WELCOME
TO
INFORMATION
TECHNOLOGY
COMMUNICATION SKILLS -1
INTRODUCTION
Communication refers to a process of exchanging facts , ideas , thoughts, beliefs
, or opinions between two or more individuals by means of verbal or non-verbal
language.
Session-1 Communication Cycle
The communication cycle is the entire process of communication in which the
message is originated and sent to the right person through a proper medium.
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Sender
Ideas or message
Encoding
Communication Channel
Receiver
Decoding
Feedback
EFFECTIVE COMMUNICATION
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Clarity
Completeness
Conciseness
Consideration
Correctness
Concreteness
Courtesy
BARRIERS TO COMMUNICATION
• Personal Barriers
• Organizational Barriers
• Socio-Psychological Barriers
• Semantic Barriers
• Physical Barriers
Overcoming Barriers
Swot Analysis
IMPORTANCE OF COMMUNICATION
SKILLS
METHODS OF COMMUNICATION
• On the Basis of Channel used:
• On the Basis of Direction:
• On the Basis of Means used:
PERSPECTIVES IN COMMUNICATION
Factors Affecting Perspectives in Communication
Visual perception
Language
Past Experience
Prejudices
Feelings/Moods
Environmental/Physical
WRITING SKILLS
• Grammar for the clarity and correctness
• Vocabulary building
• Simple spelling rules
Phrases
• Noun Phrases
• Verb phrases
• Adjective phrase
• Adverbial phrase
• Prepositional phrase
Kinds of Sentences
• Simple sentences
• Compound sentences
• Complex sentence
Parts of a Sentence
• Subject
• Predicate
Parts of Speech
Noun
• Common noun
• Proper noun
• Collective noun
• Abstract noun
• Countable noun
• Uncountable noun
Pronouns
• First person
• Second person
• Third person
Adjective