Student number: 19046925 ACADEMIC & PROFESSIONAL DEVELOPMENT UMCDQ3-15-3 Word count: 2973 1 PART A Today, students after graduating not have a tendency to do a lifetime job (Arthur and Rousseau, 1996; Gee et al, 1996), they have the ability to change, get more flexible on the process of various situations, different jobs, do the best for their lives. Therefore, the most important thing is to evaluate and analyze the labor market to find jobs that match their strengths and weaknesses. There are many important factors to be concerned about when evaluation of the labor market, more specifically in marketing such as the unemployment rate, education level, salary, age, proportion of the graduation of men and women ,... However, I am particularly interested employment and unemployment levels, to find out why that leads to the situation. In addition, other factor that needs to be concerned is salary after graduation in marketing. The first factor is employment and unemployment levels of marketing graduates after graduation. Unemployed labor is the common situation of most countries in the world (Nickell, S., 1997). In Vietnam, in 2019, the number of unemployed youth (people aged 15 to 24) in the first quarter of 2019 was estimated at 448.5 thousand, accounting for 40.4% of the total unemployed ( General Statistics Office Vietnam, 2019). More specific about marketing, it is essentially looking for, gathering knowledge about the psychological and social to impact on the behavior of people. Marketing is now evaluated as the hottest major. With the development of digital technology, information technology, with huge corporations like Google, Facebook... Currently, the media companies and advertising have shown a lot of opportunities for the opportunity to work for students after graduation. In Vietnam, recruitment sources mainly through job postings on the mass media 54%; from the university 30% , through job placement centers 8%, 8% from other sources. And only 30% accept new students out of school, 46% require experience and specialization ( Table 3, The chart shows the source and the object of recruitment, Long, N. T., 2006). Marketing is very important role in the business activities of almost any business organization in the world. Marketing is rated in 2 the top 3 hottest major ( Smith, J., 2012 ). The opportunity to get a job of marketing students is very high because the labor market is in need of a lot of labor in this industry. However, there is a serious problem in Vietnam that human resources of marketing do not meet the needs of employers ( Thang, N.N. and Quang, T., 2007). Vietnamese workers lack of professional qualifications and foreign language skills. Therefore, getting a job for students after graduation is both difficult and easy. The next important factor is the salary after graduation, this is also one of the factors that students are most interested in when starting a job search. Education is an important factor affecting income levels in the economic market. A more qualified person will receive a higher starting salary, affecting the look of the employer (Moock, P.R., Patrinos, H.A. and Venkataraman, M., 2003). Vietnam has been affected by the international crisis that began in 2008, leading to a significant decline of economic growth .Meanwhile, the average annual growth rate reached 8.5% in 2004-2007, it dropped to 6.5% in 2008 and about 5% in 2009 (Cling, J.P., Razafindrakoto, M. and Roubaud, F., 2010). However, Vietnam’s average income in 2018 was estimated at VND 58.5 million, equivalent to USD 2,587, an increase of USD 198 compared to 2017. Compared to the Government's expectation, the average income in 2018 was higher than USD 47, due to the increase of 7.08% of GDP in 2018 compared to last year ( Mien, T, Vneconomy., 2018). Based on these figures, we can see that Vietnam's economy is on a strong development momentum, labor qualifications are also increasing to meet the needs of employers. More specific about the income level of a marketing major. Currently, marketing is a major that attracts a lot of people, leading to very high competition and a starting salary for this industry is also quite high. According to the statistics of Adecco Vietnam, depending on experience and position, the salary of marketing industry fluctuates quite large, from the lowest of 8 million VND / month to the highest up to over 100 million VND / month. 3 There are many factors that change the labor market. However, the two most prominent and remarkable factors are economic restructuring and climate change. The first and most important factor affecting the change of the labor market is the economic restructuring. Vietnam is primarily a rural country. Two-third of all agricultural workers. Other major areas including manufacturing (12%) and wholesale and retail trade (11%) (World Bank, 1997). In recent years, the economic structure of our country has been shifted towards industrialization and modernization, promoting comparative advantages of industries and territories. The restructuring of economic sector has changed the labor structure of our country in the trend of industrialization and modernization. The number of workers in industry and services is increasing, while the number of employees in agriculture is decreasing ( Huong,N.T.M, Forestry University Vietnam., 2017). According to the table of labor structure by economic sector of Vietnam General Statistics Office. We can see that the percentage of labor structure from 2001 to 2016 has changed significantly. The structure of agricultural sector decreased steadily from 63.4% to 42.2%. In contrast, the percentage of industry and service structure increased significantly. Another factor that changes the labor market is climate change. Climate change will have a significant impact on the global labor market. ( Cunningham,W and Pimhidzai, O., 2016). As for Vietnam, it is a quite serious factor. In Vietnam, the temperature increases dramatically every year, the sea level rises, and the salinity of the water increases. These changes will greatly affect the labor market. For example, tourism can be affected as temperatures rise, coastlines erode and weather becomes more severe. Climate change makes a part of the labor force convert jobs (for example from agriculture to industry, trade and services), reduces working time, reduces income and increases the number of migrant workers in the area. Research by the Institute of Labor Science and Social Affairs 2011 on the impact of climate change on employment of Ha Tinh province in the period of 2006-2010 shows that extreme weather events have reduced the potential for job creation 4 on average about 0.22% / year (equivalent to about 1,400 jobs per year lost). All of which will create a new picture in the labor market. With the purpose of getting suitable jobs and achieving success, it is indispensable for some necessary and important skills and competencies. All competencies tested are important to a degree. 'Learning ability', 'teamwork', 'being proactive and ready to work', 'autonomy' and 'analytical thinking' are the five highest ranking competencies assessed, although these are all essential skills of success ( Pang, E., Wong, M., Leung, C.H. and Coombes, J., 2019). A company that wants to increase competitiveness must rely on the capacity of its employees, it directly affects the business performance of that company ( Deaconu, A, Osoian, C, Zaharie, M., 2014). In addition, an employee who wants to achieve success and meet the needs of the business must know how to coordinate and use their skills and competencies competently. Moreover, in order to seize job opportunities, it is necessary to understand the needs of employers. In a study of Hitt et al. (2001) capable employees have direct censorship and direct impact on the company (Hitt, MA, Bierman, L, Shimizu, K.,2001). Today, the demand for recruiting a competent staff, fresh graduates with skills and knowledge of businesses has increased significantly. Researchers have confirmed that the importance and influence of competent human resources on company activities and interests ( Promís, P., 2008). The recruitment needs of businesses mainly need competent employees, necessary skills or collectively called hard and soft skills (Deaconu et al., 2014; Dunbar et al., 2016; Orr et al., 2011; Poon, 2014; Stewart et al., 2016). Hard skills are skills related to technology and techniques to perform the job (Matsouka, K, Mihail, DM., 2016) . Soft skills are skills related to working behavior, personal interaction (Andrews, J, Higson, H., 2008). Some of the capabilities of highly valued employees from employers are assuming responsibility, logically organizing activities, and managing time effectively (Rahman, S, Nie, Q., 2014 ). 5 Marketing is a major that attracts a lot of student after graduation and including me. In order to realize my dream of becoming a professional marketer, I have evaluated my own strengths and weaknesses. In terms of strengths, I have the ability to analyze and synthesize, teamwork, arrange logical work, proficient use of office software such as Word, Excel, .., Besides, my strongest point is learning, listening and changing. However, I have a few weaknesses and I think that it is very serious and I must have a plan to overcome, which is the ability to manage time, communication skills and public speaking skills. Those weaknesses often weaken my confidence. II/ Part B 1/ My CV and covering letter to accompany the CV • My CV MANH NGUYEN Ho Chi Minh, Vietnam 0852.02.51.26 manhnguyen26698@gmail.com OBJECTIVES • I have the ability to learn quickly, acquire knowledge quickly and accept change as an advantage to develop in the digital marketing industry • Based on the knowledge already available about digital marketing to complete the job and improve my skills 6 • Research customer behavior and needs, catch trends fast EDUCATION Le Quy Don High School 2013 - 2016 • Ho Chi Minh • Qualification awarded: High school diploma International University 2016 - 2019 • Bachelor of Business Administration • GPA: 2.8/4 West Of England University 2019 - 2020 • West of England Program • Major: Business Management EXPERIENCE Organizer at Project Hoa Phuong Do Oct 2014 • Organizing a trip to visit HIV/AIDS children. • Attracting approximately 50 people to join. Organizer of Traditional School Camp Jul 2016 • Organizing a summer camp for LQD high school • Student attracting approximately camp 2000 people Deputy Secretary at Youth Union Oct 2016 • International University • Working with specialized teams to create theme, general monitoring. Logistic member at Youth Union Nov 2016 • International University 7 • Making marketing plan, timeline, producing PR content together with design team. Leader of Spring Volunteer Campaign April 2017 • Organizing a place where helping the poor people before Tet holiday • Attracting approximately 100 people to join. Head of division of Logistic team at Youth Union – International University Dec 2017 • Making training plan for new staff • Managing the supplies • Making marketing plan, timeline, producing PR content together with design team. Organizer of marketing workshop Let’s do business Jan 2018 • Organizing a workshop about Digital Marketing • Inviting the guest to provide some useful information around the digital marketing Supervisor of Thinker & Dreamer Coffee Jul 2018 • Arrangement schedule for staff • Making recruitment plan • Managing inventory goods and controlling quality of product Leader of BA Backpacking ( Camping ) Aug 2018 • Organizing a winter camp for student in International University • Attracting approximately 300 people to join. 8 • Creating many interesting, rewarding and dynamic out-door activities, developing team spirit Intern at HAI THANH LONG COMPANY May 2019 • Type of internship: Human Resources • Recruitment process ( The demand is suggested by the staff to the superiors through the status and operation situation of their room to meet promptly before the fluctuations of this school Fair democratic principles) • Records the company staff ’s information ( Manage the entire information system from resumes of personnel include name, origin, place of birth, passport number to the information generated in the process of working such as employment contracts, working process) SKILLS Language • English ( UWE Test 6.5 ) - June 2019 • Japanese ( N3 ) - Sep 2016 • Vietnamese Skills • Presentation Skills • PowerPoint, Word , Excel, Adobe Illustrators • Communication Skills • Critical Thinking 9 • Teamwork Skills REFERENCES Ms. Nguyen Thi Thuy Vy • Business Administration Youth Union ( International University ) • Position: Secretary • Contact: nttvy.baiu@gmail.com Mr. Tran Quang Dai • Thinker & Dreamer Limited Company • Position: Director • Contact: mario.tran.610@icloud.com Mrs. Nguyen Thi Ngoc Phuong • Hai Thanh Long Service Transport Limited Liability Company • Position: Director • Contact: haithanhlongco@gmail.com • Cover letter of Social Media Manh Nguyen 159/52/41 Tran Van Dang, Ward 11, District 3 Ho Chi Minh, Vietnam 0852.02.51.26 manhnguyen26698@gmail.com 10 19/10/2019 Mr. Tran Quang Dai 26BC Le Loi Street, Ben Nghe Ward, District 1 Ho Chi Minh, Vietnam 0943.77.02.77 thinkerdreamer.42@gmail.com Dear Mr. Tran Quang Dai, Currently, I am a last-year student with a specialization in business management from the International University, which is trained in the program associated with his West of England University. In the recent 3 years, I have participated in many activities at the school, organizing a lot of events for students. So, I believe that with my experience accumulated over the past years, I understand what companies need to meet the needs of various audiences, as well as how to use feedback to implement new digital campaigns and strategies. I have seen recruitment information for the Social Media position on web and I am confident that I am suitable for this position and I will do the best as I can. With the accumulated experience in managing proficient social networking sites such as Facebook, Instagram,… I am confident about the skills and knowledge I have about the writing skills to create a lot of interesting posts that attract more people and increase reach. Besides, I also have the ability to catch new trends to constantly change, develop and approach closer to customers, increase job performance, expand markets. In addition, I also have a data analysis skills from social media tools like Facebook, Twitter. After that, from the source of the data analyzed, I'll rely on them to create solutions, issue plans and strategies that bring the highest effectiveness of the future. My passion is to communicate, contact with many different types of people through social networking sites because it is the best tool to connect people together. From there, I want 11 to promote and develop positive relationships with consumers to expand the good relationship and implementing social media campaigns better. I believe that with my ability and experience on the background of social media will help me finish my best job and create lots of plans and strategies, attracting my consumers and my clients to the company. I am confident that I will be an excellent employee at Social Media. If you think I am fit, I would like to set up the interview time and discuss more about this position. Sincerely, Manh Nguyen 2/ An outline of my desired graduate role and a supporting template showing whether and how I meet the job specification for the role As mentioned above, my desired major after graduation is social media. Therefore, the following I will mention the job description of social media to evaluate and compare with my competences and skills. Job Description Evaluate and compare with my own competences and skills • The social media specialist must have I had a long time over 3 Job brief an innovative plan, attract more cus- years to interact and work tomers through social networking on the basis of social net- sites, interact with consumers, ex- working sites. Besides, I pand the market to increase sales. have the skills to analyze 12 Job Description Evaluate and compare with my own competences and skills • The goal is to increase followers, Career objectives and synthesize data, cap- reach and interact with customers by ture the trends. English pro- creating unique and creative strate- ficiency is quite good. How- gies ever, my public speaking • Build and develop a social media strategy through research, identification of customers and their needs. • Continuously update new trends, cap- ture the necessary information and data to implement the plan effectively. • Regularly analyze the data to come Responsibilities up with solutions and strategies for skills is weak and unconvincing. Besides, the ability to manage time is a weakness that often makes me stressed. Moreover, communication skills and interact with people are still limited. the future. • Offer methods to help expand the company's coverage on media such as Facebook, Instagram,... 13 Job Description Evaluate and compare with my own competences and skills • Work experience through products such as photos, videos, articles and persuasive presentation skills. • Basic social media skills such as managing social networking sites, creating content and proficient use of data analysis tools. Requirements • Good command of English • Positive attitude, logical work ar- rangement and effective time management skills. • Highly persuasive presentation, the ability to analyze and synthesize information and data. 14 3/ A detailed development plan to gain or develop some of key skills Learning Ways to overcome Who Further and Devel- will ar- com- opment range ments Need it? • Identify time management method and Timescales To be com- My self study the influencing factors of time to pleted in success and failure at work the next 6 Ability to • List things to do • ( Ka- rim, S. and Kandy , M., 2011) months manage • Arrange tasks in order of priority time • Improve discipline • Set a specific time for the job • Concentrate 15 Learning Ways to overcome Timescales Who Further and Devel- will ar- com- opment range ments Need it? Take communication skills courses to im- End of De- Mentors prove conversational skills through basic cember from steps such as: 2019 course • Step 1: First of all, you need to understand the basics of communication and my self 1. Have the courage to say what you think Communi- 2. Practice regular communication cation skills • Step 2: You need to create appeal to the opposite person 1. Make eye contact 2. Promote effective listening skills • Step 3: Use flexible and flexible terms 1. Make clear statements 2. Use appropriate words 3. Adjust the speaking speed 16 Learning Ways to overcome Timescales Who Further and Devel- will ar- com- opment range ments Need it? In order to improve my confidence when Over next public speaking, I will practice regularly 3-6 months My self following the following principles: - Prepare presentation content carefully, grasp all content to be directed Public speaking skills - Speak loudly and clearly, show confidence when conveying information - Psychological preparation to handle unexpected situations - Focus on the presentation and practice many times before the formal presentation - Always smile and take a deep breath before speaking III/ REFERENCES • Andrews, J, Higson, H., 2008. Graduate employability, ‘soft skills’ versus ‘hard’ business knowledge: a European study. Higher Education in Europe 33(4): 411–422. • Arthur, M.B. and Rousseau, D.M. eds., 2001. The boundaryless career: A new employment principle for a new organizational era. Oxford University Press on Demand. 17 • Cling, J.P., Razafindrakoto, M. and Roubaud, F., 2010. 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