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Edward Bartels (FMS 0143 17)

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CK-TEDAM UNIVERSITY OF TECHNOLOGY AND
APPLIED SCIENCE
DESIGN AND IMPLEMENTATION OF STUDENT
REGISTRATION AND COMPLAINT SYSTEM FOR
COMPUTER SCIENCE DEPARTMENT
BY
EDWARD BARTELS
(FMS/0143/17)
A DISSERTATION SUBMITTED TO THE DEPARTMENT OF
INFORMATION SYSTEMS AND TECHNOLOGY, SCHOOL
OF COMPUTING AND INFORMATION SCIENCE, IN
PARTIAL FULFILMENT OF THE REQUIREMENT OF THE
AWARDS OF BACHELOR OF SCIENCE DEGREE IN
COMPUTER SCIENCE
AUGUST,2021.
DECLARATION
We hereby declare that this dissertation is the result of my own original work, except for
reference to the work of others which have been duly acknowledged; and that no part of the
work has been presented for another degree in this university or elsewhere.
Candidate’s Name: Edward Bartels
Candidate’s Signature: …….
Date: ……….
CERTIFICATION
I certify that this work was carried out independently by EDWARD BARTELS in the
Department of Computer Science under the supervision of Dr. EDWARD BAAGYERE as part
of the requirement for the award of Bachelor of Science in Computer Science.
Supervisor’s Name: Dr. Edward Baagyere
Supervisor’s Signature: ………………………………….
Date: ……………………………………………………...
Head of Department’s Name:
Head of Department’s Signature: ………………………..
Date: ……………………………………………………...
i
ABSTRACT
ii
ACKNOWLEDGEMENT
I am truly grateful to God, whose blessings have always been enormous and who gave me the
ability and strength to complete this project. I would like to dedicate this project to my parents
and loved ones, who enlightened me on the values of education and always kept me on the
right track. It is a great honour and pleasure for me to record this deep sense of gratitude and
insightful indebtedness to my respected supervisor, Dr. Edward Baagyere for his valuable
contribution, constant guidance, intuitive advice, helpful criticism, valuable suggestions,
commendable support, and also endless patience for the completion of this project work. I am
very much grateful to him and feel proud to have worked with him because it was not possible
for me to complete this work without his inspiring enthusiasm and encouragement.
Lastly, I will like to recognize the efforts of all individuals and groups who extended a
supporting hand to me knowingly or unknowingly.
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TABLE OF CONTENTS
ABSTRACT ...............................................................................................................................ii
CHAPTER ONE ........................................................................................................................ 1
1
INTRODUCTION ............................................................................................................. 1
1.1
OVERVIEW................................................................................................................ 1
1.2
PROBLEM STATEMENT ......................................................................................... 2
1.3
THE PURPOSE OF THE STUDY ............................................................................. 2
1.4
OBJECTIVES OF THE PROJECT............................................................................. 3
1.5
GOALS OF THE STUDY .......................................................................................... 3
1.6
SCOPE OF THE PROJECT........................................................................................ 3
1.7
METHODOLOGY ...................................................................................................... 3
1.8
ORGANIZATION OF THE REPORT ....................................................................... 4
CHAPTER TWO ....................................................................................................................... 5
2
LITERATURE REVIEW .................................................................................................. 5
2.1
EXISTING TECHNOLOGY ...................................................................................... 5
2.2
PROPOSED SYSTEM................................................................................................ 5
CHAPTER THREE ................................................................................................................... 6
3
METHODOLOGY ............................................................................................................ 6
3.1
SOFTWARE DEVELOPMENT LIFECYCLE MODEL ........................................... 6
CHAPTER FOUR ...................................................................................................................... 9
4
SYSTEM DESIGN ............................................................................................................ 9
4.1
TECHNOLOGY USED .............................................................................................. 9
4.1.1
SUBLIME TEXT BUILDER .............................................................................. 9
4.1.2
XAMPP SERVER 3.2.3 (64bit)........................................................................... 9
4.1.3
MySQL ................................................................................................................ 9
4.1.4
PHP .................................................................................................................... 10
4.1.5
BOOTSTRAP .................................................................................................... 10
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4.1.6
HTML ................................................................................................................ 10
4.1.7
CSS .................................................................................................................... 10
4.2
INPUT DESIGN ....................................................................................................... 10
4.2.1
ADMINISTRATOR .......................................................................................... 10
4.2.2
USER ................................................................................................................. 10
4.2.3.................................................................................................................................. 10
4.2.4
Website/System Aspect ..................................................................................... 10
4.2.5
Non-Functional Requirements ........................................................................... 11
4.2.6
System Requirements......................................................................................... 11
4.3
PROCESS DESING .................................................................................................. 11
4.4
DATA FLOW DIAGRAM ....................................................................................... 11
4.4.1
CONTEXT LEVEL DFD .................................................................................. 11
4.4.2
USER MODULE ............................................................................................... 12
4.4.3
ADMIN MODULE ............................................................................................ 12
4.5
DATABASE AND GUI DESIGN ............................................................................ 12
4.6
DATABASE DESIGN .............................................................................................. 13
4.7
OUTPUT DESIGN ................................................................................................... 13
4.8
GUI DESIGN ............................................................................................................ 14
4.8.1
HOME PAGE .................................................................................................... 14
4.8.2
ADMIN LOGIN PAGE ..................................................................................... 14
4.8.3
REGISTER USER ............................................................................................. 14
4.8.4
ADMIN MENU PAGE ...................................................................................... 14
4.9
SYSTEM TESTING ................................................................................................. 14
4.10
UNIT TESTING .................................................................................................... 15
4.11
INTEGRATION TESTING .................................................................................. 15
4.12
USER ACCEPTANCE TESTING ........................................................................ 16
4.13
IMPLEMENTATION ........................................................................................... 16
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4.14
SECURITY AND MAINTENANCE .................................................................... 17
CHAPTER FIVE ..................................................................................................................... 18
5
INTRODUCTION ........................................................................................................... 18
5.1
SUMMARY .............................................................................................................. 18
5.2
CONCLUSION ......................................................................................................... 18
5.3
RECOMMENDATION ............................................................................................ 18
REFERENCES ........................................................................................................................ 19
APPENDIX I ........................................................................................................................... 20
SOURCE CODES.................................................................................................................... 20
1.
Codes for the Login Form ................................................................................................ 20
LIST OF TABLES
No table of figures entries found.
LIST OF FIGURES
Figure 1 UML diagram for the evolutionary prototype development model ............................ 7
Figure 2 Context Level DFD, User and Admin Model ........................................................... 12
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CHAPTER ONE
1 INTRODUCTION
1.1 OVERVIEW
For a productive system of education to take place, there are some concerns in academic
environment that should be well addressed, take for instance the design and implementation of
student registration and complaints system for computer science department. The non-creation
of this important registration and complaints system for students of the department can slow
down academic growth of students. To help or support this approach, this project examines
variety of options that can be used to guide and resolve the issues surrounding student’s
registration and complaints for the computer science department.
Marchington and Wilkinson (2005) defines the method of handling compliants as a product
labour relations environment in the 60s and 70s when there was a more explicit struggle for
control in the workspace.The student registartion and compliant system is an information
system used to help,manage and accommodate all complaints or issues of students.The system
will allow the registartion of student and the submission of students complains so it could be
resolved.The system is to ensure and maintain an effective ,timely and honest registration and
compliant system which is accessable and offered to student at no cost.This project seek to
design and implement a registration and complaint system for handling and resolving issues
regarding students registration and complaints and for this process to take place, there must be
an automation of the system that will handle the complian process and method of registration
for students.The cambrige Dictionary defines automation as the use of computers that can
operater without neding human control,that’s reduce human intervention in processes.It is
possible for the design and implentation of the student registration and complaints system to
yield substatial benefit for the student and promote academic growth for the computer science
department. The system will be achieved by using (MySQL) as a relational database system.
HTML and CSS will be used to design the web interface, PHP will be used as the server side
script language to link the interface and the database.it will be accessible by an administrator,
student, staffs of the department. The interface will be very user friendly, protected for personal
use and the data processing will be very fast.
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1.2 PROBLEM STATEMENT
The design and implementation of the student registration and complaints system will help
solve registration problems and complaints issues facing students in the computer science
department.
These include;
1. The delay in registrations and compliant feebacks due to network problems .
2. Students with no internet service may not be able to register and make compliiants
3. Lack of legitimate ,concise data about student’s complaints and management actions to
resolve them
4. Poor management and updates of the the system may lead to the missiing of registration
information and complaints from students.
5. The delay in feedbacks from the department when compliants are made by students.
6. Insuficient power supply.
1.3 THE PURPOSE OF THE STUDY
1. To keep accurate records of student registration details and to resolve all complaints
issues of students in the department.
2. To Remove the difficulties and manual process of student registration and complaints
issues in the department.
3. To give the department a good overview of student’s registration records and
complaints issues that need to be addressed and give feedback to students that made
the complaints
4. To design a web based registration and complaints system.
5. To create a system that will enhance immediate response of complain issues
concerning students of the department.
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1.4 OBJECTIVES OF THE PROJECT

To design and implement a Registration and Complaints system for student in the
Computer Science Department that will help solve the problem facing student’s
registration and complaints, gathering all the complaints and also sending all the
complaints to the management of the department for immediate action and giving
feedback about their complaints. The system will save time, reduce improper handling
of complaints system and also improve relationship between student, lecturers and
management
1.5 GOALS OF THE STUDY
1.6 SCOPE OF THE PROJECT
This study covers only the procedure for registration and managing complaints of student in
the computer science department of the C.K. Tedem university of technology and applied
science.
The system is designed to be web based to help student login his or her registration and
complaints and request for help from the department concerning any student’s registration and
complaints. This project is limited by time constraints and also limited to only students of the
computer science department.
1.7 METHODOLOGY
The study used both primary and secondary data. Primary data was collected through soliciting
of views from potential users who will use the system and secondary data through reviewed
previous work in the topic area. To implement the project, the following resources were used;
 Any web browser
3





Sublime Text Builder
XAMPP Server 3.2.3 (64bit)
MySQLi
Php
Any operating system
1.8 ORGANIZATION OF THE REPORT
The final report will contain five chapters. Chapter one will contain Background to the study,
Problem Statement, Objectives, Goals, Justification and Methodology of the study.
Chapter two will review literature on related works.
Chapter three will present the methodology which will includes the methods and tools used in
design and implementation of student registration and complaint system for computer science
department.
Chapter four will present the conceptual design of the system, screenshots of the various forms
and their functions in the system.
Chapter five will contain conclusion, summary and recommendations.
4
CHAPTER TWO
2
LITERATURE REVIEW
2.1 EXISTING TECHNOLOGY
The current system for student registration and complaint is to visit the department manually
for registration and complains.
1. Students must go to the department for registration and complains.
2. It is a time-consuming process
3. Not in reach of distant users.
2.2 PROPOSED SYSTEM
5
CHAPTER THREE
3
METHODOLOGY
This chapter describes a conceptual model and methodology that can be utilized for more
successful development of student registration and complaint system for the computer science
department. The frame work of this model is based on the software process model theory that
formalizes the development face of this system. The various activities, which are undertaken
when developing software, are commonly modeled as a software development lifecycle.
3.1 SOFTWARE DEVELOPMENT LIFECYCLE MODEL
The software development lifecycle begins with the identification of a requirement for the
software and ends with the formal verification of the developed software against the
requirement.
For the purpose of this project, the prototype life cycle model was employed.
Prototyping is a process model that offers a solution to the problem of ensuring that the
customer get what they want. In prototyping, the customer is presented at a very early stage
with a working version of the system. It may not be a complete system, but it is at least part of
the system and it is functional. The customer can check if it meets their requirement or specify
modifications. The developer amends the system and demonstrates it again and again until it
meet the customer’s requirements. Thus, the main purpose of prototyping is ensuring that the
user’s needs are satisfied.
There are two types of prototyping – Close and Open ended.
The close-ended approach is often called throwaway prototyping. Using this approach, a
prototype serves solely as a rough demonstration of requirements. it is then discarded, and the
software is engineered using a different paradigm. An open-ended approach, called
evolutionary prototyping uses the prototype as the first part of an analysis activity that will be
continued into design and construction. The prototype of the software is the first evolution of
the finished system.
I employed the use of the evolutionary prototype.
Below is a UML diagram for the evolutionary prototype development model.
6
Draw up initial specification
Construct prototype
Check with user
Refine prototype
If
[User require changes]
[User happy]
Deliver the working
system
Figure 1 UML diagram for the evolutionary prototype development model
7
The stages are:
1. Requirement definition (initial specification) – a stage of thorough analysis is used to
create an initial specification for the software.
2. Prototype construction – a prototype is built in a quality manner, including design,
documentation, and thorough verification.
3. Evaluation (check with the user) – during evaluation, problems in the developer’s
perception of the customer requirement are uncovered. The prototype are the
communication medium that enables the developer and user to communicate with each
other.
4. Iteration (refine the prototype) – evaluation is carried out repeatedly until the prototype
meets the objectives. The specification is updated with every iteration.
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CHAPTER FOUR
4
SYSTEM DESIGN
4.1 TECHNOLOGY USED







Sublime Text Builder
Xampp Server 3.2.3 (64bit)
MySQL
PHP
Bootstrap
HTML
CSS
4.1.1 SUBLIME TEXT BUILDER
Sublime Text provides build systems to allow users to run external programs. Examples of
common uses for build systems include: compiling, transpiling, linting, and executing tests.
New Build System… menu item or the Build: New Build System command palette entry.
4.1.2 XAMPP SERVER 3.2.3 (64bit)
XAMPP is a free and open-source cross-platform web server solution stack package developed
by Apache Friends, consisting mainly of the Apache HTTP Server, MariaDB database, and
interpreters for scripts written in the PHP and Perl programming languages. Since most actual
web server deployments use the same components as XAMPP, it makes transitioning from a
local test server to a live server possible.
XAMPP's ease of deployment means a WAMP or LAMP stack can be installed quickly and
simply on an operating system by a developer, with the advantage that common add-in
applications such as WordPress and Joomla! can also be installed with similar ease using
Bitnami.
4.1.3 MySQL
MySQL is a relational database management system based on SQL – Structured Query
Language. The application is used for a wide range of purposes, including data warehousing,
e-commerce, and logging applications. The most common use for mySQL however, is for the
purpose of a web database.
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4.1.4 PHP
PHP is a server-side scripting language. that is used to develop Static websites or Dynamic
websites or Web applications. PHP stands for Hypertext Pre-processor, that earlier stood for
Personal Home Pages. PHP scripts can only be interpreted on a server that has PHP installed.
4.1.5 BOOTSTRAP
Bootstrap is a potent front-end framework used to create modern websites and web apps. It's
open-source and free to use, yet features numerous HTML and CSS templates for UI interface
elements such as buttons and forms. Bootstrap also supports JavaScript extensions.
4.1.6 HTML
HTML First developed by Tim Berners-Lee in 1990, HTML is short for Hypertext Markup
Language. HTML is used to create electronic documents (called pages) that are displayed on
the World Wide Web. Each page contains a series of connections to other pages called
hyperlinks.
4.1.7 CSS
CSS is the language for describing the presentation of Web pages, including colors, layout, and
fonts. It allows one to adapt the presentation to different types of devices, such as large screens,
small screens, or printers. CSS is independent of HTML and can be used with any XML-based
markup language.
4.2 INPUT DESIGN
The system design is divided into two portions. The Administrator section and the User
(Clients) section.
4.2.1 ADMINISTRATOR
1. The administrator backup the system database
2. The administrator makes sure of proper authentication of the system
3. Verifies students or user identity
4.2.2 USER
1. User should have an account to login
2. They can edit their profile and update details
4.2.3
4.2.4 Website/System Aspect
1. Authenticate and give access to the system
2. Keep track of every user session online
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4.2.5 Non-Functional Requirements
1. System should be capable of handling multiple users
2. Database updates should follow proper transaction process to avoid data inconsistency
3. Inactive accounts can be deleted in a period of time
4.2.6 System Requirements
1. Client’s operating system and web browser enabling JavaScript
2. Communication hardware to communicate the server or internet connection
Input design is a process of converting user originated inputs to a computer-based format. Input
design is an important part of development process since input data are the most common cause
of errors in data processing. Erroneous entries can be controlled by input design. It consists of
developing specifications and procedures for entering data into a system and must be in a
simple format. The goal of input data design is to make data entry as easy, logical and free
from errors as possible. In input data design, we design the source document that capture the
data and then select the media used to enter them into the computer.
4.3 PROCESS DESING
Process design plays an important role in project development. In order to understand the
working procedure, process design is necessary. Data Flow Diagram and System Flow chart
are the tools used for process design.
System Flow Chart is a graphical representation of the system showing the overall flow of
controls in processing at the job level; specifies what activities must be done to convert from
physical to logical model.
Data Flow Diagram is the logical representation of the data flow of the project. The DFD is
drawn using various symbols. It has a source and a destination. The process is represented
using circles as source and destination represented using rectangles. The data flow is
representing using arrows. DFD enables readers to easily get the idea about the project.
4.4 DATA FLOW DIAGRAM
4.4.1 CONTEXT LEVEL DFD
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Update form
Student Registration
Verify Data
Admin
And
User
Updated
Complaint system
Conform
information
4.4.2 USER MODULE
Student
User
ID
LOGIN
User
Student
Homepage
Information
Database
Password
4.4.3 ADMIN MODULE
Admin
Admin
Username
LOGIN
Add new
Admin
Homepage
Database
Password
Student
Information
Figure 2 Context Level DFD, User and Admin Model
4.5 DATABASE AND GUI DESIGN
Every web application needs to have an operational database to store its generated data. More
so, a simple and interactive Graphical User Interface (GUI) is one of the success indicators of
any web application project. This chapter presents the database and GUI design for this system.
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4.6 DATABASE DESIGN
MySQL database management system is the most popular database system for web application
because of its speed, reliability, and flexibility. All the data generated by this application are
managed on MySQL database system. A database is a collection of interrelated data stored
with minimum redundancy to serve many users quickly and efficiently. Relationships are
established between the data items and unnecessary data items are removed. Normalization is
done to get an internal consistency of data and to have minimum redundancy and maximum
stability. This ensures minimizing data storage required, minimizing chances of data
inconsistency and optimizing for updates. The MySQL Database system has been chosen for
developing the relevant databases.
Below are the tables that involved in the proposed system.
4.7 OUTPUT DESIGN
Designing computer output should proceed in an organized, well thought-out manner, the right
output element is design so that people will find the system meaningful and useful whether in
its source code or when executed. In designing an output one must first identify the specific
output that is needed to meet the system requirements. the usefulness of the new system is
evaluated on the basis of their output. Once the output requirements are determined, the system
designer can decide what to include in the system and how to structure it so that the required
output can be produced. For the proposed system, it is necessary that the output reports be
compatible in format with the existing reports. The output must be concerned to the overall
performance and the system’s working, as it should. It consists of developing specifications
and procedures for the data preparation, those steps necessary to put the inputs and the desired
output, i.e. maximum user friendly. Proper messages and appropriate directions can control
errors committed by users. The output design is the key to the success of any system. Output
is the key between the user and the system. The output must be concerned to the system’s
working, as it should. Output design consists of displaying specifications and procedures as
data presentation. Users never left with the confusion as to what is happening without
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appropriate error and acknowledges message being received. Even an unknown person can
operate the system without knowing anything about the system.
4.8 GUI DESIGN
The user interfaces for this system were designed using HTML, Bootstrap and CSS. Also, some
elements of HTML5 were used in designing the interfaces. The following subsections present
the descriptions of these interfaces.
4.8.1 HOME PAGE
4.8.2 ADMIN LOGIN PAGE
This page presents the admin login form where admin can enter and submit login credentials
for authentication purpose. More so, it is not possible to enter null or empty string values on
the form. The page is displayed whenever a user tries to access the admin page of the
application which is restricted and can only be accessed by authorized users. If the
authentication fails, the same page is displayed again but with an error message.
4.8.3 REGISTER USER
This page present to new users or students to create an account on the system, a user needed an
account before he/she can get access to the system. student’s credentials are taken in other to
create the account.
4.8.4 ADMIN MENU PAGE
The admin menu page is displayed when a user has been successfully authenticated. The page
is the gateway to the administrative task for the admin. The links for this task has been
categorized so that they can be easily accessible.
4.9 SYSTEM TESTING
System testing is the stage of implementation, which is aimed at ensuring that the system works
accurately and efficiently before live operation commences. Any website that uses a serverside language needs a server to run. This system contains a database, forms, images and links
which indicates clearly that a server-side language was used and therefore it needs a server to
be able to run. The server-side language includes PHP, MySQL, python, ColdFusion etc.
14
A server is made up of three pieces which include: web server, database server and the server
language. Ideally these servers, are supposed to be installed separately to allow for flexibility
but there are applications that allow them to be installed as one package. These applications
include WAMP Server which runs strictly on windows, XAMPP server which runs on windows
and Mac OS and MAMP server which is strictly for Mac OS. XAMPP server was used for the
purpose of this study. There are two server environments to choose from: local and remote. A
local environment means the website is hosted locally on your computer and remote is hosted
elsewhere. The local host test method was chosen over the remote host for the purpose of this
study because of its advantages. A single misspelling can result in the site getting locked down
forcing you to scramble to regain access and undo what you did. Security holes may appear
whiles you are testing. Even if the worst-case scenarios don’t happen, the client may choose to
go and check things out before you have updated or debugged things. Depending on the client,
if he/she decides to check out the site and sees a mess, he could very well start losing faith or
enter into a panic.
4.10 UNIT TESTING
The software units in a system are modules and routines that are assembled and integrated
to perform a specific function. With the help of the XAMPP server, the units of this website
was tested and errors corrected. Each web page was tested by typing (localhost), the folder
containing the files and the name of the file and ended with the file extension (.php) in the
search engine of the browser. For instance, the user login page was tested by typing
(localhost/……/index.php) in the browser and once the enter key is pressed, the website was
launched. This approach was used for all the other webpages and all errors that were
identified were fixed. The web forms were also tested using the name of the form and the
extension.
4.11 INTEGRATION TESTING
Integration testing is a systematic testing to discover errors associated within the interface.
The objective is to take unit tested modules and build a program structure. Two or more
forms were filled and a database connection was established between the forms and the
database. Once everything was appropriate, the data when submitted were stored in the
database as expected. In cases where the data were not stored in the database, errors were
corrected. Again, each login form is linked to the appropriate table to ensure that user
15
credentials are verified and the appropriate actions performed. Testing for various icons
and menus were done by clicking on the permalinks to make sure it takes the user to that
particular page. The whole system was integrated and measures put in place to make sure
it worked properly.
4.12 USER ACCEPTANCE TESTING
User acceptance of a system is the key factor for the success of any system. After
integrating all parts of the system, the final system was delivered to some students, after using
the system, they testified that, the system is good and when implemented will serve its
purpose better.
4.13 IMPLEMENTATION
Implementation is the stage in the project where the theoretical design is turned into a
working system and is giving confidence on the new system for the users that it will work
efficiently and effectively. It involves careful planning, investigation of the current system
and its constraints on implementation, design of methods to achieve the changeover, an
evaluation of change over methods. Apart from planning, major task of preparing the
implementation are education and training of users. The implementation process begins
with preparing a plan for the implementation of the system. According to this plan, the
activities are to be carried out, discussions made regarding the equipment and resources
and the additional equipment has to be acquired to implement the new system. In network
backup system no additional resources are needed. Implementation is the final and the most
important phase. The most critical stage in achieving a successful new system is giving the
users confidence that the new system will work and be effective. The system can be
implemented only after thorough testing is done and if it is found to be working according
to the specification.
16
This method also offers the greatest security since the old system can take over if errors are
found or inability to handle certain type of processes while using the new system.
4.14 SECURITY AND MAINTENANCE
Maintenance involves the software industry captive, typing up system resources. It means
restoring something to its original condition. Maintenance follows conversion to the extent
that changes are necessary to maintain satisfactory operations relative to changes in the
user’s environment. Maintenance often includes minor enhancements or corrections to
problems that surface in the system’s operation. Maintenance is also done based on fixing
the problems reported, changing the interface with other software or hardware enhancing
the software.
Any system developed should be secured and protected against possible hazards. Security
measures are provided to prevent unauthorized access of the database at various levels. An
uninterrupted power supply should be used so that power failure or voltage fluctuations
will not erase the data in the files. Password protection and simple procedures to prevent
the unauthorized access are provided to the users. The system allows the user to enter the
database only through proper user name and password.
17
CHAPTER FIVE
5
INTRODUCTION
This chapter summarizes the content of the project report and the Student Registration and
Complaint System package in general.
The section first discusses about the entire package as a whole, then makes conclusions and
recommendations and finally presents the areas for further study.
5.1 SUMMARY
5.2 CONCLUSION
With the information gathered and system proposed, it will be a very effective web based
system that can be accessed easily without any difficulty. This system will be very useful to
students for registration and the lodging of complaints by students can easily be done
effectively.
5.3 RECOMMENDATION
I recommend this work to the department of computer science to ease them the stress of manual
system of student registration and complaint process.
18
REFERENCES
19
APPENDIX I
SOURCE CODES
1. Codes for the Login Form
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