Critical Analysis Assignment Name : Ankit Thakur A discussion of the discrimination that Asian Canadian frontline(2021) employees suffer can be found in the article titled "As Asian Canadian frontline workers endure rampant discrimination, report." The author claims that there are a great many ways in which the way these workers are handled can be changed to be more effective, and that these ways can be improved upon. The following are some of the suggestions: -Ensuring that each and every worker is accorded the same degree of consideration and courtesy -Offering instruction on how to interact with clients who might be discriminating. -Ensuring that workers don't experience any reluctance in coming forward to report instances of discrimination Increasing workplace diversity and welcoming participation from all employees(p.34) Additionally, the author argues that organizations have a responsibility to do more to help the Asian Canadians who work for them. This includes giving them with resources and support in order to assist them in coping with the discrimination that they are subjected to. One of the most significant challenges that frontline workers of Asian descent in Canada encounter is facing discrimination from clients. Dealing with this issue can be quite challenging due to the fact that it can be challenging to know how to respond to the circumstances that arise. The author advises that firms should provide training to their staff on how to deal with prejudiced clients. This training should be provided by the organizations to their employees. In this training, you should learn how to diffuse potentially dangerous situations as well as how to report incidents. Another recommendation is to make sure that employees are able to report any instances of prejudice while yet maintaining their sense of safety. This is significant since many employees may have the impression that they are unable to speak up about what is taking place to them.(p.38) In addition to this, it is essential for businesses to work toward developing more welcoming and varied work environments. This can be helpful in reducing the likelihood of discrimination occurring in the first place. Additionally, more needs to be done by companies to help the Asian Canadian employees that work for them. This includes giving them with resources and support in order to assist them in coping with the discrimination that they are subjected to. In addition to this, it is essential for businesses to make certain that all of its staff members are treated fairly and with respect at all times. This could contribute to making the working environment more upbeat and pleasant for everyone.(Acre Fernando)
