CHALLENGES AND OPPORTUNITIES FOR WORLD EXPO DUBAI 2020 Rania Jaber | Executive Summary As far as the World Expos reached today, it implemented and enabled an exceptionally large number of people to travel and experience innovative technologies showcased in diversified regions worldwide (Bureau International des Expositions). Empowering social and economical transformation which results with outstanding developments in all the nations that have hosted the World Expo (Bureau International des Expositions). Nonetheless, the imprints left behind consisted of both beneficial and undesirable factors that could be taken into account in order to further enhance the event and its impact it had on the previous world expo hosts. Shanghai set a record of being the costliest with 73 million visitors and having the highest number of nations involved more than any other expo (Deloitte, 2014). Furthermore, this study will evaluate the emerging trends, revenue figures, opportunities, challenges, economic fundamentals of previous expos and the upcoming 2020 to reveal what key elements should be of optimal focus to satisfy attendees and sustain such a massive growth reaching far beyond just targeting the youth but also be referred to as a lasting legacy (First Qatar Real Estate Development Co., 2015). By also compiling the current plans and projects that are currently being designed in accordance to the main theme, this will unravel the potential influences and lead us to finding a solution for the following business question. 2 Table of Contents Business Question ............................................................................................ 4 Background ...................................................................................................... 6 Introduction ..................................................................................................... 7 Data Presentation, Analysis and Research Findings ...................................... 8 References ...................................................................................................... 33 3 Business Question What can organizers and hosts of the world expo do to ensure future success and substantial growth in planning for Expo 2020? Aim The aim of this paper is to analyze the potential impacts of World Expo on Dubai’s sectors of Real Estate, hospitality and tourism, infrastructure, transportation and the economy as a whole while assessing the previous impacts and event yields of Expo Milan. The current developments in Dubai will create a deeper understanding on how it would be able to sustain all the projects which are bound to be completed prior to or during the Expo 2020. Objectives 1. To deduce what Dubai will develop in the upcoming Expo Dubai 2020. a. What aspects will be of optimal focus in regards to Real Estate, hospitality and tourism, infrastructure, transportation and the economy in order to prove a remarkable event? b. What opportunities will the event create in the future especially that is hosted for the first time in the MENA region? c. What challenges will the organizers face with all the projects put in place as the exposition commences. 2. To evaluate the necessary elements that World Expo requires to impact Dubai with a positive yield. 4 a. How can the organizers facilitate entry in Dubai to promote the Expo and ensure an increase in their targeted audience occurs internationally? b. What are the assumptions being made on revenue figures and what are the main economical factors that could allow Dubai to considerably grow? What are the employment level assumptions being made? c. What could the planners implement to create a memorable and unique experience? How can they differentiate themselves? d. What will be the overall impact on Dubai with all the project being implemented at the moment? e. How will they compete with Milan? 3. To analyze the innovative approach and outcome of World Expo Milan 2015. a. What were the assumptions made prior to the Expo Milan in terms of Air traffic and tourism? b. What infrastructure and transportation developments did Milan develop and was it useful for the future? c. Was the overall experience of the Expo valuable and did they reach the expected number of attendees or visitors? d. Which economic aspects of the event did they succeed in and what stages did they cost-effectively organize? e. What impact did the expo have on tourist arrivals and the hospitality industry? 5 Background Dubai has competed with various countries such as Russia, Turkey and Brazil to host the World Expo 2020 (First Qatar Real Estate Development Co., 2015). It is said to be the first in the MENA region to acquire such an extensively large renowned event. Their feasibility approach and strategic planning have earned them a time to break records and utilize its various advantages as Dubai is recognized for its global connectivity and innovative advancements. Dubai is a fast pace and multinational destination, relatively diversified by nature (First Qatar Real Estate Development Co., 2015). The city is comprised of 90% expatriates amounting to more than two million citizens from around 200 different nationalities (First Qatar Real Estate Development Co., 2015). Also known as the hub where its convenient setting is populated with ongoing flights. Dubai’s International Airport welcomed 51 million travelers via 150 airlines in the year 2012 (Shane, 2013). According to research, the city is described as the most favored for trading in the MENA district (First Qatar Real Estate Development Co., 2015). In the previous years, Dubai’s economy was initially overly dependent on oil and gas, however, it has notably developed its infrastructure, sectors of tourism, real estate, banking, trade and manufacturing (First Qatar Real Estate Development Co., 2015). Politically, Dubai is relatively a secure region and has proved to be politically stable during the Arab Spring where it experienced a number of inbounds from around countries that have been influenced by the conflict (First Qatar Real Estate Development Co., 2015). Furthermore, a crucial aspect that affects a countries’ economy is the level of corruption. In the case of Dubai, it was voted as one of the most secure regions particularly after the Arab Spring that impacted most of the Middle Eastern territories (First Qatar Real Estate Development Co., 2015). 6 Introduction The Bureau des Exposition is a well established organization that has accomplished and delivered outstanding expositions worldwide, formed in 1928 by the Convention of Paris (Bureau International des Expositions). “The role of the BIE is to regulate the frequency of exhibitions under its jurisdiction, to ensure their quality and to guarantee that they are organized in compliance with international law” (Bureau International des Expositions). Expositions are bound to transform destinations socially, economically and culturally while providing immaculate opportunities to the city hosting the event. An example would be the 1889 World Expo in Paris in which the Eiffel Tower was built as the entrance of the exhibition. Today the Eiffel Tower has become the most iconic monument that symbolizes the entire city, attracting millions of visitors on a yearly basis (Bureau International des Expositions). Expositions regenerates and accelerates a city towards numerous economical benefits, improving sectors of tourism and providing numerous job opportunities (First Qatar Real Estate Development Co., 2015). (Bureau International des Expositions) The following independent research study will tackle and examine the various areas that all organizers of Expo Dubai are currently planning to ensure the success of such a mega event that is set to launch in 2020. Through their development and innovative approaches in terms of infrastructure, technology, transportation, construction and real estate, hospitality and tourism, 7 capital market, retail, banking and employment, Dubai will prosper and apply its aims and objectives which is apparent in their given event theme, “Connecting minds, Creating the Future” (Bureau International des Expositions). The stated theme incorporates three main aspects: “mobility, sustainability and opportunity” (Bureau International des Expositions). Their mission is evidently a unique approach to the society we live in today and in order to accommodate to such a mega event, numerous projects are going to be put in place that will subsequently follow a high influx of visitors to the city, requiring scrupulous procedures and a strong foundation (Deloitte, 2014).This research will comprise of data collected both qualitatively and quantitatively from Expo Milan/Shanghai and the present 2020 projects that are being implemented and exposed internationally. Data Presentation, Analysis and Research Findings The following data collected will analyze the potential impact that Expo 2020 will have on Dubai while comparing data from the two most recent World Expos, Expo Milan 2015 and Shanghai 2010. Through presenting both qualitative and quantitative data on the mentioned World Expos, as being part of the management team of DTCM (Department of Tourism and Commerce Marketing) this will therefore further aid the team and I to answer the business question, deliver precautions necessary to eliminate risk and provide evidence on how Dubai will sustain its projects post the Expo. An opportunity that will trigger further growth and embrace a more innovative approach to the business world today involving millions of people worldwide. 8 According to a study conducted by Qatar Real Estate Development, “Dubai Expo 2020 is likely to generate approximately 23 billion dollars (24.4 percent of Dubai’s current GDP) between the years 2015 and 2021, and it is likely to boost Dubai economy to an average of 6.4 percent a year from 2014 to 2016, and potentially to 10 percent by 2020”. The possible results that this event will create in the long term mainly circulate around the hospitality and construction industries offering 277,000 job vacancies (First Qatar Real Estate Development Co., 2015). Subsequently, demand for housing will surge along with infrastructure expenditure (Emirates NBD Bank , 2013). In regards to real estate, a potential increase of 5 to10 percent in property prices will cause transactions to rise. Nonetheless, minimal transactions are expected if the percent increase is greater than 10 (Emirates NBD Bank , 2013). A crucial point that Dubai should take into account would be the pitfalls of a price increase in the real estate sector as it will impact the cost of living without indicating any increase in salaries. Therefore, driving the workforce to choose other affordable housing. Real Estate companies are advised to take concrete measure and forecast thoroughly with the possibility of altering the prices according to income in order to sustain investors and prevent a negative yield before Expo 2020 (Emirates NBD Bank , 2013). While the hospitality industry will have more of an advantage as it is mostly dependent on tourist inflow from Expo 2020. As displayed in the graphs below, in the past two to three years, signs of recovery have been of evidence as residential prices escalated and hotel occupancy increased by 7 percent from 2012 to 2013 (Emirates NBD Bank , 2013). Apartment prices increase by 16 percent YTD and villas by 10 percent YTD. While apartment and villa rentals surged by 16 percent. As the Expo gets closer, Real Estate agents are keen on on raising their prices seeing that their properties’ are worth more than its original set price, however this will more likely shift their sales as the workforce’s income might not rise (Emirates NBD Bank , 2013). 9 (Emirates NBD Bank , 2013) (Emirates NBD Bank , 2013) Looking at more recent data collected by Emirates NBD results indicate the following: 10 A 4.8 percent increase in the amount of transactions is visible in January yet on a yearly basis it demonstrates a decrease due to apartments sales while villa sales increased by 4.4% (Emirates NBD Bank , 2013). . (Emirates NBD Bank , 2013) The below graph denotes a decline in rent for the month of January. However, it still reveals a high yield as it only decreased marginally. 11 (Emirates NBD Bank , 2013) A large amount of government spending is currently of evidence as Dubai’s government is targeting sectors of hospitality, construction and real estate as it prepares for the upcoming Expo. The size of the venue in which the Dubai Expo will be held at, amid Dubai and Abu Dhabi, amounts to 4.3 million square-meter (First Qatar Real Estate Development Co., 2015). The construction cost totals to approximately 6.9 billion dollars which further highlights the significant costs associated with this event. The site is situated in Jebel Ali close to the recently built Al Makhtoum International Airport as a large number of attendees are expected (First Qatar Real Estate Development Co., 2015). Groundbreaking infrastructure developments for Expo 2020 12 Depth: 6 meters Height: 8 meters Cost: 545 million dollars Dubai Completion date: October 2016 Water Aim: to link Business bay with Canal the Arabian Gulf. Project Comprises: 4 hotels, luxury apartment, shopping center, public areas, marinas, trade center and 450 F&B outlets. Location: Around the Dubai International Financial Centre, nearby Jumeirah Emirates Museum of Towers. the Future Cost: 200 million dollars Completion Date: 2017 Comprises: displays of innovative inventions, workshops, events and sophisticated courses. Location: Amongst Al Makhtoum Bridge, Baniyas Road, Floating Bridge Jewel of the Creek Cost: 816 million dollars Completion date: 2017 13 Comprises: two luxury hotels, convention center, marina, shops and restaurants, apartments and office stories. Location: Sheikh Zayed Road Cost:3 billion dollars Completion date: 2016 Al Habtoor Comprises: Three hotels: St. City Regis, Westin and W. Three residential towers. Location: Four islands Cost:150 million dollars Completion date: 2018 Deira Islands Comprises: Shopping center, marina, amphitheater, hotels, and apartments. Location: Next to Burj Khalifa and Dubai Mall Cost:10 billion dollars MBR City- Completion date: 2016-2017 District One Comprises: Hospitality facilities, artificial beach, green spaces and lagoons and entertainment. 14 Location: In the center of Dubai Creek Cost: not announced Aladdin Completion date: not announced City Comprises: Connecting towers, hotels and commercial space. Location: Cost:2.72 billion dollars Completion date: 2018 Al Mamzar Comprises: Hotels, residential Beachfront components, walking tracks and merchandize. Location: Near Jumeirah Beach Residence Cost:6 billion AED Bluewaters Island Completion date: Comprises: Highest Ferris Wheel, hospitality, merchandize, 5-star boutique hotel, entertainment, residence. Leading Touristic attraction worldwide. 15 Location: Nearby Dubai Creek Cost: not announced Completion date: Dubai Creek Comprises:6 Worlds tallest twin Harbour towers, 22 hotels, retail and offices. (McGinley, 2015) According to Deloitte UAE, assumptions were raised in regards to the overall impact that the Expo will have on Dubai and the affect is believed to reach further than the UAE as their theme emphasizes on “connecting minds and creating the future” (Deloitte, 2014). In regards to financial aspects, where investors from all over the Middle East will be motivated to invest in the upcoming projects that range from infrastructure and real estate developments. It is expected that a growth in mergers and acquisitions will occur, allowing the economy to flourish providing world changing opportunities (Deloitte, 2014). As for the Hospitality and tourism sectors, according to the managing partner of Deloitte, Anis Sadek, he states a repetitive term that is used to describe Expo 2020 which is that it serves as a “catalyst”, allowing the hospitality industry to grow rapidly as 20 million attendees over the 6 months are anticipated to enter Dubai. Moreover, a 70 million room occupancy is expected resulting in a 10 billion consumer spending (Deloitte, 2014). Aside from Expo related arrivals, 16 million arrivals are believed to visit in 2020 (Deloitte, 2014). Moreover, in regards to job opportunities, it is estimated that 277,000 vacancies will be created due to 50,000 accommodation requirements amongst 200 different outlets (Deloitte, 2014). A 4 percent increase in GDP is expected and according to BOA Merril Lynch, 23 billion dollars is estimated 16 to be generated starting this point till 2020 (Deloitte, 2014).The below table displays the estimated number of rooms that Dubai supplies from 2012 to 2016 indicating a relatively gradual increase. The shaded light blue refers to the hotels which are currently under construction. Hotel funding by the year 2020 requires a cost of 7.2 billion dollars as more properties are currently being built to support the excessive inflow of visitors of the Expo (First Qatar Real Estate Development Co., 2015). (Chebib, 2014) The Expo venue currently being built will be the worlds largest and will cost 2 to 4 billion dollars with the additional 8 billion on other infrastructure built to accommodate to the number of visitors (Deloitte, 2014). As for transportation, developments implemented by the RTA will cost 1.36 billion dollars as they extend the Dubai current metro (Deloitte, 2014). Our department of tourism displayed data on inbound visitors to Dubai in 2015 which reached 14.2 million, revealing a 7.5 percent growth in comparison to the prior year (Writer, 2016). The following fact indicated that, “Dubai was the fourth most visited city in the world last year 17 stated Helal Almarri”, the director general of the department I represent “The GCC delivered the highest share of visitor volumes for 2015, with a total of 3.3 million, up 12.8 percent over the previous year, with Saudi Arabia remaining the largest source market” (Writer, 2016). The following graph displays the increase in tourist arrivals according to Statista. (Statista, 2016) Additional preparation for the Expo revolve around energy consumption that requires an environmentally friendly approach. Therefore, as anticipated the energy consumption will increase by 50 percent which the Dubai Energy council could struggle with as their aim was to try to reduce the current consumption by 30 percent (First Qatar Real Estate Development Co., 2015). Development plans are being implemented that cost up to 30 billion dollars to put forth a nuclear power plant by 2017 and new solar machinery that could fulfill 50% the energy consumption on site derived from renewable sources (First Qatar Real Estate Development Co., 2015). According to the Expo Dubai website, sustainability measure will be of crucial 18 importance and will be the first to have taken such a rigorous approach in all of history (Bureau International des Expositions). Dubai’s GDP is perceived to surge as their costs amount to 24 billion dollars between 2014 and 2020. In the table shown below, the decline in the debt to GDP ratio is a positive yield from the Expo and other developments. As the government continues to fund the infrastructure developments and an increase in startups, demand will rise resulting in more liquidity (First Qatar Real Estate Development Co., 2015). (First Qatar Real Estate Development Co., 2015) The Middle Eastern airline industry will be tremendously impacted as it perceived that 70% of Expo visitors would be arriving from outside the UAE (First Qatar Real Estate Development Co., 2015). Nonetheless, our organization, DTCM, has perceived substantial growth throughout the long run as many of the developments implemented are not solely dependent on the Expo but rather a strategy being put in place to expand tourism in Dubai as one of our ultimate goals. In order to accommodate Expo visitors in 2020, the UAE government will be implementing a new set of regulations to take the opportunity of earning form different revenue channels 19 (Oxford Business Group, 2016). To further enhance the cruise ship and medical tourism divisions, new entry permits and visas are being implemented which consist of a 54 dollars’ fee for cruise ship tourists to enter several times instead of renewing by additional payment or immigration requirements (Oxford Business Group, 2016). As for medical tourism, the fee ranging from 150 to 381 dollars according to the number of entries (Oxford Business Group, 2016). Another benefit would be being able to enter Oman by having a UAE visa (Oxford Business Group, 2016). New visas are a positive aspect that facilitates cruises for operators and allowing travelers to choose other packages for a longer stay at hotels and to have the opportunity to do all the site seeing in a matter of weeks instead of limiting it to 4 days stated Sharp, the COO of Landmark Hospitality (Oxford Business Group, 2016). Dubai’s target market revolves around Russia, China and India and the new visa alterations which allows multiple entry, could boost their market due to tourist choosing to take a cruise to Dubai from these countries. In addition to the free UAE 30-day tourist visa that was offered to countries such as Malaysia, Australia, US, Canada and so forth, while other countries were required to pay 169 dollars (Oxford Business Group, 2016). An inbound of 500,000 medical tourists yearly is likely to visit Dubai in 2020. Consequently, amounting to 707.7 million dollars of revenue per year (Oxford Business Group, 2016). Mall of the world aims at bringing in medical tourist as it includes health centers and hotels (Oxford Business Group, 2016). The following table divides the various changes that will be put into practice by the organization I currently represent, DTCM. New Classification To obtain a positive yield in the hospitality industry, new regulations in regards to accommodation are included the following: 20 . leasing a property to tourist for holiday has to go through an agency. Agency License fee: 30 dollars Owners of over 20 properties are obliged to retrieve a license from our company, thus classifying the property as either standard or deluxe. The regulation being put in place are due to enabling tourists to choose from a range of accommodations, thus, emphasizing on the regular quality standards check. Holiday Lets Tourism Tax (Oxford Business Group, 2016) Logistics Aviation and transport World Expo Milano 2015 World Expo Milan’s theme was “Feeding the Planet, Energy for Life” and the perceived number of attendees was twenty million during six months. The following chart represents the number of attendees previously expected per month (Poinelli & Buffa, 2014). 21 Milan is considered to be Italy’s second largest city and includes two airports; Malpensa and Linate international where each experienced different growth margins in the past years as shown in the figure below. Milan is also known as the business and financial hub where innovations are initially derived from both technological and scientific (Poinelli & Buffa, 2014). Due to Alitalia altering its base to Rome Fiumiciono Airport, it resulted in a decrease of around one percent while Linate increased its international arrivals by five percent with a decrease in domestic division recorded at three percent (Poinelli & Buffa, 2014). In 2014 a growth rate of 6.4% travelers from Malpensa and 0.3percent in Linate (Poinelli & Buffa, 2014). (Poinelli & Buffa, 2014) 22 (Poinelli & Buffa, 2014) By looking at the total overnight stay, it can be deduced that from 2009 to 2013, there was an increase of 20%. Domestic over night stay during 2009 to 2013 comprised of 11 % (2.5 % annual growth) compared to the international overnight estimate 31% in volume, a yearly growth rate of 7 %. During the 5 years, average length of stay amounted to 2 says for international and domestic visitors (Poinelli & Buffa, 2014). The assumptions were further developed according to the year 2013 increase in total visits and overnight stays of more than 50% comprising of an increase of 6.3 million inbounds and more than 13.5 million bednights. The growth rate was rather significant in all sorts of accommodation (Poinelli & Buffa, 2014). The following numerical implication further highlights the shift in Tourism demand as the city was more likely to attract corporate and trade fair visitors. 23 (Poinelli & Buffa, 2014) According the Italian Statistics Office, the above chart highlights the “new emerging markets” such as Russia, China and Japan, enabling Milan to further multiply its visitation rates (Poinelli & Buffa, 2014). The demand shifting from corporate to leisure is evident and as shown the main tourism markets coming into Milan are Germany, the UK, France, Russia, U.S and China. (Poinelli & Buffa, 2014) 24 Seasonality in Milan as shown in the above diagram, one can deduce that the seasonality fluctuations in 2013 began in the months of trade shows and business events from February, April and September (Poinelli & Buffa, 2014). In addition, the lowest seasons are clearly during the months of December, January and even the most least in August as it is a holiday month (Poinelli & Buffa, 2014). As leisure demand peaks, seasonality will further fluctuate according to the amount of inbound and hotel nights during the peak tourism months. As for the hotel supply displayed in the chart 6 below, the inability to expand the hospitality industry through additional hotels is claimed to be due to the insufficient space in the province of Milan, obtaining permits and economic instability (Poinelli & Buffa, 2014). The tables are divided into two key locations, the city of Milan and Milan Province and retrieved from the Italian Statistics Office. The hotels are categorized according to their star classification in order to highlight what sectors incurred more demand and new hotels will be built according to the most demanded. The five-star category consumes 5.7% of the total number of rooms compared to the entire province (Poinelli & Buffa, 2014). The most prominent and demanded category is the four- star classification as it denotes 57 percent out of the whole area. Whilst, the intermediate category consists of 1 to 3-star accommodation and are claimed to be less favorable in terms of size. The hotel supply of the city of Milan amounted to 69 % of the entire province, offering 446 hotels with 25,749 rooms (Poinelli & Buffa, 2014). The number of hotels and rooms in Milan appeared to stay constant with some slight developments in terms of new hotels, renovations, old hotels shutting down and upgrades to 5 and 4 star categories as they were highly demanded in comparison to the subordinate categories (Poinelli & Buffa, 2014). Developments revolved on the upcoming Expo and surpassing the economic crisis. Hence, 25 the projects aimed at expanding the hotel industry to an additional of 1700-1,800 (2700 inaccurate estimate) rooms and which consisted of the following 4-5 star hotels: Moxy Hotel Ibis Linate by Marriott Malpensa Mandarin Oriental Me by Melia Duca Di Milano W Hilton Excelsior Garden Inn Hotel Gallia (Poinelli & Buffa, 2014) 26 The Italian Association of Hotel Chains: AIC and STR formulated the table above which assesses a sample of 40 hotels in the province of Milan. The outcome in 2014 was positive compared to 2009, signifying the industry surpassing the economic crisis and managing to reach a 24.9%. (Poinelli & Buffa, 2014) Assumptions were developed with accordance to Expo 2015 and the previous positive performance in 2013 and the data was calculated on the basis of six international countries that have an immense impact on the number of visitors in Milan resulting with a 2.5 % growth rate by 2019 (Poinelli & Buffa, 2014). The growth rate during the period of 2015 to 2016 was determined by gathered statistics from operators and hotel chains prior to and after the expo. As shown, 7,249,000 arrivals in 2019 is expected and therefore 1.45 million overnight stays with a double occupancy of 1.8 will yield around 3,150 rooms in which around 16 new hotels offering 200 rooms will operate on the basis of an annual occupancy percentage of 70 (Poinelli & Buffa, 2014). 27 (Poinelli & Buffa, 2014) Figure 9 further projects the demand growth rate in Milan City and province during the period of 2010-2019. Hotel brands were questioned about the impact that Expo 2015 will have on the market and conclusions were drawn that recommended the following 25-30% demand growth Hotel occupancy increase According to Mancini, Expo Milan 2015 attracted one million additional inbound tourists to the city than the previous year. The beneficial imprints it had left seem to go beyond the Expo. However, Franco D’Alfonso councilor of tourism and trade deduced after analyzing data on the Expo, stating “positive but not triumphalist” (Mancini, 2015). D’Alfonso further expresses his conclusion by pointing out that the Expo was more of a support and enabled a quicker increase in tourist arrivals compared the previous years (Mancini, 2015). Furthermore, the councilor states that it is anticipated that growth will be continuous as it reaches 8 million at 28 year end compared to 7.1 million in the year before (Mancini, 2015). Therefore, it is essential to accentuate that Milan is more than just a business destination, one that is recognized and visited by all tourists since it was given the opportunity to transform during Expo 2015 (Mancini, 2015). (Istat, 2016) 29 The Impact on the Economy The evaluation was conducted by Bocconi, aiming at extracting the main impacts the expo which contributed to 29 billion of added value in terms of production. The five intial factors included the following: : (Università Commerciale Luigi Bocconi, 2015). 1. Infrastructure- 74% 2. Event Management- 3.8 % 3. Participation- 1.9% 4. Tourism Attractiveness- 16.59 % 5. Attractiveness of foreign direct investment- 3.3% Press release Green Infrastructure investments, sustainability measures of site 30 Cnbc : Costs of making Expo UAE to follow the success of Milan Mancini data on expo figures The following figures are an estimate of the Impact of Expo Milan: International visitors: 55 percent United States: 13 percent France: 9.7 percent China: 7.5 percent Hotel bookings: 2,000 hotels extra Room rate August 2015: 39.3 % increase Room rate October 2015: 24% increase Rooms occupied in August one night: 49% increase than year before May- October: 4.8 million tourists arrival compared to 27% in 2014 May- October 2015, municipal museums: 50% increase , one million to more than one and a half million visitors. Expo Milan sheet: More than 14 million visitors attended 2,200 performances in six months Italian Pavillion: 41 institutional partners participation Overall costs incurred and paid to BIE: Registration: 604,000 euros Readying and presentation: 224,000 (Mancini, 2015) 31 If we compare the above results to the estimated assumptions on the expected results, it is clear that the assumptions were more optimistic. The following statistics are derived from the official Expo Milan website in which the finances were presented as part of their transparency in terms of the entire Expo outcome. 12-14 million italians 6-8 million foreigners Income statement: Total production value: 2014: 130,498,075 2015: 1,796,887,307 2016 : 2,232,793 Total production costs: 2014: 149,030,775 2015: 1,820,113,561 2016: 9.898.625 Value – cost: 2014: -18,532,700 2015: -23,226,254 2016: -7,665,832 Total investment, adjuments activities: 2015: -605,000 Total extraordinary expenses (E) 2014: -26, 719,046 2015: 23.592 2016: 3 32 before tax (A-B + C + D + E); 2014: 45, 261, 580 2015: -23,807,026 2016: -7.665,880 23) Profit (loss) for the year 2016: -7,665,880 2015: -23,807,026 2014: -45,261, 580 33 References Arexpo spa. (n.d.). The tender for the post Exo2015, developing Milan in the future. Retrieved from Arexpo.it: http://urbanpromo.it/2014/wpcontent/uploads/sites/4/2014/11/Brochure_Arexpo.pdf Aswani, S. (2016, July 28). 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