Uploaded by Leen Kaddoura

Types of Business Communication

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Types of Business
Communication
Presented by: Leen Kaddoura
Presented to: Dr. Omar Baz Radwan
01
What is
Business
Communication
Definition of Business Communication
Business communication is the
process of sharing information
between people within and
outside a company ( Dinardi ,
2021).
02
Types of
Business
Communication
Types of Business Communication
Upward
Communication
Lateral
Communication
Downward
Communication
External
Communication
(Grammarly Business, 2021)
03
Importance of
Business
Communication
Importance of Business Communication
Managerial
Efficiency
1
Effective
Leadership
2
Enhance
Morale and
Relations
3
4
Better
Decision
(Tyrocity, 2020)
References
Dinardi , G. (2021, March 4). What is business communication? why do you need it? Nextiva
Blog. Retrieved from
https://www.nextiva.com/blog/what-is-business-communication.html
Grammarly Business. (2021, May 21). The 4 types of business communication and how they
can help teams succeed. The 4 Types of Business Communication and How They Can
Help Teams Succeed | Grammarly Business. Retrieved from
https://www.grammarly.com/business/learn/types-of-business-communication/
Tyrocity. (2020, February 20). Importance of Business Communication: Management Notes.
Tyrocity. Retrieved from https://tyrocity.com/topic/importance-of-business-
communication/
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