Indigenizing Commercial Foot Spa Instructional Materials for TLE 9-Beauty Care Developed by: GRACE A. PAYOCYOC 1 Republic of the Philippines Department of Education Cordillera Administrative Region SCHOOLS DIVISION OF MOUNTAIN PROVINCE COPYRIGHT NOTICE Section 9 of Presidential Decree No.49 provides: “No copying shall subsist in any work of the Government of the Philippines. However, prior approval of the government agency of office wherein the work is created shall be necessary for exploitation of such work for profit.” This material has been developed for the implementation of K-12 Curriculum through the Curriculum Implementation Division(CID). Learning Resource Management and Development Systems(LRMDS). It can be reproduced for educational purposes and the source must be acknowledged and the copyright is attributed. No work may be derived from this material for commercial purposes and profit. 2 Preface Foot Spa is another relaxing service offered in the salon that pampers our tired feet which is the most exercised part of our body as it carries our weight and performs most of the time during the day. Aside from relaxing our feet, it can also help prevent and cure many illnesses such as headache, stress, asthma, constipation, sinusitis, and migraine. It can also improve the circulation of the blood which is one of its utmost benefit. Alongside of the discussion are the following course content such as; foot spa procedure; client’s safety and comfort; foot spa machine, tools, supplies & equipment; basic foot massage techniques; pre-foot spa treatment; foot spa treatment; and post-foot spa activity. This learning material will present indigenous materials that could be used in the absence of commercial products which can be found in the locality. Localizing learning will allow students to master the skill in the foot spa as they are not financially hampered when there are available & cheaper substitutes in the community. This view is supported by DepEd which emphasizes that curriculum should be indigenized. This learning material provides reference and guide for the students who want to have advance learning. Enhancement activities will be required from the learners for them to try and to develop their skill so that they have something to venture in the future. Since, there is a shortage of employees in the wellness center because everybody’s want and to become beautiful and handsome. Once skilled, they can be mobile foot masseuse who can deliver services in the respective homes of the clients. Date of Development January 2016 Resource Location Learning Area: Schools Division of Mountain Province School: Mt.Prov.Gen.Comprehensive High School TLE-Beauty Care Grade Level: Grade 9 Learning Resource Type Teacher’s Material 3 Content Standard: The learner demonstrates understanding of concepts and principles in foot spa. Performance Standard: The learner independently performs foot spa. Learning Competencies: LO 1. Apply Foot Spa-TLE-HEBc9FS-IIa-g-3 1.1 Check and analyze condition of foot nails 1.2 Ensure client’s safety and comfort prior to foot spa activity. 1.3 Prepare necessary tools and supplies/materials according to OHSC requirement. 1.4 Apply foot softening product and massage according to prescribed procedure. 1.5 Advise client after service on maintenance program. 1.6 Confirm with desired service outcome and to be recorded. 1.7 Wash feet with warm water and soap before and after scrubbing. 1.8 Towel dry feet and apply with appropriate lotion. 1.9 Determine and test appropriate temperature for heat tolerance of client. LO 2. Perform Post Foot Spa Activity-TLE-HEBC9FS-IIIh-j-4 2.1 Dispose waste products including used wax according to OHS and Department of Health requirement. 2.2 Sanitize and store tools and equipment. 2.3 Close and sanitize work station for the next treatment activity. Specific Objectives: 1.Check and analyze condition of foot nails 2. Ensure client’s safety and comfort prior to foot spa activity. 3. Prepare necessary tools and supplies/materials according to OHSC requirement. 4.Apply foot softening product and massage according to prescribed procedure. 5.Advise client after service on maintenance program. 6.Confirm with desired service outcome and to be recorded. 7.Wash feet with warm water and soap before and after scrubbing. 8.Towel dry feet and apply with appropriate lotion. 9.Determine and test appropriate temperature for heat tolerance of client. Allotted Time: This competency will be taught for the first quarter and it was designed for 150 hours. 4 ACKNOWLEDGEMENT The author expresses her thought gratitude and sincere appreciation to the following: The Almighty God, for all the blessing, good health, wisdom, perseverance, and guidance He bestowed to the author in making this instructional material possible; Mr. Atkinson F. Tudlong, Principal of Mountain Province General Comprehensive High School for encouraging his teachers to develop SIM/LM. Ms. Christine C. Fanusan,Department Head, TLE for pushing her teachers to come up with a SIM/LM. DIVISION LRMDS STAFF ANDRES M. CUYASAN PDO II LRMDS NIKKI T. MACABEO Librarian II JOCELYN M. SAMIDAN Educ.Program Supervisor-LRMDS CONSULTANTS: KHAD M. LAYAG Chief,Curriculum Implementation Division IRENE S. ANGWAY Assistant School Division Superintendent SALLY B. ULLALIM,CESO V School Division Superintendent 5 Daily Lesson Log I. School: MPGCHS Grade Level Grade 9 Teacher: Grace A. Payocyoc Learning Area: TLE- Beauty Care Teaching Dates and Time: First Week Quarter: 2nd Grading Period MONDAY TUESDAY WEDNESDAY THURSDAY OBJECTIVES Content Standard The learner demonstrates understanding of concepts and principles and techniques in foot spa. Performance Standard The learner independently performs foot spa. Learning Competency/s (Write the Code) Check and analyze condition of foot nails Ensure client’s safety and comfort prior to foots activity. Lo. 1. Apply foot spa TLE-HEBC9-iia-g-3 II. CONTENT III. LEARNING RESOURCES Spa Client’s Safety & Comfort Client’s Safety & Comfort Client’s Safety Comfort LM on Indigenizing Commercial Foot Spa p.11-13 LM on Indigenizing Commercial Foot Spa p.13-16 LM on Indigenizing Commercial Foot Spa p.1719 LM on Indigenizing Commercial Foot Spa p.20-23 A. Reviewing previous lesson or presenting the new lesson. Review the previous lesson. Review the previous lesson. Review the previous lesson. Review the previous lesson. B. Establishing a purpose for the lesson(motivation) Who among tried foot spa? C. Presenting the lesson Checking and analyzing condition of foot nails Ensuring client’s safety and comfort prior foot spa activity. Ensuring client’s safety and comfort prior foot spa activity. Ensuring client’s safety and comfort prior foot spa activity. A. References Foot Procedure & B. Other Learning Resources IV. PROCEDURES 6 D. Discussing new and practicing new skills #1 Do the enrichment activity on p.13 E. Developing mastery (Leads to Formative Assessment) F. Do the enrichment activity 1 on p.19 Why do we need to install client’s safety and comfort? Finding practical applications of concepts and skills. G. Making generalizations and abstractions about the lesson. The teacher will call one student to volunteer to give the summary of what was discussed. H. Evaluating Learning I. Answer the questions on page 23. Additional activities for application or remediation. V. REMARKS VI. REFLECTION Apply the 7 rules for building client relation throughout our life. Apply the foot massage to your parents for you to master the techniques. A. No. of learners who earned 80% on the formative assessment. B. No. of Learners who require additional activities for remediation. Prepared by: GRACE A. PAYOCYOC Subject Teacher Checked by: CHRISTINE C. FANUSAN Dep’t Head,TLE 7 Daily Lesson Log School: MPGCHS Grade Level Grade 9 Teacher: Grace A. Payocyoc Learning Area: TLECare 2nd Week Quarter: 2nd Grading Period TUESDAY WEDNESDAY THURSDAY Teaching Time: Dates and MONDAY VII. Beauty OBJECTIVES Content Standard The learner demonstrates understanding of concepts and principles and techniques in foot spa. Performance Standard The learner independently performs foot spa. Learning Competency/s (Write the Code) Prepare & use necessary tools & supplies/materials according to OHS requirements. Apply foot softening product & massage according to prescribed procedure. Perform the basic foot massage techniques. Perform the basic foot massage techniques. Lo. 1. Apply foot spa TLE-HEBC9-iia-g-3 VIII. CONTENT IX. LEARNING RESOURCES C. References D. Other Resources X. J. Learning Foot Spa Machine,Tools,Supplies & Equipment Basic Foot Massage Techniques Basic Foot Massage Techniques Basic Foot Massage Techniques LM on Indigenizing Commercial Foot Spa p.23-27 LM on Indigenizing Commercial Foot Spa p.2832 LM on Indigenizing Commercial Foot Spa p.28-32 LM on Indigenizing Commercial Foot Spa p.2832 Foot scrub, mudfoot filt, pumice stone, foot file, hydrogen peroxide, basin, foot machine, foot lotion, coconut oil, towel, henna, clay PROCEDURES Reviewing previous lesson or presenting the new lesson. Review lesson. the previous K. Establishing a purpose for the lesson(motivation) L. Presenting the lesson Review the previous lesson. Review previous lesson. the Review the previous lesson. Performing the basic foot Performing the basic foot Why do we need to relax our tired foot? Preparing & using necessary tools & supplies/materials Applying softening product foot & 8 according to OHS requirements. massage according prescribed procedure to massage techniques massage techniques Do the enrichment activity on page 32. M. Discussing new and practicing new skills #1 Do the activity on page 27. Do the enrichment activity on page 32. N. Developing mastery (Leads to Formative Assessment) What are the tools & materials used in foot spa? What are the benefit of massage? O. Finding practical applications of concepts and skills. P. Making generalizations and abstractions about the lesson. Q. Evaluating Learning The teacher will call one student to volunteer to give the summary of what was discussed. Below are the criteria to assess your performance. Perform all the steps foot spa treatment. 1. 11-12 steps correct100% 2. 10-9 steps correct-95% 3. 8-7 steps correct-90% 4. 6-5 steps correct-85% 5. 4-3 steps correct-8-% 6. 2-1 steps correct-75% R. Additional activities for application or remediation. XI. REMARKS XII. REFLECTION Apply the foot massage to your parents for you to master the techniques. C. No. of learners who earned 80% on the formative assessment. D. No. of Learners who require additional activities for remediation. 9 Daily Lesson Log XIII. School: MPGCHS Grade Level Grade 9 Teacher: Grace A. Payocyoc Learning Area: TLE- Beauty Care Teaching Dates and Time: 3rd Week Quarter: 2nd Grading Period MONDAY TUESDAY WEDNESDAY THURSDAY OBJECTIVES Content Standard The learner demonstrates understanding of concepts and principles and techniques in foot spa. Performance Standard The learner independently performs foot spa. Learning Competency/s (Write the Code) Enumerate the pre-foot spa treatment procedure. Demonstrate the steps of foot spa treatment. Apply the steps of foot spa treatment. Apply the steps of foot spa treatment. Lo. 1. Apply foot spa TLE-HEBC9-iia-g-3 XIV. CONTENT Pre-foot treatment XV. LEARNING RESOURCES E. References F. Other Resources XVI. spa LM on Indigenizing Commercial Foot Spa p.34 Learning Foot spa treatment LM on Indigenizing Commercial Foot Spa p.35-37 Foot scrub, mud, pumice stone, foot file, hydrogen peroxide, basin, foot machine, foot lotion, coconut oil, towel, henna, clay PROCEDURES S. Reviewing previous lesson or presenting the new lesson. T. Establishing a purpose for the lesson(motivation) U. Presenting the lesson V. Discussing new and practicing new skills #1 Review the previous lesson. Why do we need to apply foot spa treatment to our foot? Enumerating the pre-foot spa procedure. Demonstrating the steps of foot spa treatment. Applying the steps of foot spa treatment. Do enrichment Do the enrichment activity on the next page the 10 activity on next page the W. Developing mastery (Leads to Formative Assessment) What are the benefits of treating our feet? X. Finding practical applications of concepts and skills. Y. Making generalizations and abstractions about the lesson. Z. Evaluating Learning The teacher will call one student to volunteer to give the summary of what was discussed. Below are the criteria to assess your performance. Perform all the steps foot spa treatment. 1. 2. 3. 4. 5. 6. 7. Additional activities for application or remediation. XVII. REMARKS XVIII. REFLECTION 11-12 steps correct-100% 10-9 steps correct-95% 8-7 steps correct-90% 6-5 steps correct-85% 4-3 steps correct-8-% 2-1 steps correct-75% Apply the foot massage to your parents for you to master the techniques. E. No. of learners who earned 80% on the formative assessment. F. No. of Learners who require additional activities for remediation. 11 I. School: MPGCHS Grade Level Grade 9 Teacher: Grace A. Payocyoc Learning Area: TLE- Beauty Care Teaching Dates and Time: Fourth Week Quarter: 2nd Grading Period MONDAY TUESDAY WEDNESDAY THURSDAY OBJECTIVES Content Standard The learner demonstrates understanding of concepts and principles and techniques in foot spa. Performance Standard The learner independently performs foot spa. Learning Competency/s (Write the Code) Dispose waste product according to OHS and Department of Health requirement. Sanitize and store tools and equipment’s. Close and sanitize work station for the next treatment activity. Answer the questions correctly. Follow the instruction properly. Post Foot Activity Spa Post Foot Spa Activity Chapter Quiz LM on Indigenizing Commercial Foot Spa p.40-41 LM on Indigenizing Commercial Foot Spa p.4243 LM on Indigenizing Commercial Foot Spa p.9-37 TLE-HEBC9FS-IIh-j-4 II. CONTENT Post Foot Activity III. LEARNING RESOURCES G. References H. Other Resources IV. Spa LM on Indigenizing Commercial Foot Spa p.39 Learning Foot scrub, mudfoot filt, pumice stone, foot file, hydrogen peroxide, basin, foot machine, foot lotion, coconut oil, towel, henna, clay PROCEDURES A. Reviewing previous lesson or presenting the new lesson. B. Establishing a purpose for the lesson(motivation) C. Presenting the lesson Discussing storing the and Discussing the maintenance program. Discussing the pointers to remember 12 sanitation techniques. D. Discussing new and practicing new skills #1 Why do we need to follow the storing and sanitation techniques? after client after day. Why do we need to follow the maintenance program in foot spa? each and each Why do we need to clean and sanitize our work station at the end of the day. E. Developing mastery (Leads to Formative Assessment) F. Finding practical applications of concepts and skills. G. Making generalizations and abstractions about the lesson. Apply the post activity in our respective home to maintain cleanliness and orderliness. The teacher will call one student to volunteer to give the summary of what was discussed. H. Evaluating Learning I. Additional activities for application or remediation. V. REMARKS VI. REFLECTION Chapter Quiz A. No. of learners who earned 80% on the formative assessment. B. No. of Learners who require additional activities for remediation. 13 I. School: MPGCHS Grade Level Grade 9 Teacher: Grace Payocyoc Learning Area: TLE- Beauty Care Teaching Dates and Time: 1st-4th Week Quarter: Second Period MONDAY TUESDAY WEDNESDAY THURSDAY A. Grading OBJECTIVES Content Standard The learner demonstrates understanding of concepts and principles and techniques in foot spa. Performance Standard The learner independently performs foot spa. Learning Competency/s (Write the Code) Perform the steps of foot spa treatment and foot massage. II. CONTENT Indigenizing Commercial Foot Spa III. LEARNING RESOURCES A. References B. Other Resources IV. LM on Indigenizing Commercial Foot Spa p.9-37 Learning Towel,indigenous scrub,river stone,coconut water,basin,foot rugs PROCEDURES A. Reviewing previous lesson or presenting the new lesson. The teacher will remind the safety precaution and post activity. B. Establishing a purpose for the lesson(motivation) C. Presenting the lesson The teacher will supervise the students while performing. D. Discussing new and practicing new skills #1 Performing the steps of foot spa treatment and foot massage. E. Developing mastery (Leads to Formative Assessment) F. Finding practical applications of concepts and skills. You can now render service to your aunties and your neighbors with a minimal fee to enhance your skill. G. Making generalizations and abstractions about the lesson. 14 H. Evaluating Learning Below are the criteria to assess your performance 1. Material ------------- 10% 2. Workmanship ------ 40% • Feet was properly cleansed ----------- 10% • Feet was gently scrubbed -------------- 10% • Dead skin were properly removed --- 10% • Massage was effective ------------------ 10% 3. Work Habit – 25% • Area is clean and dry ---------- 5% • Proper disposal of waste ------ 8% • Model was satisfied -------------- 7% • Operator enjoyed her work --- 5% 4. General Appearance – 15% 5. Speed and accuracy – 10% I. Additional activities for application or remediation. V. REMARKS VI. REFLECTION Practice Practicum Practicum Practicum A. No. of learners who earned 80% on the formative assessment. B. No. of Learners who require additional activities for remediation. 15 TABLE OF CONTENTS Pages Copyright Notice Preface Acknowledgement Daily Log Table of Contents Core Subject Description Course Content Pre-Assessment Lesson 1: Foot Spa Procedures Lesson 2: Client Safety and comfort 2.1 Foot and Nail Analysis 2.2. Client Relation Lesson 3: Foot Spa Machine, Tools and Supplies & Equipment Lesson 4: Basic Foot Massage Techniques Lesson 5: Pre- Foot Treatment 1 2 5 6 16 17 17 18 20 21 23 28 29 Lesson 6: Foot Spa Treatment 41 34 40 Lesson 7: Post Foot Spa Activity 7.1 Storing and Sanitation Techniques 42 7.2 Service Maintenance Program 45 7.3: Good House Keeping 46 Post Test 48 Key Answers 51 References 53 16 This Instructional Materials (IMs) particularly focus on Foot Spa, one competency of Beauty Care NC 2 which will be taken in TLE - Grade 9 in the K - 12 Curriculum. It covers the foot spa procedures; client safety and comfort; foot spa machine, tools, supplies & equipment; basic foot spa techniques; pre-foot spa treatment; foot spa treatment and post foot spa activity. This competency is designed for 150 hours. Lesson 1. Foot Spa Procedures Lesson 2. Client Safety and Comfort 2.1 Foot and Nail Analysis 2.2 Client Relation Lesson 3. Foot Spa Machine, Tools, Supplies & Equipment Lesson 4. Basic Foot Massage Techniques Lesson 5. Pre-Foot Spa Treatment Lesson 6. Foot Spa Treatment Lesson 7. Post Foot Spa Activity 7.1 Storing and Sanitation 7.2 Service Maintenance Program 7.3 Good Housekeeping 17 Pre-assessment Direction: Read the questions carefully and select the correct answers. Letter only 1. Cosmetics used in foot spa which is use to exfoliate dead skin which contains a hundreds of abrasive particles. a. foot soak b. foot lotion c. foot scrub d. all of the above 2. Cosmetic used in foot spa which is use to moisturize the skin before massaging. a. foot soak b. foot lotion c. foot scrub d. a & b 3. Implement used in foot spa which is use to scrape callous a. foot file b. metal scraper c. pumice stone 4. Implement used in foot spa which is use to smoothen the sole of the feet. a. Foot file b. metal scraper c. pumice stone 5. A treatment given to the worn out feet. a. Hand spa b. foot spa c. facial spa d. body spa 6. The purpose of applying henna. a. It whitens the skin b. it exfoliates dead skin c. It moisturizes the skin d. All of the above 7. It can be a substitute to henna powder for skin whitening a. Mud b.clay c. soil d. sand 8. How many minutes the foot will be soaked. a. 10-15 mins. B. 20-25 mins. C. 30-35 mins. D. 40 mins. 9. Material used to dry the feet a. Towel b. handkerchief c. foot rag d. all of the above 10. Type of nail which characterizes healthy pink color, feel smooth to touch, no flakes, split or ridges. a. Normal/healthy nail b. Dry nail c. Brittle nail d. Ageing/mature nail 11. Type of nail which characterizes peeling, flaking, splitting, lack luster/shine. a. Normal nail b. dry nail c. brittle nail d. mature nail 12. Type of nail which characterizes inflexible-very hard, shatter easily, vertical ridges, split very low, usually below the flesh line. a. Normal nail b. dry nail c. brittle nail d. mature nail 18 13. It remains the single effective defense against the spread of infection. a. Cleanliness c.applying alcohol b. Hand washing d. all of the above 14. What will you do after each client? a. Take a rest b. Take a bath c. Follow the requirement steps after each client d. All of the above 15. What will you do after each day? a.close the parlor b.count the cash c.follow the required step at the end of each day d. all of the above 16. A type of foot massage technique that involves lifting and squeezing muscle and to stimulate. a. Stroking b. Petrissage c. Slapping d. hacking 17. It is possible to use indigenous alternatives I foot spa in the absence of commercial ones? a. Yes b. No c. Maybe 18. The last step in foot spa treatment a. Apply henna b. Apply paraffin wax c. Apply lotion d. D. a & b 19. A good advice for people with mature nails? a. avoid menopause b. avoids arthritis c. applies lotion daily d. all of the above 20. In post foot spa, it is necessary to: a. let the client rest bill the client c. close the salon d. sanitizes foot spa implement 19 Lesson 1: Foot Spa Procedures Objective: 1. Check and Analyze condition of foot nails 1. Trimming: Trimming is done by the following steps. • Remove the nail polish (if any) from the toe nails of the client by using the nail polish remover • Cut the nails in the required nails • In order to soften the cuticles, apply a cuticle cream • Then, file the nails so as to get the shape you desire for 2. Foot Soak: Then begin the soaking of the foot. So this goes as below. • In a medium size bath tub, put lukewarm water and add foot soak • Next, in case you do not have a foot soak, you can add shampoo or vinegar to stir. Stir it all well. • Soak the feet on the tub or the foot bath and relax them for 10 minutes. You can have reduced pain and inflammation. The water solution also helps in removing the dirt and exfoliating the dead skin cells from the feet. • Now, remove the feet from the water and dry it properly. 3. Exfoliation: Exfoliation is required in a foot spa which cleans the dead cells from the skin on the feet. Follow the steps sxplained below. • Using a pumice stone or foot file, exfoliate your heels, ankles, and side of the heel gently. • Again dip your other foot in to the warm water in the foot bath or the tub and repeat the same procedures. • Now, using a foot scrub massage gently for 5-8 minutes over the heels, ankles, soles etc. 20 • Make sure you are gently scrubbing using circular motion over the feet 4. Moisturizing and massaging : Moisturizing the foot is essential once the exfoliation is completed. So remove the feet from the tub or the the foot bath and properly wipe them off with a towel. • Using a foot moisturizering cream, massage the feet gently for 5-10 minutes. Activity 1: Process Order Chart Think About It!! Direction: using the previous lesson, enumerate the spa procedures using the given grahic organizer below. 1. 2. 3. 4. Lesson 2: Client Safety and Comfort Working together for a safer today and tomorrow Objective: 1. Ensure client’s safety and comfort prior to foot spa activity. A. Here are just a few of the things in place to help facilitate client safety: 1. Individualized Service plan and assessment process that identifies and addresses specific safety needs. Annual Service planning meetings to revisit needs that may have changed. 2. A comprehensive Infection Prevention and Control program that includes hand washing protocols, housekeeping procedures, and monitoring infection rates. 3. A Medication Administration system including staff training and education, and identification systems to ensure that the right person receives the right medication and the right dose at the right time. 21 4. An Emergency Preparedness and Response system which includes a written agency plan and practice drills to train staff and test the plan’s effectiveness. HELP YOURSELF STAY SAFE. B. Here are just few things that you can do to facilitate your safety: 1. Hand Hygiene is Important Washing hands or using hand sanitizer is the single most important thing that everyone can do to prevent and spread of germs. CHIRS policy requires staff to wash their hands and use hand sanitizers before and after providing personal care, and when handling food and medication. We ask you also to use sanitizers and wash your hands to help keep CHIRS “clean”. It is to everyone’s benefit. 2. Recognize Yoir Medications Staffs who are involved in medication administration participate in extensive training regarding the medications they administer. Safety systems are in place to ensure you receive the corrects medication. As a client, you are a part of the safety system. If we are providing you support in the area of medication management, please make sure you alert staff of any medication related concerns. 3. Preventing Falls We all play a role in preventing falls. If you have assistive devices to assist with your mobility, use them. Please be sure to tell staff if you experience any health changes that may put you at greater risk of falling. Your support staff can work with you to come up with easy to implement strategies to keep you safe. For more information, ask about our Falls Prevention Program. DID YOU KNOW? Hand washing remains the single most effective defense against the spread of infection. 22 2.1: Foot and Nail Analysis Assessment of the Client Feet One of the most important parts of the pedicure treatment is the nail and skin assessment. This enables a decision to be made as to what treatment plan is required for the client. When carrying out the assessment you should look at: • Nail length and shape Square shape Almond Shape • Cuticle condition / Nail condition • Nail Color Oval shape 23 • Skin condition/circulation Examples of the chronic skin conditions include: rosacea, which is characterized by small, red, pus-filled bumps on the face, psoriasis, which causes scaly, itchy, and dry patches. • Analysis Table Nail Shape Square Round Squoval Nail Condition Dry Brittle Weak Healthy Ageing Nail Color Pink White Stained Bluish Inflamed Cuticle Condition Healthy Split Overgrown Dry Soft Skin Condition Dead Skin cells Dry Hard Skin Ageing Circulatio Good Poor Bad Callous Ridged Ridged Narris, Claire Hargene (2014). Foot & Nail Analysis. Retrieved July 10, 2014 from https:www.epa.gov/.recommended.foot & nail analysis 24 A. Nail Types During the foot and nail analysis you will note the condition of the client’s nails. There are many different nail conditions each with different characteristics, so it is important that you have knowledge of the specific advice you need to give for each nail type. There are 6 main nail types: Normal/Healthy nail, Dry nail, Brittle nail, Damaged/Weak nail, Eggshell Nail, and Ageing/Mature nail. 1. Normal/ Healthy Nail Characteristics: • • • • Causes: healthy pink color feels smooth to touch no flakes, splits or ridges has a good amount of flexibility • • • • good genes well-balance diet good nail care routine monthly pedicure Advice to be given: • • • 2. monthly pedicure daily foot massage use of correct fitting footwear Dry Nail Characteristic • • • • • Peeling Flaking Splitting-onychorrhexis Feels slightly rough when touched Lacks luster/shine Causes • • • • excessive use of varnish illness inadequate diet pushing cuticles back too harshly Advice to be given: • • • • • Fortnightly pedicures with warm oil, paraffin wax Avoid excessive use of nail varnish removes. Apply base coat and top coat for dry nails. Regular massage cuticle oil into the nails. Apply foot lotion daily. 25 3. Brittle Nail Characteristics: • Inflexible-very hard • Shatter easily • Vertical ridges • Split very low, usually below the flesh line Causes: • • • Ageing Arthritis/rheumatism Constant use of nail strengthener Advice to be given: • • Base coat and top coat for brittle nails (not a strengthener) Massage oil will increase the circulation to the area, which will help prevent ridges, and keep the nails supple. 4. Weak or Damaged Nail • • • • Characteristics: Nail will appear paper thin Splitting of the nail layers Nail will feel rough to the tough Nail will be very short in length • • • • Causes: Trauma or damage intensive medication steroids antibiotics Advice to be given: • • • • • monthly pedicure application of intensive to and base coat treatments (or strengthener) keeping the nail constantly coated at all times avoid trauma where possible keep the nails short and manageable until healthy 5. Eggshell Nails Characteristics: Thin nail plate that is white in color • Very fragile • May curve under at the free edge 6. Ageing/Mature Nail • Cause: • Chronic illness 26 • • Characteristics: Combination of dry and brittle Prone to twisting and curling • • • • Ridges Discoloration Causes: Menopause arthritis/rheumatism Advice to be given: • Fortnightly/monthly pedicures incorporating warm oil with paraffin wax • • • • Specific top and base coat for ageing nails Ridge filling base coat will minimize ridges and furrows Apply foot lotion daily Keep the nails at a manageable length THINK ABOUT IT! Activity: “Match MY Types and My Characteristics” Direction: complete the table by filling in the missing parts. Nail Types Characteristics Healthy pink color Dry Nail Inflexible-very hard Weak/damage nail Combination of dry and brittle 27 2.2 Client Relation ❖ 7 Rules for Building Client Relationships Rule 1. Give to the client your total attention. It’s not always easy to be totally focused on a client in a with the distractions busy salon. Rule 2. Remain professional at all times. Most of us take pride in our professionalism, but do we always meet the challenges? “In a salon atmosphere. It is very easy to dress too casually. “says Betsy Ayotte, a former nail tech and founder of Nailite Inc. “The way you dress affects the relationship you have with the client. As in any profession, your appearance affects the way you are perceived”. Rule 3. Always give First-Class service. Your service might not be the only splurge your client gets. Her visit to your salon should be one she looks forwards to eagerly. Colleen Van Durme, a nail technician at Premiere Hair Salon in Dansville, N.Y., says: “My clients come back to me because of the professional services I provide. I make sure I am always on time and I make each and every one of them feel welcome and special. When time allows, I spend a little more time during a service. They get more than what they pay for and they appreciate that.” “Remember, the client is not just here for results. She is also here for the experience, pampering, and cherished time away from her daily routine.” Says Lauren Parks, a nail technician at Tri Be Ca Salon in Greensboro, N.C. “Treat her as a guest in your home- offer drinks and snacks. Make the experience ultra-comfortable.’ Rule 4. Be passionate about what you do and have fun. As a client, would you rather go to a nail tech who is positive and passionate or one who’s bored and unhappy? “Clients feel our passion and desire to please even if no words are exchanged,” says Anna Joseph, a nail technician at B*Dazzled in Leamington, Ontario, Canada. “Clients often comment that I take pride in my work and it shows. I think that’s great compliment and incentive never to fall by the wayside no matter what,” says Van Durme. 28 “In this business, personality is 85% of the reason people come to you and talent is 15%. You can do nails that are not spectacular but if you have a great personality and treat clients well, they will keep coming back to you,” says Kibuk. Rule 5. Foster open communication. Open communication is critical step in building client relationships. Your client should feel comfortable letting you know if she is not happy about any aspect of your service. Letting you know if she is not happy about any aspect of your service. A truly open communicator will be able to accept negative criticism and come up with a solution to make the client happy. “I let all clients know that I never want them to feel unsatisfied with their service, “says Berhaupt. “I ask that they please let me know if there is something they don’t like or want different. From nail shape and massage techniques to lotion scents, they can speak up and I will fix the problem to the best of my ability. I want them to know they are important and not just a slot in my appointment book.” Rule 6. Think of a client as a person, not a paycheck. This seems obvious, but do we really get to know our clients and do we really care about them and their needs? Janice Owens, a nail technician at Salon Bella in Ocean Springs, Miss., explains: “When I get new client, I have her fill out a simple 3”x5” card with her name and contact information. After she leaves, I note the things I learned about her on the card. Before her next appointment, I pull the card out to refresh my memory. I like my clients to know I know them. We like to feel special and remembered and our clients are no different.” Glionna finds it helpful to introduce new clients to staff and show them around the salon, “Make them feel at home. Tell them to feel free to call if they have any questions,” she says. “My clients are like family to me,” says Tina Ciesla, owner of Blooming Nails Salon in Hoover, Ala. “All of my fellow techs would agree they feel the same about their clients. We make it a point to get to know client on personal level.” “I think a relationship with a client starts with letting the client know about you,” says Berhaupt. “I found that new clients are interviewing you. They want to know how long you’ve been doing nails, if you have a family, and how old your kids are. They want to see if their personally meshes with yours.” 29 Rule 7. Maintain trust and honesty. Clients want that warm, comfortable feeling that comes with trust. To develop and maintain that trust, Owens spends time getting to know her clients and letting them get comfortable with her. “Always tell your client the truth.Don’t try to sell her something you don’t believe in,”says Ayotte,”It will show and she will know you are only trying to sell her something to make money.The same goes for servicesdon’t sell her extra services you can’t justify as something she really needs.” Think About It! Essay: Answer briefly 1. What are the 7 rules in building client relationship? Why do we need this to develop towards our clients? Lesson 3: Foot Spa Machine, Tools, Supplies and Equipment and their Uses Foot Spa Machine, Tools, supplies, and equipment play very important role in Beauty Care Services. Their availability makes the work successful; however, even if one may have the most sophisticated tools, supplies, but does not know how to use them, they are useless. In order to do beauty care services successfully, one must have a good working knowledge of the tools, supplies and equipment before using them. This includes the indigenous materials that could be a substitute in the absence of commercial products and for those who have a sensitive skin. Objective: 1. Prepare and use necessary tools and supplies/materials according to OHSC requirements. 30 Commercial 1.Foot Scrub- use to exfoliate dead skin. Indigenous Materials Indigenous/Natural Scrubsubstitute in the absence of commercial scrub. 1.Mud with little water 2. 1 tbs. white sugar with 1 tbs. coconut oil 3. 1 tbs. salt with 1 tbs. coconut oil 4. 1 tbs. oatmeal with 1 tbs. lemon juice ,1 tbs. coconut oil 5. Ground Coffee 6. Rice Bran 2.Commercial Foot File –use to smoothen the feet 3.Metal Scraper-use to scrape the callous Indian Sarsaparilla (apras) -The dried leaves could be used to smoothen the feet Pumice Stone 31 4.Brush- use to spread the henna Hand- use to spread the henna or white clay over the hands then rub to the feet. 5.Hydrogen Peroxide- use to dilute henna powder Coconut Water-used to dilute henna powder and coconut water is good for bleaching. 6.Foot Spa machine- is an electronic gadget used for soaking, bathing & massaging the feet during a foot spa. Basin- a wide, round open container, especially one used for holding liquid. 7. Foot Lotion-use to moisturize the feet Coconut Oil-used to moisturize the foot ready for massage in the absence of foot lotion 32 8.Towel –used to dry the feet Old t-shirt-used to dry the foot 9.Foot soak-used to soften the Vinegar & water-used this in the feet absence of commercial foot soak Ingredients 1. 1 cup of vinegar mix with half gallon of water then pours to the basin or spa machine. It will serve as foot soak. 10.Henna Powder-used for whitening the skin White Clay- a substitute for henna powder that whitens the skin. 33 Think About It! Activity:” My Substitute” Direction: Give the substitute in the absence of the commercial Commercial Indigenous Foot Scrub Foot File Foot Soak Metal Scraper Foot Lotion Lesson 4: Basic Foot Massage Techniques Few things are more relaxing than a good foot massage. Tired feet suddenly feel light again and the whole body is refreshed. The foot, particularly the sole, contains thousands of nerve endings, and by massaging these you can stimulate the whole body. Regular foot massage helps to keep the feet flexible and healthy. Kneel at the feet and work first on one foot, then on the other. You need very little oil; if you have too much, your fingers slide about, which can be rather ticklish. 34 Objectives: 1.Apply foot softening product and massage according to prescribed procedure. 2.Advise client after service on maintenance program. 3.Confirm with desired service outcome and to be recorded. 1. Hold the bottom of the foot with both hands. Begin rubbing the top of the foot, slowly working your way down to the sole of the foot. 2. Rub the heel of the foot. Use your thumbs for this, making small circles with medium to heavy pressure. Work your way around the entire heel. Repeat this action on the ball of the foot. 3.Use cross-fiber friction on the heels of the feet. This means you use your thumbs to push up and down on the heel. While one thumb is pushing up, the other should be pushing down. 35 4.Massage around the ankle bone. Use both hands to rub in a circular motion around the bone on either side, and gently rub your fingers over the top of the bone. 5.Use a fist to massage the arch of the foot. With your hand closed in a fist, use the tops of your fingers to apply pressure to the arch. Roll your hand back and forth to knead the skin gently. 6.Massage the toes. Spend time on each individual toe. 36 7.Apply the milking stroke. To do this, hold the foot in both hands and give ten short, strong pulls on one side and then the other. Imagine the pulling motion of milking a cow while doing this. 8.Use the Indian rub technique. Hold the side of the foot with both thumbs placed on the inside center of the arch. Move your hands back and forth as if you were wringing out a wet towel. Allow a lot of movement of the foot while applying this technique. 9.Trypetrissage on the Achilles tendon and lower foot. Petrissage is a type of massage that involves lifting and squeezing muscles to stimulate them. 37 10. Massage the long muscle of the foot. The long muscle begins near the achilles tendon and ends at the knee, and is closely tied to muscle movements in the foot. 11.Perform ankle rotations. Hold the foot up, and use one hand to rotate the foot around the ankle. Move the foot in circles ten times in one direction, and then ten times in the opposite direction. The ankle joints may pop, but unless this causes the person any discomfort there is no need to stop. Enrichment:” Let’s Try” Direction: By pair, perform the steps of foot massage. Below is a performance criteria checklist to assess your performance. Check YES if the step was correct or incorrect and check NO if the step was not observed /missed. 38 Performance Criteria for Foot Massage Steps YES Correct No Incorrect 1. Hold the bottom of the foot with both hands. Begin rubbing the top of the foot, slowly working your way down to the sole of the foot. 2.Rub the heel of the foot. Use your thumbs for this, making small circles with medium to heavy pressure 3.Use cross-fiber friction on the heels of the feet. This means you use your thumbs to push up and down on the heel. 4.Massage around the ankle bone. 5.Use a fist to massage the arch of the foot. 6.Massage the toes. Spend time on each individual toe 7.Apply the milking stroke. 8.Use the Indian rub technique. Hold the side of the foot with both thumbs placed on the inside center of the arch. 9. Try petrissage on the Achilles tendon and lower foot. 10.Massage the long muscle of the foot. 11. Perform ankle rotations. Hold the foot up, and use one hand to rotate the foot around the ankle. 10-11 steps correct-------------------------100% 8-9 steps correct----------------------------95% 6-7 steps correct----------------------------90% 4-5 steps correct-----------------------------85% 3-2 steps correct-----------------------------80% 1 step correct---------------------------------75% 39 Lesson 5: Pre-foot Spa Treatment Objective: 1.Enumerate the pre-foot spa treatment procedure. The primary responsibility of the salon professional is to always ensure safety and comfort of his/her client while giving services. The following are the things to be done before giving the foot spa treatment: 1.Seat client on a chair (have client remove shoes and stocking). 2.Ensure client’s safety and comfort prior to foot spa activity (Place client’s feet on a clean towel on footrest to prevent stains.) 3.Wash your hands. 4.Check the condition of foot nails. 5.Remove any jewelry from the body part to be treated. If there are signs of infection, the client will not be given nail services, refer instead the client to a physician. 40 Lesson 6: Steps in Giving Foot Spa Treatment Objectives: 1.Wash feet with warm water and soap before and after scrubbing. 2. Towel dry the feet with appropriate lotion. 3. Determine and test appropriate temperature for heat tolerance of client. 1.Place lukewarm water into the spa Machine or basin, then put foot soak /shampoo and vinegar. 2.Soak the feet for 10-15 minutes 3.Lift the foot; wash then towel dry. 4.Apply small amount of foot scrub from knee to toe. 5.Scrub the legs down to the sole of the feet. 41 6. Scrub the foot with pumice stone. 7.Scrape the sole of the foot with metal scraper. 8. File the foot to smoothen. 9.Prepare the henna/white clay. 10.Apply henna from knee to toe whiten 11.Let the skin dry, then wash with lukewarm water. 12.Apply lotion ready for massage. 42 Enrichment Activity 2: “Let’s Do It” Direction: By pair, perform the steps in foot spa treatment using natural product. Below is a performance criteria checklist to assess your performance. Check YES if the step was correct or incorrect observed and check NO if the step was not observed /missed. Performance Criteria Checklist for Foot Spa Treatment Steps YES Correct NO Incorrect 1.Place lukewarm water into the spa machine or basin, then put foot soak or shampoo /vinegar. 2.Soak the feet for 10-15 minutes 3.Lift the foot; wash then towel dry. 4.Apply small amount of foot scrub from knee to toe. 5.Scrub the legs down to the sole of the feet 6.Scrub the foot with pumice stone 7.Scrape the sole of the foot with metal scraper 8.File the foot to smoothen 9. Prepare the henna/white clay 10.Apply henna from knee to toe whiten the skin. 11.Let the skin dry, then wash with lukewarm water. 12.Apply lotion 11-12 stepscorrect-----------------------100% 10-9 steps correct-------------------------95% 8-7 steps correct--------------------------90% 6-5 steps correct---------------------------85% 4-3 steps correct---------------------------80& 2-1 steps correct---------------------------75% 43 Lesson 7: Post Foot Spa Activity After doing the foot spa treatment, it is not the end of the process. In this lesson, you will get to know the basic steps necessary and REQUIRED to protect the health and safety of your clients. By following these steps, you’ll be in compliance with health and safety requirements. You’ll also avoid potential consumer complaints, civil penalties and license sanctions. Objectives: 1. Dispose waste product according to OHSC and Department of Health requirements. 2. Sanitize and store tools and equipment. 3. Close and sanitize work station for the next treatment activity. 7.1 Storing and Sanitation Techniques 1.Nail technicians should always clean both their hands and their clients’ hands or feet before every service. Cleaning hands reduces the risk of spreading germs from client to client. 2. All implements (including individual implements that a client brings in or that are left in the salon), equipment, and materials that come in contact with a client must be properly cleaned (sanitized) and disinfected prior to servicing each client. Before any tool or file can be used on a client, it must be properly cleaned and disinfected. 3. If any metal tool or hard piece of equipment has come into contact with blood, body fluid, infection, or an unhealthy condition, it must immediately be cleaned. 4. Store clean and disinfected tools in a clean container or lined drawer (labeled “disinfected”) that is separate from soiled or used tools and files (so you never get confused and pick up a dirty implement). 5.Sanitation is an often-misunderstood term. Sanitizing means “cleaning to remove all visible residue or debris.” Proper cleaning is the first step in safety, but it must be followed by disinfection, which involves the use of chemicals to destroy germs on non-living surfaces. 44 6. Use clean towels and/or manicure mats for each client. 7. Products such as creams, lotions, scrubs, paraffin wax, masks, and oils must always be used in a sanitary manner that prevents contamination. To avoid product contamination: -dispose off used or remaining with a product between clients. -use single-use disposable implements to remove products from containers for application or remove product with a clean, disinfected spatula and put product into a disposable. 7.2 Service Maintenance Program A. Clean and disinfect as recommended. After use, the foot spa should be emptied of water and any visible debris removed. Use detergent or soap along with clean water to remove stains and marks on the surfaces of the foot bath. After this preliminary cleaning procedure, disinfect the surfaces using EPA-approved disinfectant solution while following the manufacturer’s instructions for use of the formulation. Follow recommended dilutions. If any, to ensure complete sterilization or to keep from damaging the surfaces of the foot bath. B. Be aware of the condition of the foot bath. If you are unable to clean and disinfect your unit on a regular basis, you should be aware that it will need more than a regular level of servicing when you get around to do that. This is to ensure no unwanted buildup of bacteria in the system. Obtain the manufacturer’s recommendations and guidelines for such cases. You may need a disinfectant with higher concentration or even special product such as tuberculocidal agents to ensure thorough cleaning. Once the unit has undergone sufficient disinfection, make it a point to regularly perform cleaning and disinfection. 45 C. Be safe during cleaning Unplug the machine from the socket and let it cool down first before cleaning. Do not employ abrasive cleaning agents that can damage the tub and the vital components of the unit. Use the proper & recommended cleaning formulations. Clean the splash cover and pumice stone manually with soap and warm water for best results. D. Scrub clean the essential components of the foot spa basin. The removable parts, inlet jets filter screen of the foot spa tub should be given special alteration during the process of disinfection. Scrubs those parts with a brush and soap or disinfectant, observing proper cleaning instructions. Rinse them with clean water and drain. 7.3 Good Housekeeping System (5S) Proper Work Disposal refers to the process in keeping waste materials or in proper place to avoid contaminations. 1. Seiri(Sort)TIDINESS, ORGANIZATION A. Taking out and disposing of unnecessary items. B. Items that are not needed are thrown away. 2. Seiton(Systematize)ORDERLINESS a. Tools, equipment and materials must be systematically arranged for the easiest and most efficient access. b. Organize necessary items in good condition. 3. Seiso(Sweep) CLEANLINESS a. Cleaning even if things are not dirty. Regular cleaning prevents things from getting too dirty that will would be difficult to make it clean. 4. Seiketsu(Standardize)STANDARDS a. Maintaining the workplace clean in high standard housekeeping. b. Allows for control and consistency. c. Housekeeping duties are part or regular work routine d. Throughness is a requirement of EXCELLENCE. 5. Shiketsu(Self-discipline) SUSTANING DISCIPLINE a. Doing things spontaneously without having to be told. b. Teach by doing c. It is a good discipline to leave the workplace cleaner than when it is found. 46 ❖ AFTER EACH CLIENT….. 1. Drain all water and remove all debris from the foot spa. 2. Clean surfaces and walls of the foot spa with soap or detergent and rinse with clean, clear water. 3. Disinfect with bleach -registered high level disinfectant with demonstrated tuberculocidal activity. Use according to manufacturer's instructions. ❖ AFTER EACH DAY…… 1.After cleaning with soap (enzymatic or surfactant are best) or detergent, fill the foot spa with a solution of high level disinfectant mixed with water. Follow manufacturer’s instructions. 2. Turn on foot spa and circulate the solution for at least 10 minutes. 3. Drain and flush the system. 4.Wipe dry with a clean towel. Enrichment:” Short Skit” Direction: Using the previous lecturette from lesson 1-6. Make a short skit. Group yourself into five group. Each group will assign leader to lead the group. The score card below will be used to assess your performance. 1. Mastery-25% 2. Stage Presentation- 15% 3. Message-30% 4. Costume-20% 5. Time-10% 47 Post Test Direction: Encircle the letter of the correct answer. 1. Cosmetics used in foot spa which is used to exfoliate dead skin which contains a hundreds of abrasive particles. a.foot soak b. foot lotion c. foot scrub d. all of the above 2. Cosmetic used in foot spa which is used to moisturize the skin before massaging. a.foot soak b. foot lotion c. foot scrub d. all of the above 3. Implement use in foot spa which is used to scrape callous a.foot file b. metal scraper c. pumice stone d. a & b 4. Implement use in foot spa which is used to smoothen the sole of the feet. a.foot file b. metal scraper c. pumice stone d. a & c 5. A treatment given to the worn out feet. a.hand spa b. foot spa c. facial spa d d.body spa 6. The purpose of applying henna. a.It whitens the skin b. it exfoliates dead skin c.It moisturizes the skin d.All of the above 7. It can be a substitute to henna powder for skin whitening a.mud b.clay c. soil d. sand 48 8. How many minutes the foot will be soaked. a.10-15 mins. b. 20-25 mins. c. 30-35 mins. d.40 mins. 9. Material used to dry the feet a.towel b. handkerchief c. foot rag d. all of the above 10. Type of nail which characterizes healthy pink color, feel smooth to touch, no flakes, split or ridges. a.Normal/healthy nail b.Dry nail c.Brittle nail d.Ageing/mature nail 11. Type of nail which characterizes peeling, flaking, splitting, lack luster/shine. a.normal nail b. dry nail c. brittle nail d. mature nail 12. Type of nail which characterizes inflexible-very hard, shatter easily, vertical ridges, split very low, usually below the flesh line. a.normal nail b. dry nail c. brittle nail d. mature nail 13. It remains the single effective defense against the spread of infection. a.Cleanliness b.applying alcohol c.Hand washing d. all of the above 14. What will you do after each client? a.Take a rest b.Take a bath c.Follow the requirement steps after each client d.All of the above 15. What will you do after each day? a.close the parlor b.count the cash c.follow the required step at the end of each day d. all of the above 49 16. A type of foot massage technique that involves lifting and squeezing muscle and to stimulate. a.Stroking b. Petrissage c. Slapping d. hacking 17. It is possible to use indigenous alternatives I foot spa in the absence of commercial ones? a.Yes b. No c. Maybe 18. The last step in foot spa treatment a.Apply henna b.Apply paraffin wax c.Apply lotion d. a & b 19. A good advice for people with mature nails? a. avoid menopause b. avoids arthritis c. applies lotion daily d. all of the above 20. In post foot spa, it is necessary to: a. let the client rest b.bill the client c. close the salon d. sanitizes foot spa implement 50 KEY ANSWERS Pre-test/Post Test 1. c 9. a 11.c 12.c 13.c 14.c 15.b 16.a 17.c 18.c 19.c 10. b 20.d 2. b 3. b 4. a 5. b 6. a 7. a 8. a Lesson 1: Process Order Chart 1.Trimming 2.Foot Soak 3.Exfoliation 4.Moisturizing & Massaging Lesson 2: Match my Types & My Characteristics 2.1 Foot & Nail Analysis Nail Types Characteristics Normal/healthy Nail Healthy pink color Dry Nail Peeling,flaking,splitting Brittle Nail Inflexible-very hard Weak/damage Nail Papery thin and well bend easily Aging/mature nail Combination of dry & brittle nail 51 2.2 .Client Relation: Essay 1. Give to the client your total attention 2. Remain professional at all times 3. Always give first-class service 4. Be passionate about what you do and have fun 5. Foster open communication 6. Think of a client as a person,not a paycheck 7. Maintain trust & honesty Lesson 3:My Substitute Commercial Indigenous/Substitute Foot Scrub Mud/oatmeal Foot File Indian sarsaparilla leaves Foot Soak Vinegar & water,shampoo Metal Scraper River stone/pumice stone Foot Lotion Coconut oil 52 References Almond, E. (Sep 19, 1994). Manicure, Pedicure and Advanced Nail Techniques. Cengage Learning EMEA. p. 116. Chandler,H.(2013). Client Safety pdf Del Rosario,M.(2012).Use, Maintenance, and Storage of Tools,Equipments. Retrieved from http://www.ehow 17-63-8 Eugenio,B.,DeGuzman,Olubalang,L,LMT (1975). Handbook on Spa and Massage Lugwig,T.(2002).Foot Spa (Computer Software).New York:Worth Magsino, R.(2014).Proper Storage of Tools and Equipment. Retrieved August 22, 2011 PDF.48-6 Parcon,J.T. (2014).Manicuring and pedicuring. Retrieved July 2014 from http://www.ehow.com/how_4453569_manicuring-pedicuring .html Smith,S. (2010). 8 Maintenance & Storage of Equipment & Tools. Retrieved Jan.16,2015 from PDF Quintana, K. (2011).Published July 2014:Perform Basic Preventive & Corrective Maintenance. Tracking Number: 198-08-19 53