NETA PowerPoint® Slides
to accompany
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Chapter 1
Organizational Behaviour
and Opportunities
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What is Organizational Behaviour (OB)?
Structural
dimensions
• Jobs
• The design of work
• Organizational structure
Group .
processes
• Interpersonal
• Interactional
Individual
behaviour
• Psychosocial
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What is Organizational Behaviour (OB)?
Economics
Anthropology
Sociology
Psychology
Management
OB
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Medicine
3
Behaviour in Times of Change
Organizational behaviour can help people:
• have a positive attitude,
• ask questions,
• listen to the answers, and
• be committed to success.
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4
Organizational Context
Organizations are open systems.
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Formal & Informal Elements of Organizations
Formal elements
Informal elements
(Overt)
(Covert)
Job descriptions
Attitudes
Products
Culture
Goals
Norms
Policies
Morale
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Public
sector
Private
sector
Voluntary
(Government)
(Business)
(Not-for-profit)
Police
Manufacturing
Charities
Roads
Service
volunteers
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Sector
7
Change Creates Opportunities for OB
Globalization
The Drive for Total
Quality Improvements
Total Quality and
Employee Behaviour
Managing
Organizational
Behaviour
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Learning about OB is an Active Process
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Design Thinking
• Allows managers to imagine new possibilities by suggesting
something that could be and then exploring how to make it
reality.
• When faced with a problem—”design thinkers” will accept
the mystery of the problem, take on the abstract challenge,
and design a new solution rather than rely on past
approaches and tools.
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What You Need to Learn from Chapter 1
1. The definition of organizational behaviour
2. Four action steps for responding positively in times of
change
3. The important system components of an organization
4. The formal and informal elements of an organization
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What You Need to Learn from Chapter 1
5. The diversity of organizations in the economy
6. The opportunities that change creates for organizational
behaviour
7. The value of objective knowledge and skill development in
the study of organizational behaviour
8. The process of organizational design thinking
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