ACL TOP 300CTS Service Manual
P/N 00027404900 • Rev 00 • April, 2012
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IL, ACL TOP, ACL TOP 300, ACL TOP CTS are a trademark of Instrumentation Laboratory. © Instrumentation Laboratory, 2011.
This publication and any and all materials (including software) concerning the products of IL Coagulation
Systems are of proprietary nature and are communicated on a strictly confidential basis; they may not be
reproduced, recorded, stored in a retrieval system, transmitted or disclosed in any way and by any means
whatsoever, whether electronic, mechanical through photocopying or otherwise, without IL’s prior written
consent.
Information contained herein is believed to be accurate. In any event, no responsibility, whether express or
implied, is assumed by IL for or in connection with the use thereof, or for infringement of any third party
rights which might arise therefrom, or from any representation or omissions contained therein. Information
is subject to change and/or update without notice.
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Contents
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Table of Contents
Service Rep Feedback
Message For Service Reps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SR - 1
Safety and Compliance
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 1
Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 3
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 3
Spatial Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 4
Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 4
Reagent Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 5
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 5
Document Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 6
Label Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 7
Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 9
AM Safety Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&C - 11
Chapter 1 – Instrument Overview
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 1
Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 3
Instrument Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 3
Operating Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 25
Chapter 2 – Pre-Installation and Installation
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 3
Pre-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 3
Installing the Instrument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 7
Software Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 16
Installation Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 20
Start Up Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 22
Chapter 3 – Troubleshooting
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 3
System Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 5
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 10
Chapter 4 – Enclosure and Chassis
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 3
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 7
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 7
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Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 8
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 9
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 10
Chapter 5 – Processors and Software
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 5
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 6
Theory of Operation/Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 7
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 10
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 13
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 18
LIS Specifications (ASTM E 1381-95 Protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 22
Chapter 6 – Power Management
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 3
Interconnect Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 4
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 5
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 12
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 14
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 17
Chapter 7 – Fluid Movement
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 3
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 4
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 5
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 26
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 37
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 43
Chapter 8 – Robotic XYZ Arm
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 5
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 6
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 7
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 30
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 37
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 50
Chapter 9 – CTS Piercer
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 3
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Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 4
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 5
CTS Piercer Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 6
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 16
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 24
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 29
Chapter 10 – Cuvette Handling System
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 4
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 5
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 6
Adjustments and Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 20
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 26
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 36
Chapter 11 – Reaction Detection
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 - 3
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 - 4
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 - 5
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 - 10
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 - 33
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 - 39
Chapter 12 – Rack Handling
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 3
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 4
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 5
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 18
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 20
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 22
Chapter 13 – Thermal Control
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 - 3
Interconnect Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 - 4
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 - 5
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 - 13
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 - 31
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 - 33
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Chapter 14 – Waste Management System
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 - 3
Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 - 4
Interconnect Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 - 5
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 - 6
Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 - 8
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 - 9
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 - 10
Chapter 15 – Preventive Maintenance
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 - 3
Preventive Maintenance Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 - 4
Chapter 16 – Schematics
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 - 1
Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 - 3
Schematic Drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 - 4
Chapter 17 – Assembly Drawings and Part Numbers
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 - 1
Saleable Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 - 3
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IX - 1
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Contents
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Contents
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Service Rep Feedback
SR - 1
Service Rep Feedback
Message For Service Reps
This edition of the service manual is not yet complete. For the next several months, service reps will have
the opportunity to contribute to the final edition of this manual by sending feedback by email to
ACLTOP300ServiceManual@ilww.com. This address forwards your email to the people who are responsible for maintaining this manual.
Please take advantage of this opportunity to help us improve this manual.
Feedback Links
A Feedback link appears in the header of every page of this edition of the service manual. Select the link
and follow the instructions in the email message that opens.
Window XP Laptop Running Lotus Notes
If your laptop is running Windows XP and your email program is Lotus Notes, the Feedback link may open
the Outlook install wizard. If this happens, exit the install wizard. Use Lotus Notes to send your service manual feedback to ACLTOP300ServiceManual@ilww.com.
NOTE: If you can change your default email program to Lotus Notes, the Feedback link will work properly. However, in most cases the Windows XP operating system does not allow you to change the
default email program to Lotus Notes or to any other non-Windows email program.
Window 7 Laptop
If your laptop is running Windows 7 and your email program is Lotus Notes, the Feedback link should open
a new email message in Lotus Notes with the recipient and subject fields auto-filled, and some instructions
in the body of the email. If instead the Outlook install wizard opens, exit the install wizard and perform the
following procedure to set Lotus Notes as your default email program:
1. Open Control Panel > Default Programs > Set your default programs.
2. In the Set your default programs window, select Lotus Notes Email in the Programs list.
3. Select Set this program as default. as shown in Figure A-1 on page 1-2.
4. Select OK.
ACL-TOP 300CTS Service Manual
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Figure A-1 Setting Lotus Notes as Default Email Program in the Windows 7 OS
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Safety and Compliance
Chapter Contents
Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Spatial Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Reagent Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Document Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Label Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
AM Safety Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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Site Requirements
Only IL personnel or other person(s) duly authorized by IL must install the ACL TOP.
CAUTION: The ACL TOP 300 weighs over 90kg (200 lbs). Use care when
lifting and moving the instrument.
Limited Warranty
Instrumentation Laboratory is responsible for the safety and electrical performance of this equipment when
all of the following conditions are met:
•
Persons authorized by IL carry out assembly operations, extensions, adjustments, modifications or
repairs.
•
The electrical installation of the room complies with the local, state, or national requirements (including power supply circuit with independent grounding).
•
The equipment is used in accordance with these instructions for use.
•
IL brand products are used. Non-IL brands are not covered.
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Spatial Requirements
The maximum external dimensions for the ACL TOP 300 are:
Analytical Module
Height
73 cm / 29 inches
Width
81 cm / 32inches
Depth
84 cm / 33 inches
Weight (approx.)
91 kg / 200 Lbs
Control Module/Monitor
Height
36 cm / 14 inches
Width
43 cm / 17 inches
Depth
9 cm / 3.5inches
Weight (approx.)
6.8 kg / 15lbs
The instrument must be positioned so that a waste tube can be connected to the right side of the unit without
any kinks or bends that could lead to an obstruction.
The instrument must be positioned so that there is at least 15.2 cm (6 inches) clearance on all sides, back
and top for proper air circulation.
Environmental Conditions
The instrument functions correctly in an ambient temperature of 15°C to 32°C (59°F to 89°F) with a relative
humidity of 5% to 85% (non-condensing).
In accordance with the IEC regulations, no instrument failures will occur in the presence of short-term ambient temperatures as low as 5°C or as high as 40°C.
Storage conditions for all models and start up kits is 15-25°C and up to 85% humidity (non-condensing).
The instrument has been tested per Mil Spec to 2000 meters and functioned per the specification. The ACL
TOP should not be used at an altitude greater than 2000 meters.
The audible noise emission passes the safety requirements for electrical and laboratory equipment,
EN61010.1.
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Reagent Specifications
Reagent specifications for the ACL TOP are published separately and distributed in the reagent packaging.
Non-IL Reagents
The use of non-IL brand reagents or supplies for testing may cause a clinically significant degradation of
performance and results. IL does not assume any obligation or warranty engagement concerning precision
and/or accuracy of the measurements nor for any damage to the instrument directly or indirectly resulting
from the use of reagent, consumables and/or expendable supplies other than those produced by IL.
Limitations
Instrumentation Laboratory, Co. (IL) is responsible for the safety and electrical performance of this equipment if and only if:
•
Assembly operations, extensions, adjustments, modifications or repairs are carried out by persons
authorized by IL.
•
The electrical installation of the room complies with the local, state or national requirements (including a power supply circuit with independent grounding).
•
The equipment is used in accordance with these instructions for use.
IL does not assume any obligation or warranty engagement concerning precision and/or accuracy of the
measurements or for any damage to the instrument directly or indirectly resulting from the use of reagents
and/or consumables other than those produced by IL.
THIS WARRANTY IS GIVEN EXPRESSLY AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED. PURCHASER AGREES THAT THERE IS NO WARRANTY OR MERCHANTABILITY AND
THAT THERE ARE NO OTHER REMEDIES OR WARRANTIES, EXPRESSED OR IMPLIED, WHICH
EXTEND BEYOND THE CONTENTS OF THIS AGREEMENT.
No agent or employee of IL is authorized to extend any other warranty or to assume for IL any liability except
as above set forth.
Disclaimer Regarding User-Defined Tests
A user with the appropriate security level can create new tests or copy an existing test. All responsibility for
parameter development and validation of new or copied tests belongs to the user alone.
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Document Symbols
Only trained operators following the procedures described in this manual should use the ACL TOP. IL
declines any responsibility otherwise.
Good laboratory practices dictate that biohazard precautions are taken while operating the ACL TOP and
when handling patient samples, controls, calibrators, or similar materials.
Throughout this manual, you should pay particular attention to paragraphs marked WARNING, CAUTION,
NOTE, and BIOHAZARD. These paragraphs are labeled with the following symbols and contain important
information:
WARNING Warning statements provide information about electrical hazards.
CAUTION Caution statements provide information about personal injury hazards and product damage hazards.
NOTE Note statements contain important user information.
BIOHAZARD Biohazard statements alert you to potentially biohazardous conditions.
WARNING Use extreme caution. (CTS Probe is moving) – Can
cause potential cutting or piercing injury.
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Label Symbols
The following symbols appear on the labels of ACL TOP components.
Symbol
Description
CE Mark
Temperature Limitation
Use by
Manufacturer
Batch Code
Biological Risk
Attention: See Instructions for Use
Caution: Risk of Electric Shock
Note: Important User Information
Attention: Consult Documents
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Catalog Number
Serial Number
In Vitro Diagnostic Device
Authorized Representative
Contents sufficient for <n> tests
Protective Conductor Terminal - Earth
Earth Ground
Off (supply)
On (supply)
Bar Code Reader Hazard
Stop Action – Instrument stops all moving parts
immediately
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Warning: Personal Injury
Certification
CE Certification
The CE label on the back of the instrument indicates that the ACL TOP conforms to the European Directives
as stated in IL’s Declaration of Conformity,
EU Directive
IVD - 98/79/EC (27/10/1998) – Annex I and III
Applicable Standards
•
EN 61326-1: 1998 (Class A)
•
EN 61010-2-04
CSA Certification
The CSA label on the back of the instrument indicates that the Canadian Standards Association (CSA) has
certified the ACL TOP to the applicable standards.
Applicable Standards
•
CAN/CSA C22.2 No. 1010.1-92
•
UL Std. No. 61010-1, 2nd Edition
LOPD (Data Protection Organic Law)
Directive 95/46/CE of the European Parliament and the Council Directive of October 24th, 1995.
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European regulation on data protection, concerning:
§ Luxembourg
§ Ireland
§ Greece
§ United Kingdom
§ Belgium
§ Portugal
§ Austria
§ Germany
§ Italy
§ Denmark
§ France
§ Netherlands
§ Sweden
§ Finland
§ Spain
European parliament and council directives and regulations on data protection
Spanish Constitution of 1978
Organic Law 15 of December 13th, 1999, on Personal Data Protection (LOPD)
Royal Decree 994/1999 on Security Measures. Royal Decree 1332/1994
Regulation of the Computerized Processing of Personal Data
Spanish Data Protection Agency instructions
Other Certification:
The ACL TOP meets CEI/IEC 61010-2-04, 2001 Mod, Second Edition, for the following:
•
External Surface Temperature
•
Flame Resistance
•
Fluid Resistance
•
Internal Air Flow and Temperature
•
Audible Noise
•
Product Labeling
The ACL TOP shipping package, US or overseas, complies with the International Safe Transit Packaging
Testing Procedure ISTA 1B (June, 1999) and ASTM 999.
CAUTION: Only authorized service personnel should perform field service
on the instrument. The instrument contains potentially hazardous
electrical voltages and many mechanical parts.
CAUTION: The ACL TOP contains moving parts, and hazardous
chemicals, which can cause injury if handled improperly. Only authorized
service personnel should perform service on the ACL TOP.
CAUTION: Do not bypass safety switches. The moving CTS Pierce Probe
can cause serious personal injury.
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AM Safety Cover
The ACL TOP locking sample/reagent access cover is designed to provide increased operating safety. The
sample/reagent cover must remain closed during system operation.
The cover enhances operator safety and reduces the effect of the external environment on the instrument
when operating at environmental extremes, and minimizes evaporation from samples and reagents. The
cover helps maintain temperature control and reduces the effect of stray light on sample data acquisition.
The sample/reagent access cover is secured by magnetic latches. The instrument is able to detect whether
the access cover is open or closed. If it detects that the access cover is open, an emergency stop is automatically performed. The instrument does not operate with the access cover open.
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Chapter 1 Instrument Overview
1-1
Chapter 1
Instrument Overview
Chapter Contents
1-1 Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1-2 Instrument Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Control Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Analytical Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Instrument Safety Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
AM Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Emergency Stop Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Controlled Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cuvette Loading Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cuvette Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cuvette Shuttle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Bar Code Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2D Bar Code Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Sample Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Sample Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Closed Tube Sampling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Diluent Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Reagent Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Reagent (Heated) Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Probe Syringes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Incubator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Optical Reading Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Fluids – Rinse and Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Fluid Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Waste Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cuvette Waste Container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
1-3 Operating Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Coagulometric (Turbidimetric) Measurements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chromogenic (Absorbance) Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Immunological Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
25
25
26
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Chapter 1 Instrument Overview
1-3
1-1 Intended Use
The ACL TOP 300 is a bench top, fully automated, random access analyzer designed for in vitro diagnostic
clinical use in the hemostasis laboratory, for coagulation and fibrinolysis testing in the assessment of thrombosis and hemostasis.
The system provides results for both direct hemostasis measurements and calculated parameters.
The ACL TOP 300 analyzer performs the following types of tests:
•
Coagulometric (Turbidimetric) tests
•
Chromogenic (Absorbance) tests
•
Immunological tests
1-2 Instrument Description
The ACL TOP 300 analyzer is composed of the following modules:
•
Control Module (CM) - User interface and operation control.
•
Analytical Module (AM) - Primarily sample and reagent handling hardware.
Control Module
The CM consists of a personal computer running Windows software, keyboard, touch screen display monitor, mouse, and communications interfaces to the AM and external devices and systems. The CM provides
the following major functionality associated with the user interface (UI):
•
Data management
•
Data reduction
•
LIS (Laboratory Information System) communications
•
Sample identification
•
Test materials management
•
Fluid management
•
Reporting
•
Test tracking
•
QC management
•
Monitoring.
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Analytical Module
The AM processes reagents and auxiliary materials. It can perform coagulometric (turbidimetric), chromogenic (absorbance), and immunological measurements.
The AM consists of the following sample and reagent handling hardware:
•
AM computer
•
Cuvette handling
•
Sample area
•
Reagent/Diluent area
•
Bulk fluids (clean and rinse)
•
Waste handling
•
Sample handling
•
Reagent handling
•
Reaction and detection
•
Interconnect and power supply
•
Cover with safety locks
•
Structural chassis
•
Cuvette waste container
Figure 1-1 ACL TOP 300 Instrument
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Chapter 1 Instrument Overview
1-5
Instrument Safety Cover
The AM operates only when the access cover is closed. An emergency stop occurs when the access cover
is opened during operation.
The access cover performs the following functions:
•
Protects the operator against accidental exposure to samples and reagents during operation.
•
Reduces the effect of the external environment on the instrument when operating at environmental
extremes.
•
Minimizes evaporation from samples and reagents.
•
Helps maintain temperature control.
•
Reduces the effect of stray light on sample data acquisition.
Figure 1-2 Analytical Module with Open Safety Covers
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AM Power Connector
The AM power switch is located on the right rear side of the analytical module, adjacent to the power cord
connection. This switch is for the main power supply and controls all power to the AM.
CAUTION: Power OFF the instrument and disconnect the power cord
before performing any service operations on the instrument.
During normal operation, the ACL TOP instrument is powered ON continuously. The following information
applies to the AM power connector:
•
The power supply carries UL/CSA approvals.
•
The maximum power requirement for the AM does not exceed 1100 watts.
•
Both the AM and CM power supplies incorporate a power factor correction to prevent harmonic distortion in the power line, complying with EMC/EMI Standard EN61326.1.
•
The AM incorporates a standard AC input IEC 1010.1-92 connector.
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Chapter 1 Instrument Overview
1-7
Emergency Stop Button
The red Emergency Stop button is located on the front left side of the AM, shown in Figure 1-3. Pressing
this button while the instrument is operational causes an immediate cessation of all movements. Tests that
were in progress must be restarted.
See also "Controlled Stop" on page 1-7.
Figure 1-3 Emergency Stop Button
Controlled Stop
A controlled stop prevents the ACL TOP 300 from processing new samples. After finishing all in-process
tests, the instrument returns the Analytical Module to the READY state. Samples that have not begun testing
when the controlled stop initiates return to the PLACED state.
A controlled stop can be initiated by the operator or the instrument. These two operations are the same.
To perform an controlled stop:
1. Select Instrument > Controlled Stop in the ACL TOP menu bar.
2. Select OK in the confirmation dialog box.
3. <Optional> To cancel the controlled stop, select Cancel or close the confirmation dialog box without
selecting OK.
See the ACL TOP Operator’s Manual (online help) for more information on controlled stops.
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Cuvette Loading Area
The cuvette loading area shown in Figure 1-4 is located on the left side of the AM. A conveyor belt moves
cuvette strips to the cuvette shuttle, which in turn places them in position for sample handling.
Figure 1-4 Cuvette Loader Area
Cuvette Loader
The cuvette loader can hold up to 20 clips of 10 cuvette strips each, for a maximum of 200 cuvette strips
(800 cuvette cells). The following sequence applies:
•
The conveyor belt transports cuvette clips to the front of the loading area.
•
Electrical sensors detect when the supply of cuvette clips is low,. The instrument alerts the operator.
•
The indexer pushes the cuvette clip to the right, positioning it so the cuvette shuttle can pick up one
strip (four cuvette cells).
•
As the cuvette strips are used, new cuvette clips are brought forward and positioned for pickup.
Additional cuvette strips can be added in the loading area while the analyzer is running.
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Chapter 1 Instrument Overview
1-9
Cuvette Shuttle
The cuvette shuttle shown in Figure 1-5 picks up a single cuvette strip from the cuvette clip and transports
it from one position (or slot) to another.
Figure 1-5 Cuvette Strip being picked up by Cuvette Shuttle
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Bar Code Reader
The bar code reader shown in Figure 1-6 moves to each track position to allow the operator to insert sample, diluent and reagent racks. Bar coded information on sample tubes, diluent bottles and reagent bottles
is scanned into the instrument as racks are inserted.
Move the bar code reader to a specific various track by pressing the respective track button on the front of
the AM, or by selecting the respective virtual track button on the Reagent area screen on the Control Module. Insert a rack when the bar code reader stops in front of the respective track position. The track guides
the rack into the proper position.
After the bar code reader has been at a track position for 30 seconds, it moves back to its home position.
CAUTION: A flashing red LED on the front of the bar code reader indicates
that the bar code reader is about to move. When the red LED is flashing: 1)
Keep the bar code reader path clear of obstacles; 2) Keep hands away;
and 3) Do not attempt to load racks.
NOTE: In the event of a Bar Code Reader Blocked error, wait 30 seconds until the bar code reader
returns to its home position. Do not manually move the bar code reader.
Figure 1-6 Bar Code Reader
LED turns ON when the
ON when the Bar Code Reader
is in use.
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Chapter 1 Instrument Overview
1 - 11
2D Bar Code Reader
The hand-held 2D bar code reader shown in Figure 1-7 is external to the ACL TOP instrument. Bi-dimensional 2D bar codes are included on the boxes of products with value assignments such as PT, calibrators
and controls. Use the 2D bar code reader to scan these bar codes and import lot specific information and
assigned values into the system in a single operation. The following types of lot information can be updated
in this manner:
•
ISI values for reagents
•
Assigned values for calibrators
•
Assigned values for QC controls
Figure 1-7 2D Bar Code Reader
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Sample Module
The sample module, or sample area shown in Figure 1-8 is located on the left side of the instrument. This
is where patient samples are placed onto the Analytical Module. Tubes (or cups) containing sample material
are placed on racks as shown in Figure 1-9 on page 1-13. The racks are then inserted through the bar code
reader.
The sample area is at ambient temperature and can hold 1-4 racks, each rack capable of holding 10 samples.
When a rack is in use (during aspiration of sample material) it is locked, and an amber LED displays for the
track position on the front of the instrument. When the rack is no longer in use, the LED changes to green
and the rack is released.
Sample racks can hold capped and uncapped sample tubes, as well as open sample cups. CTS sample
racks are designed to hold only capped sample tubes. Non-CTS racks hold only open sample tubes and
sample cups.
CAUTION: Sample cups must be Instrumentation Laboratory 2.0 mL
sample cups. Using non-IL sample cups may lead to improper sampling
and incorrect results.
The wash station for the sample probe is located behind the sample area.
Figure 1-8 Sample Probe in Sample Area
Sample Probe
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Figure 1-9 Sample Rack
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Sample Probe
The arm contains the sample probe (and syringe) used for aspirating and dispensing samples. The arm also
houses the reagent probe and syringe. See Figure 1-10.
Figure 1-10 Sample/Reagent Arm with CTS Sample Probe
CTS/Sample Probe
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Closed Tube Sampling
The sample probe shown in Figure 1-10 on page 1-14 contains: 1) A piercer; and 2) A sample probe
located within the piercer. The sample piercer/probe has a foot used to hold the sample tube in place while
the piercer cuts through the closed-tube cap. After the piercer cuts through the cap, it remains in the cap
while the probe moves down into the tube to aspirate material. See Figure 1-11.
Figure 1-11 CTS Cap Piercing
1
2
CAUTION: The force of cap piercing can cause glass sample tubes to
break. To avoid breakage use plastic tubes where possible.
Following aspiration, the arm moves the sample probe to the wash station and performs a deep wash. Pressurized air is released through the piercer/probe to blow out any material that might remain following a wash
or rinse.
Special CTS racks are used for cap piercing. These racks have a blue collar on the handle and are labelled
CTS on the front of the rack, shown in Figure 1-12.
Figure 1-12 CTS Rack
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CTS mode is enabled and disabled on the Global Definitions screen of the ACL TOP application. When CTS
mode is enabled, the instrument accepts both CTS racks and open tube racks. Only closed tubes can be
used on CTS racks. Uncapped sample tubes and sample cups must be placed on open tube racks.
When CTS mode is disabled, the instrument does not accept CTS racks. If a CTS rack is mistakenly
inserted, an error message displays: CTS rack rejected. In disabled mode, the instrument accepts only
uncapped tubes and sample cups on open tube racks.
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Diluent Area
The Diluent area shown in Figure 1-13 includes the rightmost track (D1) in the Reagent area. Both the Sample and Reagent probes can access track D1. Racks in track D1 can hold the following materials:
•
Calibration plasma
•
NPP plasma
•
QC material
•
Sample diluent
•
Reagent material
•
Clean materials in original bottles placed on the diluent racks
See Figure 1-14.
When a rack is in use (aspirating material) it is locked, and an amber LED displays for the track position.
When the rack is no longer in use, the LED changes to green and the rack is released.
Figure 1-13 Diluent Area with Sample Probe
Figure 1-14 Diluent Rack
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Reagent Module
The Reagent module or area (Figure 1-15) is located to the right of the Sample area. It consists of 3 tracks
that can accommodate racks holding up to 18 reagents in original bottles (six bottles per rack). See Figure
1-16. Reagent racks are inserted into reagent tracks through the bar code reader.
The Reagent area is cooled to 15oC ± 3oC. Positions 1 and 2 (the rearmost positions) of tracks R1 and R2
are enabled for magnetic stir bars.
NOTE: When moving the arm manually, lift the probes to their highest position so they will not be damaged during the move. When moving the arm, grasp it from the back, as near the back wall as possible.
Grasping the arm from the front can result in pushing it out of alignment. A misaligned arm prevents
accurate coordinates adjustment. Other errors such as limit errors may also occur.
The wash station for the reagent probe is located behind the Reagent area.
Figure 1-15 Reagent Area
Figure 1-16 Reagent Rack
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Reagent (Heated) Probe
The reagent probe (also referred to as the heated probe) is shown in Figure 1-17. It is the vertical part of
the sample/reagent arm that contacts the liquid material. The arm also contains the syringe used for aspirating and dispensing reagents.
The sample/reagent arm can access positions 1-18 in the Reagent area. The wash station for the reagent
probe is located behind the Reagent area.
The probe contains a sensor that recognizes the presence of liquid, and stops at the optimized liquid level.
The reagent probe is preheated, and heats pipetted liquids to 37°C ± 1°C. A Teflon tube connects the probe
to a syringe capable of delivering 4 to 250 µL of liquid material. The sample probe is not heated.
If a probe appears to be damaged, bent, shows visible corrosion, or if frequent liquid level detection failures
are detected, the probe may need to be replaced. Whenever a probe is replaced the arm coordinates must
be recalibrated.
Figure 1-17 Reagent Probe and Syringe
Syringe
Reagent Probe
Probe Syringes
There are two syringe pumps in the AM. Each probe has its own syringe pump to enable the separate movement of rinse and clean fluids, as well as sample and reagent materials through the probe. The syringe has
a plastic tip which should be replaced annually. The knob at the bottom of the syringe is used to change the
tip.
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Incubator
A single four-slot incubator (Figure 1-18) is located behind the reagent rack area mounted on the ORU cradle.
The incubator can hold up to 4 cuvette strips (16 cells) for the sample or reagent incubation phase. The temperature for the incubator is maintained at 37.0°± 0.5°C.
Sample, diluent, and reagent materials are dispensed in the incubator.
Figure 1-18 Sample Probe and Incubator Slots
Incubator
Slots
Sample Probe
Optical Reading Unit
There are two optical reading units (ORUs), each with four reading stations, located to the right of the incubator where reagents are dispensed into the cuvette cells to start a test reaction. Reaction readings are
taken using the following wavelengths:
•
671 nm - Coagulometric measurements
•
405 nm - Chromogenic measurements
•
671 or 405 nm - Immunologic measurements
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System Fluids – Rinse and Clean
The rinse fluid system and the clean fluid system remove contaminants from the instrument, reducing the
risk of carryover affecting test results. Figure 1-19 shows the rinse and clean elements.
The rinse and clean fluids clean the internal surfaces of the probe and the related tubing, as well as the
external surface of each probe tip, removing contaminants that may have contacted the probe during fluid
aspiration.
Rinse Fluid
The rinse fluid is used to rinse the probes after the aspiration and dispensation of a test fluid. Typically, the
probe is rinsed after each syringe pump cycle. However, in instances where a common reagent is dispensed
into consecutive cells, the rinse pump may not operate until after the final dispense. The amount of rinse
fluid used is not test-dependent.
The Rinse Fluid System is composed of the following elements:
•
System rinse fluid bottle
•
Rinse fluid tubing
•
Three rinse pumps
•
Rinse pump tubing
•
Rinse/Clean stations in the Sample and Reagent areas
•
Waste fluid
Each probe is connected to a dedicated rinse pump, and has a dedicated rinse/clean station at which it is
positioned during the operation of the rinse cycle. The probe is positioned above the rinse cup, and rinse is
dispensed through the probe into the rinse cup. Rinse fluid dispensed from the probe enters the rinse cup,
displacing any rinse that may be in the rinse cup. Excess fluid overflows from the rinse cup and drains into
the accumulator through an opening in the bottom of the rinse/clean station. The sample probe uses the third
rinse pump for the deep wash, which rinses the external surfaces of the piercer/sample probe.
Rinse fluid is loaded onto the instrument in a 4L rinse bottle. A rinse fluid sensor located on the front of the
AM monitors the level of rinse fluid, and displays a red error light when the level drops below 600 mL. If the
rinse fluid sensor changes to red during the busy state, the instrument performs a controlled stop (the instrument stops after it finishes running the active tests). The remaining tests do not run until the operator
replaces the rinse and presses the Start button.
CAUTION: Do not replace the rinse fluid during a Busy or Controlled Stop
state.
•
When replacing the rinse fluid, move the computer, monitor and keyboard out of the way to prevent
rinse from spilling and on them.
•
The 4 liter rinse bottle is not designed to refill during instrument operation. IL recommends periodic
changing of the rinse bottle to prevent accumulation of particulates and other contaminants.
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•
Do not top off. Refilling (topping off) the 4 liter rinse bottle during instrument operation may cause
air bubbles to appear in the tubing. This can happen if the bottle is nearly empty, or when the end of
the tubing is raised above the liquid level. Bubbles created in the rinse fluid can enter the rinse tubing and cause improper rinsing of the probes. Take extra care that manipulation of the contents of
the rinse bottle does not create bubbles.
•
Wait for the rinse sensor to turn red before replacing the bottle. This ensures the system will perform
an auto prime operation when the new bottle of rinse is detected and the sensor turns OFF.
Clean Fluid
The Clean Fluid System is composed of the following elements:
•
System clean fluid bottle
•
Clean fluid tubing
•
Two clean pumps
•
Clean cup tubing
•
Rinse/Clean stations
•
Fluid waste.
A pump transports clean fluid from the clean fluid bottle to the clean station. Each rinse/clean station contains a clean cup that serves as a reservoir for the clean fluid. The clean cups are filled from the bottom.
The probe enters the clean fluid and aspirates fluid from the clean cup while the clean pump is operating.
Clean fluid is pumped into the clean cup. The volume of clean fluid pumped into the clean cup is sufficient
to: 1) Fill the clean cup; and 2) Flush any contaminants from the clean cup. Excess fluid overflows from the
clean cup and drains into the accumulator through an opening in the bottom of the rinse/clean station.
During normal operation, the instrument performs a cleaning cycle at specific times to clean the probes. The
clean system operation cleans the probe more thoroughly than the rinse system. The probe aspirates clean
fluid from the clean cup in the rinse/clean station (or from a bottle of clean material placed on a rack) and
dispenses the clean fluid into the rinse/clean station.
A clean fluid sensor located on the front of the AM monitors the level of clean fluid, and displays a red error
light when the level drops to 25 mL. If the clean fluid sensor turns red during the Busy state, the instrument
performs a controlled stop (the instrument stops after it finishes running the active tests). When replacing
the clean fluid bottle: 1) Wait until the system comes to a complete stop; 2) Replace the clean fluid bottle
with a new one; 3) Then restart testing.
CAUTION: Do not replace the clean fluid while the instrument is in a Busy
or Controlled Stop state. When replacing the clean fluid, move the
computer, monitor and keyboard out of the way to prevent clean fluid from
spilling on them.
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Figure 1-19 Rinse and Clean Bottles
Rinse
Fluid
Clean
Fluid
System Fluid Waste
The fluid waste from the internal waste reservoir located under the clean and rinse station in the Sample and
Reagent areas is drained by gravity. A sensor in the reservoir detects when the accumulator is full. When
the accumulator full sensor LED turns on (indicating that liquid is not draining from the accumulator), the
system performs an emergency stop.
Waste Container
The 10-liter waste container holds the fluid waste that drains from the accumulator. This waste container
does not have a sensor. The fluid waste level in the waste container must be visually monitored by the operator.
BIOHAZARD: System fluid waste is biohazardous. Use precautions when
changing or emptying the fluid waste bottle. Refer to local and state
regulations for disposal of potentially hazardous materials.
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Cuvette Waste Container
The cuvette waste container shown in Figure 1-20 is located on the lower right side of the instrument. The
cuvette waste module includes a waste shelf/ramp and the cuvette waste container. The cuvette waste container does not have a sensor. The cuvette waste level must be visually monitored by the operator.
BIOHAZARD: Cuvette waste is biohazardous. Use precautions when
emptying the cuvette waste container. Refer to local and state regulations
for disposal of potentially hazardous materials.
Figure 1-20 Cuvette Waste Container
Cuvette
Waste
Container
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1-3 Operating Principles
Coagulometric (Turbidimetric) Measurements
The principle of coagulometric (turbidimetric) clot detection is used in the system to measure and record the
amount of time required for a plasma specimen to clot. This technique assesses the coagulation endpoint
by measuring the change in optical density observed in the sample during testing, as follows:
1. Clot detection is based on the principle that light, passing through a medium where fibrinogen is
converted to fibrin, is absorbed by the fibrin strands. Light at 671 nm is transmitted though a sample to a photo detector positioned at 180° incident to the source.
2. Light absorption increases as fibrin clot formation progresses. Consequently, light transmittance
through the sample continuously decreases and is measured by the photo detector.
3. The electrical signal output from the photo detector changes according to the detected light. The
signal output is processed via software through a series of algorithms to determine the clot point.
Chromogenic (Absorbance) Measurements
Chromogenic tests can be either direct or indirect type.
•
Direct chromogenic tests are those there the analyte of interest (for example, protein C or plasminogen) acts directly on a specified synthetic substrate.
•
Indirect chromogenic tests are those where the analyte of interest (for example, antithrombin,
plasmin inhibitor) reacts with a fixed quantity of enzyme to form inactive complexes. Under optimized test conditions, residual enzyme activity is then measured using a specific synthetic substrate.
In most cases, the reaction is monitored at 405 nm by the continuous release of paranitroaniline (pNA) from
the synthetic substrate.
The chromogenic channels use the colorimetric principle of measuring absorbance in the cuvette, as follows:
1. An optical sensor reads light at 405 nm that passes through the cuvette.
2. The light is absorbed by the solution in the cuvette in direct proportion to the concentration of pNA.
3. The amount of light reaching the photodetector is converted to an electrical signal that is proportional to the enzyme activity.
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Immunological Measurements
The principle of immunological measurement is used on the system to directly measure the amount of an
analyte. This technique assesses the physical concentration of the analyte (not its activity) by measuring
change in optical density.
The immunological method relies on the formation of antigen-antibody complexes to affect light transmission.
Immunological testing uses the 405 nm or the 671 nm light channels depending on the test and the reagent
formulation. Both the 405 nm and the 671 nm channels measure absorbance in the cuvette, as follows:
1. An optical sensor reads the light at 405 nm or 671 nm that passes through the cuvette.
2. The light is absorbed by the solution in the cuvette in direct proportion to the concentration of antigen-antibody complexes.
3. The amount of light reaching the photodetector is converted into an electrical signal that is proportional or inversely proportional to the analyte concentration.
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2-1
Chapter 2
Pre-Installation and
Installation
Chapter Contents
2-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2-2 Pre-Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reception Area and Transportation Pathway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working Area / Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ambient Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DMS / LIS Interface Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
3
5
5
6
6
6
6
6
2-3 Installing the Instrument. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2-4 Software Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Version Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calibrating the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ghost Image Creation and Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Prepare the Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2. Restore the CM Image using the Ghost application . . . . . . . . . . . . . . . . . . . .
3. Create a CM Image using the Ghost application . . . . . . . . . . . . . . . . . . . . . .
16
16
16
17
17
18
19
2-5 Installation Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2-6 Start Up Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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Chapter 2 Pre-Installation and Installation
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2-3
2-1 Overview
This chapter guides the IL authorized engineer through the process of ensuring the facility can accommodate, and is ready for the installation of the ACL TOP 300 analyzer. This chapter also guides the IL authorized engineer through the installation process.
2-2 Pre-Installation
This chapter guides the service representative through all aspects of the onsite verification required before
installing the ACL TOP. A suitable working environment must be established before delivery and installation
of the ACL TOP 300.
All the checks listed in Table 2-1 "Table One Pre-Installation Check List" should be carefully executed
and the check list completed during the pre-installation visit by the installing engineer.
Reception Area and Transportation Pathway
It is essential to verify that the reception area, the uncrating area, and the path from reception area to installation location are safe and clear to allow easy and safe transport of the system. Verify that the following conditions are met before beginning each phase:
•
Adequate access to the loading dock.
•
Adequate facilities to offload the crates from the truck, including a lift gate truck.
•
Space available to uncrate the system at the unloading site.
•
Transportation pathway from the reception and uncrating area to final installation, including minium
acceptable doorway width.
•
The customer has facilities to dispose of the shipping crate.
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Table 2-1 Table One Pre-Installation Check List
Item to Check
Acceptable
Not
Acceptable
Construction
In Progress
Comments
Reception Area
Transportation
Pathway
Working Area
Environment
Electrical Power
DMS / LIS
Interface
Customer Training
Supplies On Hand
Customer Training
Unique
Considerations
The physical dimensions of the shipping crate listed in the following table:
Table 2-2 Crated Instrument Size/Weight Specifications
ACL TOP 300
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Size
Weight
44" L x 35" W x 71” H
112cm L x 90cm W x 181cm H
148 kg / 325 lbs
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Working Area / Environment
Position the instrument so there is at least 15.2 cm (6 inches) clearance on all sides, including the back and
top, for proper air circulation.
Position the unit so the waste tubing can connect to the quick connect fitting on the right side of the unit.
Place the waste container at a lower height than the instrument to allow waste fluids to drain by gravity. Connect the waste tube to the waste container without creating any kinks, loops or bends which could obstruct
the flow of waste fluid.
NOTE: The following dimensions were correct at publication of this manual, but are subject to change
as future revisions are introduced.
The maximum external dimensions for the Control Module and monitor are described in the following table:
Table 2-3 Control Module/Monitor Size/Weight Specifications
Total height
36 cm. (14 inches)
Width
43 cm. (17 inches)
Depth
9 cm. (3.5 inches)
Weight
6.8 Kg. (15 lbs.)
The maximum external dimensions for the Analytical Module are described in the following table:
Table 2-4 Analytical Module Size Specifications
Total height
73 cm (29 inches)
Width
81 cm (32 inches)
Depth
84 cm (33 inches)
Weight
91 kg. (200 lbs)
Ambient Conditions
The instrument functions properly in an ambient temperature of 15C to 32C with relative humidity up to
85% (noncondensing). Place the instrument in a position free from dust, fumes, vibrations and excessive
variations in temperature. The ACL TOP 300 can operate in elevations up to 2,000 meters.
The ACL TOP 300 produces 2,732 BTU per hour.
NOTE: The instrument should not be exposed to direct sunlight.
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Electrical Power Requirements
The instrument requires an AC main voltage line that meets the requirements specified in this section.
Inspect the working area and verify with the support of the electrician from the Hospital Technical Department that these specifications are met.
Electrical Requirements
The instrument operates properly with electrical variations up to 10% of the nominal supply, and with supply frequencies between 47 and 63 Hz.
NOTE: Check that the supply voltage in the laboratory is compatible with the label on the rear of the
instrument and shown in the following table:
Table 2-5 Supply Voltage Values
Value of supply voltage for normal
function
Value on Label
230 Vac  10%
230 Vac
115 Vac  10%
100-115 Vac
Power Consumption
The Analytical Module is rated at 115 Vac at 10 amps and at 230 Vac at 5 amps. The power cords used for
the Analytical and Control Modules are in accordance with IEC and /or national safety requirements. If the
dedicated cords supplied have plugs that do not conform to the national standard, replace only with appropriate conforming cords, bearing in mind the power consumption at the local supply voltage.
NOTE: The average power consumption is 230 W for the Analytical Module and 100 W for the Control
Module. However, during peak loads or when turning power on, the instrument can temporarily
exceed these values.
Power should be stable and free from line noise. If this cannot be assured, consider installing a line conditioner.
DMS / LIS Interface Requirements
If the ACL TOP instrument will interface with a DMS / LIS system, review the following.
•
Is there communication software (driver) for the LIS interface?
•
Does the customer need a copy of the ACL TOP data stream protocol?
Site Modifications
Document all site modifications that must be performed before installing the ACL TOP 300. Include the
expected completion date for each modification.
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2-3 Installing the Instrument
NOTE: The installation, relocation, and/or repair of the ACL TOP 300 should be performed by an authorized Instrumentation Laboratory representative.
1. Remove banding from around the outside of the ACL TOP 300 shipping crate. See Figure 2-1.
Figure 2-1 Remove Shipping Banding
Banding
2. Remove the top and side cardboard panels. See Figure 2-2.
Figure 2-2 Remove Top and Side Cardboard Panels
Top Removed
Side Panel
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3. Remove the black plastic bag from the ACL TOP 300. See Figure 2-3.
Figure 2-3 Black Plastic Shipping Bag
4. Remove the foam end caps. See Figure 2-4.
Figure 2-4 Foam End Caps
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5. Remove the plywood ramp and fasten it to the wooden base pallet using the two metal bolts. Drop the
metal bolts through the holes in the ramp and in the wooden pallet to secure the ramp. See Figure 2-5.
Figure 2-5 Plywood Ramp
Drop metal bolts thru hole in ramp and base
Plywood Ramp
6. With wood 2x4 provided in the crate, pry up the base of the unit and remove the wooden brace. See Figure 2-6.
Figure 2-6 Wooden Shipping Brace
Wooden Brace Installed
2x4 Lifter Bar
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7. With the ramp secured, guide the instrument with its transport table off of the wooden pallet by slowly
pushing it down the ramp. See Figure 2-7.
Figure 2-7 Banding Removed from Pallet
8. Move the instrument to the installation site.
9. Lift or slide the instrument onto a level bench or table at the installation site.
NOTE: Failure to install the instrument on a level surface may result in the improper drainage of the
waste fluid resulting in possible waste overflow or carryover.
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10. Remove all the shipping brackets from the arm. These include: 1) Arm right side bracket; 2) Arm left
side bracket; and 3) Two support tubes on the vertical shafts for each probe. See Figure 2-8.
Figure 2-8 Remove Shipping Brackets
Left Bracket
Right Bracket
Support Tubes
11. Unlock the shuttle assembly.
a. Remove the internal vertical panel and internal horizontal panel.
b. Loosen the two thumbscrews that secure the shuttle alignment tool to the shuttle, shown in Figure 2-9.
c. Slide the shuttle alignment tool out of the shuttle assembly.
d. Tighten the thumbscrews to secure the shuttle alignment tool.
e. The shuttle assembly should move freely in the direction of the X axis.
Figure 2-9 Shuttle Alignment Tool
Thumbscrews
Shuttle
Alignment
Tool
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12. The startup kit and all accessories are contained in the box that serves as the transportation table. See
Figure 2-10. Remove the startup kit and accessories. Check the contents against the shipping check
list to ensure the startup kit is complete and all accessories are included.
Figure 2-10 Boxed Startup Kit and Accessories
13. The ACL TOP 300 is shipped without fuses installed in the power entry module. Install appropriate
fuses into the power entry module. See Figure 2-11.
a. Open the power entry module fuse holder access door and remove the fuse holder.
b. Install appropriate fuses.
c. Insert the fuse holder into the power entry module and close the access door.
Figure 2-11 Power Entry Fuse Holder
Fuse Holder
Fuse Access Door
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14. Place the Control Module/Monitor assembly, keyboard and mouse on the bench. Connect the keyboard and mouse to the CM/Monitor USB ports. Connect the power cord to the CM/Monitor. See Figure 2-12.
Figure 2-12 Control Module, Keyboard and Mouse
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15. Connect the CAT5 cable to the CM/Monitor LAN 1 connector plug and to the instrument. Connect
power cord to ACL TOP 300 power entry module. See Figure 2-13.
Figure 2-13 CM/Monitor CAT5 Cable and Instrument Power Cord
Power Cord
CAT5 Cable to
Control Module
Control Module
16. Install the waste components:
a. Connect the waste tubing to the instrument.
b. Install the bottle cap on the waste bottle.
c. Insert the waste bottle into the waste bucket. Because the ACL TOP 300 uses a gravity fed drain
for liquid waste, the waste bottle must be placed lower than the instrument.
d. Install the drain tubing with a downward slope.
e. Place the waste bucket below the instrument.
NOTE: The waste fluid line cannot rest in a horizontal position across the table or bench that supports
the instrument. It must maintain a downward slope across its entire length.
17. Install the Rinse and Clean bottles and aspirators onto the instrument. Insert a box of cuvettes into the
cuvette loader.
18. Power ON the Control Module and monitor, and wait for the CM to boot up.
19. Power ON the Analytical Module using the power button on the right side of the unit.
20. Initialize the Instrument:
a. In the login window, enter user name SysAdmin and password topdog. Press <Enter> on the
keyboard. The ACL TOP application launches and the system initializes.
ACL-TOP 300CTS Service Manual
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2 - 15
21. Align the sample and reagent probes. See "Adjust Probe Coordinates" on page 9-19.
NOTE: Typically, a coordinates adjustment (probe alignment) needs to be performed only once. However, a coordinates adjustment must be performed whenever the probes or the modules containing the
shoulder screws used to set the coordinates are removed.
22. Prime the rinse and clean pumps. See "Priming the Rinse System" on page 7-26 and "Priming the
Clean System" on page 7-27.
23. Verify that the bar code reader is initialized. If it is not, initialize the bar code reader. See "Initializing
the Bar Code Reader" on page 12-18.
24. Perform ORU blanking. See "ORU Blanking and Factor Diluent Blanking" on page 11-16.
Note: Perform ORU blanking before running analytical tests.
25. Exit Diagnostics. One way to do this is to select the Sample List icon or the Sample/Reagent Area
icon in ACL TOP toolbar.
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2-4 Software Verification
Software Version Verification
See "Viewing Software and Hardware Versions Installed" on page 5-10 to verify the software versions
installed on the instrument.
NOTE: Refer to current Service Information Notes to verify the correct software versions are installed.
Calibrating the Touch Screen
To calibrate the touch screen monitor:
1. In the ACL TOP Control Module, select Start > Programs > PenMount Universal Drivers > PenMount Control Panel > Configuration.
2. Select the Standard Calibration.
3. Follow the screen prompts.
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Ghost Image Creation and Installation
This procedure uses Symantec Ghost to create an image of the entire Control Module hard drive content,
including the Windows operating system and all ACL TOP application software, on an image CD. The image
is a point-in-time snapshot of the hard disk drive on the CM.
Create a Ghost image before performing a major system upgrade or performing any preventive maintenance. When the Ghost image is restored to the CM, it permanently deletes all information on the hard drive,
and restores the CM to the exact state it was in when the image was created. Any upgrades or changes performed on the system after the Ghost image is created are permanently lost when the Control Module is
restored to the Ghost image.
A Ghost image can be restored only to a CM that has identical hardware and software (including drivers) as
that of the Ghost image.
WARNING: Restoring the Control Module to a Ghost image results in the
permanent loss of all data currently saved on the CM hard drive.
NOTE: It is highly recommended that Medical Grade Media be used to create the Ghost image using
this procedure. Always store the media according to the manufacture’s specifications.
NOTE: Per the Symantec Ghost license agreement, this tool may be used only on ONE CM PC for each
CM Recovery Kit obtained from IL.
The following procedures are contained in this section:
1. "Prepare the Control Module" on page 2-17
2. "Restore the CM Image using the Ghost application" on page 2-18
3. "Create a CM Image using the Ghost application" on page 2-19
1. Prepare the Control Module
a. If the system is powered ON, insert the boot DVD into the DVD drive and restart the system.
b. If the system is powered OFF, power ON the system, and quickly insert the boot DVD into the
drive. If the boot DVD is not placed into the drive quickly enough, you may have to restart the
system.
c. Allow the system to boot from the boot DVD.
d. When the Ghost application loads, an About Symantec Ghost pop-up appears. Select the OK.
e. To create a Ghost image, see Step 3.
f. To restore a Ghost image, see Step 2.
ACL-TOP 300CTS Service Manual
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2. Restore the CM Image using the Ghost application
WARNING: This procedure results in the permanent loss of all data currently saved on the Control Module local hard drive.
a. Eject the boot DVD and insert the disc with the image to restore. Allow 15 seconds for the DVD
to recognize the disc.
b. In the menu bar, select Local > Disk > From Image.
c. In the Look in drop-down list, select the DVD drive. The DVD drive typically looks like the following: D:[GHOST_001] CD Rom/DVD drive.
d. In the File window, select the Ghost file to restore. If the image is a released image, the filename
may reflect the part number of the DVD. Otherwise, it will be called CDR00001.GHO.
e. In the Select local destination drive by clicking on the drive number window, select the drive to
restore the image to. This is typically Drive 1. It is not a drive that has a model OS Volumes.
Select OK.
f. In the Destination Drive Details window, Select OK.
g. If a window appears prompting you with the following message, select Yes.
Question: (1855) A destination volume could not be locked as it is in use by another process. Do
you wish to attempt to force a dismount on the Volume? ALL OPEN FILES ON THIS VOLUME
WOULD THEN BE INVALID.
Note: Selecting Yes to the above prompt permanently erases all the contents of the hard drive.
The data will not be recoverable.
h. After the image is restored, select Continue in the Clone Complete window.
i. Remove the media from the CD/DVD Drive.
j. In the menu bar, select Quit to exit the Ghost application.
k. In the cmd.exe window, type exit and press the <Enter> key to restart the Control Module.
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2 - 19
3. Create a CM Image using the Ghost application
a. Eject the boot DVD and insert a blank CD or DVD. Whenever possible, use a DVD. Some drives
may only be able to create CDs.
b. In the menu bar, select Local > Partition > To Image.
c. In the Select local source drive by clicking on the drive number window, select the drive to
restore the image to. This is typically Drive 1. It is not a drive that has a model OS Volumes.
Select OK.
d. In the Select source partition(s) from Basic drive window, select the appropriate partition. This is
typically partition 1. Select OK.
e. In the Look in drop-down menu, select the drive that beings with @CD-R1.
f. Select Save.
g. In the Compress Image window, select High.
h. When prompted to make the CD/DVD disk bootable, select No.
i. In the Question window, select Yes.
j. In the Question window that warns about NTFS images, select Yes to create the Ghost image.
Note: This is the last step before the image creation process starts.
k. After the Ghost image has been created, select Continue in the Image Creation Complete window.
l. Verify that the image file that is valid. Insert the disk with the newly created image into the CD/
DVD drive. If the image spans multiple discs, put disk 1 into the drive.
m. In the menu select Local > Check > Image File.
n. In the Disk image file name window, in the Look in drop-down menu, select the DVD drive. The
DVD drive typically looks like: D:[GHOST_001] CD Rom/DVD drive.
o. In the File window, select the appropriate Ghost file. The file is typically named CDR00001.GHO.
p. In the Question window, select Yes to begin an integrity check.
q. After the integrity check completes, select Continue in the Verify Complete window.
r. Remove the media from the CD/DVD drive.
s. In the menu bar, select Quit to exit Ghost.
t. In the cmd.exe window, type exit and press the <Enter> key to restart the Control Module.
ACL-TOP 300CTS Service Manual
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2-5 Installation Check List
The Installation Check List is used at the service office to verify operation before installing the unit at the customer site under the following circumstances:
•
A new shipping company is used.
•
A demo is scheduled.
•
Previous units have sustained damage in shipment.
•
Units have installation failures.
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2 - 21
ACL TOP Installation Check List
Serial Number:__________________________Date Received:___________________________
Inspected By: __________________________ Date Inspected:___________________________.
Test
Number
Action to Check / Perform
1
Check Start Up Kit for damage and to make sure all components are
present.
2
Check the Computer for damage and proper operation.
3
Check the Touch Screen for damage and proper operation.
4
Check the Keyboard and Mouse for proper operation.
5
Check the 2D Bar Code Reader for damage and proper operation.
6
Remove the AM covers, reseat all PCBs and connectors.
7
Verify the Software Version is correct in the Instrument Status screen.
8
Check the Cuvette Loader , Shuttle and Accumulator in Diagnostics.
9
Perform Arm Coordinates for both Probes in Diagnostics.
10
Check Liquid Level Detection in Diagnostics.
11
Check the Sample, Diluent and Reagent racks for ease of insertion.
12
Check the Bar Code Reader for mechanical binds.
13
Check the Magnetic Stirrer Bar rotation.
14
Perform and verify Air and Factor Diluent Blanking in Diagnostics.
15
Check the Voltages in Diagnostics.
16
Check the Temperatures in the Instrument Temperatures screen.
17
Check all Sensors in Diagnostics.
18
Check the Bar Code Reader using Customer Labels.
19
Check the Waste Line efficiency.
20
Check the Rinse and Clean line efficiency.
21
Verify that Air Pressure is maintained.
22
Perform 25 switches of Loop Test in Diagnostics.
23
Verify CTS Sampling. Run open and closed tubes in all S1 and S4
positions.
24
Calibrate one test.
25
Perform analytical tests of PT and Fib samples.
26
Check the piercing of all customer sample tubes.
Pass/Adjust/ Check
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2-6 Start Up Kit Contents
Table 2-6 00028623560 - START UP KIT, ACL TOP 300 CTS
Component
00005575100
00009746606
00009757600
00014871705
00014871708
00014871709
00014871711
00014871712
00014871713
00018901300
00018902000
00018924100
00018924104
00019014800
00019015149
00019018800
00019018900
00019038900
00019060202
00019085463
00019725500
00027344900
00027393000
00027540300
00027973200
00027975000
00028386300
00028470400
00028520560
00028520960
00028525100
00028525200
00028526001
00028526101
00028526201
00028533600
00028713200
00028713400
00028766600
00029240964
00029400100
Description
CUP SAMPLE 2 ML, 1000/PK
MAGNETIC, STIR BARS, ACL 6/PK
DILUENT, FACTOR, 1X100ML
FUSE, 2.0AMP 250 VOLT, 682
FUSE 4A 250V 5x20MM TLAG
FUSE 5A 250V
FUSE 8A 250V 5x20MM TLAG
FUSE 10A 250V 5x20MM TLAG
FUSE 12.5A 250V 5x20MM TLAG
BOTTLE, WASTE 10L, ACL FUTURA
BOTTLE, PLASTIC 30ML W/ CAP, FUTU/ADVA
BOTTLE, GLASS, 10/PK, ACL FUTURA/ADVANCE
BOTTLE KIT, 10X4 ML
LETTER SODUIM AZIDE NOTIFICATION
LETTER TOP FLD SFTY NTFCNT-QC HIGH AB CN
URGENT PRODUCT HEMOSIL FACTOR VIII PLASMA
LETTER FIELD SAFETY 2D BADCODE
LETTER FAMILY INFORMATION NOTIFICATION
LETTER FIELD SAFETY HEMOSIL QFA THROMBIN
VIAL GLASS 8-PK 20ML
VDE APPROVED LINE CORD 220V
CONTAINER, WASTE, 10 PACK
ASSY, WASTE BOTTLE CAP, ACL TOP 300
CORD, POWER 115VAC, 15A SHIELDED
CAT5E CROSSOVER CB, MOLDED 350MHz, 10’, GRAY
CABLE ASSEMBLY, RS232 AMPRO TO CM
ASSEMBLY, FILTER CHANGER, CTS
L-KEY WRENCH SET, METRIC 1.5MM TO 5.0MM
ADAPTER FOR 4 ML VIAL ACL TOP 300
ADAPTER 10 ML VIAL, ACL TOP 300
START-UP, ALIQUOT SET
BARCODE SHEET, SOLUTIONS ACL TOP
ADAPTER, DILUENT, 4ML, ACL TOP 300
ADAPTER, DILUENT, 10ML, ACL TOP 300
ADAPTER, DILUENT, 20ML, ACL TOP 300
SAMPLE TUBE ADAPTER CTS 10/PK
ASSEMBLY, CLEAN ASPIRATOR, ACL TOP
ASSEMBLY, 4L RINSE, ASPIRATOR, ACL TOP
CONTAINER, 10L WASTE BOTTLE
KIT, ACL TOP V5.0.0 SW NEW INST INSTALL
CUVETTES, ACL TOP, 6X100X4
ACL-TOP 300CTS Service Manual
Quantity
1
1
1
5
5
5
5
5
5
1
1
1
1
1
1
1
1
1
1
1
3
1
1
3
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Chapter 2 Pre-Installation and Installation
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2 - 23
Table 2-6 00028623560 - START UP KIT, ACL TOP 300 CTS
00029400560
00029400660
00029400760
00029400960
00029403501
00029411100
SAMPLE RACK SET 57-60, ACL TOP 300
RACK SET REAGENT, RA-RC ACL TOP 300
ACL TOP DILUENT RACK SET DA ACL TOP 300
SAMPLE RACK SET 01-04, ACL TOP 300
KIT, CTS, FILTER, 12PK
CUSTOMER NOTICE WASTE CONT DECONTAMINATE
1
1
1
1
1
1
ACL-TOP 300CTS Service Manual
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ACL-TOP 300CTS Service Manual
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Chapter 3 Troubleshooting
3-1
Chapter 3
Troubleshooting
Chapter Contents
This chapter contains the following sections:
3-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Alarm Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
3
3
3
4
3-2 System Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performing Maintenance Activities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Instrument Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Log List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
5
5
7
8
3-3 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Internal Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operator Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Status Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operational Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Data Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Instrument Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Severe Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Alarms List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Internal Exceptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Status Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Operational Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Data Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Instrument Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Severe Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Supplemental Error Code Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Master Controller PCB Failures - Error Code 00005 . . . . . . . . . . . . . . . . . . . . 242
Notification Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
ORU Module Disabled Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
HW Specific Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
ORU Module Failed to Go into Regulation Notifications . . . . . . . . . . . . . . . . . 245
More Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
ORU Module Failed to Stay in Regulation Notifications. . . . . . . . . . . . . . . . . . 246
Various ORU Reading Failure Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
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Air Blanking or Diluent Blanking Test Notifications . . . . . . . . . . . . . . . . . . . . . 248
Pre and Post Aspiration Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
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Chapter 3 Troubleshooting
3-3
3-1 Overview
This chapter provides instrument troubleshooting information to IL authorized field engineers.
Alarm Messages
In normal mode, the instrument indicates the presence of alarm messages through the Alarm Buttons on
the ACL TOP status bar. The system indicates new alarm messages in the following ways:
•
A blinking red or yellow exclamation point appears on the alarm buttons in the status bar.
•
The system provides an audible beep.
The ACL TOP produces the following types of alarm messages:
•
Warning
•
Error
Message windows appear when information needs to be conveyed to the operator, or when operator intervention is required.
Viewing Alarm Messages
To view an alarm message do either of the following:
•
Select an alarm button in the ACL TOP status bar to open an Alarm window that displays the all the
alarms generated in that category. The alarm categories are:
•
Select System > General Log in the ACL TOP menu bar to view a list of all archived alarm messages.
New alarm messages are displayed in bold text in the Alarm window and in the General Log List.
Warning Messages
A warning message indicates a condition that requires some user action. Warnings do not affect the operation of the instrument. However, an error condition may eventually occur if the operator does not perform the
required action.
Warnings are indicated by a yellow exclamation point on the alarm button, as follows:
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Error Messages
An error message indicates a condition that requires immediate action. Failure to act may result in the instrument performing an emergency stop.
Errors display a red exclamation point on the alarm button, as follows:
An enabled alarm button with no exclamation point indicates that there are no new (unviewed) alarms. For
example:
The following alarm buttons appear on the status bar:
Alarm Button
Alarm Name
Description
Materials
Alarms related to the availability of materials on board the AM. This
button appears with the warning symbol.
Job
Frequency
Alarms related to the ability of the analyzer to complete a test. For
example, material required to run a test may not be available on the
instrument. This button appears with the error symbol.
Quality
Control
Alarms related to the Quality Control functionality.
Maintenance
A maintenance operation must be performed. This button appears
without an exclamation point, indicating no new messages.
Analyzer
Alarms related to the AM functionality.
External (LIS)
Alarms related to the host connection.
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Chapter 3 Troubleshooting
3-5
3-2 System Selections
Maintenance
Select System > Maintenance in the ACL TOP menu bar to display the Maintenance screen.
Figure 3-1 Maintenance Selection
The Maintenance screen is used to perform various maintenance tasks. The Description column in the
Maintenance screen displays the maintenance activities that can be performed. These activities include
both IL-defined and user-defined activities.
Performing Maintenance Activities
To perform a maintenance activity:
1. Select System > Maintenance in the ACL TOP menu bar.
2. Click to put a check mark in the Select column (leftmost column) in the same row as the desired
maintenance activity.
3. Select the Perform icon in the toolbar.
4. <Optional> Enter a comment in the Comment dialog box and select OK.
5. Refer to the Online Help for a detailed description of the Maintenance screen. See Figure 3-2 on
page 3-6.
ACL-TOP 300CTS Service Manual
3 - 6 Chapter 3 Troubleshooting
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Figure 3-2 Maintenance Screen
ACL-TOP 300CTS Service Manual
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Chapter 3 Troubleshooting
3-7
Instrument Status
To view instrument status, see the following:
•
"Viewing Software and Hardware Versions Installed" on page 5-10
•
"Viewing Status Statistics" on page 5-11
•
"Viewing Analytical Versions (Test Parameters and Versions)" on page 5-12
•
"Viewing Instrument Temperatures" on page 13-13
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General Log List
Select System > General Log List in the ACL TOP menu bar to open the General Log List. See Figure 3-3.
Figure 3-3 General Log List Selection
The General Log contains system information including alarms, errors, warnings, and instrument mode
changes. Each line includes the date/time an event occurred, functional area affected, user logged in, and
a brief description. Reviewed sequentially, the general log provides an account of recent events. See Figure
3-4.
Figure 3-4 General Log List
Double-click an error to view the General Log Entry Detail screen. This screen contains tabs with detailed
descriptions, causes, and operator actions to correct the error, and a tab for the end user to enter comments.
See Figure 3-5 on page 3-9.
NOTE: Occasionally, additional information on a particular error is requested. In that event, per normal
procedure, send the error code, filename and line number to the Software Department of Instrumentation Laboratory.
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Chapter 3 Troubleshooting
3-9
Figure 3-5 General Log Entry Details
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3 - 10 Chapter 3 Troubleshooting
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3-3 Alarms
This section lists all the alarms, warnings and exceptions generated by the ACL TOP software (AM and CM).
The alarms are grouped into the following classes:
•
Internal Exceptions - Errors handled by the system without notification to the user.
Code Range: 9000-9999.
•
Operator errors - Exceptions generated by erroneous operator action. These include popups &
consistency checks by section.
Code Range: 8000-8999.
•
Status Notifications - Warnings to the user not immediately affecting the system operation and
data handling capability. Non-hardware alarms display in the Alarms area.
Code Range: 3000-4999.
•
Operational Exceptions - Exceptions that affect system operation, but without a direct impact on
the data. Hardware alarms display in the Alarms area.
Code Range: 2000-2999.
•
Data Warnings - Exceptions that affect the quality of data, but not interrupting system operation.
Data reduction (DR) flags only.
Code Range: 5000-6999, subdivided into the following groupings:
IU
SE
HE
CE
RE
HW
CW
RW
QC
NP
T
Investigational use only
Sampling error occurred
Hardware error occurred
Coagulation error on one or more determinations
Individual Result Errors
Hardware Warning
Coagulation warning on one or more determinations
Individual Result Warnings
Quality Control error
NPP has a warning
↑T One or more results are out of Test Range high (Mean Value)
↓T One or more results are out of Test Range low (Mean Value)
L
↑L One or more results are out of Linear Range high (Mean Value)
↓L One or more results are out of Linear Range low (Mean Value)
H
↑H One or more results are out of Therapeutical Range high (Mean Value)
↓H One or more results are out of Therapeutical Range low (Mean Value)
N
↑N One or more results are out of Normal Range high (Mean Value)
↓N One or more results are out of Normal Range low (Mean Value)
LR One or more determinations are out of Linear Range (High or Low)
HR One or more determinations are out of Therapeutical Range (High or Low)
NR One or more determinations are out of Normal Range (High or Low)
LC
HC
CA Calibration Flags
MT Maintenance Flags
ME Material Errors/Warnings
•
Severe Errors - Errors that affect system reliability, requiring an immediate halt of operation. HW
alarms display in the Alarms area.
Range: 0-999
The following is a list of column descriptions:
•
5800-5849
5700-5749
5000-5049
5050-5099
5100-5149
5150-5199
5200-5249
5250-5299
5300-5349
5400-5449
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5500-5549
5550-5599
5600-5649
5650-5699
Alarm/Error Name - Short mnemonic identification of the alarm
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 11
•
Alarm Description - Detailed description of the alarm. It does not completely describe and define
the alarm or its causes. It provides more details than the Alarm/Error Key. Every alarm should have
a link to an external object in one of the functional or technical specifications. Follow the link to find
information about where and when the alarm is generated.
•
Alarm Code - Unique code assigned to the alarm. Each alarm type is assigned a range of codes.
•
Message - English message issued by the system when an alarm is generated. The message varies depending on the alarm type. For example:
• Analyzer, Material, QC, LIS and Maintenance alarms are accessed by selecting the respective key in the ACL TOP status bar.
• Data Warnings are usually flags associated with single results.
• Test definition consistency checks appear in a dedicated window.
• Other messages appear as popup warnings or prompts for action.
• When the exception is handled internally with no notification to the operator, this column is left
blank.
•
Alarm Short Message - Generic description of the alarm. Displays data warnings associated to the
results. Used for data warnings only. Displays when you select to view data warnings. If blank, the
description is the same as that contained in the message.
•
Cause - More detailed description of the alarm, providing possible causes of the alarm.
•
System Response - Actions the system performs when the alarm occurs. Typical actions include
one or more of the following:
• Notify the user as appropriate.
• Flag the data.
• Log the error in the User log.
•
Operator Action - Actions the operator should perform to solve the error condition. Also presented
when the operator wants to see the details of the alarm.
•
Service Action - Actions (per R&D) that service personnel should perform to solve the error condition. Also presented when the operator wants to see the details of the alarm.
•
Where Raised - Software component where the exception is generated. It can be one or more of
the following:
• CM
• Master Controller PCB
• AM Controllers
When this attribute is not assigned, the exception is not managed. In this case it is necessary to
determine whether in the future the exception will be managed or dropped.
•
Alarm Category - Identifies the system area where the alarm is generated. Possible categories are:
• Analyzer - Related to AM functionality. When a new analyzer alarm is generated, the icon on
the Analyzer alarm button in the ACL TOP status bar changes shape. Select this button to
display the list of analyzer alarms.
ACL-TOP 300CTS Service Manual
3 - 12 Chapter 3 Troubleshooting
Feedback
• Materials - Related to the availability of materials on board the AM. When a new materials
alarm is generated, the icon on the Materials alarm button in the ACL TOP status bar changes
shape. Select this button to display the list of Materials alarms.
• Maintenance - Indicates it is time to perform a maintenance operation. When a new maintenance alarm is generated, the icon on the Maintenance alarm button in the ACL TOP status
bar changes shape. Select this button to display the list of analyzer alarms.
• External Communications (LIS) - Alarms related to the host connection. When a new external communications alarm is generated, the icon on the External Communications alarm button in the ACL TOP status bar changes shape. Select this button to display the list of analyzer
alarms.
• QC - Alarms related to the Quality Control. When a new QC alarm is generated, the icon on
the QC alarm button in the ACL TOP status bar changes shape. Select this button to display
the list of analyzer alarms.
• SW - Alarms generated by the software. They are usually logged in the debug trace. Depending on the case, they may be managed internally, without user notification; or they could fall
into the Severe Errors class, causing the system to stop operations.
• HW - Alarms caused by system hardware. They are usually logged in the debug trace. They
can fall into various classes, and are sometimes displayed to the user in popup message.
• TD consistency - Error in a test definition consistency check. These alarms are in the Operator Error class. They are not typically logged, and are typically issued in an ad hoc window.
Some of these messages cannot be saved, in which case they are displayed in a popup message.
•
E/W - Classification of the alarm as an error (E) or a warning (W).
•
DR Type - Data reduction type. Used only for data. The following code IDs can appear in this column:
• <blank> - No error.
• IU - Investigational use only.
• SE - Sampling error occurred.
• HE - Hardware error occurred.
• CE - Coagulation error on one or more determinations.
• RE - Individual result error.
• C - One or more results are out of Calibration Range high.
• ↓C - One or more results are out of Calibration Range low.
• HW - Hardware warning.
• CW - Coagulation warning on one or more determinations.
• RW - Individual result warning.
• QC - Quality Control error.
• NP - NPP warning.
• ↑T - Results are out of Test Range high (Mean Value).
ACL-TOP 300CTS Service Manual
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Chapter 3 Troubleshooting
3 - 13
• ↓T - Results are out of Test Range low (Mean Value).
• ↑L - Results are out of Linear Range high (Mean Value).
• ↓L - Results are out of Linear Range low (Mean Value).
• ↑H - Results are out of Therapeutical Range high (Mean Value).
• ↓H - Results are out of Therapeutical Range low (Mean Value).
• ↑N - Results are out of Normal Range high (Mean Value).
• ↓N - Results are out of Normal Range low (Mean Value).
• LR - Determinations are out of Linear Range (High or Low).
• HR - Determinations are out of Therapeutical Range (High or Low).
• NR - Determinations are out of Normal Range (High or Low).
• CA - Calibration flag.
• MT - Maintenance flag.
• ME - Material error/warning.
•
Log/Trace - Indication of how the exception is recorded. Possible values are:
• <blank> - Not recorded.
• DBG Trace - Recorded in a trace file for debug purpose.
• User Log - Recorded in a log file available to the user.
•
TBD - Alarm needs further discussion.
•
Notes - Reason for TBD result.
ACL-TOP 300CTS Service Manual
3 - 14 Chapter 3 Troubleshooting
Feedback
Internal Exceptions
The exceptions in this group do not generate user notifications, user log entries or data flags. They are managed internally by the system. They include:
•
Transient exceptions, solved through retries.
•
Warnings of internal abnormal conditions, useful for software debugging.
•
Exceptions related to software or hardware resources used in development and testing.
•
Debug traces related to the exception.
For the list of alarms in this category, "Internal Exceptions" on page 3-19.
Operator Errors
The exceptions in this group are generated by operator error. They include the following conditions:
•
Operator attempts to access unavailable resources.
•
Operator attempts to perform actions without adequate privileges.
The normal system behavior for this group includes the following:
•
Popup messages are issued. For test definition consistency checks, a specific dedicated check status area is provided instead of a popup message.
•
Data input or actions are rejected. For test definition consistency checks, the inconsistent test definition can be saved but not implemented.
•
Job programming.
•
User log entries and debug traces are not generated.
Status Notifications
The exceptions in this group inform the operator that the instrument requires future operator attention. No
immediate attention is required. A status notification can be a precursor to an operational exception. They
include the following conditions:
•
Warnings of abnormal conditions that the system overrides.
•
Device failures that do not cause immediate harm to the system.
•
Low status of system resources.
The normal system behavior for this group includes the following:
•
Alarms are issued. Access these alarms through the alarm buttons in the ACL TOP status bar. For
some alarms, the user is informed via specific annunciators on the AM, as specified in the alarm list.
See "Alarms" on page 3-10.
•
Popup messages are sometimes issued.
•
User log and debug traces are provided on a case by case base.
For the list of alarms in this category, "Status Notifications" on page 3-79.
ACL-TOP 300CTS Service Manual
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Chapter 3 Troubleshooting
3 - 15
Operational Exceptions
The exceptions in this group inform the operator that the instrument requires immediate attention, otherwise
normal processing may be interrupted. These exceptions do not usually affect the optical read data. They
include the following:
•
Operations not performed because of lack of capability.
•
Lack of system materials.
•
Operator initiated events requiring special system processing.
The normal system behavior for this group includes the following:
•
Interrupt the operation in the most user friendly way. If possible, execute a controlled stop instead of
an emergency stop. See "Controlled Stop" on page 1-7.
•
Alarms are issued. Access these alarms through the alarm buttons in the ACL TOP status bar. For
some alarms, the user is informed via specific annunciators on the AM, as specified in the alarm list.
See "Alarms" on page 3-10.
•
User log and debug traces are provided on a case by case base.
NOTE: An emergency stop is not generated if an error condition is raised while in Diagnostics, for the
alarms listed in Diagnostics section: Automatic Emergency Stop.
For the list of alarms in this category, "Operational Exceptions" on page 3-98.
ACL-TOP 300CTS Service Manual
3 - 16 Chapter 3 Troubleshooting
Feedback
Data Warnings
The exceptions in this group are related to data quality. They allow tests in process to continue running.
They cover the following conditions:
•
Hardware malfunctions on the AM, which can cause damage to the sample or materials used in the
reaction.
•
Hardware and software malfunctions on the AM which can lead to questionable data acquisition.
•
Expiration of system materials.
•
Data reduction alarms.
•
Data checks not fulfilled.
The normal system behavior for this group includes the following:
•
Flag the data.
•
For hardware or software malfunction or material expiration, alarms are issued. Access these
alarms through the alarm buttons in the ACL TOP status bar.
•
For hardware or software malfunction, user log entries and debug traces are provided.
•
When multiple alarms are generated in the AM that may cause the measured result to fail, the reason for failure is decided according to the following hierarchy:
• LLD Error (highest priority)
• Insufficient sample
• Insufficient reagent
• Dispense error (lowest priority)
For the list of alarms in this category, "Data Warnings" on page 3-108.
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 17
Instrument Faults
The exceptions in this group require immediate operator attention. They prevent the instrument from running
jobs. They include the following conditions:
•
Hardware failures on the AM, strictly related to the sample processing and job execution.
•
Severe timing violations.
The normal system behavior for this group includes the following:
•
Alarms are issued. Access these alarms through the alarm buttons in the ACL TOP status bar.
•
Log the alarm.
•
Perform an emergency stop. In some cases it is possible to perform a controlled stop or simply
remove the affected resource from use, as specified in the detailed list.
NOTE: An emergency stop is not generated if an error condition is raised while in Diagnostics, for the
alarms listed in Diagnostics section: Automatic Emergency Stop.
For the list of alarms in this category, "Instrument Faults" on page 3-178.
ACL-TOP 300CTS Service Manual
3 - 18 Chapter 3 Troubleshooting
Feedback
Severe Errors
The exceptions in this group notify the operator that the instrument cannot operate reliably and will halt operation, if possible. Job execution cannot proceed and immediate operator or instrument action is required.
Reset of the instrument and service is usually required. They include the following conditions:
•
Failure to start the application
•
Non recoverable communication errors
•
Software errors
•
Data corruptions
The normal system behavior for this group includes the following, when possible:
•
Notify the user through the UI.
•
Log the alarm.
•
Perform a debug trace.
•
Perform an emergency stop.
NOTE: An emergency stop is not generated when the error condition occurs in Diagnostics.
For the list of alarms in this category, "Severe Errors" on page 3-232.
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 19
Alarms List
The Alarm list is sorted in ascending order by code number.
Internal Exceptions
For a general description of this alarm category, see "Internal Exceptions" on page 3-14.
Table 3-1 Internal Exceptions
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Service Action
System Response
Where
Raised
Job Programming
Placement Test and
Profiles window not
configured.
Configure Test and
Profiles Placement
window (Setup - Display
Settings).
SYS-VER-02-07
CM
Add/Remove Material
operation is not allowed if
Material Placement window
has not been configured
before.
Placement Material
Window not configured.
Configure Material
Placement Window
(Setup - Display
Settings).
SYS-VER-02-07
CM
Missing Test
Name
Test Definitions: The Test
Name is not specified.
Test Definition Error:
Empty Test Name.
SYS-VER-02-07
CM
Missing Test
Code
Test Definitions: The Test
Code is not specified.
Test Definition Error:
Empty Test Code.
SYS-VER-02-07
CM
Missing Test
Number
Test Definitions: The Test
Number is not specified.
Test Definition Error:
Unspecified Test
Number.
SYS-VER-02-07
CM
Invalid Test
Number
Test Definition: Test Number
is outside the IL-Tests
Numbers range.
Test Definitions: Test
Number is outside the ILTests Numbers range.
SYS-EVAL-06-03-03 CM
Duplicated
Test Code
Test Definitions: The Test
Code is already used in
another TD
Test Definition Error:
Duplicated Test Code.
SYS-VER-02-07
CM
Duplicated
Test Number
Test Definitions: The Test
Number is already used in
another TD
Test Definition Error:
Duplicated Test Number.
SYS-VER-02-07
CM
Test
Placement
Window not
configured.
Add/Remove Tests operation
is not allowed if Test
Placement Window has not
been configured before.
Materials Management
Material
Placement
Window not
configured
Test Definition
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Duplicated LIS Test Definitions: The Test LIS
Number
Number is already used for
another TD
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 20
System Response
Where
Raised
Test Definition Error:
Duplicated LIS Number.
SYS-VER-02-07
CM
Duplicated
Extended Test
Mode LIS
Number
Test Definitions: The
Extended Test Mode LIS
Number is already used for
another TD
Test Definition Error:
Duplicated Extended LIS
Number.
SYS-VER-02-07
CM
Duplicated
Parallelism
LIS Number
Test Definitions: The
Parallelism Test LIS Number
is already used for another
TD
Test Definition Error:
Duplicated Parallelism
LIS Number.
SYS-VER-02-07
CM
Duplicated
Alternative
Prediluted LIS
Number
Test Definitions: The
Alternative Prediluted Test
LIS Number is already used
for another TD
Test Definition Error:
Duplicated Alternative
Prediluted LIS Number.
SYS-EVAL-07-05-01 CM
Alternative
Predilution
Mode cannot
be disabled
Test Definitions: Alternative
Predilution Test mode is
referenced in Reflex, Profiles
or Test programming window.
Test Definition Error:
Alternative Predilution
cannot be disabled.
Alternative Predilution
Mode is referenced in
Test Profiles, Reflex,
Test Programming
window or Sample List.
SYS-EVAL-07-06-xx CM
Extended
Mode cannot
be disabled
Test Definitions: Extended
Test mode is referenced in
Reflex, Profiles or Test
programming window.
Test Definition Error:
Extended cannot be
disabled. Extended
Mode is referenced in
Test Profiles, Reflex,
Test Programming
window or Sample List.
SYS-VER-02-07
CM
Parallelism
cannot be
disabled
Test Definitions: Parallelism
Test mode is referenced in
Reflex, Profiles or Test
programming window.
Test Definition Error:
Parallelism cannot be
disabled. Parallelism
Mode is referenced in
Test Profiles, Reflex,
Test Programming
window or Sample List.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 21
System Response
Where
Raised
Calibration
cannot be
disabled
Test Definitions: Calibration
is referenced in an imported
calibration.
Test Definition Error:
Calibration cannot be
disabled. Calibration is
referenced in an
imported calibration.
SYS-EVAL-06-04-01 CM
Unit
referenced in
QC Definition
Test Definitions: Result Unit
referenced in a QC Definition
cannot be removed.
The test cannot be
saved. Some of the Test
Units that have been
removed are referenced
in one or more of the QC
Definitions.
SYS-VER-02-07
CM
Unit
Test Definitions: Result Unit
referenced in referenced ina Reflex Rule
a Reflex Rule cannot be removed.
The test cannot be
saved. Some of the Test
Units that have been
removed are referenced
in one or more of the
Reflex Rules.
SYS-VER-02-07
CM
Unit
referenced in
Sample List
The test cannot be
saved. Some of the Test
Units that have been
removed are referenced
in Sample List.
SYS-EVAL-06-04-01 CM
Not possible to add
Material. All indexes are
already used.
SYS-VER-02-07
CM
Duplicated
The Material Definition Index
Material Index must be unique in the
system. The user has entered
an already assigned Material
Index.
Material Definition Error:
The Material Index is
already used.
SYS-VER-02-07
CM
Duplicated
The Material Definition Name
Material Name must be unique in the
system. The user has entered
an already assigned Material
Name.
Material Definition Error:
The entered Material
Name is already used.
SYS-VER-02-07
CM
Material Type cannot be
Denied
Modification of changed if the Material is
Referenced in Tests or QC's.
Referenced
Material
Material Definition Error:
Material Type cannot be
changed if the Material is
Referenced.
SYS-VER-02-07
CM
Test Definitions: Result Unit
referenced in Sample List
cannot be removed.
Material Definition
No Material
Index
available
There are no free indexes to
assign to create a new
Material. See valid Material
Index ranges.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 22
System Response
Where
Raised
Lot Specific Information:
The Extended Expiration
Date must be later than
the expiration date.
SYS-VER-02-07
CM
Duplicated Lot The user has entered the
Number
same Lot Number for both
the Active and the Alternate
Material Lots.
Lot Specific Information:
The Lot Number is
already used.
SYS-VER-02-07
CM
Duplicated Lot Within a same Material
Definition
Definition, the user has
entered the same Expiration
Date for Active and Alternate
Lot Numbers with the same
last 4 digits.
Lot Specific Information:
The Lot Definition is
already used.
SYS-VER-02-07
CM
Missing ISI
Value
Lot Specific Information:
Missing or incorrect ISI
values.
SYS-VER-02-07
CM
ScanMBarcode was read but data
Unknown data format is not as expected.
Scan Material Data:
Unknown or incorrect
barcode data format.
SYS-VER-02-07
CM
ScanM-No
TOP data
Barcode was read but there
is no data for the TOP
Instrument.
Scan Material Data: This
barcode does not
contain information for
the TOP instrument.
SYS-VER-02-07
CM
ScanMMaterial Data
OK
Material Definition read from
barcode is ready to update.
Material Definition is
ready for update.
SYS-VER-02-07
CM
ScanMUnknown
Material
Material Definition read from
barcode has not been
identified.
Error: Unknown Material
Definition.
SYS-VER-02-07
CM
ScanM Bottle type
error
The barcode does not contain
a valid Bottle type, which is a
mandatory field.
Barcode Error: Missing
or incorrect bottle type.
SYS-VER-02-07
CM
Material Definition error:
Lot Management is
disabled for this Material
Definition.
SYS-VER-02-07
CM
Expiration
Date Error
Within a same Material Lot
Definition, the user has
entered an Extended
Expiration Date that is earlier
than the normal Expiration
Date.
The user did not enter a valid
ISI value for the Active and
Alternative Lot (if enabled).
ScanM-No Lot Material Definition must have
Info
Lot Management enabled in
order to be updated through
barcode data.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
ScanM-No Alt. Material Definition must have
Lot Info
Alternative Lot Management
enabled in order to be
updated through barcode
data.
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 23
System Response
Where
Raised
Material Definition error:
Alternative Lot
Management is disabled
for this Material
Definition.
SYS-VER-02-07
CM
ScanM-Lot
Number error
The barcode does not contain
a valid Lot Number.
Barcode Error: Missing,
incorrect or duplicated
Lot Number.
SYS-VER-02-07
CM
ScanMExpiration
Date error
The barcode does not contain
a valid Expiration Date.
Barcode Error: Missing
or incorrect Lot
expiration date.
SYS-VER-02-07
CM
ScanM-ISI
Value error
The barcode does not specify
a valid ISI value when
required, or value is outside
limits.
Barcode Error: Missing
or incorrect ISI value.
SYS-VER-02-07
CM
ScanM-AVError in one of the Assigned
Unknown Test Values given from the
Code
Barcode. Unknown Test
Definition.
Error: Unknown Test
Definition.
SYS-VER-02-07
CM
ScanM-AVNot found
Error in one of the Assigned
Values given from the
Barcode. Pair Material-Test
not defined in the system.
Error: Pair Material-Test
not defined.
SYS-VER-02-07
CM
ScanM-AVUnit
Error in one of the Assigned
Values given from the
Barcode. Unknown or not
consistent Result Unit.
Error: Unknown or
different Result Unit.
SYS-VER-02-07
CM
ScanMOnBoard
Some of the scanned
Materials intended to be
modified are on-board.
Saving barcode data
Error: Some of the
affected Materials are
on-board. Data cannot
be saved.
SYS-VER-02-07
CM
Total default clean
volume exceeds syringe
volume limits.
SYS-VER-02-07
CM
The Vial Properties
cannot be updated
because is currently
used in a placed Material
Definition.
SYS-VER-02-07
CM
Default Clean Material Definitions: Total
clean volume exceeds
Vol.outside
syringe limits syringe volume limits.
Vial Properties
Placed Vial
Properties
The Vial Properties cannot be
updated because is currently
used in a placed Material
Definition.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 24
System Response
Where
Raised
The Vial Set cannot be
updated because is
currently used in a
placed Material
Definition.
SYS-VER-02-07
CM
General Information:
Parent Test not selected.
SYS-VER-02-07
CM
Missing
Test Definitions: Test Paired
Master Paired with no Master Paired Test
Test
selected.
General Information:
Master Paired Test not
selected.
SYS-VER-02-07
CM
No Patient
Result Units
selected.
Test Definitions: There are no
Result Units enabled.
Result Units cfg.: There
are not Patient Units
selected.
SYS-VER-02-07
CM
No Primary
Unit
Test Deifnitions: There is no
Primary Unit selected.
Result Units cfg.: There
is not Primary Unit
selected.
SYS-VER-02-07
CM
NPP needed
for Ratio unit
Test Definitions: A calculated
unit Ratio cannot be defined if
NPP is not enabled for this
Test.
Result Units cfg.: The
Ratio Unit cannot be
defined if NPP is not
enabled.
SYS-VER-02-07
CM
NPP needed
for INR unit
Test Definitions: A calculated
unit INR cannot be defined if
NPP is not enabled for this
Test.
Result Units cfg.: The
INR Unit cannot be
defined if NPP is not
enabled.
SYS-VER-02-07
CM
Statistical
Units not
allowed
Test Definitions: The Test
cannot define statistical units
as Patient Units because the
Primary wavelength algorithm
was not selected.
Result Units cfg.:
Statistical Units not
allowed if the Primary
algorithm is not set to
Statistic.
SYS-VER-02-07
CM
Paired Units
not allowed
Test Definitions: The Test
cannot define paired units
because it is not a paired test.
Result Units cfg.: Paired
Units not allowed
because this is not a
Paired Test.
SYS-VER-02-07
CM
Paired Unit
not available
Test Definitions: A Paired unit
formula has been defined
using a paired unit that is not
selected as patient unit in
both the current and in the
Master Paired Test.
Result Unit Definition:
The Paired Unit selected
must be a selected
patient unit in both the
current test and in the
Master Paired Test.
SYS-VER-02-07
CM
Placed Vial
Set
The Vial Set cannot be
updated because is currently
used in a placed Material
Definition.
Test Def. Consistency Checks
Missing
Parent Test
Test Definitions: Test
Shadow with no Parent Test
selected.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 25
System Response
Where
Raised
Test Definitions: Only
one calibration unit can
be defined if enable
conversion is disabled.
SYS-EVAL-07-06-xx CM
NPP needed Test Definitions: The Ratiofor Normalized Normalized results require
NPP to be defined.
result
Result Units cfg.: NPP
must be enabled in both
the current Test and in
the Master Paired Test, if
this paired unit is to be
used.
SYS-VER-02-07
CM
Correlation
range error
Result Unit Definition:
Correlation range min.
greater than Correlation
range max.
SYS-VER-02-07
CM
Normal range Test Definitions Result Units:
error
Normal range error.
Result Unit Definition:
Normal range min.
greater than Normal
range max.
SYS-VER-02-07
CM
Test Range
error
Test Definitions Result Units:
Test range error.
Result Unit Definition:
Test range min. greater
than Test range max.
SYS-VER-02-07
CM
Diluted Test
Range Error
Test Definitions Result Units:
Diluted Test range error.
Result Unit Definition:
Diluted Test range min.
greater than Diluted Test
range max.
SYS-VER-02-07
CM
Extended Test Test Definitions Result Units:
Range Error
Extended Test range error.
Result Unit Definition:
Extended Test range
min. greater than
Extended Test range
max.
SYS-EVAL-06-04-01 CM
Linear Range Test Definitions Result Units:
Error
Linear range error.
Result Unit Definition:
Linear range min.
greater than Linear
range max.
SYS-VER-02-07
CM
Diluted Linear Test Definitions Result Units:
Range Error
Diluted Linear range error.
Result Unit Definition:
Diluted Linear range min.
greater than Diluted
Linear range max.
SYS-VER-02-07
CM
Only Allowed
One Primary
Calibration
Unit
Test Definitions: Only allowed
one primary calibration unit
Test Definitions Result Units:
Correlation range error.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Test Definitions Result Units:
Extended
Linear Range Extended Linear range error.
Error
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 26
System Response
Where
Raised
Result Unit Definition:
Extended Linear range
min. greater than
Extended Linear range
max.
SYS-EVAL-06-04-01 CM
Therapeutic
Range Error
Test Definitions Result Units:
Therapeutic range error.
Result Unit Definition:
Therapeutic range min.
greater than Therapeutic
range max.
SYS-VER-02-07
CM
Source
Calibration
Unit is not
primary Error
Test Definitions Result Units:
Source Calibration Unit is not
primary error
Calibration: Allow
Conversion must not be
enabled for the Source
Calibration Unit.
SYS-EVAL-06-04-01 CM
Missing Test
ISI Value
Test Definitions INR Result
Unit: Missing Load Cycle
Material with proper ISI value
defined.
INR Result Unit: The
Load Cycle definition
must use a material with
a defined ISI value.
SYS-VER-02-07
CM
Ambiguous
Test Definitions: If the result
Test ISI Value unit is the INR result, then
only one of the materials from
the load cycle may have an
ISI value assigned to it.
INR Result Unit: Only
one of the Load Cycle
materials must have the
ISI value defined.
SYS-VER-02-07
CM
Y-axis range
error
Test Definitions: The Y-axis
Curve Display maximum shall
be greater than the minimum
Result Units cfg.: The Yaxis Curve Display
minimum value should
be less than the
maximum value.
SYS-VER-02-07
CM
Result curve
mode not
available
Test Definitions: Normalized
result curve display mode not
available. Data normalization
is disabled.
Result Units cfg.:
Normalized result curve
display mode not
available. Data
normalization is
disabled.
SYS-VER-02-07
CM
No Load
Cycles
Defined
Test Definitions: at least one
load cycle is required to
perform a test
Analytical Cycle: No
Load Cycles defined.
SYS-VER-02-07
CM
Delay Time
greater than
Standard
Time
Test Definitions: The
Standard Acquisition Time
must be greater than the
Delay Time.
Analytical Cycle: The
Standard Acquisition
Time must be greater
than the Delay Time.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Extended less Test Definitions: if an
than Standard extended time is defined, it
must be greater than the
standard time
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 27
System Response
Analytical Cycle:
Extended acquisition
time less than Standard
Acquisition Time.
SYS-VER-02-07
Where
Raised
CM
Extended
Time greater
than that of
Parent Test
Test Definitions Extended
Time greater than Parent
Extended Time.
Test Definitions:
Extended Time can not
be greater than Parent
Extended Time.
SYS-EVAL-07-06-xx CM
Total Cuvette
Volume
Exceeded
Test Definitions: The volume
dispensed in cuvette as a
sum of all the load cycles is
greater than the cuvette's
capacity
Analytical Cycle: The
Total Cuvette Volume is
exceeded.
SYS-VER-02-07
CM
Insufficient
Total Cuvette
Volume
Test Definitions: The volume
dispensed in cuvette as a
sum of all the load cycles is
less than the minimum
necessary to acquire data.
Analytical Cycle: Total
Cuvette Volume is less
than the minimum
cuvette volume for data
acquisition.
SYS-VER-02-07
CM
Incubation
Time not
allowed
Test Definitions: For the last
loading cycle, the incubation
time is not allowed.
AC Load Cycle:
Incubation is not allowed
for the last load cycle.
SYS-VER-02-07
CM
Incubation
Time Error
Test Definitions: In a concrete
loading cycle definition, the
Incubation Time Minimum is
greater than the Incubation
Time Maximum.
AC Load Cycle:
Incubation Time
Minimum greater than
Maximum.
SYS-VER-02-07
CM
Last Material
is not a Start
Reagent
Test Definitions: in last cycle
the material must be of type
Start Reagent.
Analytical Cycle: Last
material is not a Start
Reagent.
SYS-VER-02-07
CM
Analytical Cycle: Only
one Start Reagent Load
Cycle is allowed.
SYS-VER-02-07
CM
More than one Test Definitions - Analytical
Start Reagent Cycle: Only one Start
Reagent Load Cycle is
defined.
allowed.
Mix not
allowed for
first load
Test Definitions - Analytical
Cycle: The first load cycle
cannot perform Mix process.
AC Load Cycle: Mix is
not allowed for the First
Load Cycle.
SYS-VER-02-07
CM
Insufficient
cuvette
volume to
allow Mix
Test Definitions - Analytical
Cycle: A Load Cycle cannot
perform Mix if there is not
enough volume.
AC Load Cycle: Cuvette
volume is insufficient Mix not allowed.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
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Code
Message
Cause
Operator Action
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System Response
Where
Raised
Analytical Cycle: The
first Material must be a
material of the Sample
Area.
SYS-VER-02-07
CM
Analytical Cycle: Nonrefrigerated materials
cannot be programmed
after refrigerated
materials.
SYS-VER-02-07
CM
Load cycle for Test Definitions - Analytical
Sample not
Cycle: The Sample load cycle
defined
is mandatory and it is not
defined.
Analytical Cycle: The
Load Cycle for Sample is
not defined.
SYS-VER-02-07
CM
More than one Test Definitions - Analytical
Sample
Cycle: Only one Sample Load
defined.
Cycle is allowed.
Analytical Cycle: Only
one Sample Load Cycle
is allowed.
SYS-VER-02-07
CM
CM
First Material Test Definitions - Analytical
must reside in Cycle: First Material must
Sample Area reside in Sample Area.
Invalid Load
Cycle
sequence
Test Definitions - Analytical
Cycle: The load cycle
sequence does not allow to
program materials from the
Sample Area after materials
in the Reagent Area.
Total Volume
exceeds the
Max Syringe
Volume
Test Definition: for a single
dispensing the material
volume (including head
volume and air gaps) must be
within the syringe volume
AC Load Cycle: The
material Total Volume
exceeds the maximum
allowed by the syringe.
SYS-VER-02-07
Total Clean
Volume
exceeds the
Max Syringe
Volume
Test Definition: The Clean
total volume exceeds the
maximum allowed by the
syringe.
AC Load Cycle: The
Clean total volume
exceeds the maximum
allowed by the syringe.
SYS-EVAL-08-02-xx CM
Volume less
than Min
Syringe
Volume
Test Definition: for a single
dispensing, any of the
material volumes defined
(including head volume and
air gaps) cannot be less than
the minimum syringe volume.
AC Load Cycle: At least
one of the material
transport volumes is less
than the minimum
syringe volume.
SYS-VER-02-07
Clean Volume
less than Min
Syringe
Volume
Test Definition: At least one
of the clean volumes is less
than the minimum syringe
volume.
AC Load Cycle: At least
one of the clean volumes
is less than the minimum
syringe volume.
SYS-EVAL-08-02-xx CM
CM
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
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Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Clean
Volumes
exceed valid
Syringe limits
Test Definition: the total clean
volume exceeds syringe max.
or any individual clean
volume is less than the
syringe min.
AC Load Cycle: The
material clean pipetting
volumes are out of the
syringe volume limits.
See associated Material
Definition.
SYS-VER-02-07
CM
SPD Diluent
Clean
Volumes
exceed
Syringe limits
Test Definition: for a single
dispensing the material
volume (including air gaps)
must be within the syringe
volume limits
Sample Predilution: The
diluent clean pipetting
volumes are out of the
syringe volume limits.
See associated Material
Definition.
SYS-VER-02-07
CM
SPD Diluent
Volumes less
than Syringe
Min.
Test Definition: for a single
dispensing, any of the
material volumes defined
(including head volume and
air gaps) cannot be less than
the minimum syringe volume.
Sample Predilution:
Some of the siluent
transport volumes are
less than the minimum
syringe volume.
SYS-VER-02-07
CM
Alternative PD
Diluent Clean
Volumes
exceed
Syringe limits
Test Definition: for a single
dispensing the material
volume (including air gaps)
must be within the syringe
volume
Alternative Predilution:
The diluent clean
pipetting volumes are out
of the syringe volume
limits. See associated
Material Definition.
SYS-EVAL-07-06-xx CM
Unable to
Compute
Sample
Predilution
Volumes
Test Definitions: With the
given Sample Predilution
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because the desired dilution
factor cannot be reached.
Sample Predilution
Algorithm: Dilution ratio
cannot be achieved in
the number of allowed
dilution steps.
SYS-VER-02-07
Unable to
Compute
Alternative
Predilution
Volumes
Test Definitions: With the
given Alternative Predilution
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because the desired dilution
factor cannot be reached.
Alternative Predilution
Algorithm: Dilution ratio
cannot be achieved in
the number of allowed
dilution steps.
SYS-EVAL-07-06-xx CM
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
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Service Action
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System Response
Where
Raised
Sample
Predilution
requires AC
Plasma
parameters.
Test Definitions: The dilutions
algorithm cannot compute
appropriate dilution volumes.
AC Plasma parameters have
not been configured.
Sample Predilution
Algorithm: Missing
Sample cfg. in Analytical
Cycle.
SYS-VER-02-07
CM
Alternative
Predilution
requires AC
Plasma
parameters.
Test Definitions: The dilutions
algorithm cannot compute
appropriate dilution volumes.
AC Plasma parameters have
not been configured.
Alternative Predilution
Algorithm: Missing
Plasma cfg. in Analytical
Cycle.
SYS-EVAL-07-06-xx CM
Sample
Predilution:
Sample
volume
exceeds
cuvette
volume
Test Definitions: With the
given AC parameters, the
dilutions algorithm cannot
compute appropriate dilution
volumes because the needed
sample volume exceeds
cuvette volume.
Sample Predilution
Algorithm: Sample
volume exceeds cuvette
volume.
SYS-VER-02-07
Alternative
Predilution:
Sample
volume
exceeds
cuvette
volume
Test Definitions: With the
given AC parameters, the
dilutions algorithm cannot
compute appropriate dilution
volumes because the needed
sample volume exceeds
cuvette volume.
Alternative Predilution
Algorithm: Sample
volume exceeds cuvette
volume.
SYS-EVAL-07-06-xx CM
Sample
Predilution:
Dilution
Mixture
volume
exceeds
cuvette
volume.
Test Definitions: With the
given AC & pre-dilution
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because one of the needed
mixture volumes exceeds
cuvette volume.
Sample Predilution
Algorithm: Dilution
volume exceeds cuvette
volume.
SYS-VER-02-07
Alternative
Predilution:
Dilution
Mixture
volume
exceeds
cuvette
volume.
Test Definitions: With the
given AC & pre-dilution
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because one of the needed
mixture volumes exceeds
cuvette volume.
Alternative Predilution
Algorithm: Dilution
volume exceeds cuvette
volume.
SYS-EVAL-07-06-xx CM
CM
CM
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 31
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Sample
Predilution:
Parts Sample/
Diluent.
Test Definitions: Wrong
number of parts Sample /
Diluent. The dilutions
algorithm cannot compute
appropriate dilution volumes.
Sample Predilution
Algorithm: Wrong
number of parts Sample/
Diluent.
SYS-VER-02-07
Alternative
Predilution:
Parts Sample/
Diluent.
Test Definitions: Wrong
number of parts Sample /
Diluent. The dilutions
algorithm cannot compute
appropriate dilution volumes.
Alternative Predilution
Algorithm: Wrong
number of parts Sample/
Diluent.
SYS-EVAL-07-06-xx CM
Sample
Predilution:
Sample
transport
parameters
error.
Test Definitions: With the
given AC & pre-dilution
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because Sample airgaps
exceed syringe volume.
Sample Predilution
Algorithm: The sample
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
CM
SPD Sample
Volumes less
than Syringe
Min.
Test Definition: for a single
dispensing, any of the
material volumes defined
(including head volume and
air gaps) cannot be less than
the minimum syringe volume.
Sample Predilution:
Some of the sample/
mixture airgap or head
volumes are less than
the minimum syringe
volume.
SYS-VER-02-07
CM
Alternative
Predilution:
Sample
transport
parameters
error.
Test Definitions: With the
given AC & Alternative predilution parameters, the
dilutions algorithm cannot
compute appropriate dilution
volumes because Sample
dispensing volume exceed
syringe volume.
Alternative Predilution
Algorithm: The sample
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-EVAL-07-06-xx CM
Alternative PD
Sample
Volumes less
than Syringe
Min.
Test Definition: for a single
dispensing, any of the
material volumes defined
(including head volume and
air gaps) cannot be less than
the minimum syringe volume.
Alternative Predilution:
Some of the sample/
mixture airgap or head
volumes are less than
the minimum syringe
volume.
SYS-EVAL-07-06-xx CM
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 32
System Response
Where
Raised
Sample
Predilution:
Diluent
transport
parameters
error.
Test Definitions: With the
given AC & pre-dilution
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because Diluent dispensing
volume exceed syringe
volume.
Sample Predilution
Algorithm: The diluent
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
CM
Alternative
Predilution:
Diluent
transport
parameters
error.
Test Definitions: With the
given AC & Alternative predilution parameters, the
dilutions algorithm cannot
compute appropriate dilution
volumes because Diluent
dispensing volume exceed
syringe volume.
Alternative Predilution
Algorithm: The diluent
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-EVAL-07-06-xx CM
Alternative PD
Diluent
Volumes less
than Syringe
Min.
Test Definition: for a single
dispensing, any of the
material volumes defined
(including head volume and
air gaps) cannot be less than
the minimum syringe volume.
Alternative Predilution:
Some of the diluent
airgap or head volumes
are less than the
minimum syringe
volume.
SYS-EVAL-07-06-xx CM
Sample
Predilution:
Test AC
Sample
transport
parameters
error.
Test Definitions: With the
given Test AC parameters,
the sample pre-dilutions
algorithm cannot compute
appropriate dilution volumes
because Sample dispensing
volume exceed syringe
volume.
Sample Predilution
Algorithm: The test
Analytical Cycle Sample
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
Alternative
Predilution:
Test AC
Sample
transport
parameters
error.
Test Definitions: With the
given Test AC parameters,
the Rerun pre-dilutions
algorithm cannot compute
appropriate dilution volumes
because Sample dispensing
volume exceed syringe
volume.
Alternative Predilution
Algorithm: The Test
Analytical Cycle Sample
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-EVAL-07-06-xx CM
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 33
System Response
Where
Raised
Sample
Predilution:
Sample
dispenses
error.
Test Definitions - Predilution:
With the given Predilution
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Predilution Sample
dispensations exceeds max.
allowed dispensations.
Sample Predilution
Algorithm: The number
of sample dispensations
required to make dilution
exceeds maximum
number of allowed
dispensations.
SYS-VER-02-07
CM
Sample
Predilution
2nd step
Sample error.
Test Definitions - Predilution:
With the given Predilution
parameters the sample
predilution can only achieved
using sample in the 2nd
predilution step, which is not
allowed by the system.
Sample Predilution
Algorithm: Sample
dispensations in 2nd
predilution step are not
allowed.
SYS-VER-02-07
CM
Alternative
Predilution:
Sample
dispenses
error.
Test Definitions - Predilution:
With the given Alternative
Predilution parameters the
dilutions algorithm cannot
compute appropriate volumes
because Predilution Sample
dispensations exceeds max.
allowed dispensations.
Alternative Predilution
Algorithm: The number
of sample dispensations
required to make dilution
exceeds maximum
number of allowed
dispensations.
SYS-EVAL-07-06-xx CM
AlternativePre
dilution 2nd
step Sample
error.
Test Definitions - Predilution:
With the given Predilution
parameters the sample
predilution can only achieved
using sample in the 2nd
predilution step, which is not
allowed by the system.
Alternative Predilution
Algorithm: Sample
dispensations in 2nd
predilution step are not
allowed.
SYS-EVAL-07-06-xx CM
Sample
Predilution:
Mixture
dispenses
error.
Test Definitions - Predilution:
With the given Predilution
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Predilution Mixture
dispensations exceeds max.
allowed dispensations.
Sample Predilution
Algorithm: The number
of mixture dispensations
required to make dilution
exceeds maximum
number of allowed
dispensations.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
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3 - 34
System Response
Where
Raised
Alternative
Predilution:
Mixture
dispenses
error.
Test Definitions - Predilution:
With the given Alternative
Predilution parameters the
dilutions algorithm cannot
compute appropriate volumes
because Predilution Mixture
dispensations exceeds max.
allowed dispensations.
Alternative Predilution
Algorithm: The number
of mixture dispensations
required to make dilution
exceeds maximum
number of allowed
dispensations.
SYS-EVAL-07-06-xx CM
Sample
Predilution:
Diluent
dispenses
error.
Test Definitions - Predilution:
With the given Predilution
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Predilution Diluent
dispensations exceeds max.
allowed dispensations.
Sample Predilution
Algorithm: The number
of diluent dispensations
required to make dilution
exceeds maximum
number of allowed
dispensations.
SYS-VER-02-07
Alternative
Predilution:
Diluent
dispenses
error.
Test Definitions - Predilution:
With the given Alternative
Predilution parameters the
dilutions algorithm cannot
compute appropriate volumes
because Predilution Diluent
dispensations exceeds max.
allowed dispensations.
Alternative Predilution
Algorithm: The number
of diluent dispensations
required to make dilution
exceeds maximum
number of allowed
dispensations.
SYS-EVAL-07-06-xx CM
Sample
Predilution
Mix Not
Possible.
Test Definitions - Sample
Predilution. With the given
Predilution parameters some
predilution steps cannot
perform Mix process.
Sample Predilution
Algorithm: Mix is not
possible in some steps:
Mix volume exceeds
maximum syringe
volume or is less than
minimum aspiratable
volume.
SYS-VER-02-07
Alternative
Predilution
Mix Not
Possible.
Test Definitions - Alternative
Predilution. With the given
Predilution parameters some
predilution steps cannot
perform Mix process.
Alternative Predilution
Algorithm: Mix is not
possible in some steps:
Mix volume exceeds
maximum syringe
volume or is less than
minimum aspiratable
volume.
SYS-EVAL-07-06-xx CM
CM
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 35
System Response
Where
Raised
Predilution
Diluent
Material not
Defined
Test Definitions - Sample
Predilution. The Diluent
material is not specified.
Sample Predilution:
Diluent material not
defined.
SYS-VER-02-07
CM
Alternative
Predilution
Diluent
Material not
Defined
Test Definitions - Alternative
Predilution. The Diluent
material is not specified.
Alternative Predilution:
Diluent material not
defined.
SYS-EVAL-07-06-xx CM
Calibration
Point - First
Point Check
Error
First Point Check is enabled
for some Calibration point but
it is disabled for DR
Parameters
First Point Check must
be enabled for the test if
it is to be applied to a
calibration point.
SYS-EVAL-07-03-01 CM
Calibration
Point - Last
Point Check
Error
Last Point Check is enabled
for some Calibration point but
it is disabled for DR
Parameters
Last Point Check must
be enabled for the test if
it is to be applied to a
calibration point.
SYS-EVAL-07-03-01 CM
Calibration
Point - Signal
Check Error
Signal Check is enabled for
some point but disabled for
DR Parameters
Signal Check must be
enabled for the test if it is
to be applied to a
calibration point.
SYS-EVAL-07-03-01 CM
Calibration
Point - Curve
Sequence
Check Error
Curve Sequence Check is
enabled for some point but
disabled for DR Parameters
Curve Sequence Check
must be enabled for the
test if it is to be applied to
a calibration point.
SYS-EVAL-07-03-01 CM
Spike removal Check is
Calibration
Point - Spike enabled for some point but
removal Error disabled for DR Parameters
Spike removal Check
must be enabled for the
test if it is to be applied to
a calibration point.
SYS-EVAL-07-03-01 CM
Calibration
Point Baseline by
moving SD
Error
Baseline by moving SD
Check is enabled for some
point but disabled for DR
Parameters
Baseline by moving SD
Check must be enabled
for the test if it is to be
applied to a calibration
point.
SYS-EVAL-07-03-01 CM
Calibration
Point Normalized
Delta Check
Lower Limit
Error
Normalized Delta Checks
Lower Limit Check is enabled
for some point but disabled
for DR Parameters
Normalized Curve Delta
Checks Lower Limit must
be enabled for the test if
it is to be applied to a
calibration point.
SYS-EVAL-09-01-xx CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
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System Response
Where
Raised
Calibration
Point Normalized
Delta Check
Upper Limit
Error
Normalized Delta Checks
Upper Limit Check is enabled
for some point but disabled
for DR Parameters
Normalized Curve Delta
Checks Upper Limit must
be enabled for the test if
it is to be applied to a
calibration point.
SYS-EVAL-09-01-xx CM
Calibration
Point Calibrated
Results Delta
Check Error
Calibrated Results Delta
Check is enabled for some
point but disabled for DR
Parameters
Calibrated Results Delta
Check must be enabled
for the test if it is to be
applied to a calibration
point.
SYS-EVAL-07-03-01 CM
Calibration
Point Baseline Mean Check
Error
Baseline Mean Check is
enabled for some point but
disabled for DR Parameters
Baseline Mean Check
must be enabled for the
test if it is to be applied to
a calibration point.
SYS-EVAL-07-03-01 CM
Calibration
Point Endpoint Check Error
Endpoint Check is enabled
for some point but disabled
for DR Parameters
Endpoint Check must be
enabled for the test if it is
to be applied to a
calibration point.
SYS-EVAL-07-03-01 CM
Wrong no. of
Calibration
Points
Test Definitions - Calibration:
Wrong number of Calibration
Points.
Calibration: Wrong
number of Calibration
Points.
SYS-VER-02-07
Wrong no. of
Calibration
dilution points
above 100%
Test Definitions - Calibration
Definition: the number of
calibration points greater than
100% are limited to <Data
Dictionary- Calibration Max.
Dilution Points greater than
100%>
Calibration: Wrong
number of Dilution Points
above 100%.
SYS-VER-02-07
Wrong no. of Test Definitions - Parallelism
Parallelism
Dilution Algorithm: Wrong
dilution points number of Dilution Points.
Parallelism Dilutions:
Wrong number of
Dilution Points.
SYS-VER-02-07
CM
Parallelism
Test Definitions - Parallelism
Dilution points Dilution Algorithm: The first
error
Dilution Point must be 100 %.
Parallelism: The first
Parallelism Dilution Point
must be 100 %.
SYS-VER-02-07
CM
Calibration: The
calibrator Assigned
Value for the Active Lot
is not defined.
SYS-VER-02-07
CM
Calibrator
Active
Assigned
Value
Test Definitions - The
Calibrator Assigned Value for
the active lot has not been
entered.
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
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System Response
Where
Raised
Pre-diluted
calibrator
Active
Assigned
Values
Test Definitions - Pre-diluted
calibrators calibration:
Missing Active lot Assigned
Values.
Calibration: Pre-diluted
calibrator Assigned
Values for the Active
Lots are not defined.
SYS-VER-02-07
CM
Calibrator
Alternative
Assigned
Value
Test Definitions - The
Calibrator Assigned Value for
the Alternative Lot has not
been entered.
Calibration: The
calibrator Assigned
Value for the Alternative
Lot is not defined.
Review the calibrator
Material Definition.
SYS-VER-02-07
CM
Pre-diluted
calibrator
Alternative
Assigned
Values
Test Definitions - Pre-diluted
calibrators calibration:
Missing Alternative lot
Assigned Values.
Calibration: Pre-diluted
calibrator Assigned
Values for the Alternative
Lots are not defined.
Review calibrator
Material Definitions.
SYS-VER-02-07
CM
Duplicated
pre-diluted
Calibrator
alternative
Assigned
Value
Test Definitions - Duplicated
assigned values for prediluted calibrators are not
allowed.
Calibration: Duplicated
Alternative Lot Assigned
Values in pre-diluted
calibrators calibration
points are not allowed.
Review calibrators
Material Definition.
SYS-VER-02-07
CM
Min.calibration Test Definitions - Min. valid
replicates per calibration
replicates
point greater than number of
error
calibration replicates.
Calibration: Calibration
point min. valid
replicates is greater than
the number of calibration
replicates.
SYS-VER-02-07
CM
Invalid
Dispensation
Method
Test Definitions - Calibration
Volume exceeds the
maximum volume for the
selected dispensation
method. Please, select Serial
dispensation method.
Calibration: Direct
dilution required as a
volume needed for Serial
Dilution exceeds
maximum cuvette
volume.
SYS-EVAL-06-04-02 CM
Cal.points
outside linear
range
Test Definitions - Automatic
calibration target
concentrations outside
calibration unit linear range.
Calibration: Entered
target concentration for a
calibration point is
outside calibration unit
linear range.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
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3 - 38
System Response
Where
Raised
Cal.point edit
mode error.
Test Definitions - Calibration
dilution points definition mode
is only available with Sample
Pre-dilution enabled.
Calibration: Dilution point
definition mode by target
is only available with
Sample Predilution
enabled.
SYS-VER-02-07
CM
Duplicated
pre-diluted
Assigned
Value
Test Definitions - Duplicated
assigned values for prediluted calibrators are not
allowed.
Calibration: Duplicated
Assigned Values in prediluted calibrators
calibration points are not
allowed.
SYS-VER-02-07
CM
Pre-diluted
Test Definitions - Pre-diluted
calibrators Lot calibrators must have the
cfg. error
same Lot management cfg.
Calibration: All the prediluted calibrators must
have the same Lot
Management cfg. See
corresponding Material
Definitions.
SYS-VER-02-07
CM
Maximum
Number of
Dilution Cells
Exceeded
Test Definitions - The total
number of cuvette cells used
to prepare all dilutions/
predilutions cannot exceed
52.
Calibration Dilution
Algorithm: The total no.
of needed cuvette cells
exceeds the maximum
allowed. Reduce no. of
replicates.
SYS-VER-02-07
CM
Calibration
unit not
defined
Test Definitions - Calibration
or Imported Calibration with
Raw Data, need the
Calibration Unit.
Calibration: Calibration
Unit not defined.
SYS-VER-02-07
CM
Imported
Test Definitions: Calibration
Measured Unit Resulted Data Imported for
Error
Tests with a different
Measured Unit.
Imported Calibration:
The Measured Unit of a
Test that imports
Resulted Calibration
Data, must be the same
Measured Unit defined
for the Imported Test.
SYS-VER-02-07
CM
Invalid
Standard
Time
Test Definitions: An
Imported Raw Data Test
must have Standard
Time less than or equal
to the longest time of the
imported test.
SYS-EVAL-07-04-xx
Test Definitions: An Imported
Raw Data Test must have
Standard Time less than or
equal to the longest time of
the imported test.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
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3 - 39
System Response
Where
Raised
Test Definitions: An
Imported Raw Data Test
must have Extended
Time less than or equal
to the Extended time of
the imported test.
SYS-EVAL-08-00-xx
Invalid Check Test Definitions: If Parent
Result
does not have Result Check
defined or is defined using
the same wavelength as the
Primary wavelength, then the
shadow test must take the
value of the Primary
Wavelength of the Parent
Test.
Test Definitions: Result
Check must take the
value of the Primary
Wavelength of the
Parent Test.
SYS-EVAL-07-06-xx CM
Invalid
Reagent
Selection
Test Definitions: Reagents for
an assay that uses an
imported calibration (Raw
Data) must have same start
and intermediate reagents as
those defined for the test that
is imported.
Test Definitions:
Intermediate and Start
reagents must be the
same as those defined
for the test whose
calibration is imported.
SYS-EVAL-07-04-xx CM
Incompatible
Shadow
Import Def.
Test Definitions: A Shadow
Test cannot use a Raw Data
Imported Calibration from a
Test different than the Parent
Test.
Imported Calibration: A
Shadow Test cannot use
a Raw Data Imported
Calibration from a Test
different than the Parent
Test.
SYS-VER-02-07
Invalid
calibration
Allow
Conversion
Calibration Unit must have
Allow Conversion unselected.
Calibration: Calibration
Unit must have Allow
Conversion unselected.
SYS-EVAL-06-04-01 CM
Test Definitions - Calibration
Calibration
Imported Test is Imported and the Imported
Test has not been selected.
not selected
Imported Calibration:
Imported Test not
selected.
SYS-VER-02-07
CM
Imported Test Test Definitions - Calibration
is not
is Imported but the Imported
consistent
Test Definition is not
Consistent.
Imported Calibration:
The Imported Test
Definition is not
Consistent.
SYS-VER-02-07
CM
Invalid
Extended
Time
Test Definitions: An Imported
Raw Data Test must have
Extended Time less than or
equal to the Extended time of
the imported test.
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
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3 - 40
System Response
Where
Raised
Calibrator
Material not
Defined
Test Definitions - Calibration
not imported needs the
Calibrator Material.
Automatic Dilutions
Calibration: Calibrator
material not defined.
SYS-VER-02-07
CM
Calibrator
transport
parameters
error
Test Definitions: With the
given transport calibrator
parameters, the dilutions
algorithm cannot compute
appropriate calibration
volumes because Calibrator
dispensing volume exceed
syringe volume.
Calibration Dilution
Algorithm: The calibrator
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
CM
Calibrator
transport
Volumes less
than Syringe
Min.
Test Definition: for a single
dispensing, any of the
material volumes defined
(including head volume and
air gaps) cannot be less than
the minimum syringe volume.
Automatic Dilutions
Calibration: Some of the
calibrator airgap or head
volumes are less than
the minimum syringe
volume.
SYS-VER-02-07
CM
Parallelism
Sample
transport
parameters
error.
Test Definitions: With the
given AC sample transport
parameters, the Parallelism
dilutions algorithm cannot
compute appropriate volumes
because sample dispensing
volume exceeds syringe
volume.
Parallelism Dilution
Algorithm: The sample
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
CM
Calibration
Diluent
Material not
Defined
Test Definitions - Automatic
Calibration not imported
needs the Calibration Diluent
Material.
Automatic Dilutions
Calibration: Diluent
material not defined.
SYS-VER-02-07
CM
Parallelism
Diluent
Material not
Defined
Test Definitions - Parallelism
needs the Calibration Diluent
Material properly configured.
Parallelism: Diluent
material not defined.
SYS-VER-02-07
CM
CalibrationDiluent
transport
parameters
error
Test Definitions: With the
given transport CalibrationDiluent parameters, the
dilutions algorithm cannot
compute appropriate
calibration volumes because
Calibration-Diluent
dispensing volume exceed
syringe volume.
Calibration Dilution
Algorithm: The diluent
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 41
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Calibration
Diluent
transport
Volumes less
than Syringe
Min.
Test Definition: for a single
dispensing, any of the
material volumes defined
(including head volume and
air gaps) cannot be less than
the minimum syringe volume.
Automatic Dilutions
Calibration: Some of the
diluent airgap or head
volumes are less than
the minimum syringe
volume.
SYS-VER-02-07
CM
CalibrationTest AC
Sample
transport
parameters
error
Test Definitions: With the
given Test AC parameters
the dilutions algorithm cannot
compute appropriate
calibration volumes because
Sample dispensing volume
exceeds syringe volume.
Calibration Dilution
Algorithm: The test
Analytical Cycle Sample
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
CM
CalibrationPredilution
Sample
transport
parameters
error
Test Definitions: With the
given Predilution parameters
the dilutions algorithm cannot
compute appropriate
calibration volumes because
predilution Sample
dispensing volume exceeds
syringe volume.
Calibration Dilution
Algorithm: The
predilution sample airgap
and head volumes
exceed the maximum
syringe volume.
SYS-VER-02-07
CM
CalibrationPredilution
Diluent
transport
parameters
error
Test Definitions: With the
given Predilution parameters
the dilutions algorithm cannot
compute appropriate
calibration volumes because
predilution Diluent dispensing
volume exceeds syringe
volume.
Calibration Dilution
Algorithm: The
predilution diluent airgap
and head volumes
exceed the maximum
syringe volume.
SYS-VER-02-07
CM
Calibration
Dilution
Predilution
Factor Error.
Test Definitions - Calibration
Dilutions: With the given
Predilution parts SampleDiluent some calibration
dilution points above 100%
cannot be calculated.
Calibration Dilution
Algorithm: Some
calibration dilution points
above 100% cannot be
calculated.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 42
System Response
Where
Raised
Calibration
Dilution Mix
Not Possible.
Test Definitions - Calibration
Dilutions: With the given
Calibration parameters some
calibration dilution steps
cannot perform Mix process.
Calibration Dilution
Algorithm: Mix is not
possible in some steps:
Mix volume exceeds
maximum syringe
volume or is less than
minimum aspiratable
volume.
SYS-VER-02-07
CM
Calibration
Dilution
Predilution
Mix Not
Possible.
Test Definitions - Calibration
Dilutions with Predilution:
With the given Predilution
parameters some calibration
Predilution steps cannot
perform Mix process.
Calibration Dilution
Algorithm: Mix is not
possible in some
predilution steps: PD Mix
volume exceeds
maximum syringe
volume or is less than
minimum aspiratable
volume.
SYS-VER-02-07
CM
Calibration
Calibrator
dispenses
error.
Test Definitions: With the
given Calibration parameters
the dilutions algorithm cannot
compute appropriate volumes
because Calibrator
dispensations exceeds max.
allowed dispensations.
Calibration Dilution
Algorithm: The number
of calibrator
dispensations required to
make dilution exceeds
the maximum number of
allowed dispensations.
SYS-VER-02-07
CM
Parallelism
Sample
dispenses
error.
Test Definitions - Parallelism:
With the given AC
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Sample dispensations
exceeds max. allowed
dispensations.
Parallelism Dilution
Algorithm: The number
of Sample dispensations
required to make dilution
exceeds the maximum
number of allowed
dispensations.
SYS-VER-02-07
CM
CalibrationPredilution
Sample
dispenses
error.
Test Definitions - Calibration:
With the given Predilution
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Predilution Sample
dispensations exceeds max.
allowed dispensations.
Calibration Dilution
Algorithm: The number
of Predilution Sample
dispensations required to
make dilution exceeds
the maximum number of
allowed dispensations.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 43
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
CalibrationPredilution
2nd step
Sample error.
Test Definitions - Calibration:
With the given Predilution
parameters there are sample
predilutions that can only
achieved using sample in the
2nd predilution step, which is
not allowed by the system.
Calibration Dilution
Algorithm: Sample
dispensations in 2nd
predilution step are not
allowed. Some
calibration predilutions
are not feasible.
SYS-VER-02-07
CM
CalibrationPredilution
Mixture
dispenses
error.
Test Definitions - Calibration:
With the given Predilution
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Predilution Mixture
dispensations exceeds max.
allowed dispensations.
Calibration Dilution
Algorithm: The number
of Predilution mixture
dispensations required to
make dilution exceeds
the maximum number of
allowed dispensations.
SYS-VER-02-07
CM
CalibrationPredilution
Diluent
dispenses
error.
Test Definitions - Calibration:
With the given Predilution
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Predilution Diluent
dispensations exceeds max.
allowed dispensations.
Calibration Dilution
Algorithm: The number
of Predilution diluent
dispensations required to
make dilution exceeds
the maximum number of
allowed dispensations.
SYS-VER-02-07
CM
Calibration
Mixture
dispenses
error.
Test Definitions: With the
given Calibration parameters
the dilutions algorithm cannot
compute appropriate volumes
because Mixture
dispensations exceeds max.
allowed dispensations.
Calibration Dilution
Algorithm: The number
of mixture dispensations
required to make dilution
exceeds the maximum
number of allowed
dispensations.
SYS-VER-02-07
CM
Parallelism
Mixture
dispenses
error.
Test Definitions - Parallelism:
With the given AC
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Mixture dispensations
exceeds max. allowed
dispensations.
Parallelism Dilution
Algorithm: The number
of mixture dispensations
required to make dilution
exceeds the maximum
number of allowed
dispensations.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 44
System Response
Where
Raised
Calibration
Diluent
dispenses
error.
Test Definitions: With the
given Calibration parameters
the dilutions algorithm cannot
compute appropriate volumes
because Diluent
dispensations exceeds max.
allowed dispensations.
Calibration Dilution
Algorithm: The number
of diluent dispensations
required to make dilution
exceeds the maximum
number of allowed
dispensations.
SYS-VER-02-07
CM
Parallelism
Diluent
dispenses
error.
Test Definitions - Parallelism:
With the given Calibration
parameters the dilutions
algorithm cannot compute
appropriate volumes because
Diluent dispensations
exceeds max. allowed
dispensations.
Parallelism Dilution
Algorithm: The number
of diluent dispensations
required to make dilution
exceeds the maximum
number of allowed
dispensations.
SYS-VER-02-07
CM
Parallelism
Dilution Mix
Not Possible.
Test Definitions - Parallelism
Dilutions: With the given AC,
Calibration and Parallelism
parameters some parallelism
dilution steps cannot perform
Mix process.
Parallelism Dilution
Algorithm: Mix is not
possible in some steps:
Mix volume exceeds
maximum syringe
volume or is less than
minimum aspiratable
volume.
SYS-VER-02-07
CM
ParallelismDiluent
transport
parameters
error
Test Definitions: With the
given transport ParallelismDiluent parameters, the
dilutions algorithm cannot
compute appropriate
Parallelism volumes because
Parallelism-Diluent
dispensing volume exceed
syringe volume.
Parallelism Dilution
Algorithm: The diluent
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
CM
ParallelismPredilution
Sample
transport
parameters
error
Test Definitions: With the
given Predilution transport
parameters, the dilutions
algorithm cannot compute
appropriate Parallelism
volumes because Predilution
Sample dispensing volume
exceed syringe volume.
Parallelism Dilution
Algorithm: The
Predilution Sample
airgap and head
volumes exceed the
maximum syringe
volume.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 45
System Response
Where
Raised
ParallelismPredilution
Diluent
transport
parameters
error
Test Definitions: With the
given Predilution transport
parameters, the dilutions
algorithm cannot compute
appropriate Parallelism
volumes because Predilution
Diluent dispensing volume
exceed syringe volume.
Parallelism Dilution
Algorithm: The
Predilution Diluent airgap
and head volumes
exceed the maximum
syringe volume.
SYS-VER-02-07
CM
CalibrationDiluent Clean
transport
parameters
error
Test Definitions - Calibration
Diluent Clean transport
volumes exceed syringe
volume limits.
Automatic Dilutions
Calibration: Diluent clean
volume exceeds the
limits allowed by the
syringe Volume. See
associated Material
Definition.
SYS-VER-02-07
CM
Calibration Missing
Plasma Load
Cycle.
Test Definitions - Calibration:
The Load cycle of the
calibrator is based in the ACPlasma load cycle, and it
does not exist.
Calibration Dilution
Algorithm: Missing
Sample cfg. in Analytical
Cycle.
SYS-VER-02-07
CM
Calibration Unable to
define dilution
points.
Test Definitions - Calibration:
Error editing calibration
points entering target
concentrations.
Calibration Dilution
Algorithm: Unable to
calculate dilution points
concentrations from
target values.
SYS-VER-02-07
CM
Calibration Dilution points
% out of
range.
Test Definitions - Calibration:
dilution concentrations
entered or calculated from
targets, are out of min/max
range or there are duplicated
or non-decreasing
concentrations.
Calibration Dilution
Algorithm: Dilution points
% are out of valid
ranges.
SYS-VER-02-07
CM
Calibration Outlier
removal not
allowed
Test Definitions - Calibration:
<Data Dictionary-Enable
Calibration Outlier Removal>
cannot be <enabled> if <Data
Dictionary-Calibration
Number of Replicates> is
less than <Calibration
Minimum Number of
Replicates to Enable Outlier
Removal>
Calibration DR: Outlier
removal feature cannot
be enabled if number of
replicates is less than 3.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 46
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Calibration %CV limit
check cannot
be enabled
Test Definitions - Calibration:
The user shall only be able to
enable the primary result
%CV Limit Check if the
number of replicates exceeds
1
Calibration DR: %CV
limit check can only be
enabled if number of
replicates is greater than
1.
SYS-VER-02-07
CM
Calibration limits range
error
Test Definitions - Calibration:
extrapolation lower limit
greater than upper limit.
Calibration DR: Limits
range error.
SYS-VER-02-07
CM
Secondary
Algorithm limits range
error
Test Definitions - Calibration:
range for secondary
algorithm lower limit greater
than upper limit.
Calibration DR: Invalid
range for secondary
algorithm.
SYS-EVAL-07-06-xx CM
Alarms
Dictionary Calibration Secondary
Algorithm
Test Definitions - Calibration:
If range for secondary
algorithm is enabled,
secondary algorithm must be
enabled.
Calibration DR: If range
for secondary algorithm
is enabled, secondary
algorithm must be
enabled.
SYS-EVAL-07-06-xx CM
Calibration Polynomial
Order Error
Test Definitions - Calibration:
Number of Calibration Points
must be greater than
Polynomial order
Calibration DR: With
Calibration Math Model
Polynomial, the number
of Calibration Points in
each segment must be
greater than Polynomial
order.
SYS-VER-02-07
CM
Calibration Extrapolation
Range
Calibration DR: With
Calibration Math Model
Polynomial, Extrapolation
Range must be set.
Calibration DR: With
Calibration Math Model
Polynomial,
Extrapolation Range
must be set.
SYS-VER-02-07
CM
Calibration Incorrect
Concentration
Range
Calibration DR: The First
Concentration defined at
High Math Model must be
greater or equal to Last
Concentration Defined at Low
Math Model
Calibration DR: The Last
Concentration defined at
High Math Model must
be greater or equal to
First Concentration
defined at Low Math
Model.
SYS-EVAL-06-02-01 CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 47
System Response
Where
Raised
Calibration DR: Cut Off
Concentration must be
greater or equals than High
Math Model Last
Concentration and less or
equals than Second Math
Model First Concentration
Calibration DR: Cut Off
Concentration must be
between High Math
Model Last
Concentration and Low
Math Model First
Concentration, both
included.
SYS-EVAL-06-02-01 CM
Calibration DR: Cut Off
Calibration Invalid Cut Off concentration must be less
Concentration than the number of
concentrations.
Calibration DR: Cut Off
concentrations must be
less than the number of
concentrations.
SYS-EVAL-06-02-01 CM
Calibration Cut Off out of
Range
Calibration Invalid High
Math Mode
Last
Concentration
Calibration DR: High Math
Model Last Concentration
must be less or equals than
the number of
concentrations.
Calibration DR: High
Math Model Last
Concentration must be
less than or equal to the
number of
concentrations.
SYS-EVAL-06-02-01 CM
Calibration Invalid Low
Math Model
First
Concentration
Calibration DR: Math Low
Math Model Fist
Concentration must be less
or equals than the number of
concentrations.
Calibration DR: Low
Math Model Fist
Concentration must be
less or equals than the
number of
concentrations.
SYS-EVAL-06-02-01 CM
Calibration Invalid
Number of
Concentration
s for Math
Model
Calibration DR:
Concentration points within
Math model must be greater
than or equal to 3.
Calibration DR:
Concentration points
within Math model must
be greater than or equal
to 3.
SYS-EVAL-06-02-01 CM
Calibration Invalid High
Math Model
Concentration
Range
Calibration DR:
High Math Model
Concentration Range cannot
include the Low Math Model
lowest concentration
Calibration DR: High
Math Model
Concentration Range
cannot include the Low
Math Model lowest
concentration.
SYS-EVAL-06-04-02 CM
Calibration Invalid Low
Math Model
Concentration
Range
Calibration DR:
Low Math Model
Concentration Range cannot
include the High Math Model
highest concentration.
Calibration DR: Low
Math Model
Concentration Range
cannot include the High
Math Model highest
concentration.
SYS-EVAL-06-04-02 CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Calibration Calibration DR: Invalid Range
Invalid Range for the selected math model.
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 48
System Response
Where
Raised
Calibration DR: Invalid
Target value for the
selected math model.
SYS-EVAL-06-02-01 CM
Calibration Invalid Test
Range
Calibration DR: Invalid Test
Range.
Calibration DR: Invalid
Test Range for the
selected transformation.
SYS-EVAL-06-04-01 CM
Calibration Extrapolation
Range
Calibration DR: Invalid
Extrapolation Range.
Calibration DR: Invalid
Extrapolation Range for
the selected
transformation.
SYS-EVAL-06-04-02 CM
Invalid
Calibration Invalid Test
Range
Extended
Time
Calibration DR: Invalid
Extended Time
Calibration DR: Invalid
Extended Time Test
Range for the selected
transformation.
SYS-EVAL-06-04-02 CM
Calibration DR: Invalid
Invalid
Diluted Test Range.
Calibration Invalid Diluted
Test Range
Calibration DR: Invalid
Diluted Test Range for
the selected
transformation.
SYS-EVAL-06-04-02 CM
Calibration Invalid
Extrapolation
Range
Calibration DR: Calibration
Invalid Extrapolation Range
Calibration DR: Invalid
Extrapolation Range for
the selected
transformation.
SYS-EVAL-06-03-03
Calibration Extrapolation
Range
Required
Calibration DR: If selected
math model is Polynomial
and is not measured on X
results, then extrapolation
range is required.
Calibration DR: If
selected math model is
Polynomial and is not
measured on X results,
then extrapolation range
is required.
SYS-EVAL-06-03-03 CM
Calibration Zero Percent
target value
cannot be
blank
Calibration DR: Zero Percent
target value cannot be blank
and must be greater than 0.
Calibration DR: Zero
Percent target value
cannot be blank and
must be greater than 0.
SYS-EVAL-06-03-03
Calibration Invalid Zero
Percent target
value
Calibration DR: Zero Percent
target value must be less
than each calibration target
value different to 0
Calibration DR: Zero
Percent target value
must be the smallest
value.
SYS-EVAL-06-03-03
ACL-TOP 300CTS Service Manual
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System Response
Where
Raised
Calibration Test Range
Required
Calibration DR: If selected
math model is Polynomial
and is measured on X results,
then test range is required.
Calibration DR: If
selected math model is
Polynomial and is
measured on X results,
then test range is
required.
SYS-EVAL-06-03-03 CM
Parallelism Dilution points
% out of
range.
Test Definitions - Parallelism:
Entered dilution
concentrations are out of min/
max range or there are
duplicated or non-decreasing
concentrations.
Parallelism Dilution
Algorithm: Dilution points
% are out of valid
ranges.
SYS-VER-02-07
CM
Parallelism Missing
Plasma Load
Cycle.
Test Definitions - Parallelism:
The Load cycle of the Patient
Plasma has not been
configured.
Parallelism Dilution
Algorithm: Missing
Sample cfg. in Analytical
Cycle.
SYS-VER-02-07
CM
Calibration Sample
Predilution
section
needed.
Test Definitions - Calibration:
To compute calibration
dilutions above 100%, the
Sample Predilution section
must be configured and
enabled.
Calibration Dilution
Algorithm: Sample
Predilution section must
be enabled.
SYS-VER-02-07
CM
Calibration:
Dilution
volume
exceeds
cuvette
volume
Test Definitions - Calibration:
With the given AC
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because the needed
Calibrator/Mixture volume
exceeds cuvette volume.
Calibration Dilution
Algorithm: Dilution
volumes exceed the
maximum cuvette
volume.
SYS-VER-02-07
CM
Parallelism:
Dilution
volume
exceeds
cuvette
volume
Test Definitions - Parallelism:
With the given AC
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because the needed Sample/
Mixture volume exceeds
cuvette volume.
Parallelism Dilution
Algorithm: Dilution
volumes exceed the
maximum cuvette
volume.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
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System Response
Where
Raised
Calibration:
Diluent
volume
exceeds
cuvette
volume
Test Definitions Calibrations: With the given
AC parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because the needed diluent
volume exceeds cuvette
volume.
Calibration Dilution
Algorithm: Diluent
volume exceeds the
maximum cuvette
volume.
SYS-VER-02-07
CM
Parallelism:
Diluent
volume
exceeds
cuvette
volume
Test Definitions - Parallelism:
With the given AC
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because the needed diluent
volume exceeds cuvette
volume.
Parallelism Dilution
Algorithm: Diluent
volume exceeds the
maximum cuvette
volume.
SYS-VER-02-07
CM
Calibration:
Diluent
volume less
than
minimum.
Test Definitions Calibrations: With the given
AC parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because the needed diluent
volume is less than minimum
aspiratable volume.
Calibration Dilution
Algorithm: Diluent
volume is less than the
minimum aspiratable
volume.
SYS-VER-02-07
CM
Parallelism:
Diluent
volume less
than
minimum.
Test Definitions - Parallelism:
With the given AC
parameters, the dilutions
algorithm cannot compute
appropriate dilution volumes
because the needed diluent
volume is less than minimum
aspiratable volume.
Parallelism Dilution
Algorithm: Diluent
volume is less than the
minimum aspiratable
volume.
SYS-VER-02-07
CM
Unable to
Compute
Calibration
Dilution
Volumes
Test Definitions: With the
given AC & Calibration
parameters, the dilution
algorithm cannot compute
appropriate Calibration
dilution volumes because the
desired dilution factor cannot
be reached.
Calibration Dilution
Algorithm: Dilution ratio
cannot be achieved in
the number of allowed
dilution steps.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
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System Response
Where
Raised
Parallelism Dilution
Algorithm: Dilution ratio
cannot be achieved in
the number of allowed
dilution steps.
SYS-VER-02-07
CM
Test Definition: A Paired Test
Parallelism
not allowed for cannot define Parallelism
Jobs.
Paired Test
Parallelism Mode cannot
be enabled for a Paired
Test.
SYS-VER-02-07
CM
Parallelism
Test Definition: A Shadow
not allowed for Test cannot define
Shadow Test Parallelism Jobs.
Parallelism Mode cannot
be enabled for a Shadow
Test.
SYS-VER-02-07
CM
Parallelism
Calibration
error
Parallelism: Automatic
Dilutions Calibration
must be configured for
Parallelism.
SYS-VER-02-07
CM
No Parallelism Test Definition: Any
Units
Parallelism Unit selected.
Parallelism: There are
not parallelism Units
selected.
SYS-VER-02-07
CM
Parallelism
Unit Error
Parallelism: Parallelism unit
must have Allow Conversion
selected.
Parallelism: Parallelism
unit must have Allow
Conversion enabled.
SYS-EVAL-07-06-xx CM
Calibration
needed for
NPP.
Test Definition: The
Calibration section must be
enabled if the NPP mode is
set to <Derived from
Calibration>
NPP: Calibration must
be enabled and defined
for the NPP mode
selected.
SYS-VER-02-07
CM
NPP missing
calibration
point.
Test Definition: the NPP
calibration point selected
does not exist.
NPP: The NPP
Calibration Point
selected is not defined.
SYS-VER-02-07
CM
Missing NPP
Material
Test Definition: NPP material
not selected.
NPP: NPP material not
defined.
SYS-VER-02-07
CM
NPP: A defined
Calibration Point must be
selected to set the NPP
target value.
SYS-VER-02-07
CM
Unable to
Compute
Parallelism
Dilution
Volumes
Test Definitions: With the
given AC & Parallelism
parameters, the dilution
algorithm cannot compute
appropriate Parallelism
dilution volumes because the
desired dilution factor cannot
be reached.
Test Definition: Parallelism
cannot be enabled if
Automatic Calibration section
is not enabled.
NPP Cal.point Test Definition: The user has
not selected
to select a defined calibration
point for the current NPP
mode and method.
ACL-TOP 300CTS Service Manual
Feedback
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System Response
Where
Raised
NPP
Calibration
Curve Value
outside Test
Range limits
Test Definition: The NPP
Calibration Curve value must
be inside the Calibration Unit
Test Range.
NPP: The NPP
Calibration Curve Value
must be defined inside
the Calibration Unit Test
Range.
SYS-VER-02-07
Measured
Normal Range
needed for
NPP
Test Definition: The
measured Result Unit has to
be defined with its Normal
Range for the selected NPP
mode.
NPP: To evaluate the
Midpoint of the Normal
Range, the Measured
Unit Normal Range must
be configured and
enabled.
SYS-VER-02-07
CM
Adjust
Cal.curve to
NPP
Test Definition: Adjusting
calibration curve to NPP is
not allowed for Imported
calibrations (Resulted data
mode).
NPP: Adjusting
calibration curve to NPP
is not allowed for
Imported calibrations
(Resulted data mode).
SYS-VER-02-07
CM
Adjust Spline
Cal.curve to
NPP
Test Definition: Adjusting
spline calibration curve to
NPP is not allowed.
NPP: Adjusting
calibration curve to NPP
is not available if the
calibration math model is
set to spline.
SYS-VER-02-07
CM
Adjust
Polynomial
Cal.curve to
NPP
Test Definition: Adjusting
Polynomial calibration curve
to NPP is not allowed.
NPP: Adjusting
calibration curve to NPP
is not available if the
calibration math model is
set to Polynomial.
SYS-VER-02-07
CM
NPP not
allowed with
Low Math
Model
Calibration
NPP not allowed with Low
Math Model Calibration
NPP: NPP not allowed
with Low Math Model
Calibration.
SYS-EVAL-06-02-01 CM
Calibration for
Adjust
Calibration to
NPP
NPP: If Adjust Calibration to
NPP is selected, then
Calibration must be enabled
and Calibration Unit must be
%
NPP: If Adjust
Calibration to NPP is
selected, then
Calibration Unit must be
%.
SYS-EVAL-07-06-xx CM
Rerun Result
Unit not
selected
Test Definitions: A Result
Unit must be selected for
defining Rerun actions.
Rerun Rules: There is no
Rerun Result Unit
selected.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
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System Response
Where
Raised
Rerun Rules: Extended
mode needs to be
configured in this Test to
program Rerun
Extended actions.
SYS-VER-02-07
Alternative
Test Definitions: Alternative
Predilution not Pre/Dilution action cannot be
available
selected because Rerun Pre/
Dilution is not configured in
this Test.
Rerun Rules: Alternative
Predilution mode must
be enabled and defined
in this Test to program
Alternative Predilution
actions.
SYS-EVAL-07-05-01 CM
Normal Range Test Definitions: Rerun
Rules not
Normal Range Rules are not
available
available because these
ranges have not been defined
in the selected Rerun Result
Unit.
Rerun Rules: Normal
Range Rules are not
available because these
ranges have not been
set in the definition of the
selected Rerun Result
Unit.
SYS-VER-02-07
CM
Therapeutic
Range Rules
not available
Test Definitions: Rerun
Therapeutic Range Rules are
not available because these
ranges have not been defined
in the selected Rerun Result
Unit.
Rerun Rules:
Therapeutic Range
Rules are not available
because these ranges
have not been set in the
definition of the selected
Rerun Result Unit.
SYS-VER-02-07
CM
Linear Range Test Definitions: Rerun
Linear Range Rules are not
Rules not
available because these
available
ranges have not been defined
in the selected Rerun Result
Unit.
Rerun Rules: Linear
Range Rules are not
available because these
ranges have not been
set in the definition of the
selected Rerun Result
Unit.
SYS-VER-02-07
CM
Test Definitions: Rerun Test
Range Rules are not
available because these
ranges have not been defined
in the selected Rerun Result
Unit.
Rerun Rules: Test
Range Rules are not
available because these
ranges have not been
set in the definition of the
selected Rerun Result
Unit.
SYS-VER-02-07
CM
Rerun
Extended
Mode not
available.
Test Range
Rules not
available
Test Definitions: Rerun
Extended not available
because extended mode is
not configured in this Test.
CM
ACL-TOP 300CTS Service Manual
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Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Measured unit
Test Range
Rules not
available
Test Definitions: Rerun
Measured Test Range Rules
are not available because
these ranges have not been
defined in the Measured Unit.
Rerun Rules: Measured
Unit Test Range Rules
are not available
because these ranges
have not been set in the
definition of the Test
Measured Unit.
SYS-VER-02-07
CM
Signal Max
less than Min
Test Definitions: it is illegal to
define a curve maximum
check lesser than minimum
check
DR Parameters, Data
Checks: Signal Checks
Max.limit less than Min.
limit.
SYS-VER-02-07
CM
Wavelength
Reference
Baseline Time
greater than
Acquisition
Time
Test Definitions: DR/
Wavelength def., Reference
Baseline Time is greater than
the Standard acquisition time.
DR Parameters,
Wavelength Def.:
Reference Baseline
Time is greater than
acquisition time.
SYS-VER-02-07
CM
FP-Warning
Threshold
greater than
Error
Test Definitions: A warning
threshold must always be
defined to be within the
related error threshold.
DR Parameters, Data
Checks: First Point
Threshold: Warning
greater than Error.
SYS-VER-02-07
CM
LP-Warning
Threshold
greater than
Error
Test Definitions: A warning
threshold must always be
defined to be within the
related error threshold.
DR Parameters, Data
Checks: Last Point
Threshold: Warning
greater than Error.
SYS-VER-02-07
CM
CD-Error
greater than
Warning
Test Definitions: A warning
limit must always be defined
to be within the related error
limit.
DR Parameters, Data
Checks: The Curve Delta
Lower Limit Error value
must be less than the
Curve Delta Lower Limit
Warning value.
SYS-EVAL-09-01-xx CM
CD-Warning
greater than
Error
Test Definitions: A warning
limit must always be defined
to be within the related error
limit
DR Parameters, Data
Checks: The Curve Delta
Upper Limit Warning
value must be less than
the Curve Delta Upper
Limit Error value.
SYS-EVAL-09-01-xx CM
Calibrated
Delta limits
Test Definitions / Normalized
Data Checks. Calibrated
Delta Limits error.
DR Parameters, Data
Checks: Calibrated Delta
tolerance limits error.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
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System Response
Where
Raised
Moving SD
Window size
greater than
Acquisition
Time
Test Definition: the Baseline
by Moving SD Size of
Window cannot be greater
than the Standard Acquisition
time.
DR Parameters, Data
Checks: Baseline
moving SD window size
time is greater than
standard acquisition
time.
SYS-VER-02-07
CM
Moving SD
Window size
greater than
Moving SD
time.
Test Definition: the Baseline
Moving SD Window size must
be less than Baseline by
Moving SD time.
DR Parameters, Data
Checks: Baseline
Moving SD Window size
must be less than
Baseline by Moving SD
time.
SYS-EVAL-07-03-01 CM
Not enough
data points for
baseline
moving SD
Test Definition: The baseline
moving SD percentage of the
acquisition time results in an
insufficient number of
acquired points.
DR Parameters, Data
Checks: There are not
enough acquired data
points represented by
the baseline moving SD
percentage of time to
calculate an SD.
SYS-EVAL-07-03-01 CM
Not enough
data points for
baseline
moving SD
Test Definition: The baseline
moving SD absolute time
results in an insufficient
number of acquired points.
DR Parameters, Data
Checks: There are not
enough acquired data
points represented by
the baseline moving SD
absolute time to
calculate an SD.
SYS-EVAL-07-03-01 CM
Baseline-SD
Checks
Test Definitions: A warning
limit must always be defined
to be within the related error
limit.
DR Parameters, Data
Checks: Baseline SD
Checks: warning limit
greater than error limit.
SYS-VER-02-07
CM
BaselineTest Definitions: A warning
Mean Checks tolerance must always be
Ranges
defined to be larger the
related error tolerance.
DR Parameters, Data
Checks: Baseline:
Warning Tolerance
greater than Error
Tolerance.
SYS-VER-02-07
CM
EndpointTest Definitions: A warning
Mean Checks tolerance must always be
Ranges
defined to be larger the
related error tolerance.
DR Parameters, Data
Checks: Endpoint:
Warning Tolerance
greater than Error
Tolerance.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
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Code
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Cause
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System Response
Where
Raised
Endpoint-SD
Checks
Test Definitions: A warning
limit must always be defined
to be within the related error
limit.
DR Parameters, Data
Checks: Endpoint SD
Checks: warning limit
greater than error limit.
SYS-VER-02-07
CM
Endpoint and
Baseline
Times
Test Definition: the End Point
can never be reached before
Baseline
DR Parameters, Data
Checks: Endpoint Time
less than Baseline Time.
SYS-VER-02-07
CM
Baseline
Check Time
greater than
Acquisition
Time
Test Definition: the Baseline
must be reached within the
Standard Acquisition time
DR Parameters, Data
Checks: Baseline Check
Time greater than
Acquisition Time.
SYS-VER-02-07
CM
Endpoint
Check Time
greater than
Acquisition
Time
Test Definition: the End point
must be reached within the
Standard Acquisition time
DR Parameters, Data
Checks: Endpoint Check
Time greater than
Acquisition Time.
SYS-VER-02-07
CM
Endpoint Time Test Definition: the End point
must be reached within the
greater than
Standard Acquisition time
Acquisition
Time
Endpoint Algorithm:
Endpoint Time is greater
than the Acquisition
Time.
SYS-VER-02-07
CM
LK-Slope-SD
Limits
Linear Kinetic Algorithm:
Slope SD Warning limit
greater than Error Limit.
SYS-VER-02-07
CM
Test Definition: the Linear
LK-Slope
Kinetic Slope acquisition
acq.time out
of boundaries interval is out of the
boundaries defined by the
general Acquisition time
interval.
Linear Kinetic Algorithm:
Slope computation
interval is not well
defined or is defined
outside the acquisition
time boundaries.
SYS-VER-02-07
CM
LK-Delta-SD
Limits
Linear Kinetic Algorithm:
Delta SD Warning limit
greater than Error Limit.
SYS-VER-02-07
CM
Linear Kinetic Algorithm:
Delta Time limits Error.
SYS-VER-02-07
CM
Test Definitions: A warning
limit must always be defined
to be within the related error
limit.
Test Definitions: A warning
limit must always be defined
to be within the related error
limit.
LK-Delta-Time Test Definition: the End Point
inconsistent
can never be reached before
Baseline
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System Response
Where
Raised
Test Definition: the Baseline
LK-Delta
Baseline Time must be reached within the
Standard Acquisition time
greater than
Acquisition
Time
Linear Kinetic Algorithm:
Delta Baseline Time is
greater than the
Acquisition Time.
SYS-VER-02-07
CM
Test Definition: the End point
LK-Delta
must be reached within the
CurveEndpoint Time Standard Acquisition time
greater than
Acquisition
Time.
Linear Kinetic Algorithm:
Delta Endpoint Time is
greater than the
Acquisition Time.
SYS-VER-02-07
CM
LK-Delta
Test Definition: the Linear
acq.time out
Kinetic Delta acquisition
of boundaries interval is out of the
boundaries defined by the
general Acquisition time
interval.
Linear Kinetic Algorithm:
Delta computation
interval is not well
defined or is defined
outside the acquisition
time boundaries.
SYS-VER-02-07
CM
LK-Initial
Slope Check
Time greater
than
Acquisition
Time
Test Definition: the Linear
Kinetic Initial Slope Check
Time is greater than the
Standard Acquisition time
interval.
Linear Kinetic Algorithm:
Initial Slope Check Time
is greater than the
Standard Acquisition
Time interval.
SYS-VER-02-07
CM
LK-Initial
Slope
Warning
greater than
Error
Test Definitions: A warning
limit must always be defined
to be within the related error
limit.
Linear Kinetic Algorithm:
Initial Slope Check
Warning Limit greater
than Error Limit.
SYS-VER-02-07
CM
Test Definition: Applies when
Time Span
Check-Limits- the Time Span check method
is set to "Greater than". A
1
warning limit must always be
defined to be within the
related error limit.
Threshold Algorithm:
Time Span Check
Warning Limit greater
than Error Limit.
SYS-VER-02-07
CM
Time Span
Test Definition: Applies when
Check-Limits- the Time Span check method
2
is set to "Less than". A
warning limit must always be
defined to be within the
related error limit.
Threshold Algorithm:
Time Span Check
Warning Limit less than
Error Limit.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
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Code
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Cause
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System Response
Where
Raised
ThresholdTime Span
Check Error
greater than
Acquisition
Time
Test Definition: the check
must be defined to be within
the acquisition time
Threshold Algorithm:
Time Span Check Error
Limit is greater than the
Acquisition Time.
SYS-VER-02-07
CM
ThresholdTime Span
Check
Warning
greater than
Acquisition
Time
Test Definition: the check
must be defined to be within
the acquisition time
Threshold Algorithm:
Time Span Check
Warning Limit is greater
than the Acquisition
Time.
SYS-VER-02-07
CM
First
Derivative
checks error.
Test Definitions: Incorrect
checking limits in first
derivative algorithm.
First Derivative
Algorithm: Incorrect
checking limits.
SYS-VER-02-07
CM
First
Derivative
time checks
error.
Test Definitions: Incorrect
time checking limits in first
derivative algorithm.
First Derivative
Algorithm: Incorrect time
checking value, greater
than acquisition time.
SYS-VER-02-07
CM
Second
Derivative
checks error.
Test Definitions: Incorrect
checking limits in 2nd
derivative algorithm.
Second Derivative
Algorithm: Incorrect
checking limits.
SYS-VER-02-07
CM
Second
Derivative
time checks
error.
Test Definitions: Incorrect
time checking limits in 2nd
derivative algorithm.
Second Derivative
Algorithm: Incorrect time
checking value, greater
than acquisition time.
SYS-VER-02-07
CM
Delta
Derivative
checks error.
Test Definitions: Incorrect
checking limits in Delta
derivative algorithm.
Delta Derivative
Algorithm: Incorrect
checking limits.
SYS-VER-02-07
CM
Delta
Derivative
time checks
error.
Test Definitions: Incorrect
time checking limits in Delta
derivative algorithm.
Delta Derivative
Algorithm: Incorrect time
checking value, greater
than acquisition time.
SYS-VER-02-07
CM
First Derivative
Algorithm: The Standard
Acquisition Time is not
enough to compute the
required results.
SYS-VER-02-07
CM
Not enough
Test Definitions: The number
data points for of needed data points is less
FD algorithm than the effective number of
data points, based on the
current acquisition time.
ACL-TOP 300CTS Service Manual
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System Response
Where
Raised
DFI-SD
Warning
greater than
Error
Test Definitions: A warning
limit must always be defined
to be within the related error
limit.
Final minus Initial
Algorithm: SD Warning
Limit greater than Error
Limit.
SYS-VER-02-07
CM
DFI-Baseline
Time greater
than
Acquisition
Time
Test Definition: the Baseline
must be reached within the
Standard Acquisition time
Final minus Initial
Algorithm: Baseline time
is greater than the
Acquisition Time.
SYS-VER-02-07
CM
DFI-Endpoint
Time greater
than
Acquisition
Time
Test Definition: the End point
must be reached within the
Standard Acquisition time
Final minus Initial
Algorithm: Endpoint time
is greater than the
Acquisition Time.
SYS-VER-02-07
CM
DFI acq.time
out of
boundaries
Test Definition: the Final
minus Initial acquisition
interval is out of the
boundaries defined by the
general Acquisition time
interval.
Final minus Initial
Algorithm: Delta
computation interval is
not well defined or is
defined outside the
acquisition time
boundaries.
SYS-VER-02-07
CM
DFI Initial
Slope Check
Time greater
than
Acquisition
Time
Test Definition: the Final
minus Initial Initial Slope
Check Time is greater than
the Standard Acquisition time
interval.
Final minus Initial
Algorithm: Initial Slope
Check Time is greater
than the Standard
Acquisition Time interval.
SYS-VER-02-07
CM
DFI-Initial
Slope
Warning
greater than
Error
Test Definitions: A warning
limit must always be defined
to be within the related error
limit.
Final minus Initial
Algorithm: Initial Slope
Check Warning Limit
greater than Error Limit.
SYS-VER-02-07
CM
DFI Initial
Slope Check
min. points
Test Definition: The Final
minus Initial Slope Check
Time does not contain
enough data points.
Final minus Initial
Algorithm: The Initial
Slope Check Time
interval does not contain
enough acquired points
for computation.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
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System Response
Where
Raised
Statistics Algorithm:
Interference Check
Warning limit greater
than Error limit.
SYS-VER-02-07
CM
Statistics Algorithm: The
sum of the 'Statistics
Start Time' and 'Statistics
Time' must be less than
the Standard Acquisition
Time.
SYS-VER-02-07
CM
Reference
Test Definition - Wavelength
Check needed Definition: Reference shall be
for Threshold enabled if the user selects
Threshold as the algorithm
and “absolute value of the
referenced curve” as the
method for this wavelength.
Threshold Algorithm:
Reference Check
needed for Threshold
algorithm.
SYS-VER-02-07
CM
Threshold
Limits error 1
Test Definition - Wavelength
Definition: Wrong Check
Limits - case 1.
Threshold Algorithm:
Threshold Check Value
cannot be less than Limit
Value.
SYS-VER-02-07
CM
Threshold
Limits error 2
Test Definition - Wavelength
Definition: Wrong Check
Limits - case 2.
Threshold Algorithm:
Threshold Check Value
cannot be greater than
Limit Value.
SYS-VER-02-07
CM
Secondary
algorithm
cannot be
enabled.
Test Definition - Wavelength
Definition: Secondary
algorithm cannot be enabled
if the Primary algorithm is not
enabled.
DR Parameters:
Secondary algorithm
cannot be enabled if the
Primary algorithm is not
enabled.
SYS-VER-02-07
CM
Secondary
algorithm
must be
Endpoint
Test Definition - Wavelength
Definition: If the primary
algorithm is Endpoint then the
secondary algorithm must
also be Endpoint, if enabled.
DR Parameters:
Secondary algorithm
must be Endpoint.
SYS-VER-02-07
CM
Secondary
algorithm
must be
Linear-Kinetic.
Test Definition - Wavelength
Definition: If the primary
algorithm is Linear Kinetic
Rate, then the secondary
algorithm must also be Linear
Kinetic Rate, if enabled.
DR Parameters:
Secondary algorithm
must be Linear-Kinetic.
SYS-VER-02-07
CM
ST-Error Limit Test Definitions: A warning
limit must always be defined
less than
to be within the related error
Warning
limit.
ST-acq.time
out of
boundaries
Test Definition: the Statistic
acquisition interval is out of
the boundaries defined by the
general Acquisition time
interval.
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 61
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Secondary
algorithm
must be Delta
Derivative or
Final-Initial
Test Definition - Wavelength
Definition: If the primary
algorithm is Delta Derivative
or Final Minus Initial, then the
secondary algorithm, if
enabled, must also be either
Delta Derivative or Final
Minus Initial.
DR Parameters:
Secondary algorithm
must be Delta Derivative
or Final-Initial.
SYS-VER-02-07
CM
Secondary
algorithm
must be
Threshold,
First or
Second
Derivative.
Test Definition - Wavelength
Definition: If the primary
algorithm is Threshold, First
Derivative or Second
Derivative, then the
secondary algorithm, if
enabled, must also be either
Threshold, First Derivative or
Second Derivative.
DR Parameters:
Secondary algorithm
must be Threshold, First
or Second Derivative.
SYS-VER-02-07
CM
Secondary
algorithm
must be
Statistics.
Test Definition - Wavelength
Definition: If the primary
algorithm is Statistics, then
the secondary algorithm must
be Statistics, if enabled.
DR Parameters:
Secondary algorithm
must be Statistics.
SYS-VER-02-07
CM
Endpoint
should return
measured
Transmittance
Test Definition - Wavelength
Definition: The Endpoint
algorithm shall produce a
measured result in terms of
Transmittance if the
normalization is disabled.
The Endpoint algorithm
should produce a
measured result in terms
of Transmittance.
SYS-VER-02-07
CM
Endpoint
should return
measured
%Transmittan
ce
Test Definition - Wavelength
Definition: The Endpoint
algorithm shall produce a
measured result in terms of
%Transmittance if
normalization is enabled and
the method is
%Transmittance.
The Endpoint algorithm
should produce a
measured result in terms
of %Transmittance.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 62
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Endpoint
should return
measured
Milliabsorbanc
e
Test Definition - Wavelength
Definition: The Endpoint
algorithm shall produce a
measured result in terms of
Milliabsorbance if
normalization is enabled and
the method is Absorbance.
The Endpoint algorithm
should produce a
measured result in terms
of Milliabsorbance.
SYS-VER-02-07
CM
Linear Kinetic
should return
measured
Transmittance
/min
Test Definition - Wavelength
Definition: The Linear Kinetic
Rate algorithm shall produce
a measured result in terms of
Transmittance/min if
normalization is disabled.
The Linear Kinetic Rate
algorithm should
produce a measured
result in terms of
Transmittance/min.
SYS-VER-02-07
CM
Linear Kinetic
should return
measured
%Transmittan
ce/min.
Test Definition - Wavelength
Definition: The Linear Kinetic
Rate algorithm shall produce
a measured result in terms of
%Transmittance /min if
normalization is enabled and
the method is %
Transmittance.
The Linear Kinetic Rate
algorithm should
produce a measured
result in terms of
%Transmittance/min.
SYS-VER-02-07
CM
Linear Kinetic
should return
measured
Milliabsorbanc
e/min
Test Definition - Wavelength
Definition: The Linear Kinetic
Rate algorithm shall produce
a measured result in terms of
Milliabsorbance/min if
normalization is enabled and
the method is Absorbance.
The Linear Kinetic Rate
algorithm should
produce a measured
result in terms of
Milliabsorbance/min.
SYS-VER-02-07
CM
Final Minus
Initial should
return
measured
Delta
Transmittance
Test Definition - Wavelength
Definition: The Final Minus
Initial algorithm shall produce
a measured result in terms of
Delta Transmittance if
normalization is disabled.
The Final minus Initial
algorithm should
produce a measured
result in terms of Delta
Transmittance.
SYS-VER-02-07
CM
Final Minus
Initial should
return
measured
Delta
%Transmittan
ce
Test Definition - Wavelength
Definition: The Final Minus
Initial algorithm shall produce
a measured result in terms of
Delta % Transmittance if
normalization is enabled and
the method is %
Transmittance.
The Final minus Initial
algorithm should
produce a measured
result in terms of Delta
%Transmittance.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 63
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Final Minus
Initial should
return
measured
Delta
Milliabsorbanc
e
Test Definition - Wavelength
Definition: The Final Minus
Initial algorithm shall produce
a measured result in terms of
Delta Milliabsorbance if
normalization is enabled and
the method is Absorbance.
The Final minus Initial
algorithm should
produce a measured
result in terms of Delta
Milliabsorbance.
SYS-VER-02-07
CM
Delta
Derivative
should return
measured
Delta
Transmittance
Test Definition - Wavelength
Definition: The Delta
Derivative algorithm shall
produce a measured result in
terms of Delta Transmittance
if normalization is disabled.
The Delta Derivative
algorithm should
produce a measured
result in terms of Delta
Transmittance.
SYS-VER-02-07
CM
Delta
Derivative
should return
measured
Delta %
Transmittance
Test Definition - Wavelength
Definition: The Delta
Derivative algorithm shall
produce a measured result in
terms of Delta %
Transmittance if
normalization is enabled and
the method is %
Transmittance.
The Delta Derivative
algorithm should
produce a measured
result in terms of Delta
%Transmittance.
SYS-VER-02-07
CM
Delta
Derivative
should return
measured
Delta
Milliabsorbanc
e
Test Definition - Wavelength
Definition: The Delta
Derivative algorithm shall
produce a measured result in
terms of Delta
Milliabsorbance if
normalization is enabled and
the method is Absorbance.
The Delta Derivative
algorithm should
produce a measured
result in terms of Delta
Milliabsorbance.
SYS-VER-02-07
CM
Threshold
should return
measured
seconds
Test Definition - Wavelength
Definition: The Threshold
algorithm shall produce a
result in terms of seconds.
The Threshold algorithm
should produce a result
in terms of seconds.
SYS-VER-02-07
CM
First
Derivative
should return
measured
seconds
Test Definition - Wavelength
Definition: The First
Derivative algorithm shall
produce a result in terms of
seconds.
The First Derivative
algorithm should
produce a result in terms
of seconds.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 64
System Response
Where
Raised
Second
Derivative
should return
measured
seconds
Test Definition - Wavelength
Definition: The Second
Derivative algorithm shall
produce a result in terms of
seconds.
The Second Derivative
algorithm should
produce a result in terms
of seconds.
SYS-VER-02-07
CM
Statistic
should return
measured
mean.
Test Definition - Wavelength
Definition: The Statistic
algorithm shall produce a
result in terms of a mean of
the ORU data.
The Statistic algorithm
should produce a result
in terms of a mean of the
ORU data.
SYS-VER-02-07
CM
Not enough
Test Definitions: The number
data points for of needed data points is less
SD algorithm than the effective number of
data points, based on the
current acquisition time.
Second Derivative
Algorithm: The Standard
Acquisition Time is not
enough to compute the
required results.
SYS-VER-02-07
CM
Test Definitions: The number
of needed data points is less
than the effective number of
data points, based on the
current acquisition time.
Delta Derivative
Algorithm: The Standard
Acquisition Time is not
enough to compute the
required results.
SYS-VER-02-07
CM
Invalid login
username or password
mismatch
Incorrect username or
password.
SYS-VER-02-07
CM
Invalid new
password
the given new password is
equal to the old password.
New password must be
different from the current
password.
SYS-VER-02-07
CM
User Locked
User has exceeded the
maximum consecutive
number of allowed attempts
to log in with an incorrect
password.
The user <User Name>
is currently locked.
Please contact your
administrator.
SYS-VER-02-07
CM
Password
expired
User password has expired.
Your password has
expired. Do you want to
change it now?
SYS-VER-02-07
Password
near
expiration
User password is near to its
expiration date.
Your password expires
in <n> days. Do you
want to change it now?
SYS-VER-02-07
Confirm
Password
Error
Security Setup: Confirm
Password entry does not
match Password entry.
Confirmed Password
does not match the
Password entry.
SYS-VER-02-07
Not enough
data points for
Delta
algorithm
Security
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 65
System Response
Where
Raised
Duplicated
User Name
Security Setup: The User
Name is already used in the
system.
The entered User Name
is already used.
SYS-VER-02-07
CM
Invalid
Warning
period
Invalid Warning period
Invalid Warning period
SYS-EVAL-08-01-xx CM
Import process not
allowed: system not
ready or materials onboard.
SYS-VER-02-07
CM
Invalid Import The contents of the import
Data Version data file do not match the
current CM data structures.
The contents of the
import data file do not
match the current CM
data structures.
SYS-VER-02-07
CM
Invalid Import The import file does not
data
contain valid TOP data.
The selected file does
not contain valid
definitions.
SYS-VER-02-07
CM
Newer Import The data of the Import File
Data
comes from a newer version
compared to the latest
version imported to the
system.
Do you want to upgrade
definitions from <Latest
Imported Version> to
<Import Data Version>?
SYS-VER-02-07
CM
Older Import
Data
The data of the Import File
comes from an older version
compared to the latest
version imported to the
system.
You are trying to
downgrade definitions
from <Latest Imported
Version> to <Import Data
Version>. Are you sure
you want to install a
previous version?
SYS-VER-02-07
CM
Same Import
Data
The data of the Import File is
of the same version that is
installed in the system.
You are trying to install
the same version of
definitions that is
currently installed
<Import Data Version>.
Are you sure you want to
proceed?
SYS-VER-02-07
CM
Analytical Definitions Mgm
Import
Process not
allowed
The user has required an
Import data action, but the
Instrument status or the
Materials placement
conditions are not ok.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 66
System Response
Where
Raised
Import
Material
OnBoard
The import process was
importing an existing Material
Definition that is On Board.
Error importing Material
Definition:
- Material index:
<Material index>
- Material name:
<Material name>
Material Definition
cannot be modified.
Material is on board
The system database
will be restored to the
previous state before this
import process.
SYS-VER-02-07
CM
Import
Material
Duplicated
Name
The import process was
importing a Material
Definition with a Material
Name already assigned to
another Material.
Error importing Material
Definition:
- Material index:
<Material index>
- Material name:
<Material name>
The material name is
already used.
The system database
will be restored to the
previous state before this
import process.
SYS-VER-02-07
CM
Import Test
Duplicated
Code
The import process was
importing a Test Definition
whose Test Code is already
assigned to another Test.
Error importing Test
Definition:
- Test number: <Test
number>
- Test code: <Test
code>
The test code is already
in use.
The system database
will be restored to the
previous state before this
import process
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
The import process was
Import Test
Duplicated LIS importing a Test Definition
whose Test LIS Number is
Number
already assigned to another
Test.
Import Test
Duplicated
Extended LIS
Number
The import process was
importing a Test Definition
whose Extended LIS Number
is already assigned to
another Test.
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 67
System Response
Where
Raised
Error importing Test
Definition:
- Test number: <Test
number>
- Test code: <Test
code>
- LIS number: <LIS
number>
The LIS Number is
already in use.
The system database
will be restored to the
previous state before this
import process.
SYS-VER-02-07
CM
Error importing Test
Definition:
- Test number: <Test
number>
- Test code: <Test
code>
- Extended LIS number:
<Extended LIS number>
The Extended LIS
Number is already in
use.
The system database
will be restored to the
previous state before this
import process.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 68
System Response
Where
Raised
Import Test
Duplicated
Parallelism
LIS Number
The import process was
importing a Test Definition
whose Parallelism LIS
Number is already assigned
to another Test.
Error importing Test
Definition:
- Test number: <Test
number>
- Test code: <Test
code>
- Parallelism LIS
number: <Parallelism
LIS number>
The Parallelism LIS
Number is already in
use.
The system database
will be restored to the
previous state before this
import process.
SYS-VER-02-07
CM
Import QC
Result Unit
removed
The import process was
importing a QC Definition
whose Result Unit was
removed from the List of
Patient Units of the related
Test Definition. This is
possible because the Patient
Unit's list is freely editable by
Non-IL users with appropriate
permissions.
Error importing QC
Definition:
- QC Material: <Material
name>
- Test code: <Test
code>
- Result unit: <Result
unit>
The QC Definition Unit
was removed from the
list of Patient Units of the
related Test Definition.
The system database
will be restored to the
previous state before this
import process.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 69
System Response
Where
Raised
The import process was
Import QC
exceeds max. importing a new QC
allowed QC's Definition resulting in
exceeding of the maximum
allowed number of QC's per
Test.
Error importing QC
Definition:
- QC Material: <Material
name>
- Test code: <Test
code>
No more QC definitions
can be added for this
test, since it would
exceed the maximum
allowed number (<n>) of
QC definitions per test.
The system database
will be restored to the
previous state before this
import process.
SYS-VER-02-07
Duplicated
Profile Name
Profile Setup: The Profile
Name is already used in
another Profile Definition.
The entered Profile
Name is already used.
SYS-VER-02-07
CM
Duplicated
Reflex Rule
Name
Reflex Rules Setup: The Rule
Name is already used in
another Reflex Rule
Definition.
The entered Reflex Rule
Name is already used.
SYS-VER-02-07
CM
System Definitions
Test
Extensions
Error
Global Definitions: Empty or
duplicated Test Extensions.
The entered Test
Extension suffix is
already used.
SYS-VER-02-07
CM
System
Dilutions
Parameters
Error
Global Definitions: Incorrect
volumes for syringe and or
cuvette volume settings.
Incorrect syringe
volumes or inconsistent
cuvette volume settings.
SYS-VER-02-07
CM
Warning message (static
label) to let the user know
that during adjusting thermal,
temperatures may appear
within range, but the system
is still stabilizing.
During adjusting thermal,
temperatures may
appear within range, but
the system is still
stabilizing.
SYS-EVAL-07-06-xx
Diagnostics
Instrument
Status Temperatures
- Adjusting
thermal
warning
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 70
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
Fluid precision
test insufficient
volume
Diagnostics Fluid Precision
Test: One of the vials used to
perform the fluid precision
test didn't have enough liquid
to complete the execution of
the test.
The <material
description> vial for fluid
precision test is empty.
Place a new vial and
then press OK to
continue.
Press Cancel to abort
the procedure.
Note: <material
description> is "optical
control" or "factor
diluent"
SYS-EVAL-07-06-xx CM
Flow Rate test Diagnostics Flow Rate Test:
- Directions to Directions to the user about
user
where to place the graduate
cylinder and how to proceed.
Only for TOP, CTS &
MiniTOP instruments.
Place cylinder under the
probe and press the
button to start the Rinse
Pump
For Sample Arm - Rack
S6 Position 5
For Reagent Arms Rack R3 Position 3
SYS-EVAL-07-06-xx CM
Flow Rate test
- Directions to
user for LAS
instrument
Diagnostics Flow Rate Test:
Directions to the user about
where to place the graduate
cylinder or empty 20 ml vial
and how to proceed. Only for
LAS instrument.
Place empty container
under the probe and
press the button to start
the Rinse Pump
For LAS Arm (use empty
20 ml vial) - LAS Arm
Cover Aspiration Point
For Sample Arm (use
graduated cylinder) Rack S6 Position 5
For Reagent Arms (use
graduated cylinder)Rack R3 Position 3
SYS-EVAL-07-06-xx CM
Travel to
target - Rack
removal
request
Diagnostics Travel To Target
Test: Request to remove
racks if Z limit position is
selected
Please remove the
following racks and
press Okay to proceed:
Racks S1-S12, D1-D2
SYS-EVAL-07-06-xx CM
Travel to
target - Rack
removal
request
Diagnostics Travel To Target
Test: Request to remove
racks if Z limit position is
selected
Please remove the
following racks and
press Okay to proceed:
Racks D3, R1-R6
SYS-EVAL-07-06-xx CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 71
System Response
Where
Raised
Travel to
target - Rack
removal
request
Diagnostics Travel To Target
Test: Request to remove
racks if Z limit position is
selected
Please remove the
following racks and
press Okay to proceed:
Racks S1-S8, D1
SYS-EVAL-07-06-xx CM
Travel to
target - Rack
removal
request
Diagnostics Travel To Target
Test: Request to remove
racks if Z limit position is
selected
Please remove the
following racks and
press Okay to proceed:
Racks D2, R1-R4
SYS-EVAL-07-06-xx CM
Set Valve Warning
message
Diagnostics "Set Valve" Test:
Message to let the user know
that changing the syringe
valve position some liquid
could flow out of the probe
Fluid may flow out of the
probe when the valve
position is changed.
SYS-VER-02-07
LAS track
aspiration
point
alignment tool
- Warning
message to
remove it
Diagnostics Defining the LAS
aspiration point - SemiAutomatic procedure:
Message to remind the user
to remove the alignment tool
from the LAS track
Please remove the
alignment tool from the
LAS track aspiration
point.
SYS-EVAL-07-06-xx
LAS
Aspiration
Point
alignment tool
placement Warning
message
Diagnostics "Defining the
LAS aspiration point - SemiAutomatic procedure"
activity: message to ask the
user to place the alignment
tool on the LAS track
aspiration point.
Place the Aspiration
Point Alignment Tool at
the LAS Aspiration Point
to proceed
SYS-EVAL-07-06-xx
LAS
Aspiration
Point
determination
- Warning
message after
completion
Diagnostics "Defining the
LAS aspiration point - Manual
procedure" activity: Warning
message to notify the user
that the arm is going to be
moved back inside the
instrument.
The arm is going to
move back into the
instrument.
SYS-EVAL-07-06-xx AM Master
CM
ACL-TOP 300CTS Service Manual
Feedback
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 72
Alarm/Error
Name
Alarm Description
System Response
Where
Raised
LAS
Aspiration
Point
Determination
- Measured
coordinates
Diagnostics "Defining the
LAS aspiration point - Manual
procedure" activity: message
to display the measured
coordinates.
Coordinates are:
Measured X =
<measured X> mm
Measured Y =
<measured Y> mm
Measured Z start LLD =
<measured z-start> mm
Measured Z end LLD =
<measured z-max> mm
Press OK to save or
Cancel to Abort
SYS-EVAL-07-06-xx AM Master
LAS
Aspiration
Point
determination
- zMax
message
Diagnostics "Defining the
LAS aspiration point - Manual
procedure" activity: message
to ask the user to move the
probe to zMax position.
Lower the LAS probe to
the maximum reachable
position in the sample
tube.
SYS-EVAL-07-06-xx CM
LAS
Aspiration
Point
determination
- LLD start
Diagnostics "Defining the
LAS aspiration point - Manual
procedure" activity: message
to ask the user to move the
probe to the LLD start
position.
Manually raise the LAS
probe to the liquid level
detection start position.
SYS-EVAL-07-06-xx CM
LAS probe
Enhanced
Clean Material
placement
request
message.
Maintenance "Enhanced
Clean " activity: message to
ask the user to place the vial
containing the clean material
in the LAS cover aspiration
point.
Place a 20 mL vial
containing Clean B in the
LAS Cover aspiration
point.
SYS-EVAL-07-06-xx CM
Enhanced
Clean for LAS
probe Material
removal
message
Enhanced Clean for LAS
probe: message to ask the
user to remove the clean
material
Please remove the
Clean B vial from the
LAS cover aspiration
point and press OK to
proceed.
SYS-EVAL-07-06-xx CM
Enhanced
Clean - Error
Enhanced Clean: error
message to notify the user
that the clean is not placed or
there is not enough volume
Required Clean Material
not placed or there is not
enough volume to
perform this activity.
SYS-EVAL-08-02-xx CM
Maintenance
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 73
System Response
Where
Raised
Enhanced
Clean Configure
Error
Enhanced Clean: error
message to notify the user
that the clean material is not
configured.
First you must select a
clean material in this
activity's detail dialog.
SYS-EVAL-08-02-xx CM
Enhanced
Clean for LAS
probe Material
placement
message
Enhanced Clean for LAS
probe: message to ask the
user to place the clean
material
Please place a 20mL vial
containing Clean B in the
LAS cover aspiration
point.
Press OK to proceed or
Cancel to abort.
SYS-EVAL-07-06-xx CM
QC Profile Error:
Duplicated Name.
SYS-EVAL-07-06-xx CM
One or more of the QCs
could not be processed
probably because not all
materials are on-board
or the test definition is
not consistent.
SYS-EVAL-08-00-xx CM
Recommende DB Indexes are fragmented.
Desfragmentation is
d Index
recomended.
Rebuild
Data base
fragmentation. It's
suggested to shutdown
the application.
SYS-EVAL-07-06-xx
DB Indexes are fragmented.
Highly
Recommende Desfragmentation is highly
recomended.
d Index
Rebuild
High data base
fragmentation. It's highly
recommended to
shutdown the
application.
SYS-EVAL-07-06-xx
Mandatory
DB Indexes are fragmented.
Index Rebuild Desfragmentation is
mandatory.
High data base
fragmentation. The
application will
automatically shutdown.
SYS-EVAL-07-06-xx
Do not shut
down neither
CM nor AM.
A software upgrade is in
process. Please do not
shut down the CM or
AM.
SYS-EVAL-07-06-xx CM
QC
Duplicated QC QC Profile name is already
Profile Name used by another QC profile.
Not possible
to process
QCs
One or more QCs could not
be processed due to a lack of
materials or a test definition
inconsistency.
System
An AM software componentis
being upgraded.
Data Management
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 74
System Response
DBInstall Missing
installation
scripts
The installation of a new
database failed due to were
not found the installation
scripts in scripts directory.
Missing installation
Database installation
failed due to installation scripts
scripts are not available
in installation scripts
directory. Please exit the
application and reinstall
the ACL TOP
application.
SYS-EVAL-07-06-xx
DBInstall Database
engine down
The installation of a new
database failed due to the
database engine was down.
Database engine down
Database installation
failed. Database engine
is not functioning. Please
exit the application and
restart the CM to
automatically restart
database engine.
SYS-EVAL-07-06-xx
DBInstall Open
connections
The installation of a new
database failed due to
existed open connections to
TOP databases.
Database installation
failed. There is another
application using the
TOP database. Please
close all open
applications.
DBInstall Disk full
The installation of a new
database failed because
there is not enough free
space on the disk selected for
installation.
Not enough free space
Database installation
on installation location.
failed due to disk full.
Increase free space and
start again.
SYS-EVAL-06-04-02
DBInstall Unspecific
failure
The installation of a new
database failed due to an
unknown error.
Database installation
failed
SYS-EVAL-06-04-02
Open connections to
some TOP database
Unknown
SYS-EVAL-07-06-xx
DBUpgrade - The upgrade of the database
Invalid
failed because the upgrade
upgrade script script was invalid.
Database upgrade failed Missing or corrupted
because upgrade script upgrade script
is invalid. Exit
application. Reinstall
ACL TOP.
SYS-EVAL-06-04-02
DBUpgrade No available
upgrades
Database upgrade failed No available upgrades
because there are no
upgrades available. Exit
application.
SYS-EVAL-06-04-02
The upgrade of the database
failed because there are no
available upgrades.
Where
Raised
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 75
System Response
DBUpgrade Database
engine down
The upgrade of the database
failed because the database
engine was down.
Database upgrade failed Database engine down
because the database
engine is down. The
operation cannot be
performed. Exit
application.
Restart PC to
automatically restart
database engine.
SYS-EVAL-06-04-02
DBUpgrade Open
connections
The upgrade of the database
failed due to existing open
connections to TOP
databases.
Database upgrade failed Open connections to
some TOP database
due to existing open
connections to TOP
database. Please close
all open data base
connections first.
SYS-EVAL-06-04-02
DBUpgrade Disk full
The upgrade to a new
database failed because
there is not enough free
space on the disk selected for
upgrade.
Database upgrade failed Not enough free space
due to disk full. Increase on upgrade location.
free space and start
again.
SYS-EVAL-06-04-02
DBUpgrade Unspecific
failure
The upgrade of the database
failed due to an unknown
error.
Database upgrade failed Unknown
SYS-EVAL-06-04-02
DBUtility The restore failed due to an
Invalid backup invalid backup descriptor.
descriptor
The descriptor file is not
a valid xml-file. Perform
another backup.
Corrupt backup
descriptor
SYS-EVAL-06-04-02
DBUtility The restore failed because
Upgrade after the upgrade after the restore
restore failure failed.
The database restore
failed because the ACL
TOP application
installation is invalid.
Exit the DB Backup/
Restore application.
Reinstall the ACL TOP
application. Restart the
database restore
operation.
Upgrade failure
SYS-EVAL-07-06-xx
Where
Raised
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Database engine down
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 76
System Response
SYS-EVAL-06-04-02
DBUtility Database
engine down
The backup or restore failed
because the database engine
was down.
Database backup or
restore failed because
the database engine is
down. The operation
cannot be performed.
Exit application.
Restart PC to
automatically restart
database engine.
DBUtility Open
connections
The backup or restore failed
due to existing open
connections to TOP
databases.
The operation cannot be Open connections to
performed. Please close some TOP database
all open data base
connections first.
SYS-EVAL-06-04-02
DBUtility Disk full or
failed network
access
The backup or restore failed
because there is not enough
free space on installation
location or a network error
was detected.
Error writing disk due to Not enough free space
disk capacity exceeded on installation location or
network error
or invalid network
access. Increase free
space and start again.
Check network
connections if a network
unit was used.
SYS-EVAL-06-04-02
DBUtility Restore from
a CD failure
The backup or restore from a
CD failed because the CD
was corrupted.
Corrupt CD
The restore operation
from a CD failed. Check
that provided CD has
valid format and content.
Use another backup.
SYS-EVAL-06-04-02
DBUtility Unspecific
failure
The backup or restore failed
due to an unknown error.
Backup or restore could
not be performed.
SYS-EVAL-06-04-02
Unknown
Where
Raised
Laboratory Automation System
Min Syringe
Volume
greater than
Max Probe
Volume
The field Min syringe Volume
has a value greater than Max
Probe Volume when saving
LAS configuration.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Max. probe volume.
SYS-EVAL-08-02-xx CM
Min Dispense
Volume
greater than
Max Probe
Volume
The field Min. Dispense
Volume has a value greater
than Max. probe volume
when saving LAS
configuration.
LAS Definition incorrect
syringe settings. Min.
Dispense volume greater
than Max. probe volume.
SYS-EVAL-08-02-xx CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 77
System Response
Where
Raised
Max Sample
Volume too
small
The field Max. sample
volume is too small when
saving LAS configuration.
LAS Definition incorrect
syringe settings: Max.
sample volume too
small.
SYS-EVAL-08-02-xx CM
Min Dispense
Volume minor
than Cuvette
Blind Volume
The field Min. dispense
volume has a value less than
Cuvette blind volume in
global definitions.
LAS Definition incorrect
syringe settings: Min.
dispense volume is less
than Cuvette blind
volume.
SYS-EVAL-08-02-xx CM
Aliquoting
Area
Expiration
Time greater
than LAS
Sample
Expiration
Time
The field Aliquoting area
expiration time has a value
greater than LAS sample
expiration time.
LAS Definition incorrect
syringe settings:
Aliquoting area
expiration time greater
than LAS sample
expiration time.
SYS-EVAL-08-02-xx CM
The field Min. syringe volume
Min. syringe
has a value greater than Min.
volume
dispense volume.
greater than
Min. dispense
volume.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Min. dispense
volume.
SYS-EVAL-08-02-xx CM
The field Min. syringe volume
Min. syringe
has a value greater than
volume
Clean volume.
greater than
Clean volume.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Clean volume.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
Min. syringe
volume
greater than
Clean airgap.
The field Min. syringe volume
has a value greater than
Clean airgap.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Clean airgap.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
Min. syringe
volume
greater than
Head volume
airgap.
The field Min. syringe volume
greater than Head volume
airgap.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Head volume
airgap.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
The field Min. syringe volume
Min. syringe
greater than Head volume.
volume
greater than
Head volume.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Head volume.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 78
System Response
Where
Raised
Min. syringe
volume
greater than
Airgap.
The field Min. syringe volume
greater than Airgap.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Airgap.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
Min. syringe
volume
greater than
Transport
airgap.
The field Min. syringe volume
greater than Transport
airgap.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Transport airgap.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
Min. syringe
volume
greater than
Transport
airgap after
dispense.
The field Min. syringe volume
greater than Transport airgap
after dispense.
LAS Definition incorrect
syringe settings: Min.
syringe volume greater
than Transport airgap
after dispense.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
Head volume
greater than
Max. probe
volume.
The field Head volume
greater than Max. probe
volume
LAS Definition incorrect
syringe settings: Head
volume greater than
Max. probe volume.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
Airgap greater The field Airgap greater than
Max. probe volume
than Max.
probe volume.
LAS Definition incorrect
syringe settings: Airgap
greater than Max. probe
volume.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
The field Transport airgap
Transport
airgap greater greater than Max. probe
volume
than Max.
probe volume.
LAS Definition incorrect
syringe settings:
Transport airgap greater
than Max. probe volume.
Save LAS configuration
(Setup - LAS
Configuration)
SYS-EVAL-08-02-xx CM
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 79
Status Notifications
For a general description of this alarm category, see "Status Notifications" on page 3-14.
Table 3-2 Status Notifications
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Service Action
System Response
Where
Raised
Temperatures Temperatures are out of
out of Range range.
Temperatures out of
Range. Do you want to
initiate the Run?
SYS-VER-02-07
CM
ORUs Status
One or more ORUs have
been disabled, either manually, through Diagnostics, or
automatically.
The following Optical
Reading Units have been
disabled:
SYS-VER-02-07
CM
The instrument can continue,
but with decrease throughput.
In instruments with AURORA
configuration only 2 ORU's
are available.
- ORU No <Head #>
Enhanced Clean was not performed due an LLD or an
Emergency Stop and it is
required before a new run
begins.
Enhanced Clean must be
performed. Enter maintenance to perform the
appropriate clean operation for:
SYS-VER-02-07
CM
SYS-VER-02-07
CM
Enhanced
Clean
Required
- ORU No <Head #>
- ORU No <Head #>
- ORU No <Head #>
Do you want to initiate
the Run?:
<Probe>
<Probe>
<Probe>
CTS Filter
Required
CTS Filter was not detected
during mechanical initialization.
Replace CTS Filter.
Enter maintenance to
perform the appropriate
activity.
Process Run
Command
The System is accessing to
the database for retrieving the
test definition data required
for processing the jobs.
Processing Run Command...
Wait
SYS-VER-02-07
CM
Reagent Volume Warning
Volume for last vial detected
to be at warning threshold.
<Material Name> volume Material volume for last
low.
available vial below the
warning threshold.
Load additional material
before the currently used
vial gets empty.
SYS-VER-02-07
CM
<Material Name> onboard stability low.
Load fresh material
before the stability
elapses for the currently
used vial.
SYS-VER-02-07
CM
3001
3002
Material On- Remaining stability for last
board Stability vial detected to be at warning
threshold.
Warning
Material on-board stability for last available vial
below the warning
threshold.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 80
Where
Raised
Warning Mate- Remaining expiration time for 3003
rial Expiration last vial/lot detected to be at
warning threshold.
<Material Name> close
to expiration.
Time to material expiration date for last available
vial below the warning
threshold.
Load a new lot of material with later expiration
date before the currently
used lot expires.
SYS-VER-02-07
CM
Non-Identified A material has been inserted 3004
Material
without a BarCode ID Label.
Non-identified Material in
rack <rack ID> position
<rack position #>, track #
<rack track #>.
No barcode could be
read for this vial, nor it
has been manually
defined prior to rack
insertion.
Manually define the
material or remove rack,
re-position the vial barcode and re-insert the
rack.
SYS-VER-02-07
CM
Unknown material in rack Vial barcode could not be
<rack ID> position <rack associated to any
position #>, track # <rack defined material.
track #>.
Remove the material and
verify. Define material
prior to use in the system. Non-IL material
should be used without
barcodes.
SYS-VER-02-07
CM
Non-Referenced Material
A material has been inserted 3005
with a BarCode ID label
whose Material Index does
not correspond to any material definition in the material
list. In this case the <Lot not
defined> alarm shall not be
triggered. Follow Link to Data
Dictionary for further information about Barcode ID contents.
If the bottle type contained in
the Bar Code is not defined or
is disabled, this alarms will be
also displayed.
Inconsistent
Bottle Type
The Bottle Type contained in 3006
the Bar Code is different than
the Bottle Type defined in the
material definition.
New Bottle Type (<Material Name> in rack <rack
ID> position <rack position #>, track # <rack
track #>).
The Bottle Type of the
loaded material is different from the Bottle Type
currently defined in the
system.
The vial size has been
automatically updated.
Make sure that the fill volume defined in Material
Definition is consistent
with the new vial size.
Also the on-board stability definition may change.
SYS-VER-02-07
CM
Lot not
defined
A material has been loaded 3007
on-board whose lot is not
defined in the system. In this
case the Material ID contained in the Barcode Label is
known but the Lot Id is not.
Therefore the alarm <NonReferenced Material> shall
not be generated. Follow link
to Data Dictionary for further
information about the contents of the Barcode ID.
Unknown lot (<Material The material lot number
Name> in rack <rack ID> is not defined in the system.
position <rack position
#>, track # <rack track
#>).
Remove material from
the system. Verify the
material is a defined lot in
the system prior to loading.
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 81
Where
Raised
Placement
Error (CAL/
NPP)
A material has been placed in 3009
a wrong rack position.
Placement error (<Mate- CAL/NPP placed in a
rial Name> in rack <rack position not allowed for
ID>, position <rack posi- this type of material.
tion #>, track #<rack
track #>).
Remove the CAL/NPP
and load it in a suitable
position (See Restriction
Map).
SYS-EVAL-07-06-xx
CM
Placement
Error (QC)
A material has been placed in 3010
a wrong rack position.
Placement error (<Mate- QC placed in a position
rial Name> in rack <rack not allowed for this type
ID>, position <rack posi- of material.
tion #>, track #<rack
track #>).
Remove the QC and load
it in a suitable position
(See Restriction Map).
SYS-EVAL-07-06-xx
CM
A material has been placed in 3011
Placement
Error (Sample a wrong rack position.
Diluent)
Placement error (<Mate- Sample Diluent placed in
rial Name> in rack <rack a position not allowed for
ID>, position <rack posi- this type of material.
tion #>, track #<rack
track #>).
Remove the Sample
Diluent and load it in a
suitable position (See
Restriction Map).
SYS-EVAL-07-06-xx
CM
A material has been placed in 3012
Placement
a wrong rack position.
Error
(Reagent Diluent)
Placement error (<Mate- Reagent Diluent placed
rial Name> in rack <rack in a position not allowed
ID>, position <rack posi- for this type of material.
tion #>, track #<rack
track #>).
Remove the Reagent
Diluent and load it in a
suitable position (See
Restriction Map).
SYS-EVAL-07-06-xx
CM
Remove the Intermediate
Reagent and load it in a
suitable position (See
Restriction Map).
SYS-EVAL-07-06-xx
CM
Intermediate Reagent
placed in a position not
allowed for this type of
material.
Placement
Error (Intermediate
Reagent)
A material has been placed in 3013
a wrong rack position.
Placement error (<Material Name> in rack <rack
ID>, position <rack position #>, track #<rack
track #>).
Placement
Error (Start
Reagent)
A material has been placed in 3014
a wrong rack position.
Placement error (<Mate- Start Reagent placed in a
rial Name> in rack <rack position not allowed for
ID>, position <rack posi- this type of material.
tion #>, track #<rack
track #>).
Remove the Start
Reagent and load it in a
suitable position (See
Restriction Map).
SYS-EVAL-07-06-xx
CM
A material has been placed in 3015
Placement
a wrong rack position.
Error (Deficient Plasma)
Placement error (<Mate- Deficient Plasma placed
rial Name> in rack <rack in a position not allowed
ID>, position <rack posi- for this type of material.
tion #>, track #<rack
track #>).
Remove the Deficient
Plasma and load it in a
suitable position (See
Restriction Map).
SYS-EVAL-07-06-xx
CM
Placement
Error (Clean)
Placement error (<Mate- Clean Material placed in
rial Name> in rack <rack a position not allowed for
ID>, position <rack posi- this type of material.
tion #>, track #<rack
track #>).
Remove the Clean Material and load it in a suitable position (See
Restriction Map).
SYS-EVAL-07-06-xx
CM
A material has been placed in 3016
a wrong rack position.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Cause
Operator Action
A material has been placed in 3017
Placement
Error (Start on a wrong rack position.
the left of
Intermediate)
Placement error (<Material Name> in rack <rack
ID>, position <rack position #>, track #<rack
track #>).
Rack containing Start
Reagent loaded to the
left of rack containing
Intermediate Reagent(s)
or Deficient Plasma :
operation non allowed.
Remove the rack and
load it in a suitable position (Start Reagents
always to the right of
Intermediate Reagents
and Deficient Plasma).
SYS-VER-02-07
CM
A material has been placed in 3018
a wrong rack position.
Placement error (<Material Name> in rack <rack
ID>, position <rack position #>, track #<rack
track #>).
Rack containing Intermediate Reagent or Deficient Plasma loaded to
the right of rack containing Start Reagent(s):
operation non allowed.
Remove the rack and
load it in a suitable position (Intermediate
Reagents and Deficient
Plasma always to the left
of Start Reagents).
SYS-VER-02-07
CM
A material has been placed in 3019
Placement
Error (Start on a wrong rack position.
same rack
with Intermediate)
Placement error (<Material Name> in rack <rack
ID>, position <rack position #>, track #<rack
track #>).
Start Reagent loaded on
a rack that contains Intermediate Reagent(s) or
Deficient Plasma: operation non allowed.
Remove the Start
Reagent and load it on
another rack (do not mix
on the same rack Start
Reagents with Intermediate Reagents or Deficient
Plasma).
SYS-VER-02-07
CM
A material has been placed in 3020
a wrong rack position.
Placement error (<Material Name> in rack <rack
ID>, position <rack position #>, track #<rack
track #>).
Intermediate Reagent or
Deficient Plasma loaded
on a rack that contains
Start Reagent(s): operation non allowed.
Remove the Intermediate
Reagent or Deficient
Plasma and load it on
another rack (do not mix
on the same rack Start
Reagents with Intermediate Reagents or Deficient
Plasma).
SYS-VER-02-07
CM
two lots of the same material 3021
Placement
Error (2 lots on have been placed on-board at
the same time.
board)
Placement error (<Material Name> in rack <rack
ID>, position <rack position #>, track #<rack
track #>).
Two different lots of the Remove the lot that you
same material on-board. do not want to use.
Second lot cannot be
used.
SYS-VER-02-07
CM
Placement
Error (wrong
vial type)
Material with vial profile !=
4mL placed in a Diluent rack
Pos 3 to 8
Placement error (<Material Name> in rack <rack
ID>, position <rack position #>, track #<rack
track #>).
Inconsistent bottle type.
Materials placed in Diluent rack positions 3
through 8 must be in a
4mL bottle.
SYS-EVAL-07-03-01
CM
Duplicated
Rack ID
3023
Two different Racks have
been identified with the same
Rack ID.
Duplicated Rack ID,
Rack ID <Rack ID>.
Two racks with the same Remove one of the two
ID have been loaded on- racks with the duplicated
ID.
board.
SYS-VER-02-07
CM
<TestCode> <JobType>
job not feasible. Waiting
for <material name>.
There is a required
reagent not placed or
there is not enough volume to perform the
assay.
Check the materials
required for the assay or
place more reagents.
SYS-VER-02-07
CM
Placement
Error (Intermediate on
same rack
with Start)
Code
3055
3024
Job not feasi- A job has been sent to AM
ble (by Mate- and there is no enough volume for some of the reagents
rial)
or a reagent is not placed.
Check that the bottle has
a barcode. Place the
material in a 4ml bottle or
use another Diluent rack
positions.
Service Action
System Response
3 - 82
Message
Placement
Error (Intermediate on
the right of
Start)
Alarm Description
Chapter 3 Troubleshooting
Where
Raised
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 83
Where
Raised
Load fresh sample.
SYS-EVAL-08-02-xx
CM
<TestCode> <JobType> LAS Sample has expired Load fresh sample.
job not feasible. Sample before the job started.
<SampleID> has
expired.
SYS-EVAL-08-01-xx
CM
Job not feasi- A patient job has been sent to 3098
AM and there is no validated
ble (by Calicalibration for the on board
bration)
lots.
<TestCode> <JobType> There is no validated cal- Validate a calibration for
the onboard lots.
job not feasible. Calibra- ibration that matches
with the onboard lots.
tion not available.
SYS-VER-02-07
CM
Job not feasi- A patient job has been sent to 3099
ble (by QC)
AM and there is a QC failed
for that test.
<TestCode> <JobType>
job not feasible. QC
Failed for <material
name>.
QC Failed.
Run QC jobs.
SYS-VER-02-07
CM
Automatic job An automatic job created by 3025
not feasible
the AM not have enough volume for some of the reagents
or a reagent is not placed
<TestCode> Automatic
<JobType> job not feasible. Waiting for <material
name>.
There is a required
reagent not placed or
there is not enough volume to perform the
assay.
Check the materials
required for the assay or
place more reagents.
SYS-VER-02-07
CM
3185
Job not feasi- A job has been sent to AM
ble (by Sam- and there is not enough sample volume.
ple)
Job cannot
start (by LAS
Sample expiration)
A job cannot start because
the LAS sample expired
3184
<TestCode> <JobType>
job not feasible. Waiting
for sample <SampleId>.
There is not enough
sample volume to perform the assay.
QC Due
The expiration time to perform 3026
a QC job has entered in its
threshold period.
QC Due : <TestCode><MaterialName>
Threshold time (or num- Run QC before it
becomes overdue.
ber of tests) has been
entered to perform QC.
SYS-VER-02-07
CM
QC OK
Transition from QC frequency 3027
Overdue/Due to OK
QC Frequency OK :
<TestCode>-<MaterialName>
Transition from QC frequency Overdue/Due to
OK.
SYS-VER-02-07
CM
QC omitted
point
QC result omitted
3028
QC Omitted point: <Test- The user omitted a QC
Code>-<MaterialName> result.
SYS-VER-02-07
CM
QC point
restored
An omitted QC result has
been reenabled.
3029
QC Point restored:<Test- The user restored a preCode>-<MaterialName> viously omitted QC
result.
SYS-VER-02-07
CM
QC Purge
QC results have been purged. 3030
QC Results purged until
<limitDate> : <TestCode>- <MaterialName>.
The user purged QC
results.
SYS-VER-02-07
CM
Unknown
The ACL TOP instrument has 3031
Instrument ID received a message from the
LIS host with an Instrument ID
and/or Host ID, which do not
match the configured ones.
Incorrect Instrument ID
(<Instrument ID>) message received from LIS
host.
The host transmitted a
message with an Instrument ID not matching the
one configured.
SYS-EVAL-08-02-xx
CM
Check the Instrument ID
in Host communications
configuration, and modify
its value if required. Otherwise, check LIS host
operation.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Unknown Host The ACL TOP instrument has 3032
ID
received a message from the
LIS host with an Instrument ID
and/or Host ID, which do not
match the configured ones.
Message received with The host transmitted a
incorrect Host ID (<Host message with a Host ID
not matching the one
ID>).
configured.
Invalid test
request
Invalid Test Code
received from host
The LIS host has requested
an unknown test.
3033
(LIS # <LIS #>).
Operator Action
Check the Host ID in
Host communications
configuration, and modify
its value if required. Otherwise, check LIS host
operation.
Check tests currently
The host transmitted a
Test Code currently not available or contact the
available on the system. host administrator.
Chapter 3 Troubleshooting
Service Action
System Response
3 - 84
Where
Raised
SYS-VER-02-07
CM
SYS-VER-02-07
CM
The user requests a manual 3034
Job orders
downloading job orders download that the
not performed ACL TOP instrument cannot
accomplish. In the same way,
the ACL TOP instrument tries
to perform an automatic job
orders downloading, and the
result is the same.
Test orders downloading The instrument lost the Report the error to the
from host not performed. communications with the host administrator.
LIS or there was a time
out.
SYS-VER-02-07
CM
The user requests a manual 3035
Test results
uploading not test results upload that the
ACL TOP instrument cannot
performed
accomplish. In the same way,
the ACL TOP instrument tries
to perform an automatic test
results uploading, and the
result is the same.
Test results uploading to The instrument lost the
LIS host not performed. connection with the LIS.
SYS-EVAL-08-02-xx
CM
SYS-VER-02-07
CM
SYS-EVAL-08-02-xx
CM
Report the error to the
host administrator.
Disallowed
Test Request
The LIS host has requested a 3036
test that is either disabled or
inconsistent.
The host requested a test Update Test Definition
Invalid Test Request
received from host (LIS # that is currently disabled and/or Enable it.
or its definition is incon<LIS #>).
sistent.
Duplicated
Test Order
The LIS host has requested a 3037
test that is already present in
the instrument.
Duplicated Test Order for
<SampleId> received
from host (LIS # <LIS
#>).
The host transmitted a
test order that is being
processed or is already
present in the system.
Invalid Instru- The LIS host has requested a 3038
ment Sample test for sample whose Instrument Sample ID is unknown.
ID
Invalid Instrument Sam- Internal Sample Identifier Report the error to the
ple ID <Instrument Sam- does not match with any host administrator.
existing sample.
ple ID> received from
host.
SYS-VER-02-07
CM
LIS Request
not allowed
LIS request not allowed. The instrument does not Report the error to the
host administrator.
support service to the
request made by the LIS.
SYS-VER-02-07
CM
LIS host sent a request that is 3039
not implemented for TOP.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
The host transmitted a
message whose format
is not correct.
Report the error to the
host administrator.
Host Query not performed.
The instrument lost the
connection with the LIS
or there was a time out.
Report the error to the
host administrator.
The LIS host has
requested a test with
invalid demographic
data.
- The host transmitted a
test order with a birthdate
greater than the current
date.
Invalid ForThe format of the message or 3040
mat Message fields contained in it are not
compliant with the TOP specifications.
Invalid message format
received from LIS host.
3041
Host Query
The ACL TOP instrument
not performed tries to perform an automatic
host query without succeeding.
Invalid Demo- The LIS host has requested a 3022
graphic Data test with invalid demographic
data like a birthdate greater
than current date.
Chapter 3 Troubleshooting
Service Action
System Response
3 - 85
Where
Raised
SYS-EVAL-08-02-xx
CM
SYS-VER-02-07
CM
SYS-EVAL-08-02-xx
CM
The Operating System
Event Log can be
reviewed for further information about the field
that was not properly formatted.
- The host transmitted a
test order for an existing
sample Id, with same
ordered date and time
but different Patient
Demographics.
LIS Communi- Communications between the 3042
cations Lost
instrument and the LIS have
been lost.
Communications
between the instrument
and the LIS have been
lost.
Report the error to the
The protocols of both
host administrator.
ends are not properly
configured or the cable is
unplugged.
SYS-VER-02-07
CM
The ACL TOP could not pro- 3043
cess a test order cancellation
comming from the LIS host.
Test Order cancellation
not performed (LIS #
<LIS #>).
The Sample was not
found.
Report the error to the
host administrator.
SYS-VER-02-07
CM
3044
Creation of the LIS com- Invalid port or installation Report the error to the
host administrator.
of the communication
munication channel
SW failed.
failed.
SYS-VER-02-07
CM
Invalid chan- The current channel configu- 3045
nel configura- ration defined through the
control panel is not suption
ported.
Current LIS channel con- Databits < 8 or
Report the error to the
host administrator.
figuration is not supBauds < 300 or StopBit =
ported.
1.5 or FlowControl =
Xon/Xoff
SYS-EVAL-08-02-xx
CM
AM Status
Analyzer Status changed
from <AM Status> to
<AM Status>.
SYS-VER-02-07
CM
LIS cancellation rejected
The test order was not
found.
The test order is already
being executed or is
placed.
Channel creation failed
The ACL TOP could not create a channel for communicating with the LIS Host.
AM status changed
3046
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Maintenance
Activity Due
Alarm Description
An indicated maintenance
activity shall be executed by
the user. The expiration time
to perform the activity has
entered in its threshold
period.
Code
3047
Message
Maintenance activity
due:
<Maintenance Activity>.
Cause
Operator Action
Threshold time (or num- Perform maintenance
activity before it becomes
ber of tests) has been
entered to perform main- overdue.
tenance.
Chapter 3 Troubleshooting
Service Action
System Response
3 - 86
Where
Raised
SYS-VER-02-07
CM
New manual A new manual maintenance 3048
activity has been defined and
maitenance
activity added. added by the user.
Manual maintenance
activity <Maintenance
Activity Name> has been
added.
SYS-VER-02-07
CM
Manual main- A manual maintenance Activ- 3049
tenance activ- ity has been deleted by the
user.
ity deleted.
Manual maintenance
activity <Maintenance
Activity Name> has been
deleted.
SYS-VER-02-07
CM
3050
Maintenance A maintenance activity has
activity config- been reconfigured. Their values might be changed.
ured.
Maintenance activity
<Maintenance Activity
Name> has been configured.
SYS-VER-02-07
CM
Frequency
status of a
maintenance
activity
changed.
The frequency status of a
maintenance activity has
changed to OK.
3051
Frequency status for
manual maintenance
activity <Maintenance
Activity Name> has
changed to OK.
SYS-VER-02-07
CM
Maintenance
Activity Executed
A maintenance activity has
been executed either manually by the user or automatically by the system.
3052
Maintenance activity
<Maintenance Activity
Name> has been executed.
SYS-VER-02-07
CM
Calibration
Due
Calibration frequency in the
warning threshold.
3053
Calibration due for <Test- Threshold time (or num- Perform a calibration
before it becomes overCode>.
ber of tests) has been
entered to perform cali- due.
bration.
SYS-VER-02-07
CM
NPP Due
NPP frequency in the warning 3054
threshold.
Normal Pool Plasma due Threshold time (or num- Run a Normal Pool
Plasma before it
for <TestCode>.
ber of tests) has been
entered for normal pool becomes overdue.
plasma.
SYS-VER-02-07
CM
Calibration
Completed
A calibration has been exe3056
cuted and requires validation
from the user.
Calibration of <Test
Code> completed:
please review and validate.
Calibration completed.
SYS-VER-02-07
CM
Calibration
recalculated
A calibration has been recal- 3057
culated or edited.
Calibration of <Test
Code> recalculated.
Calibration recalculated
or edited.
SYS-VER-02-07
CM
Calibration
validated
A calibration has been manu- 3058
ally validated.
Calibration of <Test
Code> validated.
Calibration manually validated.
SYS-VER-02-07
CM
Review and validate calibration if required.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 87
Where
Raised
SYS-VER-02-07
CM
Test Definition <test
name> has been added.
SYS-VER-02-07
CM
Test Definition An existing Test Definition has 3061
Modified
been modified.
Test Definition <test
name> has been modified.
SYS-VER-02-07
CM
Test Definition A Test Definition has been
Deleted
deleted.
3062
Test Definition <test
name> has been
deleted.
SYS-VER-02-07
CM
Test Definition A Test Definition has been
Promoted
promoted.
3161
Test Definition <source
test Name> has been
promoted to <target test
Name>.
SYS-EVAL-06-04-01
CM
A new Material Definition has 3063
been added.
Material Definition
<material name> has
been added.
SYS-VER-02-07
CM
Material Defi- A Material Definition has been 3064
nition Deleted deleted.
Material Definition
<material name> has
been deleted.
SYS-VER-02-07
CM
Material Defi- The Active Lot - ISI value of a 3065
nition ISI value Material Definition has been
changed.
Changed.
Material Definition
<material name> modified: ISI value (active
Lot).
SYS-VER-02-07
CM
Material Definition stability
values
Changed.
The stability configuration of a 3066
Material Definition has been
changed.
Material Definition
<material name> modified: on-board stability.
SYS-VER-02-07
CM
Material Definition active
assigned
value
Changed.
The active Lot - assigned
value of a Material Definition
& Test Definition has been
changed.
Material Definition
<material name> modified: assigned value for
Test <test name> (active
Lot).
SYS-VER-02-07
CM
Material Definition active
expiration
date cfg.
Changed.
3068
The active Lot - expiration
date cfg. of a Material Definition has been changed.
Material Definition
<material name> modified: expiration date
(active Lot).
SYS-VER-02-07
CM
Material Definition Lot
management
Changed.
The Lot management cfg. of a 3069
Material Definition has been
changed.
Material Definition
<material name> modified: Lot management.
SYS-VER-02-07
CM
Calibration
autovalidated
A calibration has been completed and autovalidated.
Test Definition A new Test Definition has
Added
been added.
Material Definition Added
3059
Calibration of <Test
Code> completed and
autovalidated.
3060
3067
A calibration completed
and automatically validated.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 88
Where
Raised
The active Lot - Lot Number
of a Material Definition has
been changed.
3070
Material Definition
<material name> modified: Lot Number (active
Lot).
SYS-VER-02-07
CM
Material Defi- The alternative Lot cfg. of a
nition alterna- Material Definition has been
changed.
tive Lot
Changed.
3071
Material Definition
<material name> modified: Alternative Lot cfg.
SYS-VER-02-07
CM
Material Definition
<material name> generic
change.
SYS-VER-02-07
CM
System Defini- Global change in System Def- 3073
initions.
tions, global
parameters
changed
System Definitions:
generic change.
SYS-VER-02-07
CM
System Defini- System Definitions, Barcode
parameters changed.
tions, Barcode
parameters
changed
3074
System Definitions: Barcode parameters modified.
SYS-VER-02-07
CM
System Defini- System Definitions, LIS
parameters changed.
tions, LIS
parameters
changed.
3075
System Definitions: LIS
parameters modified.
SYS-VER-02-07
CM
IM parameters IM parameters changed.
changed.
3181
IM parameters modified.
SYS-EVAL-07-02-02
CM
LAS Definitions parameters
LAS Definitions parame- changed.
ters changed.
3180
LAS parameters modified.
SYS-EVAL-07-02-02
CM
Material Definition active
Lot Number
Changed.
Material Definition
Changed
An existing Material Definition 3072
has been modified.
QC Definition
Added
A new QC Definition has been 3076
added.
QC Definition <Test
name> - <Material
name> has been added.
SYS-VER-02-07
CM
QC Definition
Deleted
A QC Definition has been
deleted.
QC Definition <Test
name> - <Material
name> has been
deleted.
SYS-VER-02-07
CM
QC Definition
Target Mean
Changed
The Target Mean of a QC Def- 3078
inition has been changed.
QC Definition <Test
name> - <Material
name> modified: Target
Mean.
SYS-VER-02-07
CM
QC Definition
Target SD
Changed
The Target SD of a QC Defini- 3079
tion has been changed.
QC Definition <Test
name> - <Material
name> modified: Target
SD.
SYS-VER-02-07
CM
3077
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 89
Where
Raised
QC Definition <Test
name> - <Material
name> modified: Patient
Flags.
SYS-VER-02-07
CM
The Rules cfg. of a QC Defini- 3081
tion have been changed.
QC Definition <Test
name> - <Material
name> modified: Rules
cfg.
SYS-VER-02-07
CM
The Frequency cfg. of a QC 3082
Definition has been changed.
QC Definition <Test
name> - <Material
name> modified: Frequency cfg.
SYS-VER-02-07
CM
QC Definition
Patient flags
Changed
The Patient Flags of a QC
Definition have been
changed.
QC Definition
Rules
Changed
QC Definition
Frequency
cfg. Changed
3080
QC Definition The Unit of a QC Definition
Unit Changed has been changed.
3083
QC Definition <Test
name> - <Material
name> modified: QC
Unit.
SYS-VER-02-07
CM
Material Stability Error
3084
Material on-board stabil- Load fresh material.
<Material Name> onboard stability expired for ity for last available vial
expired.
last available vial.
SYS-VER-02-07
CM
<Material Name>
expired.
SYS-VER-02-07
CM
Remaining stability for last
vial expired.
3085
Material Expi- The present date is greater
ration Error
than the expiration date of the
last available vial/lot.
Lot of material expired.
Define a new active lot of
material.
Depending on the material, calibration, QC or
NPP measurements may
be required prior to running patient samples.
Material Not
Stirred
A material requiring stirring is 3086
placed in a position not having stirring capability
A material that requires
<Material Name>
stirring is placed in a nonrequires stirring (rack
<rack ID> position <rack stirred position.
position #>, track # <rack
track #>)
Remove material and
load it in a stirred position
(reagent rack positions 1
or 2).
SYS-VER-02-07
CM
QC Overdue
The expiration date for a QC
has been reached.
3087
QC Overdue: <TestQC was not performed
Code>-<MaterialName> within the specified frequency.
Perform QC.
SYS-VER-02-07
CM
QC Failed
3088
QC rules have failed. It is a
hint to detect problems in the
measurement.
QC Failed: <TestCode>- QC did not pass one or
<MaterialName>
more rules.
Review QC results, statistics and graphs. Based
on the situation, take
proper corrective actions.
SYS-VER-02-07
CM
Maintenance
Activity Overdue
An indicated Maintenance
Activity should already have
been executed by the user.
The expiration date for a
Maintenance Activity has
been reached.
Maintenance activity
overdue:
Maintenance activity was Perform the maintenance
not performed within the activity.
specified frequency.
SYS-VER-02-07
CM
3089
<Maintenance Activity>.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Calibration
Overdue
Alarm Description
Frequency expired for the
active validated calibration.
NPP Overdue The NPP frequency has
expired.
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 90
Where
Raised
SYS-VER-02-07
CM
Normal Pool Plasma
Normal Pool Plasma was Perform a Normal Pool
Overdue for <TestCode>. not performed within the Plasma job.
specified frequency.
SYS-VER-02-07
CM
3090
Calibration Overdue for
<TestCode>.
3091
Perform a calibration job
There is no validated
active calibration or the using active lots and validate it.
frequency has been
expired since it was validated.
Calibration
Interrupted
A Calibration was active and it 3094
was manually or automatically interrupted.
Calibration for <Test
Code> interrupted.
Calibration was manually Recalibrate (even if frequency is Ok).
or automatically cancelled.
SYS-VER-02-07
CM
Autovalidation failed
A calibration has been com- 3095
pleted and the autovalidation
failed.
Autovalidation of completed calibration for
<Test Code> failed.
Autovalidation rules does Review and validate calinot allow to automatically bration if required.
validate this calibration.
SYS-VER-02-07
CM
Automatic
removal of
inconsistent
test
There was a programmed test 3096
inconsistent/disabled and the
test was removed.
<Test Code> is inconsis- Programmed test not
consistent or not
tent/disabled and was
enabled.
removed from rack
<Rack ID>, position
<rack position #>.
Check for test consistency and check if it is
enabled.
SYS-EVAL-08-01-xx
CM
Not enough
preparation
cuvettes
Number of predilution cuvette 3097
slots is insufficient to execute
a calibration or a parallelism
job.
<TestCode> <JobType>
job cannot be executed
and was removed from
sample/material <Sample ID/Material Name>.
Number of predilution
cuvette slots is insufficient.
Increase the number of
predilution cuvette slots
defined in the LAS Configuration Screen. Please
refer to the Operator's
Manual for more guidance.
SYS-EVAL-08-01-xx
CM
Automatic
removal of
inconsistent
test in LAS
position
There was a programmed test 3182
for an LAS sample. The test
definition is inconsistent/disabled and the test was
removed.
<Test Code> is inconsis- Programmed test not
tent/disabled.
consistent or not
enabled.
Check for test consistency and check if it is
enabled.
SYS-EVAL-08-01-xx
CM
Sample volume exceeds
the limit of a
cuvette cell
3183
The LAS sample volume
required to complete a single
test cannot exceed 535 uL
Sample volume for <Test
Code> <JobType> job
exceeds the limit of a
cuvette cell.
Retrieve the LAS sample
and introduce the sample
to the instrument via a
sample rack.
SYS-EVAL-08-01-xx
CM
3100
Access levels The user changed some
changed.
access levels in the Software
access screen.
Software access permissions have been modified.
SYS-VER-02-07
CM
User added
User Definition <User
Name> has been added.
SYS-VER-02-07
CM
A new User Definition has
been added
3101
A calibration or parallelism job has been
requested that requires
more predilution cuvette
slots than defined in the
system.
Sample volume required
to complete the test
exceeds the usable sample volume limit of a
cuvette cell (Cuvette
Overflow - Cuvette
Blind).
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 91
Where
Raised
An existing User Definition
has been deleted.
3102
User Definition <User
Name> has been
deleted.
SYS-VER-02-07
CM
User Modified An existing User Definition
has been modified.
3103
User Definition <User
Name> has been modified.
SYS-VER-02-07
CM
User Level
Modified
The security Level of an exist- 3104
ing User Definition has been
changed.
User Definition <User
Name> modified: Security Level.
SYS-VER-02-07
CM
User Locked
3105
The user intended to log in
with erroneous password 3
consecutive times, so the system has locked this user.
User Definition <User
Name> locked by the
system.
SYS-VER-02-07
CM
Successful
User Login
User was recognized and
could log into the system.
Successful log in by user:
<User>.
SYS-VER-02-07
CM
Unsuccessful
User Login
User could not be recognized 3107
and could not log into the system.
Unsuccessful log in by
user: <User>.
SYS-VER-02-07
CM
User Logout
User logged out from the sys- 3108
tem.
Logout by user: <User>.
SYS-VER-02-07
CM
User Deleted
3106
Patient demo- The user modified patient
demografic information.
graphics
update
3109
The user modified patient
demographics for sample
<SampleId>.
SYS-VER-02-07
CM
Reflex Rule
Added
A new Reflex Rule has been
added.
3110
Reflex Rule <Reflex Rule
Name> has been added.
SYS-VER-02-07
CM
Reflex Rule
Deleted
An existing Reflex Rule has
been deleted.
3111
Reflex Rule <Reflex Rule
Name> has been
deleted.
SYS-VER-02-07
CM
Reflex Modified
Reflex Rule has been modified.
3112
Reflex Rule <Reflex Rule
Name> has been modified.
SYS-VER-02-07
CM
Auto-Validation Rules
Modified
Auto-Validation Rules have
been modified.
3120
Auto-Validation Rules
have been modified.
SYS-VER-02-07
CM
3130
Sender Definition
<Sender Code> has
been added.
SYS-VER-02-07
CM
An existing Sender Definition 3131
has been deleted.
Sender Definition
<Sender Code> has
been deleted.
SYS-VER-02-07
CM
Sender Modi- An existing Sender Definition 3132
fied
has been modified.
Sender Definition
<Sender Code> has
been modified.
SYS-VER-02-07
CM
Sender Added A new Sender Definition has
been added.
Sender
Deleted
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 92
Where
Raised
Test Profile
Added
A new Test Profile Definition
has been added.
3140
Test Profile <Test Profile
Name> has been added.
SYS-VER-02-07
CM
Test Profile
Deleted
A Test Profile Definition has
been deleted.
3141
Test Profile <Test Profile
Name> has been
deleted.
SYS-VER-02-07
CM
Test Profile
Modified
A Test Profile Definition has
been modified.
3142
Test Profile <Test Profile
Name> has been modified.
SYS-VER-02-07
CM
QC Profile
Added
A new QC Profile Definition
has been added.
3145
QC Profile <QC Profile
Name> has been added.
SYS-VER-02-07
CM
QC Profile
Deleted
A QC Profile Definition has
been deleted.
3146
QC Profile <QC Profile
Name> has been
deleted.
SYS-VER-02-07
CM
QC Profile
Modified
A QC Definition has been
modified.
3147
QC Profile <QC Profile
Name> has been modified.
SYS-VER-02-07
CM
Vial Properties AVial Properties has been
added
added by the user.
3164
Vial Properties <Vial
Type Name> <Vial Properties Revision> has
been added.
SYS-VER-02-07
CM
Vial Properties AVial Properties has been
updated
deleted by the user.
3165
Vial Properties <Vial
Type Name> <Vial Properties Revision> has
been updated.
SYS-VER-02-07
CM
Vial Properties AVial Properties has been
deleted
deleted by the user.
3166
Vial Properties <Vial
Type Name> <Vial Properties Revision> has
been deleted.
SYS-VER-02-07
CM
Vial Set added AVial Set has been added by 3167
the user.
Vial Set <Vial Set Name>
has been added.
SYS-VER-02-07
CM
Vial Set
updated
AVial Set has been deleted by 3168
the user.
Vial Set <Vial Set Name>
has been updated.
SYS-VER-02-07
CM
Vial Set
deleted
AVial Set has been deleted by 3169
the user.
Vial Set <Vial Set Name>
has been deleted.
SYS-VER-02-07
CM
LIS Message
Storage Full
3200
The UDC storage is almost
full of messages waiting to be
sent to LIS.
Storage of mesages sent Number of messages
to LIS <%> full.
pending to be uploaded
to LIS is reaching capacity.
Ensure LIS system is physically SYS-VER-02-07
attached and powered on. If
possible from the LIS, verify
connection status. Verify wiring
configuration according to the
LIS vendor specification.
CM
Check communication
status in both ends. If
communications cannot
be restored disable them
and call service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Code
Cause
3201
LIS Message The UDC storage is almost
Storage Over- full of messages waiting to be
sent to LIS. No more mesloaded
sages are accepted.
Storage of mesages sent
to LIS overloaded. New
uploaded messages will
be rejected.
Number of messages
pending to be uploaded
to LIS has reached storage limit.
Refer to 1130
Check communication
status in both ends. If
communications cannot
be restored disable them
and call service.
SYS-VER-02-07
CM
Upload Mes- UDC Rejected Uploaded
sage Rejected Message
Upload message was
rejected and therefore
not sent to LIS.
Communications are not
properly configured or
storage of messages
sent to LIS overloaded.
No more messages can
be accepted.
Refer to 1130
Check communication
status in both ends. If
communications cannot
be restored disable them
and call service.
SYS-VER-02-07
CM
Auto Run failed.
Possible causes are:
SYS-EVAL-08-02-xx
CM
SYS-EVAL-07-01-01
CM
3202
Auto Run could not be started 3211
and the instrument is Ready.
Operator Action
The system looks for an
opportunity to auto start
- CTS Filter was not
every 1 minute. Certain
detected (for CTS configconditions might change
uration only).
without operator's inter- Enhanced clean
vention.
required.
Identify the cause among
- Temperatures are out of the following and resolve
range.
if necessary:
Service Action
System Response
3 - 93
Message
Auto Run
Failed
Alarm Description
Chapter 3 Troubleshooting
Where
Raised
- CTS Filter missing:
install a new filter (Maintenance activity).
- Enhanced Clean
required: perform
Enhanced Clean for all
probes (Maintenance
activity).
- Temperatures are out of
range: wait until the temperatures stabilize
(depending from the system and ambient conditions, this might take
more than 30 minutes); if
they do not stabilize, call
Service.
- ORU disabled: call Service.
Controller has Controller upgraded success- 3212
fully
been
upgraded
<Controller Name> controller has been
upgraded to version
<Version Name>.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
3214
Message
Cause
Operator Action
IM has been
upgraded
IM has been upgraded
Software version is for
experimental
use only
Software version is for experi- 3213
mental use only. A controller,
master, IM or CM is compiled
in debug or the version name
is experimental. CM is a
Demo installation.
The system detected a
software version
designed for experimental use.
LAS Sample
Expired
The time that an LAS sample 3215
can remain on board has
been exceeded.
LAS Sample expiration
LAS sample expiration
time exceeded for <Data time has expired.
Dictionary - SampleID>.
Invalid barcode size
Barcode size bigger than the 4004
maximum size of sample Id
(16 characters)
Invalid barcode size.
Barcode label bigger that Use valid barcode labels.
16 characters.
Invalid Rack
Scanning
The bar code label read is
invalid.
Rack rejected.
Rack barcodes reading
error.
4005
Chapter 3 Troubleshooting
Service Action
Interface Module has
been upgraded to version <Version Name>.
CM, AM Master software Call Service.
or controller software is
not a system release version.
Missing rack barcode
labels.
Load more sample.
Reinsert the rack. If the
problem persists, use
another rack.
Install released software.
System Response
3 - 94
Where
Raised
SYS-EVAL-07-03-01
CM
SYS-EVAL-07-06-xx
CM
SYS-EVAL-08-02-xx
CM
SYS-EVAL-08-01-xx
CM
SYS-VER-02-07
AM Controllers
CTS Rack
Rejected
CTS rack rejected.
4006
CTS rack rejected.
CTS Rack inserted when Enable cap piercing and
reinsert the rack or use a
cap piercing is not
enabled or CTS arm not non-CTS rack.
installed.
SYS-VER-02-07
AM Master
Cap not
detected by
the piercer
Cap not detected by the
piercer
4007
Cap not detected for
sample in rack <Rack
ID>, position <position
#>, track <Track ID>.
The CTS probe
descended down to the
maximum cap search
depth but could not
detect the presence of a
cap for the sample in the
specified position. Possible cause is the presence
of a sample cup or a similar low-height sample
container.
If a sample cup is loaded
in that position, remove it
from the CTS rack and
load it on a open-tube
sample rack. Only
capped sample tubes
should be loaded on CTS
racks. Sample cups and
uncapped sample containers should be loaded
on open-tube sample
racks.
SYS-VER-02-07
AM Master
4015
Rack button identification Rack position keypad
failure.
malfunction.
Invalid (Rack) The rack button pressed is
Button
not a valid code.
Call Service.
Check that cabling is properly SYS-VER-02-07
seated to the rack LED status
boards. If cabling is correct,
replace the rack status boards.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Scanner Com- Cannot communicate with the 4020
munications
bar code reader.
Message
Cause
Operator Action
Barcode reader commu- Cable disconnected. Bar- Call Service.
nication failure.
code reader malfunction.
Rack controller or
Reader Traveling board
malfunction.
Chapter 3 Troubleshooting
Service Action
System Response
SYS-VER-02-07
Ensure that the cables are
seated properly. To determine if
the wiring is correct from the
reader to the computer, turn off
the instrument power, remove
the cover of the reader, disconnect the cable to the reader, and
attach the loopback connector.
After the connector is attached,
restart the instrument and enter
diagnostics. On the SW, Covers, Racks tab, press the Perform Loop Back Check. If the
test has a result of Pass, then
there could be a problem with
the reader or power to the
reader. If the result is Fail, then
check all the cabling.
3 - 95
Where
Raised
AM Controllers
Clean Fluid
Warning
Clean fluid system liquid
WARN sensor detected.
4025
Clean solution level low. Clean solution level is
below 75 mL.
Replace Clean solution
bottle before it empties.
The Clean bottle must be
replaced when the instrument is not running.
Removing the Clean bottle while the instrument is
running will cause an
Emergency Stop.
SYS-VER-02-07
AM Master
Rinse Fluid
Warning
Rinse fluid system liquid
WARN sensor detected.
4030
Rinse solution level low.
Rinse solution level is
below 1000 mL.
Replace rinse solution
bottle before it empties.
The Rinse bottle must be
replaced when the instrument is not running.
Removing the Rinse bottle while the instrument is
running will cause an
Emergency Stop.
SYS-VER-02-07
AM Master
Cuvette Supply Warning
No cuvette strips detected at 4035
WARN sensor in load area.
Cuvettes low in the load
area.
120 or less cuvettes (3
cuvette clips) are available in the load area.
Load new cuvettes.
SYS-VER-02-07
AM Controllers
4040
Cuvette Waste The level of cuvettes in the
Warning
waste drawer is close to maximum height
Cuvette waste almost
full.
Used cuvettes exceeded Empty cuvette waste
60% of the waste drawer drawer before it gets full.
capacity.
SYS-VER-02-07
AM Controllers
Waste ConWaste fluid container WARN
tainer warning sensor detected
Waste tank almost full.
Waste liquid level
exceeded 80% of the
waste tank capacity.
SYS-EVAL-07-06-xx
AM Master
4050
Empty waste tank before
it gets full.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Waste Container Not
Present
Waste tank is not present.
ORU air
blanking values saved
A new set of ORU air blanking 4051
values has been saved
ORU factor
diluent blanking values
saved
System Response
Where
Raised
SYS-VER-02-07
AM Master
A new set of ORU factor dilu- 4052
ent blanking values has been
saved
A new set of ORU factor The ORU factor diluent
blanking procedure has
diluent blanking values
been successfully perhas been saved.
formed and a new set of
ORU factor diluent blanking values has been
saved.
SYS-VER-02-07
AM Master
Coordinates
adjustment
procedure
completed
Probe Coordinates adjustment procedure completed.
The coordinates adjustProbe <Arm>: Coordinates adjustment proce- ment for the specified
probe has been successdure completed.
fully completed and the
coordinates file has been
successfully updated.
SYS-VER-02-07
AM Master
Enable piercing probe
mode failed
The analyzer is unable to pro- 4054
cess the request to enable
CTS piercing probe mode.
The analyzer is unable to
process the request to
enable CTS piercing
probe mode.
Enable again the piercing
The analyzer is able to
process the request only mode when the instruif the instrument status is ment is the proper status.
POWER UP, READY or
DIAGNOSTICS and the
sample probe is not performing any diagnostics
activity and there is no
CTS rack inserted.
SYS-VER-02-07
CM
Disable pierc- The analyzer is unable to pro- 4055
cess the request to disable
ing probe
CTS piercing probe mode.
mode failed
The analyzer is unable to
process the request to
disable CTS piercing
probe mode.
The analyzer is able to
process the request only
if the instrument status is
POWER UP, READY or
DIAGNOSTICS and the
sample probe is not performing any diagnostics
activity.
SYS-VER-02-07
CM
SYS-EVAL-07-06-xx
CM
4057
Replace waste container.
Service Action
The ORU air blanking
A new set of ORU air
blanking values has been procedure has been successfully performed and
saved.
a new set of ORU air
blanking values has been
saved.
The system detected the
instrument model is different
than during last connection.
This will happend between
MiniTop and TOP models
(base TOP, CTS, LAS).
Waste tank is not present.
Operator Action
AM Master
4053
Waste tank not present.
Cause
3 - 96
SYS-EVAL-07-06-xx
Model type
changed
4056
Message
Chapter 3 Troubleshooting
Disable again the piercing mode when the
instrument is the proper
status.
The use of this CM will
CM in use is from a differ- A database has been
ent ACL TOP model.
restored from a different require service intervenmodel or the application tion. Please call service.
is connected to a different instrument model.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
3 - 97
Where
Raised
Unable to gen- Unable to create a raw data
erate report
report file.
4058
Unable to create raw
data report <path&filename>.
Unable to create raw
data report file.
Please verify there is
enough disk space on
the system. Please verify
the raw data report path
is legitimate and you
have write privileges in
the log folder.
SYS-EVAL-07-06-xx
CM
LAS Track - IM LAS Interface Manager (IM)
Communica- communications error.
tions Error
4059
LAS Interface Manager
(IM) communications
error.
LAS Interface Manager
(IM) connection failure,
or IM Upgrade process
on-going.
Check that cable between IM & SYS-EVAL-08-02-xx
Check LAS Interface
LAS track is connected & funcManager (IM) connection, if the problem per- tioning. Restart the IM.
sists call Service. During
IM Upgrade process,
ignore this alarm.
CM
SYS-EVAL-08-02-xx
CM
Reports
Report Void
The "Revision Hsitory" report
will show this text when both
parameter files are identical.
No significative differences where found
between both files.
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 98
Operational Exceptions
For a general description of this alarm category, see "Operational Exceptions" on page 3-15.
Table 3-3 Operational Exceptions
Alarm/Error
Name
Alarm Description
Default file
path for log
files does not
exist and cannot be created
If the default file path doesn
not exist, the system tries to
automatically create it. The
operation could fail for differente causes:
Code
- wrong file path specification
- insufficient rights to write to
the drive
Message
Cause
Operator Action
Service Action
System Response
Verify the file path speci- Ensure that the operator has the SYS-VER-02-07
fication: if it is wrong, cor- correct permissions to make the
rect it and retry. If this is modification.
not the case, verify he
has the appropriate write
permissions or call service to repair the drive.
The default file path for
the log files does not
exist and cannot be created (possible causes:
wrong file path specification; insufficient rights to
write to the drive; HW/
SW failure of the drive).
Where
Raised
CM
- HW/SW failure of the drive
If the user has not write rights
There is no
write rights for for the log path the alarms is
the default log risen
path
Maximum
Number of
Tests
There is not more memory in 2087
the AM for processing more
tests.
SYS-EVAL-07-06-xx CM
There is no write access
for the selected default
file path for the log files.
Maximum number of
tests allowed per run
exceeded.
There is not enough
memory for processing
more tests.
The tests exceeding the
maximum number per
run are not performed.
Run cancelled tests
within another analytical
session.
SYS-VER-02-07
AM Master
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Rinse Fluid
EMPTY
Alarm Description
Rinse fluid system liquid
EMPTY sensor detected.
Code
2000
Message
Rinse solution bottle
empty.
Cause
Operator Action
The Rinse solution level
is below 600 mL.
Replace the current
Rinse bottle with a new
one. DO NOT TOP OFF
the Rinse bottle. It must
be replaced when the
instrument is not running.
The system will automatically detect the presence
of a new bottle. A prime
cycle will be automatically performed. If the
rinse fluid level drops
below 600 mL during a
run, the system will perform a controlled stop. In
this case, wait until the
analysis completes and
the system comes to a
complete stop, then
replace the Rinse bottle.
If the rinse fluid level
drops below 100 mL, the
system will perform an
emergency stop.
Chapter 3 Troubleshooting
Service Action
3 - 99
System Response
Where
Raised
SYS-EVAL-09-01-xx AM Master
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Waste Container FULL
Alarm Description
Waste Fluid Container FULL
sensor detected.
Code
2005
Message
Waste tank full.
Cause
Operator Action
Empty and replace the
Waste tank liquid level
exceeded 95% capacity. waste tank.
Chapter 3 Troubleshooting
Service Action
3 - 100
System Response
SYS-VER-02-07
Where
Raised
AM Master
The system automatically detects the presence of the empty waste
tank. If the waste tank
gets full during a run, the
system goes into controlled stop and two situations can occur when
the waste tank is
replaced:
- The waste tank is
replaced while the system is in controlled stop.
In this case the run is
automatically recovered
(if there are tests pending
to be performed).
- The waste tank is
replaced when the system already completed
the analysis and went
from controlled stop to
error. In this case the run
has to be restarted (if
there are tests pending to
be performed).
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Cannot Empty Cannot Empty Waste into
Container
Waste into
Container
Code
2006
Message
Cause
Cannot empty waste into Waste tank is not prescontainer.
ent.
Operator Action
Replace the waste tank.
Chapter 3 Troubleshooting
Service Action
3 - 101
System Response
Where
Raised
SYS-EVAL-07-06-xx AM Master
The system automatically detects the presence of the empty waste
tank. If the waste tank
gets full during a run, the
system goes into controlled stop and two situations can occur when
the waste tank is
replaced:
- The waste tank is
replaced while the system is in controlled stop.
In this case the run is
automatically recovered
(if there are tests pending
to be performed).
- The waste tank is
replaced when the system already completed
the analysis and went
from controlled stop to
error. In this case the run
has to be restarted (if
there are tests pending to
be performed).
Safety Cover
Open
Safety cover detected open
not in diagnostics.
2010
<Cover ID> open.
The cover was left open. Close the cover. The system performed an Emergency stop: once the
cover is closed, perform
a Recovery.
SYS-VER-02-07
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Clean Fluid
Empty
Alarm Description
Clean fluid system liquid
EMPTY sensor detected.
Code
2015
Cuvettes Sup- No cuvette strips detected at 2020
ply Empty
EMPTY sensor in load area.
Message
Clean solution bottle
empty.
Cause
Operator Action
The Clean solution level Replace the current
is below 25 mL.
Clean bottle with a new
one. The Clean bottle
must be replaced when
the instrument is not running. If the Clean bottle
emptied during a run, the
system performs a controlled stop: wait until the
system comes to a complete stop, replace the
bottle with a new one,
then restart the analysis.
Cuvette load area empty. Cuvette load area empty. Load cuvettes. The system performed a controlled stop and two
situations can occur
when loading new
cuvettes:
Chapter 3 Troubleshooting
Service Action
3 - 102
System Response
Where
Raised
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Controllers
- The cuvettes are loaded
while the system is in
controlled stop. In this
case the run is automatically recovered (if there
are tests pending to be
performed).
- The cuvettes are loaded
when the system already
completed the analysis
and went from controlled
stop to error. In this case
the run has to be
restarted (if there are
tests pending to be performed).
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Cuvette
(Waste)
Drawer Out
Alarm Description
Code
Cuvette waste drawer sensor 2025
defines waste drawer not
present
Message
Cuvettes waste drawer
missing.
Cause
Cuvette waste drawer
missing or not correctly
inserted.
Operator Action
Insert cuvette waste
drawer or make sure that
it is properly inserted.
Chapter 3 Troubleshooting
Service Action
3 - 103
System Response
Where
Raised
SYS-VER-02-07
If the drawer is removed
while the system is running, a controlled stop is
performed and two situations can occur when reinserting the drawer:
- The drawer is reinserted when the system is in controlled stop.
In this case the run is
automatically recovered
(if there are tests pending
to be performed).
- The drawer is reinserted when the system already completed
the analysis and went
from controlled stop to
error. In this case the run
has to be restarted (if
there are tests pending to
be performed).
If the system needs to
dispose used cuvettes
when the drawer is missing, an Emergency Stop
is performed. In this case
perform a Recovery after
the cuvette drawer is reinserted.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Cuvette Waste Cuvette waste drawer FULL
Full
sensor detected.
Code
2030
Message
Cuvette waste full.
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
Used cuvettes exceeded Empty cuvette waste
80% of the waste drawer drawer. The system performed a controlled stop
capacity.
and two situations can
occur when re-inserting
the drawer: 1.- The
drawer is re-inserted
when the system is in
controlled stop. In this
case the run is automatically recovered (if there
are tests pending to be
performed). 2.- The
drawer is re-inserted
when the system already
completed the analysis
and went from controlled
stop to error. In this case
the run has to be
restarted (if there are
tests pending to be performed). If the system
needs to dispose used
cuvettes when the
drawer is missing, an
Emergency Stop is performed. In this case perform a Recovery after the
cuvette drawer is reinserted.
Report this alarm and backup
The system performed
an Emergency stop: per- log as a complaint. This is a
software defect that requires
form a Recovery.
correction.
If the problem persists
call Service.
3 - 104
System Response
Where
Raised
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
AM Controllers
CM
(Cuvette)
Invalid Move
The requested Cuvette move 2040
is not allowed
Cuvettes strip positioning Invalid positioning comfailure.
mand.
Reagent Volume Error
Volume for last vial detected 2083
to be at error threshold. The
volume of liquid onboard for a
specific material is not
enough to run a single job, so
a new vial should be placed.
<Material Name> insuffi- Material volume for last Load additional material.
cient material to run addi- available vial insufficient.
tional calibration / test.
SYS-VER-02-07
Clean Vial
Empty
Clean volume in vial detected 2046
to be at error threshold.
Clean vial empty.
SYS-EVAL-07-04-xx AM Master
Clean material volume
insufficient.
Load additional clean
material.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Insufficient liquid for the aspi- 2055
Insufficient
Liquid (sample rate (sample or reagent)
or reagent)
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 105
System Response
This error flag is set by
Insufficient volume in
track # <Track ID>, posi- the analyzer when, aspirating from a rack contion <rack position #>.
tainer, liquid is not found
or the available liquid volume is less than the volume to be aspirated.
Make sure that there is
enough material for the
analysis and that it is presented in an appropriate
container.
SYS-VER-02-07
Where
Raised
AM Master
Insufficient
Liquid (LAS
shroud)
Insufficient liquid for the aspi- 2077
rate (LAS Arm Cover)
Insufficient volume in
LAS Arm cover aspiration point.
This error flag is set by
the analyzer when, aspirating from the the LAS
Am cover aspiration
point, Clean material liquid is not found or the
available liquid volume is
less than the volume to
be aspirated.
Make sure that there is a
vial at the aspiration point
containing the appropriate volume of material.
SYS-EVAL-08-01-xx AM Master
Insufficient
Liquid (LAS
Track)
Insufficient liquid for the sam- 2074
ple aspiration (LAS Track)
Insufficient volume for
sample <SampleID> at
Aspiration Point.
This error flag is set by
the analyzer when, aspirating from the LAS Track
aspiration point, liquid is
not found or the available
liquid volume is less than
the volume to be aspirated.
Check probe conditions.
Make sure that there is
enough sample for the
analysis.
SYS-EVAL-08-02-xx AM Master
(Cuvette)
Insufficient
Liquid
2075
Insufficient Liquid detected
when mixing is performed in a
cuvette.
Call Service.
This error flag is set by
Insufficient liquid in
the analyzer when, aspicuvette <Cuvette Slot
ID> well <well position>. rating from a rack cuvette
cell, liquid is not found or
the available liquid volume is less than the volume to be aspirated.
Insufficient
Liquid (clean
cup)
Insufficient liquid for the aspi- 2076
rate (sample or reagent)
Probe <Arm>: Insufficient volume in clean
cup.
This error flag is set by
the analyzer when, aspirating from the clean cup,
liquid is not found or the
available liquid volume is
less than the volume to
be aspirated.
SYS-VER-02-07
Verify probe alignment; run
Diagnostics "Coordinates
Adjustment" for the probe that
reported the alarm.
AM Master
- Perform Clean pump diagnos- SYS-EVAL-07-06-xx AM Master
Perform a Clean prime
tics test and verify clean well is
cycle (Maintenance). If
the problem persists call filled with clean solution
Service.
- Perform LLD test in clean cup
and verify that liquid is detected
- Remove the clean bottle and
verify that the instrument reports
the proper alarm.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
Scheduling
The actual execution did not
Time Violation meet a critical scheduling
time. The job failed and it is
not possible to recover
2080
Unrecoverable scheduling time violation.
Internal scheduling conflict.
SYS-VER-02-07
Report this alarm and backup
The system performed
an Emergency stop: per- log as a complaint. This is a
possible software defect that
form a Recovery.
requires correction. It could also
If the problem persists
be the speed of the hardware.
call Service.
Observe both cuvette and arm
movement for speed.
Maintenance
Activity Execution Interruption
A semi-Automatic or automatic Maintenance Activity's
Execution has been interrupted due to an error.
2086
Maintenance activity
interrupted: <Maintenance Activity>
Activity was interrupted
due to an error.
The activity has not been
completed. Remove the
cause of the error and reselect the activity.
ORU Factor
Diluent Calibration data
not available
Factor Diluent Calibration
data for the specified ORU
are not available.
2085
ORU Factor Diluent Cali- The Optical Reading Unit
bration data not available Factor Diluent Calibration procedure has never
for ORU <ORU ID>.
been executed for this
ORU.
Go to Diagnostics and
run the Stored Factor
Diluent Calibration procedure.
Rack
Unplugged
2081
A rack already inserted
becomes unplugged with the
reader not in front of the rack.
Rack in <Track ID> slot
unplugged.
Perform restore operation.
The instrument is not able to
calculate absolute absorbancies.
ORU Air Cali- Air Calibration data for the
specified ORU are not availbration data
not available able.
Rack accidentally dislodged.
2082
ORU Air Calibration data The Optical Reading Unit Go to Diagnostics and
air calibration procedure run the Air Calibration
not available for ORU
has never been executed procedure.
<ORU ID>.
for this ORU.
The instrument is not able to
perform air reading drift
checks.
Go to Diagnostics and run the
Stored Factor Diluent Calibration procedure.
3 - 106
Where
Raised
AM Master
SYS-VER-02-07
CM
SYS-VER-02-07
AM Master
SYS-EVAL-08-02-xx AM Master
Go to Diagnostics and run the
Air Calibration procedure.
SYS-VER-02-07
AM Master
ORU Blanking - Invalid
value
accepted
An invalid ORU blanking
value has been accepted by
the user. The ORU will be
automatically disabled.
2084
An invalid blanking value The user has accepted Go to Diagnostics and
has been accepted for
an out of range blanking run ORU Blanking procedure again.
ORU <ORU ID> (Value = value.
<VALUE>). The ORU will
be automatically disabled.
SYS-VER-02-07
AM Master
CTS Filter
missing
CTS Filter missing
2091
CTS Filter missing.
The CTS filter was
detected as missing.
SYS-VER-02-07
AM Master
Air Pressure
Sensor Not
Responding
Air pressure sensor not oper- 2092
ating correctly.
Air pressure sensor not
operating correctly.
The air pressure sensor Call Service.
is not responding. Air is
not being discharged to
CTS piercer correctly
due to obstructed, damaged or disconnected air
pressure Valves.
Please install a clean
CTS filter.
SYS-EVAL-06-04-01 AM Master
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Select unattended import
parameters
file.
Alarm Description
Code
62452
The user shall select an
import parameters file if the
ACL TOP executing in a unatteded parameters mode without an specified file.
Message
Cause
Operator Action
Choose a file or cancel
Select import parameters The ACL TOP is being
the import parameters
file.
executed in unatteded
parameters mode but no operation.
import file has been
suplied.
Chapter 3 Troubleshooting
Service Action
3 - 107
System Response
Where
Raised
SYS-EVAL-08-02-xx CM
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 108
Data Warnings
For a general description of this alarm category, see "Data Warnings" on page 3-16.
Table 3-4 Data Warnings
Alarm/Error
Name
Temperature
Out of Range
flag
Alarm Description
Code
Generic flag indicating that at 5190
least one temperature reading was out of range. All temperature out of range alarms
are mapped to a single flag
within each determination
ORU Warning Generic ORU warning. If sig- 5191
nal checks are enabled in the
test definitions for the particular test, all ORU flags are
treated as warning.
Message
Cause
Operator Action
Service Action
System Response
Where
Raised
Temperature out of range
SYS-VER-02-07
Warning detected in
ORU
SYS-VER-02-07
CM
Material Stirring Warning
The AM has detected that the 5192
material stirring mechanism is
not stirring the material and
this is a coagulation test (stirring prolongs material stabilty)
Material stirring warning
SYS-VER-02-07
CM
Material Stability
One or more materials stabilty 5650
has expired for this determination
Material stability
SYS-VER-02-07
CM
Material Expi- One or more of the materials 5651
ration
used to run this determination
has expired.
Material expired
SYS-VER-02-07
CM
LAS Sample
Expiration
LAS Sample Expired during
processing
LAS Sample expired during processing
SYS-EVAL-08-01-xx CM
ORU Error
General ORU error. If the sig- 5002
nal check for a particular test
is disabled, all ORU flags are
treated as an error.
Error detected in ORU
SYS-VER-02-07
CM
LLD Error
5000
The AM has detected liquid
where liquid should not be (a
false positive)
LLD Error
SYS-VER-02-07
CM
5660
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 109
System Response
Where
Raised
Error indicating that there was 5700
insufficient sample to pipette.
Volume Tracking - Insuffi- This error flag is set by
cient Liquid (Sample)
the analyzer when, aspirating from a rack container containing sample,
liquid is not found or the
available liquid volume is
less than the volume to
be aspirated.
SYS-VER-02-07
CM
Insufficient
The AM determined that there 5701
Reagent Error was insufficient reagent to
pipette
Volume Tracking - Insuffi- This error flag is set by
cient Liquid (Reagent)
the analyzer when, aspirating from a rack container containing a liquid
that is NOT patient sample, liquid is not found or
the available liquid volume is less than the volume to be aspirated
SYS-VER-02-07
CM
Missing Rinse/ Error indicating missing dis- 5702
pense of rinse or clean was
Clean
detected in the software. Due
Detected
to timing issues in the scheduler.
Missing post dispense
rinse/clean detected
SYS-VER-02-07
CM
Insufficient
Sample Error
Material Dispense Error
5703
Because of a scheduling
error, a material that should
have been dispensed into the
reaction cuvette was not dispensed. This check is done
for safety purposes and it is
intended that this error will
never be seen.
Because of a SW error a
post dispense clean or
rinse step is not performed. This check is
done for safety purposes,
it is intended that the SW
error will be fixed.
Material dispense error
SYS-EVAL-07-06-xx CM
First Point
Out of starting point range
Range (Error)
5050
(Data) First point out of
range
SYS-VER-02-07
CM
Baseline Aver- baseline average too low
age Low
(Error)
5051
(Data) Baseline average
low
SYS-VER-02-07
CM
5052
(Data) Baseline SD
exceeds error limit
SYS-VER-02-07
CM
Baseline Aver- baseline average too high
age High
(Error)
5053
(Data) Baseline average
high
SYS-VER-02-07
CM
Endpoint SD
Out of Range
5054
(Data) Endpoint SD
exceeds error limit
SYS-VER-02-07
CM
Baseline SD
Out of Range
(Error)
Baseline SD is out of range
Endpoint SD is out of range
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
endpoint average too high
Endpoint
Average High
(Error)
Code
Cause
Operator Action
Service Action
3 - 110
System Response
Where
Raised
(Data) Endpoint average
high
SYS-VER-02-07
CM
(Data) Too many invalid
raw data points
SYS-VER-02-07
CM
(Data) Curve min. and
max. not in correct
sequence
SYS-VER-02-07
CM
(Data) Last point out of
range
SYS-VER-02-07
CM
5059
too few or too many data
points in curve -- indicates an
error in scheduler, should
never occur.
(Data) Incorrect number
of raw data points
SYS-VER-02-07
CM
5060
(Data) Normalized curve
delta too low
SYS-EVAL-07-06-xx CM
Delta of Curve delta of curve invalid -- indi- 5091
High(Error)
cates that raw data exceeds
allowed signal change across
curve
(Data) Normalized curve
delta too high
SYS-EVAL-09-01-xx CM
Calculation
Error
calculation error -- i.e. divide
by zero
(Data) Calculation error
SYS-VER-02-07
CM
First Threshold Limit Not
Found
didn't reach first threshold -- 5062
not enough signal in curve to
find threshold limit value
(Coag) First threshold
limit not found
SYS-VER-02-07
CM
(Coag) Second threshold
limit not found
SYS-EVAL-07-06-xx CM
(Coag) Max (min) time
span violation
SYS-VER-02-07
Too Many
Invalid Points
(Error)
5055
Message
Chapter 3 Troubleshooting
too many invalid raw - points 5056
do not fall within specified signal range or have an ORU
error associated with them
Incorrect Min/ invalid curve max after min -- 5057
Max sequence curve behaves in an unexpected manner - raw data
should go from maxima to
minima value (on ACLAdvance). User specifies correct sequence on Top.
Last Point
curve drifting -- the last point
Range (Error) in the raw data is outside
specified % of curve
Incorrect
Number of
Data Points
Delta of Curve delta of curve invalid -- indiLow(Error)
cates that raw data does not
have enough signal across
curve
5058
5061
second threshold not found -- 5063
Threshold
not enough signal in curve to
Check Not
Found (Error) find threshold check value
and user has configured the
algorithm to fail if check value
not located (otherwise a
warning)
Time Span
(Error)
5064
time exceeded -- too much
time (or too little time)
between threshold limit-check
or derivative min-max peaks.
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 111
System Response
Where
Raised
Curve
Sequence
Unable to determine curve
sequence
5065
(Data) Curve sequence
unknown
SYS-VER-02-07
CM
Linear
Regression
SD (Error)
SD out of range in Linear
Regression
5066
(Reaction) Linear
Regression SD exceeds
error limit
SYS-VER-02-07
CM
Measured
Result Out of
Test Range
(High)
measured result fails -- does
not meet test range (high)
5068
(Range) Above measured result test range
SYS-EVAL-07-06-xx CM
Measured
Result Out of
Test Range
(Low)
measured result fails -- does
not meet test range (low)
5067
(Range) Below measured result test range
SYS-EVAL-07-06-xx CM
(Data) Missing ORU
blank value
SYS-VER-02-07
CM
CM
5069
No ORU Blank ORU Blank correction is
enabled, but the Blank value
for that channel is unavailable
Endpoint
Average Low
(Error)
endpoint average too low
5070
(Data) Endpoint average
low
SYS-VER-02-07
First Derivative Peak Not
Found
Not identified any maximum
peak meeting the criteria
5071
(Coag) First derivative
peak not found
SYS-EVAL-07-06-xx CM
5072
(Coag) Second derivative peak not found
SYS-EVAL-07-06-xx CM
Interference
The Interference Check of the 5073
Check (Error) Statistics Algorithm has failed
(Data) Interference error
SYS-VER-02-07
CM
Spike (Error)
Too many spikes were
detected in the data.
(Data) Number of spikes
exceeds error limit
SYS-VER-02-07
CM
Initial Slope
(Error)
The slope of the initial part of 5076
the reaction curve was
greater than the maximum
slope allowed.
(Reaction) Initial slope
exceeds error limit
SYS-VER-02-07
CM
Too many
points
removed
Due to points being removed 5080
from the original data curve
due to either the signal check,
the spike removal check, or
the moving SD check, the
number of points in the
remaing data curve is too few
to perform an operation that
requires a specific number of
data points.
(Data) Insufficient points
remaining for calculation
SYS-EVAL-07-06-xx CM
Second Deriv- No maximum or minumun
ative Peak Not peak meeting the criteria
Found
5074
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 112
System Response
Where
Raised
No Algorithm
Selected
The user has disabled the pri- 5075
mary algorithm so there will
be no measured result
(Params) No algorithm
selected
SYS-VER-02-07
CM
Insufficient
Liquid
Detected
(Sample)
5077
The AM has detected that
there was not enough sample
material to run the test
(Prep) Insufficient liquid
detected (Sample)
SYS-VER-02-07
CM
Insufficient
Liquid
Detected
(Reagent)
5078
The AM has detected that
there was insufficient reagent
material with which to run the
test.
(Prep) Insufficient liquid
detected (Reagent)
SYS-VER-02-07
CM
Liquid Level
Detection
Error
A hardware error has occured 5079
with the probe
(Prep) Liquid level detection error
SYS-VER-02-07
CM
Hardware
Error
5081
A hardware error has
occurred that will prevent the
measured result from being
computed
(ORU) Hardware error
SYS-VER-02-07
CM
Missing post
dispense
rinse/clean
detected
A missing dispense rinse and/ 5082
or clean step has been
detected by the SW.
(Prep) Missing post dispense rinse/clean
detected
SYS-VER-02-07
CM
Maximum
First Derivative Peaks
Too many peaks were found 5084
within the first derivative and
the specified window, indicating that the data curve is
noisy.
(Coag) Too many first
derivative peaks
SYS-VER-02-07
CM
Too many peaks were found 5085
Maximum
Second Deriv- within the second derivative
curves specified window, indiative Peaks
cating that the data curve is
noisy.
(Coag) Too many second
derivative peaks
SYS-VER-02-07
CM
5083
The delta of the sample is
less than the delta of the lowest calibrator (minus some
tolerance amount).
(Data) Normalized curve
delta less than lowest
calibrator delta
SYS-EVAL-07-06-xx CM
The measured result is more 5086
Measured
Result is Neg- negative than the maximum
negative value allowed (zero
ative
if no negative values are
allowed)
(Data) Result exceeds
Negative Value Limit
SYS-EVAL-07-06-xx CM
Result Check
Error
(Data) Result Check
failed
SYS-EVAL-07-06-xx CM
Calibrated
Delta Error
The Result Check measured 5087
result failed.
Due to a SW error, a post
dispense rinse and/or
clean step was not performed.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 113
System Response
Where
Raised
Aspiration
Error when performing the
Baseline Error aspiration baseline check
5088
(Prep) Aspiration Baseline Error
SYS-VER-02-07
CM
Unexpected
LLD Error
AM reported an unexpected
LLD error
5089
(Prep) Unexpected LLD
Error
SYS-VER-02-07
CM
Material Dispense Error
5090
AM reported a material dispense error. An unexpected
material dispense error was
detected by the AM software.
Not expected behavior.
(Prep) Material dispense
error
SYS-EVAL-07-06-xx CM
Unable to
Compute
Measured
Result
5100
The result unit is the measured result and DR has been
unable to compute it
Measured result failed
SYS-VER-02-07
CM
NPP Undefined
ratio denominator undefined. 5101
This could occur if not properly set up by the user or, in
the case of an NPP material,
if it was not executed prior to
computing results that require
it.
NPP undefined
SYS-VER-02-07
CM
NPP Failed
NPP result used in result cal- 5102
culation is failed.
NPP failed
SYS-VER-02-07
CM
ISI Value
Undefined
ISI value undefined
ISI undefined
SYS-VER-02-07
CM
Lot not
defined
5118
Unable to obtain ISI value
because the lot of material is
no longer defined.
ISI value undefined. Lot
not defined.
SYS-VER-02-07
CM
Estimation
Failed
result cannot be calculated
Estimation failed
SYS-VER-02-07
CM
Paired Partner The result is based on paired 5105
Test Missing tests and one of them is not
available due to being not
configured properly.
Paired partner test not
available
SYS-VER-02-07
CM
Paired Partner The result is based on paired 5106
Test Failed
tests and one or both of them
are failed
Paired partner test failed
SYS-VER-02-07
CM
5103
5104
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 114
System Response
Where
Raised
Paired Test Inconsistent
Result Units
5107
The paired results do not
have consistent result units
with which to perform the
paired result calculation. If
using the measured result,
the measured result units
must be the same (i.e. both
seconds). If using the calibrated result unit, the calibrated result units must be
the same (i.e. both % activity).
Inconsistent test units
between paired tests
SYS-VER-02-07
CM
Parallelism Unable to
Compute CR
Unable to compute the Cor- 5108
rected Result for this determination and/or concentration
Unable to compute parallelism CR
SYS-VER-02-07
CM
Parallelism Unable to
Compute
Mean of CR
Unable to compute the mean 5109
of the corrected result (CR)
excluding the 100% parallelism concentration.
Unable to compute parallelism mean of CR
SYS-VER-02-07
CM
Parallelism Unable to
Compute
Mean CR and
100 %
Unable to compute the mean 5110
of the corrected result (CR)
including the 100% parallelism concentration
Unable to compute parallelism mean of CR and
100%
SYS-VER-02-07
CM
Parallelism - Unable to compute the mean 5111
result of the 100% parallelism
Unable to
concentration
Compute
Mean of 100%
Unable to compute parallelism mean 100%
SYS-VER-02-07
CM
Parallelism Unable to
Compute
%CV of CR
Unable to compute the %CV
of the corrected result (CR)
from each concentration
excluding the 100% concentration
5112
Unable to compute parallelism %CV of CR
SYS-VER-02-07
CM
Parallelism Unable to
Compute
%CV of CR
and 100%
Unable to compute the %CV 5113
of the Corrected Result (CR)
from each concentration
including the 100% concentration
Unable to compute parallelism %CV of CR and
100%
SYS-VER-02-07
CM
Parallelism Unable to
Compute
Slope
5114
Unable to compute parallelism slope
SYS-VER-02-07
CM
Parallelism Unable to
Compute yintercept
5115
Unable to compute parallelism y-intercept
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Parallelism Unable to
Compute r2
Below secondary algorithm range
The result value was computed using the secondary
algorithm and was less than
the minimum value allowed.
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 115
System Response
Where
Raised
5116
Unable to compute parallelism r2
SYS-VER-02-07
5117
Below Secondary Algorithm Range
SYS-EVAL-07-06-xx CM
Maximum negative value
exceeded
SYS-EVAL-07-06-xx CM
The result value was negative 5120
Maximum
negative value and was more negative than
allowed for this unit.
exceeded
CM
The result value was computed using the secondary
algorithm and was greater
than the maximum value
allowed.
5121
Above Secondary Algorithm Range
SYS-EVAL-07-06-xx CM
Out of Calibra- The computed calibrated
result value is greater than
tion Range
the maximum calibrated
High
result value allowed.
5508
Above Extrapolation
Range
SYS-EVAL-07-06-xx CM
Out of Calibra- The calibrated result value is 5509
less than the minimum value
tion Range
allowed for a calibrated result.
Low
Below Extrapolation
Range
SYS-EVAL-07-06-xx CM
Out of starting point range
First Point
Range (Warning)
5200
(Data) First point out of
range
SYS-VER-02-07
CM
5201
(Data) Baseline SD
exceeds warning limit
SYS-VER-02-07
CM
Baseline Aver- Baseline average too low
age Low
(Warning)
5202
(Data) Baseline average
low
SYS-VER-02-07
CM
Baseline Aver- Baseline average too high
age High
(Warning)
5203
(Data) Baseline average
high
SYS-VER-02-07
CM
Above secondary algorithm range
Baseline SD
Out of Range
(Warning)
Baseline SD is out of range
Too many
invalid points
(Warning)
5204
At least one data point has
been found out of the acceptable range or with an ORU
flag associated with it.
(Data) Invalid point(s)
SYS-VER-02-07
CM
Endpoint SD
(Warning)
Endpoint SD is out of range
5205
(Data) Endpoint SD
exceeds warning limit
SYS-VER-02-07
CM
Endpoint
Average Low
(Warnng)
endpoint average too low
5206
(Data) Endpoint average
low
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 116
System Response
Where
Raised
endpoint average too high
Endpoint
Average High
(Warning)
5207
(Data) Endpoint average
high
SYS-VER-02-07
Delta of Curve curve delta below valid delta
Low(Warning)
5208
(Data) Delta of Curve
Lower Limit below warning limit
SYS-EVAL-09-01-xx CM
Delta of Curve curve delta above valid delta 5231
High(Warning)
(Data) Delta of Curve
Upper Limit above warning limit
SYS-EVAL-09-01-xx CM
Maxima of 1st first derivative peak below
Derivative
limit
5209
(Coag) Maxima of 1st
derivative below warning
limit
SYS-VER-02-07
CM
Maxima of 2nd 2nd derivative maxima peak
Derivative
below limit
5210
(Coag) Maxima of 2nd
derivative below warning
limit
SYS-VER-02-07
CM
Minima of 2nd 2nd derivative minima peak
Derivative
below limit
5211
(Coag) Minima of 2nd
derivative is below warning limit
SYS-VER-02-07
CM
maximum SD exceeded for
Linear
linear regression
Regression
SD (Warning)
5212
(Reaction) Linear regression SD exceeds warning
limit
SYS-VER-02-07
CM
second threshold not found
5213
(Coag) Second threshold
limit not found
SYS-VER-02-07
CM
Time violation time exceeded on threshold/
(Warning)
derivative check
5214
(Coag) Max (min) time
violation
SYS-VER-02-07
CM
curve drifting -- the last point
Last Point
Range (Warn- in the raw data is outside
specified % of curve
ing)
5216
(Data) Last Point out of
range
SYS-VER-02-07
CM
max peak to baseline delta
First Derivative Max Peak below minima
Baseline Delta
5217
(Coag) 1st derivative
peak delta below warning
limit
SYS-VER-02-07
CM
max peak to baseline delta
First Derivative Max Peak percent lower than warning
limit
Delta %
5218
(Coag) 1st derivative
max peak delta % below
warning limit
SYS-VER-02-07
CM
Second Deriv- peak delta below minima
ative Peak
Delta
5219
(Coag) 2nd derivative
peak delta below warning
limit
SYS-VER-02-07
CM
(Coag) 2nd derivative
peak delta % below
warning limit
SYS-VER-02-07
CM
Threshold
Check not
found (Warning)
Second Deriv- peak delta percent lower than 5220
ative Peak
warning limit
Delta %
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 117
System Response
Where
Raised
The Interference Check of the 5221
Interference
Check (Warn- Statistics Algorithm failed.
ing)
(Data) Interference warning
SYS-VER-02-07
CM
Spike (Warning)
At least one spike has been
detected in the data
(Data) Number of
spike(s) exceeds warning limit
SYS-VER-02-07
CM
Initial Slope
(Warning)
The initial slope of the reac- 5223
tion curve is greater than the
specified warning limit
(Reaction) Initial slope
exceeds warning limit
SYS-VER-02-07
CM
Derivative
First Point
(Warning)
The clotting time selected for 5224
the derivative curve corresponds to the first data point
in the derivative curve
(Coag) Derivative first
point
SYS-VER-02-07
CM
5225
The result found using the
Threshold
Check (Warn- backwards threshold check is
not within the valid range of
ing)
the result found using the first
or second derivative algorithm.
(Coag) Threshold Check
SYS-VER-02-07
CM
The delta of the normalized
data curve is less than the
warning tolerance amount
based upon the delta of the
lowest calibration point.
5227
(Data) Normalized curve
delta less than lowest
calibrator delta
SYS-VER-02-07
CM
Second Deriv- max peak to baseline delta
below minima
ative Max
Peak Delta
5228
(Coag) 2nd derivative
max peak delta below
minima
SYS-VER-02-07
CM
Second Deriv- max peak to baseline delta
percent lower than warning
ative Max
Peak Delta % limit
5229
(Coag) 2nd derivative
max peak delta % below
warning limit
SYS-VER-02-07
CM
(Data) Result Check
failed
SYS-EVAL-06-04-05 CM
Missing determinations
SYS-VER-02-07
CM
Calibrated
Delta (Warning)
Result Check
(Warning)
5222
The algorithm used with the 5230
result check produced a failed
measured result.
Missing Deter- Less determinations than cur- 5250
minations
rently configured
Too Many
Determinations
More determinations than
currently configured
5256
Too many determinations
SYS-VER-02-07
CM
Too Many
Concentrations
More concentrations than cur- 5251
rently configured
Too many concentrations
SYS-VER-02-07
CM
Missing Concentrations
Less concentrations than cur- 5257
rently configured
Missing concentrations
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 118
System Response
Where
Raised
Calibration Transformations do not
match Parallelism
Calibration transformations
do not match parallelism
transformations.
5568
Calibration and parallelism transformations do
not match
User modified the parallelism transformation values and has not
recalculated the calibration results.
Calibration X or Y transformations do not match.
Calibration may require
recalculation.
SYS-EVAL-06-03-01 CM
Calibration Active calibration calibrated
unit and test
definition calibration unit do
not match.
The calibrated unit in the
active calibration does not
match the calibrated unit in
the calibration definition.
5119
Active calibration unit
and calibration unit in the
test definition do not
match
User modified the calibration unit in the test
definitions and has not
recalculated or run the
calibration.
Active Calibration unit
used for active calibration does not match calibration unit in the test
parameters
SYS-EVAL-06-04-05 CM
Calculated CV exceeds the
Calibration limits
%CV of
Results Out of
Range
5558
Calibration has one or
more dilutions that
exceeds %CV
SYS-VER-02-07
CM
At least one dilution does not 5564
Calibration Minimum Rep- have the minimum number of
replicates as specified.
licates Not
Found
Calibration has one or
more dilutions that do not
have the minimum number of replicates
SYS-VER-02-07
CM
Parallelism - Calculated CV exceeds the
limits
%CV of CR
and 100% Out
of Range
5260
%CV of the CR and the
100% dilution is greater
than the maximum %CV
allowed.
SYS-VER-02-07
CM
Calculated CV exceeds the
limits
5259
%CV of the CR is greater
than the maximum %CV
allowed
SYS-VER-02-07
CM
Parallelism has one or
more dilutions that
exceeds the max.variance
SYS-VER-02-07
CM
Max. variance of parallelism dilution out of range
SYS-VER-02-07
CM
Parallelism %CV of CR
Out of Range
Parallelism - Calculated variance exceeds 5261
the limits
Max. Variance of
Results Out of
Range
Parallelism Max. Variance
Exceeded for
Dilution
The difference between each 5253
dilution and the 100% dilution
of the parallelism result is
exceeded
Parallelism Slope Out of
Range
5254
Slope out of range
SYS-VER-02-07
CM
Parallelism Coefficient of
determination
(r2) Out of
Range
5255
Parallelism r2 out of
range
SYS-VER-02-07
CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Results Recal- This test has had its results
culated
recalculated.
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 119
System Response
Where
Raised
5262
Results recalculated
SYS-VER-02-07
CM
DR warning
on measured
result
The measured result that was 5266
used to compute this result
had a warning associated
with it.
DR warning on measured result
SYS-VER-02-07
CM
Alternate Lot
in use
An alternative lot was in use
when the job was run
5653
Alternate lot in use
SYS-VER-02-07
CM
Indirect Alter- An alternative lot was used for 5654
nate Lot in use jobs that this job uses to compute results.(Calibration, NPP
or master job)
Alternate lot in use
SYS-VER-02-07
CM
CM
%Max Difference
Exceeded
Max Difference between repli- 5252
cates greater than allowed
%Max difference of replicates exceeded
SYS-VER-02-07
Test Range
High
One or more results is out of
test range high
5500
Above Test Range
SYS-EVAL-07-06-xx CM
Test Range
Low
One or more results is out of
test range low
5501
Below Test Range
SYS-EVAL-07-06-xx CM
Linear Range One or more results is out of
High
linear range high
5502
Above Linear Range
SYS-EVAL-07-06-xx CM
Linear Range One or more results is out of
Low
linear range low
5503
Below Linear Range
SYS-EVAL-07-06-xx CM
Therapeutic
Range High
One or more results is out of
Therapeutic range high
5504
Above Therapeutic
Range
SYS-EVAL-07-06-xx CM
Therapeutic
Range Low
One or more results is out of
Therapeutic range low
5505
Below Therapeutic
Range
SYS-EVAL-07-06-xx CM
Normal Range One or more results is out of
High
Normal range high
5506
Above Normal Range
SYS-EVAL-07-06-xx CM
Normal Range One or more results is out of
Low
Normal range low
5507
Below Normal Range
SYS-EVAL-07-06-xx CM
Calibration
Range Out
One or more results is out of
Calibration Range
5510
One or more results are
out of Calibration Range
(High or Low)
SYS-EVAL-06-04-05 CM
Test Range
Out
One or more results is out of
Test range
5511
One or more results are
out of Test Range (High
or Low)
One of the results has a
out of test range flag on
the result
SYS-EVAL-06-04-05 CM
Linear Range One or more results is out of
Out
Linear range
5512
One or more results are
out of Linear Range
(High or Low)
At least one determination has an out of linear
range flag
SYS-EVAL-06-04-05 CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
NPP Warning NPP used to compute result 5400
had a warning (only true if
NPP is configured to run as a
material). This flag may be set
for paired results (that use
NPP in their calculation) as
well as R and INR results.
The flags within the NPP
sample that will result in this
flag are the following:
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 120
System Response
Where
Raised
NPP has warning
SYS-VER-02-07
CM
Valid calibration is not
available
SYS-EVAL-07-06-xx CM
Calibration estimation
failed
SYS-VER-02-07
CM
Calibration slope out of
range
SYS-VER-02-07
CM
1. There is a warning on the
NPP measured result
2. There is an error on the
NPP measured result
3. There is a warning on the
NPP calibrated result (if computed)
4. One of the materials used
to generate the NPP sample
has expired
5. One of the materials used
to generate the NPP sample
has expired stability
6. The NPP frequency has
expired
7. A maintenance procedure
was expired or failed when
the NPP material was run
Valid Calibration Is Not
Available
Calibration has been disabled 5550
or there is no validated calibration with the same reagent
lots or the validated calibration is failed and the job
requires a calibration to complete its result computations.
Calibration is imported by
results data from a non-validated or non existing master
calibration.
Calibration
Failed
calibration does not have
result
5552
Calibration
Slope
calibration slope out of range 5553
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Calibration
(r2)
Alarm Description
Coefficient of determination
out of range
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 121
System Response
Where
Raised
5554
Calibration r2 out of
range
SYS-VER-02-07
CM
Calibration
not enough "good" points
Points Missing
5555
Calibration failed due to
lack of data
SYS-VER-02-07
CM
Calibration yintercept
y-intercept out of range
5556
Calibration y-intercept
out of range
SYS-VER-02-07
CM
Calibration
%CV
The %CV of a particular dilu- 5557
tion is greater than the maximum CV allowed
Calibration %CV of dilution exceeded
SYS-VER-02-07
CM
The minimum number of repli- 5563
Calibration
Minimum Rep- cates for the particular dilution
do not have good result vallicates
ues.
Calibration minimum
number of replicates for
dilution is not found.
SYS-VER-02-07
CM
Calibration
failed - lot
undefined
5565
The lot of material that was
used to generate the original
calibration results is no longer
defined and therefore the calibration cannot be recalculated.
Calibration failed. Lot not
defined.
SYS-VER-02-07
CM
Calibration
curve not
monotonic
The calibration curve will be 5567
flagged as not monotonic, if
the monotonic check is
enabled and detects multiple
results for the one or more
measured value in one or
more segment within the
tested range. For Spline calibrations, the range is the limit
of the spline calibration
points. For Polynomial calibrations, the range is the limit
of the extrapolation range.
Calibration curve not
monotonic
SYS-VER-02-07
CM
Calibration results trend
not consistent
SYS-VER-02-07
CM
The results of the calibration 5566
Calibration
results trend do not follow a consistent
not consistent trend, either all values must
increase or all values must
decrease, but they cannot
increase and decrease as the
concentration levels change
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
First and last
calibration
points cannot
be the same
The measured results of the 5560
calibration are not valid. The
data generated is not consistent with what is expected for
calibration data.
Calibration
value manually entered
The user has manually
entered the measured result
value of this calibration point
Message
Cause
First and last calibration
points cannot be the
same
Data generated for calibration should follow
some basic rules. One
rule is that the measured
result value of the highest concentration must
be different than the
measured result value of
the lowest concentration.
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 122
System Response
Where
Raised
SYS-EVAL-07-04-xx CM
NA (not
displayed
as text)
Calibration value manually entered
SYS-VER-02-07
CM
Calibration
The user has deleted this calPoint Deleted ibration point (measured
result) and it is no longer used
to compute the calibration
results
NA (not
displayed
as text)
Calibration point deleted
SYS-VER-02-07
CM
Calibration
Point Outlier
Data Reduction has automatically removed this calibration
point from use when computing the calibration curve
because the user has
enabled outlier removal, there
are at least 3 measured
results with values for this
concentration and this value
is the outlier.
NA (not
displayed
as text)
Point is considered an
outlier
SYS-VER-02-07
CM
QC Overdue
Flag
The expiration date for a QC
has been reached.
5301
QC overdue
SYS-VER-02-07
CM
Calibration
Job has been executed with 5551
Overdue Flag the calibration in overdue status.
Calibration overdue
SYS-VER-02-07
CM
NPP Overdue Job executed when NPP fre- 5401
Flag
quency was expired.
NPP overdue
SYS-VER-02-07
CM
Maintenance
Activity Overdue Flag
5600
Job executed with some
maintenance activity in overdue status.
Maintenance overdue or
failed
SYS-VER-02-07
CM
QC Failed
Flag
5302
QC rules have failed. It is a
hint to detect problems in the
measurement.
QC failed
SYS-VER-02-07
CM
Material Stability Error
Flag
Remaining stability for last
vial expired.
One or more determinations has a material stability warning
SYS-VER-02-07
CM
5657
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
5658
Material Expi- The present date is greater
than the expiration date of the
ration Error
last available vial/lot.
Flag
Material Not
Stirred Flag
The stirring mechanism for a 5659
material requiring stirring is
no longer functional.
Air Read Fail- The reading of the air just
ure Flag
prior to acquisition is outside
of the stored air read value
plus/minus some tolerance
amount.
Unexpected
LLD Error
5003
Liquid has been detected, but 5005
it is not in the proper location
(it is found too early) so we
suspect a false positive reading.
Aspiration
The probe did not stay
Baseline Error immerged in the liquid properly during an aspiration or
the liquid was not properly
detected prior to the aspiration.
5004
5800
For Investiga- The test parameters have
been developed for investigational Use
tional use only.
Only
For Experimental Use
Only
The instrument is running
experimental or debug version software and/or an IL
Service or an IL Specialist is
currently logged on.
5801
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 123
System Response
Where
Raised
One or more determinations has a material expiration warning
SYS-VER-02-07
CM
One or more determinations has a material stirring warning
SYS-VER-02-07
CM
Air read failure
SYS-VER-02-07
CM
SYS-VER-02-07
CM
Aspiration Baseline Error Aspiration Baseline Error
SYS-VER-02-07
CM
For Investigational Use
Only
SYS-EVAL-06-04-04 CM
Software in experimental The software is running Log out of the ACL TOP
operation and/or Service in an experimental oper- application and relogin
ation and/or the user is
or Specialist logged-in
logged in as Service or IL
Specialist.
SYS-EVAL-07-06-xx CM
Unexpected LLD Error
Unexpected LLD Error
AM SW has been told to run
in a special mode (fake LLD,
disable heartbeat, short init,
etc) via the CM.INI file.
INSTRUMENT
FAULTS
Not Applicable
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Liquid Level
Detection
Alarm Description
LLD error occurred during
pipetting operation.
Code
1285
Message
Probe <Arm> Liquid
Level Detection error in
rack position <X>, track
<YY>.
Cause
Operator Action
This alarm is reported by Check probe conditions.
the analyzer when, aspi- If the problem persists
rating a liquid from a rack call Service.
container, one of the following conditions is
detected.
- Liquid not found
- LLD monitor failure
Chapter 3 Troubleshooting
Service Action
3 - 124
System Response
Try to understand if the failure is SYS-VER-02-07
caused by liquid not detected or
by a false positive LLD.
Where
Raised
AM Master
Problems detecting liquid can
be investigated performing
diagnostics LLD test into rack
containers, cuvettes and clean
cups.
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "Reference point".
Liquid Level
Detection
(LAS Track)
LLD error in LAS Track
1292
Probe <Arm> Liquid
Level Detection error in
LAS Track.
This alarm is reported by Check probe conditions.
the analyzer when, aspi- If the problem persists
call Service.
rating a liquid from the
LAS track, one of the following conditions is
detected.
- Liquid not found
Liquid Level
Detection
(LAS shroud)
LLD error in LAS Arm cover
aspiration point.
1336
Probe <Arm> Liquid
Level Detection error in
LAS Arm cover aspiration point.
Try to understand if the failure is SYS-EVAL-07-04-xx AM Master
caused by liquid not detected or
by a false positive LLD.
Problems detecting liquid can
be investigated performing
diagnostics LLD test into sample tube on track
- LLD monitor failure
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "LAS Track".
This alarm is reported by Check probe conditions.
the analyzer when, aspi- If the problem persists
rating the clean material call Service.
from the LAS Arm cover
aspiration point, one of
the following conditions
is detected.
Try to understand if the failure is SYS-EVAL-08-01-xx AM Master
caused by liquid not detected or
by a false positive LLD.
- Liquid not found
- LLD monitor failure
Problems detecting liquid can
be investigated performing
diagnostics LLD test into 20 ml
vial in LAS arm cover aspiration
point.
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "LAS Cover".
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Liquid Level
Detection
(Cuvette)
Alarm Description
LLD error in cuvette
Code
1293
Message
Probe <Arm> Liquid
Level Detection error in
cuvette position <X>, slot
<YY>.
Cause
Operator Action
This alarm is reported by Check probe conditions.
the analyzer when, aspi- If the problem persists
call Service.
rating a liquid from a
cuvette cell, one of the
following conditions is
detected.
- Liquid not found
- LLD monitor failure
LLD error in well
Liquid Level
Detection
(Clean/Rinse)
1294
This alarm is reported by Check probe conditions.
Probe <Arm> Liquid
Level Detection error in the analyzer when, aspi- If the problem persists
well position <well pos>. rating a liquid from a well, call Service.
one of the following conditions is detected.
- Liquid not found
- LLD monitor failure
Chapter 3 Troubleshooting
Service Action
3 - 125
System Response
Try to understand if the failure is SYS-VER-02-07
caused by liquid not detected or
by a false positive LLD.
Where
Raised
AM Master
Problems detecting liquid can
be investigated performing
diagnostics LLD test into
cuvettes.
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "Reference point".
Try to understand if the failure is SYS-VER-02-07
caused by liquid not detected or
by a false positive LLD.
AM Master
Problems detecting liquid can
be investigated performing
diagnostics LLD test into the
clean cup.
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "Reference point".
Unexpected
Liquid Level
(Rack)
The probe detects liquid but
the measured position of the
liquid is unexpected.
1419
Probe <Arm> unexpected liquid level in rack
position <X>, track
<YY>.
The probe detects liquid Check probe conditions.
but the measured posi- If the problem persists
tion of the liquid is unex- call Service.
pected.
SYS-VER-02-07
AM Master
Unexpected
liquid level in
LAS arm
cover aspiration point.
Unexpected liquid level in
LAS arm cover aspiration
point.
1435
Probe <Arm> unexpected liquid level in LAS
arm cover aspiration
point.
The probe detects Clean Check probe conditions.
If the problem persists
material liquid but the
measured position of the call Service.
liquid is unexpected.
SYS-EVAL-08-01-xx AM Master
Unexpected
Liquid Level
(LAS Track)
The probe detects liquid but
the measured position of the
liquid is unexpected.
1431
The probe detects liquid Check probe conditions.
Probe <Arm> unexpected liquid level in LAS but the measured posi- If the problem persists
tion of the liquid is unex- call Service.
Track.
pected.
SYS-EVAL-07-04-xx AM Master
Unexpected
Liquid Level
(Cuvette)
The probe detects liquid but
the measured position of the
liquid is unexpected.
1420
Probe <Arm> unexpected liquid level in
cuvette position <X>, slot
<YY>.
The probe detects liquid Check probe conditions.
but the measured posi- If the problem persists
tion of the liquid is unex- call Service.
pected.
SYS-VER-02-07
AM Master
The probe detects liquid but
Unexpected
the measured position of the
Liquid Level
(Clean/Rinse) liquid is unexpected.
1421
The probe detects liquid Check probe conditions.
Probe <Arm> unexpected liquid level in well but the measured posi- If the problem persists
tion of the liquid is unex- call Service.
position <well pos>.
pected.
SYS-VER-02-07
AM Master
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Check probe conditions.
If the problem persists
call Service.
Chapter 3 Troubleshooting
Service Action
3 - 126
System Response
SYS-VER-02-07
Where
Raised
AM Master
Pre Aspiration Invalid liquid detection: differ- 1422
ence in baseline values read
Baseline
Check Failure before and after liquid detection is too low.
Probe <Arm> Pre Aspiration Baseline Check Failure in rack position <X>,
track <YY>.
Invalid liquid detection:
difference in baseline
values read before and
after liquid detection is
too low.
Invalid liquid detection: differ- 1436
ence in baseline values read
before and after liquid detection is too low.
Probe <Arm> Pre Aspiration Baseline Check Failure in LAS Arm cover
aspiration point.
Invalid Clean material liq- Check probe conditions.
uid detection: difference If the problem persists
in baseline values read call Service.
before and after liquid
detection is too low.
SYS-EVAL-08-01-xx AM Master
Probe <Arm> Pre Aspira- Invalid liquid detection:
tion Baseline Check Fail- difference in baseline
values read before and
ure in LAS Track.
after liquid detection is
too low.
Check probe conditions.
If the problem persists
call Service.
SYS-EVAL-07-04-xx AM Master
Pre Aspiration
Baseline
Check Failure
(LAS shroud)
Pre Aspiration The probe detects liquid but
the measured position of the
Baseline
Check Failure liquid is unexpected.
(LAS Track)
1432
Pre Aspiration
Baseline
Check Failure
(Cuvette)
Invalid liquid detection: differ- 1423
ence in baseline values read
before and after liquid detection is too low.
Probe <Arm> Pre Aspiration Baseline Check Failure in cuvette position
<X>, slot <YY>.
Invalid liquid detection:
difference in baseline
values read before and
after liquid detection is
too low.
Check probe conditions.
If the problem persists
call Service.
SYS-VER-02-07
AM Master
Pre Aspiration
Baseline
Check Failure
(Clean/Rinse)
Invalid liquid detection: differ- 1424
ence in baseline values read
before and after liquid detection is too low.
Probe <Arm> Pre Aspiration Baseline Check Failure in well position <well
pos>.
Invalid liquid detection:
difference in baseline
values read before and
after liquid detection is
too low.
Check probe conditions.
If the problem persists
call Service.
SYS-VER-02-07
AM Master
Aspiration
Baseline
Check Failure (Position)
Invalid liquid detection: differ- 1425
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration
baseline check failure in
rack position <X>, track
<YY>.
Invalid liquid detection:
difference in baseline
values read before and
after aspiration is too
high.
Check probe conditions.
If the problem persists
call Service.
SYS-VER-02-07
AM Master
Aspiration
Baseline
Check Failure (LAS
shroud)
Invalid liquid detection: differ- 1437
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration
baseline check failure in
LAS Arm cover aspiration point.
Invalid Clean material liq- Check probe conditions.
uid detection: difference If the problem persists
in baseline values read call Service.
before and after aspiration is too high.
SYS-EVAL-08-01-xx AM Master
Aspiration
Baseline
Check Failure
(LAS Track)
Invalid liquid detection: differ- 1433
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration Invalid liquid detection:
baseline check failure in difference in baseline
values read before and
LAS Track.
after aspiration is too
high.
Check probe conditions.
If the problem persists
call Service.
SYS-EVAL-07-04-xx AM Master
Aspiration
Baseline
Check Failure
(Cuvette)
Invalid liquid detection: differ- 1426
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration
baseline check failure in
cuvette position <X>, slot
<YY>.
Invalid liquid detection:
difference in baseline
values read before and
after aspiration is too
high.
Check probe conditions.
If the problem persists
call Service.
SYS-VER-02-07
AM Master
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 127
System Response
Where
Raised
Aspiration
Baseline
Check Failure
(Well)
Invalid liquid detection: differ- 1427
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration Invalid liquid detection:
baseline check failure in difference in baseline
well position <well pos>. values read before and
after aspiration is too
high.
Check probe conditions.
If the problem persists
call Service.
SYS-VER-02-07
AM Master
Post Aspiration Baseline
Check Failure
(Position)
Invalid liquid aspiration. LLD 1428
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged.
ration Baseline Check
Failure in rack position
<X>, track <YY>.
Check probe conditions.
If the problem persists
call Service.
SYS-VER-02-07
AM Master
Post Aspiration Baseline
Check Failure
(LAS shroud)
Invalid liquid aspiration. LLD 1438
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged in Clean
ration Baseline Check
Failure in LAS Arm cover material.
aspiration point.
Check probe conditions.
If the problem persists
call Service.
SYS-EVAL-08-01-xx AM Master
Post Aspiration Baseline
Check Failure
(LAS Track)
Invalid liquid aspiration. LLD 1434
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged.
ration Baseline Check
Failure in LAS Track.
Check probe conditions.
If the problem persists
call Service.
SYS-EVAL-07-04-xx AM Master
Post Aspiration Baseline
Check Failure
(Cuvette)
Invalid liquid aspiration. LLD 1429
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged.
ration Baseline Check
Failure in cuvette position <X>, slot <YY>.
Check probe conditions.
If the problem persists
call Service.
SYS-VER-02-07
AM Master
Post Aspiration Baseline
Check Failure
(Well)
Invalid liquid aspiration. LLD 1430
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged.
ration Baseline Check
Failure in well position
<well pos>.
Check probe conditions.
If the problem persists
call Service.
SYS-VER-02-07
AM Master
Missing post
dispense
error/clean
detected
Missing post dispense rinse/
clean detected
SYS-VER-02-07
A missing post dispense Check probe conditions. The system has detected a
Probe <Arm> missing
missing post dispense rinse/
post dispense error/clean rinse-clean operation has If the problem persists
clean operation.
been detected. Software call Service.
detected.
Error.
This is not a hardware problem.
AM Master
1286
Rinse flow verification proce- 1282
Rinse flow
dure failure
verification
procedure failure
Probe <Arm> Rinse Flow Possible causes are:
Test Failure
- probe tip is plugged
- rinse solution bottle is
empty
Inspect probe tip for
blockage and clear if
blocked.
Inspect tubing for kinks
and/or leaks.
Inspect probe tip for blockage
and clear if blocked.
SYS-EVAL-07-04-xx AM Master
Inspect tubing for kinks and/or
leaks.
Check rinse solution bottle.
- precision or rinse tubing
Check rinse solution botis kinked or occluded or
tle.
leaking
Call service.
- rinse check valves are
blocked
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Software or Hardware
failure.
Operator Action
Call Service.
Chapter 3 Troubleshooting
Service Action
3 - 128
System Response
SYS-VER-02-07
If consistent, then check both
cabling and power to the
CAVRO control unit board. If the
problem is intermittent, then
report a complaint to record the
incidence as this is a documented CAVRO problem.
CAVRO
Comm Error
RS232 communications error 1105
with arms
Arm communication
error.
Incubator
Temperature
Error (Incubator #1)
1110
Incubator temperature
defined to be out of range for
a period exceeding the fatal
error limits.
Cuvettes incubator No. 1 Temperature out of range Call Service.
temperature control fail- in cuvette incubator.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
Incubator
Temperature
Error (Incubator #2)
1111
Incubator temperature
defined to be out of range for
a period exceeding the fatal
error limits.
Cuvettes incubator No. 2 Temperature out of range Call Service.
temperature control fail- in cuvette incubator.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
Where
Raised
AM Master
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 129
System Response
ORU Temper- ORU temperature defined to 1115
be out of range for a period
ature Error
exceeding the fatal error lim(ORU #1)
its.
Optical reading unit No. 1 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
ORU Temper- ORU temperature defined to 1116
be out of range for a period
ature Error
exceeding the fatal error lim(ORU #2)
its.
Optical reading unit No. 2 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
ORU Temper- ORU temperature defined to 1117
be out of range for a period
ature Error
exceeding the fatal error lim(ORU #3)
its.
Optical reading unit No. 3 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
Where
Raised
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
ORU Temper- ORU temperature defined to 1118
be out of range for a period
ature Error
exceeding the fatal error lim(ORU #4)
its.
Message
Cause
Operator Action
System Response
Where
Raised
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
SYS-VER-02-07
The sensor that monitors the
power to all the stirring detected
a failure. Either the sensor is
bad or the stirring circuitry has
failed. To check, place vials with
stir bars into all of the stir locations. If all the positions are stirring properly, then the sensor is
malfunctioning. If any of the stir
positions are not stirring, then
check the reagent stirring circuitry.
AM Controllers
Replace the ORU module.
AM Master
1220
Reagent stirring failure.
Reagent stirring system
malfunction.
All ORUs Dis- All the ORU have been disabled
abled, either manually or
automatically.
1261
All the Optical Reading
Units are disabled. Analysis cannot be performed.
All the ORUs have been If the ORUs have been
disabled, either automati- automatically disabled,
call Service.
cally or manually.
The instrument cannot perform any tests.
Service Action
3 - 130
Optical reading unit No. 4 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
A check on the power
required for stirring returned
an error
Stir Power
Bad
Chapter 3 Troubleshooting
Call Service.
SYS-VER-02-07
When all the ORUs are
disabled the system can- Manually: operator dis- not perform analysis.
abled ORU through Diag- If this occurs during a
run, the system performs
nostics
an Emergency Stop.
- Automatically: ORU
real-time check failed
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 131
System Response
Where
Raised
ORU Temper- Temperature out of range in a 1264
ature Warning reading unit
(ORU #1)
Optical reading unit No. 1 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
AM Controllers
ORU Temper- Temperature out of range in a 1265
ature Warning reading unit
(ORU #2)
Optical reading unit No. 2 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
AM Controllers
ORU Temper- Temperature out of range in a 1266
ature Warning reading unit
(ORU #3)
Optical reading unit No. 3 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 132
System Response
Where
Raised
ORU Temper- Temperature out of range in a 1267
ature Warning reading unit
(ORU #4)
Optical reading unit No. 4 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
AM Controllers
Temperature out of range in
Incubator
Temperature an incubator
Warning (incubator #1)
1268
Cuvettes incubator No. 1 Temperature out of range Call Service.
temperature control fail- in cuvettes incubator.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
AM Controllers
Temperature out of range in
Incubator
Temperature an incubator
Warning (incubator #2)
1269
Cuvettes incubator No. 2 Temperature out of range Call Service.
temperature control fail- in cuvettes incubator.
ure.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
AM Controllers
Probe Temperature
Warning
1270
Probe temperature or dispense temperature defined to
be out of warning range but
within failure range.
Probe heating system
<Arm> probe temperature or dispense temper- malfunction.
ature out of range.
Call Service.
SYS-EVAL-07-06-xx AM Master
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Pre(-Heater)
Probe Temperature
Warning
Alarm Description
Code
1273
Probe Pre-Heater temperature defined to be out of warning range but within failure
range
Message
Cause
<Arm> probe pre-heater Probe pre-heating systemperature out of range. tem malfunction.
Operator Action
Chapter 3 Troubleshooting
Service Action
Call Service.
3 - 133
System Response
Where
Raised
SYS-EVAL-07-06-xx AM Master
1276
Reagent Temp Reagent area temperature
Warning
defined to be out of warning
range but within failure range.
Reagent area temperature out of range.
Reagent cooling system Call Service.
malfunction.
Cuvette Shut- Cuvette shuttle temperature 1277
defined to be out of warning
tle Temp
range but within failure range.
Warning
Cuvette shuttle tempera- Cuvette shuttle heating
ture out of range.
system malfunction.
Cuvette Shut- Cuvette Shuttle temperature 1120
tle Temp Error defined to be out of range for
a period exceeding the fatal
error limits.
Cuvette shuttle tempera- Cuvette shuttle tempera- The system performed a
ture control failure.
ture out of range.
controlled stop: the run
has to be re-started. If
the problem persists call
Service.
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
Cuvettes Tab. If the temperature
is fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
SYS-VER-02-07
Replace the ORU module if:
when the Start button is pressed
in Diagnostics > ORU tab > Reference Readings section, the
DAC value is greater than 240.
AM Controllers
Replace the ORU module.
AM Controllers
Call Service.
(ORU) Ref
High or Low
1278
Optical Reference readings
not within expected range,
possibly due to LED aging or
failure.
Optical reading units ref- LED or electronic failure. Call Service.
erence readings out of
range for ORU <ORU
ID>.
(ORU) A/D
readings too
noisy
1280
Optical readings too noisy,
possibly due to LED aging or
failure.
Optical reading units
readings too noisy for
ORU <ORU ID>.
LED or electronic failure. Call Service.
SYS-VER-02-07
The heating wire could be bro- SYS-VER-02-07
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
Cuvettes Tab. If the temperature
is fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
SYS-VER-02-07
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 134
System Response
Where
Raised
Check for missing or damaged SYS-VER-02-07
covers that would allow light into
the system. Look for possible
sources of light into the system.
If covers have integrity, then
replace ORU module.
AM Controllers
Replace the ORU module.
SYS-VER-02-07
AM Controllers
If the problem persists
call Service.
SYS-VER-02-07
Report problem into the complaint system. This is a software
defect that cannot be addressed
by the field. If possible, monitor
the operator workflow and make
suggestions to change the
workflow which could avoid the
software path.
AM Controllers
Air read drift detected for ORU air reading drift
ORU# <ORU ID> Chan- detected.
nel# <CHAN ID> Wavelength# <WAVE ID> Drift
percentage <DRIFT
PERCENTAGE>
Go to diagnostics, clean
the ORU channels,
enable the ORU in question and repeat the blanking precedures(AIR and
Factor Diluent).
SYS-VER-02-07
Go to diagnostics, clean the
ORU channels, enable the ORU
in question and repeat the
blanking precedures(AIR and
Factor Diluent).
AM Master
Air Read Fail- Current air read for this wave- 1295
length, read head and read
ure - Out Of
channel is out of range
Range
Air read out of range for ORU air reading out of
ORU# <ORU ID> Chan- range.
nel# <CHAN ID> Wavelength# <WAVE ID>
Reading: <ORU READING>
Call Service.
Look for foreign obstruction in SYS-VER-02-07
the ORU head. If ORU cuvette
slot is clear, then insert a piece
of white paper. The paper
should have 4 dots of purple
light. If red only, then the blue
light is missing. If blue only, then
the red light is missing. Replace
ORU module if obstruction was
not detected.
AM Master
1125
Reagent Temp Reagent Area temperature
Error
defined to be out of range for
a period exceeding the fatal
error limits.
Reagent area temperature control failure.
Reagent area temperature out of range.
The system performed a
controlled stop: the run
has to be re-started. If
the problem persists call
Service.
Data Acquisition (Fault)
Optical reading units
data acquisition control
failure.
Built-in checks detected
an error.
Call Service.
(ORU) High
Dark
ORU dark readings are too
high, possibly indicating
excessive stray light.
1279
Stray light interference or Call Service.
Optical reading unit
<ORU ID> dark readings electronic failure.
too high.
(ORU) A/D
Saturated
ORU amplifier and/or A/D
converter saturated
1281
Optical reading unit
<ORU ID> readings out
of range.
(ORU) Math
Math exception error (e.g.
attempt to divide by zero,
overflow, result not reasonable).
1283
Optical reading unit raw
data calculation error.
Air Read Fail- Current air read for this wave- 1284
ure - Drift
length, read head and read
channel is outside of the
stored air read plus tolerance
Detector interface fault, e.g. 1130
conversion did not complete,
emitter light source not correct.
ORU LED or electronic Call Service.
failure. Amplifier and/or
A/D converter saturated.
SYS-VER-02-07
If error is persistent, then
replace the ORU module. If
infrequent, report a complaint.
SYS-VER-02-07
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 135
System Response
Where
Raised
CRC (Error):
cuvette
CRC Error detected in writing 1135
to or reading from a permanent storage device (e.g.
EEPROM)
Cuvettes controller failure.
Cuvettes controller board Call Service.
malfunction.
Replace the cuvette controller.
Execute thermal calibration for
the cuvette areas.
SYS-VER-02-07
AM Controllers
CRC (Error):
rack
CRC Error detected in writing 1136
to or reading from a permanent storage device (e.g.
EEPROM)
Racks controller failure.
Racks controller board
malfunction.
Call Service.
Replace the rack controller.
Execute thermal calibration for
the cuvette areas.
SYS-VER-02-07
AM Controllers
CRC (Error):
ORU
CRC Error detected in writing 1137
to or reading from a permanent storage device (e.g.
EEPROM)
Optical Reading Units
controller failure.
Call Service.
Optical Reading Units
controller board malfunction.
Replace the ORU controller.
Execute thermal calibration for
the cuvette areas.
SYS-VER-02-07
AM Controllers
CRC (Error)
CRC Error detected in writing 1131
to or reading from a permanent storage device (e.g.
EEPROM)
<Arm> Arm controller
failure.
Arm controller board mal- Call Service.
function.
Replace the arm controller. Exe- SYS-EVAL-07-06-xx AM Controllers
cute thermal calibration for the
heated probes.
1140
Storage Write Error detected in updating
data on a permanent storage
(Fault):
device (e.g. EEPROM)
cuvette
Cuvettes controller failure.
Cuvettes controller board Call Service.
malfunction.
Refer to 1135.
SYS-VER-02-07
AM Controllers
1141
Storage Write Error detected in updating
(Fault): rack
data on a permanent storage
device (e.g. EEPROM)
Racks controller failure.
Racks controller board
malfunction.
Call Service.
Refer to 1136.
SYS-VER-02-07
AM Controllers
1142
Storage Write Error detected in updating
(Fault): ORU data on a permanent storage
device (e.g. EEPROM)
Optical Reading Units
controller failure.
Call Service.
Optical Reading Units
controller board malfunction.
Refer to 1137.
SYS-VER-02-07
AM Controllers
1143
Storage Write Error detected in updating
(Fault)
data on a permanent storage
device (e.g. EEPROM)
<Arm> Arm controller
failure.
Arm controller board mal- Call Service.
function.
Refer to 1131
SYS-EVAL-07-06-xx AM Controllers
Arm (Device The arm is inoperable
Fault) - ERR 1
<Arm> Arm failure.
Software or mechanical
error. Initialization error.
1001
The system performed
an Emergency stop: perform a Recovery.
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
If the problem persists
call Service.
Arm (Device The arm is inoperable
Fault) - ERR 2
1002
<Arm> Arm failure.
Software or mechanical
error.
Invalid Command.
Ensure that CAVRO module
The system performed
an Emergency stop: per- version is compatible with
released software otherwise
form a Recovery.
suspect software defect.
If the problem persists
call Service.
Arm (Device The arm is inoperable
Fault) - ERR 3
1003
<Arm> Arm failure.
Software or mechanical
error.
Invalid Operand.
Ensure that CAVRO module
The system performed
an Emergency stop: per- version is compatible with
released software otherwise
form a Recovery.
suspect software defect.
If the problem persists
call Service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm (Device The arm is inoperable
Fault) - ERR 4
Code
1004
Message
<Arm> Arm failure.
Cause
Software or mechanical
error.
Invalid command
sequence.
Operator Action
Chapter 3 Troubleshooting
Service Action
Ensure that CAVRO module
The system performed
an Emergency stop: per- version is compatible with
released software otherwise
form a Recovery.
suspect software defect.
If the problem persists
3 - 136
System Response
Where
Raised
SYS-VER-02-07
AM Master
call Service.
Arm (Device The arm is inoperable
Fault) - ERR 5
1005
<Arm> Arm failure.
Software or mechanical
error.
SYS-VER-02-07
AM Master
Arm (Device The arm is inoperable
Fault) - ERR 6
1006
<Arm> Arm failure.
Software or mechanical
error.
Possible malfunction in CAVRO SYS-VER-02-07
The system performed
an Emergency stop: per- module.
form a Recovery.
AM Master
Ensure that CAVRO module
The system performed
an Emergency stop: per- version is compatible with
released software otherwise
form a Recovery.
Device not implemented.
suspect software defect.
If the problem persists
call Service.
Timeout error.
If the problem persists
call Service.
Arm (Device The arm is inoperable
Fault) - ERR 7
1007
<Arm> Arm failure.
Software or mechanical
error.
Device not initialized.
The system performed
an Emergency stop: perform a Recovery.
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
If the problem persists
call Service.
Arm (Device The arm is inoperable
Fault) - ERR 8
1008
<Arm> Arm failure.
Software or mechanical
error.
Command overflow.
The command buffer of the
The system performed
an Emergency stop: per- CAVRO module should never
overflow.
form a Recovery.
If the problem persists
call Service.
Arm (Device The arm is inoperable
Fault) - ERR 9
1009
<Arm> Arm failure.
Software or mechanical
error.
No liquid detected with
ZX command.
Arm (Device
Fault) - ERR
10
Arm (Device
Fault) - ERR
11
The arm is inoperable
1010
<Arm> Arm failure.
Software or mechanical
error.
The system performed
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
The AM software should never
The system performed
an Emergency stop: per- attempt a move that is out of
range of the CAVRO module.
form a Recovery.
Entered move for Z-axis
If the problem persists
out of range.
call Service.
The arm is inoperable
1011
<Arm> Arm failure.
Software or mechanical
error.
Not enough liquid
detected with ZX command.
Suspect software defect.
The system performed
an Emergency stop: perform a Recovery.
Suspect software defect.
If the problem persists
call Service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Arm (Device
Fault) - ERR
12
Arm (Device
Fault) - ERR
13
Alarm Description
The arm is inoperable
Code
1012
Message
<Arm> Arm failure.
Cause
Software or mechanical
error.
No liquid detected with
ZZ command.
The arm is inoperable
1013
<Arm> Arm failure.
Software or mechanical
error.
Not enough liquid
detected with ZZ command.
Arm (Device
Fault) - ERR
17
The arm is inoperable
Arm (Device
Fault) - ERR
20
The arm is inoperable
1017
<Arm> Arm failure.
Software or mechanical
error.
Arm collision avoided.
1020
<Arm> Arm failure.
Software or mechanical
error.
Step loss on X axis.
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 137
System Response
Where
Raised
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
Try to determine where arm(s) SYS-VER-02-07
The system performed
an Emergency stop: per- were moving.
form a Recovery.
If collision was actually avoided
then suspect a software defect,
If the problem persists
otherwise possible CAVRO
call Service.
module malfunction.
AM Master
SYS-VER-02-07
Ensure that the X axis is not
The system performed
an Emergency stop: per- restricted and there is no excessive friction.
form a Recovery.
AM Master
The system performed
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
The system performed
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
If the problem persists
call Service.
Arm (Device
Fault) - ERR
21
The arm is inoperable
1021
<Arm> Arm failure.
Software or mechanical
error.
Step loss on Y axis.
SYS-VER-02-07
Ensure that the Y axis is not
The system performed
an Emergency stop: per- restricted and there is no excessive friction.
form a Recovery.
AM Master
If the problem persists
call Service.
Arm (Device
Fault) - ERR
22
The arm is inoperable
1022
<Arm> Arm failure.
Software or mechanical
error.
Step loss on Z axis.
SYS-VER-02-07
Ensure that the Z axis is not
The system performed
an Emergency stop: per- restricted and there is no excessive friction.
form a Recovery.
AM Master
If the problem persists
call Service.
Arm (Device
Fault) - ERR
23
The arm is inoperable
Arm (Device
Fault) - ERR
24
The arm is inoperable
1023
<Arm> Arm failure.
Software or mechanical
error.
SYS-VER-02-07
Ensure that the X axis is not
The system performed
an Emergency stop: per- restricted and there is no excessive friction.
form a Recovery.
AM Master
SYS-VER-02-07
AM Master
Step loss detected on Xaxis of opposing arm.
If the problem persists
call Service.
1024
<Arm> Arm failure.
Software or mechanical
error.
ALDIUM pulse time out.
The system performed
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Arm (Device
Fault) - ERR
25
Alarm Description
The arm is inoperable
Code
1025
Message
<Arm> Arm failure.
Cause
Software or mechanical
error.
Tip not fetched.
Operator Action
Chapter 3 Troubleshooting
Service Action
The system performed
an Emergency stop: perform a Recovery.
3 - 138
System Response
Where
Raised
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
If the problem persists
call Service.
Arm (Device
Fault) - ERR
26
The arm is inoperable
1026
<Arm> Arm failure.
Software or mechanical
error.
Tip crash.
The system performed
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
Arm (Device
Fault) - ERR
27
The arm is inoperable
1027
<Arm> Arm failure.
Software or mechanical
error.
Tip not clean.
The system performed
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
Arm (Device
Fault) - ERR
UNDEF
Arm (Device
Fault) - TIME
OUT
The arm is inoperable
1028
<Arm> Arm failure.
Software or mechanical
error.
Undefined error code
reported.
The arm is inoperable
1029
<Arm> Arm failure.
Software or mechanical
error.
Communication timeout.
The system performed
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
The system performed
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
Syringe Pump The pump used to aspirate/ 1031
(Fault) - ERR dispense fluids is inoperable.
1
<Syringe> Syringe failure.
Software or mechanical
error. Initialization error.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Initialization error. This error
occurs when the pump fails to
initialize. Check for bloackages
and loose connections before
attempting to reinitialize. The
pump will not accept commands
until it has been succesfully initialized. This error can only be
cleared by succesfully initializing the probe.
AM Master
Syringe Pump The pump used to aspirate/ 1032
(Fault) - ERR dispense fluids is inoperable.
2
<Syringe> Syringe failure.
Software or mechanical
error. Invalid command.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
invalid command. This error
occurs when an unrecognized
command is issued.
SYS-VER-02-07
AM Master
Either Software defect or communication error.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Syringe Pump The pump used to aspirate/ 1033
(Fault) - ERR dispense fluids is inoperable.
3
Syringe Pump The pump used to aspirate/ 1034
(Fault) - ERR dispense fluids is inoperable.
4
1035
Syringe Pump Fluid Detection Error. This
(Fault) - ERR error occurs when the sensor
board detects fluid, which is
5
caused by leaking out the
back of the valve.
Message
<Syringe> Syringe failure.
<Syringe> Syringe failure.
<Syringe> Syringe failure.
Cause
Software or mechanical
error. Invalid operand.
Software or mechanical
error. Invalid command
sequence.
The sensor board
detects fluid, which is
caused by leaking out the
back of the valve.
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 139
System Response
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Invalid operand. This error
occurs when an invalid parameter (<n>) is given with a command.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Invalid command sequence.
This error occurs when the command structure or communication protocol is incorrect.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Fluid detection. This error
occurs when the sensor board
detects fluid, which is caused by
fluid leaking out of the back of
the valve.
Where
Raised
AM Master
Either Software defect or communication error.
AM Master
Either Software defect or communication error
AM Master
To clear the error:
1. Power off the pump
2. Remove the valve
3. Wipe up any detectable fluid
on sensor board using a cotton
swab. You can insert the swab
through the valve opening on
the front panel, and gently wipe
the circuit.
4. Assuming the valve is leaking
fluid, put a new valve on the
pump.
5. Reinitialize the pump
SYS-VER-02-07
AM Master
Device not initialized. This error SYS-VER-02-07
occurs when the pump is not initialized or when a command is
sent to the syringe when the
syringe is in error status.
AM Master
Syringe Pump EEPROM Failure. This error 1036
(Fault) - ERR occurs when the EEPROM is
faulty.
6
<Syringe> Syringe failure.
EEPROM is faulty.
EEPROM Failure. This error
The system performed
an Emergency stop: per- occurs when the EEPROM is
faulty.
form a Recovery. If the
problem persists call Service.
Syringe Pump The pump used to aspirate/ 1037
(Fault) - ERR dispense fluids is inoperable.
7
<Syringe> Syringe failure.
Software or mechanical
error. Device not initialized.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
To clear the error, reinitialize the
syringe.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Syringe Pump Plunger Overload. This error 1047
(Fault) - ERR occurs when movement of the
syringe plunger is blocked by
9
excessive pressure.
<Syringe> Syringe failure.
Movement of the syringe The system performed
plunger was blocked by an Emergency stop: perform a Recovery. If the
excessive pressure.
problem persists call Service.
1048
<Syringe> Syringe failure.
Valve drive loses steps
by blockage or excess
back pressure.
Syringe Pump Valve Overload. This error
(Fault) - ERR occurs when the valve drive
loses steps by blockage or
10
excess back pressure. Continual valve overload errors
are an indication the valve
should be replaced.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 140
System Response
Where
Raised
Plunger overload. THis error
occurs when movement of the
syringe plunger is blocked by
excessive back pressure. The
pump must be reinitialized
before normal operation can
resume.
SYS-VER-02-07
AM Master
Valve Overload. This error
occurs when the valve drive
loses steps by blockage or
excess back pressure. The
valve must be reinitialized
before normal operation can
resume.
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
AM Master
Continual valve overload errors
are an indication the valve
should be replaced.
1049
Syringe Pump Plunger Move Not Allowed.
(Fault) - ERR When the valve is in bypass
or throughput position plunger
11
movement commands are not
allowed.
Syringe Pump Command Overflow. This
(Fault) - ERR error occurs when the command buffer contains too
15
many characters.
1050
Syringe Pump The pump used to aspirate/ 1039
(Fault) - ERR dispense fluids is inoperable.
UNDEFINED
<Syringe> Syringe failure.
<Syringe> Syringe failure.
<Syringe> Syringe failure.
Plunger Move Not Allowed.
When the valve is in bypass or
throughput position plunger
movement commands are not
allowed.
Plunger Move Not
Allowed. When the valve
is in bypass or throughput position plunger
movement commands
are not allowed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Command Overflow. This
error occurs when the
command buffer contains
too many characters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Command Overflow. This error SYS-VER-02-07
occurs when the command buffer contains too many characters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Un unrecognized error code has SYS-VER-02-07
been reported by the syringe.
Software or mechanical
error. Undefined error
code reported.
This error can be caused by a
previous error condition of by a
defect in software.
This error can be caused by a
previous error condition, a
defect in software or communication error.
AM Master
The cause can be a communication error, a problem in the
syringe or a defect in software.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Syringe Pump The pump used to aspirate/ 1040
(Fault) - TIME dispense fluids is inoperable.
OUT
Message
<Syringe> Syringe failure.
Cause
Software or mechanical
error. Communication
timeout.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
Communication timeout
expired.
3 - 141
System Response
Where
Raised
SYS-VER-02-07
AM Master
SYS-VER-02-07
AM Master
This failure can be caused by:
1. a previous error condition
2. a communication failure
between master board and
syringe module
3. A defect in the syringe that
slows down the syringe operations
The ORU Head has been dis- 1041
ORU Disabled - Cause abled.
1
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. User request.
abled.
The ORU Head has been dis- 1042
ORU Disabled - Cause abled due to low air limit.
2
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Air reading out of
range (low).
abled.
Call Service.
See code 1295
SYS-VER-02-07
AM Master
The ORU Head has been dis- 1043
ORU Disabled - Cause abled due to due to a high air
limit.
3
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Air reading out of
range (high).
abled.
Call Service.
See code 1295
SYS-VER-02-07
AM Master
The ORU Head has been dis- 1044
ORU Disabled - Cause abled due to air drift low limit.
4
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Air reading drift
(low) detected.
abled.
Call Service.
See code 1295
SYS-VER-02-07
AM Master
The ORU Head has been dis- 1045
ORU Disabled - Cause abled due to air drift high limit.
5
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Air reading drift
(high) detected.
abled.
Call Service.
See code 1295
SYS-VER-02-07
AM Master
The ORU Head has been dis- 1046
ORU Disabled - Cause abled due to an ORU voltage
problem.
6
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Detector voltage
error detected.
abled.
Call Service.
Check power cables, fuses, and SYS-VER-02-07
power supply. If power looks
correct, replace ORU module.
AM Master
Voltage Moni- Voltage out-of-range fault
detected on a controller.
tor (Fault):
cuvette
Cuvettes controller voltage out of range.
Cuvettes controller board Call Service.
malfunction.
The problem could be with the SYS-VER-02-07
fuse, cabling, power supply, or
the controller board itself.
Remove all skins and check
these items in the order listed. If
the system allows, enter Diagnostics > Voltages Tab to examine the voltages of the
controllers against their limits. If
a voltage is marginally out of
limits, replace the supply.
AM Controllers
1155
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Service Action
3 - 142
System Response
Where
Raised
Call Service.
The problem could be with the SYS-VER-02-07
fuse, cabling, power supply, or
the controller board itself.
Remove all skins and check
these items in the order listed. If
the system allows, enter Diagnostics > Voltages Tab to examine the voltages of the
controllers against their limits. If
a voltage is marginally out of
limits, replace the supply.
AM Controllers
Optical Reading Units
controller voltage out of
range.
Call Service.
Optical Reading Units
controller board malfunction.
The problem could be with the SYS-VER-02-07
fuse, cabling, power supply, or
the controller board itself.
Remove all skins and check
these items in the order listed. If
the system allows, enter Diagnostics > Voltages Tab to examine the voltages of the
controllers against their limits. If
a voltage is marginally out of
limits, replace the supply.
AM Controllers
<Arm> Arm controller
voltage out of range.
Arm controller board mal- Call Service.
function.
Voltage Moni- Voltage out-of-range fault
detected on a controller.
tor (Fault):
rack
1156
Racks controller voltage Racks controller board
out of range.
malfunction.
Voltage Moni- Voltage out-of-range fault
detected on a controller.
tor (Fault):
ORU
1157
Voltage Moni- Voltage out-of-range fault
tor (Fault)
detected on a controller.
1151
SYS-EVAL-07-06-xx AM Controllers
SYS-VER-02-07
AM Master
Wipe down probe tip and
Wash station coordinates Conductivity failure
error.
between probe and wash clean station.
station bracket.
SYS-VER-02-07
AM Master
Use the diagnostics mode to run SYS-VER-02-07
a coordinates adjustment of the
instrument.
AM Master
Automatic coordinates check 1160
FMov
Coor(dinates) failure
Maint(enance)
Autocheck
Fail
Arm <Arm> coordinates Arm coordinates miserror or CTS foot coordi- match.
nates error.
Wash Station Wash station coordinates
error.
Coordinates
Check Failure
1161
Operator Action
Chapter 3 Troubleshooting
The arm cannot initialize. The coordinates check fails.
Perform a probe alignment.
If the problem persists
call Service.
- Clean the metallic edge of the
rinse/clean station and try to
reinitialize again
- Clean all reference points, go
to diagnostics and perform the
"Coordinate Adjustment" routine
AM coordinates have never 1165
FMov
Coor(dinates) been adjusted using the
"Coordinate adjustment" pronot adjusted
cedure.
Arm <Arm> coordinate
adjust required.
Coordinate adjustment
procedure not executed
or failed.
Service or Lab Administrator to run the Coordinate Adjust procedure.
LAS Aspiration point
coordinates
check failure
Missing coordinates of
aspiration point in track.
The coordinates of the
aspiration point on the
LAS track are not
defined.
Service or Lab Adminis- Use the diagnostics mode to run SYS-EVAL-08-00-xx AM Master
trator to run the Coordi- a coordinates adjustment of the
nate Adjust procedure for LAS probe.
LAS track position.
1166
Until the user defines the
coordinates of the aspiration
point on the LAS track, the
instrument is unable to move
the LAS probe there.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
(ORU) Invalid Invalid emitter, detection, or
Configuration incubator module configuration detected, or reference
channel not on installed
detection module.
Code
1170
The motor did not complete 1255
Bar Code
Reader Motor the requested move prior to a
motor move time out (bar
- Cause 1
code).
Message
Cause
Invalid system configura- System detected a hardtion.
ware configuration that
cannot support the current system configuration
settings: missing or inactive optical reading
unit(s), cuvettes incubator or CTS module.
Barcode reader movement failure.
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 143
System Response
Where
Raised
Check system configura- Check that the incubators and SYS-VER-02-07
ORU heads are installed. Make
tion settings.
sure ORU and cables to the
Power off and restart the
backplane are secured. Otherinstrument.
wise, replace ORU module and/
If the problem persists,
or incubators.
call Service.
AM Controllers
SYS-VER-02-07
This is a high level alarm that
alerts that something in the
reader home operation was not
completed successfully. Watch
the reader to see where the failure occurs. Listen for hitting an
obstruction. In Diagnostics >
Racks section, use the Disable
Bar Code Reader Motor button
to disable the power to the
motor. With the power disabled,
move the reader by hand to look
for rough spots. While checking
for rough spots, make sure that
the Track, Left Travel, and Right
Travel virtual LEDs change
state at the appropriate time.
AM Controllers
Clear obstruction and
Barcode reader movement timeout. Home Not wait for barcode reader
timeout to occur (homing
Found.
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 144
System Response
Where
Raised
The motor did not complete 1256
Bar Code
Reader Motor the requested move prior to a
motor move time out (bar
- Cause 2
code).
Barcode reader movement failure.
Barcode reader movement timeout. Incorrect
Slots Found.
Clear obstruction and
wait for barcode reader
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
When moving to a position the SYS-VER-02-07
exact number of slots were not
detected. The subcode of the
alarm reports the number of
slots detected. If the number of
slots was less than expected,
then the motor either stalled or
hit an obstruction. If the number
of slots is a large number, then
false trips may have been
detected. The false trips can
come from a bad sensor, intermittent cabling, or sensor to slot
alignment. In Diagnostics >
Racks section, use the Disable
Bar Code Reader Motor button
to disable the power to the
motor. With the power disabled,
move the reader by hand to look
for rough spots. While checking
for rough spots, make sure that
the Track, Left Travel, and Right
Travel virtual LEDs change
state at the appropriate time.
Also, watch to see if the Track
LED flickers when on a slot
location.
AM Controllers
The motor did not complete 1257
Bar Code
Reader Motor the requested move prior to a
motor move time out (bar
- Cause 3
code).
Barcode reader movement failure.
Barcode reader movement timeout. Home
Required.
Clear obstruction and
wait for barcode reader
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
This alarm is produced when a SYS-VER-02-07
command is given to move the
reader to a rack position prior to
it being homed. This scenario is
rare. If this occurs, it should be
entered as a complaint.
AM Controllers
The motor did not complete 1258
Bar Code
Reader Motor the requested move prior to a
motor move time out (bar
- Cause 4
code).
Barcode reader movement failure.
Barcode reader movement timeout.
Clear obstruction and
wait for barcode reader
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
This alarm has a very low prob- SYS-VER-02-07
ability. Either the hardware that
changes the ramp speed has a
circuitry problem or there is a
software logic error that is loading an incorrect ramp profile. A
solution would be to replace the
rack controller card since this
will fix either of the problems.
AM Controllers
Move Timeout.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 145
System Response
Where
Raised
Clear obstruction and
wait for barcode reader
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
The alarm is reported when the SYS-VER-02-07
reader hits an object. It is
detected by monitoring the
encoder during the move operation. The problem is either with
hitting an object or the encoder
feedback. In Diagnostics >
Racks section, use the Disable
Bar Code Reader Motor button
to disable the power to the
motor. With the power disabled,
move the reader by hand to look
for rough spots. While checking
for rough spots, make sure that
the Track, Left Travel, and Right
Travel virtual LEDs change
state at the appropriate time.
Also, watch to verify that the
Encoder value changes when
the reader is moved.
AM Controllers
Clear obstruction and
wait for barcode reader
Unexpected Travel Limit. timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
This alarm should be rare in the SYS-VER-02-07
field. The most probable cause
is that the motor direction wiring
is reversed hence sending the
motor in the opposite direction
than requested. If this problem
occurs, check the wiring.
AM Controllers
The motor moved to the
left limit then to the home
position at the loader and
the home position was
not found.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Use diagnostics to verify that
the cuvette position sensor is
operational (color when in slot).
If sensor is functional, perform
cuvette shuttle align procedure.
AM Controllers
Cuvettes shuttle movement failure.
Incorrect # slots found.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
A slot is dirty or the shuttle in
position slot sensor is dirty.
Clean either slots on the incubators or the shuttle in position slot
sensor. Use diagnostics to verify that all cuvette slots can be
detected.
AM Controllers
Cuvettes shuttle movement failure.
Home Required. A
cuvette shuttle operation
was requested before the
shuttle was initialized into
a known state.
SYS-VER-02-07
This is a software defect that
The system performed
an Emergency stop: per- should be submitted to software
development.
form a Recovery. If the
problem persists call Service.
AM Controllers
The motor did not complete 1259
Bar Code
Reader Motor the requested move prior to a
motor move time out (bar
- Cause 5
code).
Barcode reader movement failure.
Barcode reader movement timeout.
The motor did not complete 1260
Bar Code
Reader Motor the requested move prior to a
motor move time out (bar
- Cause 6
code).
Barcode reader movement failure.
Barcode reader movement timeout.
Cuvette Shut- The motor did not complete
the requested move.
tle Motor Cause 3
1245
Cuvettes shuttle movement failure.
Cuvette Shut- The motor did not complete
the requested move.
tle Motor Cause 4
1246
Cuvette Shut- The motor did not complete
the requested move.
tle Motor Cause 5
1247
Stalled.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 146
System Response
Either the processor or software SYS-VER-02-07
has a malfunction. Replace the
cuvette controller board and
repeat the failure scenario.
Where
Raised
AM Controllers
Cuvette Shut- The motor did not complete
the requested move.
tle Motor Cause 6
1248
Cuvettes shuttle movement failure.
Cuvettes shuttle movement timeout. Move
Timeout. This occurs if
the software does not
complete the move profile.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Cuvette Shut- The motor did not complete
the requested move.
tle Motor Cause 7
1249
Cuvettes shuttle movement failure.
Cuvettes shuttle movement stalled.
This alarm is not enabled.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
AM Controllers
Cuvette Shut- The motor did not complete
the requested move.
tle Motor Cause 8
1250
Cuvettes shuttle movement failure.
Cuvettes shuttle movement hit unexpected
travel limit.
This could be a problem with
The system performed
an Emergency stop: per- either the motor step size or
direction.
form a Recovery. If the
problem persists call Service.
SYS-VER-02-07
AM Controllers
Cuvette Shut- The motor did not complete
the requested move.
tle Motor Cause 11
1253
Cuvettes shuttle movement failure.
Cuvettes shuttle movement timeout. Gripper
move failure.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
General alarm to alert there was SYS-VER-02-07
a gripper failure. Should be
accompanied with a detailed
alarm.
AM Controllers
1263
Cuvette Waste The accumulator does not
return to the up position within
accumulator
2 seconds of being emptied.
stuck
Cuvettes accumulator
failure.
Cuvettes accumulator
movement timeout.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check to see if the cuvette
waste accumulator is stuck in
the down position. If may has
got caught and cannot return to
the level position to gather more
cuvettes. In order to check the
sensor, enter Diagnostics >
Cuvettes tab. In the Waste section of the tab there is a sensor
named Accumulator Up.
Remove the cuvette waste
drawer and check that the sensor changes state by moving
the cuvette waste accumulator
up and down. Also, in Diagnostics, use the Clear Accumulator
button to verify the dump operation of the accumualtor.
AM Controllers
Cuvette waste Accumulator is full and unable 1254
to dump
accumulator
unable to
empty
Cuvette waste accumula- Cuvette waste door open Please check that the
tor unable to empty.
or cuvette waste drawer cuvette waste drawer is
present and cuvette
missing.
waste door is closed.
SYS-EVAL-07-04-xx AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 147
System Response
Where
Raised
1175
Probe Pre-Heater temperaProbe Pre(Heater) Tem- ture defined to be out of range
perature Error for a period exceeding the
fatal error limits.
<Arm> probe pre-heater Probe pre-heating systemperature control fail- tem malfunction.
ure.
The system performed a
controlled stop. Call Service.
SYS-EVAL-07-06-xx AM Controllers
Probe TemProbe temperature defined to 1180
perature Error be out of range for a period
exceeding the fatal error limits.
<Arm> probe temperature control failure.
Probe heating system
malfunction.
The system performed a
controlled stop. Call Service.
SYS-EVAL-07-06-xx AM Controllers
Clean fluid valve not
responding.
Clean Fluid
Valve (in
Incorrect
State)
Valve commanded ON(OFF) 1185
but sensor did not indicate
ON(OFF) state.
<Arm> arm clean fluid
valve failure.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Perform the diagnostics clean
valve test.
Clean Pump
(in Incorrect
State): Sample
Pump commanded ON(OFF) 1190
but sensor did not indicate
ON(OFF) state.
Sample clean pump fail- Clean pump not respond- The system performed
ure.
ing.
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Perform the diagnostics clean
pump test.
Clean Pump
(in Incorrect
State):
Reagent
Pump commanded ON(OFF) 1191
but sensor did not indicate
ON(OFF) state.
Reagent clean pump fail- Clean pump not respond- The system performed
ure.
ing.
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Perform the diagnostics clean
pump test.
Arm Rinse
Pump (in
Incorrect
State)
Pump commanded ON(OFF) 1200
but sensor did not indicate
ON(OFF) state.
<Arm> arm rinse pump
failure.
Perform the diagnostics rinse
test.
Rinse pump not respond- The system performed
ing.
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-EVAL-07-06-xx AM Controllers
I the error is reproducible, verify
if the valve moves (in this case
the sensor is not working) or not
(in this case the valve is not
working)
SYS-VER-02-07
I the error is reproducible, verify
if the pump runs (in this case the
sensor is not working) or not (in
this case the pump is not working).
SYS-VER-02-07
I the error is reproducible, verify
if the pump runs (in this case the
sensor is not working) or not (in
this case the pump is not working)
SYS-EVAL-07-06-xx
I the error is reproducible, verify
if the rinse pump runs (in this
case the sensor is not working)
or not (in this case the pump is
not working).
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 148
System Response
Where
Raised
Waste Pump
(in Incorrect
State)
Pump commanded ON(OFF) 1205
but sensor did not indicate
ON(OFF) state.
Waste pump failure.
Waste pump not
responding.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Either the waste pump is not
functional or the sensors to
check the state of the waste
pump are not functional. Enter
Diagnostics > Fluids tab to
check the waste pump. In the
Waste pump section, enter a
duration of 10 seconds and
press the Start button. After the
Start button is pressed, the
operator should be able to hear
the waste pump operating. If the
pump cannot be heard, then
remove the covers to expose
the waste pump and repeat the
test. If the pump continues to
fail, then check both cabling and
power. If the pump is moving,
then the failure is probably in
the detection sensor. Make sure
the Waste pump on virtual LED
changes state whether the
pump is On or Off.
AM Master
CTS Sample
Air Pump (in
Incorrect
State)
Pump commanded ON(OFF) 1208
but sensor did not indicate
ON(OFF) state.
CTS sample arm air
pump failure.
Air pump not responding. The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
If the vacuum pump is on too
long; the instrument assumes it
is not pressurizing the accumulator.
AM Controllers
Go to the CTS Diagnostics
screen and open the CTS air
valves.
If the CTS air pumps runs, the
problem is in the air accumulator sensor; if the pump doesn't
run, the problem is the pump.
CTS Failed to The foot hit the wash station 1209
edge when the CTS probe
Enter Deep
was inserted inside the wash
Wash
station. This would have
caused a probe mode switch
failure at the end of the wash
cycle.
CTS Failed to Enter
Deep Wash.
The foot hit the wash station edge when the CTS
probe was inserted
inside the wash station.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
- Verify that the foot is properly
connected to the sample arm/
probe
AM Master
- Verify the position of the sample wash station
- Perform Coordinates Adjustment procedure for sample arm
- Verify cap detection sensors
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Cuvette Level Cuvette Waste Level Sensor
Sensor (Error) Not Responding.
Code
1210
Message
Cause
Operator Action
Cuvette waste level sen- Cuvette waste level sen- The system performed a
sor failure.
sor not responding.
controlled stop: the run
has to be re-started. If
the problem persists call
Service.
Chapter 3 Troubleshooting
Service Action
3 - 149
System Response
SYS-VER-02-07
The feedback signal from the
ultrasonic cuvette level was not
detected. Ensure that all cables
are connected and the board
has power. Use diagnostics
(Cuvettes Tab > Waste >
Cuvette Waste Level) to check if
the level changes with different
amount of cuvettes in the
drawer.
Where
Raised
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Waste (Accu- Waste Accumulator Full Sen- 1215
sor remains in ON state
mulator Full
Sensor) Stuck despite cycling of Waste
Pump.
Message
Cause
Unable to empty internal Peristaltic pump failure.
waste reservoir.
Waste drain path
obstruction.
Liquid sensor malfunction.
Operator Action
Call Service.
Chapter 3 Troubleshooting
Service Action
3 - 150
System Response
If the fluid waste accumulator is SYS-VER-02-07
detected full and the waster
container is detected present
and the waste container is
detected full, then this alarm
occurs. Or if the fluid waste
accumulator is detected full
after it was attempted to empty
it. Or if the fluid waste accumulator is detected full and the
container is detected as not
present.
Where
Raised
AM Master
Given these scenarios, the
waste fluid sensors need to be
checked and the tubing from the
accumulators to the waste container need to be checked.
Enter Diagnostics > Fluids tab
to check the Waste sensors and
accumulator draining. Remove
the covers to expose the fluid
accumulator. If the accumulator
is empty, but the LED on the
sensor is active, then there is a
problem either with the sensor
or there is an object in front of
the sensor. If the accumulator is
full, it needs to be determined if
it can be emptied. Set the Duration for the Waste pump to a
large number such as 60 seconds. Press the Start button to
get the pump working. Observe
to make sure that fluid is flowing
through the tube to the waste
container. If fluid is not flowing,
then ????. If the accumulator
sensors are working and the
tubing is functional, then test the
waste container presence sensor.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 151
System Response
Where
Raised
1239
Cuvette Loader failure.
Cuvette loader malfunction. The cuvette clip may
not have fallen flat for
pickup by the shuttle.
The cuvette strips on the
clip may not be aligned
evenly or there may be
debris on the pivot arm.
The system performed a
controlled stop: the run
has to be re-started. If
the problem persists call
Service.
SYS-VER-02-07
Check for obstructions that
would prevent the cuvette clip
from dropping flat in the loader.
Also use diagnostics to verify
that the cuvette clip presence
sensor is functioning. When the
clip is moved into pickup position, the sensor is read to verify
that the clip is ready.
AM Controllers
Failure saving coordinates file 1206
Coordinates
File Write Fail- on the FTP server
ure
Coordinate File Saving
Failure.
Invalid FTP server configuration, AM/CM connection network not
working.
Call Service.
Check network cables and con- SYS-VER-02-07
nections are reliable.
AM Master
Air bubbles in the clean
solution line. Undetected
clean solution shortage.
Clean pump malfunction.
Perform a Clean prime
cycle (Maintenance). If
the problem persists call
Service.
Failure during cuvette index(Cuvette)
Indexing Fail- ing detected.
ure
Clean Well
Not Full
Validate LLD height in Clean
well. If too low, short sipping
may occur.
1240
Cleaning solution low in
clean well.
Ensure FTP server is running.
- Perform Clean pump diagnos- SYS-VER-02-07
tics test and verify that clean
well are filled with clean solution.
AM Controllers
- Perform LLD test in clean cup
and verify that liquid is detected
- Remove the clean bottle and
verify that the instrument report
the proper alarm.
Clean priming Clean priming failure
failure
1241
Probe <Arm>: Clean
priming failure.
- Clean solution bottle is Inspect tubing for kinks
empty
and/or leaks.
- Clean tubing is kinked
or occluded or leaking
- Clean valve is blocked
ORU Stored
Reading File
Write Failure
Failure saving ORU stored
1207
reading file on the FTP server
ORU Stored Reading File Invalid FTP server conSaving Failure.
figuration, AM/CM connection network not
working.
- Perform Clean pump diagnos- SYS-EVAL-07-04-xx AM Master
tics test and verify that clean
well are filled with clean solution
Check clean solution bot- Perform LLD test in clean cup
tle.
and verify that liquid is detected
If the problem persists,
- Remove the clean bottle and
call service.
verify that the instrument report
the proper alarm.
Call Service.
Check that the software verSYS-VER-02-07
sions are correct for the release
and that the FTP service is running on the personal computer.
Fix all incorrect versions. Reboot the personal computer as
an attempt to restart the FTP
service.
AM Master
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 152
System Response
Where
Raised
Load Clip Fail- When attempting to move the 1313
ure
cuvette indexer to pick up a
new cuvette clip, the indexer
was not detected to be fully to
the left to allow the clip to fall.
Move is attempted for five
seconds in order to search for
the proper position.
Failed to load cuvette clip Either motor could have
at the indexer.
stalled, sensor was not
reached, or sensor is not
functional.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
The retract of the pusher on the SYS-VER-02-07
pivot arm of the cuvette loader
did not find the left limit sensor
when trying to load a new clip.
Use diagnostics (Cuvettes Tab)
to check motor operation (Move
Indexer buttons) and the
Indexer left limit sensor.
AM Controllers
Loader Pickup When the cuvette indexer is 1314
Position Fail- attempting to load the cuvette
clip into the position for the
ure
cuvette shuttle to pick it up,
the clip was not detected.
Move is attempted for five
seconds in order to search for
the proper position.
Failed to place cuvette
Either the motor could
clip in position for pickup. have stalled, the sensor
was not reached, or the
sensor is not functional.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
The push of the cuvette clip to SYS-VER-02-07
the position for the cuvette shuttle to pickup did not place the
clip into position. Use diagnostics (Cuvettes Tab > Loader section) to check motor operation
(Move Indexer buttons) and the
Push cuvette sensor.
AM Controllers
Pivot Arm Not The move of the pivot arm to 1315
Up
the up position was not
detected as completed. The
motor moves for 10 seconds
and the expected sensor to
stop the motor was not found.
The system performed
Pivot arm did not move to Either the motor was
the up position.
stalled or the up sensor is an Emergency stop: pernot functioning properly. form a Recovery. If the
problem persists call Service.
The timeout to complete a move SYS-VER-02-07
is 10 seconds. Make sure that
there are no obstructions in the
pivot arm. Use diagnostics
(Cuvettes Tab > Loader section)
to check motor operation (Up
Pivot Arm and Down Pivot Arm
buttons), the Pivot Arm sensor,
and the Pivot Arm down sensor.
AM Controllers
Pivot Arm Not The move of the pivot arm to 1316
Down
the down position was not
detected as completed. The
motor moves for 10 seconds
and the expected sensor to
stop the motor was not found.
The system performed
Pivot arm did not move to Either the motor was
the down position.
stalled or the up sensor is an Emergency stop: pernot functioning properly. form a Recovery. If the
problem persists call Service.
The timeout to complete a move SYS-VER-02-07
is 10 seconds. Make sure that
there are no obstructions in the
pivot arm. Use diagnostics
(Cuvettes Tab > Loader section)
to check motor operation (Up
Pivot Arm and Down Pivot Arm
buttons), the Pivot Arm sensor,
and the Pivot Arm down sensor.
AM Controllers
No Cuvette
After Pickup
Cuvette strip not in shut- Either the presence sensor is not functioning
tle after pick up operaproperly (ex. dirty) or a
tion.
cable has come
unplugged.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab) SYS-VER-02-07
to verify that the Cuvette in
Shuttle sensor is operational
(color when a cuvette is present). Ensure that the cuvette is
not inserted too far into the slot
and therefore unreachable. Realign the shuttle if the cuvette is
unreachable.
AM Controllers
After all devices have suc1317
cessfully performed their individual operations to pick up a
cuvette, but a cuvette was not
detected in the shuttle.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Service Action
No cuvette strip in shuttle Either a cuvette is really
to drop off.
not present, the presence sensor is not functioning properly (ex.
dirty), or a cable has
come unplugged.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab
> Move cuvettes section) to
move cuvettes and verify that
the Cuvette in shuttle sensor
changes state.
SYS-VER-02-07
AM Controllers
Cuvette not
The shuttle is ready to pick up 1319
present in slot. a cuvette, but there is no
cuvette in the slot.
Missing cuvette strip in
slot for pick up.
Either the operator did
not place a cuvette using
diagnostics, the Cuvette
in slot sensor is not functioning, or the scheduler
timing is not coordinated.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab SYS-VER-02-07
> to verify the Cuvette in slot
sensor. Press the Disable Shuttle Motors button to move the
shuttle by hand. Place a few
cuvette strips into slot for each
incubator. Move the shuttle by
hand and verify that the Cuvette
in slot detects when a cuvette is
present or missing.
AM Controllers
Cannot pick
The shuttle cannot perform a 1320
up - shuttle full cuvette pick up operation
because a cuvette is already
detected in the shuttle.
Cuvette shuttle is full.
Either the presence sensor is not functioning
properly (ex. dirty), a
cable has come
unplugged, an operator
is attempting an invalid
operation in diagnostics,
or the scheduler timing is
not correct.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab
> Move cuvettes section) to
move cuvettes and verify that
the Cuvette in shuttle sensor
changes state.
SYS-VER-02-07
AM Controllers
Cuvette not released into Either the presence senslot.
sor is not functioning
properly (ex. dirty), the
gripper did not let go, the
slot indexer did not
engage the cuvette strip,
a cable has come
unplugged, or the gripper
did not release the
cuvette.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab SYS-VER-02-07
> Move cuvettes section) to
move many cuvettes to the
cuvette slot that failed. Check
that the strip is being placed into
a place where the slot indexer
can engage. If the alignment
does not look correct, then realign the shuttle and repeat testing.
AM Controllers
Either a scheduler error The system performed
or operator error in diag- an Emergency stop: perform a Recovery. If the
nostics.
problem persists call Service.
SYS-VER-02-07
This is a software defect. Ask
the operator or watch the operator for how they load and program the system. After
understanding how the instrument is operated, suggest a different order to avoid following
the same logic path in software.
AM Controllers
Cuvette not
released in
drop off.
Code
A request was made to drop 1318
off a cuvette, but no cuvette is
detected in the shuttle.
1321
After all devices have successfully performed their individual operations to drop off a
cuvette, but a cuvette was still
detected in the shuttle.
Cuvette
The source position for picksource empty ing up a cuvette is empty.
1323
Message
Cuvette not present to
pickup.
Cause
3 - 153
Operator Action
Cuvette not
present to
drop off
Alarm Description
Chapter 3 Troubleshooting
System Response
Where
Raised
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Cuvette desti- The destination position for
1324
nation full
placing a cuvette is occupied.
Cuvette
pickup position is waste
1325
The requested cuvette pick
up position is the waste position which is not possible.
Cuvette drop
off position is
the loader.
The requested drop off position is the loader position
which is not possible.
Cuvette load
timing
Second cuvette move opera- 1327
tion attempted prior to the
loader/indexer preparing a
new cuvette strip.
1326
The number of cuvette slots 1328
Invalid number of cuvette detected is not a valid configuration (Base vs. Aurora vs.
slots
Mini).
Cuvette slots
found too
early.
The number of required slots 1329
was detected too early in
move distance.
Message
Cause
Operator Action
Cuvette destination posi- Either a scheduler error The system performed
tion full.
or operator error in diag- an Emergency stop: perform a Recovery. If the
nostics.
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 154
System Response
Where
Raised
SYS-VER-02-07
This is a software defect. Ask
the operator or watch the operator for how they load and program the system. After
understanding how the instrument is operated, suggest a different order to avoid following
the same logic path in software.
AM Controllers
Software logic error.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
AM Controllers
Cannot drop off at loader. Software logic error.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
AM Controllers
Cuvette load operation
too slow.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for mechanical binding SYS-VER-02-07
that is delaying the cuvette clip
load operation. The cuvette clip
load consists of moving the
pivot arm up, conveying a clip
onto the pivot arm, lowering the
pivot arm and indexing the clip
to be picked up. One or more of
these operations is taking too
long.
AM Controllers
Invalid number of cuvette Either a module is incorslots.
rect or the configuration
dip switch is set incorrectly.
Ensure the PC104 dip switches SYS-VER-02-07
The system performed
an Emergency stop: per- are set to the proper instrument
configuration.
form a Recovery. If the
problem persists call Service.
AM Controllers
Cuvette slot found too
early.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Cannot pickup from
waste.
Clip load time is too slow.
Operation did not complete prior to next
request.
Either there are too many
mechanical slots or the
sensor has picked up
noise.
Check cable connections to
make sure sensor is not noisy.
In this case, the move completed in finding the correct
number of slots, but the distance traveled was too short.
SYS-VER-02-07
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 155
System Response
Where
Raised
Gripper back
sensor On
1330
During initialization (home),
the gripper attempts to move
off the back sensor, but the
sensor is still detected. OR
Extend gripper operation performed, but the back sensor is
still detected.
Gripper back sensor still Either a sensor failure,
active.
cabling failure, or motor
stall.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use Diagnostics (Cuvettes Tab) SYS-VER-02-07
to check the Gripper Back sensor. Press the Disable Shuttle
Motors button to move the shuttle freely. On the side of the
shuttle, turn the motor wheel to
move the gripper in and out.
Move the gripper all the way to
the back and verify that the
Gripper back sensor changes
state.
AM Controllers
Gripper back
sensor not
found
1331
During initialization (home),
the gripper moves off the
back sensor. Once detected
to be off the sensor, the motor
moves towards the sensor to
make sure it can be detected.
If the back sensor is not
detected during this search
then the alarm is generated.
Gripper back sensor not Either a sensor failure,
found.
cabling failure, or motor
stall.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use Diagnostics (Cuvettes Tab) SYS-VER-02-07
to check the Gripper Back sensor. Press the Disable Shuttle
Motors button to move the shuttle freely. On the side of the
shuttle, turn the motor wheel to
move the gripper in and out.
Move the gripper all the way to
the back and verify that the
Gripper back sensor changes
state.
AM Controllers
Gripper forward sensor
On
1332
After the gripper has completed a retract move the forward sensor is still detected.
Gripper forward sensor
still active.
Either a sensor failure,
cabling failure, or motor
stall.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use Diagnostics (Cuvettes Tab) SYS-VER-02-07
to check the Gripper Front sensor. Press the Disable Shuttle
Motors button to move the shuttle freely. On the side of the
shuttle, turn the motor wheel to
move the gripper in and out.
Move the gripper all the way out
and verify that the Gripper front
sensor changes state.
AM Controllers
Gripper forward sensor
not found
Extend gripper operation did
not detect the front sensor.
Gripper forward sensor
not found.
Either a sensor failure,
cabling failure, or motor
stall.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use Diagnostics (Cuvettes Tab) SYS-VER-02-07
to check the Gripper Front sensor. Press the Disable Shuttle
Motors button to move the shuttle freely. On the side of the
shuttle, turn the motor wheel to
move the gripper in and out.
Move the gripper all the way out
and verify that the Gripper front
sensor changes state. If the
sensor is functional, then realign the shuttle as it may not be
extending far enough to trip the
sensor.
AM Controllers
1333
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 156
System Response
Where
Raised
Cuvette Tray
Not Down
The accumulator is energized 1334
to be in the down position to
drop the cuvettes on the tray,
but the tray is still detected in
the up position. Allowed 250
ms to move.
Cuvette waste tray did
not dump.
Tray mechanically stuck The system performed
or solenoid malfunction. an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check for obstructions in the
cuvette waste drawer that would
prevent the tray from moving.
Use Diagnostics (Cuvettes Tab
> Waste section) to move the
tray with the Clear Accumulator
button.
AM Controllers
Cuvette Tray
Not Up
The accumulator is deener- 1335
gized to go to the up position
to get more cuvettes onto the
tray, but the tray is still
detected in the down position.
Allowed 250 ms to move.
Cuvette waste tray not
ready to receive
cuvettes.
Tray mechanically stuck The system performed
or solenoid malfunction. an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check for obstructions in the
cuvette waste drawer that would
prevent the tray from moving.
Use Diagnostics (Cuvettes Tab
> Waste section) to move the
tray with the Clear Accumulator
button.
AM Controllers
Arm Failure 1 X Axis - Invalid Profile Param- 1341
eter
X Axis - Invalid Profile
Parameter
The universal arm controller reporting the alarm
was sent a velocity profile parameter(s) for the X
axis motor that exceeded
maximum/minimum criteria or was incompatible
with other profile parameters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 2 Y Axis - Invalid Profile Param- 1342
eter
Y Axis - Invalid Profile
Parameter
The universal arm controller reporting the alarm
was sent a velocity profile parameter(s) for the Y
axis motor that exceeded
maximum/minimum criteria or was incompatible
with other profile parameters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 157
System Response
Where
Raised
Arm Failure 3 Z Axis - Invalid Profile Param- 1343
eter
Z Axis - Invalid Profile
Parameter
The universal arm controller reporting the alarm
was sent a velocity profile parameter(s) for the Z
axis motor that exceeded
maximum/minimum criteria or was incompatible
with other profile parameters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 4 X Axis - Speed Exceeds Pro- 1344
file Maximum
X Axis - Speed Exceeds The universal arm conProfile Maximum
troller reporting the alarm
was sent a command to
move in the X axis at a
speed that would exceed
the maximum stored in
the velocity profile.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 5 Y Axis - Speed Exceeds Pro- 1345
file Maximum
Y Axis - Speed Exceeds The universal arm conProfile Maximum
troller reporting the alarm
was sent a command to
move in the Y axis at a
speed that would exceed
the maximum stored in
the velocity profile.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Chapter 3 Troubleshooting
Service Action
3 - 158
Message
Cause
Operator Action
System Response
Where
Raised
Arm Failure 6 Z Axis - Speed Exceeds Pro- 1346
file Maximum
Z Axis - Speed Exceeds
Profile Maximum
The universal arm controller reporting the alarm
was sent a command to
move in the Z axis at a
speed that would exceed
the maximum stored in
the velocity profile.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 7 X Axis - Cannot Process
Steps Required
1347
X Axis - Cannot Process The universal arm conSteps Required
troller reporting the alarm
was sent a command to
set the velocity profile for
the X axis but the parameters will generate a profile that will exceed
allocated memory.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 8 Y Axis - Cannot Process
Steps Required
1348
Y Axis - Cannot Process The universal arm conSteps Required
troller reporting the alarm
was sent a command to
set the velocity profile for
the Y axis but the parameters will generate a profile that will exceed
allocated memory.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 159
System Response
Where
Raised
Arm Failure 9 Z Axis - Cannot Process
Steps Required
1349
Z Axis - Cannot Process The universal arm conSteps Required
troller reporting the alarm
was sent a command to
set the velocity profile for
the Z axis but the parameters will generate a profile that will exceed
allocated memory.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 10 X Axis - Selected Profile Is
Invalid
1350
X Axis - Selected Profile The universal arm conIs Invalid
troller reporting the alarm
was sent a command to
select a particular profile
for the X axis motor but
the profile does not exist.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 11 Y Axis - Selected Profile Is
Invalid
1351
Y Axis - Selected Profile The universal arm conIs Invalid
troller reporting the alarm
was sent a command to
select a particular profile
for the Y axis motor but
the profile does not exist.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 12 Z Axis - Selected Profile Is
Invalid
Code
1352
Arm Failure 13 X Axis - Move Took Too Long 1353
To Complete
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 160
System Response
Where
Raised
Z Axis - Selected Profile The universal arm conIs Invalid
troller reporting the alarm
was sent a command to
select a particular profile
for the Z axis motor but
the profile does not exist.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
X Axis - Move Took Too
Long To Complete
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Ensure that connections and
circuitry related to the X axis
step pulse are functioning.
SYS-VER-02-07
AM Controllers
The universal arm controller reporting the alarm
has detected that the an
X axis move is taking longer than expected to
complete.
Possible causes:
1. The universal arm controller receives a verification pulse from the X axis
motor circuitry for each
step pulse. The controller
assumes that an X axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
Ensure that connections and
circuitry related to the X axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 14 Y Axis - Move Took To Long
To Complete
Code
1354
Message
Y Axis - Move Took Too
Long To Complete
Cause
Operator Action
The universal arm controller reporting the alarm
has detected that the an
Y axis move is taking longer than expected to
complete.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Possible causes:
1. The universal arm controller receives a verification pulse from the Y axis
motor circuitry for each
step pulse. The controller
assumes that an Y axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
Chapter 3 Troubleshooting
Service Action
Ensure that connections and
circuitry related to the Y axis
step pulse are functioning.
3 - 161
System Response
SYS-VER-02-07
Where
Raised
AM Controllers
Ensure that connections and
circuitry related to the Y axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Arm Failure 15 Z Axis - Move Took Too Long 1355
To Complete
Message
Z Axis - Move Took Too
Long To Complete
Cause
Operator Action
The universal arm controller reporting the alarm
has detected that the an
Z axis move is taking longer than expected to
complete.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Possible causes:
Chapter 3 Troubleshooting
Service Action
3 - 162
System Response
Where
Raised
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Ensure that connections and
circuitry related to the Z axis
step pulse are functioning.
Ensure that connections and
circuitry related to the Z axis
verification pulse are functioning.
Suspect defect in software.
1. The universal arm controller receives a verification pulse from the Z axis
motor circuitry for each
step pulse. The controller
assumes that an Z axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
2. Software defect especially TPU loading complications.
Arm Failure 16 X Axis - Movement Generates 1356
Too Many Steps
X Axis - Movement Gen- The universal arm conerates Too Many Steps troller reporting the alarm
was sent a command to
move the X axis motor to
a position which would
require exceeding the
number of steps that can
be processed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 163
System Response
Where
Raised
Arm Failure 17 Y Axis - Movement Generates 1357
Too Many Steps
Y Axis - Movement Gen- The universal arm conerates Too Many Steps troller reporting the alarm
was sent a command to
move the Y axis motor to
a position which would
require exceeding the
number of steps that can
be processed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 18 Z Axis - Movement Generates 1358
Too Many Steps
Z Axis - Movement Gen- The universal arm conerates Too Many Steps troller reporting the alarm
was sent a command to
move the Z axis motor to
a position which would
require exceeding the
number of steps that can
be processed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 19 X Axis - Invalid Limit State
While Homing
X Axis - Invalid Limit
State While Homing
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check X axis limit sensors for
proper operation and placement.
SYS-VER-02-07
AM Controllers
1359
The universal arm control
reporting the alarm was
attempting to initialize the
X axis motor but encountered a limit sensor that
did not change state as
expected.
Could be caused by slippage in the X axis, software defect, or
malfunctioning or misplaced limit sensor(s).
Check for blockages or other
causes of slippage in the X axis
- especially during arm initialization.
Possible software defect.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 20 Y Axis - Invalid Limit State
While Homing
Code
1360
Message
Y Axis - Invalid Limit
State While Homing
Cause
Operator Action
The universal arm control
reporting the alarm was
attempting to initialize the
Y axis motor but encountered a limit sensor that
did not change state as
expected.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Could be caused by slippage in the Y axis, software defect, or
malfunctioning or misplaced limit sensor(s).
Arm Failure 21 Z Axis - Invalid Limit State
While Homing
1361
Z Axis - Invalid Limit
State While Homing
The universal arm control
reporting the alarm was
attempting to initialize the
Z axis motor but encountered a limit sensor that
did not change state as
expected.
X Axis - Limit Detected
During Move
The universal arm control
reporting the alarm has
detected that the X axis
motor tripped a travel
limit sensor during a
move.
Could be caused by:
1. slippage in the X axis.
2. software defect.
3. malfunctioning or misplaced limit sensor(s).
4. X axis Encoder malfunction.
Service Action
3 - 164
System Response
Check Y axis limit sensors for
proper operation and placement.
Where
Raised
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
AM Controllers
Check for blockages or other
causes of slippage in the Y axis
- especially during arm initialization.
Possible software defect.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Could be caused by slippage in the Z axis, software defect, or
malfunctioning or misplaced limit sensor(s).
Arm Failure 22 X Axis - Limit Detected During 1362
Move
Chapter 3 Troubleshooting
Check Z axis limit sensors for
proper operation and placement.
Check for blockages or other
causes of slippage in the Z axis
- especially during arm initialization.
Suspect possible software
defect.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check X axis limit sensors for
proper operation and placement.
Check for blockages or other
causes of slippage in the X axis
- especially during arm initialization.
Check for malfunctioning X axis
position encoder and support
circuits.
Suspect possible software
defect.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Arm Failure 23 Y Axis - Limit Detected During 1363
Move
Message
Y Axis - Limit Detected
During Move
Cause
Operator Action
The universal arm control
reporting the alarm has
detected that the Y axis
motor tripped a travel
limit sensor during a
move.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Could be caused by:
2. software defect.
3. malfunctioning or misplaced limit sensor(s).
The universal arm control
reporting the alarm has
detected that the Z axis
motor tripped a travel
limit sensor during a
move.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Could be caused by:
2. software defect
3. malfunctioning or misplaced limit sensor(s)
X Axis - Slippage
Detected
The universal arm control
reporting the alarm has
detected that the X axis
motor did not reach the
expected position at the
completion of a move.
Could be caused by:
1. Blockage or restricted
movement in the X axis.
2. Faulty X axis position
encoder.
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
AM Controllers
Check for blockages or other
causes of slippage in the Y axis
- especially during arm initialization.
Check Z axis limit sensors for
proper operation and placement.
Check for blockages or other
causes of slippage in the Z axis
- especially during arm initialization.
Suspect possible software
defect.
4. Z axis Encoder malfunction.
1365
Check Y axis limit sensors for
proper operation and placement.
Where
Raised
Check for malfunctioning Z axis
position encoder and support
circuits.
1. slippage in the Z axis.
Arm Failure 25 X Axis - Slippage Detected
System Response
Suspect possible software
defect.
4. Y axis Encoder malfunction.
Z Axis - Limit Detected
During Move
Service Action
3 - 165
Check for malfunctioning Y axis
position encoder and support
circuits.
1. slippage in the Y axis.
Arm Failure 24 Z Axis - Limit Detected During 1364
Move
Chapter 3 Troubleshooting
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for X axis blockages or
restrictions.
Check X axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controllers are compatible with the
current revision of the instrument.
3. X axis velocity profile
parameters are incompatible with current system.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 26 Y Axis - Slippage Detected
Code
1366
Message
Y Axis - Slippage
Detected
Cause
Operator Action
The universal arm control
reporting the alarm has
detected that the Y axis
motor did not reach the
expected position at the
completion of a move.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 166
System Response
Where
Raised
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Re-boot
the personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Check for Y axis blockages or
restrictions.
Check Y axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controllers are compatible with the
current revision of the instrument.
Could be caused by:
1. Blockage or restricted
movement in the Y axis.
2. Faulty Y axis position
encoder.
3. Y axis velocity profile
parameters are incompatible with current system.
Arm Failure 27 Z Axis - Slippage Detected
1367
Z Axis - Slippage
Detected
The universal arm control
reporting the alarm has
detected that the Z axis
motor did not reach the
expected position at the
completion of a move.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for Z axis blockages or
restrictions.
Check Z axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controllers are compatible with the
current revision of the instrument.
Could be caused by:
1. Blockage or restricted
movement in the Z axis.
2. Faulty Z axis position
encoder.
3. Z axis velocity profile
parameters are incompatible with current system.
Arm Failure 28 X Axis - Cannot Store More
Ramps
1368
X Axis - Cannot Store
More Ramps
The universal arm controller reporting the alarm
ran out of memory allocated for storage of
ramps for the X axis
motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 167
System Response
Where
Raised
Arm Failure 29 Y Axis - Cannot Store More
Ramps
1369
Y Axis - Cannot Store
More Ramps
The universal arm controller reporting the alarm
ran out of memory allocated for storage of
ramps for the Y axis
motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Re-boot
the personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 30 Z Axis - Cannot Store More
Ramps
1370
Z Axis - Cannot Store
More Ramps
The universal arm controller reporting the alarm
ran out of memory allocated for storage of
ramps for the Z axis
motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check that the software versions are correct for the release
- in particular the Master and
Universal Arm controller that
produced the alarm. Re-boot
the personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 31 X Axis - Motor Stalled
1371
X Axis - Motor Stalled
The universal arm controller reporting the alarm
is reporting that periodic
readings of the X axis
motor position encoder
indicate that the current
move is being restricted
or blocked.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for X axis blockages or
restrictions.
SYS-VER-02-07
AM Controllers
Could be caused by:
1. Blockage or restricted
movement in the X axis.
Check X axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controller software are compatible
with the current revision of the
instrument.
2. Faulty X axis position
encoder.
3. X axis velocity profile
parameters are incompatible with current system.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 32 Y Axis - Motor Stalled
Code
1372
Message
Y Axis - Motor Stalled
Cause
Operator Action
The universal arm controller reporting the alarm
is reporting that periodic
readings of the Y axis
motor position encoder
indicate that the current
move is being restricted
or blocked.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 168
System Response
Check for Y axis blockages or
restrictions.
Where
Raised
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
AM Controllers
Check Y axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controller software are compatible
with the current revision of the
instrument.
Could be caused by:
1. Blockage or restricted
movement in the Y axis.
2. Faulty Y axis position
encoder.
3. Y axis velocity profile
parameters are incompatible with current system.
Arm Failure 33 Z Axis - Motor Stalled
1373
Z Axis - Motor Stalled
The universal arm controller reporting the alarm
is reporting that periodic
readings of the Z axis
motor position encoder
indicate that the current
move is being restricted
or blocked.
Could be caused by:
1. Blockage or restricted
movement in the Z axis.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for Z axis blockages or
restrictions.
Check Z axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controller software are compatible
with the current revision of the
instrument.
2. Faulty Z axis position
encoder.
3. Z axis velocity profile
parameters are incompatible with current system.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 34 X Axis - Operation Timeout
Code
1374
Message
Cause
X Axis - Operation Time- The universal arm conout
troller reporting the alarm
has detected that the X
axis motor is taking too
long to complete a move.
Possible causes:
1. The universal arm controller receives a verification pulse from the X axis
motor circuitry fro each
step pulse. The controller
assumes that an X axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
Ensure that connections and
circuitry related to the X axis
step pulse are functioning.
3 - 169
System Response
SYS-VER-02-07
Where
Raised
AM Controllers
Ensure that connections and
circuitry related to the X axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 35 Y Axis - Operation Timeout
Code
1375
Message
Cause
Y Axis - Operation Time- The universal arm conout
troller reporting the alarm
has detected that the Y
axis motor is taking too
long to complete a move.
Possible causes:
1. The universal arm controller receives a verification pulse from the Y axis
motor circuitry fro each
step pulse. The controller
assumes that an Y axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
Ensure that connections and
circuitry related to the Y axis
step pulse are functioning.
3 - 170
System Response
SYS-VER-02-07
Where
Raised
AM Controllers
Ensure that connections and
circuitry related to the Y axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 36 Z Axis - Operation Timeout
Code
1376
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 171
System Response
Where
Raised
SYS-VER-02-07
AM Controllers
This is an internal software error SYS-VER-02-07
The system performed
an Emergency stop: perSuspect software defect.
Cause is always software form a Recovery. If the
problem persists call Serdefect.
vice.
Incorrect message was
placed on a queue.
AM Controllers
This is an internal software error SYS-VER-02-07
The system performed
an Emergency stop: per- Suspect software defect.
form a Recovery. If the
Cause is always software
problem persists call Serdefect.
vice.
Incorrect message was
placed on a queue.
AM Controllers
This is an internal software error SYS-VER-02-07
The system performed
an Emergency stop: per- Suspect software defect.
form a Recovery. If the
Cause is always software
problem persists call Serdefect.
vice.
Incorrect message was
placed on a queue.
AM Controllers
Z Axis - Operation Time- The universal arm conout
troller reporting the alarm
has detected that the Z
axis motor is taking too
long to complete a move.
Possible causes:
1. The universal arm controller receives a verification pulse from the Z axis
motor circuitry fro each
step pulse. The controller
assumes that an Z axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Ensure that connections and
circuitry related to the Z axis
step pulse are functioning.
Ensure that connections and
circuitry related to the Z axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
Arm Failure 37 X Axis - Operation Failed
1377
X Axis - Operation Failed This is an internal software error.
Arm Failure 38 Y Axis - Operation Failed
1378
Y Axis - Operation Failed This is an internal software error.
Arm Failure 39 Z Axis - Operation Failed
1379
Z Axis - Operation Failed This is an internal software error.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 40 Tube Release Procedure
Failed
Code
1380
Message
Cause
Tube Release Procedure The universal arm conFailed
troller reporting the alarm
has detected during initialization the tube
release operation failed.
The tube release operation is fairly complicated,
but in general it attempts
to extract the piercer
from a capped tube during initialization by locking the foot and moving
the piercer up until the
cap detect is no longer
active.
This is only applicable to
CTS instruments.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 172
System Response
Ensure that Z axis movement is SYS-VER-02-07
unrestricted.
Where
Raised
AM Controllers
Ensure CTS sensors are functioning especially cap detect,
piercer lock, piercer position,
and travel limit.
Check for excessive friction
between piercer latch and
probe.
Check for proper operation of
piercer latch and solenoid.
Ensure that (if the piercer is in a
cap) there is not excessive force
required to extract the priecer
from the cap.
Suspect software defect.
The failure can have
many causes:
1. Faulty cap, limit,
piercer position, or
piercer latch sensors.
2. restricted or blocked
movement in the Z axis.
3. Piercer latch solenoid.
4. Excessive friction
between piercer latch
and probe.
5. Excessive force
required to extract the
pircer from the cap.
6. Software defect.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 41 Sensor Or Motor Failure
Caused Latch Offset Measurement To Fail
Code
1381
Message
Cause
Sensor Or Motor Failure The universal arm controller reporting the alarm
Caused Latch Offset
has detected that the
Measurement To Fail
latch offset measurement
operation failed.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
This is only applicable to
CTS instruments.
Chapter 3 Troubleshooting
Service Action
3 - 173
System Response
Ensure that Z axis movement is SYS-VER-02-07
unrestricted.
Where
Raised
AM Controllers
Ensure CTS sensors are functioning especially cap detect,
piercer lock, piercer position,
and travel limit.
Check for excessive friction
between piercer latch and
probe.
The failure can have
many causes:
Check for proper operation of
piercer latch and solenoid.
1. Faulty cap, limit,
piercer position, or
piercer latch sensors.
2. Restricted or blocked
movement in the Z axis.
3. Piercer latch solenoid.
4. Excessive friction
between piercer latch
and probe.
5. Software defect.
Arm Failure 42 LLD Hardware Failure
1382
LLD Hardware Failure
The universal arm controller reporting the arm
has detected that the
LLD circuitry is not interrupting the processor at
the required rate.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check all LLD circuitry involved SYS-VER-02-07
with liquid level detection. In
particular ensure that the circuitry responsible for interrupting the processor is functioning
properly.
AM Controllers
Arm Failure 43 Piercer Was Not In The
Expected State
1383
Piercer Was Not In The
Expected State
The universal arm controller reporting the alarm
was sent a command to
verify that the piercer
was in a particular state
(CTS or Sample). The
verification failed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check the piercer latch solenoid SYS-VER-02-07
for excessive friction.
AM Controllers
i.e. There is a mismatch
between the state that
the Master SW expects
the Piercer to be in and
the state that the universal arm controller thinks
the piercer is in.
Check the piercer spring for
proper tension.
Check for proper operation of
the latch solenoid and drive circuitry.
Suspect software defect.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 44 Z Axis - Power DAC failed
Code
1384
Message
Z Axis - Power DAC
failed
Cause
Operator Action
The universal arm controller reporting the alarm
has detected that DAC
controlling the amount of
power to the Z axis motor
is not performing within
tolerances.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 174
System Response
Check that supply voltages are SYS-VER-02-07
functioning and are within specifications.
Where
Raised
AM Controllers
Ensure the reference voltage to
the Z axis DAC is within specifications.
If possible, ensure that the Z
axis power DAC is supplying the
expected output for the applied
input data.
Replace the Z axis DAC or the
board containing the Z axis
DAC if the DAC is not functioning properly.
Arm Failure 45 Syringe Is Always Busy
1385
Syringe Is Always Busy
The universal arm controller reporting the alarm
is waiting for the syringe
to complete an operation
but it is taking too long.
Check serial connections to the SYS-EVAL-07-06-xx AM ConThe system performed
trollers
an Emergency stop: per- syringe pump.
form a Recovery. If the
problem persists call Service.
Arm Failure 47 Syringe Took Too Long To
Respond
1387
Syringe Took Too Long
To Respond
The universal arm controller reporting the alarm
is waiting for the syringe
to respond to a previous
command but it took too
long.
Check serial connections to the SYS-EVAL-08-00-xx AM ConThe system performed
trollers
an Emergency stop: per- syringe pump.
form a Recovery. If the
problem persists call Service.
Arm Failure 48 Syringe Could Not Be Initialized
1388
Syringe Could Not Be Ini- The universal arm contialized
troller reporting the alarm
could not initialize the
arms syringe pump.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for blockages and loose SYS-VER-02-07
connections before attempting
to reinitialize. The pump will not
accept commands until it has
been successfully initialized.
This error can only be cleared
by successfully initializing the
probe.
AM Controllers
Arm Failure 49 Syringe Does Not Understand 1389
The Command
Syringe Does Not Under- The universal arm constand The Command
troller reporting the alarm
received an error message from the arms
syringe indicating that
the syringe did not understand the last command
sent to it.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Either Software defect or communication error.
SYS-VER-02-07
AM Controllers
Check syringe serial communications cables for unreliable
connections.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Arm Failure 50 Syringe Command Parameter 1390
Is Invalid
Arm Failure 51 Syringe Must Be Initialized
1391
Message
Syringe Command
Parameter Is Invalid
Syringe Must Be Initialized
Chapter 3 Troubleshooting
Cause
Operator Action
Service Action
The universal arm controller reporting the alarm
received an error message from the arms
syringe indicating that
the last command sent to
it contained an invalid
parameter.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Either Software defect or communication error.
The universal arm controller reporting the alarm
received an error message from the arms
syringe indicating that it
must be initialized before
any further commands
can be performed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Either Software defect or communication error.
3 - 175
System Response
Where
Raised
SYS-VER-02-07
AM Controllers
SYS-VER-02-07
AM Controllers
Check syringe serial communications cables for unreliable
connections.
Check syringe serial communications cables for unreliable
connections.
Arm Failure 52 Syringe Plunger Is Overloaded
1392
Syringe Plunger Is Over- The universal arm conloaded
troller reporting the alarm
received an error message from the arms
syringe indicating that
the plunger is overloaded.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Check for blockages of the
syringe plunger or excessive
back pressure. The pump must
be reinitialized before normal
operation can resume.
AM Controllers
Arm Failure 53 Syringe Valve Is Overloaded
1393
Syringe Valve Is Overloaded
The universal arm controller reporting the alarm
received an error message from the arms
syringe indicating that
the valve is overloaded.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for valve blockage or
excess back pressure. The
valve must be reinitialized
before normal operation can
resume.
SYS-VER-02-07
AM Controllers
Syringe Move Is Not Per- The universal arm conmitted
troller reporting the alarm
received an error message from the arms
syringe indicating that a
plunger move is not permitted. When the valve is
in bypass or throughput
position plunger movement commands are not
allowed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
AM Controllers
Arm Failure 54 Syringe Move Is Not Permitted
1394
Continual valve overload errors
are an indication the valve
should be replaced.
This error can be caused by a
previous error condition where
the valve is left in bypass or
throughput position.
Suspect defect in software.
Initialization of the syringe via
diagnostics mode or recovery is
required.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 55 Syringe Error With Unknown
Source
Code
1395
Message
Syringe Error With
Unknown Source
Chapter 3 Troubleshooting
Cause
Operator Action
Service Action
The universal arm controller reporting the alarm
received an error message from the syringe but
it is not a recognized
published error.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Suspect communications error
or software version incompatibility.
3 - 176
System Response
Where
Raised
SYS-EVAL-07-06-xx AM Controllers
Check syringe serial connections for reliability.
Ensure that software versions
are correct for the release - in
particular the master, and universal arm software as well as
syringe revision.
Correct if required.
Arm Failure 56 Error Communicating With
The Syringe
1396
Error Communicating
With The Syringe
The universal arm con- The system performed
troller reporting the alarm an Emergency stop: perform a Recovery. If the
is indicating that either
problem persists call Ser1. The buffer used for
vice.
receiving serial data from
the syringe has overflowed.
SYS-EVAL-07-06-xx AM Controllers
Check syringe serial connections for reliability.
Software defect - possibly buffer
must be increased.
2. The control signals
used for coordinating
serial data transmission
to the syringe are not in
the correct state.
Arm Failure 57 Syringe Hardware Malfunction
1397
Syringe Hardware Malfunction
Not used.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
SYS-VER-02-07
Arm Failure 74 Cts piercer lock not locked
1414
CTS piercer lock not
locked
The AM has detected
that the piercer latch is
not in one of it's detent
positions.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check CTS latch solenoid and SYS-VER-02-07
drive circuitry for proper operation.
AM Controllers
AM Master
Check piercer spring for proper
tension.
Check piercer latch for excessive friction.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Arm Failure 75 Cts probe mode switch failure 1415
Message
Cause
CTS probe mode switch The AM attempted to set
failure
the CTS mode (sample
or CTS) but after verifying determined that the
piercer was not in the
expected mode.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Possible causes:
1. CTS spring tension too
light.
2. Faulty CTS position,
or latch sensor
3. Faulty latch solenoid
or circuitry.
CTS Solenoid The CTS hardware used to
Latch Failure change the probe between
piercing mode and sample
mode failed to switch.
Location
Unreachable
(sample or
reagent)
Vial Location Unreachable
1416
1417
Cannot switch CTS
between piercing and
sample mode.
The sensor was not seen Perform a recovery. If the
after performing the CTS problem persists, call
mode switch operation. service.
Failure could be sensor,
spring, solenoid, or software.
Chapter 3 Troubleshooting
Service Action
3 - 177
System Response
Check CTS latch solenoid and SYS-VER-02-07
drive circuitry for proper operation.
Where
Raised
AM Master
Check piercer spring for proper
tension.
Check piercer latch for excessive friction.
Check CTS latch solenoid and
drive circuitry for proper operation.
Check piercer spring for proper
tension.
Check piercer latch for excessive friction.
Check CTS latch solenoid and SYS-VER-02-07
drive circuitry for proper operation.
AM Controllers
Check piercer spring for proper
tension.
Check piercer latch for excessive friction.
SYS-VER-02-07
Instrument coordinates are
Location unreachable by Invalid arm homing posi- Perform Coordinates
tion or coordinate adjust- Adjustment. If the prob- closely referenced to the arm
Probe <Arm>: track #
lem persists, call service. home position sensor.
<Rack>,position <Posi- ment failure.
tion>.
1. Ensure that the home sensor
for the arm that reports the
alarm is in the proper location.
AM Master
2. From diagnostics run coordinates adjustment.
(Cuvette)
Location
Unreachable
Cuvette Location Unreachable
1418
SYS-VER-02-07
Instrument coordinates are
Location unreachable by Invalid arm homing posi- Perform Coordinates
tion or coordinate adjust- Adjustment. If the prob- closely referenced to the arm
Probe <Arm>: cuvette
lem persists, call service. home position.
<Cuvette Slot ID>, well ment failure.
<well position>.
1. Ensure that the home sensor
for the arm that reports the
alarm is in the proper location.
AM Master
2. From diagnostics run coordinates adjustment.
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 178
Instrument Faults
For a general description of this alarm category, see "Instrument Faults" on page 3-17.
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 179
Table 3-5 Instrument Faults
Alarm/Error
Name
Liquid Level
Detection
Alarm Description
LLD error occurred during
pipetting operation.
Code
1285
Message
Probe <Arm> Liquid
Level Detection error in
rack position <X>, track
<YY>.
Cause
Operator Action
This alarm is reported by Check probe conditions.
the analyzer when, aspi- If the problem persists
rating a liquid from a rack call Service.
container, one of the following conditions is
detected.
- Liquid not found
- LLD monitor failure
Service Action
System Response
Try to understand if the failure is - Notify the alarm
caused by liquid not detected or through the UI
by a false positive LLD.
- Complete the current job as failed,
Problems detecting liquid can
with no results if all
be investigated performing
determinations are
diagnostics LLD test into rack
containers, cuvettes and clean failed.
cups.
Further:
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "Reference point".
Where
Raised
AM Master
If it happens on a
measurement check,
another measurement shall be performed.
[HW and EE people should add
In case of LLD failure
here some troubleshooting
detected aspirating
actions such as verify probe
any sample or mategrounding and so on].
rial, the instrument
behavior shall be as
follows :
1. If the aspirate/dispense step is a dilution stap, the job is
descheduled and
canceled (all replicates for the current
concentration are
affected)
2. If the aspirate/dispense step is a
predilution step or a
sample/reagent
step, the current
determination is
marked as 'failed'
and its results are
flagged.
3. If all replicate of
one concentration
are marked as
'failed', the job is
descheduled and
canceled.
In case there is not
enough liquid in the
dispense location to
perform the
requested mix, the
same rules 1, 2 and
3 apply.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Liquid Level
Detection
(LAS Track)
Alarm Description
LLD error in LAS Track
Code
1292
Message
Probe <Arm> Liquid
Level Detection error in
LAS Track.
Cause
Operator Action
This alarm is reported by Check probe conditions.
the analyzer when, aspi- If the problem persists
rating a liquid from the
call Service.
LAS track, one of the following conditions is
detected.
- Liquid not found
Liquid Level
Detection
(LAS shroud)
LLD error in LAS Arm cover
aspiration point.
1336
Probe <Arm> Liquid
Level Detection error in
LAS Arm cover aspiration point.
LLD error in cuvette
1293
Probe <Arm> Liquid
Level Detection error in
cuvette position <X>, slot
<YY>.
Service Action
Try to understand if the failure is - Notify alarm
caused by liquid not detected or through the UI
by a false positive LLD.
- Do not run any of
the jobs proProblems detecting liquid can
grammed for the
be investigated performing
diagnostics LLD test into sam- sample.
ple tube on track.
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "LAS Track".
This alarm is reported by Check probe conditions.
the analyzer when, aspi- If the problem persists
rating the clean material call Service.
from the LAS Arm cover
aspiration point, one of
the following conditions
is detected.
Try to understand if the failure is - Notify alarm
caused by liquid not detected or through the UI
by a false positive LLD.
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "LAS Cover".
This alarm is reported by Check probe conditions.
the analyzer when, aspi- If the problem persists
call Service.
rating a liquid from a
cuvette cell, one of the
following conditions is
detected.
Try to understand if the failure is - Notify the alarm
caused by liquid not detected or through the UI
by a false positive LLD.
- Complete the current job as failed,
Problems detecting liquid can
with no results if all
be investigated performing
determinations are
diagnostics LLD test into
failed.
cuvettes.
- LLD monitor failure
Where
Raised
AM Master
AM Master
Problems detecting liquid can
be investigated performing
diagnostics LLD test into 20 ml
vial in LAS arm cover aspiration
point.
- LLD monitor failure
- Liquid not found
3 - 180
System Response
- LLD monitor failure
- Liquid not found
Liquid Level
Detection
(Cuvette)
Chapter 3 Troubleshooting
AM Master
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "Reference point".
[HW and EE people should add
here some troubleshooting
actions such as verify probe
grounding and so on].
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Liquid Level
LLD error in well
Detection
(Clean/Rinse)
Code
1294
Message
Cause
Operator Action
Probe <Arm> Liquid
This alarm is reported by Check probe conditions.
Level Detection error in the analyzer when, aspi- If the problem persists
well position <well pos>. rating a liquid from a well, call Service.
one of the following conditions is detected.
- Liquid not found
- LLD monitor failure
Chapter 3 Troubleshooting
Service Action
3 - 181
System Response
Try to understand if the failure is - Notify the alarm
caused by liquid not detected or through the UI
by a false positive LLD.
- Complete the current job as failed,
Problems detecting liquid can
with no results if all
be investigated performing
determinations are
diagnostics LLD test into the
failed.
clean cup.
Where
Raised
AM Master
- If the location of the
liquid level detection
error is the clean
cup, and the pipetting operation is part
[HW and EE people should add
of a test, the instruhere some troubleshooting
ment performs an
actions such as verify probe
emergency stop.
grounding and so on].
False positive LLDs can be
detected performing diagnostics
LLD test selecting as target
location "Reference point".
Probe <Arm> unexpected liquid level in rack
position <X>, track
<YY>.
The probe detects liquid Check probe conditions.
but the measured posi- If the problem persists
tion of the liquid is unex- call Service.
pected.
- Notify alarm
through the UI
1435
Probe <Arm> unexpected liquid level in LAS
arm cover aspiration
point.
The probe detects Clean Check probe conditions.
If the problem persists
material liquid but the
measured position of the call Service.
liquid is unexpected.
- Notify alarm
through the UI
AM Master
The probe detects liquid but
the measured position of the
liquid is unexpected.
1431
Probe <Arm> unexThe probe detects liquid Check probe conditions.
pected liquid level in LAS but the measured posi- If the problem persists
Track.
tion of the liquid is unex- call Service.
pected.
- Notify alarm
through the UI
AM Master
The probe detects liquid but
the measured position of the
liquid is unexpected.
1420
The probe detects liquid Check probe conditions.
but the measured posi- If the problem persists
tion of the liquid is unex- call Service.
pected.
- Notify alarm
through the UI
Unexpected
The probe detects liquid but
Liquid Level
the measured position of the
(Clean/Rinse) liquid is unexpected.
1421
Probe <Arm> unexThe probe detects liquid Check probe conditions.
pected liquid level in well but the measured posi- If the problem persists
position <well pos>.
tion of the liquid is unex- call Service.
pected.
- Notify alarm
through the UI
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
Unexpected
Liquid Level
(Rack)
The probe detects liquid but
the measured position of the
liquid is unexpected.
1419
Unexpected
liquid level in
LAS arm
cover aspiration point.
Unexpected liquid level in
LAS arm cover aspiration
point.
Unexpected
Liquid Level
(LAS Track)
Unexpected
Liquid Level
(Cuvette)
Pre Aspiration Invalid liquid detection: differ- 1422
Baseline
ence in baseline values read
Check Failure before and after liquid detection is too low.
Probe <Arm> unexpected liquid level in
cuvette position <X>, slot
<YY>.
Probe <Arm> Pre Aspiration Baseline Check Failure in rack position <X>,
track <YY>.
Invalid liquid detection:
difference in baseline
values read before and
after liquid detection is
too low.
AM Master
- Flag results with
LLD_ERROR
- Do not run any of
the jobs programmed for the
sample.
AM Master
- Flag results with
LLD_ERROR
AM Master
- Flag results with
LLD_ERROR
AM Master
- Flag results with
LLD_ERROR
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Pre Aspiration
Baseline
Check Failure
(LAS shroud)
Alarm Description
Code
Invalid liquid detection: differ- 1436
ence in baseline values read
before and after liquid detection is too low.
Pre Aspiration The probe detects liquid but
the measured position of the
Baseline
Check Failure liquid is unexpected.
(LAS Track)
1432
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 182
System Response
Where
Raised
Invalid Clean material liq- Check probe conditions.
uid detection: difference If the problem persists
in baseline values read call Service.
before and after liquid
detection is too low.
- Notify alarm
through the UI
AM Master
Probe <Arm> Pre Aspira- Invalid liquid detection:
tion Baseline Check Fail- difference in baseline
ure in LAS Track.
values read before and
after liquid detection is
too low.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
AM Master
Probe <Arm> Pre Aspiration Baseline Check Failure in LAS Arm cover
aspiration point.
- Do not run any of
the jobs programmed for the
sample.
Pre Aspiration
Baseline
Check Failure
(Cuvette)
Invalid liquid detection: differ- 1423
ence in baseline values read
before and after liquid detection is too low.
Probe <Arm> Pre Aspiration Baseline Check Failure in cuvette position
<X>, slot <YY>.
Invalid liquid detection:
difference in baseline
values read before and
after liquid detection is
too low.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
Pre Aspiration
Baseline
Check Failure
(Clear/Rinse)
Invalid liquid detection: differ- 1424
ence in baseline values read
before and after liquid detection is too low.
Probe <Arm> Pre Aspiration Baseline Check Failure in well position <well
pos>.
Invalid liquid detection:
difference in baseline
values read before and
after liquid detection is
too low.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
Aspiration
Baseline
Check Failure (Position)
Invalid liquid detection: differ- 1425
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration
baseline check failure in
rack position <X>, track
<YY>.
Invalid liquid detection:
difference in baseline
values read before and
after aspiration is too
high.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
AM Master
- Flag results with
LLD_ERROR
AM Master
- Flag results with
LLD_ERROR
AM Master
- Flag results with
LLD_ERROR
- If it is a clean material then perform an
Emergency Stop.
Invalid Clean material liq- Check probe conditions.
uid detection: difference If the problem persists
in baseline values read call Service.
before and after aspiration is too high.
- Notify alarm
through the UI
AM Master
Probe <Arm> aspiration Invalid liquid detection:
baseline check failure in difference in baseline
LAS Track.
values read before and
after aspiration is too
high.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
AM Master
Invalid liquid detection:
difference in baseline
values read before and
after aspiration is too
high.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
Aspiration
Baseline
Check Failure (LAS
shroud)
Invalid liquid detection: differ- 1437
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration
baseline check failure in
LAS Arm cover aspiration point.
Aspiration
Baseline
Check Failure
(LAS Track)
Invalid liquid detection: differ- 1433
ence in baseline values read
before and after aspiration is
too high.
Aspiration
Baseline
Check Failure
(Cuvette)
Invalid liquid detection: differ- 1426
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration
baseline check failure in
cuvette position <X>, slot
<YY>.
- Do not run any of
the jobs programmed for the
sample.
AM Master
- Flag results with
LLD_ERROR
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 183
System Response
Where
Raised
Aspiration
Baseline
Check Failure
(Well)
Invalid liquid detection: differ- 1427
ence in baseline values read
before and after aspiration is
too high.
Probe <Arm> aspiration Invalid liquid detection:
baseline check failure in difference in baseline
well position <well pos>. values read before and
after aspiration is too
high.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
Post Aspiration Baseline
Check Failure
(Position)
Invalid liquid aspiration. LLD 1428
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged.
ration Baseline Check
Failure in rack position
<X>, track <YY>.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
Post Aspiration Baseline
Check Failure
(LAS shroud)
Invalid liquid aspiration. LLD 1438
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged in Clean
ration Baseline Check
Failure in LAS Arm cover material.
aspiration point.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
AM Master
Post Aspiration Baseline
Check Failure
(LAS Track)
Invalid liquid aspiration. LLD 1434
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
ration Baseline Check
submerged.
Failure in LAS Track.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
AM Master
Post Aspiration Baseline
Check Failure
(Cuvette)
Invalid liquid aspiration. LLD 1429
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged.
ration Baseline Check
Failure in cuvette position <X>, slot <YY>.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
Post Aspiration Baseline
Check Failure
(Well)
Invalid liquid aspiration. LLD 1430
Baseline read after liquid level
detection and after liquid aspiration is too high: the probe
did not stay submerged.
Probe <Arm> Post Aspi- The probe did not stay
submerged.
ration Baseline Check
Failure in well position
<well pos>.
Check probe conditions.
If the problem persists
call Service.
- Notify alarm
through the UI
Missing post
dispense
error/clean
detected
Missing post dispense rinse/
clean detected
Probe <Arm> missing
A missing post dispense Check probe conditions. The system has detected a
missing post dispense rinse/
post dispense error/clean rinse-clean operation has If the problem persists
clean operation.
detected.
been detected. Software call Service.
Error.
This is not an hardware problem.
1286
AM Master
- Flag results with
LLD_ERROR
AM Master
- Flag results with
LLD_ERROR
- Do not run any of
the jobs programmed for the
sample.
AM Master
- Flag results with
LLD_ERROR
AM Master
- Flag results with
LLD_ERROR
- Notify the alarm
through the UI
AM Master
- Create Log Entry
- Flag results of tests
that uses the probe
until a rinse operation is performed
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Rinse flow verification proce- 1282
Rinse flow
dure failure
verification
procedure failure
Message
Cause
Probe <Arm> Rinse Flow Possible causes are:
Test Failure
- probe tip is plugged
- rinse solution bottle is
empty
Operator Action
Inspect probe tip for
blockage and clear if
blocked.
Inspect tubing for kinks
and/or leaks.
- precision or rinse tubing
Check rinse solution botis kinked or occluded or
tle.
leaking
- rinse check valves are Call service.
Chapter 3 Troubleshooting
Service Action
3 - 184
System Response
Inspect probe tip for blockage
and clear if blocked.
- Notify the alarm
through the UI
Inspect tubing for kinks and/or
leaks.
- Change instrument
status to ERROR
Where
Raised
AM Master
Check rinse solution bottle.
blocked
CAVRO
Comm Error
RS232 communications error 1105
with arms
Arm communication
error.
Call Service.
If consistent, then check both
cabling and power to the
CAVRO control unit board. If the
problem is intermittent, then
report a complaint to record the
incidence as this is a documented CAVRO problem.
- Notify the alarm via AM Master
the UI
AM Con- Execute an emer- trollers
gency stop
Incubator
Temperature
Error (Incubator #1)
1110
Incubator temperature
defined to be out of range for
a period exceeding the fatal
error limits.
Cuvettes incubator No. 1 Temperature out of range Call Service.
temperature control fail- in cuvette incubator.
ure.
The heating wire could be broken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
- Notify the alarm via
the UI
The heating wire could be broken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
- Notify the alarm via
the UI
Incubator
Temperature
Error (Incubator #2)
1111
Incubator temperature
defined to be out of range for
a period exceeding the fatal
error limits.
Software or Hardware
failure.
Cuvettes incubator No. 2 Temperature out of range Call Service.
temperature control fail- in cuvette incubator.
ure.
- Turn off power to
affected heater.
- Perform Controlled
Stop
- Turn off power to
affected heater.
- Perform Controlled
Stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
ORU Temper- ORU temperature defined to 1115
ature Error
be out of range for a period
(ORU #1)
exceeding the fatal error limits.
ORU Temper- ORU temperature defined to 1116
ature Error
be out of range for a period
(ORU #2)
exceeding the fatal error limits.
ORU Temper- ORU temperature defined to 1117
ature Error
be out of range for a period
(ORU #3)
exceeding the fatal error limits.
Message
Cause
Operator Action
Optical reading unit No. 1 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
Optical reading unit No. 2 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
Optical reading unit No. 3 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
Chapter 3 Troubleshooting
3 - 185
Service Action
System Response
The heating wire could be broken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
- Notify the alarm via
the UI
The heating wire could be broken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
- Notify the alarm via
the UI
The heating wire could be broken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
- Notify the alarm via
the UI
Where
Raised
- Turn off power to
affected heater.
- Perform Controlled
Stop
- Turn off power to
affected heater.
- Perform Controlled
Stop
- Turn off power to
affected heater.
- Perform Controlled
Stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
ORU Temper- ORU temperature defined to 1118
ature Error
be out of range for a period
(ORU #4)
exceeding the fatal error limits.
Stir Power
Bad
A check on the power
required for stirring returned
an error
1220
All ORUs Dis- All the ORU have been disabled
abled, either manually or
automatically.
1261
The instrument cannot perform any tests.
ORU Temper- Temperature out of range in a 1264
ature Warning reading unit
(ORU #1)
Message
Cause
Operator Action
Optical reading unit No. 4 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
Reagent stirring failure.
Reagent stirring system
malfunction.
All the Optical Reading All the ORUs have been
Units are disabled. Anal- disabled, either automatically or manually.
ysis cannot be performed.
- Automatically: ORU
real-time check failed
Call Service.
If the ORUs have been
automatically disabled,
call Service.
When all the ORUs are
disabled the system can- Manually: operator dis- not perform analysis.
abled ORU through Diag- If this occurs during a
nostics
run, the system performs
an Emergency Stop.
Optical reading unit No. 1 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
Chapter 3 Troubleshooting
3 - 186
Service Action
System Response
Where
Raised
The heating wire could be broken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
- Notify the alarm via
the UI
The sensor that monitors the
power to all the stirring detected
a failure. Either the sensor is
bad or the stirring circuitry has
failed. To check, place vials with
stir bars into all of the stir locations. If all the positions are stirring properly, then the sensor is
malfunctioning. If any of the stir
positions are not stirring, then
check the reagent stirring circuitry.
- Notify the alarm via AM Conthe UI
trollers
Replace the ORU module.
- Notify the alarm via AM Master
the UI
- Turn off power to
affected heater.
- Perform Controlled
Stop
- Disable all strirring
positions in diagnostics screen.
- Enter the Error Status
- If there are active
jobs, perform an
Emergency Stop
The heating wire could be bro- - Notify the alarm on AM ConUI
trollers
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 187
System Response
Where
Raised
ORU Temper- Temperature out of range in a 1265
ature Warning reading unit
(ORU #2)
Optical reading unit No. 2 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- - Notify the alarm on AM ConUI
trollers
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
ORU Temper- Temperature out of range in a 1266
ature Warning reading unit
(ORU #3)
Optical reading unit No. 3 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- - Notify the alarm on AM ConUI
trollers
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
ORU Temper- Temperature out of range in a 1267
ature Warning reading unit
(ORU #4)
Optical reading unit No. 4 Temperature out of range Call Service.
temperature control fail- in optical reading unit.
ure.
The heating wire could be bro- - Notify the alarm on AM ConUI
trollers
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 188
System Response
Where
Raised
Temperature out of range in
Incubator
Temperature an incubator
Warning (incubator #1)
1268
Cuvettes incubator No. 1 Temperature out of range Call Service.
temperature control fail- in cuvettes incubator.
ure.
The heating wire could be bro- - Notify the alarm on AM ConUI
trollers
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
Temperature out of range in
Incubator
Temperature an incubator
Warning (incubator #2)
1269
Cuvettes incubator No. 2 Temperature out of range Call Service.
temperature control fail- in cuvettes incubator.
ure.
The heating wire could be bro- - Notify the alarm on AM ConUI
trollers
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
ORU Tab. If the temperature is
fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
Probe Temperature
Warning
1270
Probe temperature or dispense temperature defined to
be out of warning range but
within failure range.
<Arm> probe temperaProbe heating system
ture or dispense temper- malfunction.
ature out of range.
Call Service.
- Notify the alarm on AM Master
UI
Pre(-Heater)
Probe Temperature
Warning
1273
Probe Pre-Heater temperature defined to be out of warning range but within failure
range
<Arm> probe pre-heater Probe pre-heating systemperature out of range. tem malfunction.
Call Service.
- Notify the alarm on AM Master
UI
1276
Reagent Temp Reagent area temperature
Warning
defined to be out of warning
range but within failure range.
Reagent area temperature out of range.
Reagent cooling system Call Service.
malfunction.
- Notify the alarm on
UI
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Call Service.
Chapter 3 Troubleshooting
Service Action
3 - 189
System Response
Where
Raised
The heating wire could be bro- - Notify the alarm on
UI
ken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
Cuvettes Tab. If the temperature
is fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
Cuvette Shut- Cuvette shuttle temperature 1277
tle Temp
defined to be out of warning
Warning
range but within failure range.
Cuvette shuttle tempera- Cuvette shuttle heating
ture out of range.
system malfunction.
Cuvette Shut- Cuvette Shuttle temperature 1120
tle Temp Error defined to be out of range for
a period exceeding the fatal
error limits.
Cuvette shuttle tempera- Cuvette shuttle tempera- The system performed a
ture control failure.
ture out of range.
controlled stop: the run
has to be re-started. If
the problem persists call
Service.
The heating wire could be broken, the thermister could be
shorted, or the module could
require calibration. To help troubleshoot, use Diagnostics >
Cuvettes Tab. If the temperature
is fluctuating and bearly out of
specification, then re-calibrate.
If the temperature is stuck solid
then the heating wires could be
not connected or broken. If the
temperature is fluctuating, then
the thermister wires are probably okay.
- Notify the alarm via
the UI
- Turn off power to
affected heater.
- Perform an controlled stop
(ORU) Ref
High or Low
1278
Optical Reference readings
not within expected range,
possibly due to LED aging or
failure.
Optical reading units ref- LED or electronic failure. Call Service.
erence readings out of
range for ORU <ORU
ID>.
- Notify the alarm on AM ConReplace the ORU module if:
trollers
when the Start button is pressed UI
in Diagnostics > ORU tab > Reference Readings section, the
DAC value is greater than 240.
(ORU) A/D
readings too
noisy
Optical readings too noisy,
1280
possibly due to LED aging or
failure.
Optical reading units
readings too noisy for
ORU <ORU ID>.
Replace the ORU module.
(ORU) High
Dark
ORU dark readings are too
high, possibly indicating
excessive stray light.
1279
Optical reading unit
Stray light interference or Call Service.
<ORU ID> dark readings electronic failure.
too high.
Check for missing or damaged
covers that would allow light into
the system. Look for possible
sources of light into the system.
If covers have integrity, then
replace ORU module.
- Notify the alarm on AM Controllers
UI
ORU amplifier and/or A/D
converter saturated
1281
Optical reading unit
<ORU ID> readings out
of range.
Replace the ORU module.
- Notify the alarm on AM ConUI
trollers
(ORU) A/D
Saturated
LED or electronic failure. Call Service.
- Notify the alarm on AM ConUI
trollers
- Create Log Entry.
ORU LED or electronic Call Service.
failure. Amplifier and/or
A/D converter saturated.
- Remove the associated ORU module
from the scheduling
process????
- Create Log Entry.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
Optical reading unit raw
data calculation error.
If the problem persists
call Service.
- Notify the alarms
Report problem into the complaint system. This is a software through the UI.
defect that cannot be addressed
by the field. If possible, monitor
the operator workflow and make
suggestions to change the
workflow which could avoid the
software path.
Air Read Fail- Current air read for this wave- 1284
ure - Drift
length, read head and read
channel is outside of the
stored air read plus tolerance
Air read drift detected for ORU air reading drift
ORU# <ORU ID> Chan- detected.
nel# <CHAN ID> Wavelength# <WAVE ID> Drift
percentage <DRIFT
PERCENTAGE>
Go to diagnostics, clean
the ORU channels,
enable the ORU in question and repeat the blanking precedures(AIR and
Factor Diluent).
Go to diagnostics, clean the
ORU channels, enable the ORU
in question and repeat the
blanking precedures(AIR and
Factor Diluent).
- Notify the alarms
through the UI
Air Read Fail- Current air read for this wave- 1295
ure - Out Of
length, read head and read
Range
channel is out of range
Air read out of range for ORU air reading out of
ORU# <ORU ID> Chan- range.
nel# <CHAN ID> Wavelength# <WAVE ID>
Reading: <ORU READING>
Call Service.
Look for foreign obstruction in
the ORU head. If ORU cuvette
slot is clear, then insert a piece
of white paper. The paper
should have 4 dots of purple
light. If red only, then the blue
light is missing. If blue only, then
the red light is missing. Replace
ORU module if obstruction was
not detected.
- Notify the alarms
through the UI
1125
Reagent Temp Reagent Area temperature
Error
defined to be out of range for
a period exceeding the fatal
error limits.
Reagent area temperature control failure.
The system performed a
controlled stop: the run
has to be re-started. If
the problem persists call
Service.
(ORU) Math
Data Acquisition (Fault)
CRC (Error):
cuvette
CRC (Error):
rack
Math exception error (e.g.
attempt to divide by zero,
overflow, result not reasonable).
1283
Reagent area temperature out of range.
Detector interface fault, e.g. 1130
conversion did not complete,
emitter light source not correct.
Optical reading units
data acquisition control
failure.
Built-in checks detected
an error.
CRC Error detected in writing 1135
to or reading from a permanent storage device (e.g.
EEPROM)
Cuvettes controller failure.
Cuvettes controller board Call Service.
malfunction.
CRC Error detected in writing 1136
to or reading from a permanent storage device (e.g.
EEPROM)
Racks controller failure.
Racks controller board
malfunction.
Call Service.
Call Service.
3 - 190
Where
Raised
AM Controllers
AM Master
- Disable the ORU
head when the
instrument status is
not BUSY
AM Master
- Disable the ORU
head when the
instrument status is
not BUSY
- Notify the alarm via
the UI
- Turn off power to
affected heater.
- Perform an controlled stop
If error is persistent, then
replace the ORU module. If
infrequent, report a complaint.
- Notify the alarm via AM Conthe UI
trollers
Replace the cuvette controller.
Execute thermal calibration for
the cuvette areas.
- Notify the alarm via AM Conthe UI
trollers
Replace the rack controller.
Execute thermal calibration for
the cuvette areas.
- Notify the alarm via AM Conthe UI
trollers
- Perform an emergency stop
- Perform an emergency stop
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
CRC Error detected in writing 1131
to or reading from a permanent storage device (e.g.
EEPROM)
Service Action
System Response
Where
Raised
Replace the ORU controller.
Execute thermal calibration for
the cuvette areas.
<Arm> Arm controller
failure.
Arm controller board mal- Call Service.
function.
Replace the arm controller. Exe- - Notify the alarm via AM Concute thermal calibration for the the UI
trollers
heated probes.
- Perform an emergency stop
Storage Write Error detected in updating
1140
(Fault):
data on a permanent storage
cuvette
device (e.g. EEPROM)
Cuvettes controller failure.
Cuvettes controller board Call Service.
malfunction.
Refer to 1135.
Storage Write Error detected in updating
1141
(Fault): rack
data on a permanent storage
device (e.g. EEPROM)
Racks controller failure.
Storage Write Error detected in updating
1142
(Fault): ORU data on a permanent storage
device (e.g. EEPROM)
Optical Reading Units
controller failure.
Storage Write Error detected in updating
1143
(Fault)
data on a permanent storage
device (e.g. EEPROM)
<Arm> Arm controller
failure.
Arm (Device The arm is inoperable
Fault) - ERR 1
<Arm> Arm failure.
CRC (Error)
Optical Reading Units
controller failure.
Operator Action
3 - 191
Optical Reading Units
Call Service.
controller board malfunction.
CRC (Error):
ORU
CRC Error detected in writing 1137
to or reading from a permanent storage device (e.g.
EEPROM)
Cause
Chapter 3 Troubleshooting
1001
1002
Racks controller board
malfunction.
1003
- Notify the alarm via AM Conthe UI
trollers
Call Service.
Refer to 1136.
- Notify the alarm via AM Conthe UI
trollers
- Perform an emergency stop
Optical Reading Units
Call Service.
controller board malfunction.
Refer to 1137.
Arm controller board mal- Call Service.
function.
Refer to 1131
- Notify the alarm via AM Conthe UI
trollers
- Perform an emergency stop
- Notify the alarm via AM Conthe UI
trollers
- Perform an emergency stop
Software or mechanical
error. Initialization error.
<Arm> Arm failure.
Software or mechanical
error.
Invalid Command.
Arm (Device The arm is inoperable
Fault) - ERR 3
- Perform an emergency stop
- Perform an emergency stop
The system performed
See CAVRO service manual.
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
Arm (Device The arm is inoperable
Fault) - ERR 2
- Notify the alarm via AM Conthe UI
trollers
<Arm> Arm failure.
Software or mechanical
error.
Invalid Operand.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
The system performed
Ensure that CAVRO module
an Emergency stop: per- version is compatible with
form a Recovery.
released software otherwise
suspect software defect.
If the problem persists
call Service.
[See CAVRO service manual]
- Notify the alarm via AM Master
the UI
The system performed
Ensure that CAVRO module
an Emergency stop: per- version is compatible with
form a Recovery.
released software otherwise
suspect software defect.
If the problem persists
- Notify the alarm via AM Master
the UI
call Service.
- Perform an emergency stop
- Perform an emergency stop
[See CAVRO service manual]
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm (Device The arm is inoperable
Fault) - ERR 4
Code
1004
Message
<Arm> Arm failure.
Cause
Software or mechanical
error.
Invalid command
sequence.
Operator Action
Arm (Device The arm is inoperable
Fault) - ERR 6
1005
1006
<Arm> Arm failure.
<Arm> Arm failure.
1007
<Arm> Arm failure.
<Arm> Arm failure.
Software or mechanical
error.
The system performed
Possible malfunction in CAVRO
an Emergency stop: per- module.
form a Recovery.
[See CAVRO service manual]
If the problem persists
call Service.
- Notify the alarm via AM Master
the UI
The system performed
[See CAVRO service manual]
an Emergency stop: perform a Recovery.
- Notify the alarm via AM Master
the UI
Software or mechanical
error.
Software or mechanical
error.
The system performed
The command buffer of the
an Emergency stop: per- CAVRO module should never
form a Recovery.
overflow.
If the problem persists
call Service.
1009
<Arm> Arm failure.
Software or mechanical
error.
No liquid detected with
ZX command.
Arm (Device
Fault) - ERR
10
The arm is inoperable
Arm (Device
Fault) - ERR
11
The arm is inoperable
1010
1011
<Arm> Arm failure.
<Arm> Arm failure.
- Perform an emergency stop
- Notify the alarm via AM Master
the UI
Command overflow.
Arm (Device The arm is inoperable
Fault) - ERR 9
- Notify the alarm via AM Master
the UI
[See CAVRO service manual]
If the problem persists
call Service.
1008
Where
Raised
The system performed
Ensure that CAVRO module
an Emergency stop: per- version is compatible with
form a Recovery.
released software otherwise
Device not implemented.
suspect software defect.
If the problem persists
call Service.
[See CAVRO service manual]
Device not initialized.
Arm (Device The arm is inoperable
Fault) - ERR 8
3 - 192
System Response
Software or mechanical
error.
Timeout error.
Arm (Device The arm is inoperable
Fault) - ERR 7
Service Action
The system performed
Ensure that CAVRO module
an Emergency stop: per- version is compatible with
form a Recovery.
released software otherwise
suspect software defect.
If the problem persists
call Service.
Arm (Device The arm is inoperable
Fault) - ERR 5
Chapter 3 Troubleshooting
Suspect software defect.
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
Software or mechanical
error.
- Perform an emergency stop
- Perform an emergency stop
- Perform an emergency stop
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
The system performed
The AM software should never
an Emergency stop: per- attempt a move that is out of
range of the CAVRO module.
Entered move for Z-axis form a Recovery.
out of range.
If the problem persists
Suspect software defect.
call Service.
[See CAVRO service manual]
- Notify the alarm via AM Master
the UI
Software or mechanical
error.
- Notify the alarm via AM Master
the UI
Not enough liquid
detected with ZX command.
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
- Perform an emergency stop
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Arm (Device
Fault) - ERR
12
Arm (Device
Fault) - ERR
13
Alarm Description
The arm is inoperable
Code
1012
Message
<Arm> Arm failure.
Cause
Software or mechanical
error.
No liquid detected with
ZZ command.
The arm is inoperable
1013
<Arm> Arm failure.
Software or mechanical
error.
Not enough liquid
detected with ZZ command.
Arm (Device
Fault) - ERR
17
The arm is inoperable
Arm (Device
Fault) - ERR
20
The arm is inoperable
Arm (Device
Fault) - ERR
21
The arm is inoperable
Arm (Device
Fault) - ERR
22
The arm is inoperable
Arm (Device
Fault) - ERR
23
The arm is inoperable
Arm (Device
Fault) - ERR
24
The arm is inoperable
1017
<Arm> Arm failure.
Software or mechanical
error.
Arm collision avoided.
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 193
System Response
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
Where
Raised
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
If the problem persists
call Service.
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
If the problem persists
call Service.
The system performed
Try to determine where arm(s)
an Emergency stop: per- were moving.
form a Recovery.
If collision was actually avoided
If the problem persists
then suspect a software defect,
call Service.
otherwise possible CAVRO
module malfunction.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
[See CAVRO service manual].
1020
<Arm> Arm failure.
Software or mechanical
error.
Step loss on X axis.
1021
<Arm> Arm failure.
Software or mechanical
error.
Step loss on Y axis.
1022
<Arm> Arm failure.
Software or mechanical
error.
Step loss on Z axis.
1023
1024
<Arm> Arm failure.
<Arm> Arm failure.
The system performed
Ensure that the X axis is not
- Notify the alarm via AM Master
an Emergency stop: per- restricted and there is no exces- the UI
form a Recovery.
sive friction.
- Perform an emerIf the problem persists
[See CAVRO service manual]. gency stop
call Service.
The system performed
Ensure that the Y axis is not
- Notify the alarm via AM Master
an Emergency stop: per- restricted and there is no exces- the UI
form a Recovery.
sive friction.
- Perform an emerIf the problem persists
[See CAVRO service manual]. gency stop
call Service.
The system performed
Ensure that the Z axis is not
- Notify the alarm via AM Master
an Emergency stop: per- restricted and there is no exces- the UI
form a Recovery.
sive friction.
- Perform an emerIf the problem persists
[See CAVRO service manual]. gency stop
call Service.
Software or mechanical
error.
The system performed
Ensure that the X axis is not
an Emergency stop: per- restricted and there is no excessive friction.
Step loss detected on X- form a Recovery.
axis of opposing arm.
If the problem persists
[See CAVRO service manual].
call Service.
- Notify the alarm via AM Master
the UI
Software or mechanical
error.
- Notify the alarm via AM Master
the UI
ALDIUM pulse time out.
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
If the problem persists
call Service.
- Perform an emergency stop
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Arm (Device
Fault) - ERR
25
Alarm Description
The arm is inoperable
Code
1025
Message
<Arm> Arm failure.
Cause
Software or mechanical
error.
Tip not fetched.
Operator Action
Chapter 3 Troubleshooting
Service Action
System Response
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
The arm is inoperable
1026
<Arm> Arm failure.
Software or mechanical
error.
Tip crash.
- Perform an emergency stop
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
If the problem persists
call Service.
Arm (Device
Fault) - ERR
27
The arm is inoperable
1027
<Arm> Arm failure.
Software or mechanical
error.
Tip not clean.
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
If the problem persists
call Service.
Arm (Device
Fault) - ERR
UNDEF
Arm (Device
Fault) - TIME
OUT
The arm is inoperable
1028
<Arm> Arm failure.
Software or mechanical
error.
Undefined error code
reported.
The arm is inoperable
1029
<Arm> Arm failure.
Software or mechanical
error.
Communication timeout.
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
If the problem persists
call Service.
The system performed
[See CAVRO service manual].
an Emergency stop: perform a Recovery.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
If the problem persists
call Service.
Syringe Pump The pump used to aspirate/ 1031
(Fault) - ERR dispense fluids is inoperable.
1
<Syringe> Syringe failure.
Syringe Pump The pump used to aspirate/ 1032
(Fault) - ERR dispense fluids is inoperable.
2
<Syringe> Syringe failure.
Software or mechanical
error. Initialization error.
Software or mechanical
error. Invalid command.
Where
Raised
- Notify the alarm via AM Master
the UI
If the problem persists
call Service.
Arm (Device
Fault) - ERR
26
3 - 194
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Initialization error. This error
occurs when the pump fails to
initialize. Check for bloackages
and loose connections before
attempting to reinitialize. The
pump will not accept commands
until it has been succesfully initialized. This error can only be
cleared by succesfully initializing the probe.
- Notify the alarm via AM Master
the UI
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
invalid command. This error
occurs when an unrecognized
command is issued.
- Notify the alarm via AM Master
the UI
Either Software defect or communication error.
- Perform an emergency stop
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Syringe Pump The pump used to aspirate/ 1033
(Fault) - ERR dispense fluids is inoperable.
3
Message
<Syringe> Syringe failure.
Cause
Software or mechanical
error. Invalid operand.
Chapter 3 Troubleshooting
Operator Action
Service Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Invalid operand. This error
occurs when an invalid parameter (<n>) is given with a command.
3 - 195
System Response
Where
Raised
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
Either Software defect or communication error.
Syringe Pump The pump used to aspirate/ 1034
(Fault) - ERR dispense fluids is inoperable.
4
<Syringe> Syringe failure.
Software or mechanical
error. Invalid command
sequence.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
- Notify the alarm via AM Master
Invalid command sequence.
This error occurs when the com- the UI
mand structure or communica- Perform an emertion protocol is incorrect.
gency stop
Either Software defect or communication error.
1035
Syringe Pump Fluid Detection Error. This
(Fault) - ERR error occurs when the sensor
5
board detects fluid, which is
caused by leaking out the
back of the valve.
<Syringe> Syringe failure.
The sensor board
detects fluid, which is
caused by leaking out the
back of the valve.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Fluid detection. This error
occurs when the sensor board
detects fluid, which is caused by
fluid leaking out of the back of
the valve.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
To clear the error:
1. Power off the pump
2. Remove the valve
3. Wipe up any detectable fluid
on sensor board using a cotton
swab. You can insert the swab
through the valve opening on
the front panel, and gently wipe
the circuit.
4. Assuming the valve is leaking
fluid, put a new valve on the
pump.
5. Reinitialize the pump
Syringe Pump EEPROM Failure. This error 1036
(Fault) - ERR occurs when the EEPROM is
6
faulty.
<Syringe> Syringe failure.
Syringe Pump The pump used to aspirate/ 1037
(Fault) - ERR dispense fluids is inoperable.
7
<Syringe> Syringe failure.
EEPROM is faulty.
Software or mechanical
error. Device not initialized.
EEPROM Failure. This error
The system performed
an Emergency stop: per- occurs when the EEPROM is
faulty.
form a Recovery. If the
problem persists call Service.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
Device not initialized. This error
occurs when the pump is not initialized or when a command is
sent to the syringe when the
syringe is in error status.
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
To clear the error, reinitialize the
syringe.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Syringe Pump Plunger Overload. This error 1047
(Fault) - ERR occurs when movement of the
9
syringe plunger is blocked by
excessive pressure.
<Syringe> Syringe failure.
1048
<Syringe> Syringe failure.
Syringe Pump Valve Overload. This error
(Fault) - ERR occurs when the valve drive
10
loses steps by blockage or
excess back pressure. Continual valve overload errors
are an indication the valve
should be replaced.
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 196
System Response
Where
Raised
Movement of the syringe The system performed
plunger was blocked by an Emergency stop: perexcessive pressure.
form a Recovery. If the
problem persists call Service.
Plunger overload. THis error
occurs when movement of the
syringe plunger is blocked by
excessive back pressure. The
pump must be reinitialized
before normal operation can
resume.
- Notify the alarm via AM Master
the UI
Valve drive loses steps
by blockage or excess
back pressure.
Valve Overload. This error
occurs when the valve drive
loses steps by blockage or
excess back pressure. The
valve must be reinitialized
before normal operation can
resume.
- Notify the alarm via AM Master
the UI
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
- Perform an emergency stop
- Perform an emergency stop
Continual valve overload errors
are an indication the valve
should be replaced.
1049
Syringe Pump Plunger Move Not Allowed.
(Fault) - ERR When the valve is in bypass
11
or throughput position plunger
movement commands are not
allowed.
<Syringe> Syringe failure.
Plunger Move Not
Allowed. When the valve
is in bypass or throughput position plunger
movement commands
are not allowed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
- Notify the alarm via AM Master
the UI
Plunger Move Not Allowed.
When the valve is in bypass or
throughput position plunger
movement commands are not
allowed.
- Perform an emergency stop
This error can be caused by a
previous error condition of by a
defect in software.
1050
<Syringe> Syringe failure.
Command Overflow. This
error occurs when the
command buffer contains
too many characters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Command Overflow. This error - Notify the alarm via AM Master
occurs when the command buf- the UI
fer contains too many charac- Perform an emerters.
gency stop
This error can be caused by a
previous error condition, a
defect in software or communication error.
Syringe Pump The pump used to aspirate/ 1039
(Fault) - ERR dispense fluids is inoperable.
UNDEFINED
<Syringe> Syringe failure.
Software or mechanical
error. Undefined error
code reported.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Un unrecognized error code has - Notify the alarm via AM Master
been reported by the syringe.
the UI
Syringe Pump Command Overflow. This
(Fault) - ERR error occurs when the com15
mand buffer contains too
many characters.
The cause can be a communication error, a problem in the
syringe or a defect in software.
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Syringe Pump The pump used to aspirate/ 1040
(Fault) - TIME dispense fluids is inoperable.
OUT
Message
<Syringe> Syringe failure.
Cause
Software or mechanical
error. Communication
timeout.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 197
System Response
Where
Raised
Communication timeout
expired.
- Notify the alarm via AM Master
the UI
This failure can be caused by:
- Perform an emergency stop
1. a previous error condition
2. a communication failure
between master board and
syringe module
3. A defect in the syringe that
slows down the syringe operations
ORU DisThe ORU Head has been dis- 1041
abled - Cause abled.
1
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. User request.
abled.
ORU DisThe ORU Head has been dis- 1042
abled - Cause abled due to low air limit.
2
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Air reading out of
abled.
range (low).
Call Service.
See code 1295
- Notify the alarm via AM Master
the UI.
ORU DisThe ORU Head has been dis- 1043
abled - Cause abled due to due to a high air
3
limit.
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Air reading out of
abled.
range (high).
Call Service.
See code 1295
- Notify the alarm via AM Master
the UI.
ORU DisThe ORU Head has been dis- 1044
abled - Cause abled due to air drift low limit.
4
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Air reading drift
abled.
(low) detected.
Call Service.
See code 1295
- Notify the alarm via AM Master
the UI.
ORU DisThe ORU Head has been dis- 1045
abled - Cause abled due to air drift high limit.
5
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Air reading drift
abled.
(high) detected.
Call Service.
See code 1295
- Notify the alarm via AM Master
the UI.
ORU DisThe ORU Head has been dis- 1046
abled - Cause abled due to an ORU voltage
6
problem.
The Optical Reading Unit The ORU has been dis<ORU ID> has been dis- abled. Detector voltage
abled.
error detected.
Call Service.
Check power cables, fuses, and - Notify the alarm via AM Master
power supply. If power looks
the UI.
correct, replace ORU module.
Voltage Moni- Voltage out-of-range fault
tor (Fault):
detected on a controller.
cuvette
Cuvettes controller voltage out of range.
1155
- Notify the alarm via AM Master
the UI.
Cuvettes controller board Call Service.
malfunction.
The problem could be with the
fuse, cabling, power supply, or
the controller board itself.
Remove all skins and check
these items in the order listed. If
the system allows, enter Diagnostics > Voltages Tab to examine the voltages of the
controllers against their limits. If
a voltage is marginally out of
limits, replace the supply.
- Notify the alarm via AM Conthe UI
trollers
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Voltage Moni- Voltage out-of-range fault
tor (Fault):
detected on a controller.
rack
1156
Voltage Moni- Voltage out-of-range fault
tor (Fault):
detected on a controller.
ORU
1157
Voltage Moni- Voltage out-of-range fault
tor (Fault)
detected on a controller.
1151
Message
Cause
Racks controller voltage Racks controller board
out of range.
malfunction.
Operator Action
Call Service.
Optical Reading Units
controller voltage out of
range.
Optical Reading Units
Call Service.
controller board malfunction.
<Arm> Arm controller
voltage out of range.
Arm controller board mal- Call Service.
function.
Chapter 3 Troubleshooting
Service Action
3 - 198
System Response
Where
Raised
The problem could be with the
fuse, cabling, power supply, or
the controller board itself.
Remove all skins and check
these items in the order listed. If
the system allows, enter Diagnostics > Voltages Tab to examine the voltages of the
controllers against their limits. If
a voltage is marginally out of
limits, replace the supply.
- Notify the alarm via AM Conthe UI
trollers
The problem could be with the
fuse, cabling, power supply, or
the controller board itself.
Remove all skins and check
these items in the order listed. If
the system allows, enter Diagnostics > Voltages Tab to examine the voltages of the
controllers against their limits. If
a voltage is marginally out of
limits, replace the supply.
- Notify the alarm via AM Conthe UI
trollers
- Perform an emergency stop
- Perform an emergency stop
- Notify the alarm via AM Conthe UI
trollers
- Perform an emergency stop
Automatic coordinates check 1160
FMov
Coor(dinates) failure
Maint(enance)
Autocheck
Fail
Arm <Arm> coordinates Arm coordinates miserror or CTS foot coordi- match.
nates error.
Wash Station Wash station coordinates
error.
Coordinates
Check Failure
Wipe down probe tip and
Wash station coordinates Conductivity failure
error.
between probe and wash clean station.
station bracket.
1161
FMov
AM coordinates have never 1165
Coor(dinates) been adjusted using the
not adjusted
"Coordinate adjustment" procedure.
The arm cannot initialize. The coordinates check fails.
Perform a probe alignment.
If the problem persists
call Service.
Arm <Arm> coordinate
adjust required.
Coordinate adjustment
procedure not executed
or failed.
Service or Lab Administrator to run the Coordinate Adjust procedure.
- Clean the metallic edge of the
rinse/clean station and try to
reinitialize again
- Notify the alarm via AM Master
the UI
- Clean all reference points, go
to diagnostics and perform the
"Coordinate Adjustment" routine
- Notify the alarm via AM Master
the UI
Use the diagnostics mode to run - Notify the alarm via AM Master
a coordinates adjustment of the the UI
instrument.
- Impossible to start
jobs, therefore the
instrument cannot go
to ready
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
LAS Aspiration point
coordinates
check failure
Alarm Description
Code
1166
Until the user defines the
coordinates of the aspiration
point on the LAS track, the
instrument is unable to move
the LAS probe there.
(ORU) Invalid Invalid emitter, detection, or
Configuration incubator module configuration detected, or reference
channel not on installed
detection module.
1170
Bar Code
The motor did not complete 1255
Reader Motor the requested move prior to a
- Cause 1
motor move time out (bar
code).
Message
Missing coordinates of
aspiration point in track.
Cause
The coordinates of the
aspiration point on the
LAS track are not
defined.
Invalid system configura- System detected a hardtion.
ware configuration that
cannot support the current system configuration
settings: missing or inactive optical reading
unit(s), cuvettes incubator or CTS module.
Barcode reader movement failure.
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 199
System Response
Where
Raised
Service or Lab Adminis- Use the diagnostics mode to run - Notify the alarm via AM Master
trator to run the Coordi- a coordinates adjustment of the the UI.
nate Adjust procedure for LAS probe.
- Go to Error status
LAS track position.
Check system configura- Check that the incubators and
tion settings.
ORU heads are installed. Make
sure ORU and cables to the
Power off and restart the
backplane are secured. Otherinstrument.
wise, replace ORU module and/
If the problem persists,
or incubators.
call Service.
Barcode reader moveClear obstruction and
ment timeout. Home Not wait for barcode reader
Found.
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
- Notify the alarm via AM Controllers
the UI
- Impossible to start
jobs, therefore the
instrument cannot go
to ready
- Perform an emergency stop
This is a high level alarm that
alerts that something in the
reader home operation was not
completed successfully. Watch
the reader to see where the failure occurs. Listen for hitting an
obstruction. In Diagnostics >
Racks section, use the Disable
Bar Code Reader Motor button
to disable the power to the
motor. With the power disabled,
move the reader by hand to look
for rough spots. While checking
for rough spots, make sure that
the Track, Left Travel, and Right
Travel virtual LEDs change
state at the appropriate time.
- Turn off power to
stepper motor.
AM Controllers
- Notify the alarm via
the UI
- Perform an error
state
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Bar Code
The motor did not complete 1256
Reader Motor the requested move prior to a
- Cause 2
motor move time out (bar
code).
Bar Code
The motor did not complete 1257
Reader Motor the requested move prior to a
- Cause 3
motor move time out (bar
code).
Bar Code
The motor did not complete 1258
Reader Motor the requested move prior to a
- Cause 4
motor move time out (bar
code).
Message
Barcode reader movement failure.
Barcode reader movement failure.
Barcode reader movement failure.
Cause
Barcode reader movement timeout. Incorrect
Slots Found.
Barcode reader movement timeout. Home
Required.
Barcode reader movement timeout.
Move Timeout.
Chapter 3 Troubleshooting
Operator Action
Service Action
Clear obstruction and
wait for barcode reader
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
When moving to a position the
exact number of slots were not
detected. The subcode of the
alarm reports the number of
slots detected. If the number of
slots was less than expected,
then the motor either stalled or
hit an obstruction. If the number
of slots is a large number, then
false trips may have been
detected. The false trips can
come from a bad sensor, intermittent cabling, or sensor to slot
alignment. In Diagnostics >
Racks section, use the Disable
Bar Code Reader Motor button
to disable the power to the
motor. With the power disabled,
move the reader by hand to look
for rough spots. While checking
for rough spots, make sure that
the Track, Left Travel, and Right
Travel virtual LEDs change
state at the appropriate time.
Also, watch to see if the Track
LED flickers when on a slot
location.
- Turn off power to
stepper motor.
Clear obstruction and
wait for barcode reader
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
This alarm is produced when a
command is given to move the
reader to a rack position prior to
it being homed. This scenario is
rare. If this occurs, it should be
entered as a complaint.
- Turn off power to
stepper motor.
Clear obstruction and
wait for barcode reader
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
This alarm has a very low probability. Either the hardware that
changes the ramp speed has a
circuitry problem or there is a
software logic error that is loading an incorrect ramp profile. A
solution would be to replace the
rack controller card since this
will fix either of the problems.
- Turn off power to
stepper motor.
3 - 200
System Response
Where
Raised
AM Controllers
- Notify the alarm via
the UI
- Perform an error
state
AM Controllers
- Notify the alarm via
the UI
- Perform an error
state
AM Controllers
- Notify the alarm via
the UI
- Perform an error
state
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Bar Code
The motor did not complete 1259
Reader Motor the requested move prior to a
- Cause 5
motor move time out (bar
code).
Bar Code
The motor did not complete 1260
Reader Motor the requested move prior to a
- Cause 6
motor move time out (bar
code).
Cuvette Shut- The motor did not complete
tle Motor the requested move.
Cause 3
Cuvette Shut- The motor did not complete
tle Motor the requested move.
Cause 4
Cuvette Shut- The motor did not complete
tle Motor the requested move.
Cause 5
1245
1246
1247
Message
Barcode reader movement failure.
Cause
Operator Action
Service Action
Clear obstruction and
wait for barcode reader
timeout to occur (homing
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
The alarm is reported when the
reader hits an object. It is
detected by monitoring the
encoder during the move operation. The problem is either with
hitting an object or the encoder
feedback. In Diagnostics >
Racks section, use the Disable
Bar Code Reader Motor button
to disable the power to the
motor. With the power disabled,
move the reader by hand to look
for rough spots. While checking
for rough spots, make sure that
the Track, Left Travel, and Right
Travel virtual LEDs change
state at the appropriate time.
Also, watch to verify that the
Encoder value changes when
the reader is moved.
- Turn off power to
stepper motor.
Clear obstruction and
wait for barcode reader
timeout to occur (homing
Unexpected Travel Limit.
of barcode). If problem
persists disable the barcode reader in Global
Definitions and call Service.
This alarm should be rare in the
field. The most probable cause
is that the motor direction wiring
is reversed hence sending the
motor in the opposite direction
than requested. If this problem
occurs, check the wiring.
- Turn off power to
stepper motor.
The motor moved to the
left limit then to the home
position at the loader and
the home position was
not found.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics to verify that
the cuvette position sensor is
operational (color when in slot).
If sensor is functional, perform
cuvette shuttle align procedure.
- Turn off power to
stepper motor.
Incorrect # slots found.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
A slot is dirty or the shuttle in
position slot sensor is dirty.
Clean either slots on the incubators or the shuttle in position slot
sensor. Use diagnostics to verify that all cuvette slots can be
detected.
- Turn off power to
stepper motor.
This is a software defect that
The system performed
an Emergency stop: per- should be submitted to software
development.
form a Recovery. If the
problem persists call Service.
- Turn off power to
stepper motor.
Barcode reader movement timeout.
Stalled.
Barcode reader movement failure.
Cuvettes shuttle movement failure.
Cuvettes shuttle movement failure.
Cuvettes shuttle movement failure.
Chapter 3 Troubleshooting
Barcode reader movement timeout.
Home Required. A
cuvette shuttle operation
was requested before the
shuttle was initialized into
a known state.
3 - 201
System Response
Where
Raised
AM Controllers
- Notify the alarm via
the UI
- Perform an error
state
AM Controllers
- Notify the alarm via
the UI
- Perform an error
state
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Cuvette Shut- The motor did not complete
tle Motor the requested move.
Cause 6
Cuvette Shut- The motor did not complete
tle Motor the requested move.
Cause 8
Cuvette Shut- The motor did not complete
tle Motor the requested move.
Cause 11
Code
1248
1250
1253
Cuvette Waste The accumulator does not
1263
accumulator
return to the up position within
stuck
2 seconds of being emptied.
Cuvette waste Accumulator is full and unable 1254
to dump
accumulator
unable to
empty
Message
Cuvettes shuttle movement failure.
Cuvettes shuttle movement failure.
Cuvettes shuttle movement failure.
Cuvettes accumulator
failure.
Cause
Chapter 3 Troubleshooting
Operator Action
Service Action
Cuvettes shuttle movement timeout. Move
Timeout. This occurs if
the software does not
complete the move profile.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Either the processor or software
has a malfunction. Replace the
cuvette controller board and
repeat the failure scenario.
Cuvettes shuttle movement hit unexpected
travel limit.
This could be a problem with
The system performed
an Emergency stop: per- either the motor step size or
direction.
form a Recovery. If the
problem persists call Service.
Cuvettes shuttle movement timeout. Gripper
move failure.
Cuvettes accumulator
movement timeout.
System Response
- Turn off power to
stepper motor.
Where
Raised
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
- Turn off power to
stepper motor.
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
General alarm to alert there was
a gripper failure. Should be
accompanied with a detailed
alarm.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check to see if the cuvette
waste accumulator is stuck in
the down position. If may has
got caught and cannot return to
the level position to gather more
cuvettes. In order to check the
sensor, enter Diagnostics >
Cuvettes tab. In the Waste section of the tab there is a sensor
named Accumulator Up.
Remove the cuvette waste
drawer and check that the sensor changes state by moving
the cuvette waste accumulator
up and down. Also, in Diagnostics, use the Clear Accumulator
button to verify the dump operation of the accumualtor.
Cuvette waste accumula- Cuvette waste door open Please check that the
tor unable to empty.
or cuvette waste drawer cuvette waste drawer is
missing.
present and cuvette
waste door is closed.
3 - 202
- Turn off power to
stepper motor.
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
- Notify the alarm via AM Conthe UI
trollers
- Disable the accumulator solenoid
- Perform an Emergency Stop
- Notify the alarm via AM Conthe UI
trollers
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
1175
Probe Pre(Probe Pre-Heater temperaHeater) Tem- ture defined to be out of range
perature Error for a period exceeding the
fatal error limits.
Message
Cause
<Arm> probe pre-heater Probe pre-heating systemperature control fail- tem malfunction.
ure.
Operator Action
Chapter 3 Troubleshooting
Service Action
The system performed a
controlled stop. Call Service.
3 - 203
System Response
Where
Raised
- Notify the alarm via AM Conthe UI
trollers
- Turn Power off to
the affected heater
- Perform a controlled stop
Probe TemProbe temperature defined to 1180
perature Error be out of range for a period
exceeding the fatal error limits.
<Arm> probe temperature control failure.
Probe heating system
malfunction.
The system performed a
controlled stop. Call Service.
- Notify the alarm via AM Conthe UI
trollers
- Turn Power off to
the affected heater
- Perform a controlled stop
Clean Fluid
Valve (in
Incorrect
State)
Valve commanded ON(OFF) 1185
but sensor did not indicate
ON(OFF) state.
<Arm> arm clean fluid
valve failure.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Perform the diagnostics clean
valve test.
Clean Pump
(in Incorrect
State): Sample
Pump commanded ON(OFF) 1190
but sensor did not indicate
ON(OFF) state.
Sample clean pump fail- Clean pump not respond- The system performed
ure.
ing.
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Perform the diagnostics clean
pump test.
Clean Pump
(in Incorrect
State):
Reagent
Pump commanded ON(OFF) 1191
but sensor did not indicate
ON(OFF) state.
Reagent clean pump fail- Clean pump not respond- The system performed
ure.
ing.
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Perform the diagnostics clean
pump test.
Arm Rinse
Pump (in
Incorrect
State)
Pump commanded ON(OFF) 1200
but sensor did not indicate
ON(OFF) state.
<Arm> arm rinse pump
failure.
Perform the diagnostics rinse
test.
Clean fluid valve not
responding.
Rinse pump not respond- The system performed
ing.
an Emergency stop: perform a Recovery. If the
problem persists call Service.
- Notify the alarm via AM Conthe UI
trollers
I the error is reproducible, verify - Perform an emerif the valve moves (in this case gency stop
the sensor is not working) or not
(in this case the valve is not
working).
- Notify the alarm via
the UI
I the error is reproducible, verify - Perform an emerif the pump runs (in this case the gency stop
sensor is not working) or not (in
this case the pump is not working).
- Notify the alarm via
the UI
I the error is reproducible, verify - Perform an emerif the pump runs (in this case the gency stop
sensor is not working) or not (in
this case the pump is not working).
- Notify the alarm via
the UI
I the error is reproducible, verify - Perform an emergency stop
if the rinse pump runs (in this
case the sensor is not working)
or not (in this case the pump is
not working).
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Waste Pump
(in Incorrect
State)
Pump commanded ON(OFF) 1205
but sensor did not indicate
ON(OFF) state.
Waste pump failure.
CTS Sample
Air Pump (in
Incorrect
State)
Pump commanded ON(OFF) 1208
but sensor did not indicate
ON(OFF) state.
CTS sample arm air
pump failure.
Cause
Waste pump not
responding.
Chapter 3 Troubleshooting
Operator Action
Service Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Either the waste pump is not
functional or the sensors to
check the state of the waste
pump are not functional. Enter
Diagnostics > Fluids tab to
check the waste pump. In the
Waste pump section, enter a
duration of 10 seconds and
press the Start button. After the
Start button is pressed, the
operator should be able to hear
the waste pump operating. If the
pump cannot be heard, then
remove the covers to expose
the waste pump and repeat the
test. If the pump continues to
fail, then check both cabling and
power. If the pump is moving,
then the failure is probably in
the detection sensor. Make sure
the Waste pump on virtual LED
changes state whether the
pump is On or Off.
Air pump not responding. The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
3 - 204
System Response
Where
Raised
- Notify the alarm via AM Master
the UI
- Perform an emergency stop
- Notify the alarm via AM ConIf the vacuum pump is on too
trollers
long; the instrument assumes it the UI
is not pressurizing the accumu- Perform an emerlator.
gency stop
Go to the CTS Diagnostics
screen and open the CTS air
valves.
If the CTS air pumps runs, the
problem is in the air accumulator sensor; if the pump doesn't
run, the problem is the pump.
CTS Failed to The foot hit the wash station 1209
Enter Deep
edge when the CTS probe
Wash
was inserted inside the wash
station. This would have
caused a probe mode switch
failure at the end of the wash
cycle.
CTS Failed to Enter
Deep Wash.
The foot hit the wash station edge when the CTS
probe was inserted
inside the wash station.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
- Verify that the foot is properly
connected to the sample arm/
probe
- Notify the alarm via AM Master
the UI
- Perform an emer- Verify the position of the sam- gency stop
ple wash station
- Perform Coordinates Adjustment procedure for sample arm
- Verify cap detection sensors
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Cuvette Level Cuvette Waste Level Sensor
Sensor (Error) Not Responding.
Code
1210
Message
Cause
Operator Action
Cuvette waste level sen- Cuvette waste level sen- The system performed a
sor failure.
sor not responding.
controlled stop: the run
has to be re-started. If
the problem persists call
Service.
Chapter 3 Troubleshooting
Service Action
3 - 205
System Response
The feedback signal from the
ultrasonic cuvette level was not
detected. Ensure that all cables
are connected and the board
has power. Use diagnostics
(Cuvettes Tab > Waste >
Cuvette Waste Level) to check if
the level changes with different
amount of cuvettes in the
drawer.
Where
Raised
- Notify the alarm via AM Conthe UI
trollers
- Perform a controlled stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Waste (Accu- Waste Accumulator Full Sen- 1215
mulator Full
sor remains in ON state
Sensor) Stuck despite cycling of Waste
Pump.
Message
Cause
Unable to empty internal Peristaltic pump failure.
waste reservoir.
Waste drain path
obstruction.
Operator Action
Call Service.
Liquid sensor malfunction.
Chapter 3 Troubleshooting
Service Action
3 - 206
System Response
If the fluid waste accumulator is
detected full and the waster
container is detected present
and the waste container is
detected full, then this alarm
occurs. Or if the fluid waste
accumulator is detected full
after it was attempted to empty
it. Or if the fluid waste accumulator is detected full and the
container is detected as not
present.
Where
Raised
- Notify the alarm via AM Master
the UI
- Perform Emergency stop
Given these scenarios, the
waste fluid sensors need to be
checked and the tubing from the
accumulators to the waste container need to be checked.
Enter Diagnostics > Fluids tab
to check the Waste sensors and
accumulator draining. Remove
the covers to expose the fluid
accumulator. If the accumulator
is empty, but the LED on the
sensor is active, then there is a
problem either with the sensor
or there is an object in front of
the sensor. If the accumulator is
full, it needs to be determined if
it can be emptied. Set the Duration for the Waste pump to a
large number such as 60 seconds. Press the Start button to
get the pump working. Observe
to make sure that fluid is flowing
through the tube to the waste
container. If fluid is not flowing,
then ????. If the accumulator
sensors are working and the
tubing is functional, then test the
waste container presence sensor.
(Cuvette)
Failure during cuvette indexIndexing Fail- ing detected.
ure
1239
Cuvette Loader failure.
Cuvette loader malfunction. The cuvette clip may
not have fallen flat for
pickup by the shuttle.
The cuvette strips on the
clip may not be aligned
evenly or there may be
debris on the pivot arm.
The system performed a
controlled stop: the run
has to be re-started. If
the problem persists call
Service.
Check for obstructions that
would prevent the cuvette clip
from dropping flat in the loader.
Also use diagnostics to verify
that the cuvette clip presence
sensor is functioning. When the
clip is moved into pickup position, the sensor is read to verify
that the clip is ready.
- Notify the alarm via AM Conthe UI
trollers
- Perform a controlled stop
- Deschedule and
cancel jobs requiring
new cuvettes
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Coordinates
Failure saving coordinates file 1206
File Write Fail- on the FTP server
ure
Coordinate File Saving
Failure.
Clean Well
Not Full
Cleaning solution low in
clean well.
Validate LLD height in Clean
well. If too low, short sipping
may occur.
1240
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 207
System Response
Where
Raised
Invalid FTP server configuration, AM/CM connection network not
working.
Call Service.
Check network cables and con- - Notify the alarm via AM Master
nections are reliable.
the UI
Air bubbles in the clean
solution line. Undetected
clean solution shortage.
Clean pump malfunction.
- Perform Clean pump diagnos- - Notify the alarm on AM ConPerform a Clean prime
UI
trollers
tics test and verify that clean
cycle (Maintenance). If
the problem persists call well are filled with clean solution
Service.
- Perform LLD test in clean cup
and verify that liquid is detected
Ensure FTP server is running.
- Remove the clean bottle and
verify that the instrument report
the proper alarm.
Clean priming Clean priming failure
failure
1241
Probe <Arm>: Clean
priming failure.
- Perform Clean pump diagnos- - Notify the alarm on AM Master
UI
tics test and verify that clean
well are filled with clean solution
- Change instrument
Check clean solution bottle.
- Perform LLD test in clean cup status to ERROR
and verify that liquid is detected
If the problem persists,
call service.
- Remove the clean bottle and
verify that the instrument report
the proper alarm.
- Clean solution bottle is Inspect tubing for kinks
empty
and/or leaks.
- Clean tubing is kinked
or occluded or leaking
- Clean valve is blocked
ORU Stored Reading File Invalid FTP server conSaving Failure.
figuration, AM/CM connection network not
working.
Call Service.
- Notify the alarm via AM Master
Check that the software versions are correct for the release the UI
and that the FTP service is running on the personal computer.
Fix all incorrect versions. Reboot the personal computer as
an attempt to restart the FTP
service.
Load Clip Fail- When attempting to move the 1313
ure
cuvette indexer to pick up a
new cuvette clip, the indexer
was not detected to be fully to
the left to allow the clip to fall.
Move is attempted for five
seconds in order to search for
the proper position.
Failed to load cuvette clip Either motor could have
at the indexer.
stalled, sensor was not
reached, or sensor is not
functional.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
The retract of the pusher on the
pivot arm of the cuvette loader
did not find the left limit sensor
when trying to load a new clip.
Use diagnostics (Cuvettes Tab)
to check motor operation (Move
Indexer buttons) and the
Indexer left limit sensor.
- Notify the alarm via AM Conthe UI
trollers
Loader Pickup When the cuvette indexer is 1314
Position Fail- attempting to load the cuvette
ure
clip into the position for the
cuvette shuttle to pick it up,
the clip was not detected.
Move is attempted for five
seconds in order to search for
the proper position.
Failed to place cuvette
Either the motor could
clip in position for pickup. have stalled, the sensor
was not reached, or the
sensor is not functional.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
The push of the cuvette clip to
the position for the cuvette shuttle to pickup did not place the
clip into position. Use diagnostics (Cuvettes Tab > Loader section) to check motor operation
(Move Indexer buttons) and the
Push cuvette sensor.
- Notify the alarm via AM Conthe UI
trollers
ORU Stored
Reading File
Write Failure
Failure saving ORU stored
1207
reading file on the FTP server
- Perform a controlled stop
- Deschedule and
cancel jobs requiring
new cuvettes
- Perform a controlled stop
- Deschedule and
cancel jobs requiring
new cuvettes
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 208
System Response
Where
Raised
Pivot Arm Not The move of the pivot arm to 1315
Up
the up position was not
detected as completed. The
motor moves for 10 seconds
and the expected sensor to
stop the motor was not found.
Pivot arm did not move to Either the motor was
The system performed
the up position.
stalled or the up sensor is an Emergency stop: pernot functioning properly. form a Recovery. If the
problem persists call Service.
The timeout to complete a move
is 10 seconds. Make sure that
there are no obstructions in the
pivot arm. Use diagnostics
(Cuvettes Tab > Loader section)
to check motor operation (Up
Pivot Arm and Down Pivot Arm
buttons), the Pivot Arm sensor,
and the Pivot Arm down sensor.
- Notify the alarm via AM Controllers
the UI
Pivot Arm Not The move of the pivot arm to 1316
Down
the down position was not
detected as completed. The
motor moves for 10 seconds
and the expected sensor to
stop the motor was not found.
Pivot arm did not move to Either the motor was
The system performed
the down position.
stalled or the up sensor is an Emergency stop: pernot functioning properly. form a Recovery. If the
problem persists call Service.
The timeout to complete a move
is 10 seconds. Make sure that
there are no obstructions in the
pivot arm. Use diagnostics
(Cuvettes Tab > Loader section)
to check motor operation (Up
Pivot Arm and Down Pivot Arm
buttons), the Pivot Arm sensor,
and the Pivot Arm down sensor.
- Notify the alarm via AM Conthe UI
trollers
No Cuvette
After Pickup
Cuvette not
present to
drop off
- Perform a controlled stop
- Deschedule and
cancel jobs requiring
new cuvettes
- Perform a controlled stop
- Deschedule and
cancel jobs requiring
new cuvettes
1317
After all devices have successfully performed their individual operations to pick up a
cuvette, but a cuvette was not
detected in the shuttle.
Cuvette strip not in shut- Either the presence sentle after pick up operasor is not functioning
tion.
properly (ex. dirty) or a
cable has come
unplugged.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab)
to verify that the Cuvette in
Shuttle sensor is operational
(color when a cuvette is present). Ensure that the cuvette is
not inserted too far into the slot
and therefore unreachable. Realign the shuttle if the cuvette is
unreachable.
- Turn off power to
stepper motor.
A request was made to drop 1318
off a cuvette, but no cuvette is
detected in the shuttle.
No cuvette strip in shuttle Either a cuvette is really
to drop off.
not present, the presence sensor is not functioning properly (ex.
dirty), or a cable has
come unplugged.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab
> Move cuvettes section) to
move cuvettes and verify that
the Cuvette in shuttle sensor
changes state.
- Turn off power to
stepper motor.
Missing cuvette strip in
slot for pick up.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab
> to verify the Cuvette in slot
sensor. Press the Disable Shuttle Motors button to move the
shuttle by hand. Place a few
cuvette strips into slot for each
incubator. Move the shuttle by
hand and verify that the Cuvette
in slot detects when a cuvette is
present or missing.
- Turn off power to
stepper motor.
Cuvette not
The shuttle is ready to pick up 1319
present in slot. a cuvette, but there is no
cuvette in the slot.
Either the operator did
not place a cuvette using
diagnostics, the Cuvette
in slot sensor is not functioning, or the scheduler
timing is not coordinated.
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Cannot pick
The shuttle cannot perform a 1320
up - shuttle full cuvette pick up operation
because a cuvette is already
detected in the shuttle.
Cuvette not
released in
drop off.
1321
After all devices have successfully performed their individual operations to drop off a
cuvette, but a cuvette was still
detected in the shuttle.
Cuvette
The source position for picksource empty ing up a cuvette is empty.
1323
Cuvette desti- The destination position for
1324
nation full
placing a cuvette is occupied.
Cuvette
pickup position is waste
Cuvette drop
off position is
the loader.
1325
The requested cuvette pick
up position is the waste position which is not possible.
The requested drop off position is the loader position
which is not possible.
1326
Message
Chapter 3 Troubleshooting
Cause
Operator Action
Service Action
Either the presence sensor is not functioning
properly (ex. dirty), a
cable has come
unplugged, an operator
is attempting an invalid
operation in diagnostics,
or the scheduler timing is
not correct.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab
> Move cuvettes section) to
move cuvettes and verify that
the Cuvette in shuttle sensor
changes state.
- Turn off power to
stepper motor.
Cuvette not released into Either the presence senslot.
sor is not functioning
properly (ex. dirty), the
gripper did not let go, the
slot indexer did not
engage the cuvette strip,
a cable has come
unplugged, or the gripper
did not release the
cuvette.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use diagnostics (Cuvettes Tab
> Move cuvettes section) to
move many cuvettes to the
cuvette slot that failed. Check
that the strip is being placed into
a place where the slot indexer
can engage. If the alignment
does not look correct, then realign the shuttle and repeat testing.
- Turn off power to
stepper motor.
Either a scheduler error The system performed
or operator error in diag- an Emergency stop: pernostics.
form a Recovery. If the
problem persists call Service.
This is a software defect. Ask
the operator or watch the operator for how they load and program the system. After
understanding how the instrument is operated, suggest a different order to avoid following
the same logic path in software.
- Turn off power to
stepper motor.
Cuvette destination posi- Either a scheduler error The system performed
tion full.
or operator error in diag- an Emergency stop: pernostics.
form a Recovery. If the
problem persists call Service.
This is a software defect. Ask
the operator or watch the operator for how they load and program the system. After
understanding how the instrument is operated, suggest a different order to avoid following
the same logic path in software.
- Turn off power to
stepper motor.
Cuvette shuttle is full.
Cuvette not present to
pickup.
Cannot pickup from
waste.
Software logic error.
Cannot drop off at loader. Software logic error.
3 - 209
System Response
Where
Raised
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
- Turn off power to
stepper motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
- Turn off power to
stepper motor.
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Cuvette load
timing
Alarm Description
Code
Second cuvette move opera- 1327
tion attempted prior to the
loader/indexer preparing a
new cuvette strip.
Invalid numThe number of cuvette slots 1328
ber of cuvette detected is not a valid configslots
uration (Base vs. Aurora vs.
Mini).
Cuvette slots
found too
early.
Gripper back
sensor On
Gripper back
sensor not
found
The number of required slots 1329
was detected too early in
move distance.
Message
Cuvette load operation
too slow.
Cause
Operator Action
Service Action
Clip load time is too slow.
Operation did not complete prior to next
request.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for mechanical binding
that is delaying the cuvette clip
load operation. The cuvette clip
load consists of moving the
pivot arm up, conveying a clip
onto the pivot arm, lowering the
pivot arm and indexing the clip
to be picked up. One or more of
these operations is taking too
long.
- Turn off power to
stepper motor.
Ensure the PC104 dip switches
The system performed
an Emergency stop: per- are set to the proper instrument
configuration.
form a Recovery. If the
problem persists call Service.
- Turn off power to
stepper motor.
Invalid number of cuvette Either a module is incorslots.
rect or the configuration
dip switch is set incorrectly.
Cuvette slot found too
early.
Chapter 3 Troubleshooting
Either there are too many
mechanical slots or the
sensor has picked up
noise.
1330
During initialization (home),
the gripper attempts to move
off the back sensor, but the
sensor is still detected. OR
Extend gripper operation performed, but the back sensor is
still detected.
Gripper back sensor still Either a sensor failure,
active.
cabling failure, or motor
stall.
1331
During initialization (home),
the gripper moves off the
back sensor. Once detected
to be off the sensor, the motor
moves towards the sensor to
make sure it can be detected.
If the back sensor is not
detected during this search
then the alarm is generated.
Gripper back sensor not Either a sensor failure,
found.
cabling failure, or motor
stall.
3 - 210
System Response
Where
Raised
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check cable connections to
make sure sensor is not noisy.
In this case, the move completed in finding the correct
number of slots, but the distance traveled was too short.
- Turn off power to
stepper motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use Diagnostics (Cuvettes Tab)
to check the Gripper Back sensor. Press the Disable Shuttle
Motors button to move the shuttle freely. On the side of the
shuttle, turn the motor wheel to
move the gripper in and out.
Move the gripper all the way to
the back and verify that the
Gripper back sensor changes
state.
- Turn off power to
stepper motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use Diagnostics (Cuvettes Tab)
to check the Gripper Back sensor. Press the Disable Shuttle
Motors button to move the shuttle freely. On the side of the
shuttle, turn the motor wheel to
move the gripper in and out.
Move the gripper all the way to
the back and verify that the
Gripper back sensor changes
state.
- Turn off power to
stepper motor.
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Gripper forward sensor
On
Gripper forward sensor
not found
Cuvette Tray
Not Down
Cuvette Tray
Not Up
Alarm Description
Code
After the gripper has com1332
pleted a retract move the forward sensor is still detected.
Extend gripper operation did
not detect the front sensor.
1333
Message
Gripper forward sensor
still active.
Gripper forward sensor
not found.
The accumulator is energized 1334
to be in the down position to
drop the cuvettes on the tray,
but the tray is still detected in
the up position. Allowed 250
ms to move.
Cuvette waste tray did
not dump.
The accumulator is deener- 1335
gized to go to the up position
to get more cuvettes onto the
tray, but the tray is still
detected in the down position.
Allowed 250 ms to move.
Cuvette waste tray not
ready to receive
cuvettes.
Cause
Chapter 3 Troubleshooting
3 - 211
Operator Action
Service Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use Diagnostics (Cuvettes Tab)
to check the Gripper Front sensor. Press the Disable Shuttle
Motors button to move the shuttle freely. On the side of the
shuttle, turn the motor wheel to
move the gripper in and out.
Move the gripper all the way out
and verify that the Gripper front
sensor changes state.
- Turn off power to
stepper motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Use Diagnostics (Cuvettes Tab)
to check the Gripper Front sensor. Press the Disable Shuttle
Motors button to move the shuttle freely. On the side of the
shuttle, turn the motor wheel to
move the gripper in and out.
Move the gripper all the way out
and verify that the Gripper front
sensor changes state. If the
sensor is functional, then realign the shuttle as it may not be
extending far enough to trip the
sensor.
- Turn off power to
stepper motor.
Tray mechanically stuck The system performed
or solenoid malfunction. an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for obstructions in the
cuvette waste drawer that would
prevent the tray from moving.
Use Diagnostics (Cuvettes Tab
> Waste section) to move the
tray with the Clear Accumulator
button.
- Notify the alarm via AM Conthe UI
trollers
Tray mechanically stuck The system performed
or solenoid malfunction. an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for obstructions in the
cuvette waste drawer that would
prevent the tray from moving.
Use Diagnostics (Cuvettes Tab
> Waste section) to move the
tray with the Clear Accumulator
button.
- Notify the alarm via AM Conthe UI
trollers
Either a sensor failure,
cabling failure, or motor
stall.
Either a sensor failure,
cabling failure, or motor
stall.
System Response
Where
Raised
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
AM Controllers
- Notify the alarm via
the UI
- Perform an emergency stop
- Disable the accumulator solenoid
- Perform an Emergency Stop
- Disable the accumulator solenoid
- Perform an Emergency Stop
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 212
System Response
Where
Raised
Arm Failure 1 X Axis - Invalid Profile Param- 1341
eter
X Axis - Invalid Profile
Parameter
The universal arm controller reporting the alarm
was sent a velocity profile parameter(s) for the X
axis motor that exceeded
maximum/minimum criteria or was incompatible
with other profile parameters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 2 Y Axis - Invalid Profile Param- 1342
eter
Y Axis - Invalid Profile
Parameter
The universal arm controller reporting the alarm
was sent a velocity profile parameter(s) for the Y
axis motor that exceeded
maximum/minimum criteria or was incompatible
with other profile parameters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 3 Z Axis - Invalid Profile Param- 1343
eter
Z Axis - Invalid Profile
Parameter
The universal arm controller reporting the alarm
was sent a velocity profile parameter(s) for the Z
axis motor that exceeded
maximum/minimum criteria or was incompatible
with other profile parameters.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 213
System Response
Where
Raised
Arm Failure 4 X Axis - Speed Exceeds Pro- 1344
file Maximum
X Axis - Speed Exceeds The universal arm conProfile Maximum
troller reporting the alarm
was sent a command to
move in the X axis at a
speed that would exceed
the maximum stored in
the velocity profile.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 5 Y Axis - Speed Exceeds Pro- 1345
file Maximum
Y Axis - Speed Exceeds The universal arm conProfile Maximum
troller reporting the alarm
was sent a command to
move in the Y axis at a
speed that would exceed
the maximum stored in
the velocity profile.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 6 Z Axis - Speed Exceeds Pro- 1346
file Maximum
Z Axis - Speed Exceeds
Profile Maximum
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
The universal arm controller reporting the alarm
was sent a command to
move in the Z axis at a
speed that would exceed
the maximum stored in
the velocity profile.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 214
System Response
Where
Raised
Arm Failure 7 X Axis - Cannot Process
Steps Required
1347
X Axis - Cannot Process The universal arm conSteps Required
troller reporting the alarm
was sent a command to
set the velocity profile for
the X axis but the parameters will generate a profile that will exceed
allocated memory.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 8 Y Axis - Cannot Process
Steps Required
1348
Y Axis - Cannot Process The universal arm conSteps Required
troller reporting the alarm
was sent a command to
set the velocity profile for
the Y axis but the parameters will generate a profile that will exceed
allocated memory.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 9 Z Axis - Cannot Process
Steps Required
1349
Z Axis - Cannot Process The universal arm conSteps Required
troller reporting the alarm
was sent a command to
set the velocity profile for
the Z axis but the parameters will generate a profile that will exceed
allocated memory.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 215
System Response
Where
Raised
Arm Failure 10 X Axis - Selected Profile Is
Invalid
1350
X Axis - Selected Profile The universal arm conIs Invalid
troller reporting the alarm
was sent a command to
select a particular profile
for the X axis motor but
the profile does not exist.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 11 Y Axis - Selected Profile Is
Invalid
1351
Y Axis - Selected Profile The universal arm conIs Invalid
troller reporting the alarm
was sent a command to
select a particular profile
for the Y axis motor but
the profile does not exist.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 12 Z Axis - Selected Profile Is
Invalid
1352
Z Axis - Selected Profile The universal arm conIs Invalid
troller reporting the alarm
was sent a command to
select a particular profile
for the Z axis motor but
the profile does not exist.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Arm Failure 13 X Axis - Move Took Too Long 1353
To Complete
Message
X Axis - Move Took Too
Long To Complete
Cause
Operator Action
The universal arm controller reporting the alarm
has detected that the an
X axis move is taking longer than expected to
complete.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Possible causes:
Chapter 3 Troubleshooting
Service Action
Ensure that connections and
circuitry related to the X axis
step pulse are functioning.
3 - 216
System Response
Where
Raised
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Ensure that connections and
circuitry related to the X axis
verification pulse are functioning.
Suspect defect in software.
1. The universal arm controller receives a verification pulse from the X axis
motor circuitry for each
step pulse. The controller
assumes that an X axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
2. Software defect especially TPU loading complications.
Arm Failure 14 Y Axis - Move Took To Long
To Complete
1354
Y Axis - Move Took Too
Long To Complete
The universal arm controller reporting the alarm
has detected that the an
Y axis move is taking longer than expected to
complete.
Possible causes:
1. The universal arm controller receives a verification pulse from the Y axis
motor circuitry for each
step pulse. The controller
assumes that an Y axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Ensure that connections and
circuitry related to the Y axis
step pulse are functioning.
Ensure that connections and
circuitry related to the Y axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Arm Failure 15 Z Axis - Move Took Too Long 1355
To Complete
Message
Z Axis - Move Took Too
Long To Complete
Cause
Operator Action
The universal arm controller reporting the alarm
has detected that the an
Z axis move is taking longer than expected to
complete.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Possible causes:
Chapter 3 Troubleshooting
Service Action
3 - 217
System Response
Where
Raised
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Ensure that connections and
circuitry related to the Z axis
step pulse are functioning.
Ensure that connections and
circuitry related to the Z axis
verification pulse are functioning.
Suspect defect in software.
1. The universal arm controller receives a verification pulse from the Z axis
motor circuitry for each
step pulse. The controller
assumes that an Z axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
2. Software defect especially TPU loading complications.
Arm Failure 16 X Axis - Movement Generates 1356
Too Many Steps
X Axis - Movement Gen- The universal arm conerates Too Many Steps troller reporting the alarm
was sent a command to
move the X axis motor to
a position which would
require exceeding the
number of steps that can
be processed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 218
System Response
Where
Raised
Arm Failure 17 Y Axis - Movement Generates 1357
Too Many Steps
Y Axis - Movement Gen- The universal arm conerates Too Many Steps troller reporting the alarm
was sent a command to
move the Y axis motor to
a position which would
require exceeding the
number of steps that can
be processed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 18 Z Axis - Movement Generates 1358
Too Many Steps
Z Axis - Movement Gen- The universal arm conerates Too Many Steps troller reporting the alarm
was sent a command to
move the Z axis motor to
a position which would
require exceeding the
number of steps that can
be processed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Ensure that
the FTP service is running on
the personal computer. Fix any
incorrect versions. Re-boot the
personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 19 X Axis - Invalid Limit State
While Homing
X Axis - Invalid Limit
State While Homing
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check X axis limit sensors for
proper operation and placement.
AM Controllers
1359
The universal arm control
reporting the alarm was
attempting to initialize the
X axis motor but encountered a limit sensor that
did not change state as
expected.
Could be caused by slippage in the X axis, software defect, or
malfunctioning or misplaced limit sensor(s).
Notify the alarm via
the UI. Perform an
emergency stop.
Check for blockages or other
causes of slippage in the X axis
- especially during arm initialization.
Possible software defect.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 20 Y Axis - Invalid Limit State
While Homing
Code
1360
Message
Y Axis - Invalid Limit
State While Homing
Cause
Operator Action
The universal arm control
reporting the alarm was
attempting to initialize the
Y axis motor but encountered a limit sensor that
did not change state as
expected.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Could be caused by slippage in the Y axis, software defect, or
malfunctioning or misplaced limit sensor(s).
Arm Failure 21 Z Axis - Invalid Limit State
While Homing
1361
Z Axis - Invalid Limit
State While Homing
The universal arm control
reporting the alarm was
attempting to initialize the
Z axis motor but encountered a limit sensor that
did not change state as
expected.
X Axis - Limit Detected
During Move
The universal arm control
reporting the alarm has
detected that the X axis
motor tripped a travel
limit sensor during a
move.
Could be caused by:
1. slippage in the X axis.
2. software defect
3. malfunctioning or misplaced limit sensor(s)
4. X axis Encoder malfunction.
Service Action
3 - 219
System Response
Check Y axis limit sensors for
proper operation and placement.
Where
Raised
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Check for blockages or other
causes of slippage in the Y axis
- especially during arm initialization.
Possible software defect.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Could be caused by slippage in the X axis, software defect, or
malfunctioning or misplaced limit sensor(s).
Arm Failure 22 X Axis - Limit Detected During 1362
Move
Chapter 3 Troubleshooting
Check Z axis limit sensors for
proper operation and placement.
Check for blockages or other
causes of slippage in the Z axis
- especially during arm initialization.
Suspect possible software
defect.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check X axis limit sensors for
proper operation and placement.
Check for blockages or other
causes of slippage in the X axis
- especially during arm initialization.
Check for malfunctioning X axis
position encoder and support
circuits.
Suspect possible software
defect.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Arm Failure 23 Y Axis - Limit Detected During 1363
Move
Message
Y Axis - Limit Detected
During Move
Cause
Operator Action
The universal arm control
reporting the alarm has
detected that the Y axis
motor tripped a travel
limit sensor during a
move.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Could be caused by:
2. software defect
3. malfunctioning or misplaced limit sensor(s)
The universal arm control
reporting the alarm has
detected that the Z axis
motor tripped a travel
limit sensor during a
move.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Could be caused by:
2. software defect
3. malfunctioning or misplaced limit sensor(s)
X Axis - Slippage
Detected
The universal arm control
reporting the alarm has
detected that the X axis
motor did not reach the
expected position at the
completion of a move.
Could be caused by:
1. Blockage or restricted
movement in the X axis.
2. Faulty X axis position
encoder.
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Check for blockages or other
causes of slippage in the Y axis
- especially during arm initialization.
Check Z axis limit sensors for
proper operation and placement.
Check for blockages or other
causes of slippage in the Z axis
- especially during arm initialization.
Suspect possible software
defect.
4. Z axis Encoder malfunction.
1365
Check Y axis limit sensors for
proper operation and placement.
Where
Raised
Check for malfunctioning Z axis
position encoder and support
circuits.
1. slippage in the Z axis.
Arm Failure 25 X Axis - Slippage Detected
System Response
Suspect possible software
defect.
4. Y axis Encoder malfunction.
Z Axis - Limit Detected
During Move
Service Action
3 - 220
Check for malfunctioning Y axis
position encoder and support
circuits.
1. slippage in the Y axis.
Arm Failure 24 Z Axis - Limit Detected During 1364
Move
Chapter 3 Troubleshooting
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for X axis blockages or
restrictions.
Check X axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controllers are compatible with the
current revision of the instrument.
3. X axis velocity profile
parameters are incompatible with current system.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 26 Y Axis - Slippage Detected
Code
1366
Message
Y Axis - Slippage
Detected
Cause
Operator Action
The universal arm control
reporting the alarm has
detected that the Y axis
motor did not reach the
expected position at the
completion of a move.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 221
System Response
Where
Raised
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Re-boot
the personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Check for Y axis blockages or
restrictions.
Check Y axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controllers are compatible with the
current revision of the instrument.
Could be caused by:
1. Blockage or restricted
movement in the Y axis.
2. Faulty Y axis position
encoder.
3. Y axis velocity profile
parameters are incompatible with current system.
Arm Failure 27 Z Axis - Slippage Detected
1367
Z Axis - Slippage
Detected
The universal arm control
reporting the alarm has
detected that the Z axis
motor did not reach the
expected position at the
completion of a move.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for Z axis blockages or
restrictions.
Check Z axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controllers are compatible with the
current revision of the instrument.
Could be caused by:
1. Blockage or restricted
movement in the Z axis.
2. Faulty Z axis position
encoder.
3. Z axis velocity profile
parameters are incompatible with current system.
Arm Failure 28 X Axis - Cannot Store More
Ramps
1368
X Axis - Cannot Store
More Ramps
The universal arm controller reporting the alarm
ran out of memory allocated for storage of
ramps for the X axis
motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 222
System Response
Where
Raised
Arm Failure 29 Y Axis - Cannot Store More
Ramps
1369
Y Axis - Cannot Store
More Ramps
The universal arm controller reporting the alarm
ran out of memory allocated for storage of
ramps for the Y axis
motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Re-boot
the personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 30 Z Axis - Cannot Store More
Ramps
1370
Z Axis - Cannot Store
More Ramps
The universal arm controller reporting the alarm
ran out of memory allocated for storage of
ramps for the Z axis
motor.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check that the software versions are correct for the release the UI. Perform an
emergency stop.
- in particular the Master and
Universal Arm controller that
produced the alarm. Re-boot
the personal computer in an
attempt to restart the FTP service and allow the CM to initiate
reprogramming of the controllers.
AM Controllers
Arm Failure 31 X Axis - Motor Stalled
1371
X Axis - Motor Stalled
The universal arm controller reporting the alarm
is reporting that periodic
readings of the X axis
motor position encoder
indicate that the current
move is being restricted
or blocked.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for X axis blockages or
restrictions.
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Could be caused by:
1. Blockage or restricted
movement in the X axis.
Check X axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controller software are compatible
with the current revision of the
instrument.
2. Faulty X axis position
encoder.
3. X axis velocity profile
parameters are incompatible with current system.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 32 Y Axis - Motor Stalled
Code
1372
Message
Y Axis - Motor Stalled
Cause
Operator Action
The universal arm controller reporting the alarm
is reporting that periodic
readings of the Y axis
motor position encoder
indicate that the current
move is being restricted
or blocked.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 223
System Response
Check for Y axis blockages or
restrictions.
Check Y axis position encoder
and supporting circuitry for malfunction.
Where
Raised
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Ensure that current versions of
master and universal arm controller software are compatible
with the current revision of the
instrument.
Could be caused by:
1. Blockage or restricted
movement in the Y axis.
2. Faulty Y axis position
encoder.
3. Y axis velocity profile
parameters are incompatible with current system.
Arm Failure 33 Z Axis - Motor Stalled
1373
Z Axis - Motor Stalled
The universal arm controller reporting the alarm
is reporting that periodic
readings of the Z axis
motor position encoder
indicate that the current
move is being restricted
or blocked.
Could be caused by:
1. Blockage or restricted
movement in the Z axis.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for Z axis blockages or
restrictions.
Check Z axis position encoder
and supporting circuitry for malfunction.
Ensure that current versions of
master and universal arm controller software are compatible
with the current revision of the
instrument.
2. Faulty Z axis position
encoder.
3. Z axis velocity profile
parameters are incompatible with current system.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 34 X Axis - Operation Timeout
Code
1374
Message
Cause
X Axis - Operation Time- The universal arm conout
troller reporting the alarm
has detected that the X
axis motor is taking too
long to complete a move.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Possible causes:
1. The universal arm controller receives a verification pulse from the X axis
motor circuitry fro each
step pulse. The controller
assumes that an X axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
Chapter 3 Troubleshooting
Service Action
Ensure that connections and
circuitry related to the X axis
step pulse are functioning.
3 - 224
System Response
Where
Raised
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Ensure that connections and
circuitry related to the X axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
Arm Failure 35 Y Axis - Operation Timeout
1375
Y Axis - Operation Time- The universal arm conout
troller reporting the alarm
has detected that the Y
axis motor is taking too
long to complete a move.
Possible causes:
1. The universal arm controller receives a verification pulse from the Y axis
motor circuitry fro each
step pulse. The controller
assumes that an Y axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Ensure that connections and
circuitry related to the Y axis
step pulse are functioning.
Ensure that connections and
circuitry related to the Y axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 36 Z Axis - Operation Timeout
Code
1376
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 225
System Response
Where
Raised
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
This is an internal software error Notify the alarm via
The system performed
the UI. Perform an
an Emergency stop: perSuspect software defect.
emergency stop.
form a Recovery. If the
Cause is always software
problem persists call Serdefect.
vice.
Incorrect message was
placed on a queue.
AM Controllers
This is an internal software error Notify the alarm via
The system performed
the UI. Perform an
an Emergency stop: perSuspect software defect.
emergency stop.
form a Recovery. If the
Cause is always software
problem persists call Serdefect.
vice.
Incorrect message was
placed on a queue.
AM Controllers
This is an internal software error Notify the alarm via
The system performed
the UI. Perform an
an Emergency stop: per- Suspect software defect.
emergency stop.
Cause is always software form a Recovery. If the
problem
persists
call
Serdefect.
vice.
Incorrect message was
placed on a queue.
AM Controllers
Z Axis - Operation Time- The universal arm conout
troller reporting the alarm
has detected that the Z
axis motor is taking too
long to complete a move.
Possible causes:
1. The universal arm controller receives a verification pulse from the Z axis
motor circuitry fro each
step pulse. The controller
assumes that an Z axis
move is complete when
the number of verification
pulses received is equal
to the step pulses sent.
Therefore a malfunction
in the step clock/step verification circuitry will
cause this alarm.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Ensure that connections and
circuitry related to the Z axis
step pulse are functioning.
Ensure that connections and
circuitry related to the Z axis
verification pulse are functioning.
Suspect defect in software.
2. Software defect especially TPU loading complications.
Arm Failure 37 X Axis - Operation Failed
1377
X Axis - Operation Failed This is an internal software error.
Arm Failure 38 Y Axis - Operation Failed
1378
Y Axis - Operation Failed This is an internal software error.
Arm Failure 39 Z Axis - Operation Failed
1379
Z Axis - Operation Failed This is an internal software error.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 40 Tube Release Procedure
Failed
Code
1380
Message
Cause
Tube Release Procedure The universal arm conFailed
troller reporting the alarm
has detected during initialization the tube
release operation failed.
The tube release operation is fairly complicated,
but in general it attempts
to extract the piercer
from a capped tube during initialization by locking the foot and moving
the piercer up until the
cap detect is no longer
active.
This is only applicable to
CTS instruments.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 226
System Response
Ensure that Z axis movement is Notify the alarm via
the UI. Perform an
unrestricted.
Ensure CTS sensors are func- emergency stop.
Where
Raised
AM Controllers
tioning especially cap detect,
piercer lock, piercer position,
and travel limit.
Check for excessive friction
between piercer latch and
probe.
Check for proper operation of
piercer latch and solenoid.
Ensure that (if the piercer is in a
cap) there is not excessive force
required to extract the priecer
from the cap.
Suspect software defect.
The failure can have
many causes:
1. Faulty cap, limit,
piercer position, or
piercer latch sensors.
2. restricted or blocked
movement in the Z axis.
3. Piercer latch solenoid.
4. Excessive friction
between piercer latch
and probe.
5. Excessive force
required to extract the
pircer from the cap.
6. Software defect.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 41 Sensor Or Motor Failure
Caused Latch Offset Measurement To Fail
Code
1381
Message
Cause
Sensor Or Motor Failure The universal arm conCaused Latch Offset
troller reporting the alarm
Measurement To Fail
has detected that the
latch offset measurement
operation failed.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
This is only applicable to
CTS instruments.
Chapter 3 Troubleshooting
Service Action
3 - 227
System Response
Ensure that Z axis movement is Notify the alarm via
the UI. Perform an
unrestricted.
Ensure CTS sensors are func- emergency stop.
Where
Raised
AM Controllers
tioning especially cap detect,
piercer lock, piercer position,
and travel limit.
Check for excessive friction
between piercer latch and
probe.
The failure can have
many causes:
Check for proper operation of
piercer latch and solenoid
1. Faulty cap, limit,
piercer position, or
piercer latch sensors.
2. Restricted or blocked
movement in the Z axis.
3. Piercer latch solenoid.
4. Excessive friction
between piercer latch
and probe.
5. Software defect.
Arm Failure 42 LLD Hardware Failure
1382
LLD Hardware Failure
The universal arm controller reporting the arm
has detected that the
LLD circuitry is not interrupting the processor at
the required rate.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check all LLD circuitry involved Notify the alarm via
the UI. Perform an
with liquid level detection. In
emergency stop.
particular ensure that the circuitry responsible for interrupting the processor is functioning
properly.
AM Controllers
Arm Failure 43 Piercer Was Not In The
Expected State
1383
Piercer Was Not In The
Expected State
The universal arm controller reporting the alarm
was sent a command to
verify that the piercer
was in a particular state
(CTS or Sample). The
verification failed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check the piercer latch solenoid Notify the alarm via
for excessive friction.
the UI. Perform an
emergency stop.
Check the piercer spring for
AM Controllers
i.e. There is a mismatch
between the state that
the Master SW expects
the Piercer to be in and
the state that the universal arm controller thinks
the piercer is in.
proper tension.
Check for proper operation of
the latch solenoid and drive circuitry.
Suspect software defect.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 44 Z Axis - Power DAC failed
Code
1384
Message
Z Axis - Power DAC
failed
Cause
Operator Action
The universal arm controller reporting the alarm
has detected that DAC
controlling the amount of
power to the Z axis motor
is not performing within
tolerances.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Chapter 3 Troubleshooting
Service Action
3 - 228
System Response
Check that supply voltages are Notify the alarm via
functioning and are within spec- the UI. Perform an
emergency stop.
ifications.
Where
Raised
AM Controllers
Ensure the reference voltage to
the Z axis DAC is within specifications.
If possible, ensure that the Z
axis power DAC is supplying the
expected output for the applied
input data.
Replace the Z axis DAC or the
board containing the Z axis
DAC if the DAC is not functioning properly.
Arm Failure 45 Syringe Is Always Busy
1385
Syringe Is Always Busy
The universal arm controller reporting the alarm
is waiting for the syringe
to complete an operation
but it is taking too long.
Check serial connections to the Notify the alarm via
The system performed
the UI. Perform an
an Emergency stop: per- syringe pump.
emergency stop.
form a Recovery. If the
problem persists call Service.
AM Controllers
Arm Failure 47 Syringe Took Too Long To
Respond
1387
Syringe Took Too Long
To Respond
The universal arm controller reporting the alarm
is waiting for the syringe
to respond to a previous
command but it took too
long.
Check serial connections to the Notify the alarm via
The system performed
the UI. Perform an
an Emergency stop: per- syringe pump.
emergency stop.
form a Recovery. If the
problem persists call Service.
AM Controllers
Arm Failure 48 Syringe Could Not Be Initialized
1388
Syringe Could Not Be Ini- The universal arm contialized
troller reporting the alarm
could not initialize the
arms syringe pump.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for blockages and loose Notify the alarm via
connections before attempting the UI. Perform an
to reinitialize. The pump will not emergency stop.
accept commands until it has
been successfully initialized.
This error can only be cleared
by successfully initializing the
probe.
AM Controllers
Arm Failure 49 Syringe Does Not Understand 1389
The Command
Syringe Does Not Under- The universal arm constand The Command
troller reporting the alarm
received an error message from the arms
syringe indicating that
the syringe did not understand the last command
sent to it.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Either Software defect or communication error.
AM Controllers
Check syringe serial communications cables for unreliable
connections.
Notify the alarm via
the UI. Perform an
emergency stop.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Chapter 3 Troubleshooting
Cause
Operator Action
Service Action
3 - 229
System Response
Where
Raised
Arm Failure 50 Syringe Command Parameter 1390
Is Invalid
Syringe Command
Parameter Is Invalid
The universal arm controller reporting the alarm
received an error message from the arms
syringe indicating that
the last command sent to
it contained an invalid
parameter.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Either Software defect or communication error.
Notify the alarm via
the UI. Perform an
Check syringe serial communi- emergency stop.
cations cables for unreliable
connections.
AM Controllers
Arm Failure 51 Syringe Must Be Initialized
Syringe Must Be Initialized
The universal arm controller reporting the alarm
received an error message from the arms
syringe indicating that it
must be initialized before
any further commands
can be performed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Either Software defect or communication error.
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
1391
Check syringe serial communications cables for unreliable
connections.
Arm Failure 52 Syringe Plunger Is Overloaded
1392
Syringe Plunger Is Over- The universal arm conloaded
troller reporting the alarm
received an error message from the arms
syringe indicating that
the plunger is overloaded.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
Check for blockages of the
the UI. Perform an
syringe plunger or excessive
back pressure. The pump must emergency stop.
be reinitialized before normal
operation can resume.
AM Controllers
Arm Failure 53 Syringe Valve Is Overloaded
1393
Syringe Valve Is Overloaded
The universal arm controller reporting the alarm
received an error message from the arms
syringe indicating that
the valve is overloaded.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check for valve blockage or
excess back pressure. The
valve must be reinitialized
before normal operation can
resume.
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Syringe Move Is Not Per- The universal arm conmitted
troller reporting the alarm
received an error message from the arms
syringe indicating that a
plunger move is not permitted. When the valve is
in bypass or throughput
position plunger movement commands are not
allowed.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Arm Failure 54 Syringe Move Is Not Permitted
1394
Continual valve overload errors
are an indication the valve
should be replaced.
This error can be caused by a
previous error condition where
the valve is left in bypass or
throughput position.
Suspect defect in software.
Initialization of the syringe via
diagnostics mode or recovery is
required.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Arm Failure 55 Syringe Error With Unknown
Source
Code
1395
Message
Syringe Error With
Unknown Source
Chapter 3 Troubleshooting
Cause
Operator Action
Service Action
The universal arm controller reporting the alarm
received an error message from the syringe but
it is not a recognized
published error.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Suspect communications error
or software version incompatibility.
3 - 230
System Response
Where
Raised
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
Notify the alarm via
the UI. Perform an
emergency stop.
AM Controllers
AM Controllers
Check syringe serial connections for reliability.
Ensure that software versions
are correct for the release - in
particular the master, and universal arm software as well as
syringe revision.
Correct if required.
Arm Failure 56 Error Communicating With
The Syringe
1396
Error Communicating
With The Syringe
The universal arm con- The system performed
troller reporting the alarm an Emergency stop: perform a Recovery. If the
is indicating that either
problem persists call Ser1. The buffer used for
vice.
receiving serial data from
the syringe has overflowed.
Check syringe serial connections for reliability.
Software defect - possibly buffer
must be increased.
2. The control signals
used for coordinating
serial data transmission
to the syringe are not in
the correct state.
Arm Failure 57 Syringe Hardware Malfunction
1397
Syringe Hardware Malfunction
Not used.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Notify the alarm via
the UI. Perform an
emergency stop.
Arm Failure 74 Cts piercer lock not locked
1414
CTS piercer lock not
locked
The AM has detected
that the piercer latch is
not in one of it's detent
positions.
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Check CTS latch solenoid and Notify the alarm via
drive circuitry for proper opera- the UI. Perform an
tion.
emergency stop.
AM Master
Check piercer spring for proper
tension.
Check piercer latch for excessive friction.
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Arm Failure 75 Cts probe mode switch failure 1415
Message
Cause
CTS probe mode switch The AM attempted to set
failure
the CTS mode (sample
or CTS) but after verifying determined that the
piercer was not in the
expected mode.
Operator Action
The system performed
an Emergency stop: perform a Recovery. If the
problem persists call Service.
Possible causes:
Chapter 3 Troubleshooting
Service Action
3 - 231
System Response
Check CTS latch solenoid and Notify the alarm via
drive circuitry for proper opera- the UI. Perform an
emergency stop.
tion.
Where
Raised
AM Master
Check piercer spring for proper
tension.
Check piercer latch for excessive friction.
1. CTS spring tension too
light.
2. Faulty CTS position,
or latch sensor
3. Faulty latch solenoid
or circuitry.
CTS Solenoid The CTS hardware used to
Latch Failure change the probe between
piercing mode and sample
mode failed to switch.
Location
Unreachable
(sample or
reagent)
Vial Location Unreachable
1416
1417
Cannot switch CTS
between piercing and
sample mode.
The sensor was not seen Perform a recovery. If the
after performing the CTS problem persists, call
mode switch operation. service.
Failure could be sensor,
spring, solenoid, or software.
Check CTS latch solenoid and Notify the alarm via
drive circuitry for proper opera- the UI. Perform an
tion.
emergency stop.
AM Controllers
Check piercer spring for proper
tension.
Check piercer latch for excessive friction.
Instrument coordinates are
Location unreachable by Invalid arm homing posi- Perform Coordinates
tion or coordinate adjust- Adjustment. If the prob- closely referenced to the arm
Probe <Arm>: track #
lem persists, call service. home position sensor.
<Rack>,position <Posi- ment failure.
tion>.
- Notify the alarm
through the UI
AM Master
1. Ensure that the home sensor
for the arm that reports the
alarm is in the proper location.
2. From diagnostics run coordinates adjustment.
(Cuvette)
Location
Unreachable
Cuvette Location Unreachable
1418
- Notify the alarm via AM Master
Instrument coordinates are
Location unreachable by Invalid arm homing posi- Perform Coordinates
the UI
tion or coordinate adjust- Adjustment. If the prob- closely referenced to the arm
Probe <Arm>: cuvette
lem persists, call service. home position.
<Cuvette Slot ID>, well ment failure.
<well position>.
1. Ensure that the home sensor
for the arm that reports the
alarm is in the proper location.
2. From diagnostics run coordinates adjustment.
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 232
Severe Errors
For a general description of this alarm category, see "Severe Errors" on page 3-18.
Table 3-6 Severe Errors
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Service Action
System Response
Where
Raised
DB Startup
Failed
The startup of the database
failed. DB could not connect
to MS Data Engine.
The database does not N/A
Startup of database
failed, DB could not con- exist or it is not well connect to MS data engine. figured.
SYS-VER-02-07
CM
Incorrect DB
version
The startup of the database
failed. The DB subsystem
version does not match TOP
database version.
Startup of database
failed. the DB subsystem
version does not match
TOP database version.
SYS-VER-02-07
CM
Application
already running
ACL TOP, DBInstall, DBUtility
and DBUpgrade applications
cannot run together because
they need exclusive access to
database.
An application is being
executed which must not
be running while executing ACL TOP.
SYS-VER-02-07
DB down
The database service is down
and it is not accessible.
An unrecoverable data
base exception has
occurred.
The database service got Start SQL service.
disconnected.
Start CM app.
CTRL Comm
Error
20
A non-recoverable error
occurred in the Controller
Communications Manager or
the low level CAN bus driver
(master or controller side.
Analyzer internal communication error.
Built-in checks in the
software detected an
unrecoverable error.
Power off and restart the
instrument.
0
A non-recoverable error
occurred in the CM/AM Communications Manager (e.g.
loss of connection).
Analyzer / Control Module loss of communication.
Communication cable
disconnection. Software
or electronic failure.
Check communication
cable.
AM-CM
Comm Error
If the instrument is in Emergency Stop this alarm is not
reported.
One of the AM processors
failed to initialize, due to an
Invalid Controller ID.
CM
SYS-VER-02-07
AM Master
AM Controllers
If the problem persists,
call Service.
SYS-EVAL-08-02-xx AM Master
CM
Power off and restart the
instrument.
If the problem persists,
call Service.
Failure of LRC or CRC check. 5
Program
Integrity (Failure): master
(Processor)
Initialization
(Failure):
cuvette
SYS-VER-02-07
11
Master controller failure. Master controller board
malfunction.
Power off and restart the
instrument.
SYS-VER-02-07
AM Master
If the problem persists,
call Service.
Cuvettes controller initial- Cuvettes controller board Power off and restart the
ization failure.
did not pass initialization instrument.
tests.
If the problem persists,
call Service.
SYS-VER-02-07
This is a software defect.
Please obtain the log files /
backups and submit a complaint
into the complaint system for
immediate attention.
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
System Response
Where
Raised
AM Controllers
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Controllers
12
Racks controller initialization failure.
Power off and restart the
Racks controller board
did not pass initialization instrument.
tests.
If the problem persists,
call Service.
One of the AM processors
(Processor)
failed to initialize, due to an
Initialization
(Failure): ORU Invalid Controller ID.
13
Optical Reading Units
controller initialization
failure.
Optical Reading Units
controller board did not
pass initialization tests.
7
<Arm> Arm controller ini- Arm controller board did Power off and restart the
instrument.
tialization failure.
not pass initialization
tests.
If the problem persists,
call Service.
One of the AM processors
failed to initialize, due to an
Invalid Controller ID.
Service Action
3 - 233
SYS-VER-02-07
This is a software defect.
Please obtain the log files /
backups and submit a complaint
into the complaint system for
immediate attention.
One of the AM processors
(Processor)
failed to initialize, due to an
Initialization
(Failure): rack Invalid Controller ID.
(Processor)
Initialization
(Failure):
Chapter 3 Troubleshooting
SYS-EVAL-07-06-xx AM Controllers
Built-in checks in the
software detected an
unrecoverable error.
Power off and restart the
instrument.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Invalid Param- Invalid parameter provided in 16
eter: cuvette a function call, message
queue or inter-task communication mechanism.
Cuvettes Controller soft- Built-in checks in the
ware error.
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Invalid Param- Invalid parameter provided in 17
eter: rack
a function call, message
queue or inter-task communication mechanism.
Racks Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Invalid Param- Invalid parameter provided in 18
eter: ORU
a function call, message
queue or inter-task communication mechanism.
Optical Reading Units
Built-in checks in the
Controller software error. software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Master Controller software error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Invalid Param- Invalid parameter provided in 14
eter
a function call, message
queue or inter-task communication mechanism.
<Arm> Arm Controller
software error.
Invalid Param- Invalid parameter provided in 15
eter: master
a function call, message
queue or inter-task communication mechanism.
Master Controller software error.
Memory Allocation (Failure): master
Memory allocation failed or
stack usage exceeds limit.
25
Built-in checks in the
software detected an
unrecoverable error.
SYS-EVAL-07-06-xx AM Master
AM Controllers
If the problem persists,
call Service.
AM Controllers
AM Controllers
AM Controllers
AM Controllers
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
OS (Failure):
master
Error detected when calling
kernel facilities.
30
OS (Failure):
cuvette
Error detected when calling
kernel facilities.
31
OS (Failure):
rack
Error detected when calling
kernel facilities.
32
OS (Failure):
ORU
Error detected when calling
kernel facilities.
33
Software
Logic (Failure): master
Software logic error such as
an invalid path in a switch
statement or if.else branch.
35
Software
Logic (Failure): cuvette
Software logic error such as
an invalid path in a switch
statement or if.else branch.
36
Software
Logic (Failure): rack
Software logic error such as
an invalid path in a switch
statement or if.else branch.
37
Software
Logic (Failure): ORU
Software logic error such as
an invalid path in a switch
statement or if.else branch.
38
Invalid State:
master
Invalid state for an event,
function call, message, etc
40
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 234
System Response
Where
Raised
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Cuvettes Controller soft- Built-in checks in the
ware error.
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Racks Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Optical Reading Units
Built-in checks in the
Controller software error. software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Master Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Cuvettes Controller soft- Built-in checks in the
ware error.
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Racks Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Optical Reading Units
Built-in checks in the
Controller software error. software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Master Controller software error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Master Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
AM Controllers
AM Controllers
AM Controllers
AM Controllers
AM Controllers
AM Controllers
AM Controllers
AM Controllers
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 235
System Response
Where
Raised
Cuvettes Controller soft- Built-in checks in the
ware error.
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Racks Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Optical Reading Units
Built-in checks in the
Controller software error. software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
It was detected that there is a 45
potential for a stack problem.
Master Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Controllers
Stack Low:
cuvette
It was detected that there is a 46
potential for a stack problem.
Cuvettes Controller soft- Built-in checks in the
ware error.
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Controllers
Stack Low:
rack
It was detected that there is a 47
potential for a stack problem.
Racks Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Controllers
Stack Low:
ORU
It was detected that there is a 48
potential for a stack problem.
Optical Reading Units
Built-in checks in the
Controller software error. software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Controllers
Unknown
Command:
master
The command received is not 50
supported.
Master Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Unknown
Command:
cuvette
The command received is not 51
supported.
Cuvettes Controller soft- Built-in checks in the
ware error.
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Invalid State:
cuvette
Invalid state for an event,
function call, message, etc
41
Invalid State:
rack
Invalid state for an event,
function call, message, etc
42
Invalid State:
ORU
Invalid state for an event,
function call, message, etc
43
Stack Low:
master
AM Controllers
AM Controllers
AM Controllers
AM Controllers
AM Controllers
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 236
System Response
Where
Raised
Unknown
Command:
rack
The command received is not 52
supported.
Racks Controller software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
instrument.
Please obtain the log files /
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
Unknown
Command:
ORU
The command received is not 53
supported.
Optical Reading Units
Built-in checks in the
Controller software error. software detected an
unrecoverable error.
SYS-VER-02-07
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
backups and submit a complaint
If the problem persists,
into the complaint system for
call Service.
immediate attention.
AM Master
AM Disconnection
The CM has lost the connec- 56
tion with the AM module.
Interrupted communication between the Analyzer and the Control
Module.
Communication cable
disconnected. Analyzer
powered off. Other hardware/software communication problems.
Check communication
cable connection. Verify
that the Analyzer is powered on. Restart the system (both Analyzer and
Control Module); if the
problem persist call Service.
SYS-VER-02-07
Controller
Upgrade
Failed
Controller Upgrade has failed 58
since downloaded SW version does not match SW version actually used. The AM
reported an exception during
the upgrade process.
Controller <Controller
Name> upgrade failure.
Controller Upgrade has
failed.
Call Service.
SYS-EVAL-07-01-01 CM
Interface Module
upgrade failed.
IM is reporting a different The application must be Ensure current CM software is
version than expected.
re-started in order to exe- LAS software. Restart the IM.
cute the IM upgrade process again. If the
problem persist, call Service.
AM Controllers
AM Controllers
CM
The AM not responding during controllers upgrade.
There is a 1 min timeout.
AM/CM loss of communications during upgrade process.
IM Upgrade
Failed
IM Upgrade Failed
59
Incompatible
IM software
Incompatible IM software ver- 60
sion.
Incompatible IM software IM version is incompati- Call Service
version.
ble with current CM software.
Incompatible
AM Master
software
Incompatible interface version between AM/CM
Call Service.
Incompatible AM Master AM Master version is
incompatible with current
software version.
CM software.
Detected interface version <Interface Version>
and expected <Interface
Version>.
84
Ensure current CM software is
LAS software. Restart the IM.
SYS-EVAL-07-02-03 CM
SYS-EVAL-08-01-xx CM
SYS-EVAL-07-01-01 CM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
85
Incompatible Incompatible interface vercontroller ver- sion between a controller and
the AM Master software
sion
Call Service.
Incompatible <Controller A controller version is
incompatible with current
Name> controller verAM Master software.
sion.
OS (Failure)
Chapter 3 Troubleshooting
Service Action
3 - 237
System Response
Where
Raised
SYS-EVAL-07-01-01 CM
Error detected when calling
kernel facilities.
61
<Arm> Arm Controller
software error.
Built-in checks in the
software detected an
unrecoverable error.
SYS-EVAL-07-06-xx AM Master
Power off and restart the This is a software defect.
Please obtain the log files /
instrument.
AM Conbackups and submit a complaint
trollers
If the problem persists,
into the complaint system for
call Service.
immediate attention.
Software
Software logic error such as
Logic (Failure) an invalid path in a switch
statement or if.else branch.
65
<Arm> Arm Controller
software error.
Built-in checks in the
software detected an
unrecoverable error.
Power off and restart the
instrument.
Arm Invalid
State
70
Built-in checks in the
software detected an
unrecoverable error.
Power off and restart the
instrument.
Built-in checks in the
software detected an
unrecoverable error.
Power off and restart the
instrument.
Built-in checks in the
software detected an
unrecoverable error.
Power off and restart the
instrument.
There was a software
scheduling conflict.
If the problem persists,
call Service.
Arm Stack
Low
Invalid state for an event,
function call, message, etc
It was detected that there is a 75
potential for a stack problem.
Unknown Arm The command received is not 80
Command
supported.
Material Dispense Error
SW detected a material that
was not dispensed
86
<Arm> Arm Controller
software error.
<Arm> Arm Controller
software error.
<Arm> Arm Controller
software error.
Material <Material
Name> not dispensed.
If the problem persists,
call Service.
If the problem persists,
call Service.
SYS-EVAL-07-06-xx AM Master
AM Controllers
SYS-EVAL-07-06-xx AM Master
AM Controllers
SYS-EVAL-07-06-xx AM Controllers
If the problem persists,
call Service.
If the problem persists,
call Service.
SYS-EVAL-07-06-xx AM Master
AM Controllers
SYS-EVAL-07-06-xx CM
This is a software defect.
Please obtain the log files /
backups and submit a complaint
into the complaint system for
immediate attention.
ACL-TOP 300CTS Service Manual
Feedback
Chapter 3 Troubleshooting
3 - 238
LAS Track
The exceptions in this group apply to the ACL TOP 700 LAS model. They do not apply to the ACL TOP 300.
Table 3-7 LAS Track
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Service Action
System Response
Where
Raised
LAS Track Track Communications
Error
LAS Track communications
error.
10000
LAS Track communications error.
Check that LAS track is opera- SYS-EVAL-07-05-01 IM
Check LAS Track/IM
LAS Track is down or
LAS Track/IM connection connection. If the prob- tional. Check that the LAS
lem persists call Service. instrument is enabled on the
failure
LAS track management software. Check cable between IM
and track is connected & functioning.
LAS Track Unavailable
LAS Track Unavailable.
10002
LAS Track Unavailable.
LAS Track is in Error/
Pause/Manual State.
LAS Track Invalid Sample Data
LAS Track has provided sam- 10003
ple data with inconsistencies.
LAS Sample <Sample
ID> rejected.
Incorrect Sample ID pro- N/A
vided by the LAS Track.
SYS-EVAL-07-05-01 IM
Capped Tube provided by the 10004
LAS Track Caps Not Sup- LAS Track.
ported
LAS Sample <Sample
ID> rejected.
N/A
A Capped tube was
intended to be provided
by the LAS Track. This is
not supported by the ACL
TOP LAS instrument.
SYS-EVAL-07-05-01 IM
Check LAS Track. If the Check LAS Track. If the probproblem persists call Ser- lem persists call Service of
Track Vendor.
vice of Track Vendor.
LAS Track Reset Queue
Pending
LAS Track has requested to 10005
reset the queue but the instrument does not let it do that.
LAS Status or Analyzer
Reset Queue Request
denied. Allow to clear the Status not ready for
physical queue is unsafe. reseting the queue.
Check Analyzer.
LAS Track Reset Queue
In Progress
LAS Sample was intended to 10007
be provided while a Reset
Queue was in progress.
LAS Sample <Sample
ID> rejected.
N/A
10006
The instrument rejects the
LAS Track Not Ready For LAS Sample because it is not
ready for sampling.
Sampling
LAS Track Sample Not
Expected
Sample not expected at Aspi- 10008
ration Point.
Reset Queue in progress.
LAS Status or Analyzer
LAS Sample <Sample
ID> cannot be processed not ready for sampling.
at this time.
LAS Sample <Sample
ID> not expected at Aspiration Point. This sample
shall not be processed.
SYS-EVAL-08-01-xx IM
SYS-EVAL-07-05-01 IM
Check LAS Arm to
ensure the LAS Arm is
not inside the sample
tube. If problem persists,
call Service.
If problem persists, call
Service.
Recovery not performed N/A
properly or sample
inserted manually to the
Queue.
SYS-EVAL-07-05-01 IM
Instrument will not accept tubes SYS-EVAL-08-02-xx IM
from LAS track when analyzer
status is: E-Stop, Diagnostics,
Power Up, Initializing or Warming up. If IM not connected,
instrument will also not accept
tubes.
SYS-EVAL-07-05-01 IM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Chapter 3 Troubleshooting
Service Action
3 - 239
System Response
Where
Raised
LAS Sample <Sample
ID> order different than
the expected at Aspiration Point. This sample
shall be processed.
Samples order changed
in the Sample Tube
Queue.
N/A
SYS-EVAL-07-05-01 IM
Sample Not processed due to 10010
LAS Track Job Not Avail- the jobs are not available.
able
LAS Sample <Sample
ID> not processed.
Processing not feasible N/A
for LAS Sample <Sample
ID>. Sample has either:
No jobs ordered, jobs
that are inconsistent/disabled or required volume
exceeds the maximum
cuvette volume.
SYS-EVAL-07-05-01 IM
Sample Not processed due to 10011
LAS Track No Tube Pres- the Sample Tube Queue is
empty
ent
LAS Sample <Sample
ID> not processed.
LAS Sample <Sample
ID> not available in the
Sample Tube Queue.
N/A
SYS-EVAL-07-05-01 IM
LAS Track Sample Out
Of Order
Sample not expected at Aspi- 10009
ration Point.
Sample Tube Queue is
empty.
LAS Track No Fluid
Detected
Sample Not processed due to 10012
a not fluid detected.
LAS Sample <Sample
ID> not processed.
Liquid not detected in
LAS Sample Tube
N/A
SYS-EVAL-07-05-01 IM
LAS Track Insufficient
Volume
Sample Not processed due to 10013
an Insufficient Volume.
LAS Sample <Sample
ID> not processed.
N/A
Insufficient liquid
detected in LAS Sample
Tube. <LAS Volume>
needed.
SYS-EVAL-07-05-01 IM
LAS Track Arm Failure
Sample Not Processed due to 10014
a LAS Arm Failure.
LAS Sample <Sample
ID> not processed.
LAS Arm Failure during N/A (Operator Action
LAS Sample processing. covered by AM alarm)
SYS-EVAL-07-05-01 IM
LAS Track Instrument
Unavailable
Sample Not Processed due to 10024
an Instrument Hardware
Error.
LAS Sample <Sample
ID> not processed.
N/A (Operator Action
Instrument hardware
error during LAS Sample covered by AM alarm)
aspiration.
SYS-EVAL-08-02-xx IM
LAS Track LAS Sample
Aspiration
Timeout.
Sample Not Processed due to 10029
LAS Sample Aspiration timeout.
LAS Sample <Sample
ID> not processed.
Aspiration Timeout
elapsed while tube was
waiting in the queue.
LAS Track Sample ID
Mismatch
Sample ID mismatching when 10015
releasing the Sample Tube.
LAS Sample <Sample
ID> not processed.
Sample ID <Sample ID> N/A
before aspiration does
not match Sample ID
<Sample ID> after aspiration.
LAS Track Request not
supported
LAS Track sent a request that 10016
is not implemented/suppported for TOP.
LAS Track request not
supported.
The LAS Track sent a
command to the instrument that is not supported.
Resend the tube to the
track in case the tube
needs to be processed
Report the error to the
administrator. If problem
persists, call Service.
SYS-EVAL-08-02-xx IM
SYS-EVAL-07-06-xx IM
SYS-EVAL-07-05-01 IM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
The format of the message or 10017
LAS Track fields contained in it are not
Invalid Format Message compliant with the TOP specifications.
Message
Cause
Operator Action
Invalid Format Message. The LAS Track transmit- Report the error to the
administrator.
ted a message whose
format is not correct.
The Operating System
Event Log can be
reviewed for further information about the field
that was not properly formatted.
Chapter 3 Troubleshooting
Service Action
3 - 240
System Response
Where
Raised
SYS-EVAL-07-05-01 IM
LAS Track Channel creation failed
The ACL TOP could not create a channel for communicating with the LAS Track.
10018
Creation of the LAS
Track communication
channel failed.
Invalid Synapse Driver.
Report the error to the
administrator.
SYS-EVAL-08-01-xx IM
LAS Track Invalid channel configuration
The current channel configu- 10019
ration defined through the
control panel is not supported.
Creation of the LAS
Track communication
channel failed.
Current channel configu- Report the error to the
ration is not supported. administrator
SYS-EVAL-08-01-xx IM
10020
The Synapse storage is
LAS Track Message Stor- almost full of messages waiting to be sent to the LAS
age Full
Track.
Storage of mesages sent Number of messages
pending to be uploaded
to the LAS Track <%>
to the LAS Track is
full.
reaching capacity.
Check communication
status in both ends. If
communications cannot
be restored disable them
and call service.
SYS-EVAL-07-05-01 IM
10021
The Synapse storage is
almost full of messages waiting to be sent to the LAS
Track. No more messages
are accepted.
Storage of messages
sent to the LAS Track
overloaded. New
uploaded messages will
be rejected.
Number of messages
pending to be sent to the
LAS Track has reached
storage limit.
Check communication
status in both ends. If
communications cannot
be restored disable them
and call service.
SYS-EVAL-07-05-01 IM
Message not delivered to the 10022
LAS Track Message Not LAS Track.
Delivered to
the LAS Track
LAS Track communications error.
Message not delivered to
the LAS Track. LAS
Track did not respond
(ACK) or rejected (NAK)
a message.
Check communication
status in both ends. If
communications cannot
be restored disable them
and call service
SYS-EVAL-08-00-xx IM
LAS Track Tube Type provided by the
Tube Type Not LAS Track not supported.
Supported
LAS Sample <Sample
ID> rejected.
The sample provided by N/A
the LAS Track is in a tube
not supported by the
instrument.
LAS Track Message Storage Overloaded
NOTE: Currently, the ACL
TOP LAS
accepts all
tube types
supported by
the protocol (1
to 9). Therefore, this
alarm shall not
be triggered
by now.
10023
SYS-EVAL-07-04-xx IM
ACL-TOP 300CTS Service Manual
Feedback
Alarm/Error
Name
Alarm Description
Code
Message
Cause
Operator Action
Message not responded by
LAS Track Message Not the LAS Track.
Responded by
the LAS Track
10027
LAS Track communications error.
Response not received
from LAS Track.
Check communication
status in both ends. If
communications cannot
be restored disable them
and call service
Sample ID not supported.
LAS Track SampleID not
supported.
10028
LAS Sample <Sample
ID> not supported. This
tube shall be released.
Incorrect Sample ID pro- N/A
vided by the LAS Track.
Chapter 3 Troubleshooting
Service Action
3 - 241
System Response
Where
Raised
SYS-EVAL-08-00-xx IM
SYS-EVAL-08-01-xx IM
Not Applicable
Popups and
other messages
A non-authorized user to
access this information is
logged on the system.
SYS-EVAL-09-01-xx
Restricted
information
This message shall be displayed instead of patient
information when a nonauthorized user is logged on.
<Restricted>
Purge Progress
Deleting sample %1 of %2.
Deleting sample %1 of
%2.
SYS-VER-02-07
XML Files
error
This message shall be presented when one of the
selected XML files in "REvsion History" is not a well
formed XML genrated with
CM
Error processing files.
One of the Files is not a
proper XML file generated with the CM.
SYS-EVAL-08-02-xx CM
Out of valid
range.
Number out of valid range.
This number is out of this
valid range [X, Y].
SYS-EVAL-09-01-xx CM
The field will be reset to
the previous value.
NOTE: X (Minimum
value) Y (Maximum
value)
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Supplemental Error Code Information
Overview
This document lists a subset of the errors (alarms) generated by the ACL TOP. When one of these errors is generated, it appears in the ACL TOP General Log. The
information given is an error code, a text descriptions, a filename (source of the error), line number (source of the error), and a sub code. Some of these errors cause
the system to perform an emergency stop.
Master Controller PCB Failures - Error Code 00005
The SW groups a number of these exceptions together such that they are reported as an "00005" Master Controller Failure. While Master Controller Failures (MCFs)
are generated throughout the ACL TOP AM Master and Controllers SW, this section only describes those MCFs that relate to ORU processing.
Many (if not most) of the reported "00005" errors are SW errors. Few, if any of these errors are hardware errors. And the remaining "00005" errors are due to cockpit
errors (ie. The versions of SW on the AM Master controller and the ORU controller are mismatched).
ERROR CODE: 00005 (Exc. # 33) (EXH_ORU_OS_ID) (Emergency Stop)
Description: The ORU controller SW executes within the Nucleus operating system (OS) environment. The ORU controller SW calls Nucleus OS provided procedures. If a call to one of those procedures returns a fail indication, then this error is generated. An example of this is an attempt to send a message to a task's queue
fails.
Occurrence: This OS error occurs because of an attempt to send a message to a queue which was already full. Throughout the SW, there are many message
queues of many sizes. The size of the queue determines the number of unprocessed messages it can hold. A message queue becomes full because messages are
sent to the queue faster than the underlying task can process them (ie. Remove them from the queue).
What to do: The queue may need to be made larger or the underlying task may need to be given a higher execution priority.
ERROR CODE: 00005 (Exc. # 38) (EXH_ORU_SW_LOGIC_ID) (Emergency Stop)
Description: This is a generic error used throughout the system SW. If the SW attempts to take an illogical path, then this error is generated. This error is typically
useful during the debugging of new SW.
Occurrence: Has not been seen (for ORU) in any log file.
What to do: If one of these is seen, it suggests an ORU SW error. Report to the IL R&D SW group.
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ERROR CODE: 00005 (Exc. # 43) (EXH_ORU_INVALID_STATE_ID) (Emergency Stop)
Description: The ORU controller SW has a table that identifies the messages it processes. This table also list the functions it executes in response to the incoming
message, and the modes for which the function executes. So, each time the ORU controller receives a message, this table is searched to see if it contains that message. If the message is found, then the matching function is executed if the ORU controller is in the allowable mode. For example, this error is generated, if a message
is received and its function is only allowable in OPERATING_MODE but the current mode of the ORU controller is INITIALIZING_MODE.
Occurrence: Has not been seen in any log file. This could be seen as:
Filename: CFGMGR.CPP LINE # 167
Filename: CFGMGR.CPP LINE # 269
Filename: IPCUFUNC.CPP LINE # 214
What to do: Check that the controller is flashed with the correct version of SW.
ERROR CODE: 00005 (Exc. # 48) (EXH_ORU_STACK_LOW_ID) (Emergency Stop)
Description: In each controller, there is a low priority task (wakes up every 10 seconds) that computes the available stack space on the next task in the list of initialized tasks (on a round robin basis). If less than 20% of the whole stack space is available, then this error is generated.
Occurrence: Has not been seen in any log file. It is only generated from:
Filename: STACKCHK.CPP LINE # 417
What to do: Report the error to the IL R&D SW group. It suggests that the SW needs to increase the amount of stack space for the given task.
ERROR CODE: 00005 (Exc. # 53) (EXH_ORU_UNKNOWN_COMMAND_ID) (Emergency Stop)
Description: As described for error code 00005 Exc. # 43, each controller has a table which identifies messages, functions, and modes. Each time a controller
receives a message; this table is searched for that message. If the incoming message is not among the allowable messages in that table, this error is generated.
Occurrence: This has happened in the field. It is generated only from:
Filename: IPCUFUNC.CPP LINE # 229
What to do: The issue was that the ORU controller was not flashed with the correct version of SW. Flash the controller with the correct version of SW.
ERROR CODE: 00015 (Exc. # 18) (EXH_ORU_INVALID_PARAM_ID) (Emergency Stop)
Description: If an input parameter value does not make sense, this error is generated. For example, if an unknown wavelength is given as an input parameter (ie.
NOT 405, 660, or DARK), then this error is reported.
Occurrence: Hasn't been seen (for the ORU) in any log file. Potential sources of this error in SW are too numerous to list.
What to do: If this is seen, then it suggests a SW error. Report the error to the IL R&D SW group.
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Notification Errors
The following group of errors does not cause an emergency stop or a controlled stop. They are for notification purposes only.
ORU Module Disabled Notifications
ERROR CODE: 01041 (EXH_ORU_DISABLED_MANUAL) (Notify Only)
Description: This is a notification that while in diagnostics, the ORU X has been manually disabled.
Occurrence: N/A
What to do: N/A
The following error codes (01042 through 01045) communicate that the specified ORU module has been disabled due to an erroneous result in the Air Blanking test.
There have been cases of this reported from the field. In virtually all of these cases, the Air Blanking test was performed before the ORUs were in thermal regulation.
ERROR CODE: 01042 (EXH_ORU_DISABLED_AIR_LOW_LIMIT) (Notify Only)
Description: The ORU X has been disabled because a reading from an Air Blanking test is below the lower limit. Only if not in diagnostic mode.
Occurrence: See error 01295.
ERROR CODE: 01043 (EXH_ORU_DISABLED_AIR_HI_LIMIT) (Notify Only)
Description: The ORU X has been disabled because a reading from an Air Blanking test is above the upper limit. Only if not in diagnostic mode.
Occurrence: See error 01295.
ERROR CODE: 01044 (EXH_ORU_DISABLED_AIR_DRIFT_LOW) (Notify Only)
Description: The ORU X has been disabled because a calculated drift is out of range on the low side. Only if not in diagnostic mode.
Occurrence: See error 01284.
ERROR CODE: 01045 (EXH_ORU_DISABLED_AIR_DRIFT_HI) (Notify Only)
Description: The ORU X has been disabled because a calculated drift is out of range on the high side. Only if not in diagnostic mode.
Occurrence: See error 01284.
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HW Specific Notifications
ERROR CODE: 01046 (EXH_ORU_DISABLED_VOLTAGE) (Notify Only)
Description: If not in diagnostic mode and an ORU voltage error is detected, the ORU X is disabled.
Occurrence: Have not seen this error in any log file.
What to do: This suggests a HW problem with an ORU power supply.
ERROR CODE: 01100 (EXH_ORU_VOLTAGE_ID)
Description: This is somewhat redundant of the above error. If a 01046 error occurs, so should this error.
Occurrence:
What to do: This suggests a HW problem with an ORU power supply.
ORU Module Failed to Go into Regulation Notifications
The following errors (01115-01118) are reported when an ORU module fails to go into thermal regulation. If an ORU module fails to go into thermal regulation, it suggests either a HW issue or an environmental issue.
ERROR CODE: 01115 (EXH_ORU1_TEMP_ERR_ID)
Description: Once put into a thermal ADJUST state, an ORU module has a set period of time to reach thermal REGULATE state. If after that period of time has
elapsed and the ORU module still has NOT reached REGULATE state, then the ORU module is said to be in the ERROR state. When the ORU controller reports
that ORU 1 is in Thermal ERROR state, this error is reported.
Occurrence: Not observed
ERROR CODE: 01116 (EXH_ORU2_TEMP_ERR_ID)
Description: Once put into a thermal ADJUST state, an ORU module has a set period of time to reach thermal REGULATE state. If after that period of time has
elapsed and the ORU module still has NOT reached REGULATE state, then the ORU module is said to be in the ERROR state. When the ORU controller reports
that ORU 2 is in Thermal ERROR state, this error is reported.
Occurrence: Not observed
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ERROR CODE: 01117 (EXH_ORU3_TEMP_ERR_ID)
Description: Once put into a thermal ADJUST state, an ORU module has a set period of time to reach thermal REGULATE state. If after that period of time has
elapsed and the ORU module still has NOT reached REGULATE state, then the ORU module is said to be in the ERROR state. When the ORU controller reports
that ORU 3 is in Thermal ERROR state, this error is reported.
Occurrence: Not observed
ERROR CODE: 01118 (EXH_ORU4_TEMP_ERR_ID)
Description: Once put into a thermal ADJUST state, an ORU module has a set period of time to reach thermal REGULATE state. If after that period of time has
elapsed and the ORU module still has NOT reached REGULATE state, then the ORU module is said to be in the ERROR state. When the ORU controller reports
that ORU 4 is in Thermal ERROR state, this error is reported.
Occurrence: Not observed
More Notifications
ERROR CODE: 01261 (EXH_ALL_ORUS_DISABLED)
Description: If all ORUs are disabled (see 01041 thru 01046) then this error is given.
Occurrence: This has been seen to occur, but it was in SW that allowed the Air Blanking test to be performed before the ORUs were in thermal regulation.
What to do: The system cannot perform analytically at this time.
ORU Module Failed to Stay in Regulation Notifications
The following errors (01264-01267) are reported when an ORU module fails to stay in thermal regulation. If an ORU module fails to stay in thermal regulation, it suggests either a HW issue or an environmental issue.
ERROR CODE: 01264 (EXH_ORU1_TEMP_WARN_ID)
Description: Once an ORU module has reached the thermal REGULATE state, it is expected to stay in the REGULATE state. If the ORU module 1 reverts to the
ADJUST state, then this error is reported.
Occurrence: Not observed
ERROR CODE: 01265 (EXH_ORU2_TEMP_WARN_ID)
Description: Once an ORU module has reached the thermal REGULATE state, it is expected to stay in the REGULATE state. If the ORU module 2 reverts to the
ADJUST state, then this error is reported.
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Occurrence: Not observed
ERROR CODE: 01266 (EXH_ORU3_TEMP_WARN_ID)
Description: Once an ORU module has reached the thermal REGULATE state, it is expected to stay in the REGULATE state. If the ORU module 3 reverts to the
ADJUST state, then this error is reported.
Occurrence: Not observed
ERROR CODE: 01267 (EXH_ORU4_TEMP_WARN_ID)
Description: Once an ORU module has reached the thermal REGULATE state, it is expected to stay in the REGULATE state. If the ORU module 4 reverts to the
ADJUST state, then this error is reported.
Occurrence: Not observed
Various ORU Reading Failure Notifications
ERROR CODE: 01278 (EXH_REF_HIGH_OR_LOW_ID)
Description: A reading from the reference channel was outside the allowable range.
Occurrence: When this was seen in a log file, it tends to occur multiple consecutive times. Following multiple occurrences of this error, we have also seen error
01281. This was the case at the Ettlingen site. These occurred as the machine went into the thermal adjust state, indicating that the Air Blanking test was being
attempted too soon. Not possible in later versions of SW.
ERROR CODE: 01279 (EXH_ORU_HIGH_DARK_ID)
Description: If the ORU, when calculating an adjusted local sum, sees a local sum dark value exceed a given threshold (8000), this error is generated.
Occurrence: Not observed
ERROR CODE: 01280 (EXH_ORU_READING_NOISY)
Description: If the ORU, in calculating a local sum, sees more than 2% variation between the min and max raw values, then this error is generated.
Occurrence: Not observed
ERROR CODE: 01281 (EXH_ORU_SATURATED)
Description: If a raw reading exceeds 62000, then this error is generated.
Occurrence: This error has been seen, but it probably occurred while the Air Blanking test was running before system was given time to thermally adjust/regulate.
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ERROR CODE: 01283 (EXH_MATH_ID)
Description: If the reportable sum for the reference channel (ORU 1) for either wavelength is zero, then this error is generated.
Occurrence: Not observed
Air Blanking or Diluent Blanking Test Notifications
ERROR CODE: 01284 (EXH_ORU_AIR_READ_FAIL) (Notify Only)
Description: This error is generated when an Air blanking drift is out of range (either high or low). This is followed by an error 01044 or 01045 (ORU disabled).
Occurrence: This has been seen, but once again it was during an Air Blanking test which was allowed to run prior to completion of the thermal adjust phase. This is
not possible in the latest released SW.
ERROR CODE: 01295 (EXH_ORU_AIR_READ_OUT_OF_RANGE) (Notify Only)
Description: This error is generated when an Air Blanking reading is out of range (either high or low). This is followed by an error 01042 or 01043 (ORU disabled).
Occurrence: This has been seen, but once again it was during an Air Blanking test which was allowed to run prior to completion of the thermal adjust phase. This is
not possible in the latest released SW.
ERROR CODE: 02082 (EXH_ORU_AIR_CAL_DATA_NOT_AVAILABLE)
Description: An Air Blanking test is performed at system startup upon completion of the thermal adjust phase and after each cuvette removal from an ORU. After
performing an Air Blanking test, an attempt is made to see if there is drift by comparing the results to previously stored Air Blanking test results. This alarm is generated because there are no previously stored results.
Occurrence: Not observed
ERROR CODE: 02084 (EXH_ORU_BLANKING_INVALID_VALUE)
Description: After running diluent blanking, while trying to store a new set of readings, and one of the readings is not valid (less than a given lower limit). This error
is reported.
Occurrence: Not observed
ERROR CODE: 02085 (EXH_ORU_FAC_DIL_CAL_NOT_AVAILABLE)
Description: Diluent blanking results must be generated before the system can be used to generate results. If there are no diluent blanking results stored, then this
alarm is generated.
Occurrence: Not observed
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Pre and Post Aspiration Errors
Figure 3-6 Pre and Post Aspiration Errors
LLD Checks – Explanation (5/13/2009)
Pre-Aspiration Baseline Check (1)
(Before LLD – After LLD) >= Pre-Threshold
(PreAspLldCheck)
Post-Aspiration Baseline Check (3)
| After LLD – After Aspiration | >= Post-Threshold
(PostAspLldCheck)
CTS Probe Closed Tubes
Aspiration Baseline Check (2)
| Before Aspiration – After Aspiration | <= Threshold
(AspLldCheck)
Unheated Sample
Probe
Pre-Aspiration Baseline Check (1)
(Before LLD – Before Aspiration) >= Pre-Threshold
(PreAspLldCheck)
All Other
Probes
Pre-Aspiration Baseline Check (1)
(Before LLD – Before Aspiration) >= Pre-Threshold
(PreAspLldCheck)
Aspiration Baseline Check (2)
| Before Aspiration – After Aspiration | <= Threshold
(AspLldCheck)
After LLD
Aspiration
Before LLD
Aspiration Before Transport
Airgap Baseline Check (2)
| After Aspiration – Before TAG | >=
Threshold
(AspBeforeTAirgapLldCheck)
Before Aspiration
After Aspiration
Before TAG
Liquid
Level
Probe is positioned
above liquid and is
STOPPED.
Record LLD Counts
as Before LLD
Probe moves until it
touches liquid and
then is STOPPED.
Record LLD Counts
as After LLD.
Probe is moved into
liquid until a certain
depth (1 or 2 mm)
and then probe is
STOPPED.
Record LLD Counts
as Before
Aspiration.
Frequency of all Aspiration Baseline Check errors
is expected to be less than 0.1% of the
aspirations.
Aspiration begins
and the Probe
tracks the
aspiration by
moving to keep the
Probe at a depth
constant (open
loop.)
Probe movement is
estimated and
dependent on
knowing vial size
(internal diameter.)
Aspiration is
complete and the
Probe is
STOPPED.
Record LLD Counts
as After Aspiration.
Final Probe position
with respect to
Liquid surface is
dependent on
knowing vial size
(internal diameter.)
Probe is positioned
above liquid and is
STOPPED.
Record LLD Counts
as Before TAG
Possible Real Causes (at time of measurement:)
Bubbles in solution
Coring debris in the sample hits the probe
Solution movement, sloshing, just placed rack
Possible Customer Induced Causes:
Using non-IL vials (internal vial dimensions don’t match, thick or
thinner vial walls, or unknown internal coatings)
Incorrect vial size (as defined in material management)
Mixing vials sizes (for multiple vials of the same material)
Overfilling the vial (liquid in the shoulder or even higher in the
neck of the vial
Shimming the vial (placing shims under the vial in the rack)
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ACL-TOP 300CTS Service Manual
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Chapter 4 Enclosure and Chassis
4-1
Chapter 4
Enclosure and Chassis
Chapter Contents
4-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4-2 Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
3
5
5
7
4-3 Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4-4 Theory of Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4-5 Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4-6 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Controllers, Covers and Racks Diagnostic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4-7 Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inner Skins Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reagent Cover Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear Inside Skin Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Spool Cover Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Top Inside Skin Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left Inside Skin Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right Inside Skin Removal/Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outer Skins Removal/Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back Wall Cover Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Top Panel Skin Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Door Assembly Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . .
Bar Code Reader Assembly Panel Removal/Replacement . . . . . . . . . . . . . . . .
Left Outer Skin Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right Outer Skin Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
10
11
12
13
14
15
16
17
17
18
19
22
23
24
ACL-TOP 300CTS Service Manual
4 - 2 Chapter 4 Enclosure and Chassis
ACL-TOP 300CTS Service Manual
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Chapter 4 Enclosure and Chassis
4-3
4-1 Overview
The ACL TOP 300 is built on a chassis and base foundation to which the functional modules of the instrument are precisely aligned and mounted. The internal and external skins enclose the instrument. The chassis and the skins provide structural support. The front door provides operator access to the instrument. This
chapter describes the chassis, enclosure, covers (skins) and door of the ACL TOP 300 instrument. It also
includes instructions for removing and replacing the skins.
4-2 Physical Layout
The following physical layouts diagrams appear in this chapter:
•
Figure 4-1 - "Chassis Layout" on page 4-4
•
Figure 4-2 - "Enclosure Layout (Skins)" on page 4-6
Chassis
The chassis, shown in Figure 4-1, is a precision machined casting in the form of an open rectangle with support ribs to which outriggers are attached. The top and bottom horizontal surfaces are machined to a very
close tolerance to ensure instrument accuracy. The bottom horizontal surface of the chassis is mounted to
a base that establishes the footprint of the instrument. The top horizontal surface of the chassis is machined
to establish a flat reference plane to which the Cuvette Handling System and Rack Handling System are
mounted.
NOTE: The Cuvette Handling System, described in Chapter 10 “Cuvette Handling System”, consists
of the following elements:
•
Loader Assembly
•
Shuttle Assembly
•
Incubator
•
Hold Area
•
ORU Assembly
•
Cuvette Waste Accumulator
•
Accumulator Chute Assemblies.
NOTE: The Rack Handling System, described in Chapter 12 “Rack Handling”, consists of the following elements:
•
Sample Assembly
•
Reagent Assembly
•
Bar Code Reader Assembly
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The bottom horizontal surface of the chassis is mounted to a urethane base that establishes the footprint (or
base) of the ACL TOP Instrument.
All functional modules (Robotic Arm Assembly, Cuvette Handling System, Rack Handling System) are
aligned with a slot/hole and dowel pin system.
Two cast aluminum pylons, to which the robotic arm is attached, are mounted at the back of the chassis. The
chassis forms a base on which are mounted the linear rail and the other components involved in moving the
cuvette shuttle. Cooling fans and filtration are mounted to the front of the chassis. The left and right outriggers attached to the chassis support functional modules such as the card cage.
Figure 4-1 Chassis Layout
Back Wall
Pylons
Chassis
Base Skin
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4-5
Back Wall
The foundation assembly includes a rectangular back wall panel made of sheet metal. The back wall is
mounted to the back surface of the pylons shown in Figure 4-1. The back wall assembly has a drop down
door to which the following components are mounted (on the interior surface):
•
PCB Bracket Assembly
•
Fuse Board
•
Fan Speed Control PCB
•
Master Controller PCB
•
Fluidic Combo PCB
The following components are mounted to the back wall panel:
•
Fan Venting Components
•
I/O Electrical Panel
•
Power Entry Module
•
Power Supply Bracket
Enclosure
The internal and external skins provide the structural integrity after the functional modules, including the
robotic arm assembly, are mounted. See Figure 4-2 on page 4-6. The left and right inside skins reinforce
the left and right outer walls, creating a solid foundation for the Bar Code Reader and front door. The Bar
Code Reader is mounted after the left and right skins are installed. The left and right skins establish the vertical references for the front door assembly. After the front door assembly is in place, the top panel is
mounted to both the back wall cover and the top of the front panel assembly, completing the structural integrity of the instrument. The back wall cover protects the components mounted to the back wall. The remaining
skins are internal and function to protect the equipment.
Inside Skin Components
The internal skins are listed below. They must be removed in following order:
•
Reagent cover – See page 4-11 to replace.
•
Rear inside skin – See page 4-12 to replace.
•
Spool cover – See page 4-13 to replace.
•
Top inside skin – See page 4-14 to replace.
•
Left inside skin – See page 4-15 to replace.
•
Right inside skin – See page 4-16 to replace.
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Outer Skin Components
The outer skins consist of the following components:
•
Back wall cover – See page 4-17 to replace.
•
Top panel skin – See page 4-18 to replace.
•
Front door assembly – See page 4-19 to replace.
•
Bar code reader assembly (panel) – See page 12-41 to replace.
•
Left outer skin – See page 4-23 to replace.
•
Right outer skin – See page 4-24 to replace.
Figure 4-2 Enclosure Layout (Skins)
Top Panel Skin
Left Inside Skin
Left Outer Skin
Rear Inside Skin
Right Inside Skin
Front Door
Assembly
BCR Assembly Panel
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Top Inside Skin
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Chapter 4 Enclosure and Chassis
4-7
Front Door
The front door provides operator access to the instrument. During normal operation the front door must
remain closed. A sensor detects whether the door is open or closed. The open/closed status is indicated by
a virtual LED on the Controllers, Covers and Racks diagnostic screen on the Control Module.
The operation of the door sensor is described in Diagnostics section "Cover Status" on page 4-9.
To replace or adjust the front door sensor, see "Front Door Assembly Removal/Replacement" on page
4-19.
4-3 Interconnect Diagram
There is no interconnect diagram for the instrument skins and chassis.
4-4 Theory of Operation
Theory of operation is not applicable to this chapter.
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4-5 Adjustments and Verifications
There are no specific adjustments or verification procedures for the enclosure or chassis. Visual verification
of the proper alignment and operation by a service engineer at the end of a service visit is sufficient.
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Chapter 4 Enclosure and Chassis
4-9
4-6 Diagnostics
Controllers, Covers and Racks Diagnostic Screen
The Controllers, Covers and Racks tab of the ACL TOP Diagnostics screen is shown in Figure 5-10 on
page 5-16. Diagnostics for the instrument front door (cover) is located on the Cover status section on this
tab, shown in Figure 4-3.
Figure 4-3 Cover Status Diagnostic Area
Cover Status
The Sample area (front door) virtual LED turns red when the front door (cover) is open, and green when the
front door is closed.
See Also
For information on the other diagnostic tools located on the Controllers, Covers, and Racks tab, navigate to
the following links:
•
"Controller Status" on page 5-17
•
"Racks" on page 12-20
•
"Reagent Block Temperature" on page 13-31
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4-7 Removal and Replacement Procedures
This section describes how to remove and install the inner and outer skins of the ACL TOP 300 instrument.
The skins must be removed in a specific sequence to avoid damage and personal injury. There may be prerequisites to meet before removing some of the skins.
All hardware is captive. When installing a skin, start all fasteners before fully tightening them.
IMPORTANT – To maintain the essential integrity of the instrument’s electromagnetic interference (EMI),
ensure all screws that secure the inner and outer skins are fully tightened.
Equipment Required
•
M3 Hex Driver
•
M2 Hex Driver
•
M2 Allen wrench
Inner Skins Removal/Replacement
Prerequisites
•
2mm driver and a 2mm Allen wrench (inner panels).
•
Before removing the inner covers, move the sample and reagent probes all the way up to facilitate
moving the arm without damaging the probes.
•
Remove all cuvettes from in the interior of the instrument.
Sequence of Removal
Unless stated otherwise in these instructions, remove the inner skins in the following sequence:
•
"Reagent Cover Removal/Replacement" on page 4-11
•
"Rear Inside Skin Removal/Replacement" on page 4-12
•
"Spool Cover Removal/Replacement" on page 4-13
•
"Top Inside Skin Removal/Replacement" on page 4-14
•
"Left Inside Skin Removal/Replacement" on page 4-15
•
"Right Inside Skin Removal/Replacement" on page 4-16
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Reagent Cover Removal/Replacement
The Reagent Cover is IL P/N 00027351600. It may be removed out of sequence.
Reagent Cover Removal
Grasp the clear reagent cover with your hand and lift it up from its location. See Figure 4-4.
Figure 4-4 Reagent Cover
Reagent Cover
0027351600
Reagent Cover Installation
To install the reagent cover, perform the procedure "Reagent Cover Removal" on page 4-11 in reverse
order.
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Rear Inside Skin Removal/Replacement
The Rear Inside Skin is IL P/N 00027339800.
Rear Inside Skin Removal
1. Loosen the four captive screws that secure the rear inside skin.
2. Grasp the rear inside skin with your hands, and pull it forward and out of the instrument. See Figure 4-5.
Figure 4-5 Remove Rear Inside Skin
Rear Inside Skin Installation
To install the rear inside skin, perform the procedure "Rear Inside Skin Removal" on page 4-12 in reverse
order.
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Spool Cover Removal/Replacement
The Spool Cover is IL P/N 00027337900.
Spool Cover Removal
1. Manually move the probes all the way to the back of the instrument. Then move the arm to its rightmost
position on the instrument.
2. Loosen the three captive screws. See Figure 4-6.
3. Grasp the spool cover with your hand, and lift it up and out of the instrument. See Figure 4-7.
Figure 4-6 Captive Screws
Figure 4-7 Remove Spool Cover
Spool Cover Installation
To install the spool cover, perform the procedure "Top Inside Skin Removal" on page 4-14 in reverse
order. See Figure 4-8.
Figure 4-8 Install Spool Cover
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Top Inside Skin Removal/Replacement
The Top Inside Skin is IL P/N 00027339700.
Top Inside Skin Removal
1. Remove all cuvettes from the interior of the instrument.
2. Manually move the probes up to their topmost position. Then move them all the way to the front of the
instrument. Then move the arm to its leftmost position on the instrument.
3. Loosen the three captive screws.
4. Grasp the top inside skin with your hands, and lift up and out of the instrument. Take care not to damage
the probe. See Figure 4-9.
Figure 4-9 Remove Top Inside Skin
Top View
Top Inside Skin Installation
To install the top inside skin, perform the procedure "Top Inside Skin Removal" on page 4-14 in reverse
order.
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Left Inside Skin Removal/Replacement
The Left Inside Skin is IL P/N 00027354400.
Left Inside Skin Removal
1. Manually move the probes all the way to the back of the instrument. Then move the arm to its rightmost
position on the instrument.
2. Remove all cuvettes from the interior of the instrument.
3. Use a 2mm hex driver to loosen the four captive screws. Use a 2mm Allen wrench for the lower left
screw because of space limitation.
4. Grasp the left inside skin with your hands, pull it towards the interior of the instrument, then lift it out. See
Figure 4-10.
Figure 4-10 Remove and Install Left Inside Skin
Use an Allen wrench
for this screw.
Remove all cuvettes.
Left Inside Skin Installation
To install the left inside skin, perform the procedure "Left Inside Skin Removal" on page 4-15 in reverse
order.
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Right Inside Skin Removal/Replacement
The Right Inside Skin is IL P/N 00027339600.
Right Inside Skin Removal
1. Manually move the probes all the way to the back of the instrument. Then move the arm to its leftmost
position on the instrument.
2. Loosen the four captive screws shown in Figure 4-11.
3. Grasp the right inside skin with your hands, then tilt the upper part toward the interior of the instrument
and lift it out.
Figure 4-11 Remove/Install Right Inside Skin
Right Inside Skin Installation
To install the right inside skin, perform the procedure "Right Inside Skin Removal" on page 4-16 in reverse
order.
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Outer Skins Removal/Replacement
Prerequisites
•
The outer skins require a 3mm driver.
Back Wall Cover Removal/Replacement
The Back Wall Cover is IL P/N 00027333900.
Back Wall Cover Removal
NOTE: Tri-Flow lubricant (00019056600) has been applied to each of the 14 screws that secure the
Back Wall Cover.
1. Loosen the 14 captive screws that secure the back wall cover. See Figure 4-12.
2. Grasp the back wall cover with your hands, and pull it backwards away from the instrument.
Figure 4-12 Remove Back Wall Cover
Captive Screws (14)
Back Wall Cover Installation
To install the back wall cover, perform the procedure "Back Wall Cover Removal" on page 4-17 in reverse
order.
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Top Panel Skin Removal/Replacement
The Top Panel Skin is IL P/N 00027337500.
Top Panel Skin Removal
1. Open the front door instrument.
2. Use a 3mm hex driver to loosen the four captive screws that secure the top panel skin. See Figure 4-13.
3. Grasp the top panel skin with your hands, and 1) Maneuver it to slip the flange out from under the front
door; and 2) Pull it toward the back and away from the instrument. See Figure 4-14.
Figure 4-13 Top Panel Skin Hardware
Figure 4-14 Slip Top Panel Out Under Front Door
Slip top panel skin
out under open cover.
Top Panel Skin Installation
To install the top panel skin, perform the procedure "Top Panel Skin Removal" on page 4-18 in reverse
order.
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Front Door Assembly Removal/Replacement
The Front Door Assembly is IL P/N 00027342500.
Front Door Assembly Removal
1. Remove the left and right inside skins. See the following procedures:
•
"Left Inside Skin Removal/Replacement" on page 4-15
•
"Right Inside Skin Removal/Replacement" on page 4-16
2. Use a 3mm hex driver to loosen the four captive screws (two on each hinge).
3. Grasp the front door with your hands, and lift it up to free the hinges from the slots in the left and right
walls. See Figure 4-15.
Figure 4-15 Front Door Left and Right Hinges
Left Wall
00027342500
Right Wall
Captive Screws
Slot
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Front Door Installation
1. To install the front door assembly, perform the procedure "Front Door Assembly Removal" on page 419 in reverse order.
2. Adjust the two screws holding the latch to the bracket (part of the wall assembly on either side) up or
down in the slot in the bracket, so the latches meet the magnetic striker plate in the correct orientation.
See Figure 4-16 and Figure 4-17.
Figure 4-16 Left Latch with Sensor
Figure 4-17 Right Latch
Screws
Left Latch with Sensor
Right Latch
3. Adjust the two screws holding the bracket (part of the wall assembly on either side) to the back or front
in the slot in the wall, so the latches meet the magnetic striker plate in the correct orientation. See Figure 4-18.
Figure 4-18 Striker Plate Adjustment Screws
Adjust these
screws in slot.
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4. Close the front door to check whether the front surface is flush with the front panel. Adjust the hinge and
latch screws, as necessary. See Figure 4-19.
Figure 4-19 Front Door Alignment
Front surface of
the front panel
and front surface
of the door should
be flush at the seam
Magnetic Striker Plate
Left Latch
5. Ensure the gap between the front door and the rinse pocket wall/skin is uniform along its length. Adjust
the hinge screws and latch screws, as necessary. See Figure 4-20.
Figure 4-20 Door/Wall Gap
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Bar Code Reader Assembly Panel Removal/Replacement
See "Bar Code Reader Assembly Removal/Replacement" on page 12-41.
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4 - 23
Left Outer Skin Removal/Replacement
The Left Outer Skin is IL P/N 00027337000.
Left Outer Skin Removal
1. Loosen the five captive screws that secure the left outer skin. See Figure 4-21.
2. Grasp the left outer skin with your hands, and pull it out and away from the instrument.
Figure 4-21 Left Outer Skin Removal and Installation
Left Outer Skin Installation
To install the left outer skin, perform the procedure "Left Outer Skin Removal" on page 4-23 in reverse
order.
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Right Outer Skin Removal/Replacement
The right outer skin consists of the following components.
•
Right Rinse Pocket/Wall Skin – IL P/N 00027335400
•
Right Waste Area Skin – IL P/N 00027336300
Right Outer Skin Removal
1. Disconnect the tubing and remove the two bottles of fluid from the right rinse pocket/wall skin
(00027335400).
2. Loosen the five captive screws (Figure 4-22) that secure the right rinse pocket/wall skin.
3. Grasp the right rinse pocket/wall skin with your hands, and lift it up and away from the instrument.
Figure 4-22 Right Rinse Pocket/Wall Skin
00027335400
4. Loosen the three captive screws (Figure 4-23 on page 4-25) that secure the right waste area skin
(00027336300).
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5. Grasp the right waste area skin with your hands, and lift it up and away from the instrument.
Figure 4-23 Right Waste Area Skin
00027336300
Right Outer Skin Installation
To install the right waste area skin and right rinse pocket/wall skin, perform the procedure "Right Outer Skin
Removal" on page 4-24 in reverse order.
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Chapter 5 Processors and Software
5-1
Chapter 5
Processors and Software
Chapter Contents
5-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Control Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Analytical Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Instrument Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5-2 Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
5-3 Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5-4 Theory of Operation/Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Software Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5-5 Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Master Controller PCB Software Flashing/Update. . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Software and Hardware Versions Installed . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Status Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Analytical Versions (Test Parameters and Versions) . . . . . . . . . . . . . . . . . .
Printing a Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
10
10
11
12
12
5-6 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Instrument Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Versions Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarms Grid Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarms Chart Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Controllers, Covers and Racks Diagnostic Screen . . . . . . . . . . . . . . . . . . . . . . . . . .
13
13
14
14
15
16
5-7 Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Master Controller PCB Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Combo CPU Interface PCB Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . 20
5-8 LIS Specifications (ASTM E 1381-95 Protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ASTM HLP CM STS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Chapter 5 Processors and Software
5-3
5-1 Overview
The ACL TOP software architecture consists of two modules: 1) the Control Module (CM) consisting of a
personal computer, a touchscreen monitor, keyboard and mouse; and 2) the Analytical Module (AM) consisting of the ACL TOP instrument itself.
The software components of the CM and the AM work together to manage all ACL TOP functionality. The
sections "Control Module" on page 5-3 and "Analytical Module" on page 5-4 provide an overview of the
components of each module.
Control Module
The CM primary responsibilities include the following:
•
Process user input
•
Present status and results
•
Store data
•
Communicate with the Laboratory Information System (LIS)
•
Print reports
The CM software resides on the personal computer and includes of the following components:
•
Job Ordering accepts patient, quality control (QC), and calibration requests from the operator or
the Laboratory Information System (LIS).
•
Reagent Management monitors the placement and the stability of placed materials.
•
Data Reduction processes optical results according to the rules defined in the test definition.
•
Results Management provides access to completed test results and to tests that are pending completion.
•
Printed Reports produces hard copies of requested information on a local or network printer.
•
Quality Control provides a mechanism for users to define rules to ensure samples are of high quality.
•
Maintenance executes various activities at defined intervals to maintain a healthy instrument.
•
Diagnostic Ordering enables a service engineer or a customer to identify and correct instrument
malfunction.
•
Log Management records operator and instrument actions, providing an audit history that is useful
when troubleshooting problems.
•
Alarm Management notifies the operator of an action that must be taken to keep the instrument
executing properly.
•
Test Definition enables a specialist to define the steps required to perform a new test, or to edit an
existing test.
•
Material Definition enables a specialist to define materials to use in test processing.
•
Global Definition allows you to configure default values and behavior across many elements.
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5 - 4 Chapter 5 Processors and Software
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•
Database Management controls access to storing and retrieving data.
•
LIS Interface provides communication between the ACL TOP 300 Control Module and the Laboratory Information System.
•
AM Interface provides communication between the ACL TOP 300 Control Module and the Analytical Module.
Analytical Module
The AM controls and coordinates devices on the instrument to produce results (patient, quality control, diagnostics, maintenance) requested by the operator.
The AM is composed of the following software components that reside on various processors on the instrument:
•
CM Interface provides communication between the ACL TOP 300 Control Module and the Analytical Module.
•
Job Processing controls job sorting and job submission.
•
Device Scheduling coordinates the devices on the instrument to perform their functions at the
scheduled time.
•
Alarm Management supplies alarm information to the CM for user notification, and changes the
instrument state based on the alarm.
•
Safety detects when a safety violation occurs and places the instrument into a safe state.
•
Rack Management controls and monitors rack insertion/removal and bar code reading.
•
Cuvette Management monitors cuvette status and moves cuvettes from the cuvette loader to the
cuvette waste area.
•
Fluid Movement conducts all tasks required to move fluid from one point to another. These tasks
include coordinates determination, aspiration, mixing, dispensing, rinsing, and cleaning.
•
Material Management monitors materials at the cuvette and rack level.
•
Instrument Status monitors the state of the instrument and controls which operations can be performed.
•
Maintenance executes maintenance activities requested by the operator.
•
Waste Management monitors instrument waste and changes the instrument to the appropriate
state if waste is full.
•
Diagnostics executes operator-requested maintenance and testing actions.
•
Motor Control is a device control component that operates the stepper motors.
•
Thermal Control is a device control component that provides heating and cooling to ensure sample
processing occurs at the required temperature.
•
Optical Reading is a device control component that performs data acquisition at different optical
wavelengths during a chemical reaction.
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Chapter 5 Processors and Software
5-5
5-2 Physical Layout
Figure 5-1 shows the physical layout of the Processor System.
Figure 5-1 Processor Layout
Y Controller
Driver PCB
Fluidic Combo PCB
Master Controller PCB
(Partially Hidden)
ORU Controller
Interface PCB
(Under ORU)
Combo CPU
Interface PCB
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5-3 Interconnect Diagram
Figure 5-2 shows the interconnect diagram for the processor system.
Figure 5-2 Processor Interconnect Diagram
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Chapter 5 Processors and Software
5-7
5-4 Theory of Operation/Block Diagram
The ACL TOP 300 processor architecture consists of four levels shown in Figure 5-3. The hardware
included in this architecture includes:
•
Control Module
•
Master Controller PCB
•
ORU Controller Interface PCB
•
Combo CPU Interface PCB
•
Fluidic Combo PCB
•
Heated Probe PCB
The personal computer is Windows-based and provides the primary interface between the operator and the
ACL TOP 300 instrument. The Master Controller in the Analytical Module controls the instrument in realtime. PCBs are used for: 1) rack handling; 2) cuvette handling: 3) optical reading; and 4) fluid movement.
The Heated Probe PCB heats the reagent probe.
Figure 5-3 Processor Architecture
Control Module
Personal Computer
Ethernet
Connection
Analytical Module
Master
Controller
PCB
CAN Bus
ORU
Controller
Interface PCB
Fluidic
Combo PCB
Combo CPU
Interface PCB
Serial Bus
Heated Probe PCB
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The Control Module communicates to the Master Controller PCB via an Ethernet connection. The Master
Controller PCB communicates to the various system controllers via a CAN Bus interface, which enables
future expansion. The Heated Probe PCB communicates to the Fluidic Combo PCB and the Combo CPU
Interface PCB via a serial communications interface.
The Control Module uses a Windows operating system and is responsible for the user interface. It does not
have any real time constraints.
The Master Controller PCB contains a real time operating system to ensure timeliness in scheduling and
controlling device operations.
Subsystem Controllers
The subsystem controllers directly control instrument devices and are able to handle interruptions from
those devices in real time. To ensure proper device control, these controllers use a real time operating system. The functional controllers include the following:
•
Master Controller PCB
•
Combo CPU Interface PCB
•
ORU Controller Interface PCB
•
Y Controller Driver PCB
Functional Controllers
The functional controllers perform an exact function, are typically small in code size, and do not contain an
operating system. The functional controllers include the following:
•
Cuvette Loader Interface PCB
•
Dual Z Driver PCB
•
Fluidic Combo PCB
•
Reagent Cooling PCB with Fan Speed Control
•
X Driver PCB
•
X Motion Control PCB
•
Y Axis PCB
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Chapter 5 Processors and Software
5-9
Software Upgrades
All ACL TOP 300 software may be field upgraded to a newer version. However, there is no support for downgrading the software to a previous version.
Each field upgrade is unique, and may require hardware modification. There is no generic procedure for
upgrading software. Field upgrades should follow the installation instructions provided with the release
media (typically a CD or DVD). Operations such as Export / Import are contained in the installation instructions, as well as in the ACL TOP Operator’s Manual.
WARNING: Never downgrade after a successful upgrade.
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5-5 Adjustments and Verifications
Master Controller PCB Software Flashing/Update
After replacing a controller PCB or arm assembly, when the ACL TOP instrument is powered ON, if a controller board(s) is at a lower software version, the controller board automatically flashes to the current software revision residing on the instrument. After the AM controller software has been flashed/updated, the
controller PCBs can only be used with the same level of software revision or higher. The PCBs cannot be
downgraded or used with a lower level of software.
Reboot the CM at anytime to flash updated software from the Control Module to the various components on
the Analytical Module.
Verify Update is Successful
After a software update has been performed on the instrument, view the "Instrument Status" on page 513 and verify that the correct software versions are running.
Viewing Software and Hardware Versions Installed
To view instrument status (SW/HW versions, alarms history):
1. Select System > Instrument Status in the ACL TOP menu bar to open the Instrument Status
screen shown in Figure 5-6 on page 5-13.
2. On the Versions tab shown in Figure 5-7 on page 5-14, do the following:
• In the System version drop-down list, select the current or previous version of the ACL TOP
software installed on the instrument. A comprehensive list of components associated with the
selected version displays in the Software versions table.
• In the Event drop-down list, select a hardware update previously performed on the instrument. The date and time, description and component details (if any) of the selected hardware
event display in the fields below.
3. On the Alarms grid and Alarms chart tabs shown in Figure 5-8 on page 5-14 do the following:
• Select the Alarms Display Settings icon in the ACL TOP toolbar and configure the information to display on these tabs.
• Select the Alarms Filter icon in the ACL TOP toolbar and configure the information to display
on these tabs.
4. To print the information displayed on a tab, select the Print icon in the ACL TOP toolbar.
5. See the ACL TOP Operator’s Manual (online help) for more information on viewing Instrument Status.
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Chapter 5 Processors and Software
5 - 11
Viewing Status Statistics
To view instrument status statistics, perform the following steps:
1. Select System > Instrument Status in the menu bar to display the Instrument Status screen.
2. Select Actions > Review > Status Statistics in the menu bar to open the Status Statistics window.
The Status Statistics screen displays a dynamic set of statistics relating to the operation of the ACL TOP
instrument, including all the instrument states and the time and percentage of total time the instrument has
been in that state. See Figure 5-4.
Figure 5-4 Status Statistics Window
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Viewing Analytical Versions (Test Parameters and Versions)
Select System > Analytical Versions in the menu bar to open the Analytical Versions window, which lists
the test parameters (and their versions) installed on the ACL TOP 300 instrument. See Figure 5-5.
Figure 5-5 Analytical Versions Window
Printing a Screen
In some instances, it may be necessary to generate a screen capture from the ACL TOP Control Module.
The ACL TOP software does not include this function. The tools used for this operation are native to the Windows operating system. The following procedure describes how to print a screen displayed on the CM monitor. If further information is needed, refer to Microsoft Help Resources.
1. Display the screen to print on the CM monitor.
2. Press the <Alt> + <Print Screen> keys simultaneously to capture the screen to the clipboard.
3. Select Start > Programs > Programs > Accessories >Paint to open the MS-Paint application. If
Paint does not open, select Start > Run. In the text field type mspaint and select OK.
4. Press the <Ctrl> + <V> keys simultaneously to paste the image into Paint; or select Edit > Paste in
the MS Paint menu bar.
5. Select File > Save As in the menu bar and save the file to the desired location.
ACL-TOP 300CTS Service Manual
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Chapter 5 Processors and Software
5 - 13
5-6 Diagnostics
Instrument Status
The Instrument Status screen displays the following information:
•
Current and previous versions of the ACL TOP software installed on the instrument, including associated components and other information.
•
Hardware updates performed on the instrument, if available.
•
Alarms history.
To view instrument status, see the following:
•
"Viewing Software and Hardware Versions Installed" on page 5-10
•
"Viewing Status Statistics" on page 5-11
•
"Viewing Analytical Versions (Test Parameters and Versions)" on page 5-12
•
"Viewing Instrument Temperatures" on page 13-13
The tabs are labeled Versions, Alarms grid and Alarms chart as shown in the following descriptions. See
Figure 5-6.
Figure 5-6 Instrument Status Selection
The Instrument Status screen displays the following information:
•
Current and previous versions of the ACL TOP software installed on the instrument, including associated components and other information.
•
Hardware updates performed on the instrument, if available.
•
Alarms history.
The Instrument Status screen is typically used to view alarms history for diagnostic purposes.
ACL-TOP 300CTS Service Manual
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Versions Tab
The Versions tab on the Instrument Status screen displays the following information:
•
Software Versions area - Lists all the software versions installed on the ACL TOP instrument. The
System version drop-down list contains the current and previous ACL TOP software versions
installed on the instrument. See Figure 5-7.
•
Hardware Versions area - Lists the hardware updates performed on the instrument, if available.
Select a hardware event in the Event drop-down list to view the details.
Figure 5-7 Instrument Status Screen - Versions Tab
Alarms Grid Tab
The Alarms Grid tab displays the alarms generated on the instrument by ACL TOP software version and by
hardware event. Statistics for the alarm appear in the Total, Total% and Busy% columns. See Figure 5-8.
Figure 5-8 Instrument Status Screen - Alarms Grid Tab
ACL-TOP 300CTS Service Manual
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Chapter 5 Processors and Software
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Alarms Chart Tab
The Alarms Chart tab charts the number of times a selected alarm has triggered over a given time period.
The Displayed alarm drop-down list contains a list of alarms configured on the ACL TOP instrument. Select
an alarm in the list to display in the Alarms Chart tab. See Figure 5-9.
Figure 5-9 Instrument Status Screen - Alarms Chart Tab
ACL-TOP 300CTS Service Manual
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Controllers, Covers and Racks Diagnostic Screen
The diagnostic area for the instrument controllers is located on the Controllers, Covers and Racks tab of the
Diagnostics screen, shown in Figure 5-10.
To open the Controllers, Covers and Racks diagnostic screen:
1. Select System > Diagnostics in the ACL TOP menu bar.
2. In the Diagnostics screen, select the Controllers, Covers and Racks tab.
Figure 5-10 Controllers, Covers and Racks Diagnostic Screen
ACL-TOP 300CTS Service Manual
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Chapter 5 Processors and Software
5 - 17
Controller Status
The Controller Status area shown in Figure 5-11 contains two virtual LEDs that display the status of the
ORU and Combo CPU Interface PCBs. The color of the virtual LEDs displays the following states of the
controller.
•
Green - Ready.
•
Yellow - In the process of resetting.
•
Red - An error has been detected.
•
Grey - The controller is unavailable.
Select Reset ORU to change the ORU Detector PCB status to Ready. Select Reset RUV to change the
Combo CPU Interface PCB status to Ready.
Figure 5-11 Controller Status Diagnostic Area
See Also
For information on the other diagnostic tools located on the Controllers, Covers, and Racks tab, navigate to
the following links:
•
"Cover Status" on page 4-9
•
"Racks" on page 12-20
•
"Reagent Block Temperature" on page 13-31
ACL-TOP 300CTS Service Manual
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5-7 Removal and Replacement Procedures
Master Controller PCB Removal/Replacement
The Master Controller PCB is IL P/N 00027426000 – ASSY, SBC, TOP300, ATOM ETX.
Master Controller PCB Removal
1. Power OFF the Analytical Module and disconnect the power cord.
2. Remove the back wall cover and open the PCB mounting bracket assembly. See "Fuse Board
Removal" on page 6-23.
3. Disconnect the following cables from the Master Controller PCB assembly, shown in Figure 5-12.
•
Power cable (J20)
•
COM1 cable (J9)
•
Three CANBUS cables (J23, J24, J25)
•
Fluidics cable (J21)
•
Ethernet cable (J17)
Figure 5-12 TOP 300 Master Controller PCB
Power Cable J20
COM1 Cable J9
Ethernet Cable J17
Fluidics Cable J21
CANBUS Cables J23, J24, J25
4. Remove Master Controller PCB mounting screws.
5. Lift the Master Controller PCB from the PCB mounting bracket.
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Chapter 5 Processors and Software
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Master Controller PCB Installation
To install the Master Controller PCB, perform the procedure "Master Controller PCB Removal" on page
5-18 in reverse order.
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Combo CPU Interface PCB Removal/Replacement
The Combo CPU Interface PCB is IL P/N 00027616021 – PCB ASSY, RACK/CUV COMBO, TOP-300.
Combo CPU Interface PCB Removal
1. Power OFF the Analytical Module and disconnect the power cord.
2. Manually move the probes all the way to the back of the instrument. Then move the arm all the way to
the left or right side of the instrument.
3. Loosen the four captive screws that secure the front panel of the instrument, which houses the Bar Code
Reader Assembly. See Figure 5-13.
Figure 5-13 Front Panel Houses the Bar Code Reader Assembly
Loosen Captive Screws
4. Remove the front panel with the attached Bar Code Reader Assembly and place it in front of the instrument, resting on its front (exterior) surface. Be careful not to stress any of the connected cables. If necessary, remove the ground cable shown in Figure 5-14.
Figure 5-14 Front Panel with Attached BCR Assembly
Ground Cable
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Chapter 5 Processors and Software
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5. Pull the ejector tabs to disengage the Combo CPU Interface PCB, and gently pull it forward out of the
instrument. See Figure 5-15.
Figure 5-15 Combo CPU Interface PCB
Combo CPU
Interface PCB
Ejector Tabs
Combo CPU Interface PCB Installation
1. Slide the new Combo CPU Interface PCB into the card slot (Figure 5-15). Verify that the dip switch settings on the new Combo CPU Interface PCB are the same as the one you are replacing.
2. Engage the clamps to lock the Combo CPU Interface PCB into position.
3. Reinstall the front panel with the attached BCR Assembly, tightening the four captive screws. Reconnect
the disconnected cables, taking care not to stress any of the cables.
4. Reboot the Control Module to flash any updated software to the new Controller PCB.
NOTE: For more information on updating the software running on the instrument, see "Master Controller PCB Software Flashing/Update" on page 5-10.
5. Perform the following procedures:
a. "Adjust Probe Coordinates" on page 9-19
b. "ORU Blanking and Factor Diluent Blanking" on page 11-16 (Air and Factor Diluent Blanking)
c. Enter the thermal coefficients of the module that the PCB controls. See "Entering Offsets Manually" on page 13-24 for details.
ACL-TOP 300CTS Service Manual
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5-8 LIS Specifications (ASTM E 1381-95 Protocol)
ASTM LLP CM STS
Revision History: (Printed: 01/Sep/2000 16:09)
Author
Berenguer Torelló
Berenguer Torelló
Date
September 1, 2000
February 5, 2001
Berenguer Torelló
Xavier Ramirez
Néstor Silveira
March 23, 2001
November 26, 2001
July 4, 2002
Xavier Ramirez
October 11, 2002
ACL-TOP 300CTS Service Manual
Version Comment
R0.1
Initial version
R0.1.1
Minor style changes added to change from SRS to
STS.
R0.1.2
Comments from Carolina Altafulla added.
R0.1.3
Some minor changes added after first implementation.
R0.1.4
Baud rate has been extended to match Window’s
configuration.
R 1.0
Updated diagram with a new state when the instrument
don’t accept the connection
Futura data removed and redirected to apendix A
where still needs to be added the futura required
changes
Feedback
Xavier Ramirez
December 9, 2002
R 1.1
Xavier Ramirez
Xavier Ramirez
February 10, 2003
March 5, 2003
R 1.2
R 1.2.1
Chapter 5 Processors and Software
5 - 23
Added Section 3.6 with information about the pooling
performed by TOP to know the status of the
connection.
Section 4 updated with Futura mode information
New socket physical layer added
Fixed two typos
TABLE OF CONTENTS
1. Overview .................................................................... 5 - 23
2. Physical layer.............................................................. 5 - 23
3. Data link layer ............................................................ 5 - 24
3.1
OVERVIEW
3.2
ESTABLISHMENT PHASE – LINK CONNECTION
3.3
TRANSFER PHASE
3.4
TERMINATION PHASE – LINK RELEASE
3.5
ERROR RECOVERY
3.6
CHECKING CHANNEL STATUS
3.7
RESTRICTED MESSAGE CHARACTERS
3.8
STATE DIAGRAM FOR THE INSTRUMENT
4. Appendix A – Futura Compatibility mode ................. 5 - 36
1.
OVERVIEW
1.1
PURPOSE
This document is intended to be a guide for implementing the protocol referred as ASTM E 1381-95 (reference R1) for the TOP device.
Also, note that TOP supports the Futura compatible mode that allows TOP to communicate with external
systems using the same protocol as Futura. See appendix A for the differences between the Futura implementation and the new implementation of the driver.
1.2
Ref
R1
R2
R3
REFERENCES
Description
ASTM E 1381-95 Standard specification for low-level protocol to transfer messages
between clinical laboratory instruments and computer systems
Approved Oct. 10, 1995 – Published January 1996
ISO 7498-1984 (E), Information Processing Systems – Open Systems Interconnection –
Basic Reference Model
ACL Futura Host Communication Message Protocol
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ACL-Futura II Control Module Laboratory Information System (LIS) Interface Software
Requirements – ASTM Low Level Protocol (RS-232)
LIS Control Module Software Functional Specification (LIS CM SFS)
R4
R5
2.
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PHYSICAL LAYER
TOP can be connected to an external system using a RS-232 serial connector or a RJ45 network connector
using sockets. These are the details of each type of connectivity.
2.1
SERIAL CONNECTION
2.1.1 OVERVIEW
This section describes those issues related to mechanical and electrical connection between the CLI and
the LIS. The topology is point-to-point, a direct connection between both devices. This section referred as
“Physical layer” matches the Physical layer established in the ISO Reference model for Open Systems Interconnection (OSI) (see reference R2).
2.1.2 CHARACTER STRUCTURE
The method of data transmission is serial-by-bit start/stop. A character is compound by the following bit sections: start bit, data bits, parity bit and stop bit(s).
The configurable bit sections are:
Bit sections
Data bits
Parity bit
Stop bit(s)
Parameter
Number of data bits coding a character
Parity type
Number of stop bits
Allowed values
8
No parity Odd
1
7
Even
Mark
Space
2
The default character structure consists of one start bit, eight data bits, no parity bit, and one stop bit.
2.1.3 SPEED – BAUD RATE
The data transmission rate for the instrument can be configured. The allowed values are showed below:
Baud rate
300
57600
1200
115200
2400
4800
9600
19200
38400
The default baud rate is 9600 baud.
2.1.4 INTERFACE CONNECTIONS
The serial port of the instrument is a PC-standard DB-25 (EIA/TIA 232-E) or a DB-9 (EIA/TIA 574) male connector (also known as RS-232 connectors both of them).
The following are the PIN connections for a standard PC serial communications interface. Note that these
ports are wired as DTE (Data Terminal Equipment), role that corresponds to the instrument.
Mnemonic
TD
EIA/TIA
Name
BA
CCITT
V.24
103
ACL-TOP 300CTS Service Manual
Signal
direction
Out
DB-9
Pin
3
DB-25
Pin
2
Description
Transmitted Data
Used by the
Instrument
Yes
Feedback
RD
RTS
CTS
DSR
SG
DCD
DTR
RI
BB
CA/CJ
CB
CC
AB
CF
CD
CE
104
105/133
106
107
102
109
108/1, /2
125
In
Out
In
In
In
Out
In
2
7
8
6
5
1
4
9
Chapter 5 Processors and Software
3
4
5
6
7
8
20
22
Received Data
Request To Send
Clear To Send
Data Ready Set
Signal Ground
Carrier Detect
Data Terminal Ready
Ring Indicator
5 - 25
Yes
Yes
Yes
Yes
Yes
No
Yes
No
2.1.5 SERIAL PORTS
The instrument allows one of the following serial ports: COM1, COM2, COM3 and COM4.
2.2
NETWORK CONNECTION
When top is connected to a network, it uses the TCP/IP sockets as its transport layer. TOP can act as a client or a server depending on a configuration parameter. When TOP is configured to act as a client, you have
to specify the IP address of the server you want to connect to and the port number. When TOP is used as a
server, you only have to specify the port number clients use to connect to the TOP instrument. Only one client can connect to the TOP instrument as a server.
3.
DATA LINK LAYER
3.1
OVERVIEW
This section covers the services described in the Data link and Transport layers, of the ISO Reference
model for Open Systems Interconnection (OSI) (see reference R2). Network services, as the ISO/OSI Reference model describes, are not required because this protocol works over a point-to-point topology.
The content for this section is a set of procedures for link connection and release, delimiting and synchronizing, sequential control, error detection, and error recovery, which are briefly described below.
•
Link connection and release enables and disables respectively the system, for sending and receiving information.
•
Delimiting and synchronizing provide for data framing and frame recognition.
•
Sequence control maintains the sequential order of information across the connection.
•
Error detection senses transmission or format errors.
•
Error recovery attempts to recover from detected errors by retransmitting defective frames or returning the link to a neutral state from otherwise unrecoverable errors.
The data link layer uses a character-oriented protocol to send messages between directly connected systems.
The data link mode of operation is one-way transfer of information with alternate supervision. Information
flows in one direction at time. Replies occur after information is sent, never at the same time. It is a simplex
stop-and-wait protocol.
There are three distinct phases in transferring of information between instrument (ACL TOP) and the computer system (HOST). In each phase one system directs the operation and is responsible for continuity of
the communication. The three phases assure the actions of the sender and the receiver are coordinated.
The three phases are establishment, transfer and termination.
3.2
ESTABLISHMENT PHASE – LINK CONNECTION
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3.2.1 OPERATION
The establishment phase determines the direction of the information flow and prepares the receiver to
accept the information.
The sender notifies the receiver that information is available sending an <ENQ>. The receiver responds that
it is prepared to receive transmitting an <ACK> before any information is transmitted. A receiver that cannot
immediately receive information replies to the sender with the <NAK> transmission control character.
A system, which does not have information to send, normally monitors the data link to detect the establishment phase. It acts as a receiver, waiting for connections of the other system.
Sender
Receiver
[Idle state]: Monitor data link()
[Idle state]: Monitor data link()
[information_available AND data_link_in_neutral_state]: Send <ENQ>()
Set timer to 15 secs()
[ready_to_receive]: Send <ACK>()
[ready_to_receive]: Begin transfer phase()
[<ACK> received]: Begin transfer phase()
{OR}
{OR}
[Timeout]: Begin termination phase()
[unable_to_receive]: Send <NAK>()
Wait 10 seconds()
Enter Idle state()
3.2.2 CONTENTION
Contention takes place when both systems (Instrument and LIS host) simultaneously try to establish link
connection by transmitting an <ENQ> transmission control character.
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Instrument (CLI)
Chapter 5 Processors and Software
5 - 27
LIS host
[...]: Send <ENQ>()
[...]: Send <ENQ>()
[Contention]: Set timer to 1 second()
[Contention]: Set timer to 20 seconds()
Monitor data link()
[...]: Send <ENQ>()
See details on how the process
continues after solving contention,
in the diagram above
The Instrument has priority to transmit information when contention occurs.
3.3
TRANSFER PHASE
3.3.1 OPERATION
During the transfer phase, the sender transmits messages to the receiver, until all messages are sent.
Messages are sent in frames.
3.3.2 FRAMES
Each frame contains a maximum of 247 characters (240 characters including message text and 7 control
characters).
Messages with a text longer than 240 characters are divided between two or more frames.
Multiple messages are never merged in a single frame or connection. Every message must begin in a new
frame.
There are two kinds of frames, the intermediate frames and the end frames. Their only difference relies on
one transmission control character, but they are semantically different.
Intermediate frame <STX> FN Text <ETB> C1 C2 <CR> <LF>
End frame <STX> FN Text <ETX> C1 C2 <CR> <LF>
A message containing 240 characters or less is sent in a single end frame.
Longer messages are sent in intermediate frames with the last part of the message sent in an end frame.
Each message is transmitted in a new connection. This means ACL TOP never sends two consecutive messages without restarting the connection with an <ENQ>.
A brief description for every part of a frame is given in the table below.
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Frame part
<STX>
FN
Text
<ETB>
<ETX>
C1
C2
<CR>
<LF>
Feedback
Frame part description
Start of Text transmission control character
Frame Number (single digit comprised in the range 0-7) – See details in section Frame Number
Data content of Message
End of Transmission Block transmission control character
End of Text transmission control character
Most significant character of checksum (belonging to {0-9, A-F}) – See details in section
Checksum
Least significant character of checksum (belonging to {0-9, A-F}) – See details in section
Checksum
Carriage Return ASCII character
Line Feed ASCII character
3.3.3 FRAME NUMBER
The frame number (FN) permits the receiver to distinguish between new and retransmitted frames.
The frame number begins at 1 with the first frame of the Transfer phase. The frame number is incremented
by one for every new frame transmitted. After 7, the frame number rolls over to 0, and continues in this fashion.
3.3.4 CHECKSUM
The checksum permits the receiver to detect a defective frame. The checksum is encoded as two characters.
The checksum is computed by adding the binary values of the characters, and keeping the least significant
eight bits of the result. It is an addition module 256.
The checksum is initialized to zero with the <STX> character. The checksum computation uses the FN, all
characters belonging to Text and <ETB> or <ETX>. The computation for the checksum does not include
<STX>, the checksum characters, or the trailing <CR> and <LF>.
The checksum is an integer of eight bits, and can be considered as two groups of four bits. Both groups of
four bits are converted to the ASCII characters of the hexadecimal representation, and transmitted as the
message checksum.
Example: A checksum of 89 can be represented as 01011011 in binary or 5B in hexadecimal. The checksum
is transmitted as the ASCII character 5 followed by the ASCII character B.
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Sender
Chapter 5 Processors and Software
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Receiver
Set frame number to 1 .()
Set timer to 30 seconds()
Send frame()
Set timer to 15 seconds()
Check frame validity()
Set frame retransmissions to 0 .()
[valid_frame] : Send <ACK>()
Set timer to 30 seconds()
Increase frame number()
Send frame()
Set timer to 15 seconds()
Check frame validity()
Set frame retransmissions to 0 .()
[wrong_frame] : Send <NAK>()
Send frame()
Set timer to 30 seconds()
Set timer to 15 seconds()
Check frame validity()
Increase frame retransmissions()
[valid_frame] : Send <ACK>()
Set timer to 30 seconds()
The process continues until
all frames have been transmitted
[all_frames_transmitted] : Begin termination phase()
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3.3.5 ACKNOWLEDGEMENTS
After a frame is sent, the sender stops transmitting until a reply is received (stop-and-wait protocol). The
receiver can reply to each frame in three ways.
•
A reply of <ACK> means the last frame was successfully received and the receiver is ready to
receive the next one. The sender must send a new frame or terminate.
•
A reply of <NAK> signifies the last frame was not successfully received and the receiver is prepared
to receive the frame again.
•
A reply of <EOT> means the last frame was successfully received and the receiver is ready to
receive the next one, but is also a request to the sender to stop transmitting. The ACL TOP instrument sends an <EOT> only when it wants to send a message with high priority. ACL TOP instrument
dismisses <EOT> until the message is finished. Once the message is finished, the ACL TOP allows
the other system to retrieve the message.
Sender
Receiver
Set frame number to 1.()
Send frame()
Set timer to 15 seconds()
Check frame validity()
Set frame retransmissions to 0.()
[valid_frame AND receiver_interrupt_request] : Send <EOT>()
Set timer to 30 seconds()
Increase frame number()
[sender_not_attend_the_receiver_interrupt_request] : Send frame()
Set timer to 15 seconds()
Check frame validity()
Set frame retransmissions to 0.()
[valid_frame AND receiver_interrupt_re-request] : Send <EOT>()
Set timer to 30 seconds()
[sender_attend_the_receiver_interrupt_request] : Begin termination phase()
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3.3.6 RECEIVER INTERRUPTS
The receiver can request to the sender to stop transmitting messages by sending an <EOT>, in place of the
usual <ACK>. The sender does not have to stop transmitting after receiving the <EOT>.
If the sender chooses to ignore the <EOT>, the receiver must re-request the interrupt for the request to
remain valid.
If the receiver chooses to honor the <EOT>, it must first enter the termination phase to return the data link
to the neutral state. The original sender must not enter the establishment phase for at least 15 seconds or
until the receiver has sent a message and returned the data link to the neutral state.
ACL TOP ignores the <EOT> until the message transmission is completed. If ACL TOP receives and
<EOT> as an answer to the last frame, it waits 15 seconds until it goes to the establishment phase.
3.4
TERMINATION PHASE – LINK RELEASE
3.4.1 OPERATION
The termination phase returns the data link to the neutral state.
The sender notifies the receiver that all messages have been sent, by sending an <EOT>, and then sets up
the data link to be in a neutral state.
Sender
Receiver
Send <EOT>()
Enter idle state()
Enter idle state()
The receiver, upon receiving <EOT>, also considers the line to be in a neutral state.
3.5
ERROR RECOVERY
3.5.1 DEFECTIVE FRAMES
A receiver checks every frame to guarantee it is valid. A reply of <NAK> is transmitted for invalid frames.
Upon receiving the <NAK>, the sender retransmits the last frame with the same frame number.
A frame should be rejected because take place some of the following situations:
•
Any character errors are detected (parity errors, framing error…).
ACL-TOP 300CTS Service Manual
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•
The frame checksum does not match the checksum computed on the received frame.
•
The frame number is not the same as the last accepted frame or one number higher (module 8).
•
There are invalid characters in the message body. See section 3.6 for invalid characters
Any characters occurring before <STX> or <EOT>, or after the end of the block characters (<ETB> or
<ETX>), are ignored by the receiver when checking for frame validity.
3.5.2 RETRANSMISSIONS
Every time the sender tries to transmit a particular frame, and receives a <NAK> or any other character different from <ACK> or <EOT> (a <NAK> condition), a retransmission counter for the given frame is
increased. If this counter shows a single frame was sent and not accepted six times, the sender must abort
this message by proceeding to the termination phase.
3.5.3 TIME-OUTS
The sender and the receiver use timers to detect loss of coordination between them. ACL TOP uses the
time-out specified for instruments.
3.5.3.1 ESTABLISHMENT PHASE
The sender sets a timer when transmitting the <ENQ>. A time-out occurs if a reply of an <ACK>, <NAK> or
<ENQ> is not received within 15 seconds. After a time-out, the sender enters the termination phase.
3.5.3.2 TRANSFER PHASE
Sender
R e c e iv e r
S e t fra m e n u m b e r to 1 .()
S e n d fra m e ()
S e t tim e r to 1 5 s e c o n d s ()
C h e c k fra m e v a lid ity ()
S e t fra m e re tra n s m is s io n s to 0 .()
[v a lid _ fra m e ] : S e n d < A C K > ()
S e t tim e r to 3 0 s e c o n d s ()
In c re a s e fra m e n u m b e r()
S e n d fra m e ()
S e t tim e r to 1 5 s e c o n d s ()
S e t fra m e re tra n s m is s io n s to 0 .()
[T im e o u t] : B e g in te rm in a tio n p h a s e ()
ACL-TOP 300CTS Service Manual
T h e re c e iv e r is u n a b le
to c o m m u n ic a te w ith th e s e n d e r
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Chapter 5 Processors and Software
5 - 33
The sender sets a timer when transmitting the last character of a frame. If a reply is not received within 15
seconds, a time-out occurs. After a time-out, the sender aborts the message by entering to the termination
phase.
S ender
R eceiver
S et fram e num ber to 1 .()
S end fram e()
S et tim er to 15 seconds()
C heck fram e validity()
S et fram e retransm issions to 0 .()
[valid_fram e] : S end <A C K >()
S et tim er to 30 seconds()
[Tim eout] : D iscard incom plete m essage()
The sender is unable
to com m unicate with the receiver
[Tim eout] : E nter idle state()
The receiver sets a timer when first entering the transfer phase or when replying to a frame. If a frame or an
<EOT> is not received within 30 seconds, a time-out occurs. After a time-out, the receiver discards the last
incomplete message and regards the line to be in the neutral state.
3.6
CHECKING CHANNEL STATUS
One of the major goals we wanted to achieve with the connectivity with external systems was to allow TOP
to know the status of the connection. The status of the connection allows users of TOP to know if there is a
physical connection or not with the LIS system, or if the connection is being rejected.
To allow this feature we have used the rules in ASTM to detect this status. This is how we did it:
•
When the LIS connectivity is started TOP send and <ENQ> until an <ACK> is received.
• If an <ACK> is received TOP assumes the connection is established. If no messages are
pending to send an <EOT> is sent.
• If a <NAK> is received TOP assumes the connection is rejected by the LIS and retries every
10 seconds as specified in the standard until the connection is accepted.
• If no data is received the application assumes there is no connection with the LIS system. The
<ENQ> is sent every 15 seconds as specified in ASTM until the connection is enabled
•
3.7
When the connection is accepted, TOP sends and accepts any messages exchanged with the LIS.
If the connection is idle for more than 60 seconds TOP checks whether the channel is still up sending and <ENQ> and after receiving the response sends an <EOT> to finish the transmission.
RESTRICTED MESSAGE CHARACTERS
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The data link protocol is designed for sending character-based message text. Some restrictions are placed
on the characters that can appear in the message content. The following characters must not appear in the
message text:
Transmission control characters
<SOH>, <STX>, <ETX>, <EOT>, <ENQ>,
<ACK>, <DLE>, <NAK>, <SYN>, <ETB>
Format effector control character Device control characters
<LF>
<DC1>, <DC2>, <DC3>,
<DC4>
The <LF> character can appear only as the last character of a frame.
3.8
STATE DIAGRAM FOR THE INSTRUMENT
Following is the state diagram for the instrument. Note that the figure is side reading and can be viewed
online by clicking on View > Rotate View > Clockwise or pressing Shift+Ctrl+Plus.
ACL-TOP 300CTS Service Manual
Tim eout / Send<EO T>
<NA K> condition [RetryCount<6] / Increm entRetryCount,SendFram e,SetTim erTo15
<NAK> condition [RetryCount=6] / Send<EO T>
Tim eout
Connecting
Receive<ENQ > / SetTim erTo1
Receive<NAK> / SetTim erTo10
Sending
Receive<ACK> [pending_fram es] / Increm entFram eNum ber,ZeroRetryCount,BuildNextFram e,SendFram e,SetTim
Receive<E O T> [no_pending_fram es] / S end<
Receive<EO T> [interrupt_ignored] / Increm entFram eNum ber,ZeroRetryCount,BuildNextFram e,SendFram e,SetTi
Sleeping
Receive<ENQ > [instrum ent_ready] / SetFram eNum berTo1,Send<ACK>,SetTim erTo3
Receive<ACK> [pending_fram es] / ZeroRetryCount,BuildNextFram e,SendFram e,S etTim erTo15
DataToSend / SetFram eNum berTo1,Send<ENQ >,SetTim erTo15
Idle
Receive<ENQ > [instum ent don't accept connection] / Send<NAK>
Fram eReceived [good_new_fram e AND no_data_to_send] / Increm entFram eNum ber,Send<ACK>,SetTim erTo30
Fram eReceived [good_repeat_fram e AND no_data_to_send] / Send<ACK>,SetTim erTo30
Receiving
Fram eReceived [bad_fram e] / Send<NAK>,SetTim erTo30
Fram eReceived [good_repeat_fram e A ND data_to_send] / Send<EO T>,SetTim erTo30
Fram eReceived [good_new_fram e AND data_to_send] / Increm entFram eNum ber,Send<EO T>,SetTim erTo30
Receive<EO T>
Receive<A CK > [no_pending_fram es] / S end<E O T>
Tim eout / Send<EO T>
/ Startup
/ Shutdown
State diagram for the Instrum ent
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ACL-TOP 300CTS Service Manual
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APPENDIX A – FUTURA COMPATIBILITY MODE
The low-level protocol implementation of TOP acting in Futura mode is fully compliant with the last implementation of the Futura device.
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ASTM HLP CM STS
Revision History: (Printed: 22/Jul/2004 12:06)
Author
Berenguer Torelló
Berenguer Torelló
Date
Version
October 10, 2000 R0.1
December 22,
R0.1.1
2000
Berenguer Torelló
Xavier Ramirez
Francesc Fernandez
February 5, 2001 R0.1.2
June 28, 2002
R 1.0
July 10, 2002
R1.1
Francesc Fernandez
Xavier Ramirez
July 29, 2002
July 31, 2002
R1.2
R 1.2.1
Francesc Fernandez
August 30, 2002
R 1.2.2
Maite Burrel
September 04,
2002
R 1.3
Xavier Ramirez
September 08,
R 1.4
2002
October 11, 2002 R 1.5
Xavier Ramirez
Xavier Ramirez
December 9,
2002
R 1.6
Comment
Initial version
· Section 5.Transmission scenarios reorganized.
· Minor modifications in section 2.4.Delimiters.
· Sections 4.6.Manufacturer information record and 5.2.1.
Test results delivery carried out by the instrument reworked to
accommodate the uploading of calibration mathematical
models to the LIS host.
· Scenarios using “Test Order” record, revised to
accommodate the use of the field “Instrument Specimen ID”.
· Diagrams belonging to Section 6.Transmission scenarios
relationships, reworked.
Minor style modifications to change from SRS to STS.
Document updated with TOP implementation
· Section Demographic Data updated.
· Section Sample Identification added.
· Table of contents updated.
Updated after NTE internal review.
Errors section updated. Some fields added to give at least the
same functionality delivered by Futura.
Describe logic for setting ordered date and time to current
date when ordered date and time received from the LIS is
empty.
Add changes in instrument test order autocancelation
message. Section 4.1.2
Update in Header Record specification the correct ASTM
version field max length to 7.
Added comments about the futura driver
Changes to note that error messages sent to the HOST can be
disabled
Field 012 removed in 4.5.1 – Instrument uploads test result
Removed an incorrect field in the sample in section 4.5.1
Added Patient laboratory ID in messages coming from the
LIS. This field is still not used in TOP, but may be used in the
future
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Xavier Ramirez
January 7, 2003
Xavier Ramirez
January 31, 2003 R 1.8
Xavier Ramirez
Xavier Ramirez
February 7, 2003 R 1.8.1
March 5, 2003
R 1.8.2
Xavier Ramirez
April 8, 2003
R 1.8.3
Francesc Fernandez
June 17, 2003
R 1.8.4
Xavier Ramírez
June 27, 2003
R 1.8.5
Xavier Ramírez
Maite Burrel
July 2, 2003
July 2, 2003
R 1.8.6
R 1.8.7
Xavier Ramírez
July 15, 2003
R 1.8.8
Xavier Ramírez
November 26,
2003
R 1.9
Daniel Moncusí
January 27, 2004 R 1.10
Daniel Moncusí
July 22, 2004
ACL-TOP 300CTS Service Manual
R 1.7
R 1.11
Feedback
Section 4.1.3 and section 4.2 removed option ‘N’ from field
12 in order record. The field has also been changed from
mandatory to optional.
Length of field O5 has been change to 6 characters.
Title in section 4.1.4 has been changed to a more
understandable title.
Added comment in 4.3.3 specifying that anything is required
when in a multiple host query there is not data for one of the
specimens.
Section 2.3.3 added
Updated 2.2.3 with the information of codepages
Updated 2.3.2 with allowed escape values and use of the local
escape delimiter
Updated 2.3.3 with the detail of the possible escaped
characters
Updated 2.3.4 with how local escape delimiter works
Section 6 added units mapping between TOP and Futura (still
not completed)
Section 3.3 added that the consistency among values in
different fields is not checked. Added information about the
tracing system
Section 4.5. Result unit max size have changed from 50 chars
to 15 chars
Section 6 has been updated with more differences between
TOP and Futura compatible driver and the final units mapping
from TOP to Futura.
Updated section 2.4 Patient Demographics for specifying that
Patient demographics are not updated from LIS unless
Samples are identified through Instrument Sample Id.
Appendix A: added restriction to reject messages with t
sample id bigger than 16 characters in Futura mode
Updated section 4.5: A new flag has been added in R9 and
O26 to allow TOP to send preliminary results. Preliminary
results are tests that will rerun on the instrument.
Updated section 3.3: Notification of response when no request
is performed is also notified to TOP.
Appendix A: Futura does not support ‘V’ flag in R9
Appendix A: ERRORS Add the exemption of non-validation
of H14 date field.
Max length for Attending physician ID has changed from 30
to 14 as specified in TOP
Changed the way reruns are notified in section 4.5.1
Added field “Laboratory patient ID” in TOP uploaded
messages (section 4.4.1, 4.5.1, 4.7.2) that is uploaded by TOP
when has previously sent by the LIS host
Documented use of message storage by TOP (section 3.3)
Section 3.1 and 3.2 has been unified in a single one (take it
into account when consulting Revision History references)
Added clarifying note to section 4.3.3
Changed diagrams of section 5
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TABLE OF CONTENTS
1. Overview ............................................................................1
2. Message structure and content..........................................40
3. Message transmission control...........................................45
4. Transmission scenarios.....................................................48
4.1
TOP REQUEST TEST ORDERS TO HOST ........................................................................................................48
4.2
LIS HOST INITIATED TEST ORDERS DELIVERY ............................................................................53
4.3
HOST QUERY PERFORMED BY THE INSTRUMENT .........................................................................54
4.4
INSTRUMENT UPLOADS INSTRUMENT SPECIMEN ID TO LIS HOST ..............................................................56
4.5
INSTRUMENT UPLOADS TEST RESULTS ........................................................................................................57
4.6
LIS HOST REQUEST RESULTS TO THE INSTRUMENT ......................................................................59
4.7
INSTRUMENT UPLOADS ERROR INFORMATION.............................................................................................61
5. Transmission scenarios relationships ...............................63
5.1
MANUAL OR AUTOMATIC JOB ORDERS DOWNLOADING ................................................................63
5.2
HOST-INITIATED JOB ORDERS DOWNLOADING ............................................................................................64
5.3
HOST QUERY ...............................................................................................................................................65
5.4
MANUAL OR AUTOMATIC JOB RESULTS UPLOADING ....................................................................66
6. Appendix A – Futura Compatibility mode .......................67
1.
1.1
OVERVIEW
PURPOSE
This document is a guide for implementing the protocol ASTM E 1394-97 for the TOP device. In this guide,
you will find detailed information of all the data that can be exchanged between TOP and laboratory information systems (LIS).
Also, note that TOP supports the Futura compatible mode that allows TOP to communicate with external
systems using the same protocol as Futura did. See appendix A for the differences between the Futura
implementation and the new implementation of the driver included in TOP.
1.2
OVERVIEW
The implementation of the TOP protocol follows as much as possible the rules described in the ASTM standard, but some interpretation of it has been done when the standard was not detailed enough to complete
the implementation. This guide describes any interpretation done in the development of TOP connectivity in
order to easy the development of any interface.
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REFERENCES
Ref
Description
ASTM E 1394-97 Standard specification for transferring information between clinical
instruments and computer systems
R1
Approved December 10, 1997 – Published March 1998
R2
ACL-Futura manual
R3
LIS Functional Specifications
2.
MESSAGE STRUCTURE AND CONTENT
2.1
RECORDS
2.1.1 ORGANIZATION AND HIERARCHY OF RECORDS
Messages consist of a hierarchy of records of various types. A record can be defined as an aggregate of
fields describing one aspect of the complete message. A field can be seen as a specific attribute of a record,
which may contain aggregates of data elements further refining the basic attribute.
The hierarchy of records is composite by several levels. The record types allowed in each hierarchy level,
and the hierarchical dependencies between record types, are showed below.
Level 0 records
Message Header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Comment (C)
Request Information (Q)
Comment (C)
Patient Information (P)
Comment (C)
Test Order (O)
Comment (C)
Result (R)
Comment (C)
Message Terminator (L)
Due to the he use of this hierarchical structure, some rules have been established:
•
A message shall be always headed by a message header record (H), and finished by a message
terminator record (L).
•
An order record (O) may never appear without a preceding patient information record (P).
•
A result record (R) may never appear without a preceding order record (O).
•
Comment records (C) may be inserted at any level in the hierarchy (except after a Message Terminator), and it refers to the prior higher-level record.
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An example of a message structure and content, according to the records hierarchy described before, is the
following:
(Level 0)MESSAGE HEADER
(Level 1)
PATIENT_1
(Level 2)
COMMENT_1
(Level 2)
ORDER_1
(Level 3)
COMMENT_1
(Level 3)
RESULT_1
(Level 3)
RESULT_2
(Level 4)
COMMENT_1
(Level 4)
COMMENT_2
.
.
.
(Level 3)
RESULT_N
(Level 2)
ORDER_2
(Level 3)
RESULT_1
(Level 3)
RESULT_2
.
.
.
(Level 3)
RESULT_N
.
.
(Level 2)
ORDER_N
(Level 3)
RESULT_1
.
.
.
(Level 1)
PATIENT_2
.
.
(Level 1)
PATIENT_N
(Level 0)MESSAGE TERMINATOR
A sequence of patient information records, order records, or result records at one level, is terminated by the
appearance of a record type of the same or higher level.
2.1.2 LENGTH
The standard does not impose a maximum record length. The implementation within the IL instruments
restricts the maximum length for incoming messages to 200 KB. Outgoing messages can be of any size.
2.2
FIELDS
2.2.1 STRUCTURE
A field can be seen as a specific attribute of a record, which may contain aggregates of data elements further
refining the basic attribute. There are two kinds of aggregates within a message, the repeat field and the
component field.
Repeat field – a single data element that expresses a duplication of the field definition. Each element of a
repeat field is to be treated as heaving equal priority to associated repeat fields.
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Component field – single data element or data elements that express a finer aggregate or extension of data
elements, which precede it.
Example: A patient’s name is recorded as last name, first name, and middle initial, each of which is separated by a component delimiter.
2.2.2 LENGTHS
The standard does not impose a maximum field length, and assumes that all fields are variables in length.
The implementation within the IL instruments scope restricts the maximum field length to a concrete value
depending on the field, but never uses more characters than required by the given field value (according to
the standard).
Example: For a ten characters length field, only ten characters space will be used in the message to allow
the field content, delimiters space apart.
2.2.3 CHARACTER CODES
All data is represented as eight bit values and single-byte as defined in ISO 8859-1:1987. The eight-bit values within the range from 0 to 127 of ISO 8859-1:1987 correspond to the ASCII standard character set
(ANSI X3.4-1986). Values between 128 and 255 are undefined by this standard and are sent using the codepage specified in the configuration of TOP. The use of different codepages allows characters from different
cultures to be exchanged without problems. Other characters not representable using the specified codepage are sent escaped using UTF-16 as described in Hexadecimal escaping
Allowed characters in the message: 9, 13, 32-126, 128-254
Disallowed characters in the message: 0-8, 10-12, 14-31, 127, 255
The Latin-1 character 13 is reserved as the record terminator.
2.3
DELIMITERS
2.3.1 TYPES
Delimiters are used to establish separate sections within a message. There are five different delimiters.
•
Record delimiter: It signals the end of any of the defined record types. It is fixed to carriage return
character Latin-1 (13) (ASCII 13).
•
Field delimiter: It is used to separate adjacent fields. It is configurable, and is specified in the message header record. It shall be a single character excluding Latin-1 (13) (ASCII 13).
•
Repeat delimiter: Used to separate variable number of descriptors for fields containing parts of
equal members of the same set. It is configurable, and is specified in the message header record.
It shall be a single character, excluding Latin-1 (13) (ASCII 13) and the value used by the field delimiter.
•
Component delimiter: It is used to separate data elements of fields of a hierarchical or qualifier
nature. It is configurable, and is specified in the message header record. It shall be a single character, excluding Latin-1 (13) (ASCII 13), the value used by the field delimiter and the value used by
the repeat delimiter.
•
Escape delimiter: Used within text fields to signify special case operations. It is configurable, and is
specified in the message header record. It has a complex structure, but mainly use a single character. The chosen character shall be different from Latin-1 (13) (ASCII 13) and the field, repeat, and
component delimiter values.
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2.3.2 CONSIDERATIONS
Alphanumeric characters should not be used as delimiters, according to the standard. The implementation
within the IL instruments allows the use of the following characters as delimiters. (Boundary values are also
included)
•
Any value from ASCII (33) to ASCII (47)
•
Any value from ASCII (58) to ASCII (64)
•
Any value from ASCII (91) to ASCII (96)
•
Any value from ASCII (123) to ASCII (126)
The default delimiters used within the IL instruments scope is the following set (this values can be changed
from TOP):
•
Record delimiter – carriage return Latin-1 (13) (ASCII 13)
•
Field delimiter – vertical bar ( | ) Latin-1 (124) (ASCII 124)
•
Repeat delimiter – at ( @ ) Latin-1 (64) (ASCII 64)
•
Component delimiter – caret ( ^ ) Latin-1 (94) (ASCII 94)
•
Escape delimiter – backslash ( \ ) Latin-1 (92) (ASCII 92)
Fields shall be identified by their position, obtained by counting field delimiters from the front of the record.
This position-sensitive identification procedure requires that when the contents of the field are null, its corresponding field delimiter must be included in the record to ensure the i’th field can be found by counting (i1) delimiters. Delimiters are not included for trailing null fields.
The following escape sequences are pre-defined.
•
\H\ (*)start highlighting text
•
\N\ (*) normal text (end highlighting)
•
\F\embedded field delimiter character
•
\S\embedded component field delimiter character
•
\R\embedded repeat field delimiter character
•
\E\embedded escape delimiter character
•
\Xhhhh\hexadecimal data See Hexadecimal escaping for more information
•
\Zcccc\Local defined escape sequences, used to send characters not representable in the configured codepage. See Local escape sequence for more information.
No escape sequence contains a nested escape sequence, according to the standard.
(*) The following escaping sequences are ignored by TOP
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2.3.3 HEXADECIMAL ESCAPING
The escaping of ASTM disallowed characters happens when TOP wants to send a character that is not
allowed in ASTM. Characters that can be escaped are the ASCII characters 10, 13, 127, 255. In this case,
the character will be escaped using the hexadecimal escaping. For example, if TOP wants to send the character 127 it will be escaped to \X7F\.
2.3.4 LOCAL ESCAPE SEQUENCE
Local escape sequence is used to exchange characters not representable using the configured codepage.
For example, if TOP wants to send a Japanese character (for example the Unicode character U+34C8)
using the English codepage, the character would be lost in a normal transmission because it cannot be represented in that specific codepage.
To avoid loosing any character, characters not representable in the selected codepage are escaped using
the local escape sequence. In that case, the Japanese character will be sent in four hexadecimal digits as
\Z34C8\. Also note, that many non-representable codepage characters can be added in the same escape
sequence.
2.4
DEMOGRAPHIC DATA
Given a sample, patient demographics shall never be updated from the LIS Host. Patient Demographics can
only be updated through the application unless Samples are identified through Instrument Sample ID (see
[R3] for further information).
2.5
SAMPLE IDENTIFICATION
ACL TOP instrument shall be capable to support LIS hosts that reuse Specimen ID(s). Reusing Specimen
ID(s) means that different patients can have the same Specimen Id in different periods. If this period is short
enough, for instance two consecutive days, some care is required in samples management.
Usually, these laboratories reuse their Specimen Id(s) every day, every week, or even several times in a day.
If laboratory operates in this way, it is possible to find different samples with the same Specimen Id in the
normal operation of ACL TOP. In order to support these potential situations, TOP uses the concepts “Instrument Specimen ID” and “Sample Life” to avoid conflicts in correct samples identification.
Thus, samples can be identified from the LIS host either through the Instrument Specimen Id or the Specimen Id + Sample Life.
2.5.1 SPECIMEN ID
Since the Specimen ID can be reused by the LIS host for different patients, the TOP uses the concept Sample Life for determining whether new test orders shall be added to an existing sample or not.
Given a Specimen ID, test orders received from the LIS are added to the same sample if the time frame
since the sample was created till the test order was ordered (Requested/Ordered Date and Time) is < Sample Life and all patient demographic (First Name, Last Name, Birth Date, Gender, Sender ID) information is
the same.
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Given a Specimen ID, test orders received from the LIS are added to a new same sample if the time frame
since the sample was created till the test order was ordered (Requested/Ordered Date and Time) is >= Sample Life or one or more fields belonging to the patient demographic information are different.
2.5.2 INSTRUMENT SPECIMEN ID
The rules defined above section regarding the Sample Life are not applicable if the application and the LIS
Host are identifying samples by means of the Instrument Specimen ID. In this way, new test orders can be
programmed for existing expired samples.
Instrument Specimen ID is generated by the TOP and reused by the LIS Host. Through the TOP, the user
will be able to disable the usage of the Instrument Specimen ID. If disabled, the TOP will not provide to the
LIS Host any Instrument Sample ID as feedback of incoming test orders.
Instrument Specimen ID is unique within the scope of one instrument. Although in practice it is almost
impossible to reproduce, different samples might have the same Instrument Specimen ID in different instruments.
If Instrument Specimen ID is used, no comparison of patient demographics shall be performed.
If Instrument Specimen ID received from the LIS does not match any Instrument Specimen Id kept by the
system, test order shall be rejected.
2.5.3 CONCLUSION
The use of the instrument Specimen ID is recommended due to the following reasons:
3.
3.1
•
Instrument Specimen ID is not reused and therefore test orders are always properly assigned to the
corresponding sample.
•
New tests can be ordered for existing and expired Specimen Ids.
•
Patient demographics are not compared because Instrument Specimen Id is not reused and it
always identifies univocally a sample.
MESSAGE TRANSMISSION CONTROL
ERROR RECOVERY
In order to ensure proper error logging and error recovery, the next rule is followed according to the standard.
Storage Rule: Since data content is structured in hierarchical fashion, any decreasing change in the hierarchical level triggers storage of all data transmitted prior to said level change, and not previously saved.
An example of the prior rule application is the following.
Record # Record Type
1
2
3
4
5
Level
Message Header
Patient1
Order1
Result1
Order2
(level variation) Storage action
L0
L1
L2
L3
L2
(0)
(+1)
(+1)
(+1)
(-1)
{Save 1 – 4}
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6
7
8
9
10
11
12
13
14
15
16
17
Feedback
Order3
Patient2
Order1
Comment1
Result1
Comment1
Result2
Order2
Patient3
Order1
Result1
Message Terminator
L2
L1
L2
L3
L3
L4
L3
L2
L1
L2
L3
L0
(0)
(-1)
(+1)
(+1)
(0)
(+1)
(-1)
(-1)
(-1)
(+1)
(+1)
(-3)
{Save 5 – 6}
{Save 7 – 11}
{Save 12}
{Save 13}
{Save 14 – 16}
Note: Record # 17 is assumed as saved by virtue of the record type function
If a transmission failure occurs, transmission starts at the last record not presumed saved as outlined in section 3.1 (Storage), but under one restriction. In order to fulfill hierarchical record level requirements, all
records necessary to reach the restart record point are repeated prior to transmitting the record where the
line failure originally occurred.
An example of required retransmissions is showed below.
Line failure at: Record Type
Level (variation)Storage action
1
Message Header
L0
(0)
2
Patient1
L1
(+1)
3
Order1
L2
(+1)
4
Result1 L3
(+1)
5
Order2
L2
(-1)
6
Order3
L2
(0)
7
Patient2
L1
(-1)
8
Order1
L2
(+1)
9
Comment1
L3
(+1)
10
Result1
L3
(0)
11
Comment1
L4
(+1)
12
Result2 L3
(-1)
13
Order2
L2
(-1)
14
Patient3
L1
(-1)
15
Order1
L2
(+1)
16
Result1 L3
(+1)
17
Message Terminator
L0
(-3)
3.2
Retransmission of:
{Save 1 – 4}
{Save 5 – 6}
{Save 7 – 11}
{Save 12}
{Save 13}
‘
{Save 14 – 16}
‘
1
1, 2
1, 2, 3
1, 2, 3, 4
1, 2, 3, 4, 5
1, 2, 5, 6
1, 2, 5, 6, 7
1, 7, 8
1, 7, 8, 9
1, 7, 8, 9, 10
1, 7, 8, 9, 10, 11
1, 7, 8, 9, 10, 11, 12
1, 7, 8, 12, 13
1, 7, 13, 14
1, 14, 15
1, 14, 15, 16
1, 14, 15, 16, 17
ERROR MESSAGES
Any error detected by TOP is traced in the UDC folder in the ‘Windows Event Viewer’ in Settings\Control
Panel\Administrative Tools. If you have any problem, this is the first place you have to check to find error
information.
Optionally TOP can notify the HOST of any incorrect message received by the LIS host. Check the “Report
errors to LIS” check box in the HOST configuration screen in TOP if you want to activate this feature.
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If error notification is active, TOP sends ASTM messages with information about the error occurred (see
Upload message – Request rejected by the instrument for detailed information about the message). Top distinguishes the syntactic and semantic errors and they are treated differently:
Syntactic errors happen when the ASTM received by TOP doesn’t follow the general ASTM rules, or the
more specific rules defined by TOP. This is the list of errors TOP notifies to the LIS host:
Invalid message: The incoming message is invalid and TOP doesn’t know what information is being delivered. This may happen when there are invalid characters in the message, or when an unexpected message
is received. For example, when TOP receives a response and has not done any request.
Invalid syntax: The incoming message has an invalid syntax, for example if the hierarchy of records is not
followed appropriately
Invalid value: The incoming message has a value that is not supported by TOP. Consistency among values
in different fields is not checked.
Missing mandatory value: The incoming message doesn’t provide a value for a TOP mandatory field
Incomplete message: The incoming message was uncompleted
Semantic errors are errors that are syntactically correct, but the action cannot be executed by the instrument. This is the list of semantic errors TOP notify to the LIS host:
•
Invalid host ID: The host ID received in the message is not the same as the one specified in TOP.
The message is discarded
•
Invalid instrument ID: The instrument ID received in the message is not the same as the one specified in TOP. The message is discarded
•
Duplicated test: A test has been received twice. The test is removed.
•
Invalid test: The test ordered by the LIS host is unknown to TOP. The order is removed.
•
Disabled or inconsistent test: The test ordered by the LIS host is disabled or is inconsistent. The
order is removed.
•
Invalid instrument sample id: The LIS host retrieved an invalid instrument sample id. The test is
removed.
•
Cancellation of pending test request could not be performed: The LIS host can cancel a previously
ordered test if this has not been executed yet. This message specifies the test could not be cancelled because its execution has started. The result will be delivered to the LIS host as any other
test.
•
LIS request not allowed: TOP doesn’t allow the LIS host to perform requests for any data. If a
request from the LIS is received, the request is cancelled and no data is retrieved.
When any of the previous errors is found, TOP skips the wrong part of the message, and continues interpreting it as if no error existed. For extended error information for the skipped part, check the TOP communication tracing system where you will get the ASTM part of the message discarded and the reason.
These are the rules followed that describe the part of the message rejected when an error is found:
ACL-TOP 300CTS Service Manual
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Feedback
•
An error in a header record invalidates the whole message.
•
An error in a patient record invalidates all the orders below that patient in the ASTM hierarchy.
•
An error in a order record invalidates only that order record.
An error in a comment record invalidates only the comment record but the patient or order record is
accepted if more orders or results exist for that patient/order.
3.3
MESSAGE STORAGE
Messages that need to be uploaded to the LIS are physically persisted when the communications cannot be
performed due to hardware or software problems. This is done to avoid loosing any message even if the
application is shut down. If necessary, the user can delete all the stored messages clicking the specific button in the communications configuration screen.
This are the more specific rules implemented by TOP to manage the storage of messages:
4.
•
The maximum number of messages that are allowed in the storage is 7200 messages.
•
Once the storage is at 75% of its capacity TOP triggers the alarm < LIS Message Storage Full> providing information of the percentage of the storage that is full. This alarm is reported during start-up
as well and every time there is a 5% increment or decrement between 75% and 100%.
•
Once the storage is 100% full TOP trigger the alarm < LIS Message Storage Overloaded> and no
more messages are accepted in the storage. This alarm will also be reported every time the communications are restored.
•
Once the storage is full (100% of its capacity) the upload of any new messages will be rejected and
TOP triggers the following two alarms < Upload Message Rejected> and < LIS Message Storage
Overloaded>
TRANSMISSION SCENARIOS
This section details all the possible scenarios to exchange data between TOP and a LIS host.
4.1
TOP REQUEST TEST ORDERS TO HOST
This scenario takes place when the instrument, via a manual or an automatic command, launches a request
to the LIS host with the intention to download all available test orders.
4.1.1 UPLOAD MESSAGE – TEST ORDER REQUEST PERFORMED BY THE INSTRUMENT
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Request information (Q)
Message terminator (L)
Message Header Record
Field
No.
Comp
Field Name
Description
ACL-TOP 300CTS Service Manual
Max.
Allow
onent Data typeLengt Req Repeat Allowed values
h
Feedback
1
2
3
5
10
12
13
14
Record Type Identifies the record
1
ID
Delimiter Defi- Define the delimiters to 1
nition
be used throughout the
subsequent records of
the message
Message ID Uniquely identifies the
1
message
Sender Name Name or ID of the sender 1
or ID
Receiver ID Name or ID of the
1
receiver
Processing ID Indicates how this mes- 1
sage is to be processed.
Version No. Version level of the cur- 1
rent ASTM version specification.
Date and time the mes- 1
Date and
Time of Mes- sage was generated
sage
Chapter 5 Processors and Software
5 - 49
String
1
Y
N
H
String
4
Y
N
See section Delimiters for
more information
String
50
Y
N
String
14
Y
N
14
Y
N
String
1
Y
N
The value defined in TOP
configuration’s
The value defined in TOP
configuration’s
P (Production)
String
7
Y
N
1394-97
Y
N
ASTM
Date
Request Information Record
Field
No.
1
2
3
13
Field Name
Description
Record Type ID
Sequence
Number
Starting Range
ID Number
Request
Information
Status Codes
Identifies the record
Defines the i’th occurrence of the
associated record type
Comp
onent
Data type
1
1
String
String
3
String
1
String
Max.
Lengt
h
1
1
1
Req
Allow
Repeat
Allowed values
Y
Y
N
N
Q
1
Y
N
ALL
Y
Y
O (req. test order and demogs),
N (request new/edited results)
Message Terminator Record
Field
No.
1
2
3
Comp
Field Name
Description
Max.
Allow
onent Data typeLengt Req Repeat Allowed values
h
1
String
1
Y N
L
Record Type Identifies the record
ID
Sequence
Defines the i’th occur1
Number
rence of the associated
record type
Termination Provides explanation of 1
Code
end of session
String
1
Y
N
1
String
1
Y
N
N (normal termination)
Example
H | @ ^ \ | <0_0> <1025080549_50> | | ACL TOP-07 | | | | | LIS-HOST-06 | | P | 1394-97 | 20000913174650 <CR>
Q | 1 | ALL | | | | | | | | | | O@N <CR>
L | 1 | N <CR>
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4.1.2 UPLOAD MESSAGE– TEST ORDER REQUEST CANCELLED BY THE INSTRUMENT
The instrument can cancel the last request performed while it has not received any message from the LIS
host. The cancellation for the last request allows the instrument to perform another request with higher priority.
Note: Remember that only one request can be performed at the same time. The sender cannot transmit
another request until the previous one has been answered by the receiver or cancelled by the sender. TOP
will automatically cancel the request when no answer is received in 60 seconds.
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Request information (Q)
Comment (C)
Message terminator (L)
Message Header RecordField No.Request Information Record
Field
No.
1
2
13
Field Name
Description
Record Type ID
Sequence
Number
Request
Information
Status Codes
Identifies the record
Defines the i’th occurrence of the
associated record type
Comp
onent
Data type
1
1
String
String
Max.
Lengt
h
1
1
1
String
1
Comp
onent
Data type
1
1
String
String
1
1
2
1
String
String
String
String
Req
Allow
Repeat
Allowed values
Y
Y
N
N
Q
1
Y
N
A (abort last request)
Req
Allow
Repeat
Allowed values
Y
Y
N
N
C
1,2,3 … n
Y
N
N
Y
N
N
I
timeout
last request has been cancelled
P (information)
Comment Record
Field
No.
Field Name
Description
3
4
Record Type ID
Sequence
Number
Comment Source
Comment Text
5
Comment Type
Identifies the record
Defines the i’th occurrence of the
associated record type
Comment origination point
Comment id
Comment description
Comment type qualifier
1
2
Max.
Lengt
h
1
1
50
500
1
N
Message Terminator Record Field No. Example
H | @ ^ \ | <0_0> <1025080549_50> | | ACL TOP-11 | | | | | LIS-HOST-93 | | P | 1394-97 | 20010414182154 <CR>
Q | 1 | | | | | | | | | | | A <CR>
C | 1 | I | timeout ^ last request has been cancelled | P <CR>
L | 1 | N <CR>
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4.1.3 DOWNLOAD MESSAGE – TEST ORDER DELIVERY BY THE LIS HOST
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Patient Information (P)
Test Order (O)
…
…
Message terminator (L)
Message Header Record
Field
No.
Comp
onent
Data type
Identifies the record
Define the delimiters to be used
throughout the subsequent
records of the message
Uniquely identifies the message
Name or ID of the sender
1
1
1
1
Name or ID of the receiver
1
Indicates how this message is to
be processed.
Version level of the current
ASTM 1394-91 specification.
Date and time that the message
was generated
1
Field Name
Description
1
2
Record Type ID
Delimiter
Definition
3
5
10
Message ID
Sender Name or
ID
Receiver ID
12
Processing ID
13
Version No.
14
Date and Time of
Message
Req
Allow
Repeat
String
String
Max.
Lengt
h
1
4
Y
Y
N
N
String
String
50
14
N
Y
N
N
14
Y
N
String
1
Y
N
The value defined in TOP
configuration’s
The value defined in TOP
configuration’s
P (Production)
1
String
7
Y
N
1394-97
1
ASTM
Date
N
N
Req
Allow
Repeat
Allowed values
Y
Y
N
N
P
1,2,3 … n
Allowed values
H
See section Delimiters for more
information
Patient Information Record
Field
No.
Field Name
Description
6
Record Type ID
Sequence
Number
Laboratory
patient ID
Patient Name
8
Birth date
Identifies the record as PIR
Defines the i’th occurrence of the
associated record type
A unique processing number
assigned to a patient by the LAB
Patient last name
Patient first name
Date of birth
9
Patient Sex
Sex
14
Attending
physician ID
Id of the attending physician
1
2
4
Comp
onent
Data type
Max.
Lengt
h
1
1
1
String
Numeric
1
String
15
N
N
1
2
1
20
20
N
N
N
N
1
String
String
ASTM
Date
String
1
N
N
1
String
14
N
N
N
M (male), F (female), U
(unknown)
Test Order Record
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Field
No.
1
2
3
4
5
6
7
12
16
26
Field Name
Req
Allow
Repeat
Allowed values
Y
Y
N
N
O
1,2,3 … n
16
Y
N
String
30
N
N
4
1
1
Numeric
String
ASTM
Date
6
1
Y
N
N
Y
N
N
1
String
1
N
Y
Sample type
1
String
1
Y
N
0 - 999999
S (Stat), R (normal)
If empty, Requested/Ordered Date
and Time is set to current date and
Time.
A (Added in previous specimen
or creates a new specimen
following the rules of the sample
life cycle),
C (Cancel a previous test request)
P (plasma)
Intention of the information
contained in the record
1
String
1
Y
Y
Q (Response to query),
Comp
onent
Data type
Req
Allow
Repeat
Allowed values
1
1
String
String
Max.
Lengt
h
1
1
Y
Y
N
N
L
1
1
String
1
Y
N
F (last request processed)
Description
Record Type ID
Sequence
Number
Specimen ID
Identifies the record
Defines the i’th occurrence of the
associated record type
A unique identifier for the
specimen assigned by the HOST
Instrument
A unique identifier for the
Specimen ID
specimen assigned by TOP. This
must be retrieved from the LIS if
it is known.
Universal Test ID TOP defined Test ID
Priority
Requested/
Date and time the order was
Ordered Date and received or recorded
Time
Action code
The action that needs to be taken
with the order
Specimen
Descriptor
Report Type
Feedback
Comp
onent
Data type
1
1
String
Numeric
1
String
1
Max.
Lengt
h
1
Message Terminator Record
Field
No.
1
2
3
Field Name
Description
Record Type ID
Sequence
Number
Termination
Code
Identifies the record as MTR
Defines the i’th occurrence of the
associated record type
Provides explanation of end of
session
Example
H | @ ^ \ |<0_0> <1025080549_50> | | LIS-HOST-03 | | | | | ACL TOP-21 | | P | 1394-97 | 20000614080500 <CR>
P | 1 | | 80501 | | Anderson ^ Jim | | 19800228 | M | | | | | 542 <CR>
O | 1 | 6483 | | ^ ^ ^ 211 @ ^ ^ ^ 063 | R | 20000614043211 | | | | | A | | | | P | | | | | | | | | | Q <CR>
O | 2 | 8651 | | ^ ^ ^ 310 | S | 20000614043514 | | | | | A | | | | P | | | | | | | | | | Q <CR>
P | 2 | | | | Foster ^ Rene | | 19740717 | F | | | | | 374 <CR>
O | 1 | 0012 | | ^ ^ ^ 512 | R | 20000614044212 | | | | | A | | | | P | | | | | | | | | | Q <CR>
O | 2 | 0012 | | ^ ^. ^ 254 | R | 20000614044325 | | | | | A | | | | P | | | | | | | | | | Q <CR>
P | 3 | | | | Clinton ^ Jeremy | | 19580223 | M <CR>
O | 1 | 6537 | 310648 | ^ ^ ^ 076 | S | 20000614044212 | | | | | A | | | | P | | | | | | | | | | Q <CR>
O | 2 | 6537 | 310648 | ^ ^ ^ 098 | R | 20000614045021 | | | | | C | | | | P | | | | | | | | | | Q <CR>
O | 3 | 6912 | | ^ ^ ^ 301 @ ^ ^ ^ 357 | R | 20000614052158 | | | | | A | | | | P | | | | | | | | | | Q <CR>
P | 4 | | | | Turner ^ Jim | | 19890821 | M | | | | | 271 <CR>
O | 1 | 0509 | 479481 | ^ ^ ^ 002 | | 20000614055734 | | | | | C | | | | P | | | | | | | | | | Q <CR>
L | 1 | F <CR>
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4.1.4 DOWNLOAD MESSAGE – TEST ORDER RESPONSE WHEN NO DATA AVAILABLE FROM THE LIS HOST
It can happen when there is no information to download. Also note, that if the LIS host doesn’t transmit anything and the timeout is reached (60 seconds), the instrument will assume that the LIS host has no test
orders to program. In that case, TOP will cancel the request as specified in Upload message– test order
request cancelled by the instrument.
Note: It is recommended to the LIS host implementers to always response to a request from TOP, otherwise
the communication will be stopped until the 60 seconds timeout is reached.
Message structure
Level 0 records
Message header (H)
Message terminator (L)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Message Header RecordField No.Message Terminator Record
Field
No.
1
2
3
Field Name
Description
Record Type ID
Sequence
Number
Termination
Code
Identifies the record as MTR
Defines the i’th occurrence of the
associated record type
Provides explanation of end of
session
Comp
onent
Data type
Req
Allow
Repeat
Allowed values
String
String
Max.
Lengt
h
1
1
1
1
Y
Y
N
N
L
1
1
String
1
Y
N
I (no info from last query)
Example
H | @ ^ \ | <0_0> <1025080549_50> | | LIS-HOST-04| | | | | ACL TOP-12 | | P | 1394-97 | 20030330033003 <CR>
L | 1 | I <CR>
4.2
LIS HOST INITIATED TEST ORDERS DELIVERY
This scenario takes place when the LIS host, decides to download all available test orders to the instrument.
4.2.1 DOWNLOAD MESSAGE – LIS HOST INITIATED TEST ORDER DELIVERY
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Patient Information (P)
Test Order (O)
…
…
Message terminator (L)
Message Header RecordField No.Patient Information Record Field No.Test Order Record
Field
No.
Field Name
Description
Comp
onent
Data type
Max.
Lengt
h
Req
Allow
Repeat
Allowed values
ACL-TOP 300CTS Service Manual
5 - 54 Chapter 5 Processors and Software
1
2
3
4
5
6
7
12
16
26
Feedback
Record Type ID
Sequence
Number
Specimen ID
Identifies the record
Defines the i’th occurrence of the
associated record type
A unique identifier for the
specimen assigned by the HOST
Instrument
A unique identifier for the
Specimen ID
specimen assigned by TOP
Universal Test ID TOP defined Test ID
Priority
Requested/
Date and time the order was
Ordered Date and received or recorded
Time
Action code
The action that needs to be taken
with the order
Specimen
Descriptor
Report Type
1
1
String
Numeric
1
Y
Y
N
N
O
1,2,3 … n
1
String
16
Y
N
1
String
30
N
N
4
1
1
Numeric
String
ASTM
Date
6
1
Y
N
N
Y
N
N
1
String
1
N
Y
Sample type
1
String
1
Y
N
0 - 999999
S (Stat), R(normal)
If empty, Requested/Ordered Date
and Time is set to current date and
Time.
A (Added in previous specimen
or creates a new specimen
following the rules of the sample
life cycle),
C (Cancel a previous test request)
P (plasma)
Intention of the information
contained in the record
1
String
1
Y
Y
O (Order record)
Message Terminator RecordField No. Example
H | @ ^ \ | <0_0> <1025080549_50> | | LIS-HOST-11 | | | | | ACL TOP-09 | | P | 1394-97 | 20000715180000 <CR>
P | 1 | | | | Dillon ^ Jennifer | | 19820414 | F <CR>
O | 1 | 8201 | | ^ ^ ^ 900 | S | 20000715143243 | | | | | N | | | | P | | | | | | | | | | O <CR>
O | 2 | 8201 | | ^ ^ ^ 444 @ ^ ^ ^ 666 | R | 20000715143725 | | | | | N | | | | P | | | | | | | | | | O <CR>
P | 2 | | | | Carter ^ Rudy | | 19620121 | F | | | | | 985 <CR>
O | 1 | 5438 | 690008 | ^ ^ ^ 369 | R | 20000715143912 | | | | | A | | | | P | | | | | | | | | | O <CR>
O | 2 | 5438 | 690008 | ^ ^ ^ 963 | R | 20000715144127 | | | | | A | | | | P | | | | | | | | | | O <CR>
P | 3 | | | | Stendal ^ Jeremy | | 19321002 | M <CR>
O | 1 | 5009 | 324879 | ^ ^ ^ 209 | | 20010913215702 | | | | | C | | | | P | | | | | | | | | | O <CR>
L | 1 | N <CR>
4.3
HOST QUERY PERFORMED BY THE INSTRUMENT
This scenario is triggered when the user performs the host query functionality in the instrument. Host query
allows selective downloading of test orders, taking as input, a single Specimen ID (Sample ID) or a set of
them.
4.3.1 UPLOAD MESSAGE – HOST QUERY PERFORMED BY THE INSTRUMENT
Message structure
Message Header Record
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Request information (Q)
Message terminator (L)
Field No.Request Information Record
Fiel
d
No.
1
Field Name
Description
Com
p
onen
t
Record Type ID
Identifies the record
1
ACL-TOP 300CTS Service Manual
Data type
String
Max.
Leng
th
1
Re
q
Y
Allow
Repeat
N
Allowed values
H
Feedback
Chapter 5 Processors and Software
5 - 55
2
Delimiter Definition
Define the delimiters to be used
throughout the subsequent
records of the message
1
String
4
Y
N
3
Message ID
Uniquely identifies the message
1
String
50
Y
N
5
Sender Name or
ID
Name or ID of the sender
1
String
14
Y
N
The value defined in TOP configuration’s
10
Receiver ID
Name or ID of the receiver
1
14
Y
N
The value defined in TOP configuration’s
12
Processing ID
Indicates how this message is
to be processed.
1
String
1
Y
N
P (Production)
13
Version No.
Version level of the current
ASTM version specification.
1
String
7
Y
N
1394-97
14
Date and Time
of Message
Date and time the message was
generated
1
ASTM
Date
Y
N
Field
No.
1
2
3
Field Name
Description
Record Type ID
Sequence
Number
Starting Range
ID Number
Identifies the record
Defines the i’th occurrence of the
associated record type
Specimen ID
Instrument specimen ID
13
Request
Information
Status Codes
Comp
onent
Data type
1
1
See section 2.3 for more information
Req
Allow
Repeat
Allowed values
String
String
Max.
Lengt
h
1
1
Y
Y
N
N
Q
1
2
String
16
Y
Y
3
1
String
String
30
1
N
Y
Y
O (req. test order and demogs),
N (request new test orders still not
downloaded)
Message Terminator RecordField No. Example
H | @ ^ \ | <0_0> <1025080549_50> | | ACL TOP-03 | | | | | LIS-HOST-04 | | P | 1394-97 | 19990913174650 <CR>
Q | 1 | ^ 4243 ^ 876271 @ ^ 0434 @ ^ 0435 @ ^ 6742 ^ 878432 | | | | | | | | | | O@N <CR>
L | 1 | N <CR>
4.3.2 UPLOAD MESSAGE – TEST ORDER REQUEST CANCELLED BY THE INSTRUMENT
See section Upload message– test order request cancelled by the instrument for more information.
4.3.3 DOWNLOAD – HOST QUERY RESPONSE FROM LIS HOST
The LIS host retrieves data for the specified sample IDs. See section Download message – test order delivery by the lis host for more information. Note that if in a multiple host query, there are specimens that have
pending orders and there are others that don’t, the host query response only need to retrieve the pending
specimens. TOP will assume that there are no orders for the specimens no listed in the host query
response. If multiple messages are send as response only the first will be processed and the rest will be discarded.
If the LIS host doesn’t have anything to answer, because it doesn’t know the sample IDs or because there
are no test orders to retrieve, it must follow the same rules described in section Download message – test
order response when no data available from the lis host.
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4.4
Feedback
INSTRUMENT UPLOADS INSTRUMENT SPECIMEN ID TO LIS HOST
This scenario takes place when the instrument receives a list of test orders from the LIS host. For every new
sample received, the instrument generates an internal sample ID (known as “Instrument Specimen ID” in
ASTM terminology) and sends it back to the LIS host.
Future LIS host references to these samples will be performed using both identifiers: “Specimen ID” and
“Instrument Specimen ID”. In the same way, all information sent back to the LIS host by the instrument will
be accompanied by both identifiers.
This scenario can be launched after tests orders are delivered to the instrument.
4.4.1 UPLOAD MESSAGE – INSTRUMENT UPLOADS INSTRUMENT SPECIMEN ID TO LIS HOST
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Patient Information (P)
Test Order (O)
…
Message terminator (L)
Note: Only one test order record will be placed under a patient information record.
Message Header RecordField No. Patient Information Record
Field
No.
Comp
onent
Data type
1
1
String
Numeric
1
String
Birth date
Identifies the record as PIR
Defines the i’th occurrence of the
associated record type
A unique processing number
assigned to a patient by the LAB
Patient last name
Patient first name
Date of birth
1
2
1
9
Patient Sex
Sex
1
String
String
ASTM
Date
String
14
Attending
physician ID
Id of the attending physician
1
String
Field Name
Description
Comp
onent
Data type
Record Type ID
Sequence
Number
Specimen ID
Identifies the record
Defines the i’th occurrence of the
associated record type
A unique identifier for the
specimen assigned by the HOST
1
1
String
Numeric
1
String
Field Name
Description
6
Record Type ID
Sequence
Number
Laboratory
patient ID
Patient Name
8
1
2
4
Max.
Lengt
h
1
Req
Allow
Repeat
Allowed values
Y
Y
N
N
P
1,2,3 … n
15
N
N
20
20
N
N
N
N
1
N
N
14
N
N
Req
Allow
Repeat
Allowed values
Y
Y
N
N
O
1,2,3 … n
Y
N
N
M (male), F (female), U
(unknown)
Test Order Record
Field
No.
1
2
3
ACL-TOP 300CTS Service Manual
Max.
Lengt
h
1
16
Feedback
4
5
6
7
12
16
26
Instrument
Specimen ID
Universal Test ID
Priority
Requested/
Ordered Date and
Time
Action code
Specimen
Descriptor
Report Type
A unique identifier for the
specimen assigned by TOP
TOP defined Test ID
Date and time the order was
received or recorded
The action that needs to be taken
with the order
Sample type
Intention of the information
contained in the record
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1
String
30
Y
N
4
1
1
Numeric
String
ASTM
Date
6
1
Y
N
N
Y
N
N
1
String
1
Y
Y
0 - 999999
S (Stat), R(normal)
If empty, Requested/Ordered Date
and Time is set to current date and
Time.
P (pending specimen)
1
String
1
Y
N
P (plasma)
1
String
1
Y
Y
O (Order record),
I (Pending in instrument)
Message Terminator RecordField No. Example
H | @ ^ \ | <0_0> <1025080549_50> | | ACL TOP-21 | | | | | LIS-HOST-03 | | P | 1394-97 | 20000614080624 <CR>
P | 1 | | | | Anderson ^ Jim | | 19800228 | M | | | | | 542 <CR>
O | 1 | 6483 | 312890 | ^ ^ ^ 063 | R | 20000614043211 | | | | | P | | | | P | | | | | | | | | | O@I <CR>
P | 2 | | | | Foster ^ Rene | | 19740717 | F | | | | | 374 <CR>
O | 1 | 0012 | 312892 | ^ ^ ^ 512 | R | 20000614044212 | | | | | P | | | | P | | | | | | | | | | O@I <CR>
L | 1 | N <CR>
4.5
INSTRUMENT UPLOADS TEST RESULTS
This scenario takes place when the instrument is requested to send available test results to the LIS host.
This scenario can be executed because the action is triggered manually or automatically. This scenario cannot be triggered by a request from the LIS host. Remember, IL instruments do not support a request message for test results uploading.
4.5.1 UPLOAD MESSAGE – TEST RESULTS DELIVERY CARRIED OUT BY THE INSTRUMENT
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Patient Information (P)
Test Order (O)
Result (R)
Comment (C)
…
…
…
…
Message terminator (L)
Message Header RecordField No.Patient Information Record Field No. Test Order Record
Field
No.
1
2
3
Field Name
Description
Record Type ID
Sequence
Number
Specimen ID
Identifies the record
Defines the i’th occurrence of the
associated record type
A unique identifier for the
specimen assigned by the HOST
Comp
onent
Data type
1
1
String
Numeric
1
String
Max.
Lengt
h
1
16
Req
Allow
Repeat
Allowed values
Y
Y
N
N
O
1,2,3 … n
Y
N
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5
6
7
12
16
26
Instrument
Specimen ID
Universal Test ID
Priority
Requested/
Ordered Date and
Time
Action code
Specimen
Descriptor
Report Type
A unique identifier for the
specimen assigned by TOP
TOP defined Test ID
Feedback
1
String
30
N
N
4
1
1
Numeric
String
ASTM
Date
6
1
Y
N
N
Y
N
N
0 - 999999
S (Stat), R (normal)
The action that needs to be taken
with the order
Sample type
1
String
1
N
N
1
String
1
Y
N
Q (mandatory when quality
control)
P (plasma)
Intention of the information
contained in the record
1
String
1
Y
Y
Comp
onent
Data type
Req
Allow
Repeat
Allowed values
Y
Y
N
N
R
1,2,3 … n
Y
N
0 – 999999999
Date and time the order was
received or recorded
O (Order record),
F (All tests results are Final or
could not be done - see R9),
P (This test triggers a rerun)
Result Record
Field
No.
1
2
3
4
5
Description
Record Type ID
Sequence
Number
Universal Test
ID
Data or
Measurement
Value
Units
Identifies the record
Defines the i’th occurrence of the
associated record type
TOP defined Test ID
1
1
String
Numeric
4
Numeric
Observed, calculated or implied
result value
1
String
30
N
Y
Abbreviation of units for
numerical results
Indicates the normalcy status of
the result
1
String
15
N
Y
1
String
2
Y
N
1
String
1
Y
Y
1
String
30
N
N
2
1
30
N
Y
N
1
String
ASTM
Date
String
14
Y
N
2
3
String
String
2
2
Y
Y
N
N
Req
Allow
Repeat
Allowed values
Y
N
C
7
Result Abnormal
Flags
9
Result Status
11
Operator
Identification
13
Date Time Test
Completed
Instrument
Identification
14
Max.
Lengt
h
1
Field Name
Operator ID for the test
performer
Operator ID for the test verifier
Date and time the instrument
completed the test
Identifies the instrument that
performed this measurement
Rack id
Rack position
For information on specific unit
values see section 6
L (Below low normal),
H (Above high normal),
N (Normal),
< (Below absolute low),
> (Above absolute high)
F (final result),
P (preliminary result, because a
rerun has been set),
V (result validated),
X (result cannot be done)
Instrument ID as specified in TOP
Comment Record
Field
No.
Field Name
Description
Comp
onent
Data type
1
Record Type ID
Identifies the record
1
String
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1
Feedback
2
3
4
Sequence
Number
Comment Source
Comment Text
5
Comment Type
Defines the i’th occurrence of the
associated record type
Comment origination point
Comment ID
Comment description
Comment area
Comment type qualifier
1
String
1
1
2
3
1
String
String
String
String
String
Chapter 5 Processors and Software
1
50
500
50
1
Y
N
1,2,3 … n
Y
N
N
N
Y
N
N
I
N
I (instrument flag comment),
N (negative comment)
5 - 59
Message Terminator RecordField No. Example
H | @^\ | 123 | | ACL TOP-52 | | | | | LIS-HOST-31 | | P | 1394-97 | 20000614060520
P|1||||||||||||
O | 1 | Normal Control | <1034241923_260> | ^ ^ ^ 555 | R | | | | | | | | | | P | | | | | | | | | | O @ F
R | 1 | ^ ^ ^ 555 | 106.01 | % | | N | | F @ V | | ^ IL | | 20021211163215 | ACL TOP-21 ^ B ^ 5
C | 1 | I | 1025 ^ reagent temperature warning ^ HW | I
C | 2 | I | 1030 ^ cuvette shuttle temp warning ^ HW | I
R | 2 | ^ ^ ^ 555 | 12.65 | sec | | N | | F @ V | | ^ IL | | 20021211163215 | ACL TOP-21 ^ F ^ 3
R | 3 | ^ ^ ^ 555 | 0.97 | INR | | L | | F @ V | | ^IL | | 20021211163215 | ACL TOP-21 ^ G ^ 2
C | 1 | I | 1017 ^ probe temperature warning ^ HW | I
L|1|N
4.5.2 DOWNLOAD MESSAGE – TEST RESULTS DELIVERY REJECTED BY THE LIS HOST
In case there is an error in the information retrieved by the instrument to the LIS host, the LIS host cannot
retrieve any error information to the instrument
4.6
LIS HOST REQUEST RESULTS TO THE INSTRUMENT
This scenario takes place when the LIS host launches a request to the instrument, for uploading available
test results. IL instruments do not support to operate in this way, consequently, all requests for test results
received from LIS host will be rejected.
4.6.1 DOWNLOAD MESSAGE – TEST RESULTS REQUEST PERFORMED BY THE LIS HOST
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Request information (Q)
Message terminator (L)
Message Header RecordField No.Request Information Record
Field
No.
1
2
Field Name
Description
Record Type ID
Sequence
Number
Identifies the record
Defines the i’th occurrence of the
associated record type
Comp
onent
Data type
1
1
String
String
Max.
Lengt
h
1
1
Req
Allow
Repeat
Allowed values
Y
Y
N
N
Q
1
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Request
Information
Status Codes
Feedback
1
String
1
Y
Y
C (correction of previous values),
P (preliminary results),
F (final results),
X (results cannot be done),
I (request results pending),
S (request partial results),
M (results a MIC level),
R (result previously transmitted),
A (abort last request),
N (request new/edit results),
O (request tests and demog data),
D (request demographic data only)
Message Terminator RecordField No. Example
H | @ ^ \ | <0_0> <1025080549_50> | | LIS-HOST-05 | | | | | ACL TOP-17 | | P | 1394-97 | 20010518123841 <CR>
Q | 1 | ALL | | | | | | | | | | I <CR>
L | 1 | N <CR>
4.6.2 UPLOAD MESSAGE – REQUEST REJECTED BY THE INSTRUMENT
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Comment (C)
Message terminator (L)
Message Header RecordField No.Comment Record
Field
No.
Field Name
Description
3
4
Record Type ID
Sequence
Number
Comment Source
Comment Text
5
Comment Type
Identifies the record
Defines the i’th occurrence of the
associated record type
Comment origination point
Comment id
Comment description
Comment type qualifier
1
2
Comp
onent
Data type
Max.
Lengt
h
1
1
1
String
String
1
1
2
1
String
String
String
String
Comp
onent
Data type
1
1
String
String
Max.
Lengt
h
1
1
1
String
1
1
50
500
1
Req
Allow
Repeat
Allowed values
Y
Y
N
N
C
1,2,3 … n
Y
N
N
Y
N
N
N
I
invalidTransmissionInformation
Request not allowed
N (negative result/error info)
Req
Allow
Repeat
Allowed values
Y
Y
N
N
L
1
Y
N
Q (error in last request)
Message Terminator Record
Field
No.
1
2
3
Field Name
Description
Record Type ID
Sequence
Number
Termination
Code
Identifies the record as MTR
Defines the i’th occurrence of the
associated record type
Provides explanation of end of
session
Example
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H | @ ^ \ | <0_0> <1025080549_50> | | ACL TOP-02 | | | | | LIS-HOST-01 | | P | 1394-97 | 20020421073718 <CR>
C | 1 | I | invalidTransmissionInformation ^ Request not allowed | N <CR>
L | 1 | Q <CR>
4.7
INSTRUMENT UPLOADS ERROR INFORMATION
This scenario takes place when the instrument receives an invalid message from the LIS host. See Error
messages for more information on this topic.
4.7.1 UPLOAD MESSAGE – ERROR INFORMATION MESSAGE (1)
This message is retrieved when there is a syntactic error, or when the host ID or instrument ID doesn’t match
the values configured in TOP.
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Comment (C)
Message terminator (L)
Message Header RecordField No.Comment Record
Field
No.
Field Name
Description
3
4
Record Type ID
Sequence
Number
Comment Source
Comment Text
Identifies the record
Defines the i’th occurrence of the
associated record type
Comment origination point
Comment id
5
Comment Type
Comment description
Comment type qualifier
1
2
Comp
onent
Data type
1
1
String
String
1
1
String
String
2
1
String
String
Comp
onent
Data type
1
1
1
Max.
Lengt
h
1
Req
Allow
Repeat
Allowed values
Y
Y
N
N
C
1,2,3 … n
1
50
Y
N
N
N
I
invalidMessage
invalidSyntax
invalidValue
missingMandatoryValue
incompleteMessage
invalidTransmissionInformation
500
1
N
Y
N
N (negative result/error info)
Message Terminator Record
Field
No.
1
2
3
Field Name
Description
Record Type ID
Sequence
Number
Termination
Code
Identifies the record
Defines the i’th occurrence of the
associated record type
Provides explanation of end of
session
Req
Allow
Repeat
Allowed values
String
String
Max.
Lengt
h
1
1
Y
Y
N
N
L
1
String
1
Y
N
E (unknown system error)
Example
H | @ ^ \ | <0_0> <1025080549_50> | | ACL TOP-02 | | | | | LIS-HOST-01 | | P | 1394-97 | 20020421073718 <CR>
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C | 1 | I | InvalidTransmissionInformation ^ Invalid host ID | N <CR>
L | 1 | E <CR>
4.7.2 UPLOAD MESSAGE – ERROR INFORMATION MESSAGE (2)
This message is retrieved when there is an action that cannot be executed by the instrument.
Message structure
Level 0 records
Message header (H)
Level 1 records
Level 2 records
Level 3 records
Level 4 records
Patient Information (P)
Test Order (O)
Comment (C)
Message terminator (L)
Message Header RecordField No.Patient Information Record Field No.Test Order Record
Field
No.
1
2
3
4
5
6
7
16
26
Field Name
Description
Record Type ID
Sequence
Number
Specimen ID
Identifies the record
Defines the i’th occurrence of the
associated record type
A unique identifier for the
specimen assigned by the HOST
Instrument
A unique identifier for the
Specimen ID
specimen assigned by TOP
Universal Test ID TOP defined Test ID
Priority
Requested/
Date and time the order was
Ordered Date and received or recorded
Time
Specimen
Sample type
Descriptor
Report Type
Intention of the information
contained in the record
Comp
onent
Data type
1
1
String
Numeric
1
String
1
Max.
Lengt
h
1
Req
Allow
Repeat
Allowed values
Y
Y
N
N
O
1,2,3 … n
16
N
N
String
30
N
N
4
1
1
Numeric
String
ASTM
Date
6
1
N
N
N
Y
N
N
0 - 999999
S (Stat), R(normal)
1
String
1
N
N
P (plasma)
1
String
1
N
Y
O (Order record),
X (Order cannot be done),
Y (No order/test in record)
Comp
onent
Data type
Req
Allow
Repeat
Allowed values
Y
Y
N
N
C
1,2,3 … n
N
I
invalidDemographicData
invalidSpecimenData
invalidTestData
duplicatedTest
N
N (negative result/error info)
Comment Record
Field
No.
Max.
Lengt
h
1
Field Name
Description
Identifies the record
Defines the i’th occurrence of the
associated record type
Comment origination point
Comment id
1
1
String
String
3
4
Record Type ID
Sequence
Number
Comment Source
Comment Text
1
1
String
String
1
50
Y
N
5
Comment Type
Comment description
Comment type qualifier
2
1
String
String
500
1
N
Y
1
2
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Message Terminator RecordField No. Example
H | @ ^ \ | 123 | | ACL TOP-02 | | | | | LIS-HOST-01| | P | 1394-97 | 20020421073718
P|1||||||||||||
O | 1 | 8642 | | ^ ^ ^ 1234 | R | | | | | | | | | | P | | | | | | | | | | O @ Y
C | 1 | I | invalidTestData ^ duplicated test | N
L|1|N
5.
TRANSMISSION SCENARIOS RELATIONSHIPS
5.1
MANUAL OR AUTOMATIC JOB ORDERS DOWNLOADING
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Manual or automatic job orders downloading
Instrument
LIS Host
test order request (4.1.1)
The LIS Host responds the request
[no test order available]: no data available (4.1.4)
[test orders available]: test order delivery (4.1.3)
[test order OK]:
store received orders
[instrument speciment-ID activated]: upload instrument speciment ID (4.4.1)
{OR}
[bad test order]:
reject received orders
[upload errors activated]: error information message (4.7.1/4.7.2)
The Instrument cancels the request
[request timeout]: test order request cancelation (4.1.2)
5.2
HOST-INITIATED JOB ORDERS DOWNLOADING
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Host initiated job orders downloading
Instrument
LIS Host
test order delivery (4.2.1)
[test order OK]:
store received orders
[instrument speciment-ID activated]: upload instrument speciment ID (4.4.1)
[bad test order]:
reject received orders
[upload errors activated]: error information message (4.7.1/4.7.2)
5.3
HOST QUERY
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Feedback
Host query
Instrument
LIS Host
Host query (4.3.1)
The LIS Host responds the request
[no test order available]: no data available (4.1.4)
[test orders available]: test order delivery (4.1.3)
[test order OK]:
store received orders
[instrument speciment-ID activated]: upload instrument speciment ID (4.4.1)
{OR}
[bad test order]:
reject received orders
[upload errors activated]: error information message (4.7.1/4.7.2)
The Instrument cancels the request
[request timeout]: host query cancelation (4.3.2)
5.4
MANUAL OR AUTOMATIC JOB RESULTS UPLOADING
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Manual or automatic results uploading
Instrument
LIS Host
test result upload (4.5.1)
LIS Host requests results
Instrument
LIS Host
test results request (4.6.1)
All requests for test results received from LIS host will be rejected.
This instrument doesn't support to operate in this way.
request rejected by instrument (4.6.2)
6.
APPENDIX A – FUTURA COMPATIBILITY MODE
When the communication module for TOP was designed, it was thought to ease the communication for both
new users, that can use a new protocol with extended capabilities, and old users who can reuse the old
Futura developed driver. For any information of the Futura implementation see [R2].
The Futura driver should only be used by institutions that currently have a developed driver and can reuse
it with the changes produced in this adapted version. New users should always use the new implementation
of the protocol that provides more functionality.
The Futura driver for TOP works exactly as the Futura instrument except for the following issues:
GENERAL DIFFERENCES
•
TOP uses the host query mechanism to request tests immediately when a rack is inserted in the
instrument. Futura did not support this feature in its original version and it has been disabled in the
new Futura driver implementation for TOP. To allow the Futura driver to work as originally, you have
to activate the automatic downloading of test orders.
•
The Futura documentation does not require LIS drivers to respond to all test orders requests by
TOP. Due to that, when a request is not responded in Futura compatibility mode no error message
is displayed.
DATA MAPPINGS
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•
Futura test IDs and TOP test IDs have changed. The communication will be performed using the
new test IDs defined by TOP. Changes may be required in the LIS/driver to accommodate to these
new identifiers.
•
Futura result units and TOP result units have changed. Futura driver for TOP implements the
required mapping to conform as much as possible to the original Futura units. Units not supported
by Futura are sent in TOP original’s format and the limitation of 6 digits detailed in the Futura documentation has been changed to 15 characters. These are the mappings performed by TOP in
Futura mode:
Top
Futura/
Comment
Advance
Measured s
sec
Mean
Not supported
T
Not supported
%T
Not supported
DT
delta
"delta" for Delta Deriv. Algorithm
T/min
ct/min
D %T
delta
%T/min
Not supported
mAbs
Not Supported Used by Endpoint Algorithm - not available on Futura/
Advance
D mAbs
mA
"mA" maps to Top Final - Initial Algorithm
"delta" maps to Top Delta Derivative Algorithm. The
delta
use of the unit in this case is always mapped to “mA”
mAbs/min
mA/min
Calculated Ratio
R
INR
INR
%
%
Calibrated g/L
g/L
mg/L
Not supported
mg/dL
mg/dL
ng/mL
ng/mL
U/mL
U/mL
IU/mL
IU/mL
mU/mL
Not supported
nmol/L
Not supported
%vWF:Ag
Not supported
User Defined Not supported
Not supported M/L
equivalent to: nmol/l x 103 (never sent by TOP in Futura
mode)
Not supported g/L
equivalent to: g/l x 10-6 (never sent by TOP in Futura
mode)
Statistical %CV
Not supported
SD
Not supported
Slope
Not supported
Paired
TR
Not supported
%NTR
Not supported
D
Not supported
DN
Not supported
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Parallelism mean of 100% Not supported In Futura, unit label corresponds to the Unit label
selected by the user as primary unit.
mean CR
aveCR
mean CR 100% Not supported
slope
slope
r2
Not supported r equivalent to: (r2)1/2
y-intercept
y-int
%CV of CR
%CV-CR
%CV of CR
Not supported
100%
•
Error descriptions have changed in TOP, but they will be sent using the old Futura format. Only one
comment record with all flags and errors concatenated with a ‘+’ sign. The number used to indicate
the determination where the error was found has also been removed.
CHANGES IN MESSAGES
•
Now the patient name and last name is now separated by a component delimiter (patient record field
6). In the original version of futura, the patient name and last name was stored in the first component.
•
Specimen ID length has changed from 20 characters to 16. 16 is the maximum number of characters supported by the TOP device. In case the number of characters sent by the LIS is bigger than
16 the messages is rejected.
•
When uploading test results Futura added the Rack ID and the Sample position in the field four in
the ASTM Order record. This field now includes the same data but the Rack ID and Sample position
has changed to the new values in TOP.
•
Futura supported the uploading of calibrations and checkpoints. These features have been
removed in TOP
•
TOP is not capable to distinguish automatically validated and manually validated results. Futura did
that sending an ‘F’ or an ‘V’ flag in R9 respectively. Due to that limitation in TOP, the driver of Futura
always send results with an ‘F’ and ‘V’ is never used.
ERRORS
•
Ill formed test orders messages downloaded from host are validated. If an error occurs in one message, no error information is sent to the HOST system. These are some of the actions performed:
•
Fields with a maximum length longer than the value expected by TOP are truncated to the maximum
length allowed.
•
Invalid date in a record makes the complete record to be invalidated and error info is sent to the
application. With the exemption of H14 which value won’t be validated.
•
Empty order date in O7 is filled with current date.
•
Missing mandatory parameters are added when possible.
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Feedback
Chapter 6 Power Management
Feedback
6-1
Chapter 6
Power Management
Chapter Contents
6-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
6-2 Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
6-3 Interconnect Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
6-4 Theory of Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Power Entry Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Fuse Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Volt-Amps Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
6-5 Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5 Volt Rail Verification and Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
6-6 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Voltages Diagnostic Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6-7 Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Entry Module Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Supply Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fuse Board Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
17
19
23
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6 - 2 Chapter 6 Power Management
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Chapter 6 Power Management
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6-3
6-1 Overview
The Power Management System consists of the following:
•
+5V/+15V/-15V Power Supply
•
+24V/+28V Power Supply
•
Fuse Board
•
Power Entry Module - Includes the instrument power switch and the attachment point for the line
cord.
6-2 Physical Layout
Figure 6-1 shows the physical layout of the Power Management System.
Figure 6-1 Power Management Layout
Power Supply
Behind Back all
Power Entry
Module
Fuse
Board
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6 - 4 Chapter 6 Power Management
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6-3 Interconnect Diagrams
Figure 6-2 contains the interconnect diagram for the power management system.
Figure 6-2 Power Management Interconnect Diagram
ACL-TOP 300CTS Service Manual
Chapter 6 Power Management
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6-5
6-4 Theory of Operation
This section describes the operation of the following major components:
•
Power Entry Module
•
Fuse Board
•
DC Power Supply
Power Entry Module
The Power Entry Module includes the following items:
•
Instrument power switch
•
Fuse Block
•
Attachment point for the line cord.
See Figure 6-3.
Figure 6-3 Power Entry Module
Fuse Block
Instrument
Power Switch
Power Cord
Attachment
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6 - 6 Chapter 6 Power Management
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Power Supply
The Power Entry Module output goes to the primary (input) side of the DC Power Supply. The power supply
is located in the rear wall of the instrument, behind the power supply cover. See Figure 6-4.
Figure 6-4 Power Supply Cover
Captive screws (14)
The power supply is auto ranging, and is compatible with a wide range of input voltages and frequencies.
See "Electrical Requirements" on page 6-10 for more information.
Figure 6-5 shows the DC power supply.
Figure 6-5 TOP 300 Power Supply
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6-7
Fuse Board
The secondary (output) side of the power supply terminates at the fuse board. The fuse board provides over
current protection for the instrument modules.
The fuses on the fuse board are removable and can be replaced with fuses of the same rating. Spare fuses
are included on the fuse board.
WARNING: To ensure safety and proper operation, fuses must be
replaced with those of the same type and rating.
See Figure 6-6 on page 6-8 and Figure 6-7 on page 6-9.
See Table 6-1 on page 9 for fuse ratings and secondary voltages.
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6 - 8 Chapter 6 Power Management
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Figure 6-6 Fuse Board Diagram
ACL-TOP 300CTS Service Manual
Chapter 6 Power Management
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6-9
Figure 6-7 Fuse Board
Table 6-1 Fuse Ratings and Secondary Voltages for the ACL TOP 300 CTS
FUSE
SIGNAL NAME
RATING
PART NUMBER
F1
BP_FANS_FUSE
2A/250V TIME DELAY
IL #00014871705
F2
+28V_COOLING_BD
12.5A/250V SLOW BLOW**
IL #00014871713
F3
+5V_LEVEL_III_CPU
4A/250V TIME DELAY
IL #00014871708
F4
+24V_BACKPLANE
8A/250V TIME DELAY
IL #00014871711
F5
+5V_BACKPLANE
4A/250V TIME DELAY
IL #00014871708
F6
+24V
8A/250V TIME DELAY
IL #00014871711
F7
+24V_DC_DRIVER
8A/250V TIME DELAY
IL #00014871711
F8
+5V_LEVEL_II_CPU
4A/250V TIME DELAY
IL #00014871708
F17
+15V_BACKPLANE
4A/250V TIME DELAY
IL #00014871708
F18
-15V_BACKPLANE
2A/250V TIME DELAY
IL #00014871705
F19
+24V_SYS_F_UA1
8A/250V TIME DELAY
IL #00014871711
F20
+24V_SYS_F_UA2
8A/250V TIME DELAY
IL #00014871711
F21
+15V_PWR_F_UA1
2A/250V TIME DELAY
IL #00014871705
F22
+15V_PWR_F_UA2
2A/250V TIME DELAY
IL #00014871705
F23
+5V_PWR_F_UA1
4A/250V TIME DELAY
IL #00014871708
F24
+5V_PWR_F_UA2
4A/250V TIME DELAY
IL #00014871708
F25
CAN_BUS_FUSE
2A/250V TIME DELAY
IL #00014871705
CAUTION: Use terminal block J1 along bottom edge of fuse board to
check voltages. Refer to the voltage labels in table Table 6-1, also marked
on the fuse board.
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6 - 10 Chapter 6 Power Management
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Electrical Requirements
The instrument operates properly with electrical variations of up to ±10% in an ambient temperature of 15°C
to 32°C (59°F to 89°F) with a relative humidity of 5-85% (non-condensing). The instrument should be placed
in a position free from dust, fumes, vibrations and excessive variations in temperature. Using this instrument
at an altitude greater than 2000 meters is not recommended.
The instrument is single phase, has current leakage of less than 500 µAmps, and produces 2,732 BTU per
hour.
In accordance with IEC 1010 safety standard, paragraph 1.4, there is no safety hazard in the temperature
range 5-40°C.
The instrument operates correctly with electrical variations of up to ±10% on the nominal supply and with
supply frequencies between 47 and 63 Hz.
CAUTION: Ensure the laboratory voltage supply is compatible with the
label on the rear of the instrument and with the specifications in Table 6-2.
The voltages and current values in Table 6-2 "Supply Voltages" apply to the ACL TOP 300 instrument.
Table 6-2 Supply Voltages
Value of supply voltage for
normal function
Current (A)
Value on Label
240V AC ± 10%
5A
100-240 VAC
115V AC ± 10%
10 A
100-240 VAC
100V AC ± 10%
10 A
100-240 VAC
The PC/Monitor requires an input voltage between 100-240V and an amperage of 2 A.
The power cord provided with the instrument is a certified, three-prong, double insulated, grounded (NEMA)
receptacle and plug.
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6 - 11
Volt-Amps Specifications
This section contains the Volt-Amps specifications for all TOP models.
Volt-Amps Specifications for the TOP Analytical Module (AM)
Table 6-3 "TOP AM Volt-Amps Specifications" contains the Volt-Amps specifications for all TOP Analytical Modules.
Table 6-3 TOP AM Volt-Amps Specifications
Volts AC
Amps
Volts/Amp
Watts
Frequency
100 VAC
8A
800 VA
800 W
50/60Hz
115 VAC
7.5 A
860 VA
860 W
50/60Hz
240 VAC
3.5 A
840 VA
840 W
50/60 Hz
Volt-Amps Specifications for the TOP Computer Module/Monitor
Table 6-4 "TOP CM Volt-Amps Specifications" contains the Volt-Amps specifications for all TOP Control
Modules.
Table 6-4 TOP CM Volt-Amps Specifications
Volts AC
Amps
Volts/Amp
Watts
Frequency
100 VAC
1.5 A
150 VA
150 W
50/60 Hz
115 VAC
1.4 A
144 VA
144 W
50/60 Hz
240 VAC
0.6 A
144 VA
144 W
50/60 Hz
NOTE: DC voltage has no phase difference. So VA = Watts
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6 - 12 Chapter 6 Power Management
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6-5 Adjustments and Verifications
5 Volt Rail Verification and Adjustment
NOTE: ONLY the 5 volt rail is to be adjusted.
CAUTION: To avoid instantaneous and extensive damage, power OFF the
instrument before performing this procedure.
1. Power OFF the instrument.
2. Open the Sample/Reagent cover.
3. The +5V, +15V, -15V, +24V, +28V power supply is on the rear panel of the unit. 1) Remove the rear
cover. 2) Then remove the four mounting screws that secure the power supply to the rear wall.
See Figure 6-20 on page 6-20.
4. Carefully pull the power supply far enough away from the back wall to access the wire terminals.
See Figure 6-20 on page 6-20.
5. Power ON the Analytical Module (AM).
6. Measure the voltage across the red and black wires shown in Figure 6-8 and Figure 6-9 on page
6-13.
Figure 6-8 +/-15V Power Supply to Fuse Board
Cable 00027430300
Disconnect from top to bottom:
• Black (+15)
• Brown(+15)
• Blue (-15)
• Black (-15)
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6 - 13
Figure 6-9 5V Power Supply to Fuse Board
Cable 00027430200
5V Adjustment Potentiometer
7. Power OFF the AM and disconnect the power cord.
8. Turn the 5V adjustment potentiometer ¼ turn clockwise to increase the voltage, counter clockwise
to decrease the voltage. See Figure 6-9.
9. Power ON the Analytical Module without closing the Sample/Reagent cover, so the AM does not
attempt to initialize.
10. Measure the 5 volts at the red and black wires on the supply.
11. Repeat Step 6 through Step 10 until the 5V measurement reads between 5.05 and 5.15 volts,
adjusting the potentiometer appropriately.
12. Power OFF the AM and disconnect the power cord.
13. Secure the power supply with all mounting screws and install rear cover.
14. Reboot the system.
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6 - 14 Chapter 6 Power Management
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6-6 Diagnostics
Voltages Diagnostic Screen
Use the Voltages diagnostic screen to verify that the power supply is correct for each module.
To access the Voltages diagnostic screen:
1. Make sure the instrument is in the Ready or Error state.
2. Select System > Diagnostics in the ACL TOP menu bar.
3. Select the Voltages tab.
Figure 6-10 shows the Voltages Tab.
Figure 6-10 Voltages Tab
The Voltages tab contains the following main areas:
•
"ORU Area" on page 6-15
•
"Controllers Area" on page 6-16
•
"Arm Controllers Area" on page 6-16
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6 - 15
ORU Area
Figure 6-11 shows the ORU area of the Voltages diagnostic screen.
See "Voltage Errors – Testing and Correcting" on page 11-20 for more information.
Figure 6-11 ORU Area
The ORU area displays voltage information for the ORUs and the emitter.
For each of the ORUs, the information includes the current Voltage, the Lower Limit, and the Upper Limit for
12V, 5V, and -12V voltages.
For the emitter, the information consists of the current Voltage, the Lower Limit, and the Upper Limit for 12V
voltage only.
NOTE: To avoid errors, check voltages in top-to-bottom sequence. An incorrect voltage a one area may
ripple forward and cause incorrect voltages in the areas following.
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Controllers Area
Figure 6-12 shows the Controllers area.
Figure 6-12 Controllers Area
The Controllers area displays voltage information for the Combo CPU Interface PCB and ORU Controller
Interface PCB. For each controller, the information includes the current Voltage, the Lower Limit and the
Upper Limit for the four controller power supplies (24V, 15V, 5V, and -15V).
Arm Controllers Area
Figure 6-13 shows the Arm Controllers area.
Figure 6-13 Arm Controllers Area
The Arm Controllers area displays voltage information for the sample/reagent arm. The arm controller information includes the current Voltage, the Lower Limit and the Upper Limit for the five arm controller voltage
supplies (24V, 5V, 3.3 V, 1.8 V and 1.2 V).
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6 - 17
6-7 Removal and Replacement Procedures
Power Entry Module Removal/Replacement
The Power Entry Module is IL P/N 00028447501.
Power Entry Module Removal
1. Power OFF the instrument. Remove the external power cord from the power entry module.
2. Disconnect the tubing from the fluid bottles, and remove the bottles from the right rinse pocket/wall skin.
3. Remove the right rinse pocket/wall skin (00027334600) to access the power entry module. See "Right
Outer Skin Removal/Replacement" on page 4-24.
4. Disconnect the power entry cable from the interior side of the power entry module (00028447501)
shown in Figure 6-14.
5. Disconnect the ground cable from the interior side of the power entry module shown in Figure 6-15.
Figure 6-14 Power Entry Module
Power
Entry Module
Figure 6-15 Disconnect Cables
Power
Entry
Module
Disconnect
the power
entry cable
here.
Disconnect
the ground
cable here.
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6. Loosen the two M3x5 Phillips head flat screws (00028904225) that fasten the power entry module to the
back of the instrument, and remove the power entry module. See Figure 6-16.
Figure 6-16 Remove Screws
M3x5 Phillips head
screws
Power Entry
Module
Power Entry Module Installation
1. To install the power entry module, perform the procedure "Power Entry Module Removal" on page 617 in reverse order.
2. Use a mini flat blade screwdriver to open the power entry module, and verify that the appropriate rated
fuses installed. See Figure 6-17.
Figure 6-17 Fuses for Power Entry Module
Verify the
appropriate
rated fuses.
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6 - 19
Power Supply Removal/Replacement
The Power Supply is IL P/N 00028447501.
Power Supply Removal
1. Ensure the instrument is powered OFF and unplugged.
2. Remove the back wall cover to access the power cables. See "Back Wall Cover Removal" on page 417.
3. Remove the power supply from the power supply bracket as follows.
a. Remove the (2 of 4) M4x14 SHC screws (00028901451) and the (2 of 4) M4 flat washers
(00028901105) that hold the two harness clips (00028951203) from the threaded standoffs that
hold the power supply bracket from the bottom.See Figure 6-18 and Figure 6-19 on page 6-20.
Figure 6-18 Power Supply Harness Clips
Harness Clips (2) - 00028951203
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6 - 20 Chapter 6 Power Management
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Figure 6-19 Harness Clip Details
00028901451 (1 of 4)
00028901105 (1 of 4)
Screw
Washer
Standoff
4. Loosen the (2 of 4) M4x14 SHC screws (00028901451) and (2 of 4) M4 flat washers (00028901105) that
go into the top standoffs and the power supply. See Figure 6-20.
5. Gently pull the power supply from the power supply bracket, where it is firmly held between the four
through-hole standoffs in the power supply bracket. See Figure 6-21.
Figure 6-20 Power Supply Mounting Bracket Screws
00028901451 (4)
00028901105 (4)
AC Power Cable
through Backwall
ACL-TOP 300CTS Service Manual
Route cable
bundle through
the grommet.
Figure 6-21 Standoffs
Standoffs
Chapter 6 Power Management
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6 - 21
6. Disconnect the black/green/white AC power supply cable assembly (00027580000) from the input side
of the power supply J1 connector. See lugs in Figure 6-22 (top to bottom).
•
Black wire – Line
•
Green wire – Ground
•
White wire – Neutral
Figure 6-22 AC Power Supply Cable Assembly
7. Disconnect the cables to the power supply (00027352600) as follows:
•
(00027430300) +/-15V power supply to fuse board, in the order. See Figure 6-23.
•
(00027430200) 5V power supply to fuse board. See Figure 6-24 on page 6-22.
•
(00027430400) 24/28V power supply to fuse board. See Figure 6-25 on page 6-22.
Figure 6-23 +/-15V Power Supply to Fuse Board
Cable 00027430300
Disconnect from top to bottom:
• Black (+15)
• Brown(+15)
• Blue (-15)
• Black (-15)
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Figure 6-24 5V Power Supply to Fuse Board
Cable 00027430200
Figure 6-25 24/28V Power Supply to Fuse Board
000274304-00
28V
24V
Power Supply Installation
NOTE: Before securing the power supply, verify the voltages are correct.
1. To install the power supply, perform the procedure "Power Supply Removal" on page 6-19 in reverse
order.
2. Install the back wall cover. See "Back Wall Cover Removal/Replacement" on page 4-17.
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6 - 23
Fuse Board Removal/Replacement
The Fuse Board is IL P/N 00027618001.
Fuse Board Removal
1. Power OFF the instrument. Remove the external power cord from the power entry module.
2. Remove the back wall cover. See "Back Wall Cover Removal/Replacement" on page 4-17.
3. Loosen the two captive screws that secure the PCB bracket to the back wall cover (Figure 6-26), and
lower the PCB bracket to a horizontal position, exposing the boards on its inner surface.
Figure 6-26 PCB Bracket
PCB Bracket Screws
PCB Bracket
NOTE: Cables running from the Backplane PCB to the fuse board are bundled with two tie wraps. See
Figure 6-27.
Figure 6-27 Tie Wraps Securing Cables
Tie wraps
(1 of 2)
Fuse Board
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6 - 24 Chapter 6 Power Management
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4. Disconnect connector P4 of the Fuse Board 24/28V to Backplane Cable (00027580500) from port J4 on
the fuse board. See Figure 6-28 and Figure 6-30 on page 6-25 (for detail).
5. Disconnect connector P9 of the Fuse Board 5V/15V to Backplane Cable (00027580600) from port J9 on
the fuse board. See Figure 6-28 and Figure 6-30 on page 6-25 (for detail).
6. Disconnect connector P12 of the Fuse Board 24V to Backplane Cable (00027580700) from port J12 on
the fuse board. See Figure 6-28 and Figure 6-30 on page 6-25 (for detail).
Figure 6-28 Fuse Board J4, J9, J12
P12 of
00027580700
P9 of
00027580600
P4 of
00027580500
See detail in
following figures.
Figure 6-29 Fuse Board J8, J10, J25
Fuse Board
P25 of
00027581400
P8 of
00027581500
P10 of
00027581600
ACL-TOP 300CTS Service Manual
Fluidics Combo
Power Cable
00027581400
Level 2 CPU
Power Cable
00027581500
X Driver PCB
Power Cable
00027431600
Chapter 6 Power Management
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6 - 25
7. Disconnect connector P10 of the X Axis Driver Power Cable (00027431600) from port J10 on the fuse
board.
8. Disconnect connector P8 of the Level 2 CPU Power Cable (00027581500) from port J8 on the fuse
board.
9. Disconnect connector P25 of the Fluidics Combo PCB Power Cable (00027581400) from port J25 on
the fuse board.
10. Disconnect the cable assemblies from the power supply to the fuse board. See Figure 6-30.
NOTE: Terminal 1 is on the left and Terminal 10 is on the right.
a. Disconnect the 24/28 Volt Power Supply to Fuse Board Power Cable Assembly (00027430400)
from the fuse board.
b. Disconnect the 5 Volt Power Supply to Fuse Board Power Cable Assembly (00027430200) from the
fuse board. The two black wires are next to each other.
c. Disconnect the +/-15 Volt Power Supply to Fuse Board Power Cable Assembly (00027430300) from
the fuse board.
Figure 6-30 Disconnect the Power Cables
Terminal 1
Terminal 10
00027430400
24/28V
00027430200
5V
00027430300
15V
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11. Loosen the hardware that secures the fuse board grounding strap (00027590800) through the smaller
of the two ring terminals, and through the fuse board assembly (00027618000). The hardware to
remove consists of the following. See Figure 6-31:
•
One M3 x 8 Phillips head SEMS screw (00028935203) with included star washer.
•
One M3 Star washer (00028911001) between ground cable lug and the PCB.
•
One M3 kep nut (00028914601) on the screw from below to secure it.
Figure 6-31 Detail of Ground
SEM Screw and Star Washer
Grounding Strap
Ground Cable Lug
M3 Star Washer
Fuse Board
M3 Kep Nut
12. Disconnect the fuse board orient ground cable shown in Figure 6-32.
Figure 6-32 Ground Cable
Disconnect here.
Grounding Strap
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6 - 27
Fuse Board Installation
To install the fuse board, perform the procedure "Fuse Board Removal" on page 6-23 in reverse order.
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6 - 28 Chapter 6 Power Management
ACL-TOP 300CTS Service Manual
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Feedback
Chapter 7 Fluid Movement
7-1
Chapter 7
Fluid Movement
Chapter Contents
7-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
7-2 Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
7-3 Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
7-4 Theory of Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Aspirating and Dispensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Precision Fluidic Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Syringe Pump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Syringe Drive Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Syringe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Syringe Pump Valve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hamilton Syringe Pump Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Syringe Pump Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Probes and Precision Tubing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Bulk Fluidic Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Onboard Rinse Fluid Bottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rinse Pumps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rinse and Clean Cups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Clean Fluid Bottle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Clean Pumps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Air Pump/Air Cannister Dryer Assembly (Cylinder) . . . . . . . . . . . . . . . . . . . . . . 21
CTS Air Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PCB Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Fluidic Combo PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fluidic Combo PCB LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fluidics Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7-5 Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Syringe Pump Addressing and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Priming the Rinse System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Priming the Clean System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rinse Flow Rate Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dispense on Trigger Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fluidics Verification after Repair or Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . .
CTS Air Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performing a Fluid Precision Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean and Rinse Sensor Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
26
26
27
28
30
31
32
33
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7-6 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fluids Diagnostic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fluid Precision Test Diagnostic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performing a Fluid Precision Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
37
42
33
7-7 Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hamilton Syringe Pump Assembly Removal/Replacement . . . . . . . . . . . . . . . . . . . .
Sample Hamilton Syringe Pump Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sample Hamilton Syringe Pump Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reagent Hamilton Syringe Pump Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reagent Hamilton Syringe Pump Installation. . . . . . . . . . . . . . . . . . . . . . . . . . .
Hamilton RoHS Tip/Plunger Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . .
Hamilton Syringe Valve Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rinse Pump Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Precision Tubing Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rinse Tubing Removal/Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Waste Line and Main Rinse Tubing Removal/Replacement . . . . . . . . . . . . . . . . . . .
Rinse/Clean Level Sensors Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . .
43
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50
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Chapter 7 Fluid Movement
7-3
7-1 Overview
The ACL TOP 300 instrument contains the following fluid movement systems:
•
Precision Fluidic Subsystem – Aspirates patient sample, calibrator, diluent and reagent material from
rack locations into cuvette wells for processing. See "Precision Fluidic Subsystem" on page 7-5.
•
Bulk Fluidic Subsystem – Provides the fluids required to: 1) maintain precision and accuracy; 2) clean
the probes; and 3) remove waste fluid and condensation from the instrument. See "Bulk Fluidic Subsystem" on page 7-12.
7-2 Physical Layout
Figure 7-1 shows the physical layout of the Fluid Movement System.
Figure 7-1 Fluid Movement Layout
Sample Probe
Reagent Probe
Syringe Pumps
Rinse Pumps
Sample/Reagent
Accumulator
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7-3 Interconnect Diagram
Fluid Movement System Interconnect Diagram
Figure 7-2 contains the interconnect diagram for the fluid movement system. For the robotic arm and its fluidic connections, see "Interconnect Diagram" on page 8-6.
Figure 7-2 Fluid Movement Interconnect Diagram
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7-5
7-4 Theory of Operation
To maintain precision and accuracy of the system, the Precision Fluid Lines and the Sampling Probes are
filled with a working fluid, HemosIL Rinse solution, that limits the compressibility of the system fluid. The
working fluid ensures displacements created in the syringe pump are precisely replicated at the probe tip
when samples are aspirated or dispensed.
NOTE: The HemosIL Rinse solution is also used by the instrument to clean the probes.
Aspirating and Dispensing
Before aspirating sample fluid, the syringe pump draws air to create separation (an air gap) between the
working fluid and the sample. After the sample is aspirated, the syringe pump draws a second air gap,
known as a transport air gap, to create a buffer between the sample and the outside environment, and to
move the sample up the tube.
During the dispensing of the sample, the entire transport air gap plus 50% of the first air gap is dispensed
along with the sample. The remaining 50% of the first air gap (an accumulated volume in the syringe) is dispensed over waste at the end of the test. When beginning a test, the syringe pump starts at zero volume.
The size of the air gaps can differ depending on sample size. The air gaps for IL-approved assays are stored
in the parameter files. Users who create their own assays can define custom air gaps and user-defined
parameter files.
For user-defined assays, the use of a Head Volume may be desired. A head volume allows the aspiration of
an additional volume of sample. (IL-defined assays do not typically use a Head Volume.)
Precision Fluidic Subsystem
Table 7-1 lists the components of the Precision Fluidic Subsystem, as well as links to their respective sections in this manual.
Table 7-1 Components of the Precision Fluidic Subsystem
Component
"Syringe Pump" on page 7-6
"Syringe Drive Motor" on page 7-6
"Syringe Pump Valve" on page 7-7
"Hamilton Syringe Pump Settings" on page 7-9
"Syringe Pump Addressing" on page 7-10
"Probes and Precision Tubing" on page 7-10
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Syringe Pump
The syringe pump assemblies installed on the ACL TOP 300 instrument are the Hamilton PSD4 shown in
Figure 7-3. This pump assembly contains the following:
•
PCB – Includes a processor that receives commands from the X Driver PCB using an RS-232 protocol. This processor also receives commands from the Master Controller PCB and uses RS-485
protocol.
•
24-volt DC motor
•
Pump – A three-way Y valve and a syringe are attached to this pump. The syringe pump provides
the precision fluid movement and controls the aspiration and dispensing operations in the probe.
The descriptions of syringe pump operation in this section apply to the Hamilton pumps.
Figure 7-3 Hamilton Syringe Pump
Syringe Drive Motor
Syringe
Syringe Drive Motor
The Syringe Drive Motor is a stepper motor that controls the movement of the syringe. Each time the arm is
initialized, the syringe drive motor also initializes and places the syringe in the home position. The syringe
is in its home position, all the way up, when the syringe is at zero volume. When the syringe reaches zero
volume, the circuit board mounted home sensor is triggered by a flag mounted to the syringe plunger holder.
Step loss in the syringe drive motor is monitored by a quadrature encoder. The encoder can detect both step
loss and direction of travel. The stepper motor provides a travel length of 30 mm for the syringe, and has a
resolution of 3,000 steps. The full range of travel for the syringe is equivalent to its volume of 250uL.
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7-7
Syringe
Each Syringe Pump has a syringe, a Teflon tip, and a capacity of 250uL. A portion of the syringe volume is
used to aspirate an air gap and a transport air gap as described in "Aspirating and Dispensing" on page
7-5. Hamilton syringes have a Kel-F Body and a Teflon Plug shown in Figure 7-4.
Figure 7-4 Hamilton Syringe Parts
Plunger
Tip
Kel-F Body
Syringe Pump Valve
The Syringe Pump Valve is mounted to the upper front of the syringe pump by two Phillips pan head screws
shown in Figure 7-5.
Figure 7-5 Syringe Pump Valve
Valve
Teflon Plug
Screws
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The syringe pump valve has three ports. Each port has a ¼-28 UNF female thread designed for a bottom
seal fitting. The plug within the pump rotates within the body to connect any two ports together. Figure 7-6
shows: 1) the upper right valve position for the sample tubing; 2) the upper left valve position for rinse input;
and 3) the lower valve position for the syringe.
Figure 7-6 Syringe Valve Ports
Rinse
Input Port
Probe Output
(Sample Tubing)
Syringe
Connection
The syringe pump valve is turned by a stepper motor with an encoder coupled to the motor that provides
positional feedback. Attached to the valve shaft is a flag to recognize the home position during initialization
of the valve. The valve home sensor shares a circuit board with the syringe home sensor. During initialization, the valve spins until the flag is recognized by the home sensor. The valve is then placed into OUTPUT
mode, where the syringe port is linked to the probe for sample aspiration and dispensing. Valve initialization
can cause some fluid to leak past the valve. To prevent uncontrolled fluid dispensation, the valve is only initialized by the ACL TOP software when the probe is over the accumulator rinse/waste location. Table 7-2
"Valve Positions for All ACL TOP Configurations" lists the three available valve positions and their function.
Table 7-2 Valve Positions for All ACL TOP Configurations
MODE
CONNECTION
FUNCTION
OUTPUT
Syringe to Probe
Sample Aspiration & Dispense
INPUT
Rinse Pump to Syringe
Priming the Syringe
BYPASS
Rinse Pump to Probe
Priming
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7-9
Hamilton Syringe Pump Settings
The following controls appear on the rear panel of the Hamilton Syringe Pump:
•
Eight DIP Switches – Used to configure the communication protocol to communicate with the
pump. The dip switches should be set in the positions shown in Figure 7-7 and defined in Table 74 “Hamilton DIP Switches” on page 10.
•
Set of Configuration Jumpers – These should be set in the positions shown in Figure 7-7 and
defined in Table 7-3 "Hamilton Configuration Jumpers".
•
Rotary Switch – Used to set the address for the pump (shown at “0” in Figure 7-7.) The address
should be set as defined in "Syringe Pump Addressing" on page 7-10. For the ACL TOP 300, the
arrowhead should point to the address “1” (as received from the vendor).
Figure 7-7 Hamilton Syringe Pump Jumpers/Switches
Address Selection
(shown at 0)
Address Switch
15-Pin Electrical
Connector
SW 1
Dip
Switches
SW 8
J1 - J2
J3 - J4
Configuration
Jumpers
J5 - J6
J7 - J8
Table 7-3 Hamilton Configuration Jumpers
Pins
Setting
J1 - J2
No Jumper
J3 - J4
No Jumper
J5 - J6
Jumper Inserted
J7 - J8
Jumper Inserted
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Table 7-4 Hamilton DIP Switches
Switch
Description
Setting for ACL
TOP
1
Syringe Overload Detection
Off
2
EEPROM AutoStart/Self Test
Off
3
Baud Rate 9600 or 3840Baud
Off
4
Off
5
Off
Valve Settings
6
Off
7
8
Off
Rs-485 Communication Termination
Off
See "Syringe Pump Addressing and Jumpers" on page 7-26.
Syringe Pump Addressing
Communication between the syringe pump and the instrument is via RS-232 at 9600 baud for the arm. Each
pump is individually addressable, and for communication to occur its address must be set properly, so the
instrument can recognize it. The rotary address switch is located on the lower rear of the syringe pump
housing shown in Figure 7-7 on page 7-9. The address is properly set on all instruments before leaving the
manufacturing plant. However, all replacement syringe pumps require the address to be reset in order to
properly communicate with the instrument. Table 7-5 "Hamilton Syringe Pump Addresses" shows the
syringe pump addresses for the ACL TOP 300 instrument.
Table 7-5 Hamilton Syringe Pump Addresses
ARM LOCATION
SYRINGE PUMP
ADDRESS
SAMPLE
1
START REAGENT
1
See "Syringe Pump Addressing and Jumpers" on page 7-26.
Probes and Precision Tubing
The probes and precision tubing are responsible for contacting, acquiring, transporting, and, if the probes
are heated, heating the reagents and diluents as they are moved from rack positions to cuvette wells. All
probes have liquid level detection (LLD) capability. The LLD capability enables the ACL TOP system software to perform volume tracking on reagents and diluents, and to maintain the precision and accuracy of
probe tip wetting depths and coordinate adjustments. See "Sample and Piercer LLD" on page 9-8 for an
explanation of the LLD circuitry.
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The precision tubing connects the probe to the syringe pump valve and enables the displacements created
in the syringe pump to be transferred to the probe tip. The precision tubing is made of chemically compatible
Teflon. Leak-tight connections are maintained between the precision tubing and the sampling probes, as
well as between the precision tubing and the syringe pump valve. The precision tubing is routed in a manner
to add flexibility during arm movement, and to prevent kinking and changes in tubing internal diameter.
Probes and Tubing
The ACL TOP 300 uses a heated reagent probe and a non-heated sample probe. The sample probe is part
of the CTS telescoping assembly. All probes have liquid level detection (LLD), and a continuous stainless
steel center with a formed tip. A pure copper tube surrounds the steel tube on the reagent probe to maintain
thermal stability. The straight end at the top of the stainless steel tube has a rough surface finish. This
straight end is the connection for the precision tubing.
A circuit board is mounted directly to the reagent probe housing. You can access the board by removing the
cover of the reagent probe. On both the sample and reagent probe, the circuit board contains software that
drives the LLD circuit. The reagent probe circuit boards also drive the heater control. Values obtained during
calibration of the probe are stored on this circuit board.
The reagent probe has two heaters and two thermistors to regulate temperature. The control loop of the
probe is designed to maintain the sample temperature at 37ºC. A 9-pin connector with eight discrete wires
transfers heater and thermistor data between the probe circuit board and the probe body. An additional blue
wire carries the ground signal for the LLD circuit.
The sample probe is unheated, and therefore does not have a heater, thermistor, or copper jacket assembled onto it. The sample probe circuit contained on the Traveling Signal Interconnect PCB does not have
heater control software and is therefore not compatible with the heated reagent probe.
LLD for the probes is provided by capacitance differential sensing. For the reagent probe, the LLD sensing
circuit is mounted on the reagent probe circuit board. For the sample probe, the LLD sensing circuit is
mounted on the Traveling Signal Interconnect PCB. The LLD signal is carried to the Y Controller Driver PCB
via the probe flex cable. Chapter 9 “CTS Piercer” describes the CTS sample probe in detail.
The instrument has tubing on the probe that has a compression seal. The compression connection slides
over the stainless steel tube on the probe, and the white ¼-28 fitting threads into the right port on the 3-way
valve. The flared end of the compression connection slides over the stainless steel approximately 10 mm.
The compression band is then slid around the flare end. Once compression is on the flare, the Teflon tubing
cold flows around the rough surface finish on the stainless steel tube. The ¼-28 fitting should be tightened
by hand and then given ¼ turn with a wrench to properly seal the O-ring attached to the fitting. The O-ring
provides compression to the Teflon Flange as it seals against the bottom of the threaded valve port.
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Bulk Fluidic Subsystem
Table 7-6 lists the components of the Precision Fluidic Subsystem, as well as links to their respective sections in this manual.
Table 7-6 Components of the Bulk Fluidic Subsystem
Component
"Onboard Rinse Fluid Bottle" on page 7-12
"Rinse Pumps" on page 7-14
"Rinse and Clean Cups" on page 7-15
"Clean Fluid Bottle" on page 7-17
"Clean Pumps" on page 7-19
"Air Pump/Air Cannister Dryer Assembly (Cylinder)" on page 7-21
"CTS Air Flow" on page 7-22
Onboard Rinse Fluid Bottle
The ACL TOP instrument gets HemosIL Rinse fluid from the Onboard Rinse Fluid Bottle on the right side of
the instrument shown in Figure 7-8. An arm-specific rinse pump draws the HemosIL Rinse fluid into the
instrument. The HemosIL Rinse fluid enters the system via an Aspirator inserted into the Onboard Rinse
Bottle. The presence of rinse fluid in the onboard rinse bottle is monitored by a capacitance sensor mounted
on the inside of the right panel shown in Figure 7-9 on page 7-13.
Figure 7-8 Onboard Rinse Fluid Bottle
Onboard Rinse
Fluid Bottle
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Figure 7-9 Rinse, Clean Sensors
Clean Fluid Sensor
Rinse Fluid Sensor
The sensors are monitored by the ACL TOP system software. The LED above the waste door indicates
when the onboard rinse bottle is empty. When the onboard rinse bottle is empty the LED turns red. A warning is also sent to the Control Module software indicated by a red exclamation point on the Analyzer Alarm
button on the Status bar. An empty rinse bottle warning causes the instrument to perform an controlled stop.
See "Controlled Stop" on page 1-7.
The rinse fluid performs the following two functions during the fluidic cycle:
•
Washes the internal and external surfaces of probes that contact patient samples, reagents, controls and calibrator material to prevent carryover from one aspiration to the next.
•
Acts as the working fluid for the system.
The compressibility of the rinse fluid is far less than that of air. There is a uninterrupted column of rinse fluid
between the syringe and probe tip. When sample aspiration or dispense is required, the rinse fluid acts as
the medium for transferring the fluid displacement within the syringe. Without rinse fluid, or with air bubbles
in the precision tubing, the ACL TOP instrument would not meet its precision and accuracy specifications. It
is critical to overall performance that priming of the fluid lines occurs on a regular basis. The fluid lines are
primed each time the arm is initialized and during regularly scheduled maintenance activities. See "Priming
the Rinse System" on page 7-26 and "Priming the Clean System" on page 7-27.
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Rinse Pumps
The ACL TOP 300 has three rinse pumps that supply HemosIL Rinse fluid to the probes. There is one rinse
pump each for the sample probe, the reagent probe and the CTS piercer deep wash. The rinse pumps are
mounted to the right wall shown in Figure 7-10.
Figure 7-10 Location of Rinse Pumps
Rinse Pumps
NOTE: The rinse fluid should never be replaced by pouring directly into the onboard bottle. This causes
bubbles and/or air pockets. When a low or empty rinse bottle is removed and replaced, the rinse system
auto primes itself.
NOTE: The Rinse Aspirator is in the Onboard Rinse Fluid Bottle.
On the output side of each pump there is a check valve that prevents siphoning of the rinse bottle in an error
state or during instrument service.
The three rinse pumps in the assembly are identical diaphragm pumps with 24V DC brushed motors. All
three rinse pumps are provided voltage from the same cable harness. The cable harness terminates at the
Fluidic Combo PCB.
The rinse pumps can be replaced separately.
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7 - 15
The rinse pumps supply the HemosIL Rinse fluid to the probes. To maintain accuracy, the rinse pumps prime
the precision fluid lines on a periodic basis, and whenever the arm is initialized. The syringe pump valve
must be in bypass mode (rinse pump connected to the probe output) for the rinse pumps to prime the precision fluid lines. See "Priming the Rinse System" on page 7-26.
Rinse and Clean Cups
On ACL TOP 300 instruments, one rinse/clean cup is located in the sample area, and one is located in the
reagent area. The rinse/clean cup Assembly is made of chemically compatible PVC. A drain is threaded into
the bottom of the rinse/clean cup to allow excess fluid to flow into the accumulator reservoir. The rinse/clean
cup and the area around it should be cleaned regularly with an isopropyl alcohol wipe.
Each clean cup has its own motor that energizes whenever clean fluid is required in the cup. The clean cup
is primed whenever the arm is initialized.
When the sample probe aspirates Clean A fluid, it first performs a liquid level detection on the Clean A fluid,
then it travels down as it aspirates fluid. If the clean fluid line is not adequately primed, there is potential for
an LLD error on the Clean A fluid. If this error occurs, verify that there are no bubbles in the Clean aspirator
line, and prime the Clean Pumps as described in "Priming the Clean System" on page 7-27.
NOTE: It is necessary to prime the clean pump whenever bubbles are present in the clean line. See
"Priming the Clean System" on page 7-27.
The rinse cup has a flat bottom. The HemosIL Rinse Fluid is supplied by the pumps described in above in
this section. During rinsing, the 3-way valve on the syringe pump is in bypass mode. The diaphragm pump
is also turned ON to provide flow through the sample probe. Fluid exits the probe tip and hits the bottom of
the rinse cup. The flow is redirected to rinse the outside the probe tip. The probe tip height, relative to the
rinse cup, is critical to provide adequate cleaning of the probe. The height is set during the probe coordinate
adjustment. See "Adjust Probe Coordinates" on page 9-19. You can configure the duration of the rinse
routine. See "Rinse Area" on page 7-41.
NOTE: Rinse fluid should not wet the black covering of the probe. If it does, troubleshoot to determine
the source.
Alignment of the sample probe to the waste location and to the rinse/clean cups is controlled by the system
software. The coordinates for the waste location and the rinse/clean cups are verified whenever the arm is
initialized. You should adjust the probe coordinates when an arm coordinates error is reported during initialization.
NOTE: The sample and reagent probes perform a coordinates check on the metal surface around the
rinse/clean cup. To ensure accurate coordinates checks, IL recommends regular cleaning of the rinse/
clean cup and the surrounding metal areas with an isopropyl alcohol wipe.
To accommodate the piercer probe, there is a well for a deep wash on the left of the sample rinse/clean cup
shown in Figure 7-11 on page 7-16. The reagent rinse/clean cup is also shown in this figure.
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Figure 7-11 Sample and Reagent Rinse Stations
For Sample Piercer Probe
Probe deep
wash with
Rinse Solution
Probe wash
with Clean
Solution
For Reagent Probe
Probe wash
with Rinse
Solution
Drain
Probe wash
with Clean
Solution
The clean cup has a flat bottom with a fill hole on the bottom. Clean A fluid is pumped into the clean cup by
the clean pump. The clean cup is primed each time the arm initializes.
NOTE: If the clean fluid line is not adequately primed, there is potential for an LLD error on the clean
fluid. If this error occurs, verify that there are no bubbles in the clean aspirator line, then prime the clean
pumps, if necessary. See "Priming the Clean System" on page 7-27.
The fluid level in the clean fluid bottle is monitored by the system software. When the sample or reagent
probe aspirates Clean A fluid from the cup, it first performs a liquid level detection on the fluid. It then traveling down as it aspirates the fluid.
The deep wash location on the left of the rinse/clean cup provides a drain to the reservoir. A filter is installed
in the deep wash location to collect core particles created during closed tube sampling. The clean cup and
deep wash cups must be cleaned weekly. The filter should be changed every 5,000 pierces.
NOTE: In high volume installations the filter should be changed more often, based on usage. After
cleaning the clean cup and deep wash areas, the filter should be removed and replaced. The filter
should be removed and installed using the tool.
Exterior Wash
The deep wash process consists of an external wash and an internal wash. During the external wash, the
exterior of the piercer probe and the exterior of the sample probe tip are rinsed. During the internal wash,
the interior of the sample probe is rinsed.
The instrument performs the following steps during an external wash:
1. Moves the sample probe and the piercer probe to wash depth at the deep wash location.
2. Starts the external rinse pump as it moves the piercer probe down.
3. While moving the piercer probe up, it deploys the radial rinse stream to wash 1) the entire exterior of
the piercer probe; 2) the interior of the piercer probe tip; and 3) the exterior of the sample probe tip.
4. After the probe tips have cleared the radial rinse stream, it turns off the external rinse pump, stopping the flow of the radial rinse stream.
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NOTE: The internal sample probe rinse is not run during the external wash to minimize the foaming
which may occur with a directed flow so deep in the filter.
Internal Wash
During the internal wash, the interior of the sample probe is washed by a stream of rinse fluid from the rinse
pump.
The instrument performs the following steps during an internal wash:
1. Sets the syringe pump valve to bypass mode so the rinse pump can send rinse fluid through the
sample probe.
2. The rinse fluid exits the sample probe and drains directly through the filter into the reservoir. The
flow rate of rinse fluid is 1.05 ml/second.
Clean Fluid Bottle
The system accesses Clean A fluid from the Clean fluid bottle on the right side of the instrument. Clean A
fluid is drawn into the instrument by one of the two Clean pumps located on the waste accumulator.
The Clean A fluid enters the system via a chemically compatible aspirator inserted into the Clean fluid bottle.
See Figure 7-12.
The fluid height in the Clean fluid is checked by a capacitance sensor mounted on the outside of the right
wall. See Figure 7-13 on page 7-18.
CAUTION: Clean A fluid contains hydrochloric acid and must be handled
carefully. DO NOT ALLOW CLEAN FLUID A TO COME IN CONTACT WITH
SKIN OR EYES! When handling or changing Clean fluid bottles, wear
protective eyewear, protective gloves, and protective garments.
Figure 7-12 Clean Fluid Bottle
Clean
Fluid
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Figure 7-13 Clean Fluid Sensor
Clean Fluid Sensor
The Clean fluid sensor is monitored by the ACL TOP system software. An LED on the front of the Analytical
Module (Figure 7-14) indicates when the Clean fluid bottle is empty. When the Clean fluid bottle is empty
the LED turns red and a warning is sent to the Control Module. This warning appears as a red exclamation
point on the Analyzer Alarm button on the Status bar.
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Figure 7-14 Clean Fluid LED Indicator
Clean Fluid LED
An empty warning causes the instrument to perform a controlled stop. Before stopping, the instrument
schedules and runs a finite number of tests. See "Controlled Stop" on page 1-7.
Clean Pumps
The ACL TOP 300 uses two solenoid pumps to draw Clean A fluid from the Clean fluid bottle. The Sample
Clean Pump is located under the left side of the waste accumulator bracket. The Reagent Clean Pump is
located under the right side of the waste accumulator bracket. The Clean pumps are self-checking, driven
by 24 VDC solenoids with a 2 Hz pulse. There is one pump for each clean well. See Figure 7-15.
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Figure 7-15 Sample and Reagent Clean Pumps
Reagent Clean Pump under Right Side
Right Side
Waste Accumulator Bracket
Sample Clean Pump under Left Side
Left Side
The Clean fluid pumps are powered by the cable assembly for the waste accumulator, which plugs into the
Fluidic Combo PCB.
The clean pump moves Clean A fluid into a cup located at the accumulator rinse/waste station. The Clean
A fluid wells up to fill the cup.
Clean pumps are controlled by the ACL TOP software. When a clean is scheduled, the Clean pump turns
on to ensure the cup is full of Clean A fluid before the probe arrives. The probe performs an LLD in the Clean
A fluid and aspirates the desired amount of fluid. After a specified dwell time inside the probe, the Clean A
fluid is dispensed into the waste on the accumulator.
Clean A fluid is used to clean the inside of a sample probe when additional washing of the probe is desired.
Following any use of Clean A fluid, the probe is rinsed with rinse fluid to prevent Clean A fluid from coming
in contact with sample material.
NOTE: No fluid other than Clean A fluid should run through the Clean pumps. If HemosIL Rinse Fluid is
inadvertently run through the Clean pump, immediately purge the Clean pump with Clean A fluid. See
"Adjustments and Verifications" on page 7-26 for information on purging the Clean pump. If Clean A
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Chapter 7 Fluid Movement
7 - 21
fluid is not available, the Clean pump can be purged with deionized water. If HemosIL Rinse Fluid is not
immediately purged from the Clean pump, it crystallizes, causing permanent damage to the Clean
pump.
Air Pump/Air Cannister Dryer Assembly (Cylinder)
The air pump shown in Figure 7-16 is mounted on the left wall of the instrument. The air pump maintains
the pressure in the air cylinder. The air pump output leads directly to the air cannister dryer assembly
mounted on the back wall. The air cylinder is connected via black polyurethane tubing to the arm air valve
used to aid in cleaning the rinse liquid from the piercer and piercer probe.
Figure 7-16 Air Pump/Air Canister Dryer Assembly
Air Pump
Air
Canister
Dryer
Rear View
Left Side
Air Pump
During cleaning, the two valves located on the CTS Z-axis assembly direct air flow from the cylinder to the
CTS probe foot, and to the area between the piercer and sample probe. The air flow to the probe purges
residual fluid from the circular area between the sample and piercer probe after a deep wash. The air flow
to the foot removes any droplets that may be on the foot. The 24V N86 style diaphragm air pump maintains
the clear vent path required during the aspiration of fluid in closed tubes. The air pump pressurizes the air
cylinder to 26 psig (179 kPa, 1.8 bar). Pressure is held in the cylinder by the two valves mounted on the CTS
Z-axis assembly.
The pressure in the closed system is monitored and controlled by a pressure transducer mounted next to
the air cylinder shown in Figure 7-17 on page 7-22. The digital sensor/switch triggers the ACL TOP software to start and stop the air pump. The air pump is capable of charging the air cylinder in 7-10 seconds.
The air pump output has a diaphragm check valve to prevent the backflow of air into the pump. Take care
during servicing of all air lines to ensure airtight connections. Tube connections must be made with properly
cut tubing to maintain the pressure capabilities of the barb fittings. Cable ties may be applied to each barb
fitting to provide an additional safety margin to the fittings.
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Figure 7-17 Air Pressure Transducer
The air cylinder output connects to the CTS air valve with polyurethane tubing routed through the steel tubing guide into the Common (COM) port on the front valve (accumulator valve). The Normally Closed (N/C)
port is routed down to the CTS probe foot. The Normally Open (N/O) port is connected to the N/C port on
the rear air pressure valve. The N/C port on the rear valve maintains the air pressure for the air cylinder. The
rear valve N/O port is left open to act as an atmospheric vent during closed tube aspirations. The COM port
on the rear valve leads to the CTS probe port and provides the air flow to clear the circular opening between
the probes. The proper tubing connections are shown in Figure 7-20 on page 7-25.
CAUTION: The pneumatic system is pressurized to 26 psig (179 kPa, 1.8
bar). Use caution when disconnecting air lines. Bleed down the system
using the Diagnostic utility before servicing.
CTS Air Flow
When the piercer probe performs a deep wash, a small volume of fluid typically becomes trapped between
the sample probe and the piercer probe. Capillary action causes some of the trapped fluid to enter the interior of the piercer probe. The area filled with fluid is also the pathway for the atmospheric vent of the piercing
probe and can create a blockage in the tube so the air pressure differentials cannot travel freely through the
piercer probe.
The piercer probe pierces a closed tube to aspirate sample volume without the need of removing caps. After
the top of the tube is pierced, the sample probe (located within the piercing probe) telescopes out several
millimeters to contact the sample and perform a liquid level detection (LLD). The piercer probe maintains the
opening in the rubber seal as the two probes move down. After an LLD occurs, the syringe pump aspirates
sample into the sample probe. If a clear vent path does not exist through the piercer probe and up to the rear
valve on the CTS Z-axis, the internal pressure of the sample tube will not be at atmospheric pressure, causing the aspiration of sample to occur at other than atmospheric pressure. A tube pressure above atmospheric pressure leads to over aspiration. A partial vacuum leads to under aspiration. A clear vent path
allows the immediate pressure equalization inside the sample tube and maintains precision results.
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The air purge system on the piercer probe releases a short burst of high pressure air (26 psig at initial
release) to clear excess fluid from the circular area between the sample probe and the piercer probe. This
operation occurs immediately after a deep wash occurs on the piercer probe. In addition, the air purge system supplies a short burst of air through the probe foot to the outside of the piercer tip. This removes any
residual rinse fluid that may remain after the deep wash.
PCB Descriptions
The section contains a high level description of the Fluidic Combo PCB. Figure 7-18 and Figure 7-19 show
the location of the Fluidics Combo PCB and the LED.
Figure 7-18 Location of Fluidics Combo PCB
Rear Panel
Folded Down
Left
Thumbscrew
Figure 7-19 Fluidic Combo PCB LED
Fluidic Combo PCB LED
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Fluidic Combo PCB
•
Interfaces directly with the Master Controller PCB.
•
Provides address and data decoding.
•
Controls all fluidic pumps and solenoid valves.
•
Provides sensor inputs for the rinse sensor, the clean sensor and the liquid waste sensor in the internal waste accumulator.
•
Receives signals from the front cover sensor, and the emergency stop button.
•
Is mounted on the access door behind rear panel.
Fluidic Combo PCB LED
•
Provides a visual indication of the liquid level status of Clean and Rinse solutions.
•
Is mounted on the left side of the front panel keyboard.
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Chapter 7 Fluid Movement
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Fluidics Diagram
Figure 7-20 shows the Fluidics Diagrams for the ACL TOP 300 model.
Figure 7-20 ACL TOP 300 Fluidic Diagram
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7-5 Adjustments and Verifications
Syringe Pump Addressing and Jumpers
The address and jumpers on a Syringe Pump must be set properly so the ACL TOP instrument can communicate with the pump. The address is set by turning the rotary switch with a small, flat blade screwdriver. The
jumpers are set by inserting or removing the jumpers as necessary to connect the pins. (A description of the
address setting and jumper settings in provided in "Hamilton Syringe Pump Settings" on page 7-9 and
"Syringe Pump Addressing" on page 7-10.)
Table 7-7 "Syringe Pump Addresses for the CAL TOP 300" lists the syringe pump addresses for the
Sample and Reagent probes.
Table 7-7 Syringe Pump Addresses for the CAL TOP 300
ARM LOCATION
SYRINGE PUMP ADDRESS
Sample
1
Reagent
1
Priming the Rinse System
To prime the Rinse system, perform any ONE of the following procedures:
•
"Initialize Probes" on page 9-16.
...OR...
•
Run the rinse pump.
a. Select System > Diagnostics in the ACL TOP menu bar.
b. Select the Fluids tab.
c. In the Rinse area of the Fluids diagnostic screen, select the probe to rinse in the Probe
drop-down list.
d. Enter a duration of 10 seconds in the Duration field.
e. Select the Start button in the Rinse area.
f. Continue performing Step e until the fluid coming into the rinse cup flows in a steady stream.
...OR...
•
Reboot the Analytical and Control Modules.
...OR...
•
Perform the “Automatic Fluidic Line Priming Cycle” maintenance activity.
a. Select System > Maintenance in the ACL TOP menu bar.
b. In the Maintenance list, select the Automatic Fluidic Line Priming Cycle maintenance
activity.
c. Select the Run icon in the ACL TOP toolbar (Figure 7-21 on page 7-27).
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Figure 7-21 Maintenance Run Button
Priming the Clean System
To prime the Clean system, perform any ONE of the following procedures:
•
"Initialize Probes" on page 9-16.
...OR...
•
Run the clean pump.
a. Select System > Diagnostics in the ACL TOP menu bar.
b. Select the Fluids tab.
c. In the Clean Pump area of the Fluids diagnostic screen, select a probe in the Select dropdown list.
d. In the Duration field, configure a duration of 10 seconds.
e. Select the Start button.
f. <Optional> Select the Stop button to halt a clean pump operation in progress.
g. Repeat Step e until the fluid entering the clean cup flows in a steady stream.
...OR...
•
Reboot the Analytical and Control Modules.
...OR...
•
Perform the “Automatic Fluidic Line Priming Cycle” maintenance activity.
a. Select System > Maintenance in the ACL TOP menu bar.
b. In the Maintenance list, select the Automatic Fluidic Line Priming Cycle maintenance
activity.
c. Select the Run icon in the ACL TOP toolbar (Figure 7-21).
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Rinse Flow Rate Test
The Flow Rate Test verifies that the fluid network for the arm is working properly. The fluid network includes
the following items: 1) rinse bottle; 2) aspirator; 3) rinse pumps; 4) fluid tubing; 5) digital pump valve; and 6)
probe. This test must be performed on every new instrument during the system checkout process and after
any network component changes. This test is to be performed along with to the precision and accuracy
tests.
Required Items
•
8-10 ml graduated cylinder (1 mL = 1 cc)
•
Rinse fluid bottle
•
Compressed air
•
ACL TOP 300 CTS Rinse Flow Rate Test Procedure Data Sheet – IL P/N 00028713960
To perform a Flow Rate Test:
1. Open the instrument cover.
2. Select System > Diagnostics in the ACL TOP menu bar, then select the Probes tab.
3. On the Probes diagnostic screen, select the Initialize All Probes button.
4. When the arm initialization completes, select the Fluids tab. For detailed information on this tab,
see "Fluids Diagnostic Screen" on page 7-37.
5. In the Rinse area (Figure 7-22) of the Fluids diagnostic screen, select a probe to test. Both the
sample and reagent probes must be tested, one probe at a time.
Figure 7-22 Rinse Area of Fluid Diagnostics
6. In the Duration field (in the Rinse area), configure 5 seconds for the length of the test.
7. Select the Flow Rate Test button. Select OK if prompted for confirmation. The arm moves to a predefined position in the rack area, as follows:
• Sample probe – Sample track S4, position 5
• Reagent probe – Reagent track R3, position 3
8. Place the 8-10mL graduated cylinder around the probe tip to catch fluid.
NOTE: Make sure the probe tip is near the bottom of the bottle. When fluid starts flowing you must
slowly move the bottle down to keep the fluid from wetting the black insulation on the probe. It is
very important to keep the probe tip as close to the fluid level as possible during the test to
prevent foaming.
9. Select the Start button. The rinse pump turns on, and fluid flows for the configured 5 seconds.
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10. <Optional> Select the Stop button to halt the test in progress.
11. Measure the volume.
NOTE: If foaming is present, wait for the foam to disperse before measuring the fluid volume.
• The volume mean must be 5.10mL.
• The flow rate mean must be 1.03 mL/.
12. Perform this test four times and calculate the average results.
13. If the flow rate is too low (not enough rinse fluid deposited in the beaker) check the fluidic rinse
tubes for restrictions. Also check that the rinse pump is operating properly. If the flow rate is too
high, check the rinse pump and check valves.
RINSE FLOW RATE SPECIFICATION LIMITS:
•
MEAN VOLUME must be 4.54 ml - 6.61 ml.
•
MEAN FLOW RATE must be 0.91 ml/sec - 1.32 ml/sec.
•
MEAN VOLUME = (VOL 1 + VOL 2 + VOL 3 + VOL 4) / 4
To calculate individual Flow Rate, divide the volume by 5 seconds.
•
Example: Flow Rate = Volume ÷ 5 seconds
•
MEAN FLOW RATE = (FLOW RATE 1 + FLOW RATE 2 + FLOW RATE 3 + FLOW RATE 4) / 4
ACL TOP 300 CTS TEST SPECIFICATION FOR ALL PROBES:
•
MEAN VOLUME = 4.54 ml - 6.61 ml
•
MEAN FLOW RATE = 0.91 ml/sec - 1.32 ml/sec
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Dispense on Trigger Test
The Dispense on Trigger area of the Fluids diagnostic screen, shown in Figure 7-31 on page 7-41, is used
to test the connection between the ORU controller and the Reagent syringe.
To run the Dispense on Trigger diagnostics test:
1. Make sure the arm is initialized and not engaged in any other diagnostic activity.
2. Select System > Diagnostics in the ACL TOP menu bar.
3. Select the Fluids tab in the Diagnostics screen.
4. Select the Start button in the Dispense on Trigger area of the Fluids diagnostic screen.
5. The instrument performs of the following steps:
• Moves the reagent probe to a point above the waste station.
• Aspirates 200 microliters of air using the start reagent syringe.
• Enables syringe dispensation on trigger.
• Sets the dispense volume to 200 uL.
• Causes the ORU controller to send a trigger command to the reagent syringe, and to wait until
the dispense is expected to complete.
• Causes the syringe to report the current volume of air inside the syringe.
Results:
• If the volume reported by the syringe is zero, the test succeeds (dispensation was performed).
• If the volume reported by the syringe is not zero, the test fails (dispensation was not performed).
• If the test fails, the syringe is automatically reinitialized.
6. When the test completes, the reagent probe moves back to idle position.
For more information, see "Fluids Diagnostic Screen" on page 7-37.
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Fluidics Verification after Repair or Replacement
The flowchart in Figure 7-23 shows the functional tests after the repair or replacement of any Fluid System
component.
Figure 7-23 Flowchart for Fluidic Functional Test
Replace Probes
Replace Probe
Rinse Tubing
Replace Syringes
and Tubing
Perform Coordinates Adjustment
Perform the LLD
Test Inside a
Cuvette (100 uL)
and Inside a Cup
(200 uL)
Visually Verify
Alignment by
Moving Material
to Several
Locations with the
Move Utility
Replace/Repair
Pumps or Valves
Replace/Repair
Accumulator,
Tubing or Valves
Perform the
Rinse Flow Rate
Test
Perform the
Clean Pump Test
Verify that the
Virtual LED for
the Sample Clean
Pump is ON
Verify that the
Virtual LED for
the Accumulator
Liquid Sensor
is OFF
Perform the
Flow Rate Test
Perform the
Fluidic Precision
Test
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CTS Air Pressure Adjustment
The air purge system on the piercer probe releases a short burst of high pressure air (24 psig at initial
release), which clears excess fluid from the circular area between the Sample Probe and the piercer probe.
This operation occurs immediately after the deep wash routine on the piercer probe. In addition, the air
purge system supplies a short burst of air through the probe foot to the outside of the piercer tip. This
removes any residual rinse fluid that may remain after the Deep Wash. This air pressure is maintained at
between 22 and 24 psig via a transducer located next to the air cylinder.
The transducer is used to set the air pressure and is adjusted using the following steps.
Verify the Pressure Sensor Set Points using the chart below to navigate the sensor keys shown in Figure 724 to set the pump to turn on at 22psig and turn off at 24psig.
Figure 7-24 Sensor Keys
Sensor Keys
Confirm or set the following:
•
Press and hold the SET button for > 2 seconds. Verify/Set pressure to PSI.
•
Press SET. Verify/Set OVT1 to InC.
•
Press SET. Verify/Set OVT2 to 2nO.
•
Press SET. Verify/Set Response Time to 24.
•
Press SET. Verify/Set mode to mAn (where the m displays as an n with a line over it due to the limitations of the display).
•
Press SET. Verify/Set P_1 to 24.
•
Press SET. Verify/Set P_2 to 22.
•
Press SET. Verify/Set N_3 to 0.
•
Press SET. Verify/Set N_4 to 0.
•
Press SET to end the settings.
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Performing a Fluid Precision Test
NOTE: Use this procedure only after verifying ORU Blanking and ORU functions checks. PNA dye solution and Factor Diluent are needed for this test. PNA should be a 160 µmol PNA concentration. Test one
probe at a time. For this test, you need two 30 ml bottles and two 10 ml bottles.
NOTE: When prompted, place the required materials in the positions described in Table 7-8 "Precision
Fluid Test Materials".
Table 7-8 Precision Fluid Test Materials
Probe Selection
Material Position
Sample Probe
Factor Diluent in track D1 position 1.
Optical Control in track D1 position 2.
Reagent Probe
Factor Diluent in track R3 position 1.
Optical Control in track R3 position 2.
To perform a Fluid Precision Test:
1. Prime the rinse. See "Priming the Rinse System" on page 7-26.
2. Select System > Diagnostics in the ACL TOP menu bar.
3. Select the Fluid Precision Test tab.
4. In the Fluid Precision Test area, select Sample probe in the Probe drop-down list. See "Fluid Precision Test Area" on page 7-42.
5. Select ORU 1 in the ORU drop-down list.
6. Check the dilutions to test in the Select dilutions area.
7. Select the Start button.
8. Follow the directions for bottle placement and material.
9. When the test completes (10-15 minutes), the results appear both in the table and in the chart on
the Fluid Precision Test diagnostic screen.
NOTE: No data is stored on the system. When you exit the screen, the data recorded in the table and
plotted on the chart is erased.
10. Repeat Step 4 through Step 8 for the Reagent probe.
Fluid Precision Test Notes
•
•
The instrument does not start the test if any of the following conditions are true:
•
The selected probe is not initialized and ready to move.
•
The cuvette shuttle is not initialized and ready to move.
•
Either of the ORUs is disabled.
•
Cuvettes are not present in the loader area.
When the procedure starts, four cuvettes are moved from the Cuvette Loader into the positions
described in the following list, depending on the selected probe:
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•
Sample Probe – Incubator 1 slots 1, 2, 3 and 4
•
Reagent Probe– Incubator 2 slots 1, 2, 3 and 4
•
The selected probe aspirates and then dispenses the Factor Diluent to each cell of the loaded cuvettes.
At the end of the dispensation into the last cuvette, a 1 second rinse cycle of the probe is executed.
Upon completion of the rinse, the selected probe aspirates, and then dispenses the Optical Control to
each cell of the loaded cuvettes. At the end of each dispensation, a mix (60% of volume) followed by a
1 second rinse is executed.
•
When all materials have been dispensed for all the replicates, for each dilution the cuvette is moved to
the ORU.
•
Before starting ORU readings, a 15 second delay is performed.
•
The instrument executes 25 ORU readings for each cell of both cuvettes and calculates the mean for
each cell.
•
When the ORU readings have been executed, the cuvette is moved to the cuvette hold area. The procedure is then repeated for the other concentrations of Optical Fluid and Factor Diluent.
•
At the end of the procedure, the instrument displays the absolute absorbance for all replicates and all
dilutions with a mean, SD, CV with regression statistics, slope intercept and R^2. Absolute absorbance
for all dilutions and replicates is compared to a predefined range, All values out of range display in red.
•
You can select the dilution to test or repeat. All six dilutions must be performed to pass regression analysis. P6 A specifications should always pass. If not, take corrective action. For each dilution the mean,
Standard deviation (SD) and %CV of absolute absorbance of all replicates are calculated and displayed.
Values out of range display in red. Table 7-9 "Upper Limits for SD and %CV" specifies the upper limits
for %CV for the various dilutions of Optical Fluid and diluent.
Table 7-9 Upper Limits for SD and %CV
Dilution
%CV
100%
2.00
75%
2.00
50%
4.00
25%
6.00
12.5%
12.00
6.25%
14.00
Table 7-10 Fluidic Precision Specifications
ACL-TOP 300CTS Service Manual
Slope
9.6 to 11.0
Intercept
-8 to +8
R2
> than or = 0.9989
Mean Absorbance for 100%
dilution
966.00 to 1100.00
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•
Chapter 7 Fluid Movement
7 - 35
To ensure the proper amount of each material has been placed on the instrument for testing all cells of
the ORU, the procedure terminates if a liquid level detection failure is detected. Failures are noted in red
typeface.
Clean and Rinse Sensor Adjustments
Clean Fluid Sensor Adjustment
NOTE: With a full bottle of Clean solution, no warning LEDs should be on.
To perform a Clean sensor adjustment:
1. Remove the bottle of Clean fluid from the instrument.
2. Verify that the Clean fluid LED on the front panel keyboard turns red.
3. Install the bottle of Clean fluid onto the instrument and verify that the Clean fluid LED on the front
panel keyboard turns OFF.
4. Replace the Clean fluid on the instrument with another bottle of Clean that contains only 25ml of
fluid. The LED on the front panel keyboard should be red.
a. If the LED on the Clean sensor is ON, rotate the sensor adjustment screw slowly counterclockwise. The LED on the Clean sensor should turn OFF, and the front panel keyboard LED
should turn ON simultaneously. See Figure 7-25.
b. If the LED on the Clean sensor is OFF, rotate the sensor adjustment screw slowly clockwise
until the LED on the sensor turns ON. Then turn it counter-clockwise until the sensor LED
turns OFF. See Figure 7-25.
5. Install the full bottle of Clean fluid onto the instrument and verify that the Clean fluid LED on the front
panel keyboard is OFF.
Figure 7-25 Clean/Rinse Sensor LED and Adjustment Screw
Sensor LED
Sensor Adjustment Screw
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Rinse Fluid Sensor Adjustment
NOTE: With a full bottle of Rinse solution, no warning LEDs should be on.
To perform a Rinse sensor adjustment:
1. Remove the bottle of Rinse fluid from the instrument.
2. Verify that the Rinse fluid LED on the front panel keyboard turns red.
3. Install the bottle of Rinse fluid onto the instrument and verify that the Rinse Fluid LED on the front
panel keyboard turns OFF.
4. Install a bottle of Rinse containing only 600ml of fluid onto the instrument. The LED on the front
panel keyboard should be red.
a. If LED on the Rinse sensor is ON, rotate the sensor adjustment screw slowly counter-clockwise. The LED on the Rinse sensor should turn OFF, and the front panel keyboard LED
should turn ON simultaneously. See Figure 7-25 on page 7-35.
b. If the LED on the Rinse sensor is OFF, rotate the sensor adjustment screw slowly clockwise
until the LED turns ON. Then turn adjustment screw counter-clockwise until the sensor LED
turns OFF. See Figure 7-25 on page 7-35.
5. Install a full bottle of Rinse fluid onto the instrument and that verify the Rinse Fluid LED on the front
panel keyboard is OFF.
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7-6 Diagnostics
Fluids Diagnostic Screen
The diagnostics controls for the Fluid Movement System are located on the Fluids tab of the Diagnostics
screen. To access the Fluids diagnostic screen:
1. Select System > Diagnostics in the ACL TOP menu bar.
2. Select the Fluids tab in the Diagnostics screen.
Figure 7-26 shows the Fluids tab.
Figure 7-26 Fluids Diagnostic Screen
The Fluids diagnostic screen contains the following areas:
•
"Clean Sensors Area" on page 7-38
•
"Clean Pump Area" on page 7-38
•
"Stirring Area" on page 7-39
•
"Waste Sensors Area" on page 14-9
•
"Shipping Preparation Area" on page 7-40
•
"Dispense on Trigger Area" on page 7-41
•
"Rinse Area" on page 7-41
•
Waste Pump Area – Not used in the ACL TOP 300 model.
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Clean Sensors Area
The Clean Sensors area contains virtual LEDs for the cleaning valves and pumps in the Fluid Movement
System. When specific pump or valve is in use, the corresponding virtual LED turns green on the screen.
Figure 7-27 shows the Clean Sensors area.
Figure 7-27 Clean Sensors Area
Clean Pump Area
The Clean Pump area enables testing of the Sample and Reagent probes, and the related cleaning valves.
Note: You test a valve by opening it with the controls in this area. Figure 7-28 shows the Clean Pump area.
Figure 7-28 Clean Pump Area
Select Drop-down List
Use the Select drop-down list to select a valve to test and a probe to clean. It contains the following options:
•
Sample probe – Option to open the sample valve or clean the sample probe.
•
Reagent probe – Option to open the reagent valve or clean the reagent probe.
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Set Valve Button
The Set Valve button opens the selected valve and turns the corresponding virtual LED green on the screen.
See Figure 7-27 on page 7-38.
NOTE: This action does not close the valve. The valve remains open, and the virtual LED remains
green, until you run the Clean Pump utility.
Duration Selection Field / Start Button / Stop Button
The Duration box determines the length of time (in seconds) that the selected clean pump runs. For example, with Sample probe selected in the Select drop-down list, select 60 in the Duration field to run the sample pump for 60 seconds.
Select the Start button to run the selected clean pump. The pump runs until the configured duration time
elapses. Select the Stop button to stop the pump immediately.
Stirring Area
Figure 7-29 shows the Stirring area of the Fluids diagnostic screen. The Reagent module on the instrument
contains stirrers for positions 1 and 2 in reagent tracks R2 and R3. In the Stirring area of the Fluids diagnostic screen, enabled checkboxes appear for each of the stirrer positions. A checked box indicates that a
material that requires stirring is to be placed in the respective position on the instrument. A cleared (or
empty) checkbox indicates that a material that does not require stirring is to be placed in that position.
Figure 7-29 Stirring Area
Check or uncheck a stirring box, then click the Save button to save that configuration for each of the stirring
positions during normal operation.
The Stirring area contains a virtual LED that turns red when the stirrer positions are not working properly.
This usually indicates a problem with the voltage to the stirrers or the Reagent module.
A stirring error alarm displays when the following conditions occur:
•
A material that requires stirring is placed on the instrument, and the corresponding stirring checkbox is not checked.
•
A material that does not require stirring is placed on the instrument, and the corresponding stirring
checkbox is checked.
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Waste Sensors Area
See "Waste Sensors Area" on page 14-9.
Shipping Preparation Area
The Shipping Preparation area of the Fluids diagnostic screen contains a decontamination shutdown utility.
A decontamination shutdown performs the following tasks:
•
Clears all cuvettes.
•
Disables the bar code reader motor.
•
Disables all the heaters on the instrument.
•
Runs the probe lines dry.
•
Runs the clean lines dry.
•
Empties the syringes.
The virtual Status LED in the Shipping Preparation color indications are as follows:
•
Amber – Decontamination shutdown is in process.
•
Green – Decontamination shutdown has completed successfully.
•
Red – A problem has occurred during the decontamination shutdown.
Figure 7-30 shows the Shipping Preparation area of the Fluids diagnostic screen.
Figure 7-30 Shipping Preparation Area
Decontamination Shutdown Procedure
The decontamination shutdown procedure prepares the instrument for shipping. To perform this procedure:
1. Select System > Diagnostics in the ACL TOP menu bar.
2. Select the Fluids tab in the Diagnostics screen.
3. In the Shipping Preparation area of the Fluids diagnostic screen, select the Start button to initiate a
decontamination shutdown.
4. When the instrument prompts you, confirm the request to disconnect the rinse and clean bottle.
5. <Optional> Select the Stop button to halt an in progress decontamination shutdown.
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Dispense on Trigger Area
The Dispense on Trigger area of the Fluids diagnostic screen, shown in Figure 7-31, tests the connection
between the ORU controller and the Reagent syringe. See "Dispense on Trigger Test" on page 7-30.
Figure 7-31 Dispense on Trigger Area
Rinse Area
The Rinse area of the Fluids diagnostic screen shown in Figure 7-32 is used to start and stop a probe rinse
operation as well as to specify the duration of a probe rinse. The Pump virtual LED turns green when a rinse
cycle is in progress.
Figure 7-32 Rinse Area
The Duration field specifies the length of time (in seconds) of the rinse cycle. Select the Start button to start
the rinse cycle. Select the Stop button to stop a rinse cycle in progress.
The Flow Rate Test button is used to verify whether the fluid network for the arm is working properly. To perform this test, see "Rinse Flow Rate Test" on page 7-28.
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Fluid Precision Test Diagnostic Screen
Use this screen to perform a Fluid Precision Test on the instrument. Figure 7-33 shows the Fluid Precision
Test diagnostic screen.
Figure 7-33 Fluid Precision Test Diagnostic Screen
The Fluid Precision Test area contains a utility for performing a test in which the instrument calculates the
mean of 25 ORU readings at 405nm for 6 dilutions of optical control fluid with factor diluent. For each dilution, four replicates are prepared and measured and one reading is collected from each of the 4 ORU channels.
Fluid Precision Test Area
•
Probe drop-down list – Select the Sample or Reagent probe to test.
•
ORU drop-down list – Select the ORU probe to test.
•
Select dilutions checkboxes – Check the boxes over the columns in the table to test the respective
dilutions.
•
Start button – Starts the Fluid Precision Test.
•
Stop button – Halts an in progress Fluid Precision Test.
•
Chart – The instrument plots the results of the latest Fluid Precision Test on this graph.
•
Table – The instrument records the results of the latest Fluid Precision Test in this table.
NOTE: No data is stored on the system. When you exit the screen, the data recorded in the table and
plotted on the chart is erased.
See "Performing a Fluid Precision Test" on page 7-33.
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7-7 Removal and Replacement Procedures
Hamilton Syringe Pump Assembly Removal/Replacement
The Sample Hamilton Syringe Pump is IL P/N 00028753901 – S/S Pump, PSD4 ROHS.
The sample and reagent pumps use the same syringe pump model.
•
See "Sample Hamilton Syringe Pump Removal" on page 7-44.
•
See "Sample Hamilton Syringe Pump Installation" on page 7-47.
•
See "Reagent Hamilton Syringe Pump Removal" on page 7-48.
•
See "Reagent Hamilton Syringe Pump Installation" on page 7-50.
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Sample Hamilton Syringe Pump Removal
CAUTION: Power OFF the instrument before performing this procedure.
1. Remove the interior skins as described in "Inner Skins Removal/Replacement" on page 4-10.
2. Move the probe serviced by the syringe pump over the rinse cup. This ensures any fluid that drips out of
the probe drips into the rinse cup.
3. Remove the aspirator from the rinse bottle. Unscrew and remove the probe precision tubing from the
syringe pump valve. Fluid drains from the probe. See Figure 7-34.
Figure 7-34 Hamilton Sample Syringe Pump Assembly
Mounting Screws
Rinse Tubing
Probe Precision Tubing
Barbed Fitting
4. Carefully pull the rinse tubing from the barbed fitting. See Figure 7-34.
NOTE: Do not unscrew the barbed fitting on the rinse tubing line of the syringe pump valve. The barbed
fitting is torqued to a precise specification. If the torque is changed, it could cause the syringe pump to
malfunction.
5. Use a tubing cutter to trim the rinse tubing by 1/4”. This removes the part of the line that was stretched
over the barbed fitting.
6. Move the arm to the side to avoid damaging the probes when removing the pump assembly.
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7. Loosen the three captive mounting screws that secure the syringe pump bracket to the frame. Then
remove the syringe pump assembly. See Figure 7-35.
Figure 7-35 Sample Pump Fluidics Mounting
Syringe Pump Mounting Screws
8. Remove the syringe pump cable from the 15-pin electrical connector on the back of syringe pump
shown in Figure 7-36.
Figure 7-36 Hamilton Syringe Pump Back
Address Selection
(shown at 0)
15-Pin Electrical
Connector
Address Switch
SW 1
Dip
Switches
SW 8
J1 - J2
J3 - J4
Configuration
Jumpers
J5 - J6
J7 - J8
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9. Carefully remove the syringe pump from the instrument.
10. Remove the screws that secure the mounting bracket to the syringe pump assembly, and remove the
bracket.
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Sample Hamilton Syringe Pump Installation
CAUTION: Power OFF the instrument before performing this procedure.
For Step 1 through Step 4 in this procedure, refer to Figure 7-36 on page 7-45 and "Hamilton Syringe
Pump Settings" on page 7-9.
1. Ensure the syringe pump address is set to 1. The rotary address switch on the back of the syringe pump
is used to set the address. The arrow at the center dial indicates the address setting.
2. Ensure the configuration jumpers are at the proper settings.
3. Set the DIP switches for the pump as specified.
4. Attach the mounting bracket to the syringe pump assembly using the screws previously removed.
5. Reconnect the 15-pin electrical connector to the back of the syringe pump.
6. Mount the syringe pump assembly and tighten the three captive mounting screws on the bracket. See
Figure 7-37.
NOTE: Use caution to ensure the rinse input tube is routed across the top of the assembly, is inside the
rear bracket, and does not get damaged.
Figure 7-37 Hamilton Syringe Pump Assembly Mounting
Mounting Screws
Probe Precision Tubing
Rinse Tubing
Barbed Fitting
7. Carefully attach the rinse tubing to the barbed fitting. Ensure it is pushed all the way onto the fitting. See
Figure 7-37.
8. Screw the probe tubing onto the syringe pump valve. See Figure 7-37.
9. Reinstall the interior skins as described in Chapter 4 “Enclosure and Chassis”.
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Reagent Hamilton Syringe Pump Removal
CAUTION: Power OFF the instrument before performing this procedure.
The Reagent Hamilton Syringe Pump is IL P/N 00028753901 – S/S Pump, PSD4 ROHS. The same model
is used for both the sample and reagent pumps.
1. Remove the interior skins as described in "Inner Skins Removal/Replacement" on page 4-10.
2. Move the probe serviced by the syringe pump over the rinse cup. This ensures any fluid that drips out of
the probe drips into the rinse cup.
3. Unscrew and remove the probe tubing from the syringe pump valve. See Figure 7-38. Fluid drains from
the probe.
4. Carefully pull the rinse tubing from the barbed fitting. See Figure 7-38.
NOTE: Do not unscrew the barbed fitting on the rinse tubing line of the syringe pump valve. The barbed
fitting is torqued to a precise specification. If the torque is changed, it could cause the syringe pump to
malfunction.
5. Use a tubing cutter to trim the rinse tubing by 1/4”. This removes the part of the line that was stretched
over the barbed fitting.
Figure 7-38 Hamilton Reagent Syringe Pump Tubing
Rinse Tubing
Probe Precision Tubing
6. Move the arm to the side to avoid damaging the probes when removing the pump assembly.
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7. Loosen the three captive mounting screws that secure the syringe pump to the frame shown in Figure
7-39, and slide the module forward to remove.
Figure 7-39 Reagent Hamilton Pump Assembly Mounting
Mounting Screws
Rinse Tubing
Probe Precision Tubing
8. Remove the syringe pump cable from the 15-pin electrical connector on the back of syringe pump
shown in Figure 7-40.
Figure 7-40 Hamilton Syringe Pump Back
Address Selection
(shown at 0)
Address Switch
15-Pin Electrical
Connector
SW 1
Dip
Switches
SW 8
J1 - J2
J3 - J4
Configuration
Jumpers
J5 - J6
J7 - J8
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9. Carefully remove the syringe pump from the instrument.
10. Remove the screws that secure the mounting bracket to the syringe pump assembly, and remove the
bracket.
Reagent Hamilton Syringe Pump Installation
CAUTION: Power OFF the instrument before performing this procedure.
For Step 1 through Step 3 in this procedure, refer to Figure 7-41 and "Hamilton Syringe Pump Settings"
on page 7-9.
1. Ensure the syringe pump address is set to 1. The rotary address switch on the back of the syringe pump
is used to set the address. The arrow at the center dial indicates the address setting.
Figure 7-41 Hamilton Syringe Pump Back
Address Selection
(shown at 0)
Address Switch
15-Pin Electrical
Connector
SW 1
Dip Switches
SW 8
J1 - J2
J3 - J4
Configuration
Jumpers
J5 - J6
J7 - J8
2. Ensure the configuration jumpers are at the proper settings.
3. Set the dip switches for the pump as described.
4. Attach the mounting bracket to the syringe pump assembly using the screws previously removed.
5. Reconnect the 15-pin electrical connector to the back of the syringe pump.
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Chapter 7 Fluid Movement
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6. Slide the mounting bracket toward the rear of the instrument and tighten the three mounting screws
shown in Figure 7-42.
Figure 7-42 Reagent Hamilton Pump Assembly Mounting
Mounting Screws
7. Ensure the rinse supply tubing is routed through the mounting bracket and attach it to the syringe pump
valve (upper left port) by carefully pressing it onto the barbed fitting. See Figure 7-43.
8. Screw the probe tubing onto the syringe pump valve. See Figure 7-43.
Figure 7-43 Reagent Hamilton Syringe Pump Tubing
Rinse Tubing
Probe Precision Tubing
Barbed Fitting
9. Reinstall the interior skins as described in Chapter 4 “Enclosure and Chassis”.
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Hamilton RoHS Tip/Plunger Removal/Replacement
The Hamilton RoHS Tip/Plunger is IL P/N 00028754001 – S/S Tip/Shaft, 250uL, PE, PSD4.
Hamilton RoHS Syringe Tip/Plunger Removal
CAUTION: Power OFF the instrument before performing this procedure.
1. Remove the interior skins as described in "Inner Skins Removal/Replacement" on page 4-10.
2. Move the probe serviced by the syringe pump over the rinse cup. This ensures any fluid that drips out of
the probe drips into the rinse cup.
3. Loosen the thumbscrew at the bottom of the syringe tube. Refer to Figure 7-44 for Step 3 through Step
5.
Figure 7-44 Hamilton Syringe Valve Assembly and Tubing
Rinse Tubing
Probe Precision Tubing
Barbed Tubing
Syringe Pump Valve
Syringe Glass Barrel
Thumbwheel
4. Raise the plunger inside the syringe.
5. Unscrew and remove the glass syringe tube.
6. Pull the metal plunger from the glass tube and discard the used tip and plunger assembly. See Figure 745 on page 7-53.
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Figure 7-45 Hamilton Syringe Barrel and Plunger/Tip
Plunger
Tip
Kel-F Body
Hamilton RoHS Syringe Tip/Plunger Installation
CAUTION: Power OFF the instrument before performing this procedure.
NOTE: Wet the tip with DH20 before inserting it into the glass tube.
1. Insert the plunger, with the Teflon tip attached, into the syringe glass tube. See Figure 7-45 and Figure
7-44 on page 7-52
2. Screw the syringe glass tube onto the syringe pump valve.
3. Manually lower the plunger so the metal knob at the bottom of the syringe plunger seats in the thumbwheel block.
4. Tighten the thumbwheel until it is finger tight.
5. Reinstall the interior skins as described in Chapter 4 “Enclosure and Chassis”.
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Hamilton Syringe Valve Removal/Replacement
The Hamilton Syringe Valve is IL P/N 00028753101 – S/S, Valve, Ceramic, 3-way, PSD4.
Hamilton Syringe Valve Removal
CAUTION: Power OFF the instrument before performing this procedure.
1. Remove the interior skins as described in “Enclosure and Chassis” in Chapter 4.
2. Move the probe serviced by the syringe pump over the rinse cup. This ensures any fluid that drips out of
the probe drips into the rinse cup. See Figure 7-44 on page 7-52.
3. Unscrew and remove the probe tubing from the syringe pump valve. Fluid drains from the probe.
4. Carefully pull the rinse tubing from the barbed fitting.
NOTE: Do not unscrew the barbed fitting on the rinse tubing line of the syringe pump valve. The barbed
fitting is torqued to a precise specification. If the torque is changed, it could cause the syringe pump to
malfunction.
5. Use a tubing cutter to trim the rinse tubing by 1/4”. This removes the part of the line that was stretched
over the barbed fitting.
6. Loosen the thumbscrew at the bottom of the syringe tube.
7. Raise the plunger inside the syringe.
8. Unscrew and remove the glass syringe tube.
9. Remove the two Phillips head screws on the syringe valve.
10. Gently pull the syringe pump valve from the front face of the syringe pump assembly.
Hamilton Syringe Valve Installation
1. Mount the syringe valve on the front face of the syringe pump assembly. See Figure 7-44 on page 7-52.
2. Fasten the two Phillips head screws that secure the syringe valve.
3. Screw the glass syringe tube onto the syringe pump valve.
4. Lower the syringe plunger so the metal knob at the bottom of the syringe plunger seats in the thumbwheel block.
5. Tighten the thumbwheel until it is finger tight.
6. Use pliers to tighten the thumbwheel an additional 1/4 turn.
7. Attach the rinse tubing to the barbed fitting.
8. Screw the probe tubing onto the syringe pump valve.
9. Reinstall the interior skins as described in Chapter 4 “Enclosure and Chassis”.
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Rinse Pump Removal/Replacement
The Rinse Pump is IL P/N 00029542000 – ASSY, RINSE PUMP.
Rinse Pump Removal
1. Power OFF the instrument.
2. Remove the Right Rinse Pocket/Wall Skin as described in "Right Outer Skin Removal/Replacement"
on page 4-24.
3. Disconnect the Tygon tubing between the check valves and the rinse pump assembly, as follows. See
Figure 7-46.
a. Disconnect the two pieces of 275mm 1/8” diameter Tygon tubing from the CTS check valve and the
CTS rinse pump.
b. Disconnect the first piece of 310mm 1/8” diameter Tygon tubing from the sample check valve and the
sample rinse pump.
c. Disconnect the second piece of 310mm Tygon tubing from the reagent check valve and the reagent
rinse pump.
Figure 7-46 Rinse Pumps, Tubing, Check Valves, and Ground
Sample Check Valves
Clean Bottle Level Sensor
00028444900
00028901449 (4)
2 Right Screws Hidden
Rinse Bottle Level Sensor
Ground
Wire
Reagent Check Valve
Rinse Pumps
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4. Disconnect the ground cable from the ground lug by loosening the two M4 star washers on the right wall
panel. See Figure 7-46 on page 7-55.
a. Loosen the four M4x10 SHC screws (00028901449), the four M4 lock washers and the four M4 flat
washers (00028901105). Remove the rinse pump assembly from the four rubber shock mounts on
the back wall.
Figure 7-47 Rinse Pumps and Tubing
Figure 7-48 Reagent Check Valve
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Figure 7-49 Sample Check Valves
Rinse Pump Installation
To install the rinse pump, perform the procedure "Rinse Pump Removal" on page 7-55 in reverse order.
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Precision Tubing Removal/Replacement
The Reagent Precision Tubing is IL P/N 00029315201 – REAGENT ASSY, SYRINGE PUMP.
The Sample Precision Tubing is IL P/N 00028746501 – SAMPLE ASSY, SYRINGE PUMP.
Precision Tubing Removal
1. Power OFF the instrument.
2. Remove the rear inside skin as described in "Rear Inside Skin Removal/Replacement" on page 4-12.
Figure 7-50 Syringe Pumps
Syringe Pumps
3. Position the probe centered over the right wash station to drain any drips when the right tubing of each
pump is disconnected.
4. Disconnect the two clear universal precision tubing assemblies by disconnecting one end of each precision tubing assembly from the right fitting on each syringe pump. See Figure 7-51 on page 7-59.
5. Disconnect the precision tubing from the sample and reagent probes.
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Figure 7-51 Sample and Reagent Precision Tubing
Precision Tubing
Connected to
Sample Syringe
Pump
Precision Tubing
Connected to
Reagent Syringe
Pump
Precision Tubing Installation
To install the precision tubing, perform procedure "Precision Tubing Removal" on page 7-58 in reverse
order.
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Rinse Tubing Removal/Replacement
The Rinse Tubing is IL P/N 00028712500 – TUBE, TYGON 1/8" ID, 1/16" WALL R3603.
Rinse Tubing Removal
1. Power OFF the instrument.
2. Remove the rear inside skin as described in "Rear Inside Skin Removal/Replacement" on page 4-12.
Figure 7-52 Syringe Pumps
Syringe Pumps
3. Disconnect the rinse tubing.
a. Use an absorbent material such as a paper towel to catch the residual fluid that leaks out of the left
tubing of each pump when it is disconnected.
b. Disconnect the 400mm of 1/16” ID Tygon tubing that runs from the check valve to the left fitting on the
sample pump. See Figure 7-53 and Figure 7-54 on page 7-62.
c. Disconnect the 350mm of 1/16” ID Tygon tubing that runs from the check valve to the left fitting on the
reagent pump. See Figure 7-53 and Figure 7-54 on page 7-62.
Rinse Tubing Installation
To install the rinse tubing, perform the procedure "Rinse Tubing Removal" on page 7-60 in reverse order.
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Waste Line and Main Rinse Tubing Removal/Replacement
The Main Rinse Tubing is IL P/N 00028712501 – 1/8 ID Tygon Tubing.
The Waste Line Tubing is IL P/N 049C328-0014-008 – 0.375 ID Tygon Tubing.
Waste Line and Main Rinse Tubing Removal
This procedure also removes the rinse, clean and waste fittings on the bulkhead.
1. Remove the following inner skins.
•
Reagent Cover. See "Reagent Cover Removal" on page 4-11.
•
Rear Inside Skin. See "Rear Inside Skin Removal" on page 4-12.
•
Spool Cover. See "Spool Cover Removal" on page 4-13.
•
Top Inside Skin. See "Top Inside Skin Removal" on page 4-14.
•
Right Inside Skin. See "Right Inside Skin Removal" on page 4-16.
•
Right Outer Skin. See "Right Outer Skin Removal" on page 4-24.
Refer to the following figures:
• Sample and Reagent Rinse Pumps – Figure 7-53 on page 7-61
• Sample and Reagent Check Valves – Figure 7-54 on page 7-62
• Fluidics Panel – Figure 7-55 on page 7-62
• Rinse and Clean Waste Lines – Figure 7-56 on page 7-63
Figure 7-53 Sample and Reagent Rinse Pumps
Rinse Tubing
Rinse Tubing
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Figure 7-54 Sample and Reagent Check Valves
Sample Check Valves
Reagent Check Valve
Figure 7-55 Fluidics Panel
Clean Input Line
Rinse Input Line
Waste Output Line
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Figure 7-56 Rinse and Clean Waste Lines
Clean Input Line
Waste Output Line
Rinse Input Line
2. Detach the Tygon tubing from the back of the waste line and rinse line couplings.
3. Detach Tygon tubing from the rinse pumps and the waste accumulator chute.
4. <Optional> To remove the clean/rinse/waste fittings, unscrew the hex nut on the back side of the fitting
and pull the fitting away from the bulkhead (frame).
Waste Line and Main Rinse Tubing Installation
To install the waste line and main rinse tubing, perform the procedure "Waste Line and Main Rinse Tubing
Removal" on page 7-61 in reverse order.
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Rinse/Clean Level Sensors Removal/Replacement
The Rinse/Clean Level Sensor is IL P/N 00027436101 – Cable ASSY, Rinse Clean Level Sensor.
Rinse/Clean Level Sensors Removal
1. Power OFF the instrument.
2. Disconnect the rinse/clean level sensors from the brown/black/blue rinse/clean cable connector that
runs to the Fluidics Combo PCB.
3. Remove the wire harness clip, the M4x10 SHC screw, the M4 split lock washer, and the M4 flat washer
from the instrument wall. See Figure 7-57.
Figure 7-57 Rinse and Clean Level (Lollipop) Sensors
Harness Clip
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4. From each sensor bracket, remove the two M4x10 SHC screws, the two M4 split lock washers and the
two M4 flat washers. See Figure 7-58.
Figure 7-58 Sensor Bracket and Fasteners
Mounting Hardware
5. Remove the foot of each sensor bracket from the T shaped slot in the wall shown in Figure 7-59.
Figure 7-59 Remove Sensor
Slide foot
out of slot.
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Rinse/Clean Level Sensors Installation
1. Set the sensor trim pot fully clockwise to N. See Figure 7-60.
2. Set other trim pot fully clockwise to Normally Open symbol.See Figure 7-60.
Figure 7-60 Sensors Set to “N” and “Normally Open”
Set to Normally Open.
Set to N.
3. Use Torque Seal to cover the calibration screws. See Figure 7-61.
Figure 7-61 Torque Seal Covering Calibration Screws
Torque Seal
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4. Install each of the two rinse/clean level sensors to the two fluid sensor holder brackets with the sensor
label facing toward the bracket (shown in Figure 7-62) using two M3x12 SHC screws and a 2.5mm
Allen wrench. Torque to 24 in/oz. Orient the sensors so the notch in the sensor is perfectly horizontal in
the bracket as shown in Figure 7-63.
Figure 7-62 Rinse and Clean Level Sensor Orientation
Label faces
this side.
Sensor Bracket
Figure 7-63 Sensor Horizontal in Bracket
Horizontal
Orientation
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5. Insert the foot of each bracket into the T shaped slot in the wall. Push the shaft of the foot into the narrow part of the slot. See Figure 7-64.
Figure 7-64 Insert Foot of Bracket into Slot
Slide foot
into slot.
6. Fasten each bracket with two M4x10 SHC screws, two M4 Split lock washers, and two M4 Flat washers.
See Figure 7-58 on page 7-65.
7. If sensor adjustment is necessary, see "Clean and Rinse Sensor Adjustments" on page 7-35.
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Chapter 8 Robotic XYZ Arm
8-1
Chapter 8
Robotic XYZ Arm
Chapter Contents
8-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
8-2 Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
8-3 Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
8-4 Theory of Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Sample/Reagent Arm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
X Axis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Y Axis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Z Axis Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Arm Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sample Probe Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PCBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Y Controller Driver PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
X Driver PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dual Z Driver PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Probe Alignment and Coordinates Adjustment Overview . . . . . . . . . . . . . . . . . . . . . 19
Probe Alignment Reference Point Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Measuring the Reference Screw Position. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Waste Station Sample and Reagent Probes . . . . . . . . . . . . . . . . . . . . . . . . 20
Waste Stations – Sample Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Air Gaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Coordinates File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Coordinates Calculation and Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Alignment of Piercer Probe Foot to the Wash Station . . . . . . . . . . . . . . . . . . . . 24
Arm Workflow Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Probe and Arm Initialization Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Coordinates Check Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Sample Probe Initialization Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Tube Release Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
8-5 Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arm Assembly Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Belt Tension Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arm Y Tensioner Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arm X Tensioner Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30
30
31
31
34
8-6 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Probes Diagnostic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Probe Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Probe Troubleshooting Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Arm Diagnostic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
44
45
47
8-7 Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arm Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Heated Reagent Probe Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Y Axis Assembly Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arm Y Belt Removal/Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Z Axis Reagent Probe Assembly Removal/Replacement . . . . . . . . . . . . . . . . . . . . .
50
50
55
57
61
62
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Chapter 8 Robotic XYZ Arm
8-3
8-1 Overview
The ACL TOP 300 has one XYZ robotic arm for the movement of fluids during analysis and maintenance.
The robotic arm moves the probes in the following directions, as shown in Figure 8-1.
•
X – left to right
•
Y – front to back
•
Z – up and down
Figure 8-1 XYZ Axes
X Axis
Y Axis
Z Axis
CAUTION: When manually moving the arm, grasp the arm as close to the
rear of the instrument as possible. Damage may result if the arm is moved
improperly.
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The probes on the ACL TOP 300 Sample/Reagent arm are listed in Table 8-1.
Table 8-1 Sample/Reagent Arm Probe Configurations
Sample Probe (250ul)
Reagent Probe (250ul)
CTS Unheated
Heated
CAUTION: Unheated probes are not interchangeable with heated probes.
Serious malfunction will result if they are interchanged!
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Chapter 8 Robotic XYZ Arm
8-5
8-2 Physical Layout
Figure 8-2 shows the physical layout of the robotic XYZ arm.
Figure 8-2 Robotic XYZ Arm Layout
X Axis
Assembly
Sample/Reagent Arm
With Z Axis Assembly
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8-3 Interconnect Diagram
Figure 8-3 shows the interconnect diagram for the ACL TOP 300 CTS model.
Figure 8-3 Sample/Reagent Arm Interconnect Diagram
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Chapter 8 Robotic XYZ Arm
8-7
8-4 Theory of Operation
Sample/Reagent Arm
The sample/reagent robotic arm (Figure 8-4) is controlled by three stepper motors with step loss (slippage)
detection capability. The stepper motors control motion along the X, Y, and Z axes. Communication with the
arm is through Can Bus cable from the Master Controller PCB. The ACL TOP system software controls the
positioning of the arm. Hardware and software errors encountered by the arm are written to the ACL TOP
error log.
Figure 8-4 ACL TOP 300 Sample/Reagent Arm
X Axis Assembly
The main structural member of arm’s X axis is the X Frame shown in Figure 8-5 on page 8-8. The X frame
is made of extruded aluminum and is mounted to the two pylons on the chassis. The following components
attached to the frame:
•
Two rails
•
X axis stepper motor/encoder assembly
•
X axis idler pulley
•
X Motion Control PCB
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Figure 8-5 X Axis Assembly
Drive Belt
X Axis Rails
Drive Pulley
The X carriage is attached to the X axis bearing rails by two bearing blocks and the drive belt that provides
the X axis movement for the Y axis assembly. The bearing blocks are fixed, and are not field-adjustable. Figure 8-5 shows the rails and the drive belt.
On the right end of the X axis assembly is the X axis stepper motor (drive motor) with its attached encoder.
The encoder powers the X axis stepper motor and is attached to the underside of the X frame. The encoder
disk for the motor is mounted to the motor shaft on the rear of the motor casing. The Y axis motor encoder
is enclosed and is not visible. The encoder disk is read by an optical sensor.
Figure 8-6 X Axis Drive Motor
Drive Motor
X Axis Motor Encoder
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Chapter 8 Robotic XYZ Arm
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Y Axis Assembly
The Y axis assembly is mounted to the X carriage. The main structural member of the Y axis assembly is
the Y Frame, made of extruded aluminum and designed to minimize deflection during sample acquisition.
The Y axis assembly has a single bearing rail running the length of the extrusion. The Z carriage attaches
to the bearing rail with one bearing block and the Y drive belt shown in Figure 8-7.
Figure 8-7 Y Axis Assembly
Y Axis
Drive Motor
Drive Belt
Drive Pulley
The Y axis stepper motor is mounted on the top of the Y axis extrusion in front of the Y Controller Driver
PCB. The encoder disk for the motor is mounted to the motor shaft on the rear (top) of the motor casing. The
Y axis motor encoder is enclosed, and is not visible. An optical sensor reads the encoder disk. The motor
shaft passes through the Y axis assembly and is attached to a drive pulley that powers the Y drive belt. The
Y drive belt moves the Z axis assembly forward and backward on the arm shown In Figure 8-8 on page 810.
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Figure 8-8 Y Axis Stepper Motor
Y Drive Belt
Y Controller Driver PCB
Y Axis
Stepper Motor
Y Axis Rail
Z Axis Assembly
The Z axis assembly attaches to the Y axis carriage, and includes the following components:
•
Mounting bulkhead
•
Z axis motor/encoder assembly
•
Bushings
•
Dual Z Driver PCB
•
Pinion gear attached to the Z motor shaft to drive the Z rack
The sample probe contains the following piercer functionality:
•
Brake rack used on the CTS piercer.
•
Increased torque for the Z drive motor to enable piercing top of closed sample tubes.
•
Additional air and cleaner controls to ensure proper cleaning of the piercer and sample probes.
IL recommends cleaning the Z rack with a light oil (for example, WD40 or TriFlo) on a regular basis.
The Z axis stepper motor travels with the Z axis assembly shown in Figure 8-11 on page 8-12. The encoder
disk for the motor is mounted to the motor shaft on the rear of the motor casing. The Z axis motor encoder
is enclosed, and is not visible. An optical sensor reads the encoder disk.
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Chapter 8 Robotic XYZ Arm
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Figure 8-9 Z Axis Assembly
Z Drive
Rack
Z Axis
Stepper Motor
Y Axis
Rail
Z Axis
Assembly
Mounted to the bottom of the Z axis assembly are: 1) the brake rack; and 2) additional hardware and circuitry
that used to lock the brake rack and the piercer foot when a cap is detected on the sample tube. The motor
assembly that drives the cap piercer contains a gearbox that increases the motor torque to a factor of 4 to
1. Two solenoid valves mounted to the Z axis assembly provide air and fluid used to clean the piercer.
Figure 8-10 Piercer Z Axis Assembly
Piercer Air &
Fluid Solenoid Valves
Gear Box
Brake Rack Opening
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The Dual Z Driver PCB is enclosed in a casing and travels with the Z axis assembly. See Figure 8-11.
Figure 8-11 Z Axis Assembly
Z xis
Assembly
(Top View)
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Arm Initialization
NOTE: To initialize the probes, see "Initialize Probes" on page 9-16.
On the Sample/Reagent Arm, the X, Y, and Z axes each have a home sensor to indicate when the arm has
moved to the home position on that axis. The X and Y home sensors are the slotted optical travel limit sensors that are interrupted by a flag attached to each axis assembly. The Z home sensor is a capacitive sensor
tied to the Liquid Level Detection (LLD) circuit in the probe. When an electrical contact is made between the
probe bracket and collar on the arm, the probe is considered home. The home positions are shown in Table
8-2.
Table 8-2 Sample/Reagent Arm X, Y, Z Home Positions
Axis
Home Position
X
Rear, left side of the Sample area
Y
Rear, left side of the Sample area
Z
Up
During the initialization sequence, the Z axis initialization occurs first to raise the probe and prevent damage
when moving it along the X and Y axes. The probe initialization routine involves raising the probe far enough
to trigger the LLD circuit, which occurs when a metal tab on the probe contacts a steel ring on the Z axis.
When the LLD circuit is triggered, the probe is considered home. The probe moves down several steps
away from the sensor. During normal operation, the probe raises to the upper limit minus the offset distance
to avoid triggering false indications by the LLD circuit.
The X and Y axes have travel limit flags and sensors in the X and Y directions. The slotted optical sensors
detect when the flag on the arm moves in front of the sensor. The X limit flag is mounted to the assembly,
and the sensors are mounted to each side of the Y Controller Driver PCB which travels along the X axis with
the arm shown in Figure 8-12 and Figure 8-13 on page 8-14.
Figure 8-12 Sample/Reagent X Flag and Travel Limit Sensors
Limit Sensor
X Axis Flag
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Figure 8-13 Sample/Reagent X Flag and Travel Limit Sensors
Limit Sensor
X Axis Flag
A flag and sensor are located on both the front and rear of the Y axis assembly. Y flags are mounted on the
front and rear of the traveling Z axis assembly, with the corresponding limit sensors mounted on the Y axis
assembly, shown in Figure 8-14.
Figure 8-14 Y Flag and Travel Limit Sensor
Y Axis Flag
Limit Sensor
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Sample Probe Initialization
Home for the sample probe is similar to home for the reagent probe, with a few additional steps to prepare
the piercer probe. For detailed information on the initialization routing of the probe see, Chapter 9 “CTS
Piercer”.
The X and Y axes have travel limit sensors which function the same as the home sensor, and are used as
the sensors for the home position. When the arm exceeds its normal system operating range, the travel limit
sensor stops the movement before the assembly hits the rubber bumper stop. The software that monitors
the stepper motor and the encoder prevents the Z axis from traveling too far.
When the entire arm has initialized, the instrument runs a coordinates check on the metal openings around
the rinse/clean stations. This action is performed each time the instrument is initialized to verify that no
changes have occurred to the probe tip positions since the last coordinates check. If an error occurs during
this check, the operator is prompted to run the coordinates adjustment. See "Probe Alignment and Coordinates Adjustment Overview" on page 8-19.
Communications
Communication between the arm and the Master Controller PCB is via a CAN Bus cable that connects the
X Driver PCB to the Master Controller PCB.
The X Motion Control PCB sends the following communication through the flex cables:
•
Commands to the different axes.
•
Completion messages to the Master Controller.
The communication cables for the Sample/Reagent Arm run from the Master Controller PCB to the following
connectors:
•
Connector on the sample X Motion Control PCB.
•
Reagent connector on the arm X Motion Control PCB.
PCBs
The following PCBs control the arm:
•
Y Controller Driver PCB - Figure 8-15 on page 8-16
•
X Motion Control PCB - Figure 8-16 on page 8-17
•
Dual Z Driver PCB - Figure 8-17 on page 8-18
The connections for these PCBs are shown in section 8-3 Interconnect Diagram. Their locations the instrument are shown in the figures listed above. The following sections describe the operation of the PCBs.
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Figure 8-15 Y Controller Driver PCB
Y Controller Driver PCB
Limit Sensor
Y Axis Flag
Y Controller Driver PCB
The Y Controller Driver PCB shown in Figure 8-15 is located on the back of the sample/reagent arm. It controls all processing operations pertaining to the arm. It also contains the control circuitry for motion along all
three axes of the arm. The PCB contains circuitry that provides the following functions:
•
Stepper Motor Drive Signals
•
Motion Encoders
•
DIO
•
Voltage Monitoring
•
Liquid Level Detection (LLD)
•
EEPROM (Electronically Erasable Programmable Read Only Memory)
•
SPI Communications
•
CAN Communications
•
RS232 Communications
The Y Controller Driver PCB also provides Y axis stepper motor control and probe DC heating. The Y Controller Driver PCB communicates through the X Motion Control PCB to the Master Controller PCB to control
the movement and positioning of the Y axis. It provides an interface for a motion encoder, and connects both
Phase A and Phase B to the controller. It provides an interface to the heated probe PCB and provides proportional pulse width modulated DC heating for two heaters on the probe board. The Y Controller Driver
PCB also provides connection between the Y end of travel and home detection sensors. The X travel limit
sensors are directly mounted to the PCB.
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Chapter 8 Robotic XYZ Arm
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X Driver PCB
The X Driver PCB is mounted below the X axis assembly on the five standoffs shown in Figure 8-16. It interfaces with and drives the X stepper motor for the arm, and provides the interface for the encoders of those
stepper motors. The PCB provides CTS capability for the sample probe. The X Driver directly interfaces with
the Level III CPU to provide software controlled motion and module positioning.
The X Driver PCB drives (using logic FETs) the two solenoid valves located on the Z axis assembly used
during CTS operation. It interfaces with the air pump and fluid pump on the Z axis assembly. and provides
the interface for the air pressure sensor.
The X Driver PCB provides the Can Bus interface to the Level II CPU (Master Controller) and two RS232
connections for communication with the diluter pumps.
Figure 8-16 X Motion Control PCB
The RS232 connections provide the +24V power for two syringe pumps.
LEDs on the X Motion Control PCB help identify arm error states as follows:
•
LEDs blink slowly – Arm is functioning properly.
•
LEDs blink quickly (twice per second) – There is a problem with step loss (slippage).
•
LEDs are on constantly – There is a problem with the arm hardware.
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Dual Z Driver PCB
The Dual Z Driver PCB is located on the Z axis carriage. It supports both the CTS sample and reagent
probes. It is an interconnect PCB that reduces the white flex cable down to the orange flex cable that leads
to the probe. This PCB contains connectors for the valves and sensors required for Z home sensing by the
probes.
The Dual Z Driver PCB performs the following functions:
•
Signal buffering.
•
Probe RS485 translation for SPI.
•
Supports the open collector sensors.
•
Supports the motor encoder.
•
Drives the PWM solenoid.
•
Supports the MOSFET (Metal-Oxide Semiconductor Field-Effect Transistor).
•
Provides stepper motor control with adjustable power control.
The Dual Z Driver PCB moves with the Z carriage assembly along the Y axis during typical operations.
Figure 8-17 Dual Z Driver PCB
The Dual Z Driver PCB has a PVC cover that attaches to the top of the PCB. The PVC cover provides strain
relief to the two flex cables, and manages the cable harnesses that route between the Dual Z Driver PCB
and the probe below. When servicing the Dual Z Driver PCB, reinstall the strain relief brackets and manually
verify that there is no interference between the cable and Y axis components.
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Chapter 8 Robotic XYZ Arm
8 - 19
Probe Alignment and Coordinates Adjustment Overview
NOTE: This section provides conceptual information. To perform a probe coordinates adjustment, see
"Adjust Probe Coordinates" on page 9-19.
Each probe requires knowledge of a set of target locations (rack containers, cuvette cells, clean/rinse stations) and each location is defined by X and Y axis coordinate positions as well as three Z axis coordinate
positions (Zmax, Zsearch, Zposition). Originally, the coordinate positions are obtained from the CAD model
of the instrument. However, the physical geometry of each instrument is different from that defined by the
CAD model. The difference is due to manufacturing and assembly tolerances, as well as possible mishandling of the instrument (for example: a bent probe).
Three reference points are required to provide the 3D transformation from the CAD coordinates to the coordinates on the instrument. By knowing how the three reference points have moved, the instrument can calculate how all other points have moved. The system starts with a 3D CAD model of the ACL TOP system
(the golden model) and provides the coordinates for all the reference points and targets (the master reference coordinates and master target coordinates). These master coordinates serve as the basis for all procedures performed on the AM.
The Probe Alignment procedure (also known as "Adjust Probe Coordinates" on page 9-19) measures a
set of reference points using the probe Liquid Level Detection (LLD) utility, and adjusts the CAD coordinates
of all positions reachable by the arm to account for variances in the actual instrument geometry. The flowcharts of the Coordinate Adjustment procedure are in section "Arm Workflow Diagrams" on page 8-26.
The coordinate adjustment starts by locating reference points, using the master reference coordinates from
the CAD model, and establishes correlations (or offsets) to those reference points for the instrument. The
correlation calculation results in a transform matrix, that once established, is used to calculate the actual
coordinates of all the targets and the difference for any specific point. The actual reference point coordinates
are saved in a file. This file enables the instrument to adjust the coordinates every time it starts up without
re-measuring reference points.
To minimize the number of points required to adjust the coordinates, target locations are grouped together
into modules. A module is defined as a set of mechanical components that maintain their 3D relationship
throughout the system’s lifetime, from assembly to years of operation. For example, the clean, waste, and
rinse wells are built into a single mold. ORUs 1 and 2 share the same base. A module is characterized in 3D
by 3 reference points.
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Probe Alignment Reference Point Search
The coordinates adjustment operates on the premise that reference screws are circular by definition. The
probe diameter is slightly narrower at the tip than at the base, and may make contact from the side causing
a false detection. Also, the probe may not be perfectly aligned vertically or, a droplet may be present at the
tip of the probe. To mitigate these differences, two consecutive contacts are made for each point searched.
If there is a significant height difference between the two contacts, the first contact is rejected. If a droplet is
present, it is dissipated at the first contact, causing the second contact to fail, and the scan resumes as if no
contact was made.
Figure 8-18 Reference Screw Detection
2
1
Measuring the Reference Screw Position
The nominal position of reference screws is the center of the screw head. The probe measures the position
of three points on the external circumference of the head and calculates the coordinates of the center.
Because the edges of the screw head are not vertical, to measure the Z coordinate of the screw head, the
probe touches the highest part of the head after the X and Y coordinates of the center have been calculated.
The instrument performs the following steps to measure the coordinates of a reference screw:
1. Sets the start position.
a. For the first screw in the module, sets the start search position as follows:
• XStartSearch: Xcad – ScrewRadius / 2
• YStartSearch: Ycad
• Do not start at the coordinates of the center of the screw head in an attempt to avoid the hole.
b. Sets the LLD start and the end position for the first screws as follows:
• ZStartLld = 9.75mm above Zcad
• ZEndLld = 2.75mm above Zcad
• The above values are conservative to avoid hitting the rack area plate.
c. For the second and third screws on each module, the instrument adjusts the start position taking into
account the measured position of the first screw. In this way the instrument is able to touch the second and third screw at the first attempt.
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2. Touches the screw head.
a. The probe performs LLDs until the screw is touched. The size of searching area is 20.88mm for the
X coordinate and 11mm for the Y coordinate.
b. If the screw is not found, the instrument performs another attempt, updating the LLD start and end
positions as follows:
• ZStartLld = 6.5mm above Zcad
• ZEndLld = 3.25mm below Zcad
c. If the screw is not found, the instrument attempts to update the LLD start and end positions as follows:
• ZStartLld = 4.25mm above Zcad
• ZEndLld = 5.5mm below Zcad
• If the screw is not found, the procedure aborts and an error is reported.
3. Measures the X and Y coordinates of the screw center.
a. Starting from the position where the screw was touched the first time, the probe measures the position of three points on the external circumference of the screw head.
b. The X and Y coordinates of the center are calculated based on the three measured points.
4. Measures the Z coordinates.
a. When the X and Y coordinates of the center are known, the probe scans the screw head to measure
the screw height, keeping track of the highest point touched.
b. To achieve maximum accuracy and avoid outliers, the height of the screw is measured three times,
and the lowest result is used as the measured screw height.
NOTE: The third screws in the 1) incubator, 2) ORU and 3) holding area are too close to the indexer
assemblies to run the entire measurement procedure. For these screws, only the Z coordinate is measured.
X and Y coordinates are calculated as follows:
• XLastScrewmeas XFirstScrewmeas + (XLastScrewcad - XFirstScrewcad)
• YLastScrewmeas YFirstScrewmeas + (YLastScrewcad - YFirstScrewcad)
Waste Station Sample and Reagent Probes
The following three reference points are measured on the metallic contour of the waste station:
•
Two reference points at the extremities of the X axis
•
One reference point on the extremity of the Y axis
For each of these reference points, X, Y, and Z coordinates are recorded. Each Z coordinate is found by lowering the probe until it meets the contour surface of the station. As with screws, for each of the three points,
two successive contacts are made to determine a point.
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The shape of the waste station is unconventional, and it is considered a rectangle when searching. The
locating procedure starts by moving the probe to the center of the station. It then moves along the Y axis (1)
until the top edge is found. This is the largest linear edge of the waste station. Knowing the dimension of the
waste station, the instrument can position the probe at the center of the station (relative to the Y axis) and
then move it along the X axis to find both edges (2 & 3).
Only the Y and Z coordinates can be measured for the first reference point, while only X and Z can be measured for second and third point. The non-measured coordinates are calculated as follows:
X1measured = (X2measured + X3measured) / 2
Y2measured = Y1measured + (Y2cad - Y1cad)
Y3measured = Y2meas
Figure 8-19 Well Area Cutout Reference Points for Reagent Probe
1
2
R
X
R
R
R
3
R
R
R
R
R
Y
Waste Stations – Sample Probe
The sample probe includes the CTS piercer. The system must touch the reference surface with the sample
probe tip rather than with the piercer. The process starts by moving the probe along the Y axis until the bottom edge (1) and the top edge (2) are found. Knowing the dimension of the station, the instrument can position probe at the center of the station (relative to the Y axis) and then move it along the X axis to find the
right edge (3).
Only Y and Z coordinates are measured for the first two reference points. Only X and Z coordinates are
measured for the third point. The non-measured coordinates are calculated as follows:
X1measured = X3measured + (X1cad - X3cad)
X2measured = X1measured
Y3measured = (Y1measured + Y2measured) / 2
Figure 8-20 Well Area Cutout Reference Points for Sample Probe
2
R
X
R
R
R
Y
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R
R
R
R
R
3
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8 - 23
Air Gaps
At the beginning of the alignment procedure, the syringe is initialized and a 250 milliliter air gap is aspirated
to reduce the formation of droplets below the probe tip. When the probe moves to the next module, the air
gap is removed and aspirated again. To avoid creating air bubbles, the probe is filled with rinse fluid before
removing the air gap.
Coordinates File
When the probe alignment procedure completes successfully (the probe has measured all reference points)
the measured coordinates are saved in a file.
The file name and path are:
C:\Program Files\IL\ACL TOP\AMSw\FTPBoot\Coordinates\XX-XX-XX-XX-XX-XX-coor.dat
where XX-XX-XX-XX-XX-XX is the MAC address of the Master Controller PCB Ethernet network adapter.
The coordinates file contains a header section and a data section. The header section contains the following:
•
Cyclic Redundancy Check (CRC) of the data section, to detect data corruption.
•
File version, to be sure the file is compatible with the software running on the instrument.
The data section of the coordinates file contains the measured coordinates of the reference points for all
probes.
The coordinates file is read: 1) at instrument startup; and 2) after each recovery operation (after an emergency stop). If any of the following circumstances exist when the instrument reads the coordinates file, an
alarm is issued and the instrument status is set to ERROR:
•
The coordinates file is not present.
•
The coordinates file version is not compatible with the software running on the instrument.
•
No data is written in the coordinates file for one or more probes.
Coordinates Calculation and Check
After powering ON, the instrument checks the probe coordinates at the wash station target. If the coordinates are out of range, the instrument issues an error message.
When the instrument performs a coordinates adjustment (through the Diagnostic utility), it calculates the
transform matrix for each module, which it then uses to adjust all target location coordinates. After all target
coordinates are adjusted, the instrument performs an alignment check to ensure the most recent coordinates adjustment is still accurate. The alignment check measures the coordinates of reference points in the
rinse and clean cup and compares these coordinates with the most recent measured coordinates read from
the coordinate file. If the measured coordinates are not within tolerance, the alignment check fails and the
coordinates adjustment must be repeated. The instrument cannot run tests until it successfully completes
the coordinates adjustment.
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Alignment of Piercer Probe Foot to the Wash Station
The sample probe must be able to insert the foot into the wash station during wash and priming operations.
The mechanical tolerances between that sample probe and the external surface of the foot make collisions
between the foot and the edge of wash station possible, even when the probe is aligned. For this reason,
the piercing probe must align the foot inside the wash station, overwriting the adjusted X and Y coordinates
of the wash station with the coordinates measured during the foot alignment.
Because both edge of the wash station and the foot are composed of non-conductive materials, the instrument uses the cap detection mechanism instead of the liquid level detection.
The foot is aligned at the following times:
•
During a probe mechanical initialization (at startup and via diagnostics).
•
After the arm is moved to its home position during routine clean maintenance.
•
At the end of a probe alignment procedure.
The foot alignment procedure is not performed when the measured coordinates of the wash station reference points are not available.
The instrument performs the following steps to align the probe coordinates:
1. Sets the start and cap detection positions.
• XStartSearch: Adjusted X coordinates of the wash station
• YStartSearch: Adjusted Y coordinates of the wash station
The cap detection start and end position are defined as follows:
• zStart: The bottom face of the foot is 6mm above the measured Z coordinates of the wash reference points.
• zEnd: The bottom face of the foot is 3mm below the measured Z coordinates of the wash reference points.
2. Inserts the foot inside the wash station. The probe performs cap detections until no surface is detected
below the foot. The size of searching area is ±5mm on both X and Y axes.
3. Measures position of the left and right edges.
a. The probe moves along the X axis to detect the wash station edge on the left and on the right of the
position found in the previous step.
b. The probe then moves along the X axis to the middle position between the two edges.
Note: This position maybe still be inaccurate, because the start search position could be far from the
center along both axes.
4. Measures the position of the top and bottom edges.
a. The probe moves along the Y axis to detect the left and right edge of the wash station.
b. The probe then moves along the Y axis to the middle position between the two edges.
5. Measures the position of left and right edges.
a. The probe moves along the X axis to detect the wash station edge on the left and on the right of the
position found by the previous step.
b. The probe then moves along the X axis to the middle position between the two edges.
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Chapter 8 Robotic XYZ Arm
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6. Updates the coordinates.
a. The position of the probe at the end of the previous step defines the measured X-Y position of the
wash station.
b. The wash station X and Y adjusted coordinates are replaced by the X and Y coordinate of the current
position of the probe.
The foot alignment procedure fails if any of the following conditions exist:
• The measured coordinates of the wash station reference points are not available.
• The foot cannot be inserted into the wash station (the cap detection always reports surface
found).
• The edges are not found (moving toward the edges, the cap detection never reports surface
found).
When the procedure fails, the instrument issues the alarm Coordinates check failure.
The following probe errors are corrected by the foot alignment procedure:
• The probe is not accurately inserted into the probe body.
• The probe is bent.
The following arm errors are corrected by the foot alignment procedure:
• The PCB with the home flag has a high tolerance due to large fixing holes.
• The home flag is bent.
• The arm has a certain weight that can cause it to tilt around the X axis, towards the racks.
The following errors are not correctable by the foot alignment procedure:
•
Mechanical assembly errors:
• A component does not meet the size and assembly specifications (transform matrix corruption, adjustment failure).
• Improper installation of a component to the chassis.
• The probe pipetter is not accurately inserted into the probe body (the probe cannot reach the
reference point).
• A reference screw is not completely tightened.
• A Reference screw is not grounded.
•
The Y Controller Driver PCB monitors the motor slippage. A small amount of slippage is tolerated.
•
LLD is not functional. This generates a software exception when the arm slowly makes contact with
a reference point.
•
LLD falsely triggers (transform matrix corruption or alignment procedure failure).
•
A mechanical module is not grounded (alignment procedure failure).
•
The arm is not at 90°.
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Arm Workflow Diagrams
This section contains flowcharts of the probe and arm initialization procedures.
Probe and Arm Initialization Workflow
Figure 8-21 Arm Initialization Workflow
Arm Initialization
Start
Perform Release Tube
Operation
Home Z Axis
(Wait for Completion)
Start Homing X Axis
Start Homing Y Axis
Wait for X Homing
To Complete
Wait for Y Homing
To Complete
Done
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Chapter 8 Robotic XYZ Arm
8 - 27
Coordinates Check Workflow
Figure 8-22 Coordinates Check Workflow
Coordinates Check
Start
Is instrument in
Diagnostics?
NO
Are reference point
measured coordinates
available?
Measure the position of
the rinse/clean station
reference points.
YES
YES
NO
Was the probe able to reach
and measure all the
reference points?
NO
Report the
Wash station coordinates error
alarm
Report the
Coordinates error
alarm
NO
Coordinates Check
End
YES
Are measured positions
compatible with coordinates
read from the file?
YES
DRIFT LIMITS
Used to compare coordinates measured during the alignment
check and measured coordinates read from the coordinates file.
X axis: 1mm
Y axis: 1mm
Z axis: 0.7mm
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Sample Probe Initialization Workflow
Figure 8-23 Sample Probe Initialization Workflow
Start
Are Master Controller
PCB (AM) and Control
Module connected?
Wait for AM and CM
to connect or time out.
NO
YES
Read reference point
measured coordinates from
coordinates file.
Report
Coordinates adjust required
alarm.
NO
Are
coordinates
available?
YES
Adjust CAD target
coordinates.
Initialize the arm by searching the
home position on all three axes.
Move to waste station.
Prime the rinse line:
1. Run the rinse pump.
2. Perform syringe strokes.
3. Run the rinse pump again.
Initialize syringe and
syringe valve.
YES
Prime the clean fluidic line
by setting the clean valve
and running the clean pump.
Are syringe
and valve
initialized?
NO
Report syringe
alarm.
Perform
coordinates check.
Perform clean cycle.
Initialization
successfully
completed.
ACL-TOP 300CTS Service Manual
End
Initialization failed.
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Chapter 8 Robotic XYZ Arm
8 - 29
Tube Release Workflow
Figure 8-24 Tube Release Workflow
Start
Is cap detected or
piercer not in detent
position?
Deenergize
piercer lock.
NO
YES
Lock foot and
energize piercer lock.
Is piercer
locked in
position?
Move Z axis up to
limit, or to where the
rack flag is in sensor.
YES
NO
Move up to
detent position.
At limit?
YES
Unlock foot.
Unlock foot and
deenergize
latch solenoid.
NO
Is cap
detected?
YES
Exception
NO
NO
Is piercer
locked in
position?
YES
Done
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8-5 Adjustments and Verifications
Arm Assembly Verification
1. Initialize the instrument arm. See "Initialize Probes" on page 9-16 for the procedure.
2. Perform a coordinates adjustment on the arm. See "Adjust Probe Coordinates" on page 9-19 for the
procedure
•
See "Probe Alignment and Coordinates Adjustment Overview" on page 8-19 for concepts.
3. Perform an LLD check on the arm. See "Probe LLD Error Troubleshooting" on page 8-46.
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Belt Tension Adjustments
Arm Y Tensioner Adjustment
CAUTION: When manually moving the arm, push the arm as close to the
rear of the instrument as possible. Damage may result if the arm is moved
improperly. See Figure 8-25 for proper arm contact points.
Figure 8-25 Arm Push Points for Movement
To adjust the Y axis tensioner:
1. Power OFF the AM, and disconnect the power cord.
2. Open the instrument door.
3. Remove the cover from the arm.
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4. Loosen the two screws on top of the friction plate to allow the tensioner pulley assembly to move
freely. See Figure 8-26.
Figure 8-26 Friction Plate Screws
4. Move the Y carriage all the way to the home (rear) position.
5. Move the Y carriage from the rear > front > rear (the carriage must be all the way to the rear). Then
reach under the arm and pull the belt from the middle in the X direction (toward the outside) shown in
Figure 8-27.
NOTE: When pulling the belt there should be smooth movement of the tensioner pulley assembly, otherwise the assembly may lock in a false position.
NOTE: Verify that the belt is not jumping over pulley teeth while moving from the rear to front.
Figure 8-27 Y Axis Belt Pull - Underside View
6. Repeat the above steps three more times (rear > front > rear > pull the belt).
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7. After the 4th movement, the Y carriage must be all the way in the home (rear) position. The carriage
may have shifted during the last pull. Tighten both the screws. Important: Tighten the screw closest to
the pulley first. See Figure 8-28. Make sure tensioner does not shift while tightening.
Figure 8-28 Sample/R1 Friction Plate Tightening
Tighten
First
Tighten
Second
8. After the screws are tight, do not pull belt/autotensioner/pulley or any other component. The adjustment
procedure complete.
9. Reinstall the arm cover and the power cord.
10. Power ON AM.
11. If a tension adjustment was required to resolve errors, or if a part was replaced, perform a coordinates
adjustment. See "Adjust Probe Coordinates" on page 9-19.
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Arm X Tensioner Adjustment
CAUTION: When manually moving the arm, grasp the arm as close to the
rear of the instrument as possible. Damage may result if the arm is moved
improperly. See Figure 8-29 for proper arm contact points.
Figure 8-29 IL Arm Grasp Points for Movement
To adjust the X axis tensioner:
1. Power OFF the AM, and disconnect the power cord.
2. Open the instrument door.
3. Remove the top skin. See “Enclosure and Chassis” in Chapter 4.
4. Loosen the two screws on the tensioner pulley assembly to allow the assembly to move freely. See
Figure 8-30 on page 8-35.
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Chapter 8 Robotic XYZ Arm
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Figure 8-30 Arm X Tensioner
5. Move the arm all the way to the left (proper X tension home position).
NOTE: The idle position is the opposite of the home position.
6. Move the arm from home > idle > home slowly while observing the tensioner assembly during the
traveling. The tensioner pulley assembly should not jerk, nor should the belt jump over any of the
pulley teeth.
7. With the arm in the home position, pull the middle of the belt in the Y direction shown in Figure 831.
NOTE: There should be smooth movement of the tensioner pulley assembly, otherwise the assembly
may lock in a false position.
Figure 8-31 Arm Belt
Pull Belt
Pull Belt
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8. Repeat Step 7 procedure three more times.
9. After the 4th movement, the carriage must be in the home position (it may have moved during the
last belt pull). Tighten both the screws. Important: Tighten the screw on the tensioner pulley
assembly closest to the front of the unit first. Make sure tensioner pulley assembly does not shift
while tightening. After screws are tightened, do not pull on belt/autotensioner/pulley or any other
component. Adjustment procedure complete.
10. Reinstall the top skin and the power cord.
11. Power ON Analytical Module.
12. If a tension adjustment was required to resolve errors, perform a coordinates adjustment. See
"Adjust Probe Coordinates" on page 9-19.
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8-6 Diagnostics
Probes Diagnostic Screen
The diagnostic controls for the XYZ Robotic Arm are located on the Probes tab of the Diagnostics screen
shown in Figure 8-32 on page 8-38.
To open the Probes diagnostic screen:
1. Select System > Diagnostics in the ACL TOP menu bar.
2. Select the Probes tab.
3. Navigate to the links below for more information on the diagnostic areas on this screen.
The Probes diagnostic screen contains the following high level functions for the XYZ Robotic Arm:
•
"Initialize All Probes" on page 8-38
•
"Home All Probes" on page 8-39
•
"Disable Sample Probe" on page 8-39
•
"Disable Reagent Probe" on page 8-39
•
"Set Valve" on page 8-39
The Probes diagnostic screen also contains the following functional areas:
•
"Temperature Log Area" on page 8-39
•
"Move Area" on page 8-40
•
"LLD Area" on page 8-41
•
"Clean Area" on page 8-43
•
"Coordinates Adjust Area" on page 8-44
•
"Vial Type Area" on page 8-44
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Figure 8-32 Probes Diagnostic Screen
Initialize All Probes
The Initialize All Probes button causes the instrument to perform the following operations:
•
Moves the sample/reagent arm to its home position.
•
Moves the arm moves to the wash/clean station.
•
Primes the rinse (all probes).
•
Primes the clean (all probes).
•
Performs a coordinates check (all probes).
NOTE: The probes cannot be initialized individually due to the risk of leakage.
The Probe status field displays the initialization state for the probe selected in the Probe drop-down list. The
possible values in this field are Unknown, Not initialized, Initialization in progress, Busy, Error, and Ready.
In the event of an error, the possible causes display in the Alarms lists accessible in the status bar at the
bottom of the ACL TOP interface.
To initialize the probes, see "Initialize Probes" on page 9-16.
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Home All Probes
The Home All Probes button moves the sample/reagent arm to its home position without initializing it. See
"Arm Initialization" on page 8-13 for a detailed description of the home position for the robotic arm.
Disable Sample Probe
The Disable Sample Probe button disables (powers OFF) the arm. When the arm is disabled, it can be
moved by hand. This allows access to the left (sample) side of the instrument.
Disable Reagent Probe
The Disable Reagent Probe button disables (powers OFF) the arm. When the arm is disabled, it can be
moved by hand. This allows access to the right (reagent) side of the instrument.
Set Valve
The Set Valve button, located on the right side of the screen, sets the pump valve for the probe selected in
the Probe drop-down list to Input, Output, or Bypass based on the corresponding selected radio button.
This button is used to test the valve to ensure it switches positions correctly.
Temperature Log Area
The Temperature log area shown in Figure 8-33 displays the temperature of the selected probe over a
period of time. See "Probes Diagnostic Screen" on page 8-37 to open the temperature log.
Figure 8-33 The Temperature Log Area
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Move Area
The Move area (Figure 8-34) on the Probes diagnostic screen is not typically used by Service personnel. It
is used to move material aspirated into a probe from one position to another on the instrument.
Select the Source and Target locations for the material from the Module, Slot and Position drop-down lists.
Specify the number of repetitions for the move activity in the #Cycle field. Select the Start button to initiate
the movement of material. Select the Stop button to stop the movement after the current move cycle completes.
NOTE: The Emergency Stop button stops the current movement. Enhanced and Post Dispense are for
R&D use only.
Figure 8-34 Move Area
Table 8-3 "Allowable Source and Destination Positions" shows the allowable source and destination
positions for each probe.
Table 8-3 Allowable Source and Destination Positions
Probe
Sample Probe
ACL-TOP 300CTS Service Manual
Module
Track/Slot
Position
Sample Rack
S1-S4
1-10
Diluent Rack
D1
1-8
Predilution Area
1-4
1-4
Incubator
1-4
1-4
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Chapter 8 Robotic XYZ Arm
8 - 41
Table 8-3 Allowable Source and Destination Positions
Probe
Reagent Probe
Module
Track/Slot
Position
Diluent Rack
D1
1-8
Reagent Rack
R1-R3
1-6
Incubator
1-4
1-4
Use the following fields to specify additional parameters for moves:
•
Volume – The volume of material to moved (in uL).
•
Air gap – The first air gap in uL.
•
Transport Air gap – The transport air gap in uL.
•
Head – The head volume (in uL) for the material move.
LLD Area
The LLD area of the Probes tab shown in Figure 8-35 is used to investigate problems with Liquid Level
Detection.
Select the Start button in the LLD area to perform liquid level detection on the container (bottle type) specified in the Module, Slot and Position drop-down lists.
Figure 8-35 LLD Area of Probes Tab
The Mode drop-down selections specify the conditions for stopping the LLD. The mode options and when
they cause a stop are as follows:
•
Stop on failure - The LLD stops when any failure is detected.
•
Stop always - The LLD stops after one cycle.
•
Don’t stop - The LLD stops when the number of cycles specified in the #Cycles box have completed.
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The #Cycles field defines the number of LLD cycles to run. If Stop always is selected as the mode, the number of cycles is set to one.
Select the Stop button to halt an LLD in progress.
The Passes field displays the number of successful LLDs.
The Failures field displays the number of failed LLDs.
Table 8-4 shows the Module, Slot and Position values available for each probe.
Table 8-4 LLD Module, Slot, and Position Settings
Probe
Sample
Reagent
ACL-TOP 300CTS Service Manual
Module
Track/Slot
Position
Sample Rack
S1-S4
1-10
Diluent Rack
D1
1-8
Hold Area
1-4
1-4
Incubator
1-4
1-4
Clean
1
1
Diluent Rack
D1
1-8
Reagent Rack
R1-R3
1-6
Incubator
1-4
1-4
Clean
1
1
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Chapter 8 Robotic XYZ Arm
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Clean Area
The Clean area of the Probe diagnostic screen is shown in Figure 8-36. This area is used to run a probe
Clean cycle, which consists of the following steps:
•
Fills the clean cup.
•
Aspirates the Clean A fluid.
•
Dispenses the Clean A fluid into the waste fluid accumulator.
•
Rinses the probe.
Figure 8-36 Clean Area
Select the Start button to perform a Clean cycle in the location specified in the Module, Slot and Position
drop-downs lists. Table 8-5 lists the Modules, Slots and Positions that can be selected.
Table 8-5 Selectable Cleaning Locations
Probe
Sample
Reagent
Module
Slot
Position
Diluent Rack
D1
1-8
Clean
1
1
Reagent Rack
R1-R3
1-6
Clean
1
1
The following fields can be used to specify additional parameters for the Clean Cycle:
•
Hold Time – The Clean hold duration in seconds.
•
Volume – The Clean volume in uL.
•
Agitation check box – Option to agitate the Clean material.
•
Air gap – The first air gap in uL.
•
Transport Air gap – The transport air gap in uL.
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Select the Stop button to halt a Clean cycle in progress.
Coordinates Adjust Area
Use the Coordinate Adjust area to perform a complete probe coordinates adjustment. A probe coordinates
adjustment is typically performed at initial Instrument Startup or after a mechanical repair.
To perform a probe coordinates adjustment, see "Adjust Probe Coordinates" on page 9-19.
Coordinates Check Area
When the arms initialize in diagnostics, at completion of the initialization values are displayed for the Delta
X, Delta Y and Delta Z in this area.
•
Delta X – The difference measured on the X coordinate from the value stored in the coordinates file.
•
Delta Y– The difference measured on the Y coordinate from the value stored in the coordinates file.
•
Delta Z– The difference measured on the Z coordinate from the value stored in the coordinates file.
Vial Type Area
Not applicable to Service.
Probe Troubleshooting
The flowchart in Figure 8-37 on page 8-45 is used for performing functional tests after replacing, or repairing, a Probe component.
NOTE: If repairs are made to a specific component, follow the maintenance guidelines for the component. After a repair, leave the instrument initialized and in the READY state.
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Chapter 8 Robotic XYZ Arm
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Probe Troubleshooting Workflow
Figure 8-37 Probe Troubleshooting Flowchart
Coordinate Failure
Crash caused
misalignment?
Yes or Unknown
Also have
Thermal Error?
No
NO
Cable or tubing routing
incorrect or obstructed?
Probe may have crashed due
to user error (caps on vials,
probe bumped). Crashes also
occur if tubing or cabling is
caught and pulls on probe.
NO
Probe cover on
properly? Probe collar
properlyNO
adjusted?
(Cover hitting the collar
or side brace?)
NO
Dirt on (or in)
accumulator surfaces
or probe tip?
Remove interior skins
on assembly. Repeat
coordinate test.
YES
YES
Inspect/fix tubing/cabling/
collar and cover. Repeat
coordinate test. If tubing is
replaced go to Diagnostics
and perform functional
checks.
Coordinate test
pass?
YES
Replace all skins.
Return to application
NO
YES
Failure after
returning to
application?
Clean surface and probe
tip. Reinitialize. If still fail,
redo coordinates test/
adjust.
NO
YES
Replace Probe
Finish
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Probe LLD Error Troubleshooting
This procedure is used to investigate problems with the LLD system, such as liquid level detection errors in
specific areas or specific containers.
To run the LLD test:
1. Select System > Diagnostics in the ACL TOP menu bar.
2. Select the Probes tab.
3. In the LLD area (Figure 8-38), select the module in the Module drop-down list.
4. Select the slot and the position in the respective drop-down lists.
5. Select the mode (for example Stop on failure) in the Mode drop-down list.
6. Configure the number of test cycles to run in the #Cycles field.
7. On the instrument, place a cup of liquid in the module, slot and position selected in the LLD area on
the screen.
8. Select the Start button on the screen. The test will run the configured number of cycles and record
the results in the Failures and Passes fields in the LLD area on the screen. The Measured volume
field lists the amount of liquid detected in the cup.
9. <Optional> Select the Stop button to halt the tests in progress.
Figure 8-38 LLD Diagnostics
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Universal Arm Diagnostic Screen
The diagnostics for the sample and reagent probes are on the Universal Arm tab of the Diagnostics screen
shown in Figure 8-39. The functional areas are:
Sample Probe
•
"Sensors Area" on page 8-48
•
"Max slippage" on page 8-48 - Not operable at this time.
•
"Encoder" on page 8-48
•
"LLD Frequency" on page 8-48
•
"ZDAC check (Sample probe)" on page 8-49
Reagent Probe
•
"Sensors Area" on page 8-49
•
"Max slippage" on page 8-49 - Not operable at this time.
•
"Encoder" on page 8-49
•
"LLD Frequency" on page 8-49
Figure 8-39 Universal Arm Diagnostic Screen
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Sample Probe
Sensors Area
The Sensors area for the sample probe includes virtual LEDs for the following sensors:
•
X Home - When red, this LED indicates the arm is in the home position on the X axis, to the far right
of the Sample module, and has caused the Home sensor to be interrupted. The LED is green when
the limit switch is not interrupted.
•
Y Home - When red, this LED indicates the arm is in the home position on the Y axis, to the extreme
rear of the Sample module, and has caused the Home sensor to be interrupted. The LED is green
when the limit switch is not interrupted.
•
Y Limit -When red, this LED indicates the arm is at the limit of the Y axis, the extreme front of the
Sample module, and has caused the limit sensor to be interrupted. The LED is green when the limit
switch is not interrupted.
•
Z Home - When red, this LED indicates the arm is at the home position on the Z axis, all the way up,
as indicated by the encoder value.
Max slippage
The Max slippage functionality is not operable at this time. The values are designed to propagate to the X,
Y and Z values in the Encoder area of this screen. However, numbers you enter into the Max slippage fields
disappear when you exit the screen, and the settings revert to the following default values, which are not displayed on the screen:
•
X Motor: 4
•
Y Motor: 4
•
Z Motor: 30
Encoder
The Encoder area displays the current encoder counts for the X, Y, and Z axes of the arm. These counts
indicate the location of the arm, and should be at maximum value when the arm is at its limits. Typical values
as follow:
X: Arm all the way to the right: approx. -500,
Arm all the way to the left: approx. 16500.
Y: Arm all the way to the front: approx. 14200,
Arm all the way to the back: approx. 0.
Z: Arm all the way to the top: approx. -7500,
Arm all the way to the bottom: approx. 23400.
LLD Frequency
The LLD Frequency area displays the frequency count of the Liquid Level Detection circuit. The LLD frequency can be used to check the LLD circuit. With no contact, the sample/reagent arm should be about 900
counts when the probe is not in contact with anything, and 0 when touching a coordinate screw.
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Chapter 8 Robotic XYZ Arm
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Reagent Probe
Sensors Area
The Sensors area for the reagent probe includes virtual LEDs for the following sensors:
•
X Home - When red, this LED indicates the arm is in the home position on the X axis, to the far left
of the Reagent module, and has caused the Home sensor to be interupted.The LED is green when
the limit switch is not interrupted.
•
Y Home - When red, this LED indicates the arm is in the home position on the Y axis, to the extreme
rear of the Reagent module, and has caused the Home sensor to be interupted.The LED is green
when the limit switch is not interrupted.
•
Y Limit - When red, this LED indicates the arm is at the limit of the Y axis, the extreme front of the
Reagent module, and has caused the limit sensor to be interupted.The LED is green when the limit
switch is not interrupted.
•
Z Home - When red, this LED indicates the arm is at the home position on the Z axis, all the way up,
as indicated by the encoder value.
Max slippage
The Max slippage functionality is not operable at this time. The values are designed to propagate to the X,
Y and Z values in the Encoder area of this screen. However, numbers you enter into the Max slippage fields
disappear when you exit the screen, and the settings revert to the following default values, which are not displayed on the screen:
•
X Motor: 4
•
Y Motor: 4
•
Z Motor: 30
Encoder
The Encoder area displays the current encoder counts for the X, Y, and Z arm axes. These counts indicate
the location of the arm and should be at maximum value when the arm is at its limits. Typical values for each
are as follow:
X: Arm all the way to the right: approx. -500,
Arm all the way to the left: approx. 16500.
Y: Arm all the way to the front: approx. 14200,
Arm all the way to the back: approx. 0.
Z: Arm all the way to the top: approx. -7500,
Arm all the way to the bottom: approx. 23400.
LLD Frequency
The LLD Frequency area displays the frequency count of the Liquid Level Detection circuit. The LLD frequency can be used to check the LLD circuit. The arm should be about 900 counts when the probe is not in
contact with anything and 0 when touching a coordinate screw.
ZDAC check (Sample probe)
The ZDAC (Z Digital to Analog Converter) portion of the screen is not used at this time.
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8-7 Removal and Replacement Procedures
Arm Removal/Replacement
The Arm is IL P/N 00027380001 – Arm Assembly, TOP 300.
CAUTION: Before performing this procedure, perform the
"Decontamination Shutdown Procedure" on page 7-40 to remove all fluids
from the fluidic lines.
CAUTION: Power OFF the instrument before performing this procedure.
Arm Removal
1. Power OFF the instrument.
2. Remove the following skins:
•
Top Panel Skin – See "Top Panel Skin Removal" on page 4-18.
•
Rear Inside Skin – See "Rear Inside Skin Removal" on page 4-12.
•
Left Inside Skin – See "Left Inside Skin Removal" on page 4-15.
•
Right Inside Skin – See "Right Inside Skin Removal" on page 4-16.
3. Remove the Z axis piercer probe assembly as described in "Z Axis Piercer Probe Assembly
Removal/Replacement" on page 9-36.
4. Remove the Z axis reagent probe assembly. See "Z Axis Reagent Probe Assembly Removal" on
page 8-62.
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Chapter 8 Robotic XYZ Arm
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5. Disconnect the following cables from the X Driver PCB. See Figure 8-40.
•
J1 to the fuse board
•
J3 to the Master Controller PCB
•
J4 to the X axis motor
•
J5 to the X axis encoder
•
J7 to the sample syringe pump
•
J8 to the reagent syringe pump
•
J9 to the air pressure sensor
•
J11 to the rinse and air pumps
Figure 8-40 X Driver PCB Cable Connections
J3
J11
J8
J7
J4
J5
6. Remove the sample syringe pump. See "Sample Hamilton Syringe Pump Removal" on page 7-44.
7. Remove the reagent syringe pump. See "Reagent Hamilton Syringe Pump Removal" on page 7-48.
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8. Use a 5mm Allen wrench to remove the two mounting screws from each side of the arm assembly (four
screws total). Then remove the arm assembly from the left and right pylons. See Figure 8-41.
Figure 8-41 X Axis Mounting Screws
Mounting Screws (4)
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Chapter 8 Robotic XYZ Arm
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Arm Installation
1. Power OFF the instrument.
2. Mount arm assembly on the left and right pylons. Ensure the arm is aligned with the alignment pins on
each pylon.
3. Insert the two mounting screws on each side of the arm (four screws total). Use a 5mm Allen wrench
tighten to securely fasten the assembly. See Figure 8-41 on page 8-52.
4. Connect the following cables to the X Driver PCB (Figure 8-42):
•
J1 to the fuse board
•
J3 to the Master Controller PCB
•
J4 to the X axis motor
•
J5 to the X axis encoder
•
J7 to the sample syringe pump
•
J8 to the reagent syringe pump
•
J9 to the air pressure sensor
•
J11 to the rinse and air pumps
NOTE: Route all the cables connected to the X Driver PCB toward the rear of the PCB to allow room for
connecting the tubing to the bulk fluidics module.
Figure 8-42 X Driver PCB Cable Connections
J3
J11
J8
J7
J4
J5
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5. Install the sample syringe pump. See "Sample Hamilton Syringe Pump Installation" on page 7-47.
6. Install the reagent syringe pump. See "Reagent Hamilton Syringe Pump Installation" on page 7-50.
7. Connect the rinse bottle coupling to the fluidic I/O panel.
8. Install the Z axis piercer probe assembly as described in "Z Axis Piercer Probe Assembly Installation" on page 9-40.
9. Install the Z axis reagent probe assembly. See "Z Axis Reagent Probe Assembly Installation" on
page 8-64.
10. Verify the arm assembly as described in "Arm Assembly Verification" on page 8-30. Make sure to
adjust the coordinates of both probes as part of the verification.
11. Reinstall the instrument skins as described in "Inner Skins Removal/Replacement" on page 4-10
and "Outer Skins Removal/Replacement" on page 4-17.
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Chapter 8 Robotic XYZ Arm
8 - 55
Heated Reagent Probe Removal/Replacement
The Heated Reagent Probe is IL P/N 00028323301
CAUTION: The probes are not interchangeable. Severe malfunction
results if an incorrect probe is installed on the instrument.
NOTE: See Chapter 9 “CTS Piercer” for information on removing and replacing the CTS sample
probe.
Heated Reagent Probe Removal
See Figure 8-43 on page 8-56.
1. Remove the probe cover.
2. Disconnect the flex cable from the Heated Probe PCB. Make note of the cable routing for replacement.
3. Loosen both set screws.
4. Pull the probe down slightly to free it from the Z shaft. Be careful not to damage the probe tip.
5. Remove the precision tubing from the probe's stainless steel fitting. Be careful not to create a kink in the
tubing.
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Figure 8-43 Arm with Sample and Reagent Probes
Precision Tubing
Z Shaft
Flex Cable
Probe Cover
Heated Reagent Probe
Heated Reagent Probe Installation
See Figure 8-43.
1. Slide the probe cover up the Z shaft.
2. Connect the precision tubing from the Z shaft to stainless steel fitting on the probe. Be careful not to create a kink in the tubing.
3. Push the probe onto the Z shaft, ensuring the shaft is fully seated in the probe.
4. Tighten both set screws. Use Loctite adhesive on the set screw threads to prevent loosening.
5. Connect the flex cable to the Heated Probe PCB. Ensure the routing is correct.
6. Slide the probe cover onto the probe.
7. Adjust the probe coordinates as described in "Adjust Probe Coordinates" on page 9-19.
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Y Axis Assembly Removal/Replacement
The Y Axis Assembly is IL P/N 00027382001 – ASSY, Y AXIS, TOP 300.
Y Axis Assembly Removal
1. Remove the arm cover by removing the five M3x6 Phillips flat head screws. See Figure 8-44.
Figure 8-44 Remove Arm Cover
Remove Hardware (5)
Left
Front
2. Remove the reagent Z axis assembly. See "Z Axis Reagent Probe Assembly Removal" on page 862.
3. Remove the Z axis piercer probe assembly as described in "Z Axis Piercer Probe Assembly
Removal" on page 9-36.
4. Disconnect the X-Y flexible cable assembly from port J5 on the Y Controller Driver PCB. See Figure 845.
Figure 8-45 X-Y Flexible Cable Assembly
X-Y Flexible Cable Assembly
Y Controller Driver PCB
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5. Remove the four M5x12 SHC screws, the four M5 flat washers and the four M5 lock washers that
secure the Y axis assembly to the X axis carriage plate. See Figure 8-46.
NOTE: When loosening the Y axis mounting screws, be careful to prevent the front of the Y axis from
dropping down.
Figure 8-46 Unfasten Y Axis from the X Axis Carriage Plate
Y Axis Mounting Screws (4)
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Chapter 8 Robotic XYZ Arm
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6. Slightly loosen the two shoulder screws on the X axis carriage plate. See Figure 8-47.
Figure 8-47 Loosen Shoulder Screws
Shoulder Screws (2)
7. Tilt the front of Y axis assembly up to free it from the alignment pins. Then pull the assembly forward so
the slots on back clear the two shoulder screws on the X axis carriage plate. See Figure 8-48.
Figure 8-48 Tilt Y Axis Up Off Alignment Pins to Clear X Axis Shoulder Screws
8. Remove the Y axis assembly from the instrument.
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Y Axis Assembly Installation
1. To install the Y axis assembly, perform the procedure "Y Axis Assembly Removal" on page 8-57 in
reverse order.
2. When mounting the Y axis assembly onto the X axis carriage plate, tilt the front of the arm up and slide
the arm toward the rear until the slots are fully engaged around the shoulder screws.
3. Gently lower the Y axis assembly onto the alignment pins.
4. Gently tighten the shoulder screws.
5. Perform a coordinates adjustment as described in "Adjust Probe Coordinates" on page 9-19.
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Arm Y Belt Removal/Replacement
The Arm Y Belt is IL P/N 00027384600.
Arm Y Belt Removal
1. Remove the arm cover.
2. Loosen the Y belt tensioner.
3. Lift the belt off the tensioner pulley and off the rear motor pulley.
4. Remove the belt from the instrument.
Arm Y Belt Installation
1. To install the arm Y belt, perform the procedure "Arm Y Belt Removal" on page 8-61 in reverse order.
2. Increase the tension on the Y belt. See "Arm Y Tensioner Adjustment" on page 8-31.
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Z Axis Reagent Probe Assembly Removal/Replacement
The Z Axis Reagent Probe is IL P/N 00027382501 – Z-Axis Mount Reagent.
This part is also referred to as the Reagent Z Axis.
Z Axis Reagent Probe Assembly Removal
1. Remove the arm cover by removing the five Phillips flat head screws. See Figure 8-49.
Figure 8-49 Remove Arm Cover
Remove Hardware (5)
Left
2. Remove the reagent probe. See "Heated Reagent Probe Removal" on page 8-55.
3. Remove the Dual Z Driver PCB cover by loosening the two captive screws (Figure 8-50).
Figure 8-50 Dual Z Driver Cover Mounting Screws
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Chapter 8 Robotic XYZ Arm
8 - 63
4. Remove the reagent probe flex cable bracket by loosening the two captive screws (Figure 8-51).
Figure 8-51 Flexible Cable Bracket
Flex Cable
Bracket
5. Disconnect the following cables from the ports indicated on the Dual Z Driver PCB (Figure 8-52).
•
Reagent probe flex cable
•
Z axis motor cable – port J2
•
Z axis encoder cable – port J10
•
Z axis limit sensor cable – port J7
NOTE: Observe the location and routing of the cables. When the Z axis reagent probe assembly is
installed, route the cables the same way they were routed before removal.
Figure 8-52 Cables Connected to the Dual Z Driver PCB
Encoder Cable
Motor Cable
Flex Cable
Sensor Cable
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6. Loosen the two screws that secure the Z axis reagent probe assembly to the Y axis (Figure 8-53). Then
lower the Z axis reagent probe assembly and remove it from the instrument.
Figure 8-53 Z Axis Reagent Probe Assembly Mounting Screws
Mounting Screws (2)
Z Axis Reagent Probe Assembly Installation
To install the Z axis reagent probe assembly, perform the procedure "Z Axis Reagent Probe Assembly
Removal" on page 8-62 in reverse order.
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Chapter 9 CTS Piercer
9-1
Chapter 9
CTS Piercer
Chapter Contents
9-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
9-2 Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
9-3 Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
9-4 CTS Piercer Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Piercer and Sample Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Probe Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Sample and Piercer LLD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Probe Foot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Piercer Lock/Lock Solenoid/Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cap Detect Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Piercer Position Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operation of the Piercer Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CTS Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
PCB Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
X Motion Control PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Y Controller Driver PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dual Z- Driver PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
CTS Traveling Signal Interconnect PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
9-5 Adjustments and Verifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initialize Probes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Piercer Loop Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CTS Foot Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CTS Rinse Pump Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CTS Piercer Air Pressure Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjust Probe Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Piercer Lock Sensor Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Piercer Lock Sensor Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
16
16
17
17
18
19
19
22
9-1 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
CTS Diagnostic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
9-2 Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Probe-n-Seal Assembly Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Piercer Probe Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Z Axis Piercer Probe Assembly Removal/Replacement . . . . . . . . . . . . . . . . . . . . . .
Piercer Probe FRU Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LLD Ground Cable Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
29
34
36
47
54
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9 - 2 Chapter 9 CTS Piercer
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Chapter 9 CTS Piercer
9-3
WARNING: Piercing Hazard. Do not put hand inside Instrument while it is
in motion.
BIOHAZARD: The Sample probe and Piercer probe should be treated as
biohazard items. Laboratory precautions for biohazard material should be
taken in handling and disposal.
9-1 Overview
The ACL TOP 300 instrument provides piercing and sampling of both capped and uncapped sample tubes.
The CTS piercer is a part of the sample probe and consists of the following components (also shown in Figure 9-1):
•
Z axis piercer probe assembly
•
Sample Probe-n-Seal assembly
•
CTS piercer probe
The Z axis piercer probe assembly and its components are not customer replacable parts. The Probe-n-Seal
assembly and piercer probe are both replacable on an as needed basis by customers and/or during scheduled service by service personnel.
Figure 9-1 Piercer Components
Piercer
Probe
Sample
Probe-n-Seal
Assembly
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The piercer probe consists of a probe that pierces the cap of a sample tube, as well as a sample probe
(located in the center of the piercer probe) that aspirates or dispenses a sample. The sample probe sits
inside the piercer probe and the sample probe during piercing. The Sample Probe-n-Seal Assembly, in turn,
is mounted within the Z Axis Piercer Probe Assembly.
The ACL TOP instrument uses HemosIL Rinse solution for both cleaning and as a working fluid. As a working fluid, the solution is used to ensure that displacements created in the syringe pump are precisely replicated at the probe tip when samples are aspirated or dispensed. The HemosIL Rinse solution accomplishes
this by limiting the compressibility of the system. See Chapter 7 “Fluid Movement” for detailed information
on how the instrument uses the HemosIL Rinse solution and conducts fluid movement.
9-2 Physical Layout
Figure 9-2 shows the physical location of the piercer probe on the arm.
Figure 9-2 CTS Piercer Layout
Piercer Probe
Sample/Reagent Arm
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Chapter 9 CTS Piercer
9-5
9-3 Interconnect Diagram
Figure 9-3 shows the Interconnect Diagram for the arm, which includes the sample piercer probe.
Figure 9-3 CTS Piercer Interconnect Diagram
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9-4 CTS Piercer Theory of Operation
Piercer and Sample Mode
The piercer has two operating modes, Sample and Piercer.
•
Piercer Mode – The piercer probe is in the down position to pierce the cap on a sample tube.
•
Sample Mode – The sample probe is extended and ready to aspirate or dispense a sample.
Figure 9-4 shows the piercer probe in both piercer and sample modes.
As depicted on the left side of the figure, when in piercer mode, the piercer: 1) is locked in the down position;
2) entirely covers the sample probe; and 3) is able to pierce the cap on a sample tube.
As depicted on the right side of the figure, when in sample mode, the piercer probe: 1) is locked in the up
position; 2) the sample probe is exposed and ready to aspirate or dispense a sample. The foot moves up
and down within the piercer probe until the foot encounters the cap on a closed tube sample.
Figure 9-4 Piercer Probe in Piercer and Sample Mode
Piercer Mode
Sample Mode
Foot
Foot
Pierce Probe
Sample Probe Extended
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Chapter 9 CTS Piercer
9-7
Probe Status LEDs
The piercer probe has one red and one green status LED located on the Z Axis Piercer Probe Assembly
shown in Figure 9-5. When the probe is in piercer mode, both status LEDs are OFF. When the probe is in
sample mode, the green status LED is ON and the red status LED is OFF.
Table 9-1 "Probe Status LEDs" shows the following:
•
The red LED is only ON when the probe is changing modes.
•
The green LED is ON in sample mode and OFF in piercer mode.
NOTE: The green status LED indicates the position of the piercer probe when the Z Axis Piercer Probe
Assembly is home in the Z-axis. (Home is when the piercer probe is traveling between the tube, bottle,
incubator, or wash/clean positions.) When the instrument is sampling or dispensing material, the software does not assess the state of the piercer probe.
Table 9-1 Probe Status LEDs
Operating Mode
Green LED
Red LED
Piercer Mode
OFF
OFF
Sample Mode
ON
OFF
ON/OFF
ON
Changing Mode
Figure 9-5 Status LEDs
Green Status LED
Red Status LED
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Sample and Piercer LLD
The sample and piercer Liquid Level Detection (LLD) sensing is driven by a capacitance differential circuit.
The sensor output uses a coaxial cable that connects the probes to the instrument electronics to enable LLD
in a tube, bottle or cuvette. The sample LLD senses the liquid. The piercer LLD prevents intermittent LLD
signals from affecting the detection. During the LLD operation, the brake rack is locked and the electrical
connection between the brake rack and retraction shaft is broken, thereby breaking the ground path for the
piercer LLD circuit. By using the piercer as part of the circuit, false indications are eliminated when the pressures exerted by cap piercing cause the sample and piercer probe to touch. Figure 9-6 shows how the sample and piercer LLD cable are connected.
NOTE: The instrument uses LLD to perform coordinates adjustments for the piercer probe. See "Probe
Alignment and Coordinates Adjustment Overview" on page 8-19.
Figure 9-6 LLD Cables
Sample LLD Cable
Piercer LLD Cable
Probe Foot
Except when in a tube, the foot moves with the piercer probe. The foot protects the probe from damage and
protects the user from potential injury. It has an air line attached that is used to remove any droplets left on
the piercer probe after a deep wash. See Chapter 7 “Fluid Movement” for more information about the
deep wash.
Piercer Lock/Lock Solenoid/Sensor
Figure 9-7 on page 9-9 shows the components of: 1) the piercer lock assembly; 2) the piercer probe; and
3) the piercer lock with the elongated hole and the hole through which the lock optical sensor determines the
position of the lock.
The piercer lock consists of a plate with an elongated hole through which the piercer probe extends, and is
used to lock (or hold) the probe in position. (The piercer lock solenoid is a bit of a misnomer because when
it is energized, it unlocks the probe.) When the piercer lock solenoid is not engaged (the probe is locked in
position) the narrow part of the elongated hole fits into the indentations in the probe and locks it in place (in
both sample and piercer mode). When the piercer lock solenoid is energized, it retracts the piercer lock, and
the large part of the elongated hole allows the piercer probe to move. The solenoid is energized just long
enough for the probe to move out of the locked position, thereby changing modes. When power is applied
to the piercer lock solenoid, the status LED appears red (indicating a mode change). When the CTS lock is
disengaged, the piercer probe moves along with the sample probe.
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Chapter 9 CTS Piercer
9-9
The piercer lock sensor, shown in red dashes in Figure 9-7, consists of an optical sensor that senses light
through a hole in the lock when the solenoid is not energized (the probe is locked). When the piercer lock
solenoid is energized, it retracts the piercer lock and the hole is moved, blocking the light path of the sensor.
The change in sensor output is indicates to the instrument that the lock is being released (the probe is
changing modes).
Figure 9-7 Piercer Lock Components
Piercer Mode
Lock Position
Probe Indentations
Piercer Lock Sensor
Piercer Lock
Sample Mode
Lock Position
Elongated hole
in Piercer Lock
Piercer Probe
Piercer Lock
Piercer Lock
Solenoid
Sensor Hole
Solenoid Shaft
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Cap Detect Sensor
The Cap Detect Sensor is an optical sensor (Figure 9-8). It uses the hold down flag to detect the when
piercer encounters a sample tube cap. The hold down flag is attached to the brake rack (it breaks the light
beam). When a cap is encountered by the foot, which is attached to the brake rack, the foot stops moving
while the piercer assembly continues moving. This action drives the hold down flag up until the cap detect
optical sensor is no longer blocked, indicating to the system that the cap has been detected. The changing
of the cap detect sensor output causes the system to lock the foot (also known as the CTS hold down) on
the piercer via a brake in the arm. Locking the foot holds the sample tube in place during piercing and aspiration.
Figure 9-8 Cap Detect Sensor
Hold Down Flag
Brake Rack
Cap Detect Sensor
Piercer Position Sensor
The Piercer Position Sensor is an optical sensor used to determine whether the piercer is in sample mode
or piercer mode. It detects the position of the hold down flag that is attached to the brake rack. Figure 9-9
on page 9-11 shows the piercer position sensor and the hold down flag. When in sample mode (in home
position on the Z-axis, where the software checks it) the flag blocks the piercer position optical sensor and
indicates to the system the probe is in sample mode.
The Retraction Shaft and Retraction Shaft Contact are used to change from piercer to sample mode as
described in "Operation of the Piercer Probe" on page 9-11.
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Chapter 9 CTS Piercer
9 - 11
Figure 9-9 Piercer Position Sensor
Hold Down Flag
Retraction Shaft Contact
Brake Rack
Piercer Position Sensor
Retraction Shaft
Operation of the Piercer Probe
The Z axis piercer probe assembly is attached to the Z drive rack which provides vertical movement to the
entire assembly in the same manner it supplies vertical movement. See Figure 9-10.
Figure 9-10 Z-Drive Rack and Brake Rack
Z Drive Rack
Brake Rack
The brake rack is located inside the Z axis piercer probe assembly, and provides the vertical movement to
the piercer probe along the Z axis. When the instrument enters piercer mode, the software: 1) locks the
brake rack in position; 2) energizes the piercer lock solenoid (unlocking the piercer probe); and 3) drives the
Z drive rack up. The piercer lock solenoid is energized just long enough for the brake rack to move so the
lock no longer enters the detent on the brake rack.
When the Z axis piercer probe assembly is driven up by the Z axis motor (located in the arm), and the brake
rack is locked, the Retraction Shaft Contact pushes down the Piercer Retraction Shaft (and the Piercer Support Bracket attached to its bottom). This is shown in Figure 9-9. When the piercer lock solenoid is no longer
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9 - 12 Chapter 9 CTS Piercer
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energized, the spring-loaded lock latches into the upper detent of the piercer probe, locking the probe in the
piercer position. If the lock fails to pull back, or fails to latch into the detent, the lock sensor senses the failure. In this case an error condition occurs and the instrument performs an Emergency Stop.
NOTE: The retraction shaft has a spring that raises the brake rack (and the piercer probe) when the
piercer lock solenoid is energized. This causes the piercer to change modes from piercer to sample.
Figure 9-11 Retraction Shaft and Contact
Retraction Shaft Contact
Retraction Shaft
Piercer Support Bracket
CTS Sequence
This section describes the steps the instrument performs in piercer mode. It describes: 1) piercing the sample tube cap; 2) aspirating the sample; 3) dispensing the sample; 4) washing the probes; and 5) changing
back to pierce mode.
1. The CTS telescoping assembly is in piercer mode with the piercer probe locked in the down position
ready to pierce.
2. The arm moves to a position above a sample tube, moving along both X (left to right) & Y axes (front to
back).
3. The Z axis stepper motor drives the CTS telescoping assembly down until the cap detect sensor is triggered by the hold down flag attached to the brake rack.
4. When the cap detect sensor is triggered, the brake is energized, locking the brake rack in place. The
foot (CTS hold down) attached to the bottom of the brake rack holds the sample tube in place during
piercing and aspiration. The location of the encoder (attached to the back of the Z axis stepper motor) is
stored to allow the CTS telescoping assembly to return to the same position after aspirating material
from the sample tube.
5. The CTS telescoping assembly is driven down the Z-axis by the Z-axis stepper motor and the Z drive
rack, piercing the cap, and then retracted slightly to relieve the CTS lock from any external forces created during the cap piercing.
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6. The Traveling Signal Interconnect PCB applies power to the piercer lock solenoid, unlocking the piercer
lock. The CTS telescoping assembly drives down allowing the piercer to lock in sample mode (up position) after power is removed from the piercer lock solenoid.
7. The CTS telescoping assembly drives up removing the sample probe from the sample material. An LLD
baseline is taken. The LLD baseline value allows the CTS telescoping assembly to sense a change in
capacitance when the sample probe contacts the sample material.
8. The CTS telescoping assembly moves down until it contacts sample material (determined by the LLD
operation) and submerges into the sample.
9. Sample material is aspirated from the test tube. The CTS telescoping assembly move up slightly. Air is
aspirated. An air gap is created to protect the sample material inside the sample probe.
10. The CTS telescoping assembly moves up out of the cap, back to its original location where the foot
was locked on top of the cap.
11. The CTS telescoping assembly remains in sample mode, dispenses in the incubator area, and continues to the wash cup.
12. After the sample probe and the piercer are washed, the brake rack locks into place. The piercer moves
up, forcing the retraction shaft contact to push the piercer retraction shaft down, forcing the piercer
probe down into piercer mode.
13. With the piercer lock solenoid no longer energized, the spring loaded lock latches into the detent on the
brake shaft, locking the probe in the piercer position.
14. The piercer lock sensor senses the piercer lock motion, and causes the piercer lock to fully engage on
the piercer shaft.
15. The CTS telescoping assembly is in piercer mode, ready to pierce the next capped test tube.
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PCB Descriptions
This section lists the PCBs that relate to the arm and the CTS piercer, and their related functions.
X Motion Control PCB
•
Provides the electrical interface for the mechanical arm assembly.
•
Drives the stepper motor that moves the arm in the X direction to the target position coordinates.
•
Power distribution point to and from the fuse board and the controllers through ribbon cables.
•
Provides the drive circuitry for the X axis motor.
•
Drives the interface circuitry for the X axis encoder.
•
Provides the drive circuitry for the air pump, the fluid pump, and the air pressure sensor input interface.
•
Provides pass through connections for RS-232 signals to the syringe pumps and the FET switch
controlling power to the syringe pump.
•
Provides a CAN bus feed through to the controller for the master computer communications.
Y Controller Driver PCB
•
Controls motion along the XYZ axes.
•
Provides communications with Master Controller PCB through a CAN Bus cable.
•
Interfaces with Controller Interface to decode data and an address for digital input/output.
•
Provides an analog-to-digital converter for the power supply voltage monitoring.
•
Includes encoder counters for the X, Y, and Z motors.
•
Dip switch selectable for SMP, IRP,. and STP, configurations.
•
Provides communications to the Heated Probe PCB PIC through SPI communications.
•
Provides an electrical interface for the mechanical arm assembly.
•
Drives the stepper motor, which moves the arm in the Y direction to target position coordinates.
•
Provides the drive circuitry for the Y axis motor.
•
Provides interface circuitry for the Y axis encoder.
•
Supports the sample and reagent probes (including the two heating elements in the reagent probe).
•
Converts PWM to a variable DC voltage for the two probe heaters.
•
Converts a 30kHz PWM signal from the probe microcontroller and converts it to a DC voltage. (The
DC voltage minimizes switching surges on the power supply, and the noise impact on the instrument. It also reduces interference with the LLD circuitry.)
•
Provides two optical slot sensor interfaces that provide limit sensing for X axis travel.
•
Provides two optical slot sensor interfaces that provide limit sensing for Y axis travel.
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Dual Z- Driver PCB
•
Provides the electrical interface for the mechanical arm assembly.
•
Drives the stepper motor, which moves the probe to the target position coordinates in the Z direction.
•
Contains an integrated controller IC that drives the motor in full, half, quarter, and eighth step movements.
•
Provides interface circuitry for the Z drive motor encoder in the arm.
•
Provides the interface drive circuitry for the piercer lock solenoid and the rack lock solenoid.
•
Includes an optical switch interface for travel limit measurements.
•
Includes pass-through connections for the Heated Probe PCB and CTS Traveling Signal Interconnect PCB.
CTS Traveling Signal Interconnect PCB
The CTS Traveling Signal Interconnect PCB contains all the circuitry that controls the piercer aspect of the
probe, which includes the following:
•
Interface circuitry for the CTS mechanism.
•
Solenoid driver for the lock solenoid that switches the probe between piercer and sample mode.
•
Provides the optical slot sensor interfaces that provide limit sensing for the following:
• Cap sensing
• Piercer lock sensing
• Piercer position sensing
•
Liquid Level Detection (LLD) circuit to control the sample probe LLD
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9-5 Adjustments and Verifications
Adjustments and verifications for the CTS piercer include Initializing the Probes and Adjusting the Coordinates. Both of these operations are performed on the "Probes Diagnostic Screen" on page 8-37.
Initialize Probes
Perform the following steps to initialize the arm (and probes):
1. Select System > Diagnostics in the ACL TOP menu bar.
2. Select the Probes tab.
3. In the Probes diagnostic screen, select the Initialize All Probes button. This starts the probe initialization process. This process can take 4-5 minutes. See "Initialize All Probes" on page 8-38 for
additional information.
4. When the probe initialization process completes, select the CTS tab to display the CTS diagnostic
screen. See Figure 9-20 on page 9-24.
5. <Optional> If the piercer probe and/or the sample probe was replaced, or if the piercer lock sensor
was adjusted, perform a "Piercer Loop Test" on page 9-16.
Piercer Loop Test
To perform a Piercer Loop Test:
1. Make sure the instrument is in the Ready or Error state.
2. Select System > Diagnostics in the ACL TOP menu bar.
3. Select the CTS tab to open the CTS diagnostic screen.
4. In the Piercer Loop Test area, enter the number of test repetitions in the Loop Count field, shown in
Figure 9-21 on page 9-25.
5. Select Start to initiate the test.
6. <Optional> Select Stop to halt a Piercer Loop Test in progress.
7. When the test completes, the test result appears in the Status field.
CAUTION: Running the Loop Count beyond 50 cycles may cause the
solenoid to overheat and result in personal injury or equipment damage.
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CTS Foot Test
To check the CTS foot:
1. Make sure the instrument is in the Ready or Error state.
2. Select System > Diagnostics in the ACL TOP menu bar.
3. In the Diagnostics screen, select the CTS tab.
4. In CTS diagnostic screen, in the Foot test area (Figure 9-22 on page 9-26) select Start to initiate
the test.
5. The foot brake locks and the Z drive rack moves against the brake. Ideally, the foot should not
move, since it is locked. Z slippage values are checked to verify they are within the tolerance and
that the brake does not slip. For example, the foot should stay at the same height as the Z-drive
rack moves up.
6. <Optional> Select Stop to halt a Foot test in progress.
7. When the test completes, the test result appears in the Status field.
CTS Rinse Pump Test
To test the CTS rinse pump:
1. Select System > Diagnostics in the ACL TOP menu bar.
2. In the Diagnostics screen, select the CTS tab.
3. In CTS diagnostic screen, in the CTS Rinse Pump area (Figure 9-24 on page 9-27) enter a time in
seconds in the Duration field.
4. Select Start to run the pump.
5. While the pump is running, look into the deep wash well and visually verify that rinse solution being
pumped into the CTS deep wash well.
6. <Optional> Select Stop to halt a CTS Rinse Pump test in progress.
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CTS Piercer Air Pressure Test
To test the CTS piercer air pressure system:
1. Select System > Diagnostics in the ACL TOP menu bar.
2. In the Diagnostics screen, select the CTS tab.
3. In CTS diagnostic screen, in the Air pressure valve area (Figure 9-25 on page 9-27):
a. Select Open. The Air pressure LED in the Sensors area of the screen turns green.
b. Select Close. The Air pressure LED turns red.
c. When the air pressure valve is working properly, you should be able to hear air being
released when the air pump turns on.
4. In the Air accumulator valve area (Figure 9-25 on page 9-27):
a. Select Open. The Air pressure LED in the Sensors area of the screen turns green.
b. Select close. The Air pressure LED turns red.
c. When the air accumulator valve is working properly, you should be able to hear air being
released when the valve is activated.
5. In the Air pressure area (Figure 9-25 on page 9-27):
a. Select Release. The Air pressure LED in the Sensors area of the screen turns red as air is
released from the CTS piercer.
b. Select Restore. The Air pressure LED turns green when air pressure is restored to the CTS
piercer.
c. When the air pressure system is working properly, you should be able to hear the valve as
air is released.
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Adjust Probe Coordinates
This procedure aligns the probe coordinates for all the positions reachable by the arm. The workflow diagram for the coordinate adjustment is shown in "Coordinates Check Workflow" on page 8-27.
For a detailed description of the steps the instrument performs during a probe coordinates alignment, see
"Probe Alignment and Coordinates Adjustment Overview", pages 8 - 19 though 8 - 22.
To perform a probe coordinates adjustment on the robotic arm:
1. Remove all racks from the instrument.
2. Remove the inner skins. See "Inner Skins Removal/Replacement" on page 4-10.
3. Select System > Diagnostics to open the Diagnostics screen.
4. Select the Probes tab on the Diagnostics screen.
5. In the Probes diagnostic screen, select the Disable Sample Probe button.
6. Select the Controllers, Covers and Racks tab.
7. In the CCR diagnostic screen, select the Disable Bar Code Reader Motor button.
8. Select the Initialize Bar Coder Reader Motor button.
9. Select the Probes tab.
10. In the Probes diagnostic screen, select Sample Probe in the Probe drop-down list.
When you select a probe in the Probe drop-down list, the screen displays the steps lost on the arm
since the last initialization and the steps lost since instrument startup. This information is shown for
the X, Y, and Z axes. It is possible that a high number of Z steps will show as being lost. Typical
error values are 40-44 steps lost. The number of steps lost during a positive calibration test is 1-2
maximum.
11. In the Coordinate Adjust area of the screen, select the Start button.
12. <Optional> Select the Stop button to halt a coordinates adjustment in progress.
The coordinates adjustment takes 20-30 minutes. The sample probe touches various places in the sample
module, takes coordinate readings, and calculates the proper coordinates for future probe movements.
Piercer Lock Sensor Adjustment
1. Power ON the instrument.
2. Disable the sample probe to allow manual movement, as follows:
a. Select System > Diagnostics in the ACL TOP menu bar.
b. Select the Probes tab in the Diagnostics screen.
c. Select the Disable Sample Probe button on the Probes tab.
3. Push the CTS piercer lock on the instrument to place piercer into the sample mode (status LED is
green). See Figure 9-12 on page 9-20.
4. Manually move CTS Telescopic Assembly to the front of sample module.
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Figure 9-12 CTS Piercer
Green Status LED
CTS Piercer Lock
5. With the piercer initially locked in sample mode, pull down the CTS hold down (foot) while slowly
depressing the CTS piercer lock. At the point of unlocking the piercer, observe the green and red status
LEDs on the front of the CTS telescope assembly.
a. When the piercer is unlocked, the green status LED turns OFF and the red status LED turns ON.
See Figure 9-13.
Figure 9-13 CTS Piercer Unlocked
Red Status LED
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b. If both green and red status LEDs turn OFF when the piercer unlocks, it means the piercer lock sensor is set too far to the left. Adjust the sensor to the right (counter-clockwise). See Figure 9-14.
Figure 9-14 CTS Piercer Lock Sensor LEDs Off
LEDs Off
c. If both the green and red status LEDs turn ON at the same time before the piercer unlocks, it means
the piercer lock sensor is set too far to the right. Adjust the sensor to the Left (CW). See Figure 915.
Figure 9-15 CTS Piercer Lock Sensor LEDs On
LEDs ON
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Piercer Lock Sensor Position Adjustment
1. Remove the CTS lock cover by removing two M3 x 6mm screws, lock and flat washers, and the tube
support brackets (not shown) by the captive screw shown in Figure 9-16.
Figure 9-16 CTLS LOCK Cover
CTS Lock Cover
2. Loosen the M3 phillips head screw that secures the piercer lock sensor, just to the point of being able to
rotate the sensor and maintain position. Rotate the sensor in small increments to the right (counterclockwise) or to the left (clockwise) as necessary, and retighten the screw to 56 in-oz. See Figure 9-17.
Figure 9-17 CTS Lock Sensor with Piercer Lock Cover Removed
Piercer Lock Cover Removed
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3. With the piercer initially locked in sample mode, recheck of the piercer lock sensor setting. Pull down on
the CTS hold down (foot) while slowly depressing the CTS piercer lock. At the point of unlocking the
piercer, observe the green and red status LEDs on the front of the CTS telescope assembly. Readjust
the sensor position, as necessary, shown in Figure 9-18.
Figure 9-18 CTS Sensor Lock Adjustment
Red Status LED On
4. When the piercer lock sensor adjustment is correct, reinstall the piercer lock cover. Verify that the
piercer lock sensor does not contact the inner side of the cover as shown in Figure 9-19 (A). If contact
is present (B in Figure 9-19), repeat the adjustment process.
Figure 9-19 Piercer Lock Cover Contact
Gap shows that piercer lock sensor
is not touching the cover.
Piercer lock sensor
is touching the cover.
A. Correct Adjustment
B. Incorrect Adjustment
5. When the adjustment is complete, power OFF the instrument.
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9-1 Diagnostics
CTS Diagnostic Screen
CTS piercer diagnostics are located on the CTS tab of the Diagnostics screen, shown in Figure 9-20. The
CTS diagnostic screen contains the following main functional areas:
•
"Enable CTS Operation" on page 9-25
•
"Disable CTS Operation" on page 9-25
•
"Piercer Loop Test Area" on page 9-25
•
"CTS Foot Test Area" on page 9-26
•
"CTS Sensors Area" on page 9-26
•
"CTS Rinse Pump" on page 9-27
•
"Air Pressure Valve" on page 9-27
•
"Air Accumulator Valve" on page 9-28
•
"Air Pressure" on page 9-28
•
"Piercer to Probe Tip Distance" on page 9-28
Figure 9-20 CTS Diagnostic Screen
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Enable CTS Operation
The Enable CTS Operation button enables the piercing functionality. When CTS is enabled, the instrument
can perform tests on closed tube samples.
Disable CTS Operation
The Disable CTS Operation button disables the piercing functionality (in diagnostic mode). When you exit
Diagnostics and initialize the instrument, the system automatically reverts to CTS operation. While CTS
operation is disabled, the system runs in sample mode and does not pierce caps.
Piercer Loop Test Area
The Piercer Loop Test toggles the piercer from piercer mode to sample mode and back to piercer mode.
Figure 9-21 Piercer Loop Test Area
See "Piercer Loop Test" on page 9-16.
CAUTION: Running the Loop Count beyond 50 cycles may cause the
solenoid to overheat and result in personal injury or equipment damage.
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CTS Foot Test Area
The Foot test area is used to check for slippage in the CTS foot when the brake in the arm is engaged.
To check the CTS foot, see "CTS Foot Test" on page 9-17.
Figure 9-22 Foot Test Area
CTS Sensors Area
The Sensors area (Figure 9-23) contains virtual LEDs that report the status CTS functionality. Each LED
displays red or green to reflect the status of the respective item on the Analytical Module.
Figure 9-23 Sensors Area
Virtual LEDs are supplied for the following sensors:
•
Air Pressure LED
• Green - Air pressure is above 26psi (where it should be).
• Red - Air pressure is below 26psi.
•
Piercer Lock Solenoid LED
• Green - The piercer lock solenoid is not engaged (the piercer probe is locked).
• Red - The piercer lock solenoid is engaged (the piercer probe is unlocked).
•
Piercer Position LED
• Green - The probe is in pierce mode.
• Red - The probe is in sample mode.
•
Tube Cap LED
• Green - The tube cap sensor is not blocked by the flag.
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• Red - The tube cap sensor is blocked by the flag.
•
Fluid Pump LED
• Green - The pump is OFF.
• Red - The pump is ON.
CTS Rinse Pump
Use the CTS Rinse Pump area (Figure 9-24) to verify that rinse is being dispensed into the deep wash well.
To test the CTS rinse pump, see "CTS Rinse Pump Test" on page 9-17.
Figure 9-24 CTS Rinse Pump Area
Air Pressure Valve
The Air Pressure Valve buttons shown in Figure 9-25 open and close the air pressure valve. When the valve
is open the LED turns green. When the valve is closed the LED turns red. When the valve is working properly, you should be able to hear air being released when the air pump turns on.
To test the air pressure in the CTS piercer, see "CTS Piercer Air Pressure Test" on page 9-18.
Figure 9-25 Air Valve, Pressure Release Buttons
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Air Accumulator Valve
The Air Accumulator buttons shown in Figure 9-25 open and close the air accumulator valve. When the
valve is open the LED turns green. When the valve is closed the LED turns red. When the valve is working
properly, you should be able to hear air being released when the valve is activated.
To test the air pressure in the CTS piercer, see "CTS Piercer Air Pressure Test" on page 9-18.
Air Pressure
The Air Pressure buttons shown in Figure 9-25 allow the air pressure to be released from, or restored to,
the CTS Piercer. When working properly, you should be able to hear the valve as air is released. The air
pressure LED should be green after the pressure is restored using the Restore button.
To test the air pressure in the CTS piercer, see "CTS Piercer Air Pressure Test" on page 9-18.
Piercer to Probe Tip Distance
Not applicable to Service at this time.
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9-2 Removal and Replacement Procedures
Probe-n-Seal Assembly Removal/Replacement
The Probe-n-Seal Assembly is IL P/N 00028660141.
NOTE: Probe-n-Seal Assembly is the sample probe.
NOTE: It is not necessary to remove any instrument covers to perform this procedure.
Probe-n-Seal Assembly Removal
1. Power OFF the instrument using the main power switch.
2. Open the instrument cover.
3. Manually move the arm into the sample area. Make sure the probes remain above the instrument skins
while the arm is moved.
4. Lower the reagent probe by gently pushing down on the reagent probe Z rack.
5. Using Figure 9-26 as a reference, do the following:
•
Disconnect the 1/4” air line from the front of the Probe-n-Seal assembly.
•
Remove the fluid line from the top of the Probe-n-Seal assembly: 1) slide the sleeve back over the
tubing; then 2) remove the tubing.
Figure 9-26 Probe-n-Seal Assembly Connections
Fluid Line
1/4” Air Line
Tube Support Bracket Screw
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6. Remove the sample probe LLD cable from the front of the CTS telescoping assembly by gently pulling
out the connector. See Figure 9-27.
Figure 9-27 Sampling Probe LLD Cable
Sample Probe LLD Cable
7. Push the Z-drive rack down by exerting pressure on top of the rack until it is just above the sample plate.
8. Loosen the thumbscrew (Figure 9-28) on the side of the Z axis piercer probe assembly by turning it
counter-clockwise. The thumbscrew is spring loaded and pops outward when loosened all the way. The
piercer probe hold down bracket that is attached to the thumbscrew should also pop outward, enabling
you to remove the Probe-n-Seal assembly.
NOTE: To remove the sample probe without bending it, push the Z-drive down as far as possible. With
the Z-drive in this position, the arm is cleared when pulling the sample probe out of its mounting.
Figure 9-28 CTS Assembly Thumbscrew
Thumbscrew
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9. Carefully pull the Probe-n-Seal assembly, shown in Figure 9-29, up and out of its mounting. Do not
bend the sample probe when pulling it out of its mounting. The Probe-n-Seal Assembly can be loosened
by gently rocking it.
Figure 9-29 Probe-n-Seal Assembly
Probe-n-Seal Assembly Installation
1. Ensure the instrument main power switch is turned OFF and the piercer probe is located over the sample area.
2. Lower the reagent probe by gently pushing down on the reagent probe Z rack.
3. Push the sample Z-drive rack down so it is just above the sample plate. Push down on the top of the Z
rack.
NOTE: The Z rack must be down to insert the Probe-n-Seal assembly without bending it.
4. Ensure the Probe-n-Seal hold down bracket is not blocking the hole shown in Figure 9-30.
Figure 9-30 Probe-n-Seal Hold Down Bracket
Probe-n-Seal Hold
Down Bracket
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5. Make sure O-ring is seated in the groove before installing the Probe-n-Seal assembly as shown in Figure 9-31.
Figure 9-31 O-Ring Location
O-Ring
6. Insert the Probe-n-Seal assembly in its mounting and gently push down on the assembly until it seats,
so you can slip the Probe-n-Seal hold down bracket over its lip. See Figure 9-32.
NOTE: To remove the sample probe without bending it, push the Z-drive down as far as possible. With
the Z-drive in this position, the arm is cleared when pulling the sample probe out of its mounting.
Figure 9-32 Inserting the Probe-n-Seal Assembly
7. Push the Piercer Probe hold down bracket over the top lip of the Probe-n-Seal assembly.
8. Tighten the thumbscrew on the side of the Z axis piercer probe assembly by turning it clockwise. Tighten
the thumbscrew finger tight. See Figure 9-28 on page 9-30.
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9. Connect the sample probe LLD cable to the front of the Z axis piercer probe assembly, as shown in Figure 9-33.
Figure 9-33 Sampling Probe LLD Cable
Sample Probe LLD Cable
10. Using Figure 9-34 as a reference, do the following:
•
Install the fluid line to the top of the Probe-n-Seal assembly. 1) Slide it over the steel tube, then 2)
Slide the sleeve over the end of the tubing.
•
Connect the 1/4” air line to the front of the Probe-n-Seal assembly.
Figure 9-34 Probe-n-Seal Assembly Connections
Fluid Line
1/4” Air Line
Tube Support Bracket Screw
11. Power ON the Analytical Module.
12. Initialize the probes. See "Initialize Probes" on page 9-16.
13. Perform a Piercer Loop Test in CTS diagnostics with a count of 50. See "Piercer Loop Test Area" on
page 9-25.
14. Adjust the coordinates as described in "Adjust Probe Coordinates" on page 9-19.
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Piercer Probe Removal/Replacement
The Piercer Probe is IL P/N 00029403601.
NOTE: It is not necessary to remove any of the instrument covers to perform this procedure.
Piercer Probe Removal
1. Power OFF the instrument using the main power switch.
2. Open the instrument cover.
3. Remove the Probe-n-Seal assembly as described in "Probe-n-Seal Assembly Removal" on page 929.
4. Raise the Z axis piercer probe assembly as high as necessary to access the knurled nut on the bottom
of the piercer. See Figure 9-35.
Figure 9-35 Piercer Probe Knurled Nut
CTS Piercer Lock
Knurled Nut
5. Turn the knurled counter-clockwise to loosen it. Pliers may be needed. Loosen the nut until it falls into
the foot.
6. Push the Z drive rack down until the foot is just above the sample plate. Push down on the top of the Zdrive rack.
7. Push and hold in the CTS piercer lock on the right side of the Z axis piercer probe assembly to release
pressure on the piercer probe. See Figure 9-35.
8. While holding in the CTS piercer lock, remove the piercer probe by pulling up on the probe top. Do not
use tools to pull out the piercer probe. It may be necessary to twist and move the probe back and forth
to remove it.
WARNING: Piercing Hazard. Do not put your hand inside instrument while
it is in motion.
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Figure 9-36 Piercer Probe Removal/Insertion
CTS Piercer Probe
CTS Piercer Lock
Piercer Probe Installation
1. Ensure the main power switch for the instrument is turned OFF.
2. Push in the CTS piercer lock on the side of the Z axis piercer probe assembly, and hold it all the way in.
See Figure 9-36.
3. While holding in the CTS piercer lock, guide the piercer probe into its mounting.
NOTE: As the piercer probe is inserted into its mounting, the flat side of the piercer probe threads must
face the front of the instrument. This is required for proper seating of the probe.
4. Push down on the piercer probe until it locks into the down position.
5. Refasten the piercer probe knurled nut ensuring the nut is tight. Use a new knurled nut each time the
piercer is replaced. See Figure 9-35 on page 9-34.
6. Install the Probe-n-Seal assembly as described in "Probe-n-Seal Assembly Installation" on page 931.
7. Power ON the instrument and perform a piercer loop test with a count of 50. See "Piercer Loop Test
Area" on page 9-25.
8. Initialize the probes. See "Initialize Probes" on page 9-16.
9. Adjust the coordinates. See "Adjust Probe Coordinates" on page 9-19.
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Z Axis Piercer Probe Assembly Removal/Replacement
The Z Axis Piercer Probe Assembly is IL P/N 00027382501.
NOTE: it is not necessary to remove any instrument covers to perform this procedure.
CAUTION: Remove the sample probe and the piercer probe before
removing the Z Axis Piercer Probe Assembly (as described in this
procedure). Serious personal injury and equipment damage can result
from removing these items out of sequence.
Z Axis Piercer Probe Assembly Removal
1. Power OFF the instrument using the main power switch.
2. Open the instrument cover.
3. Remove the sample probe. See "Probe-n-Seal Assembly Removal" on page 9-29.
4. Remove the piercer probe. See "Piercer Probe Removal" on page 9-34.
5. Reference Figure 9-37 on page 9-37 to perform the following steps:
•
Disconnect the air line from the foot.
•
Remove and discard the tie wrap from the air line.
•
Loosen but do not remove the hose clamp screw
•
Slide the ribbon cable to the left to remove it from the flange to which the hose clamp is mounted.
•
Remove the piercer probe LLD cable.
•
Use an Allen wrench to remove the four cover screws that secure the Z axis piercer probe assembly.
•
Lift off the Z axis piercer probe assembly cover.
NOTE: Save the screws and hardware removed from the top of the Z axis piercer probe assembly for
reuse.
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Figure 9-37 Removal of Z Axis Piercer Probe Assembly
Cover Screws
Hose Clamp Screw
Cover
Piercer Probe LLD Cable
Ribbon Cable
Tie Wrap
Air Line
6. Pull up the front of the ribbon cable connector to remove the flexible cable from the PCB. See Figure 938.
NOTE: To open the ribbon cable connector, pull up the front of the connector tab. Then push the front
of the two-piece connector down to secure the ribbon cable connection.
Figure 9-38 CTS Traveling Signal Interconnect PCB
Ribbon Cable Connector
7. Raise the Z axis piercer probe assembly all the way up.
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8. Use a 2.5mm Allen wrench to remove the screw and hardware from the top of the brake rack. See Figure 9-39. Save the screw and hardware for reuse.
Figure 9-39 Brake Rack Screw
Brake Rack Screw
9. Insert a 1.5mm Allen wrench through the set screw access hole shown in Figure 9-40. Loosen but do
not remove the set screw that fastens the Z axis piercer probe assembly to the Z drive rack.
NOTE: Loosen the set screw only to the extent that the head of the screw can be seen when looking
from the top of the assembly.
Figure 9-40 Z Axis Piercer Probe Assembly Set Screw
Set Screw Location
Set Screw Access
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10. While holding the Z axis piercer probe assembly to keep it from falling, use a 2.5mm Allen wrench to
remove the screw at the bottom of the Z drive rack. See Figure 9-40 on page 9-38. Save the screw,
lock washer and star washer for reuse.
NOTE: The Z axis piercer probe assembly becomes free when the screw is removed. Do not allow the
assembly to drop.
Figure 9-41 Z Drive Rack Screw
Brake Rack
Z Drive Rack Screw
11. Slide the Z axis piercer probe assembly off the arm and remove it from the instrument.
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Z Axis Piercer Probe Assembly Installation
1. Power OFF the instrument using the main power switch.
2. Use a 2.5mm Allen wrench to hold the Z drive rack screw, lock washer and star washer at place in the
bottom of the Z axis piercer probe assembly (Figure 9-42). Then slide the brake rack up through the
spline bearing on the arm.
Figure 9-42 Z Drive Rack Screw (Bottom View of Assembly)
Brake Rack
Z Drive Rack Screw
NOTE: Step 3 through Step 7 must be performed in the sequence stated to ensure proper alignment of
the brake shaft and the Z drive shaft. If the brake shaft and the Z drive shaft are not properly aligned, the
two shafts may bind, resulting in improper operation of the CTS piercer assembly.
3. Tighten the Z drive rack screw (Figure 9-42) until it is finger tight. Then loosen counter-clockwise 1/2 to
one full turn. Make sure the star washer is on the bottom and the lock washer is between the star
washer and the screw head.
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4. Use a 2.5mm Allen wrench to fasten the brake rack screw to the top of the brake rack. See Figure 9-43.
Figure 9-43 Brake Rack Screw
Brake Rack Screw
5. Push the Z axis piercer probe assembly all the way up.
6. Insert a 1.5mm Allen wrench through the set screw access hole shown in Figure 9-40 on page 9-38,
and tighten the set screw that secures the Z axis piercer probe assembly to the Z drive rack.
Figure 9-44 Z Axis Piercer Probe Assembly Set Screw
Set Screw Location
Set Screw Access
7. Use a 2.5mm Allen wrench to tighten the Z drive rack screw that was finger tightened in Step 3.
8. Reconnect the ribbon cable. The black side of the cable (at the connector) must face the front of the
instrument. See Figure 9-38 on page 9-37.
NOTE: To open the ribbon cable connector, pull up the front of the connector tab. Then push the front
of the two-piece connector down to secure the ribbon cable connection.
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Figure 9-45 CTS Traveling Signal Interconnect PCB
Ribbon Cable Connector
9. Fully seat the cable end level in the connector and route the cable properly as shown in Figure 9-46.
Ensure the cable is folded with a clearly defined right turn leading to the CTS Traveling Signal Interconnect PCB and under the mounting bracket.
Figure 9-46 Ribbon Cable Routing/Connection
Incorrect Routing
Correct Routing
10. Fasten the cover screws, lock washers, and flat washers to the cover of the of the Z axis piercer probe
assembly. Ensure the front/right screw location has the screw, lock washer, and star washer (in that
order) fastened through the cover.
11. Using Figure 9-47 on page 9-43 as a reference, do the following:
•
Connect the LLD cable for the piercer probe.
•
Place the ribbon cable between the flange and the Z axis piercer probe assembly.
•
Feed the smaller of the two air tubes (1/16” Tygon tube) through the hose clamp in the direction
shown the Figure 9-47 on page 9-43. Leave a service loop in the tube. See Figure 9-48 on page
9-44.
•
Verify the following:
• The hose clamp is in a straight, vertical position.
• The ribbon cable hangs down straight from the its connector.
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• The horizontal portion of the ribbon cable is even and level.
• The ribbon cable rises up straight behind the flange secured by the hose clamp.
• There is an adequate service loop in the portion of the ribbon cable above the flange.
NOTE: Ensure the service loop is long enough so the ribbon cable does not impede the Z axis movement of the Z axis piercer probe assembly.
•
Tighten the hose clamp screw to secure the ribbon cable between the flange and the Z axis piercer
probe assembly.
Figure 9-47 Connection of Z Axis Piercer Probe Assembly
Cover Screws
Hose Clamp Screw
Cover
Piercer Probe LLD Cable
Ribbon Cable
Tie Wrap
Air Line
12. Connect the air line from the Z axis piercer probe assembly to the CTS foot as shown in Figure 9-48
on page 9-44, which shows the service loop in the air tube mentioned in the previous step.
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13. Secure the air tube to the steel tube on the foot with a tie wrap ensuring the head of the tie wrap faces
the front of the instrument (Figure 9-48). This prevents the head of the tie wrap from hitting the back
wall of the sample module.
Figure 9-48 Connecting Air Tube to the Foot
Service Loop
Small Air Tube
Tie Wrap
14. Cut any excess length from the end of the tie wrap.
15. Replace the piercer probe. See "Piercer Probe Installation" on page 9-35.
16. Replace the Probe-n-Seal assembly. See "Probe-n-Seal Assembly Installation" on page 9-31.
17. Power ON the instrument.
18. Initialize the probes. See "Initialize Probes" on page 9-16.
19. Adjust the probe coordinates. See "Adjust Probe Coordinates" on page 9-19.
20. If necessary, reinstall the interior skins as described in "Inner Skins Removal/Replacement" on page
4-10.
Aligning the Z Axis Piercer Probe Assembly
1. Power OFF the instrument using the main power switch.
2. Open the instrument cover.
3. Manually move the arm into the sample area. Make sure the probes remain above the instrument skins
while the arm is moved.
NOTE: Step 4 through Step 11 must be performed in the sequence stated to ensure proper alignment of the
brake shaft and the Z drive shaft. If the brake shaft and the Z drive shaft are not properly aligned,
the two shafts may bind, resulting in improper operation of the CTS piercer assembly.
4. Pull back both sleeves on the end of the precision fluid line and disconnect the line from the end of the
sample probe.
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Figure 9-49 Support Bracket and Fluid Line
Fluid Line
1/4” Air Line
5. Insert a 1.5mm Allen wrench through the set screw access hole shown in Figure 9-50, and loosen the
set screw that secures the Z axis piercer probe assembly to the Z drive rack.
Figure 9-50 Z Axis Piercer Probe Assembly Set Screw
Set Screw Location
Set Screw Access
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6. Loosen the Z drive rack screw 3-4 turns until the screw rotates freely. DO NOT remove the screw. See
Figure 9-51.
Figure 9-51 Z Drive Rack Screw
Brake Rack
Z Drive Rack Screw
7. Push the Z axis piercer probe assembly all the way up.
8. Tighten the Z drive rack screw until it is finger tight. Then loosen it 1/2 to one full turn. See Figure 9-51.
9. Insert a 1.5mm Allen wrench through the set screw access hole and tighten the set screw that secures
the Z axis piercer probe assembly to the Z drive rack. See Figure 9-50 on page 9-45.
10. Use a 2.5mm Allen wrench to tighten the Z drive rack screw that was finger tightened in Step 8.
11. Connect the precision fluid line back to the top of the sample probe. Then pull both sleeves toward the
end of the precision fluid line until the first sleeve is even with the end of the tube.
12. Power ON the Analytical Module.
13. Initialize the probes. See "Initialize Probes" on page 9-16.
14. Perform 50 repetitions of the piercer loop test. See "Piercer Loop Test" on page 9-16.
CAUTION: Running the Loop Count beyond 50 cycles may cause the
solenoid to overheat and result in personal injury or equipment damage.
15. When the system passes the Piercer Loop Test, the arm is initialized and the instrument is ready to
use.
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Piercer Probe FRU Removal/Replacement
The Piercer Probe FRU is IL P/N 00028324441 – Z-Axis Piercer Assy.
Piercer Probe FRU Removal
1. Remove the arm cover by removing the five M3x6 Phillips flat head screws. See Figure 8-44 on page 857.
2. Remove the pneumatic air tube at the solenoid manifold and slide the air line through the bracket grommet. See Figure 9-52.
Figure 9-52 Air Line to Arm Connection
Air Valve Bracket Grommet
Air Line Connection
3. Disconnect the corrugated tube from the right side of the Z axis assembly. See Figure 9-53 on page 948.
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Figure 9-53 Z Assembly
Corrugated Air Tubing
4. Remove the two screws that secure the cover of the Dual Z Driver PCB. See Figure 9-54.
Figure 9-54 Dual Z Driver PCB Cover
Cover Screws
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5. Disconnect the following cable connections from the CTS Z axis assembly to the Dual Z Driver PCB.
See Figure 9-55:
•
Z axis sample home sensor P4 to J4 on the Dual Z Driver PCB
•
Z axis sample encoder cable P5 to J5 on the Dual Z Driver PCB
•
Z axis sample motor cable P6 to J6 on the Dual Z Driver PCB
•
Vac-rinse valve cable P9 to J9 on the Dual Z Driver PCB
•
Rack lock P8 to J8
•
Z axis reagent home sensor P7 to J7 on the Dual Z Driver PCB
•
Z axis reagent encoder cable P10 to J10 on the Dual Z Driver PCB
•
Z axis reagent motor cable P2 to J2 on the Dual Z Driver PCB
Figure 9-55 Dual Z Driver PCB
J5
J6
J8
J9
J4
J10
J2
J7
6. Disconnect the CTS probe interconnect cable from the Dual Z Driver PCB port J3 and the CTS Z axis
assembly.
7. Disconnect the flex cable from the Dual Z Driver PCB.
8. Use a 2.5mm Allen wrench to remove the bracket that holds the flex cable in position. Then slide the flex
cable out of the bracket shown in Figure 9-56.
Figure 9-56 Flex Cable Bracket
Flex Cable
Bracket
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9. Use a 2.5mm Allen wrench to loosen the four screws that secure the Dual Z Driver PCB. Then remove
the PCB. See Figure 9-57.
Figure 9-57 Dual Z Driver PCB Mounting Screws
10. Grasp the Z axis assembly from the bottom, and use a 3mm Allen wrench to remove the two screws
that secure the assembly (Figure 9-58).
Figure 9-58 Z Axis Assembly Removal
11. Lower the Z axis assembly from the arm while carefully guiding the cables down through the arm.
NOTE: Observe the location and routing of the cables. When the piercer probe FRU assembly is
installed, route the cables the same way they were routed before removal.
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Piercer Probe FRU Installation
NOTE: See instructions inside the shipping box to remove specialty packaging from the assembly.
1. While holding the Z axis assembly from the bottom, use a 3mm Allen wrench to fasten the two screws
that secure the assembly shown in Figure 9-59.
NOTE: Route the cables the same way as they were routed before removal.
Figure 9-59 Z Axis Assembly Mounting Screws
2. Install the Dual Z Driver PCB. Use a 2.5mm Allen wrench to tighten the four screws that secure the
board (Figure 9-60).
Figure 9-60 Dual Z Driver PCB Mounting Screws
3. Slide the flex cable into the bracket.
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4. Use a 2.5mm Allen wrench to install the bracket that secures the flex cable. See Figure 9-61.
Figure 9-61 Flex Cable Bracket
Flex Cable
Bracket
5. Connect the following cables from the CTS Z axis assembly to the Dual Z Driver PCB. See Figure 9-62.
•
Z axis sample home sensor P4 to J4 on the Dual Z Driver PCB
•
Z axis sample encoder cable P5 to J5 on the Dual Z Driver PCB
•
Z axis sample motor cable P6 to J6 on the Dual Z Driver PCB
•
Vac-rinse valve cable P9 to J9 on the Dual Z Driver PCB
•
Rack lock P8 to J8
•
Z axis reagent home sensor P7 to J7 on the Dual Z Driver PCB
•
Z axis reagent encoder cable P10 to J10 on the Dual Z Driver PCB
•
Z axis reagent motor cable P2 to J2 on the Dual Z Driver PCB
Figure 9-62 Z Axis Assembly
J5
J6
J8
J9
J4
J10
J2
J7
6. Connect the flat flex cable to the Dual Z Driver PCB. See Figure 9-62 and Figure 9-63 on page 9-53.
7. Connect the CTS probe interconnect cable to port J3 on the Dual Z Driver PCB. This cable comes from
the CTS Z axis assembly. See Figure 9-63 on page 9-53.
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8. Tighten the two captive screws that secure the cover of the Dual Z Driver PCB shown in Figure 9-63.
Figure 9-63 Z Driver Board Cover
Cover Screws
9. Connect the corrugated tubing to the right side of the Z axis assembly shown in Figure 9-64.
Figure 9-64 Z Assembly
Corrugated Air Tubing
10. Slide the air line through the bracket grommet and connect the pneumatic air tube at the solenoid manifold.
11. Fasten the arm cover using the five screws previously