STARTER Answer key Unit 1 Sara, this is Ed 6 Conversation 1 Juan Simons Conversation 2 Sara Henley Conversation 3 Ed Marcel A networking event 1 b networking event 2 Ed Eva Juan Sara Event handouts 3 Nice to meet you. Hello, what’s your name? Eva. 1 3 1 2 A–Z Networking 2 4 1 b 2 c a Jane Gomez b Bob Wiley c bob@aznetworking.com 3 a 5 Hello/Hi, I’m … What’s your name? Nice to meet you. 3 1, 2 1, 3 1, 2 a c No, it isn’t. Question time Letters and names is 3/4 4 /ei/ /iː/ /e/ /ai/ /ɘʊ/ /Uː/ /ɑː/ A B F I O Q R Y U 1 Juan introduces Sara to Carolina. 2 George introduces Sara to Ed. 3 Ed introduces George to Chris. H C L J D M K E N 1 this is G S P X Colleagues T Z W V 5 1 2 3 4 5 6 7 8 9 10 11 12 b No, he isn’t. Yes, it is. USA (United States of America) UK (United Kingdom) EU (European Union) UN (United Nations) WHO (World Health Organization) CC (Carbon copy) CEO (Chief Executive Officer) FAQ (Frequently Asked Questions) PDF (Portable Document Format) HSBC (Hong Kong and Shanghai Banking Corporation) CFO (Chief Financial Officer) BBC (British Broadcasting Corporation) In Company 3.0 Starter © Macmillan Publishers Limited 2015 5 2 You too 3 meet 1 a a team building company b Web developer c George Myland 2 a you b We c you d Our e you 3 a your b she is c her your b her c we 4 a d you 5 a My b My c She d your e We Answer Key 1 STARTER Language links Vocabulary Using language a 1 1 Numbers 2 4 c Unit 2 I start work at 8 am please; Thank you. a b 3 2 b 1 c 2 d 3 2 1 2 3 4 5 6 7 3 a Hello, I’m; Good to meet you b this is c What’s; It’s 4 a Name: Jane Radcliffe; Company: British Gas b Name: Adira Nadim; Company: Saudi Aramco c Name: Chen Chi; Company: Festival Flowers 8 9 10 11 12 13 14 one two three four five six seven 15 16 17 18 19 20 eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty 3 a b 13 20 c d 17 5 e 8 f 16 5 5 Verity Sambell ✓ Gary Swales ✓ Jasmine Soutern ✓ Pawel Dietmar Grammar 08:00 Start work 1 09:00 Have a team meeting 10:00 Have a team meeting 14:00 Meet Dietmar 12:00 Have lunch 15:00 Leave work 14:00 Meet Pawel 4 f 5 c time d when a 2 b 3 c 1 2 a e b I’m She’s I am c 2 3 a 1 d b I’m Yes, I am. c d It’s she is. 2 a a you are d we are b she’s; he’s e you’re Colin c f it is they’re 5 I’m b I am c I b you c I d She e her Start work 8.30 9.00 12.50 1.15 When b what c Question time do you; do you 5 3 b He’s e Are c f G–A–L–E this is 4 a Kieran d Springleigh Julia Have lunch a Pronunciation a I’m d your 6 e 4 d he is we are 6 a 3 b 3 4 a Go to gym Telling the time d I’m your 08:00 b Cruze c Rosebush Phrase bank: Introducing people a It’s Beth. b Nice to meet you. c Hello! Great to meet you. In Company 3.0 Starter © Macmillan Publishers Limited 2015 a b c d e When do you start work? What time do you check your emails? What time do you have a team meeting? When do you have lunch? When do you leave work? A day in the life … 1 a talk a lot b is important c has 2 20 b 18 a 10 c 15 d 6–12 e Answer Key 2 STARTER 3 Phrase Bank: Telling the time Positive: I check; You check; She checks; They check Negative: I don’t check; You don’t check; He doesn’t check; They don’t check have: I have; You have; She has; They have 1 4/5 A quarter past one B half past four C quarter to seven a send b has d doesn’t receive c don’t make Emails phone calls 2 b fifteen f do c do g four d how Question time b 2/3 c d 4/2 1 Language links Vocabulary Jannie has a team meeting at 10 am. Jannie makes phone calls at 11 am. Jannie has lunch at 12 pm. Jannie checks her emails at 1 pm. Jannie leaves work at 5 pm. a receptionist d lift g restaurant b 3; 14 e 8; 16 c f 17; 2 9; 10 3 a b c d e send/check/reply to/receive an/my email make/receive a phone call have a meeting/lunch/breakfast finish/start work 3 Grammar a 2 5 a b c d e f John sends 20 emails a day. I have three meetings today. You make nine phone calls a day. We have six meetings a week. I don’t send any emails. He makes six phone calls a day. 3 a When d do b many e time Using language a 2 b 1 b passport e breakfast h café c f guest gym 2 1 a 13; 20 d 15; 19 3 1 3 2/4 half past six Survival scenario A: Enjoy your stay! How many emails do you receive? How many meetings do you have? How many phone calls do you make? a ten past five 1 1 many six ten past eight Writing A coffee break conversation a e half past four c f do many c 2 a Karl Harrison Antonio Dias The Western Hotel Lulworth Street in central London Monday 16th May at 11.30 am b lunch third 4 a b Dias Antonio Nights: c 3 5 b 1 c 4 d 2 e 3 R G b G g R c h R R d G e G 586697423 6 a f 7 b c e f g h I have a few questions. What can I help you with? Is the gym open now? When is breakfast? The restaurant opens at 7 pm and closes at 11.30. Enjoy your stay. 8 a e In Company 3.0 Starter © Macmillan Publishers Limited 2015 5th 11.30 b 7.30 f 5th c 10 g 9 d 7 Answer Key 3 STARTER Unit 3 Where do you work? 4 Talking about work a 1 5 a São Paulo b Appetizer c technician 2 a are b do c a She works for Corieza. In Buenos Aires. b She’s a Human Resources Manager. She trains staff. Question time do a 3 a 2 1 a 2 Michael: Receptionist Sara: Human Resources Manager does b do c do d does is/ ’s b am/ ’m c is/ ’s d are/ ’re be (full) be (short) I am ’m do you are ’re do he/she is ’s does we are ’re do they are ’re do a b organizes 2 b 4 c 1 d 3 Tens, hundreds, thousands Writing tips 3 I’m a technician. What’s your name? Can you speak Spanish? She’s from Brazil. a e i 30 4,000 40,000 b 50 f 100 j 1,000 c 40 g 60,000 Work profiles How big is your company? 1 2 a She’s from Tokyo, Japan. b He’s a Website Designer. c She works for Sony. Job: sales manager Sector: construction Size of company: big (2,500 employees) 2 4 Antony is from London. He’s a Website Designer. He works for PrimeSite. Misha is from Tokyo, Japan. She’s a Human Resources Manager. She works for Sony. Sectors 1 a retail d tourism b finance e energy do 4 3 a b c d d is do; do 3 a human resources manager a taxi driver a hotel manager a receptionist an engineer a sales manager answers c 1 Jobs a b do are Questions about people at work 1 I’m from São Paulo. 2 I work for Appetizer. 3 I’m a technician. a b c d e f b retail finance c f construction telecoms d 500 h 8 a What do you do? b Where do you work? d How big is it? 5 Company: Gulf Air Sector: tourism Size of company: big (3,000 employees) 3 finance; retail In Company 3.0 Starter © Macmillan Publishers Limited 2015 Answer Key 4 STARTER Language links Vocabulary Using language Asking about a Asking for personal person’s work information 1 a b c d e f What’s your name? a sales manager an engineer a receptionist a taxi driver a hotel manager a human resources manager Where do you work? 4 b 5 c d 6 2 e 1 f 3 4 a 5 c Telephone calls Can 2 a f b 3 c 2 3/5 2 b 6 g 5/3 c 7 d 1 e 4 3 T work b work c works d works 4 a b c d Where do you work? How big is your company? What do you do? Where are you from? 1 3 15 b 17 0044 208 648 7559 +41 608 587 4477 +12 997 541 3324 0088 887 707 6841 Leaving a message Pronunciation c 5,000 d 12 Phrase bank: Talking about your job and your company a b c d 3 e Question time 4 a 2 b 01643 202 6449 3 a b c d ✓ 1 2 a How big is your company? Unit 4 Can I help you? What do you do? Where are you from? How big is your company? Where do you work? 1 ✓ 1 d 1 a What do you do? 2 Grammar a b c d ✓ Writing tourism finance energy construction 3 a ✓ Where are you from? 2 a b c d ✓ I’m from Brazil. I work for Total Telecoms. I’m a sales manager. It has about 2,000 employees. e 1 700 2 3 4 5 6 7 8 9 10 11 12 In Company 3.0 Starter © Macmillan Publishers Limited 2015 Good morning. How can I help you? Can I speak to Paul Smith, please? Sorry, he’s out of the office. Can I help you? No, thanks. When will he be back? Tomorrow. Can I take a message? Yes, please. Can he call me on 0044 788 480 5945? Okay, so that’s 0044 788 480 5945. Yes, that’s right. Is there anything else? No, thanks. Bye. Okay. Bye. Answer Key 5 STARTER Are you free on Tuesday? Language links Vocabulary 1 3:00 pm Friday 1 2 0028 334 4454 0022 234 3344 0055 778 8992 0044 208 456 7744 a b can’t can c can 3 1 b 2 a 3 c 2 4 a e b can f can Can Can c d can’t can’t 5 Positive: can Negative: can’t Question: Can 4 Days, months and dates Monday Tuesday Wednesday Thursday Friday Saturday Sunday a b c d e f 8.00 am – morning 2.00 pm – afternoon 6.00 pm – evening 9.00 pm – night 6 January April July October 2 5 8 11 February May August November 3 6 9 12 March June September December 8 11 23rd July e 18th August d 14th August 12 a F Grammar 1 a Can d can’t a b c d e f b can’t e Can c f can can c F d F 2 b 3 c 1 Phrase bank: Telephone phrases a e In Company 3.0 Starter © Macmillan Publishers Limited 2015 I can meet you on Monday I can’t meet you on Monday Can you meet me on Monday? You can leave early tomorrow? You can’t leave early tomorrow. Can I leave early tomorrow? Using Language a b T 22nd February 2nd August 13th December 3rd March 31st January 24th May 3 Speaker 1: c Speaker 2: d Speaker 3: a Speaker 4: e Speaker 5: b c 1 2 3 5 5 4 1 4 7 10 Down May January June September Across 1 March 3 July 4 August 6 November 7 April 8 October 9 December 10 February 1 1 2 3 4 5 6 7 Monday Tuesday Wednesday Thursday Friday Saturday Sunday can out b speak f take c ask g call d It’s h else? Answer Key 6 STARTER Unit 5 I’m here to see Jo Writing a b c d e f g Lyons afternoon her number Can back on Monday morning Arranging a meeting 1 a 1 a c F a b c d e café BetterDrinks office Department store The Western Hotel 4 1 iv b 1 c 2 d 3 2 iii 3 i 4 ii 7 opposite/across from next to/on the right of between/in the middle of opposite/across from Karl’s office or between/in the middle of room B and room C 8 Room B 9 a b T c F b see e seat c Just 4 6 a b c d T a Welcome d moment 5 a Friday 1st December about 1 o’clock/1 pm Frankfurt 2 4 a b c d 3 1 3 b T Marketing Manager to write a marketing plan using social media (through Facebook and Twitter) next week, on Thursday or Friday (morning) Meeting visitors a at a train station b at ten o’clock c office T a b c d a b c d Grand Avenue post office bank; library library; hospital 2 a b meeting 2 Survival scenario B: It’s very close a b c d an email ii b i c iii meeting for the first time Alex’s journey first visit to Frankfurt great coffee 5 a c e f How are you? How was your journey? Is this your first visit here? Can I get you a coffee? Question time I’m okay, thank you. – a It was very good, thanks. – d It was okay, but the train was late. – d No, I know the city very well, actually. – b No, thanks, I’m fine. – c Oh, I’d love one, thank you. – c Sorry, I don’t drink coffee. – c Very well, thanks. – a Yes, it is. – b Yes, please, black no sugar. – c Yes, please, that would be lovely. – c This is my office 1 a In Company 3.0 Starter © Macmillan Publishers Limited 2015 2 b 4 c 1 d 3 Answer Key 7 STARTER 2 a Visiting a company b There’s She’s c It’s a d This is on b opposite on b in c in d next to c next to d opposite Writing a Thank you d good 5 a coffee d Jo’s b photocopiers e meeting c f first toilets 1 3 a Just a moment, please. Please take a seat./Take a seat, please. Can I take your name? Stefan is here to see you. 3 b 5 c 1 d 4 1 c 2 d 3 b 4 a b 4 c d 1 e 6 f 2 4 a It was good, thanks./Not bad, thank you. b Yes, I started last month./No, I’m not. c No, it isn’t./Yes, it’s the first time. 6 1 c Can Do b are c on d on was d Is Phrase bank: Arranging a visit 3 b 2 C a meeting F solutions always – every day sometimes – about twice a week usually – about three or four times a week never – I don’t do it 6 often usually always a b c d e I always chair the meeting always. I chair every day a meeting every day. I usually read the agenda usually. I four times a week write the agenda four times a week. I sometimes take the minutes often. 8 2 a B the minutes E problems France 7 Grammar b on f in c chair: a meeting; a discussion discuss: the agenda; the minutes; problems; solutions lead: a meeting; a discussion read: the agenda; the minutes find: problems; solutions take: the minutes (from left to right) never sometimes a department administrator b head of finance c human resources manager in in b Problems 5 5 a e c but 4 3 3 Judy Foster A the agenda D a discussion 2 2 b office e can 3 2 a e 5 1 Language links Vocabulary a e Meetings A visitors’ meeting room B meeting room 3 C marketing office a d 3 2 Unit 6 Let’s make a start 6 a b c d c a How was your journey?/Is this your first visit? b Where’s your office?/Can I take your name? c Can you meet on Tuesday?/Is one o’clock good for you? 4 a b 1 Using language 3 a 4 c 1 d 4 In Company 3.0 Starter © Macmillan Publishers Limited 2015 a e often usually b always f often c always d Do Question time do you always; sometimes; usually; often Answer Key 8 STARTER 9 a 2 4 b 1 c 2 d 5 e 3 Writing tips a b c d I never chair meetings. I have meetings twice a week. I always take the minutes. I have a meeting every day. Taking part in meetings 1 b The marketing department 2 I think TV is the best type of advertising. That’s a good point. In my opinion, radio is a good form of advertising. I see what you mean, but … Could I jump in here? … I understand, but … In my opinion, … I guess Internet advertising is bad because people don’t read the ads. Okay, but … That’s a good point, but … b Item 2: Discuss the advertising strategy Language links Vocabulary 3 1 a F b T c T d F 4 a understand d just g opinion b but e what h think c f jump good chair/lead a meeting/a discussion read an agenda take the minutes discuss/find solutions/problems 2 5 meeting minutes problems Giving your opinion: I think we should … In my opinion, … Interrupting someone: Could I jump in here? Could I just say … Agreeing with someone: I see what you mean. That’s a good point. Disagreeing with someone: I understand, but … Okay, but … discussion solutions agenda Grammar 2 Blog post (Suggested answers) a How often do you have meetings? b Do you always read the agenda? c Do you usually take the minutes? d Do you sometimes lead meetings? e How often do you read the minutes? f Do you always chair the meeting? 1 Using language Good points Bad points TV A lot of people watch TV TV adverts can be popular Expensive Take a long time to make Internet Cheap to make People don’t always Lots of people use it read the adverts Radio Cheap Newspapers/ Magazines Cheap Not many people listen to the radio Not all stations have adverts Not many people read them In Company 3.0 Starter © Macmillan Publishers Limited 2015 1 a; d 2 c; f 3 b 4 e Phrase bank: Useful phrases for meetings (Suggested answers) a I understand, but b That’s a good point. c Could I just say/I think d Okay, but e I see what you mean. Writing a meeting d first g year b take e last h third c f i items item staff Answer Key 9 STARTER Survival scenario C: Don’t mention it 5 are was Need a the pen b the phone d the notebook c a e the coins was were b was f are is were c were g is d are h are Question time 3 a busy d supplier b favour e helps c a b c d Bubble tea 4 a ask d something b busy e soon c f 3 b 1 c a b c d d 4 2 6 a 1960s; fast b computers; laptops c email/smartphone; smartphone/email 7 I need to The problem is Can I Sure. No problem./That’s fine./All right. Is that okay? That’s fine./All right./Sure. No problem. The life of a business speaker 1 a writer and teacher b New York c Start With Why 8 2 I need to The problem is … Could you …? Sure. No problem. … is that okay? That’s fine. a e 9 5 b C a e c C d C e K f K 1 c 4 d 3 e 6 f c f app hands-free 8 2 a smartphone d cloud computing b lived f starts c moved g asks d studied h works is introduced b lived f starts c moved g asks d studied h works b Wi-Fi e tablet ‘ed’ ‘e’ ‘i’ 6 Technology and communication b 1 h 5 is introduced 4 Unit 7 Business on the move a 2 g 7 in the 1960s in the 1980s Around the year 2000 today 12 Asking for a favour: a, b, c, d, g Agreeing to do a favour: e, f, h, i K Was it cheap? Was it expensive? Were they popular? Were you happy? 11 help so 5 a were 7 2 1 3 5 6 7 8 was 6 1 a do In Company 3.0 Starter © Macmillan Publishers Limited 2015 listen start show want like study listened started showed wanted liked studied 8 /d/ /t/ /ɪd/ lived, moved, showed, studied liked, asked, introduced, worked wanted, started Answer Key 10 STARTER Talking about the past 3 1 a e h a 2 b 4 c 1 d 5 e 3 3 c started d asked g introduced j used 4 Positive Present Past Negative Question I live in London. I don’t live in I work at HSBC. london. I don’t work at HSBC. Where do you live? Where do you work? What do you do? I lived in London. I worked at Barclays. Where did you live? Where did you work? What did you do? I didn’t live in London. I didn’t work at Barclays. a b wanted lived c started d work was d Were 5 a e did; were did b did f Was c 6 1 d 2 b 3 f 4 e 5 a 6 c Pronunciation 1 a b was studied c d did work 2 4 a b c d e b wanted f decided i worked lived studied showed Where did you go to school? Where did you live? Where did you go to university/college? What did you study? What did you do after that? 1 b unhappy e big h slow c f expensive unimportant Phrase bank: Talking about technology and communication Using language a H b H c D d H e D f D Unit 8 I’d like to talk about … 2 a small; big b expensive; cheap c heavy; light Presentations 1 Europe Grammar North America Asia 2 1 a was d was showed, lived worked, liked, asked, introduced started, wanted, decided In the 1980s, phones were … 1 Around the year 2000, … 2 Today/Now, phones are … 3 I use (my tablet) to (write and send documents). 4 Language links Vocabulary a young/new d unpopular g light /d/ /t/ /ɪd/ b worked e was c f stopped were 2 a In the 1980s, laptops were slow and expensive./ Laptops were slow and expensive in the 1980s. b Today, most people have smartphones./Most people have smartphones today. c In the 1980s, laptops were popular for businesses./ Laptops were popular for businesses in the 1980s. In Company 3.0 Starter © Macmillan Publishers Limited 2015 Europe, This year: $9 million North America, Last year: $11 million Asia, This year: $15 million 3 increased went up got better grew rose fell went down decreased got worse Answer Key 11 STARTER 4 a b c d e f g 8 increased rose fell went (up/down) got (better/worse) decreased grew Did unemployment get worse? Did taxes fall? Did inflation rise? Did government debt go down? Did investment grow? Language links Vocabulary 5 Regular verbs: increase, decrease Irregular verbs: rise, fall, go, get, grow Irregular verbs have different endings in the Past Simple increased, went up, rose, grew, got better went down, got worse, decreased, fell 2 6 a b c d e f 1 a fell d grew g got better increased fell/got worse/went down rose/got better/grew/went up rose/got better/grew/went up fell/got worse/went down rose/got better/grew/went up b rose e went up h decreased c f i went down increased got worse Grammar 1 Present Past Negative increase increased didn’t increase decrease decreased didn’t decrease get better/worse got better/worse didn’t get better/worse grow grew didn’t grow rise rose didn’t rise decreased fall fell didn’t fall Writing tips go up/down went up/down didn’t go up/down 7 a e b First present recap c Now d Finally Q&A 1 a F b N c I 2 2 a b c d Suggested answers a fell b went down c increased d decreased e increased went down got better grew/rose rose/grew 3 3 grew – didn’t grow rose – didn’t rise got worse – didn’t get worse increased – didn’t increase 6 a Karin says the global economy got better. 7 a Did d got b increased e Did c get Question time Did a b c d e Did profits fall last year? Did sales go up last month? Did the number of employees rise last year? Did costs increase last quarter? Did customer numbers increase last month? Using language a b c d increased fell/decreased got better decreased/fell Phrase bank: Useful presentation language 1 d In Company 3.0 Starter © Macmillan Publishers Limited 2015 2 b 3 e 4 a 5 c Answer Key 12 STARTER 5 Writing a b c d e f Costs decreased last year. Inflation increased last year. Investment rose last year. Market share went down last year. Profits grew last year. Unemployment fell last year. a f c i 3 8 d 6 F b T c F d T b easy c e 5 f 9 e F not fair 2 f 3 c 4 d 5 a 6 e b ✗ f ✓ ✓ ✗ c ✗ g ✗ d ✓ h ✓ 6 put repeat decide understand see B cake F dessert C salad G fish D pasta H sandwiches cake salad b chicken c fish e pizza b chicken, fish e pizza c Some f Do you want line number b dial c code d zero a For an outside line, press 9. (tick) b Then dial zero zero, for your call to leave the UK. (tick) d After that, dial the area code, but take off the first zero. (tick) 9 b T some some b any f any c d any any 7 positive (+) sentences: some negative (−) sentences: any questions: any 1 8 F a e Where should I go? 7 a expensive too early 4 a some d any 5 a e c f 6 1 b 1 4 7 8 10 1 5 4 a e b good e great A pizza E chicken a f sunbed e 1 3 a d 8 6 3 Do you like pizza? 2 a c h a too long d expensive 1 b 2 h 7 b 5 g 2 7 Survival scenario D: Click the icon a 4 g 1 7 4 c F d T e F Unit 9 Where should I stay? The launch party 2 At: The Regent Hotel, Central Square, London On: Friday 25th September From: 6–8 pm In Company 3.0 Starter © Macmillan Publishers Limited 2015 a b c d e f city centre museum art gallery shopping centre hotel beach 2 Conversation 1: The city centre Museums and galleries Shopping Conversation 2: The city centre Shopping Hotels 3 a You should d You could b You can see c should I c What should I 4 a You should go b Where can I Answer Key 13 STARTER Question time Phrase bank: Asking for suggestions a Do you have any food? b Do you like visiting museums? What Where 5 Unit 10 Is cash okay? Asking for suggestions: What should I do? Where can I eat? Making suggestions: You could go to the beach. You should visit the castle. Can we talk about price? 1 b 2 a 6 a b c d e f 4 a a e c d late short b green salad cake c chicken pizza chicken b pasta f salad c dessert d sandwich d 5/3 e Grammar 1 3/5 b 4 c 2 1 2 c d T T e T f F b like f afraid price Could c that’s g take d okay h fine Asking for something: a, d, g Saying no politely: b, c, i Accepting an offer: e, f, h 7 1 3 5 7 2 4 6 F b N c I Final details 3 1 a I’d like some chicken, please. b Do you have any salad? c You should visit the stadium. a b any c any Thursday b 19th c May 2 4 some like take fine; Could that’s afraid Sorry a bit difficult; okay Writing tips a b and e a b F 6 b bad f new cheap difficult 3 a F 5 2 a e discount c 1 a c 3 Where should I stay? Where can I watch a football match? What should I visit? Where can I buy clothes? What/Where should I eat? What should I do? Language links Vocabulary a e b bank transfer cash d some Using language Where should I stay? – Asking How about an expensive hotel? – Suggesting Yes, you’re right. – Agreeing You should visit the old town. – Suggesting That’s a good idea. – Agreeing What should I see in the city? – Asking In Company 3.0 Starter © Macmillan Publishers Limited 2015 a b c d happen in the future not happen in the future happen in the future happen in the future 3 a e will will b won’t f won’t c will d won’t Answer Key 14 STARTER 4 a b c d e f 2 Will Kelly & Sons deliver the chairs? Will Harding’s get a 15% discount? Will the delivery be on 25th November? Will Tailor’s deliver the chairs? Will Harding’s pay all the delivery costs? Will Kelly & Sons pay 50% of the delivery costs? a b c d e f Will you get a new job? Will we get the contract? Will we make a profit? Will you get a pay rise? Will we hire new staff? Will we win the negotiation? 5 Using language Positive: will Negative: won’t Question: Will 1 a 1 can 4 but; Will 7 Okay 2 deliver 5 like 3 afraid; Can 6 difficult c 1 d 2 e 1 b 2 a 3 d 4 c 5 e Student A: a We’d like a 10% discount. b That’s okay. We will take 5%. c Can you deliver on Thursday morning? d I’m afraid we need delivery on Thursday. e Can we pay in 120 days? f That’s fine. We will pay in 90 days. We’d like to pay in cash. g We will pay by bank transfer. Student B: a I’m afraid we can only give a 5% discount. b That’s fine. We will give you a 5% discount. c No, sorry, we can deliver on Friday morning. d Okay, we will deliver on Thursday afternoon. e Can you pay in 90 days? f That’s difficult. Can you pay by bank transfer? g Okay, that’s agreed. Language links Vocabulary f 5 6 f Phrase bank: Requesting, refusing and accepting b Deliverables e date c f price cost A: Could we pay in 90 days? B: 90 days is a bit difficult. A: That’s okay. We will pay in 60 days. A: We’d like a 15% discount. B: Sorry, but we only give 12% discounts. A: Okay, we’ll take 12%. A: Is cash okay? B: I’m afraid we need a bank transfer. A: That’s fine. We will pay by bank transfer. 2 Making requests: Could we pay in 90 days? We’d like a 15% discount. Is cash okay? Refusing requests: 90 days is a bit difficult. Sorry, but we only give 12% discounts. I’m afraid we need a bank transfer. Accepting requests: That’s okay. We will pay in 60 days. Okay, we’ll take 12%. That’s fine. We will pay by bank transfer. Grammar Pronunciation 1 1 a b c d e f 4 1 2 a Parties d Payment b 6 2 Negotiating a deal 1 3 I will get a new job. We won’t get the contract. We will make a profit. I won’t get a pay rise. We won’t hire new staff. We will win the negotiation. a b c d e Writing a b c d e In Company 3.0 Starter © Macmillan Publishers Limited 2015 Could we pay in 90 days? 90 days is a bit difficult. That’s okay. I’m afraid we need a bank transfer. Is cash okay? office desks Monday 27th November 20% 30 days bank transfer Answer Key 15 STARTER Survival scenario E: What’s Eton Mess? 1 Suggested answers a spicy b salty, heavy d sour e fresh, healthy c f sweet, heavy healthy 2 1 board 2 bread 3 mashed 4 pastry 3 Beef Wellington and Fish pie 4 a a few d mushrooms b doesn’t want c heavy 5 a 3 b 4 c 1 d 2 4 b 2 c 1 d 3 1 b 2 a 6 a 8 9 a dessert d tapas b has e light c made In Company 3.0 Starter © Macmillan Publishers Limited 2015 Answer Key 16