Kuziemski, M., Mergel, I., Ulrich, P. and Martinez, A., GovTech Practices in the
EU, EUR 30985 EN, Publications Office of the European Union, Luxembourg,
2022, ISBN 978-92-76-47234-6, doi:10.2760/74735, JRC128247.
Scientists from the Joint Research Center present a report containing an overview
of GovTech programs in different EU countries. The report outlines the reasons for
the increased need for digitalization of the public sector and the idea of
implementing projects initiated by executive authorities with the help of startups
and small and medium-sized enterprises. The report describes possible actions to
attract and motivate entrepreneurs and businesses who would like to interact with
the public sector: various challenges and prizes, hackathons are time-limited
sprints for developers offering to quickly find a solution to the case and prepare
whole software, acceleration programs - structured time-limited personal and
business development programs offered by both private and public organizations in
order to "accelerate" the growth of existing organizations, piloting, research and
development grants, ecosystem construction. After the general characteristics, the
report describes practical examples of the application of GovTech approaches case studies of European GovTech programs in six countries are presented - in
Poland, Lithuania, Ireland, Estonia, Scotland and Austria. The main aspects of the
activity are highlighted - the year of creation, Institutional setting, actions, team
size, Strengths and challenges, unique features are noted. Then the authors explain
the reasons for investing in GovTech: the growing demand for flexibility and
innovation in government, the change in the basic architecture of the public IT
infrastructure, intervention in a quasi-monopolistic market, incentivize European
innovation, filling a gap in the market, attractive framing to mobilize resources.
The report then distils important lessons learned for setting up government-run
GovTech programmes.
Accenture & PUBLIC. GOV TECH: Europe’s next opportunity. Reproduced for
Accenture. Content originally created for The GovTech Summit by Accenture and
PUBLIC, 2018.
Accenture & PUBLIC have prepared material about GovTech in the form of a
presentation. First, the need for GovTech development is justified: Public
Expectations, Financial Considerations, Accessible Tech, Government
Engagement, Younger Demographics, Renewed Options are listed among the
driving factors. The article describes the possibilities of using technologies to serve
citizens - this is the object of research. GovTech is advanced technological
solutions that are being developed by various players, in particular, startups, as
well as medium and large enterprises, non-profit organizations. The real strength of
GovTech lies in the sector's ability to help governments manage and innovate more
effectively. This includes features such as new channels for interaction and
communication with citizens. The optimal solution for the successful
implementation of GovTech technologies is the cooperation of officials and
innovators in solving problems of a different nature. In the article, the authors
share two sets of principles for the two sides of this cooperation - for officials and
for innovators. According to the article, if buyers (authorities) and sellers
(entrepreneurs) act in accordance with these principles, it is much more likely that
new technologies will fulfill their promise to deliver faster and better and cheaper
services for everyone.