VERNIKA JAIN MBA : vernika.jain093@nmims.edu.in | Age: 26 | SAP ID: 80512100093 | Female SUMMER INTERNSHIP • • • • • INTELLECT DESIGN ARENA Identified pain points by analyzing Customer Journey Map, Customer Persona, Value Proposition Canvas as a Product Intern Conducted detailed assessment of the digital customer onboarding solutions of 10+ major competitors viz-a-viz Intellect Carried out survey for 60+ users and 10 stakeholder interviews from different banks to improve customer experience Designed digital user onboarding journey for banks by preparing UI wireframe using Figma bringing down the time by 20% Explored the use of AI/ML for digital transformation and inspected 5+ fintech partners for possible collaboration WE CARE: CIVIC ENGAGEMENT LOVE CARE FOUNDATION • Designed a covid vaccination awareness marketing campaign for social media impacting 150+ children in Delhi-NCR • Facilitated fundraising using the Ketto platform and reached out to the CSR departments of 20+ Multinational Corporations WORK EXPERIENCE 27 MONTHS Infosys Roles and Responsibilities Achievements • • • • • • Systems Engineer Nov ’18 – Feb ’21 (27 Months) Monitored and analyzed process chains in SAP BW production system as an SAP Consultant Lead a team of 3 and employed Agile methodology into production support by using Kanban board Analyzed and tracked the team’s progress using burn down chart for resource utilization Automated business processes within SAP based on KBAs which reduced 20 man-hours monthly Created reports and dashboard using Power BI which resulted in cost saving by almost 70% Received INSTA Award for recognition and appreciation 2020 ACADEMICS Qualification MBA BTech (ECE) XII X Certifications / Publications Key Modules (MBA) Institute SBM, NMIMS Mumbai GCET, Greater Noida Cambridge School, Indirapuram Cambridge School, Indirapuram Board / University NMIMS AKTU CBSE CBSE % / CGPA 3.12/4 74.42% 84.80% 9.40/10 • Certified Scrum Product Owner by Scrum Alliance • KPMG certified Lean Six Sigma Green Belt Year 2022 2018 2014 2012 2022 2021 Management Consulting, Project Management, Strategic Management, Marketing of IT Products and Services, Digital Strategy for Transforming Business, Business Analytics, B2B Marketing PROJECTS • Corporate • • Academic • • Sumith Electronics: Competitor Analysis and Opportunity Canvas for Product discovery in ITS, driving product requirement definitions, metrics analysis, research and technical specifications Avaya: Carried out customer profiling for accounts in the Agritech vertical, generated heatmap and a Go to market strategy for Avaya Data Analytics for Business: Used regression and random forest to build a model for predicting road accident fatality in Knime software Project Management: Project Management Plan using MS Projects for implementing Avaya VOIP and transferring technology resulting in improved business efficiencies and reduced expenses Strategic Management: Analyzed the portfolio of SBUs with respect to industry attractiveness and the competitive strength and identified business level strategies for ITC Limited POSITIONS OF RESPONSIBILITY Event Coordinator, Ranbhoomi • • Managed and organized Ranbhoomi, annual sports fest of GCET Coordinated the inter-college badminton event held by the college 2016 CO-CURRICULAR & EXTRACURRICULAR ACTIVITIES Achievements Participations Technical Social Interests / Hobbies • • • • • • • • • • • • Second Runners-Up of Adhyayan, a brand event by Adverb cell, NMIMS Mumbai Runner-Up in the AKTU zonal level badminton tournament organized by GCET Member, Sports Committee, GCET Successfully completed Salesforce Certified Administrator Training by Udemy Successfully completed Advanced Google Analytics by Google Analytics Academy Completed Certified Tableau Professional Program conducted by Phoenix Global Microsoft Certified Azure Fundamentals Infosys Certified Global Agile Developer Infosys Certified Power BI Developer AMCAT Topper for the quarter Feb 2018- April 2018 NGO Sai Swayam Society: Volunteered for differently-abled individuals Playing badminton, Cooking and Watching series NMIMS, SCHOOL OF BUSINESS MANAGEMENT, MUMBAI | BATCH OF 2023 : 022-42355678/77 | :placement@nmims.edu 2021 2017 2016-17 2022 2021 2021 2020 2020 2020 2018 2021