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Case-study PANGASIAN

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Niel Pangasian BAMM4
Questions
1.
How can Game The Work attempt to keep its existing long-term members motivated to embrace
new developments?
Game The Work attempt to keep its existing long-term members motivated to embrace new
developments by creating the Evolution Lounge. In this lounge, all the participants can share their inner
and outer journey that reveals insights and answers to questions that matter to them. By doing this
activity, the company can see what are the participants needed and also they can make the participants
get motivated to embrace new developments by teaching them or guiding them to the new
developments. Through this evolution lounge they can create a bond between the company and the
people involve that may lead to long-term relationship.
2. What are the implications, in terms of challenges and advantages, of the consultancy operating
online?
As the consultancy operating online, the company may face some challenges just like change of
perspective of each participants because when participating online is not the same when participating
physically, the participants might find it uncomfortable to share their inner and outer feelings. Also
participants may have an online barrier which is the noise of their surroundings or maybe the internet.
Participants may not feel the ambience of the consultation. The advantages that the company have is that
they are flexible to operate online.
3. Suggest an appropriate training programme for new team members.
For the new team members, I suggest a training programme of handling the participants online like
they should make the participants feel that they are belonged to the group. They should treat the
participants well and also they will guide the participants on what should do. I suggest also to have a oneon-one consultation per participants In order to really know what they are feeling because sometimes
participants tend to be shy or awkward in a crowded area.
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