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case analysis for Apple and Case Hugh Russel. Inc..docx

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Case Analysis
Name
Institution
Course
Professor
Date
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Hugh Russel Inc. Case Study
Interorganizational Relationship Models
Hugh Russel Inc.'s case relates to various inter-organizational relationship models.
Traditionally, organizations had adversarial relationships, and networking was not given
importance (Organizational Ecosystems, Paragraph 1). However, organizations are developing
into business ecosystems, making it crucial since it allows firms to obtain what they need. In
terms of resource dependence, Hugh Russel Inc. does not seem to subscribe to this model as it
represents the traditional adversarial relationship among organizations. For instance, this model
allows firms to reduce dependence on other organizations to maintain autonomy and avoid
becoming vulnerable to other organizations (Resource Dependence, Paragraph 2). In this case,
Hugh Russel did not have the luxury to exert power on other organizations due to its crisis.
The company maintained a collaborative network by allowing itself to depend on other
organizations to increase its productivity. As a powerless organization, the company had no
option other than collaborating with other companies to face environmental uncertainties since
the company was in the blink of collapse. In this case, the collaborative network model became a
better alternative to the resource dependency perspective. For instance, Wayne Mang, the new
president, was forced to collaborate with bankers and join and develop a bank-company team to
help solve the firm's problem (Case for Analysis: Hugh Russel Inc., p.242). In addition, Mang
agreed to sell the steel distribution business for refinancing/recapitalizing.
In addition, Hugh Russel Inc.'s case provides a picture of institutionalism. This refers to a
situation where a company's inter-organizational relationships are based on the firm's need to
legitimize itself. In this case, it adopts strategies and measures that are perceived to represent the
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norms and values of the company by stakeholders (Institutionalism). In this case, Mang strived to
seek legitimacy from the company's stakeholders, including internal and external stakeholders.
For instance, during the crisis, Wayne Mang called all his trusted managers for a meeting to
discuss the company's situation. This had never happened before. This allowed ho to create a
cross-functional project team leading to the disappearance of the old formal approach. Wang
changed his relationship with bankers by choosing to be transparent and enhancing open
communication. This included telling them when they were in trouble to ensure the company
received the needed support. In this case, the combination of openness/transparency and effective
communication depicts the adoption of institutionalism at Hugh Russel Inc.
Resource-Based Theory (RBT)
RBT is founded on the view that a firm's competitiveness is based on a company's
resources and capabilities. In this case, the theory allows firms to identify strategic resources
they can exploit to achieve sustainable competitive advantage (Lewis & Kipley, 2012, p. 397). In
this case, resources have to be valuable, rare, inimitable, and non-substitutable (VRIO).
However, it is crucial to understand that not all resources are valuable, and firms must put more
effort into identifying and categorizing their core competencies. In the case of Hugh Russel Inc.,
one resource that could be leveraged given its situation was its strong brand image. However, the
company's brand image weakened after the aggressive takeover. In addition, the company's
financial status was bad and available resources could not be utilized to save the company and
build a competitive advantage. On the other hand, Wayne Wang and the new company managers
were resourceful and expert in their fields, allowing the company to adapt to banks' external
environment and pressure. In this case, the RBT is partially applicable to this case.
Apple's Case Study
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Apple's Partnership with Microsoft
In 1997, Apple was facing a difficult time given that the market for Mac Computers was
shrinking, with the company facing a financial problem. After Steve Job's returned to the
company, he chose to announce the company's problems, and despite being the leading PC
company, the company required help from other partners. (Case for Analysis for Apple, p. 238).
In this case, Apple wanted to partner with Microsoft to help save the company from bankruptcy.
In this case, Microsoft made $150 million worth of investment with a promise to develop an
Apple compatible Microsoft Office Software.
Apple's New Strategy
Apple's strategy has always been an innovation strategy with an ecosystem focus. For
instance, Apple's innovative strategy focuses on developing new products, including great
hardware and software (Dudovskiy, 2019, Paragraph 1). In addition, the company pioneers in
developing innovative products and new business spaces, allowing the company to create new
market niches. This is a competitive strategy that the company is proud of since the firm
understands consumers want a great experience. The company was the first to develop a PC with
a graphical user interface, a music player (iPod), smartphone (iPhone), and music streaming and
downloading platforms, among other technologies. The company also sets itself apart from
competitors through the closed ecosystem that allows it to develop integrated hardware and
software for all its devices, making people buy more of Apple's products (Dudovskiy, 2019,
Paragraph 6). This has allowed the company to create an environment that provides customers
with a great experience.
The organizational features required for this strategy include the adoption of a functional
structure. Unlike other market leaders in technology that apply conventional structures such as
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multidivisional structure, Apple is a functional organization meaning all its business units are
combined into one (Podolny & Hansen, 2020, Paragraph 3). In this case, individuals managing
and controlling the whole manufacturing process are selected based on their expertise and are
judged based on the P&L statement. According to Apple, a functional organization structure
works well for companies operating in a highly disruptive environment due to technological
changes since it supports innovation (Podolny & Hansen, 2020, Paragraph 6). The other crucial
organizational feature I an innovative culture. Apple has an effective, innovative system that
supports creativity leading to new innovations. The company has also invested in quality
through its obsession with perfection to ensure its products meet user expectations. Finally,
Apple develops products that meet customer needs. In this case, customer orientation has been
the reason for Apple's successful innovations.
Factors Driving Dominance: Resource-Based Theory
As explained above, the resource-based theory allows companies to identify strategic resources
they can leverage to promote superior performance and enhance their competitiveness in the
market (Lewis & Kipley, 2012, p. 397). In the case of Apple Inc., the company's strategic
resources include the firm's brand popularity. For instance, the company is popular globally,
making it's brand a competitive strength. This resource is valuable, rare, and inimitable. In
addition, Apple's rapid innovation system is a crucial resource/capability that makes it possible
for the firm to maintain a high rate of innovativeness and competition. Lastly, Apple boasts of its
skilled workers and the competitive compensation packages they receive, allowing the company
to retain an experienced and skilled workforce to support the rapid innovations.
On the other hand, Microsoft's strategic resources include the company's strong brand
image that empowers the company to effectively compete against other organizations. In
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addition, Microsoft develops products with high compatibility with other products in the market.
For instance, Various PCs and Laptops use Windows OS. This strategic factor has allowed
Microsoft to remain competitive and dominate the computer hardware and software market.
Lastly, Microsoft has a strong distribution network with fewer restrictions compared to Apple. In
this case, distributors/sellers of different sizes, locations, and types are involved in distribution,
making the resource valuable and rare.
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References
Dudovskiy, J. (2019). Apple Business Strategy: a brief overview. Research Methodology.
Retrieved from https://research-methodology.net/apple-business-strategy/
Lewis, A. & Kipley, D. (2012). Resource-Based View, in Matthew R. Marvel (ed), Encyclopedia
of New Venture Management, 397-398.
DOI: https://dx.doi.org/10.4135/9781452218571.n158
Podolny, J., & Hansen, M. (2020). How Apple Is Organized for Innovation. Harvard Business
Review. Retrieved from https://hbr.org/2020/11/how-apple-is-organized-for-innovation
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