Hey xxxx, -----------------------------------------------------------------------------------------------------------Thanks, post, if truck roll is needed, please book earliest and cc me ----------------------------------------------------------------------------------------------------------Noted! If anything changes in the future or should you have any specific inquiries regarding your account, billing, or services in general, feel free to reach out. ----------------------------------------------------------------------------------------------------------- 2nd follow up Hey XXXX< Wanted to resurface this conversation so we don't lose sight of this as this is a little time-sensitive because of the expiration date on promotional codes. Kindly respond back at your earliest. Cheers, --------------------------------------------------------------------------------------------Hello Ryan, I tried reaching out today but was unable to connect. We have yet to receive confirmation on your renewal. Kindly review at your earliest convenience. Thanks, Hey Alex, Hope you are doing well. This is a reminder concerning your accounts due renewal. Did you get a chance to finalize your renewal choice? Looking forward to hearing from you. Thanks, -----------------------------------------------------------------------------------------------------------Hey Marcus, We have not yet received the DocuSign. Resending it back again in case you missed it. Thanks, ---------------------------------------------------------------------------------------------Hey Neil, Just following up on the renewal quote I sent you. Did you have a chance to review it? Looking forward to hearing back from you. Thanks, ----------------------------------------------------------------------------------------------------------Most of the speed upgrades are back end and are provisioned with no equipment change required. However, if needed, a coordinator wil reach out with the exact date and time and you can have your support team over. THanks, If you need to cancel prior to that, we charge a standard early cancellation fee of 50% of MRR x number of months remaining. We Also Do not charge Cancellation If: • The customer’s contract has expired. • Makes changes to the contract by upgrading • The customers qualify to exit their contract due to Technical Issues as Supported by clauses within their SOF along with appropriate documentation (for example, outages and ongoing premise issues.) • The customer is moving to an area out of the Shaw footprint. • The customer and/or salesperson can provide a signed contract showing revenue will be replaced. • The customer is deceased. ------------------------------------------------------------------------------------------------Hope you're doing well. Awaiting confirmation on the upgrade you'd like to proceed with. Looking forward to hearing back from you. Thanks, Hey Neil, Just following up on the updates that I sent you. Did you have a chance to review them? Looking forward to hearing back from you. Thanks, _____________________________________________________________________________________ "Wanted to resurface this conversation so we don't lose sight of this. ..." "Following up to make sure this email didn't get buried." "I know your inbox is a busy place. I wanted to reach out in case my original message got lost." "Bumping this up in your inbox ..." "I know how busy you are, I hope it's alright I'm moving this conversation to the top of your inbox." "Please don't feel guilty for not responding, I know how busy you are!" "Usually when I don't hear back from someone, it means you're just not interested in what I'm offering right now -- and that's O.K. ..." "I know your busy, I'll follow up in a few months to see if this is more of a priority for you." "I'm sure your inbox is crazy. Would it be better if I gave you a call?" "Since this is time-sensitive, I thought I'd reach out again."
