EpicCare Ambulatory
Mariah Delaire
HTM 680
Dr. Sary Beidas
 Established in 1979
 Developed to help people get well, stay well, and help future generations stay healthier.
 Hospitals that use Epic hold records for 54% of the patients in the U.S.
 Many prestigious hospitals use Epic’s EHR, 297 customers
 Epic has many support functions
 Community hospitals, retail clinics, integrated delivery networks, skilled nursing,
hospital, independent practices, and more
EpicCare Ambulatory
Connects clinics, hospitals and patient’s homes.
Lifetime records are created, safety improved, and paperless workflows.
Epic’s MyChart for patients and AffilateLink for physcians
Many features: charting templates, CPOE, e-prescribing, clinical and
decision support
EpicCare is adaptable and functional
Ease of Use
Users work from a
dashboard that
organizes all of the
patient data, outcome
metrics and
productivity
The NoteWriter feature
allows you to efficiently
take notes, document
symptoms and suggest
a plausible outcome
2012 EHR User Satisfaction
Survey
A simple collection of opinions from many
users of many EHR systems to convey a range of
responses.
About half of respondents came from practices
with 10 or few physicians, and almost as many
came from practices of more than 20 physicians.
EpicCare Ambulatory had the most participants
(n=509)
Various aspects of the user’ EHR systems were
addressed
Most Positive Responses:
Rated 6
Rated 7
Worst Rating from EpicCare Users
Rated 18
Challenges
The costs associated with adopting,
implementing, and upgrading
Duke University paid $700 million
 Kaiser Permanente paid $4 billion
 Upgrade costs are between 40-49 percent of the
system’s initial costs

Epic is not a member of CommonWell
Health Alliance
Creates challenges for ambulatory care
settings
Learning the system has been proven
challenging based on the survey
Highlights
Interoperability is also a highlight
Epic’s Care Everywhere platform
Epic promotes Meaningful Use
Learns to anticipate preferences
Specific functions which improves
patient engagement, patient safety,
and coordination of care
References