ALTERNATIVE DISPUTE RESOLUTION There are a number of dispute resolution mechanisms, which are alternative to litigation. They include inter alia, mediation and arbitration. MEDIATION Mediation is a process of negotiation facilitated by or through the intervention of a neutral third party or intermediary, a Mediator. A mediator helps the parties in communicating their positions on the issues relating to the dispute and in exploring possible solutions or settlement. Unlike an Arbitrator or a Judge, he does not decide or adjudicate the dispute between the parties. He is merely a facilitator who helps the parties to reach a consensus by listening, suggesting and brokering a compromise. Mediation is a voluntary and non binding process. The parties themselves must be willing to come to some form of settlement. The process of mediation is non-adversarial whereby parties are encouraged to look at the broader aspects of their interests instead of focusing on the narrow aspects of their interests and obligations. This process is not restricted by legal principles or rules of procedure akin to litigation. In other words parties are not required to prove their cases on the balance of probabilities by using legal and 1 principles of evidence or by calling witnesses. For this reason, the Mediator is usually more skill-oriented than legal knowledge – oriented. A good Mediator must have excellent negotiation, listening and problem solving skills. In Zambia the process of mediation is Court- Annexed. Order 31 Rule 4 of the High Court Rules provides as follows: “Except for cases involving constitutional issues or the liberty of an individual or an injunction or where the trial Judge considers the case to be unsuitable for referral every action may, upon being set down for trial, be referred by the trial Judge for mediation and where the mediation fails the, the trial Judge shall summon the parties to fix a hearing date…”. In an action commenced in the Commercial Registry of the High Court, a Judge may refer a matter to mediation during the Scheduling Conference when the circumstances of the case require that it would be prudent for it to be settled by a Mediator. 2 It should be noted that a Judge may refer a matter to mediation only with the consent of the parties or their Counsel. He must not force mediation on the parties. ADVANTAGES OF MEDIATION 1. Since the process of mediation is not constrained by legality and procedural rules, it is easy for parties to tailor a flexible format to suit their own specific requirements. Consequently, mediation can be quite informal and speedy to the extent that a simple or less complex dispute can be settled within a few days as opposed to litigation or arbitration, which may take many months or years. 2. Because the process does not take too long, costs of the parties are considerably reduced. 3. Relationships between the parties are preserved, which is especially important if there will be ongoing contract. No outside adjudicator pronounces a Winner and a Loser. 4. In mediation, the focus is not necessarily what is legally correct but rather what the parties’ joint interests are. 5. Most importantly, the parties have greater commitment to the solution reached since they fully participated in generating it. This means that the agreement reached is likely to be more enduring. 3 6. Privacy of the matter remains intact. DISADVANTAGES 1. Since the process of mediation requires the consent of parties, it is bound to fail without their good will. 2. Mediation cannot succeed in circumstances where one of the parties is bent on causing delay by insisting on litigation. 3. Similarly mediation will not succeed if parties are desirous of setting legal industry precedent. MEDIATION PROCEDURE The mediation usually starts with a joint session attended by the Mediator the parties and their representatives. At joint session introductions are made and the issues briefly highlighted. Ground rules such as confidentiality maintaining civility and respecting others etc are also set. Once the issues have been agreed and listed the Mediator then invites solutions and options from the parties. After the initial joint session, the proceedings often move to individual sessions between the Mediator and each of the parties in turn. These private 4 sessions, which are sometimes referred to as caucuses help the parties to be more forth coming with ideas and suggestions than in the presence of the other party. If an agreement is reached, it is recorded in a written form and signed by the parties. It becomes a consent judgment which can be enforced like any Judgment of the Court. ARBITRATION Arbitration may be described as a process where a dispute is put to one or more neutral third party/parties chosen by the parties for a final, binding and enforceable decision. CHARACTERISTICS OF ARBITRATION 1. Parties submit disputes to a neutral Arbitrator/s for a decision on the merits. 2. Each party has an opportunity to present evidence to the arbitrator(s) in writing or through witnesses. 3. Arbitration proceedings are more informal than Court proceedings and strict adherence to evidential and procedural rules is not usually required. 4. Arbitrators decide cases issuing written decisions known as Awards. 5 5. Awards are final and binding on the parties and the only recourse lies in setting them aside. DIFFERENCES BETWEEN ARBITRATION AND MEDIATION ARBITRATION MEDIATION a. Binding - Non binding b. Legally enforceable - Enforceable only with the Consent of the parties c. Arbitrator decides the dispute - Parties decide for themselves with Mediator’s assistance d. Solution by Judicial evaluation (predictability) -Solutions innovative and varied e. Formal legal procedures - No formal legal but not strict rules of evidence procedures, not limited by Legal doctrines f. Focuses on rights of parties - Focuses on interest of 6 parties g. Solution is based on past events - Solutions seek to incorporate future relationships h. Process is knowledge based (knowledge of law) - Process is based on the skill of the Mediator i. Winner takes it all (win – lose situation) - Win – win situation is possible j. Can be tedious and costly - Can be speedy and cost effective. SIMILARITY (a) Confidentiality - Confidentiality (b) Proceedings held in private - Proceedings held in private 7 THEORETICAL ADVANTAGES OF ARBITRATION OVER LITIGATION 1. Expertise of the decision maker An arbitrator is not imposed on the parties unlike in litigation where parties have no choice of who should adjudicate their dispute. They can choose a decision maker who is an expert in the subject matter of the dispute. 2. Finality of the Decision The Courts will always respect a provision that the arbitrator’s decision is final and binding. This serves to discourage appeals to the Courts and to make provisions for finality meaningful. In litigation only decisions of the Supreme Court cannot be appealed against. 3. Privacy of proceedings If the parties wish their proceedings to be shielded from public scrutiny arbitration which is a private forum is more preferable to the Courts which will rarely deny public access. 8 4. Procedural informality Since the parties determine the procedural rules, they can opt for simplicity and informality. There is no departure from procedures in litigation. 5. Low cost Simplified procedures tend to reduce the costs of dispute resolution. Costs are also reduced by lack of opportunity to appeal the arbitrator’s decision. 6. Speed The same factors which lead to low costs lead to speedy resolution of a dispute. In addition, parties need not wait for a trial date to be assigned to them but can proceed to arbitration as soon as they and the arbitrator are ready. In practice, these theoretical advantages are not always fully realized. MATTERS WHICH CAN BE ARBITRATED According to S. 6 (1) of the Arbitration Act, any dispute which the parties have agreed to submit to arbitration may be determined by arbitration. 9 However, S. 6 (2) gives the following exceptions: (a) an agreement contrary to public policy; (b) a dispute not determined by arbitration in terms of any law; (c) a criminal matter or proceeding except as permitted by written law or unless the Court grants leave; (d) a matrimonial cause; (e) a mater incidental to a matrimonial cause, unless the court grants leave; (f) the determination of paternity, maternity or parentage of a person; (g) a matter affecting the interests of a minor or an individual under a legal incapacity, unless represented by a competent person. As long as there is an arbitration agreement between the parties a Court must stay proceedings in such a matter at the request of any of the parties. This is provided for in S.10 (1) of the Act. This provision not withstanding the following interim measures may be granted by the Court – (see S. 11 (2)). (a) An Order for the preservation, interim custody, sale or inspection of any goods which are the subject matter of the dispute; (b) An order securing the amount in dispute or the costs and expenses of the arbitral proceedings; (c) An interim injunction or other interim order; 10 (d) An order to ensure that an award which may be made in the arbitral proceedings is not rendered ineffectual. CHARACTERISTICS OF AN ARBITRATION AGREEMENT An arbitration agreement in a contract is treated as a separate and independent agreement, which survives the termination of the underlying contract. This is known as the doctrine of separability/severability. In the case of HEYMAN AND ANOTHER V DARWIN’S LTD (1942) AC 356 OR ALL ER 337 Lord Macmillan described an arbitration clause in the following terms: “….. an arbitration clause in a contract … is quite distinct from the other clauses. The other clauses set out the obligations which the parties undertake towards each other …. But the arbitration clause does not impose on one of the parties an obligation that affects the other. It embodies the agreement of both parties that if any dispute arises with regard to obligations, which the one party has undertaken, to the other such dispute shall be settled by a tribunal of their own constitution…. The purpose of the contract has failed, but the arbitration 11 clause is not one of the purposes of the contract”. And later in the case of PAUL WILSON & CO. A/S V PARTENREEDEREI HANNAH BLUMENTHAL, THE HANNAH BLUMENTHAL (1983) 1 ALL ER 34. Lord Diplock gave the following 3 characteristics of an arbitration clause: “the first characteristic is that which was established by the House in HEYMAN V DARWIN LTD … an arbitration clause is collateral to the main contract in which it is incorporated and it gives rise to collateral primary and secondary obligations of its own. These collateral obligations survive the termination (whether by fundamental breach, of condition or frustration) of all primary obligations assured by the parties under the other clauses in the contract….”. The second characteristic of an arbitration clause is that the primary obligation that it creates is subject to conditions precedent. The clause comes into operation so as to impose primary obligations on the parties to 12 the contract only on occurrence of a combination of future events, which may or may not occur, viz - 1. The coming into existence of a dispute between the parties as to their primary or secondary obligations under the main contract, and 2. The involving of the arbitration clause by a party to the contract who desires to obtain the resolution of that dispute by the procedure for which the arbitration clause provides. The third characteristic is that the subject matter of an arbitration agreement is not a thing that is susceptible of physical destruction. It is an agreement by the parties - DEFINITION OF ARBITRATION AGREEMENT – SECITON 2 ARTICLE 7 OF THE UNCITRAL LAW Contents: 1. Appointment of arbitrators (NO.) 2. Place of arbitration 3. Law to apply to the arbitration. Sample of arbitration clause 13 Any dispute or difference arising out of or in connection with this agreement shall be referred to and settled by arbitration (no. of arbitrators appointed) (place of arbitration) and be conducted in the English language. The law applicable to arbitration shall be Zambian Law. THE ARBITRAL PROCESS The arbitral process starts with a dispute having arisen in connection with or out of an agreement or contract between parties. For a dispute to be referred to arbitration, the contract between the parties must contain an arbitration clause to that effect. If the agreement does not contain an arbitration clause there must be an ad-hoc arbitration agreement subsequently signed between the parties referring the dispute to arbitration (see also S. 6 (1). The next stage is the constituting or appointment of an arbitral tribunal. S. 12 (2) – Parties are free to agree on a procedure of appointing the arbitrator or arbitrators. In general the arbitral tribunal may be appointed through one of the following ways: 14 (a) By direct appointment by the parties pursuant to an arbitration clause or ad-hoc arbitration agreement. (b) By existing arbitrators – this applies in the case of three member arbitral tribunal (c) By an appointing authority; or (d) By a competent Court of law. In the event that parties fail to agree on the procedure of appointing the arbitral tribunal S. 12 (3) provides that the appointment shall be as follows: (a) In an arbitration with 3 arbitrators, each party shall appoint one arbitrator, and the 2 arbitrators so appointed shall appoint the third arbitrator. If a party fails to appoint an arbitrator within 30 days of receipt of a request to do so, or if the 2 arbitrators fail to agree on the third arbitrator within 30 days of their appointment, the appointment shall be made upon request of a party, by an arbitral institution; (b) In an arbitration with a sole arbitrator, the arbitrator shall be appointed, upon request of a party by an arbitral institution. Sub Section 4 also provides: Where under an appointment procedure agreed upon by the parties 15 (a) a party fails to act as required; (b) the parties or 2 arbitrators are unable to reach an agreement; or (c) a third party including an arbitral institution fails to perform any function entrusted to it under such procedure. Any party may request the Court to take the necessary measures. According to S. 12(5), a decision on a matter entrusted by Subsection (3) or (4) to the court or to an arbitral institution shall not be subject to appeal. Section 12(6) states that the court or arbitral institution, in appointing an arbitrator, shall have due regard to any qualifications required of the arbitrator by the agreement of the parties and to such considerations as are likely to secure the appointment of an independent and impartial arbitrator. That in the case of a sole arbitrator or third arbitrator, shall take into account as well the advisability of appointing an arbitrator of a nationality other than any of the nationalities of the parties. Section 13 provides for the appointment of substitute arbitrators. It provides that where an arbitrator’s mandate is terminated after a successful challenge by one of the parties on ground of the arbitrator’s lack of impartiality or independence; or because of his withdrawal from office for any other reason or because of the revocation of his mandate by the parties or in any other case of termination of his mandate, a substitute arbitrator(s) will have to be appointed. 16 Section 13 (1) provides inter alia, that a substitute arbitrator shall be appointed according to the rules that were applicable to the appointment of the arbitrator being replaced. Section 13 (2) provides that “Unless otherwise agreed by the parties – (a) Where the sole or other presiding arbitrator is replaced, any hearing previously held shall be held afresh; and (b) Where an arbitrator, other than a sole or presiding arbitrator is replaced, any hearing previously held may be held afresh at the request of any party.” See also Subsection (3), which reads: “Unless otherwise agreed by the parties, an order or ruling made prior to the replacement of an arbitrator under this article is not invalid solely because of a change in the composition of the arbitral tribunal”. THE ROLE OF CHAIRMAN OF TRIBUNAL 17 The Chairman of a three- member arbitral tribunal is also an arbitrator. As such he is vested with jurisdiction from the date of his appointment just like the party appointed arbitrators. Where there is a difference among the three arbitrators, the majority vote carries the decision. If a majority vote cannot be achieved then the decision of the chairman shall prevail. OUALITIES AND QUALIFICATIONS OF ARBITRATORS Whether the arbitration is domestic or international, Section 12 (6) of the Act gives the following requirements as necessary qualifications for appointment of an arbitrator: 1. The qualifications imposed by the parties in their agreement The arbitration clause may also stipulate the qualifications desired by the parties of the person they wish to arbitrate their dispute e.g. a lawyer, civil engineer, accountant etc. The appointment will not be valid unless the nominee meets all the qualifications agreed by the parties. It also follows that any award made by such unqualified arbitrator is void. 18 2. Independence of the Arbitrator The concept of independence relates to questions, which may arise out of the relationship between an arbitrator and one of the parties. It may be financial or otherwise. An independent arbitrator is one not liable to perform under pressure from or dependent upon a party on account of the relationship. An arbitrator should have no direct professional relationship with one of the parties or financial interest in the outcome of the arbitration. In case of a sole arbitrator in an international arbitration, he should not be of the same nationality as that of either of the parties. This is aimed at avoiding suspicion of bias or favouritism arising from nationality. 3. Impartiality Partiality relates to the bias or prejudice of an arbitrator either: (a) In favour of one of the parties (b) In relation to the issue in dispute 19 Partiality of an arbitrator will be evident in the following circumstances: (a) If he applies a procedure in the arbitration which is not in accordance with the notions of arbitral due process of speed or equality of treatment of the parties. (b) If he fails to observe the rules of natural justice. TERMINATION OF ARBITRATOR’S MANDATE The arbitrator’s mandate may be terminated in the following circumstances: 1. By virtue of a successful challenge of an arbitrator’s mandate by a party under Article 13 (2) of the Model Law on the grounds provided under Articles 12(2) of the Model Law. 2. Failure or impossibility of the arbitrators to act in the following circumstances: (a) If the arbitrator is unable to perform his functions e.g. if he is incapacitated; (b) If the arbitrator fails to act without undue delay (see Article 14 of the Model Law). 3. By an agreement of the parties at any time revoking or terminating his mandate; 20 4. By the arbitrator withdrawing from office due to any other reason e.g. his own doubts as to his independence or impartiality; 5. When the arbitrator becomes functus officio i.e. performance of his mandate to its conclusion when he has made his final award (see Article 32 (3) of the Model Law). PROCEDURE FOR CHALLENGING ARBITRATOR An arbitrator’s appointment can only be challenged by a party if there are valid grounds for doing so (see article 12 (2) of the Model Law). This restriction in intended to prevent parties from disrupting the arbitral proceedings by making frivolous challenges. To preempt such challenges, it is incumbent upon the arbitrator to disclose to the parties any circumstances, which are likely to give rise to a possible challenge in respect of his impartiality and independence. Where possible, this should be done at the time of his appointment. The challenge procedure is specified in Article 13 of the Model Law as follows: Either: (a) the parties may agree on the procedure for challenging the arbitrator (Article 13 (1), 21 or (b) if there is no agreement, the party making the challenge should within 15 days of becoming aware of the constitution of the tribunal or becoming aware of the circumstances giving rise to justifiable doubts as to the arbitrator’s impartiality or Independence - send its or his written statement of reasons for the challenge to the arbitrator (Article 13 (2)). The following options are available to the challenged arbitrator: 1. To withdraw from his office. This does not mean acceptance of the validity of the ground of challenge (Article 14 (2)). 2. To withdraw from office if the other party agrees to the challenge. This also does not necessarily mean acceptance of the grounds of the challenge. 3. To constitute himself into a tribunal for purposes of deciding the challenges. When he does so, he should hear both parties on the grounds of the challenge. If after hearing the parties, the arbitrator decides that the challenge is successful, he must withdraw. If he decides otherwise, he may 22 continue with the arbitration. If the challenging party is dissatisfied with the arbitrator’s decision, he must within 30 days from the date of receiving the notice of the challenged arbitrator’s decision apply to the Court for a determination on the challenge. The Court will not be hearing the matter in an appellate capacity but will be making a decision on the merits of the challenge itself. The Court’s decision is final and not subject to appeal. PRELIMINARY MEETING After an arbitrator has accepted the appointment, the next stage is to convene a PRELIMINARY MEETING which is attended by the parties and their legal/other representative. A Preliminary Meeting is like a Scheduling Conference in the Commercial Registry because it is at this meeting that the Arbitrator and the parties agree on the future conduct of the arbitration and an Order for Directions is subsequently given. The agenda for the preliminary meeting will usually include the following: 1. To see the original agreement 2. To identify the issues in dispute 3. Arbitrator’s schedule of charges 4. Whether parties are represented or not 23 5. The Arbitration Act pursuant to which the arbitration is commenced. 6. The Rules to apply to the Arbitration 7. Reasoned Award (see S.16 (2) of Act No. 19 of 2000) 8. Programme for the submission of: (i) Statement or Points of Claim (ii) Defence and Counter Claim (iii) Reply to Defence and Counter Claim (iv) Defence to Counter Claim 9. Discovery (i) Procedure (ii) Exchange of List of Documents (iii) Inspection of Documents (iv) Bundle of Documents (Agreed) - when to be provided to the Arbitrator before hearing 10. Liberty to Apply 11. Whether Documents only Arbitration 12. Hearing (i) Venue (ii) Estimated devotion (dates of hearing) (iii) Procedure 13. Expert Witnesses 14. Witnesses of Facts Exchange of witness statement and when 15. Communication with the Arbitrator – copies to 24 be sent to the other party 16. Transcript of hearing 17. Oath 18. Opening Addresses – reduced to writing - date of service 19. Final submissions – reduced to writing - date of filing 20. Taxation of costs of Award and Reference -by Taxing Master/Registrar of High Court - By arbitrator 21. Any Other Business – Claimant - Respondent JURISDICTION OF AN ARBITRATOR In addition to challenging an arbitrator for lack of impartiality or independence, a party can also challenge the arbitrator for lack of jurisdiction. In general, an arbitrator’s jurisdiction is derived from the consent of the parties. An arbitrator has no jurisdiction in the following circumstances: 25 1. Where an agreement between the parties does not contain an arbitration clause unless they subsequently enter into an adhoc agreement to arbitrate. 2. If the arbitration agreement is invalid under the law which the parties have subjected it to (see S. 6 (2)) of the Arbitration Act. 3. If the arbitrator has not been validly appointed e.g. if he does not meet the prescribed qualifications. 4. If the issue in dispute is not one that was contemplated by the parties. For example, if an arbitration clause is for contractual disputes, a dispute between the parties arising out of tort would not be within the scope of the arbitration clause. However, an arbitrator is vested with one statutory jurisdiction, namely: his competence to decide and rule on his own jurisdiction. It is commonly referred to as KOMPETENZ KOMPETENZ. It arises only if his jurisdiction is challenged. Article 16 (1) of the Model Law states that the arbitral tribunal may rule on its own jurisdiction including any objections with respect to the existence or validity of the arbitration agreement. 26 The advantage of this doctrine avoids delays and difficulties when a question is raised as to: (a) Whether there is a valid arbitration agreement (b) Whether the tribunal is properly constituted (c) What matters have been submitted to arbitration in accordance with the arbitration agreement According to Article 16 (2) a plea that the arbitral tribunal does not have jurisdiction shall be raised not later than the submission of the Statement of Defence. Article 16 (3) – the arbitral tribunal may rule on its jurisdiction either as a preliminary question or in an award on the merits. A party dissatisfied with the arbitral tribunal’s ruling may request the Court to decide the matter and the Court’s decision shall not be subject to appeal. THE AWARD Section 16(1) - the award shall be in writing and shall be signed by the Arbitrator or Arbitrators. 27 In arbitral proceedings with more than one arbitrator, the signature of the majority of all members shall suffice provided that the reason for any omitted signature is stated. Section 16 (2) – the award shall state reasons upon which it is based unless otherwise agreed by the parties. Section 16 (3) – the award shall state its date and the place of arbitration and it shall be deemed to have been made at that place. Article 31 (4) - after the award is made, a copy signed by the arbitrator’s shall be delivered to each party – subject to the payment of his fees. On request by any of the parties, an award can be corrected or interpreted by the arbitrator. The arbitrator can also correct the errors at his own instance or initiative. (See Article 33). RECOURSE AGAINST AWARD An award rendered by an arbitrator is final and binding on the parties see Section 20 (1) of the Act the only recourse against an award is to set it aside pursuant to Section 17 (2) of the Act which sets out the grounds for setting aside. 28 RECOGNITION AND ENFORCEMENT OF AWARD An arbitral award shall be recognized by the Court as binding regardless of the country in which it was made. The party in whose favour the award is made files it in court for it to be recognized as valid and binding. Recognition alone is sufficient if the losing party willingly pays the amount awarded to the successful party. If he is unwilling, the successful party can enforce the award. According to Section 18 (1) an arbitral award, irrespective of the country in which it was made, shall be recognized as binding and upon application in writing to the competent court shall be enforced subject to the provisions of Section 19 (1). Recognition or enforcement of an arbitral award may be refused under the grounds stated in Section 19 of the Act; the grounds are similar to those stated in Section 17 (2) for setting aside an award. Recognition and enforcement of foreign arbitral awards is governed by the CONVENTION ON THE RECOGNITION AND ENFORCEMENT OF FOREIGN ARBITRAL AWARDS (the New York Convention) SECOND SCHEDULE ( Article I, II, III and IV are pertinent). 29 30