DIAGNOSTIC TEST
Direction:
Read each statement carefully and choose the
letter of the correct answer.
1. When receiving an equipment,
personnel must check or assess its
condition based on _____.
a. legitimacy of the supplier
b. workplace
standards
and
specifications
c. warranty terms and condition
d. promptness of the delivery
2. Which standard procedure applies
upon detection of faulty or defective
equipment?
a. request for an immediate
monetary refund from the
supplier
b. claim an urgent replacement
before the warranty period
expires
c. file a lawsuit against the supplier
for a fraudulent delivery
d. identify and record the cause and
report it to concerned personnel
for warranty claims
3. When errors are identified, then faults
are _____.
a.
b.
c.
d.
corrected
tolerated
neglected
isolated
4. It is a set of written instructions that
identifies the health and safety issues
that may arise from the jobs and tasks
that make up a system of work.
a.
b.
c.
d.
quality standards
manufacturer’s instruction
occupational health and safety
workplace procedure
DIVISION OF MISAMIS OCCIDENTAL
Oroquieta City
ICT-CSS 11/12
5. Performance of operation and quality
of products or services are monitored
to ensure _____.
a. customer/person-in-authority
satisfaction
b. longer lifespan of equipment and
other physical facility
c. cost-efficiency of equipment
d. smooth flow of operation and
corporate transactions
6. It is required to interpret work
instructions and to interpret basic
user manuals.
a.
b.
c.
d.
reading eyeglasses
slides and presentations
reading and comprehension skills
technical skills
7. Planning and preparing for a task to
be undertaken is done to ensure the
observance of _____.
a. workplace procedure
b. occupational health and safety
guidelines
c. client requirements
d. manufacturer’s instruction
8. Which type of devices are required
when entering data into a computer
system for storing and processing?
a.
b.
c.
d.
storage devices
output devices
security devices
input devices
9. The following scenarios exhibits direct
data entry, EXCEPT _____.
a. moving items using touch pads or
touch screens
b. voice command operations
c. typing text using keyboard
d. clicking an item on screen using a
mouse
DIAGNOSTIC TEST
10. What is needed to perform a
computing task with ease and
efficiency based on job requirements?
a. using correct and appropriate
program or application
b. using expensive program or
application
c. using untrusted program or
application
d. using obsolete program or
application
11. To access offline information using a
computer system, the following are
required, EXCEPT _____.
a. computer literacy and technical
skills
b. necessary program or software
c. computer and other IOT devices
d. internet and cloud facility
12. Mr. Eugene had his audio recording
transferred from a computer device to
a mobile device. Upon playback, the
application used in his mobile phone
returned an error saying, “INVALID
AUDIO FORMAT”. What causes the
issue and what could be the possible
solution to the problem?
a. It’s a corrupted file. The computer
must be disinfected first and redo
the transfer procedure.
b. It’s a corrupted file due to
interrupted file transfer. Redo the
transfer without interruption.
c. It’s a format compatibility issue.
The user may either convert first
the audio file before redoing the
transfer, or the user may install a
different
audio
playback
application that supports the
format.
d. The mobile phone’s physical
speaker or buzzer is defective and
requires repair.
DIVISION OF MISAMIS OCCIDENTAL
Oroquieta City
ICT-CSS 11/12
13. Google Chrome is a web browser:
Google search is a _____.
a.
b.
c.
d.
web application
website
world-wide web
spider web
14. Mr. Jhon has been trying to search on
the web for some contents but failed
to get the accurate or precise results
(always gets the wrong contents).
What could possibly go wrong with the
search procedure he did?
a.
b.
c.
d.
bad gateway error
inappropriate search keywords
slow internet connection
browser requires a version update
15. Which is not a maintenance of
computer equipment and systems?
a. upgrading the keyboard from an
ordinary type to a mechanical one
b. malware (virus) checking and
scanning
c. regular file maintenance and
backup
d. software
maintenance
and
updates
16. What is the most important factor to
consider when selecting a measuring
tool?
a. size of the feature to be measured
b. accuracy of the tool or device
c. contact of tool to the feature to be
measured
d. price of the measuring tool
17. Which of the following features are
usually measured in terms of power
supply tests, and measurements in
network cable/wire installation?
a.
b.
c.
d.
size, mass, volume
weight, height, length/distance
current, amperes, length/distance
speed, velocity, acceleration
DIAGNOSTIC TEST
18. Measurements in Computer System
Servicing involves the following
mathematical entities, EXCEPT _____.
a.
b.
c.
d.
fractions
binary and basic operations
percentage
logic and philosophy
19. What is the basis for a measurement
task?
a.
b.
c.
d.
manufacturer’s instruction
job requirements
maintenance plan
diagnostic report
20. Selecting appropriate measuring tool
results to _____.
a. accurate
and
precise
measurement
b. valid and acceptable calibration
c. defined limitation of the tool
d. efficiency of the measuring
procedure
21. In English units, 1 foot is equals to 12
inches. Also, it is equivalent to _____
in Metric units.
a.
b.
c.
d.
2.54 cm
30.48 cm
91.44 cm
100 cm
22. The following are safekeeping and care
for measuring tools, EXCEPT _____.
a. keeping away from during sunlight
or extreme heat
b. keeping away from magnets or
magnetized surfaces
c. keeping in a clean and organized
storage
d. washing with soap and water
every after use
DIVISION OF MISAMIS OCCIDENTAL
Oroquieta City
ICT-CSS 11/12
23. Why do we need to maintain and take
good care of the measuring tools?
a. to avoid getting reprimanded by
the supervisor
b. to maximize its lifespan and
functioning condition
c. to keep the tools clean and shiny
d. to avoid getting inaccurate and
false reading or measurement
24. What is the importance of identifying
different types of technical drawings?
a. for installation, operation, and
troubleshooting references
b. for warranty claims upon
detection
of
faults
and
manufacturing defects
c. for reference of serviceable parts
d. for computation of the purchase
cost if it is worth the return of
investment
25. What are found in technical drawings
which need to be identified and
interpreted correctly?
a.
b.
c.
d.
dimensions
symbols
objects
components
26. It is a device with a known value of
resistance used in reducing voltage to
limit the flow of current in a circuit.
a.
b.
c.
d.
fuse
capacitor
resistor
diode
DIAGNOSTIC TEST
27. Mr. Edwin noticed that some of the
electrical
conductors
in
the
motherboard are getting too much
flow of current by detecting increased
in temperature. To avoid burning outs
which may result to fire hazards, it is
recommended that _____.
a. he must replace the fuse
b. he must check the resistors and
replace if necessary
c. he must add more capacitors
d. he must dispose or decommission
the board off the service
28. Why is there a need to make changes
to electrical/electronic schematic and
drawings?
a. to make the diagram complex so
that intruders and unauthorized
personnel cannot make changes
b. to make the drawing proportional
in design throughout the can
canvass
c. to make the diagram simple and
easy to understand
d. to make the diagram elegant in
looks
29. Care and maintenance of drawings and
equipment/
instruments
are
undertaken according to _____.
a. personal preference of the
personnel
b. company procedures.
c. standard procedures
d. 5’s guidelines and procedures
ICT-CSS 11/12
30. What is ensured when proper when
proper storage procedures of
equipment and instruments are
carried out?
a. performance of the personnel
b. accuracy and precision of the
instruments
c. durability and efficiency of the
instruments
d. respect to the patent holder of the
instrument
31. Identifying the task to be undertaken
results to the following, EXCEPT
_____.
a. customer/person-in-authority
satisfaction
b. selection
of
proper
and
appropriate tools
c. attainment of the desired
outcome, result or objective
d. a ground to personnel salary
increments or promotion
32. During a maintenance session Mr. Cris
discovered that one of the tools was
faulty and defective. What do you
think Mr. Cris will do to deal with the
tool based on standard procedure?
a. dispose the tool immediately and
request for a new one
b. mark the tool and keep in a
separate storage, then report for a
possible repair or replacement
c. return to the storage and mix with
the good ones
d. continue using the tool
33. During an operation or a task
performance, the following incidents
need to be documented and reported
to the supervisor, EXCEPT _____.
a.
b.
c.
d.
DIVISION OF MISAMIS OCCIDENTAL
Oroquieta City
tool malfunction
accidents caused by faulty tools
unusual or abnormal events
personal issues among personnel
DIAGNOSTIC TEST
34. Which of the following is a safety-first
policy when using a tool?
a.
b.
c.
d.
wearing of PPE’s
reporting accidents
documenting unusual events
reading operation manual
35. Standard operational procedures,
principles, and ____ are required
when performing a routinary
maintenance of hand tools.
a.
b.
c.
d.
style
techniques
art
fashion
36. To work with electronic and electrical
circuits, a beginner needs the
following, EXCEPT _____.
a. PPE’s
b. appropriate tools and equipment
c. manuals, circuit plan and
schematic diagrams
d. timer and alarm clocks
37. What is required first before
conducting termination or connection
of electrical circuits?
a.
b.
c.
d.
proper planning
tools and equipment
manpower or the working team
procedures and job specifications
38. Which incident requires immediate
termination electrical circuits?
a. when there is thunder and
lightning
b. when there is a blackout
c. when accidents happen
d. when everything is going normal
DIVISION OF MISAMIS OCCIDENTAL
Oroquieta City
ICT-CSS 11/12
39. Mr. Pabriga wants to install a 100meter electrical wiring connection
from the MOELCI-II mainline down to
his shop, only found out that the
available wires are too short to make
the connection. What is the best costeffective solution to the problem?
a. get the other available wire and
perform joining and splicing to
meet the requirement
b. purchase a different wire that
satisfies the 100-meter plan
c. move the shop closer to the
source
d. stop the business and close the
shop
40. Which process adds strength to the
connection splices and joints?
a.
b.
c.
d.
electrical tape wrapping
soldering and crimping
insulating
exposing to sunlight and moisture
41. what is the basis for selecting the
appropriate wire for a connection?
a.
b.
c.
d.
the wires with the right resistance
the wires with thick insulators
the smaller wires
the bigger wires
42. On which type of surface will a solder
adhere easily?
a.
b.
c.
d.
Dirty surfaces
oxidized surfaces
clean surfaces
greasy surfaces
DIAGNOSTIC TEST
43. Which tool is used to test termination
and connection of electrical wiring /
electronic circuits?
a.
b.
c.
d.
philip’s screwdriver
multi-tester
measuring tape
wire stripper
44. Electric shock occurs when a person
become part of the _____.
a.
b.
c.
d.
team
hazard
circuit
system
45. It gives the complete description of the
testing job.
a.
b.
c.
d.
job order / client requirements
tool instruction manual
electrical diagram or schematics
OHS policies
46. It ensures the components meet the
quality requirements.
a.
b.
c.
d.
manufacturer’s instruction
testing criteria
testing procedure
test results
47. To achieve success of the testing
process and ensure the requirement
satisfaction, the testing criteria must
be known to the _____.
a.
b.
c.
d.
component manufacturer
human resource department
relevant personnel
clients
DIVISION OF MISAMIS OCCIDENTAL
Oroquieta City
ICT-CSS 11/12
48. During the testing process, a
technician has no idea about the
specification of a component to be
tested. What could help him know the
detailed
description
of
such
component?
a. data sheets and manuals from the
manufacturer
b. company archives of records
about
the
details
and
specifications
of
similar
components
c. the opinion of a colleague
d. the intuition and senses of the
technician
49. Documenting the test result includes,
but not limited to_____.
a. recording faults and problem
detected during the test
b. taking pictures of the team at
work for verification
c. recording communication
between the team and the clients
d. taking photo of the components
before the test
50. What is the purpose of testing?
a. to enhance the technical skills of
the team
b. to discover new procedures
efficient for the job
c. to detect faults and test the
quality of the components
d. to measure the lifespan of the
component
DIAGNOSTIC TEST
51. What purpose does test
documentation best serve for?
a. to enhance communication skills
of the technical team
b. to enhance the performance of
the component
c. to identifying successful methods
and efficient tools
d. to identify which personnel does
the job correctly
52. A job order contains the following,
EXCEPT _____.
a. Instructions, the client details,
and the personnel details
b. date and time to execute the
order
c. address or location of the
worksite
d. professional fee and other
charges related to the job
53. When is the most appropriate time to
start the test process?
a.
b.
c.
d.
when tools are ready
when methods are identified
when the team is ready
when everything is set
54. The four (4) types of tests utilized in
computer system servicing.
a. continuity, voltage or supply,
performance, diagnostic
b. white box, black box, stress,
compatibility
c. software, integrity, unit, system
d. alpha, acceptance, accessibility,
beta
DIVISION OF MISAMIS OCCIDENTAL
Oroquieta City
ICT-CSS 11/12
55. It is the type of testing done to detect
faults and problems.
a.
b.
c.
d.
performance test
diagnostic test
stress test
integrity test
56. Which type of test can be done to both
computer hardware and software
components?
a.
b.
c.
d.
continuity test
diagnostic test
performance test
voltage test
57. a computer is not functioning normally
because one of its components is
possibly experiencing a loss contact
fault with its connectors to the
motherboard. What type of test must
be performed to validate and confirm
the cause of trouble, and which tool to
be used?
a. performance test using software
and other utilities
b. voltage test using multi-tester
c. diagnostic test using diagnostic
cards
d. continuity test using multi-tester
58. What procedure is considered a MUST
when performing a test procedure?
a.
b.
c.
d.
documenting and reporting
wearing PPE’s
formulating new techniques
discovering new procedures
DIAGNOSTIC TEST
59. Evaluating the test process aims to the
following goals, EXCEPT _____.
a. determines the success of similar
future tests
b. determines the technical skills of
the client
c. determines the quality of the test
procedure
d. determines the validity and
reliability of the test
60. Documentation is to record. Reporting
is to _____.
a.
b.
c.
d.
validate
confirm
communicate
comply
DIVISION OF MISAMIS OCCIDENTAL
Oroquieta City
ICT-CSS 11/12