Running head: LIFE AFTER WAR 1 Case Study Title: Life After War History A 75 years old white male veteran has been a patient at Sunnyside V.A Medical Center since 1961. Since the war, the patient has been admitted to the hospital over 10 times. The patient has a medical history of uncontrolled diabetes, PTSD, anxiety, COPD and past drug abuse. The patient has two sisters and 1 brother that he has not spoken to in over 10 years and a daughter that lives in the same state. The patient was living in an assisted living home which allowed him to be fully independent with minimal help but moved in with his daughter after his 2017 hospital stay. In 2017, the patient came in with a blood glucose of 1,000 mg/dL. The patient was admitted to the hospital for 14 days to control his blood glucose. Upon the stay, the patient displayed unstable behaviors, such as accusing the nurses and medical staff of abuse and neglect when caring for him. The patient continued to have hyperglycemia due to bad eating habits, which led to further complications. Chief Complaint The patient came in agitated due to pain from his recent right leg amputation surgery. The patient was upset about being admitted and felt his physician was lying about a possible infection at his wound site. He just wanted pain medication as the one he was prescribed, finished before he could receive a new bottle. The nurses on the floor have dealt with the patient many times and do not enjoy when he comes in. Since he arrived, the patient has repeatedly called the nurse for pain medications, after 10 minutes, the nurse that would be taking over his care, arrived and informed Running head: LIFE AFTER WAR 2 him that she would administer his medication only after receiving report during shift change. Therefore, the patient got very upset and belligerent and began to shout out racial slurs and stated that she needed to do what he asked immediately. The nurse turned around and left the room. After reading the patient’s history, the nurse felt the patient was lying about his pain and just wanted the medication to get high. The nurse failed to follow the Routine Clinical Approach to Pain Assessment and Management. As a result, the nurse waited a few hours before starting her assessment on the patient. During the assessment, the nurse checked the patient’s blood glucose levels with the results being at 650 mg/dL. When the patient was informed about his elevated blood sugar, he began to accuse the nurse of injecting glucose into his body. The nurse laughed at him and stated, “I wouldn’t mind doing that to you if that means, I do not have to take care of you for the remainder of my shift.” It is evident here, that the nurse failed once again to practice therapeutic communication with the patient by being sensitive to his concern and reassuring him that there was no malpractice done while checking his blood glucose. Furthermore, according to WebMD, one of the many behaviors that can be shown by someone with PTSD, is feeling of danger and being attacked (WebMD, 2017). Also, this proves that the nurse did not do a thorough job in reviewing the patient’s chart, which is beneficial in the success of the nurse to patient relationship. Therefore, as a nurse, she should have immediately used her critical thinking skills to realize that his statement was not normal and reassessed him. Continuously, during lunchtime the patient called for his nurse, he was visibly upset because of the food he was given. It was a diabetic diet which reduced the amount of sugar and carbohydrate. He asked the nurse why he couldn’t have pizza. Instead of the nurse educating the patient about the importance of maintaining a healthy diet she stated, “Listen we are not a Running head: LIFE AFTER WAR 3 restaurant, you will eat the food we give you.” According to Potter and Perry, the nurse violated the Standard of professional performance because her role as a nurse entails not only providing medical care for the patient but also being the patient’s caregiver and educating the patient about the importance of maintaining a healthy diet (2017). Questions: 1) Give two examples of the Standards of Professional Performance that the nurse violated during the patients stay? 2) How has the nurse previous interaction with the patient, interfere with the quality of care? 3) Which step of the Routine Clinical Approach to Pain Assessment and Management did the nurse fail to do when the patient complained of pain?