Uploaded by Himanshu Rana

Governance Challenge

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Background of Haryana
Over the last five years, Haryana has made innovation a hallmark of its governance. The state
has undertaken multiple interventions to improve the quality of life of citizens. Starting with
streamlining public service delivery, the state launched Antyodaya Saral - an online one-stop
platform for 600+ government schemes and services across 40+ departments. Simultaneously,
the state revamped/established 119 state-of-the-art Saral Kendras at the district level and 6,000+
Common Service Centers at the village level to provide the same seamless access to those who
can't use the online platform. The result was evident when Haryana was ranked 1st in the Citizen
Centric Governance Index 2021 by the Government of India. Today, the state has set its targets
higher and seeks to provide proactive scheme and service delivery to citizens without them even
having to apply.
Another example of the state’s progressive approach to governance is how it has tackled the
employment challenge. Through a set of policy, organizational, and technological interventions,
the state streamlined its government recruitment process. Since instituting these reforms, the
state was able to recruit around 45,000 candidates in a period of 18 months as opposed to
around 75,000 in a span of 13 years earlier.
To bring in young professionals into governance, the state launched the Chief Minister's Good
Governance Associates Programme, which is currently in the 7th year of its existence and is the
first state fellowship that has been operational for more than 5 years; it has driven tangible
outcomes on-ground on Haryana’s priority mandates across education, service delivery,
sanitation, rural development, grievance redressal and beyond.
Big, bold ideas executed well to drive scalable impact has been a consistent theme in the way
Haryana has approached its governance challenges.
Case Study Context
Over the next 10 years, with the fourth industrial revolution setting its pace, the qualifications and
skills required for high return livelihood opportunities would be significantly different from what
they are today. With profound and irreversible changes on the horizon
for
the
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post-pandemic world of work, Haryana is already thinking about how to address the skill gap and
prepare its youth for the future. The state wants to create a long-term pipeline of skilled youth
from Haryana who can contribute to building a stronger India in the decades to come.
To achieve this goal, the state has to act decisively in the present, close gaps in the education
and skilling system over the next decade to reap long-term benefits in the decades to follow.
Every year, ~3.85 lakh youth enter Haryana’s workforce from varied backgrounds (see table 1.1
below) from the government and private ecosystem. This figure excludes youth who drop out
before class 10 or never enter the schooling system.
Qualification / Skill-level of the youth that enters the workforce every year
#
Qualification / Skill-level
# Youth
1
Till Class 10 only
33,000
2
Till Class 12 only
90,000
3
Industrial Training Institutes (ITIs)
40,000
4
Graduation degree colleges and universities (BA, BCom, BSc, Btech, etc.)
5
Polytechnics (diploma) colleges / universities
13,000
6
Dropouts from ITIs, degree and diploma colleges (3, 4, 5)
54,000
Total
1,55,000
3,85,000
Table 1.1 (Note - These numbers are estimations based on public data)
Over the last five years, the government has taken significant steps in the education and skilling
sectors to link skilled talent to available livelihood opportunities. Some of these bold reforms are
listed below:
1. Saksham Haryana: The government undertook a combination of administrative and
academic reforms to improve the quality of education provided in 15,000+ government
schools in the state catering to 20 lakh+ students. The government also created a
gamification model for third-party assessments at the block level, with the objective of
making more than 80% elementary grade government school students grade competent.
These efforts were validated by the results of NAS 2021. From being a laggard state in
2017, in 2021 across grades and subjects, Haryana has improved its performance by a
minimum of 10 ranks.
2. e-Adhigam: Recently, the government launched one of the most ambitious digital learning
programs in the country - e-Adhigam, under which it is providing personalized
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and adaptive learning software enabled tablets to ~5 lakh students from grades 9 to 12
with the intent to mitigate the learning gaps caused by COVID-19. The government is also
keen on leveraging the initiative for the implementation of the National Education Policy
(NEP) 2020 which nudges states to reimagine school education and equip students with
21st century skills.
3. Dual System of Training (DST): To impart industry-relevant skills to students in Industrial
Training Institutes (ITIs), the state introduced DST, which allows students to spend part of
their time in classrooms receiving theoretical training and part of it in industrial
establishments receiving hands-on practical training. This model gives students exposure
to the latest machinery, equipment, and industry standards. For industries, it offers a
better-trained pool of talent to hire from. More than 80% of the trainees who underwent
DST in its inaugural batch in 2020-21 received job offers or became self-employed which
was a significant increase from previous years.
4. Apprenticeships: According to the Apprenticeship Act, all establishments with a
workforce of >= 30 are mandated to hire at least 2.5% of their total workforce as
apprentices. However, the implementation of this Act is limited in most states. In a bid to
make its youth industry-ready for permanent employment, in 2017, the Government of
Haryana effectively operationalised the Apprenticeship Act to facilitate government and
private apprenticeships and has successfully appointed 1,30,000 apprentices. Since 2017,
Haryana has emerged as a leader in the country in apprentices appointed per lakh
population. In 2017, the number of apprentices per lakh population was 87, in 2018 it rose
to 233 and at the beginning of 2022 this number had reached 450.
All the reforms listed above are driven by the government in government-run schools or training
institutes. While the youth can avail learning and skilling opportunities from both government and
private entities, the ambit of government control is primarily in the former. What this means is
that while the government can exercise direct control over government institutions to implement
a reform, its influence in the case of private institutions would usually be limited to regulatory or
accountability measures. For example, the Government of Haryana can mandate biometric
attendance in government schools; however, it cannot enforce the same in private schools. The
maximum the government can do is include biometric attendance in the policy for private
schools to refer to. This however does not take away from the huge potential for impact private
institutions hold, when regulated innovatively by the government or when working on ambitious
targets together with the government.
Given the speed at which technology is evolving and the impact of COVID-19 pandemic on the
nature of employment, the qualifications and skills required for future livelihood opportunities will
be fundamentally altered over the next 10 years. The Government of Haryana is looking for
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game-changing and comprehensive solutions that will ensure that when the time comes, the
youth of Haryana is ready to face this challenge head on.
Case Study Problem Statement
What can the Government of Haryana do over the next decade to make its youth future-ready?
To break this down further:
What can the Government of Haryana do / facilitate over the next 10 years to ensure readiness
of its youth for relevant livelihood opportunities both inside and outside the state in a
sustainable manner?
The underlined words in the problem statement can best be understood as below:
1. Do / facilitate: The government can implement your solutions directly or facilitate its
implementation by working with / through other private entities.
2. Readiness for relevant livelihood opportunities: The youth is equipped / enabled with
qualifications and skills required for livelihood opportunities i.e., jobs or entrepreneurial
opportunities of the future.
3. Youth: Youth in this context refers to the population that is currently in the 8-15 age
bracket and in the next 10 years will be entering the active workforce of Haryana at the
age of 18-25 through varied sources mentioned in the previous section.
4. Sustainable manner: The solution should focus on structural
ideas
that
will
keep
producing skilled talent year-on-year after implementation.
The state government wants to ensure that the youth of Haryana is “ready and capable” to be
economically productive and socially responsible. The qualification and skill requirements for
high return livelihood options would be significantly different in the next decade than they are
today. These would also differ for livelihood opportunities in Haryana’s context across gender,
economic condition and location (rural/urban). The response the government’s interventions
receive will also vary depending on the cultural context and preferences of the youth of Haryana.
Anchored in the context of Haryana’s demography and the needs of the coming 10 years, design
a solution the government can drive or facilitate in the next 10 years to secure their youth’s
future. By 2032, Haryana should have in place a pipeline of quality talent with qualifications and
skills relevant to the future of work in and outside the state.
Your comprehensive solution should include 2 to 3 game-changing ideas that are tied together
under an overarching solution approach. Explore ideas that leverage data, technology, and / or
private ecosystem partnerships that will help in achieving the goal. As you define the solution, do
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keep in mind the short-term wins that can be demonstrated in the journey to maintain
momentum in the system for long-term structural reforms.
Campus Round Submission
In the Campus Round, teams across all campuses are expected to submit an executive pitch
video along with a supporting one-pager document. Teams shall upload the executive pitch video
link and the one-pager PDF through the link provided on the TGC 2022 Unstop page. The below
mentioned elements should be covered in the executive pitch video and supporting one-pager.
Guidelines for the executive pitch video
For the video, please follow the below format for the submission:
1. Format requirements: The maximum time limit for the executive pitch video is 3 minutes.
Teams are requested to ensure that the video is recorded in the landscape format with one
or more team members speaking in the video.
2. Content requirements: The executive pitch video should cover a summary of your
understanding of the problem statement, capture the 2-3 game-changing ideas in your
solution and synthesize the impact outcomes you are targeting. The suggested time split
across these three areas is 30 seconds : 120 seconds : 30 seconds.
3. Submission requirements: The executive pitch video is to be uploaded on the TGC 2022
Unstop page as a YouTube link. The video must be uploaded on YouTube with privacy
settings changed to "unlisted". Refer to the link here to change the video privacy settings
on YouTube.
Guidelines for the supporting one-pager
The executive pitch video and one-pager should be in consonance with each other. Within the
one-pager, teams are requested to use ‘Calibri’ font with 10 as the minimum font size. Kindly set
the margins to not less than 0.25 inches across all dimensions. You can refer to the sample
one-pager in the additional resources section to understand the recommended format of a
one-pager. The one-pager should include, but not be limited to, the below points:
1. Problem Hypothesis: Capture your understanding of the problem in Haryana’s context and
list up to 5 problems you have identified.
2. Solution: Explain your solution approach and mention the 2-3 game-changing ideas that
can help the state solve the problem.
3. Value proposition: Identify the key stakeholders (including beneficiaries) in your solution
and list the value proposition and incentives for them.
4. Impact outcomes: List the long-term outcomes that will be achieved over the next 10 years
along with the short-term wins you will generate in the next 3 to 5 years to sustain the
momentum throughout.
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5. Risks: Identify up to 5 key risks that you will have to mitigate for the successful
implementation of your solution.
Submission Deadline: 7 August 2022, 11:59 PM.
Solution Feasibility Matrix
The quality of your solution will depend on how well it fares in a stress-test against the six criteria
listed below:
1. Game-changing innovation: A game-changing innovation can include outlining a novel
idea or replicating a popular idea implemented in another country / state in Haryana’s
context or transforming the operations of an existing initiative in Haryana.
2. Socio-political desirability: The solution should be acceptable and contextualized to the
citizens / beneficiaries of Haryana. It should not offend the sentiments of the citizens. It
should also be politically relevant; it should be something that can be backed by Haryana’s
political leadership.
3. At-scale implementability: The solution should not be a pilot restricted to certain
geography or cater to a small subset of a beneficiary segment; but be designed for scale.
4. Win-win for stakeholders: The solution should have a clear value proposition for every
stakeholder that would incentivize them to act towards its successful implementation.
5. Financial viability: The solution should be financially feasible and sustainable. It should be
justified with socio-economic benefits.
6. National replicability: While the solution will be grounded in Haryana’s context, the idea
should be replicable across other states as well with adequate contextualisation.
Additional Resources
Relevant departments of Government of Haryana
1. Department of School Education - Link
2. Department of Higher Education - Link
3. Department of Technical Education - Link
4. Haryana Skill Development Mission - Link
5. Industrial Training Institutes Haryana - Link
Public sources for data
1. Data for school education - Link
2. Data for vocational education in schools - Link
3. Report on higher education - Link
4. Prospectus for diploma education in Haryana - Link
5. Report on life skills delivery for young people - Link
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Understanding governance transformation
1. Transformation of public service delivery in Haryana - Link
2. Transformation of school education in Haryana - Link
Reference document for recommended dot-dash format in the one-pager - Link
Note from the TGC 2022 Organizers
As the competition kicks off, we would like to wish all participating teams the very best in their
TGC journey. We eagerly look forward to receiving your submissions and seeing a myriad of
game-changing ideas being proposed to tackle the needs of the future of work for millions of
youth in Haryana (and beyond).
Over the coming weeks, we hope to give you an engaging and immersive exposure to the
governance ecosystem in India. We also hope you are as excited to come along on this journey
with us as we are! From all of us at TGC, all the best and we hope to see you at the Nationals!
Please refer to the below points for additional information:
1. To address your queries, an AMA webinar will be held on 2 August 2022, 7:00 PM.
2. You can mail us at query@thegovernancechallenge.co.in for any queries / clarifications.
3. For details on further rounds, please visit The Governance Challenge page on Unstop.
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