Tell me about yourself answer. I have spent the last 8 years developing my skills as a NOC engineer, team Lead, a supervisor, and a manager for MTN Rwanda plc., where I have been recognised for best performance and been promoted thrice (3times). I love managing teams and solving customer Issues.” Although I love my current role, I feel I’m now ready for a more challenging assignment and this position really excites me. As Noc manager position, how do you measure your success as a manager? Management basically has the responsibility to set goals and ensure that these goals are met. Building a strong team capable of withstanding any pressure, working with relevant data and ensuring that all deadlines are met. The company will always continue to grow under my supervision.” As Noc manager position, how do you keep staff members motivated? I always endeavor to show recognition to members of staff that meet goals and in my experience, I have seen that this keeps them motivated to take on more tasks. Where possible, I make the tasks delegation interdependent so that staff members can learn to work with each other and improve one another to get the best out of themselves.” 8. What are your strengths? being a problem solver, being a motivator, being a natural leader, the ability to perform under pressure, a positive attitude, loyalty What do you see yourself doing in five years? I would like to be the best in my department, or I’d love to be the person my colleagues can rely on. I also feel I would be skilled and experienced enough to handle whatever responsibilities might come my way As Noc manager position, what is your viewpoint of management. I am of the opinion that a team should have specific individuals who are experts or most qualified to handle certain tasks, so as a leader, I would distribute the workload as evenly as possible to ensure that the best hands for different tasks are put where they are most effective. This will be done by ensuring that every member of the team has the skill and resourcee needed to complete his/her tasks As Noc manager position, what would you do if you had a subordinate doing their job inefficiently? Well, everyone that works with me is an extension of my effectiveness as a manager and as such, I will have a heart-to-heart with the employee in question however, if nothing changes and it starts to affect the company bottom line, well, that’s my responsibility as well. What are your salary expectations? Money isn’t a key factor. Rather my primary goal is career advancement I don’t expect you to go into too much detail – but why are you leaving your last job? To enhancee my career development and a seeking out of new challenges As Noc manager position, how would your co-workers describe you? “Well, my colleagues will tell you they can count on me. They will tell you that I am a team player and someone they enjoy working with.” and that’s why I wanted to interview with your firm. This position seems like a great opportunity to advance those skills I just talked about, and continue building my career and challenging myself”. A service delivery manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization Why did you apply for this position? “Since beginning my career, I’ve wanted to work for a larger organization in this industry, and I know you’re one of the leaders in this space. I’m very interested in your products/services, especially the mobile applications you’re building recently, so I’d be excited to come here and grow my skills with an organization like yours. Why are you looking to leave your current company? “I’m looking for more leadership opportunities. I’ve been at my company for three years and have really enjoyed the experience but I feel in order to take the next step in my career, it’d be helpful to join a larger organization and use what I’ve learned in the past to lead more projects. That’s why this ProjectManager role excited me.” How do you make decisions? “I typically list out all available options and then weigh the pros and cons and expected outcomes of each. If other teams or people are impacted by the decision, I’ll ask for their thoughts, too. Sometimes a peer will point out a pro or con that I hadn’t seen, so I find it helpful to talk to others when appropriate. After this, I’ll choose the course of action that I feel is most likely to bring about the best outcome. I also weigh the risks of each possible decision. If one decision has a good potential outcome but comes with too much risk for the company, then it may not be the right choice. Would you like me to give an example? Or did that answer your question Do you want to tell us anything else about you? “No, I think we covered the important topics here. I’m satisfied if you are. I’m looking forward to hearing your feedback, though, and the role sounds exciting to me.” What is Your Greatest Weakness?" I used to wait until the last minute to set appointments for the coming week, but I realized that scheduling in advance makes much more sense. I’m now much more proactive about scheduling meetings, and this allows me to plan and segment out my work for the week without having to guess at when I’ll need to leave time for meetings.
