Team Charter
Project Title
Expectation
Attendance
Participation
Focus
Interruptions
Preparation
Timeliness
Decisions
Data
Application of Six Sigma to reduce variability in gear sizes
Example
Attendance is required at all team
meetings. Changes in meeting times
must be made at least 24 hours ahead
of time.
Team members may not be substituted
unless approved by team leader.
We will stay on task and on topic, using
the Project Charter as our guide. A
meeting agenda will be publishedat
least one day in advance.
Interruptions for emergencies only.
Phones turned to silent.
All deliverables are expected to be
completed in a timely manner. Each
meeting will have a published agenda.
Meetings will begin promptly as
scheduled.
We will choose the best decisionmaking method for each situation. We
will support decisions made by the
team.
Team Rule
Meetings will start at the agreed time, meetings won’t wait
for anyone to start
Everyone will give an opinion to contribute to the meeting
Development
There will be an agenda the team will follow, each one can
get a copy or we can project the agenda
Do not interrupt when someone is talking
Team performance will be quantified weekly
Meetings will start and end as scheduled
If there is any tie between options we will prioritize
Objectives
We will rely on data to make decisions.
We will rely on data to make decisions
Team Charter
Project Title
Expectation
Conflict
Application of Six Sigma to reduce variability in gear sizes
Example
We welcome honest disagreements, as
long as everyone is treated with
respect. A facilitator will be used if
conflict cannot be resolved.
Team Rule
Every conflict will be attended by the team as a whole.
Other
Team Member
Role
Juan Angeles
Leonardo
Israel
Gabriel Flores
Rodrigo
Team Leader
Team Member
Mendoza
Team Member
Team Member
Signature
Team Charter
DATA COLLECT
ION PLAN
CTQ
Metrics
Collection Method
Analysis Tools
Sampling Plan
Internal diameter of
milled gears
Diameter mean of
1,100 +/- 0,001
inches
Nondestructive tests,
inspections
Statistic mean,
histograms, inference
Interview technicians
who perform the
process and take a
representative
sample
of day production
Sampling
Instruction
Team members
collect random
gears during the
shifts to measure
the internal
diameter.
PROCESS MAP
Operator checks the cutting
Gears get into the milling station
tool (position, diameter,
curent state)
Cleaning of milling area
Operator collocates the
gear into position
Operator performs the
cutting carefully according
to specifications of
materials, speed, etc (here
is where defects are
generated