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2022 Communication Lab Scenarios

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RNSG 1125 Psychiatric Nursing: Mental Health Promotion, Maintenance, and
Restoration across the Lifespan
CRN-14511 Spring 2022 Semester 202014
Unit 2: Therapeutic Communication
Schizophrenia
Scenario #1
Zane Mart is a 32-year-old male who was recently diagnosed with schizophrenia. Mr. Mart
is being treated with paliperidone, which has decreased the severity of his auditory
hallucinations. Mr. Mart tells you that he wants to talk about the voices he is hearing.
Mr. Mart states that the voices are telling him to kill his mother. He states that his
medicine is given to him by the government and will make him lose his mind so that the
government will control him, and Jesus will come back to get him. Add on to this
scenario with typical behaviors found in the book for Schizophrenic Patients. Remember
you will have to give lots of subjective and objective data so that the students looking at
your group can get an adequate care plan. Present therapeutic and non-therapeutic
techniques.
HINTS: Use communication when assisting the patient with discharge education and
address patient fears related to discharge. Non-therapeutically and therapeutically. Use
open ended questions to discover patient resources and support available. Assist the
patient by reflecting and allowing the patient to explore feelings. Assist the patient with
remaining calm if possible. Assess the patient for safety measures and provide for
patient safety. Using multiple therapeutic techniques as defined in your book, role play
this scenario with multiple students being the nurses on the team and participating in
the assessment. This scenario should last approximately 15 minutes with audience
participation at the end. List the therapeutic techniques used while communicating
with the patient as well as the non-therapeutic techniques. At the end of the scenario,
ask the nursing students to identify the techniques that were used in the scenario and
then advise them of the types that were used and why these were therapeutic. Submit
the written scenario to your instructor WITH NO GROUP NAMES ON IT.
RNSG 1125 Psychiatric Nursing: Mental Health Promotion, Maintenance, and
Restoration across the Lifespan
CRN-14511 Spring 2022 Semester 202014
Unit 2: Therapeutic Communication
PTSD
Scenario #2
Blake Griffin is a 26-year-old male admitted with posttraumatic stress disorder (PTSD). He
was diagnosed with PTSD after being deployed twice in Afghanistan during his military
service. Blake has been experiencing hypervigilance, difficulty sleeping, and nightmares
of a bombing he witnessed. Blake wakes up in the middle of the night and stands guard
pacing the floor and experiences panic attacks when hearing loud n noises such as
fireworks, gunshots, and tornado sirens. He cannot go where there are loud crowds as
that triggers him. Blake has not been able to navigate the VA to get any assistance for
his anxiety he has sometimes because he has difficulty driving without having flashbacks
on the road.
HINTS: Use communication when assisting the patient with discharge education and
address patient fears related to discharge. Non-therapeutically and therapeutically. Use
open ended questions to discover patient resources and support available. Assist the
patient by reflecting and allowing the patient to explore feelings. Assist the patient with
remaining calm if possible. Assess the patient for safety measures and provide for
patient safety. Using multiple therapeutic techniques as defined in your book, role play
this scenario with multiple students being the nurses on the team and participating in
the assessment. This scenario should last approximately 15 minutes with audience
participation at the end. List the therapeutic techniques used while communicating
with the patient as well as the non-therapeutic techniques. At the end of the scenario,
ask the nursing students to identify the techniques that were used in the scenario and
then advise them of the types that were used and why these were therapeutic. Submit
the written scenario to your instructor WITH NO GROUP NAMES ON IT.
RNSG 1125 Psychiatric Nursing: Mental Health Promotion, Maintenance, and
Restoration across the Lifespan
CRN-14511 Spring 2022 Semester 202014
Unit 2: Therapeutic Communication
BIPOLAR DISORDER
Scenario #3
Joann has been brought to the emergency department (ED) after driving her car into a ditch. When
the police came to her aid, she told them that she has been having trouble with the car and that
she now wants to “leave it right there with the witch in the ditch!” She appears to be overly
cheerful; she is constantly talking, laughing, and making jokes and is wearing copious amounts
of perfume and makeup. She is actively pacing back and forth beside the car and is impatient
when they indicate to her it may “take a while to clear up the situation.” Joann attempts to
leave the scene of the accident. The officers thwart this action and decide that in addition to her
impulsivity, she is obviously a danger to herself and others in her present state. They place her
in the squad car for transportation to Virginia Beach General Emergency Department. After
admission to the ED, Joann is seen by the psychiatric emergency response nurse, who orders a
psychiatric consultation. Joann is by now becoming increasingly impatient and upset. While
pacing, Joann states, “I don’t want to be here, and you can’t make me. Let me go, you’re the
one with the problem. I am the doctor here over the entire hospital, and I am going to fire
anyone who does not let me go out this door. Right now!” She asks to call her sister who is really
a “guardian angel.” Her sister, Mary, is called. She comes to the ED and reports that her sister,
Joann, was diagnosed with bipolar disorder when she was 16 years old. She is usually admitted
to the hospital twice a year. “She stopped taking her lithium about 2 months ago.” Joann told
Mary that she did not need lithium anymore because she was not sick. Mary adds that their
mother had bipolar disorder. Mary reports that Joann appears like she has not been eating
because her sister looks very thin. However, Mary cannot tell the staff anymore because Joann
has not allowed her to enter her apartment. Mary warns the staff that Joann has made serious
suicide gestures in the past. The ED physician determines that Joann is not safe, is delusional
and confused, and is not capable of caring for herself at home. He decides to detain her
involuntarily at the psychiatric facility. When the attending physician informs Joann of this
decision, her agitation escalates, and she curses and spits in the direction of her sister and
verbally threatens the staff. The physician orders Haldol and Ativan to be administered orally,
but Joann refuses to take it and kicks the physician. “You are trying to poison me.” Security is
called, and Joann is restrained and given Haldol, Cogentin, and Ativan intramuscularly. The
psychiatrist contacts the local community services board, and an intake officer arrives to
perform an assessment for a temporary detention order. It is decided that Joann should be
hospitalized during the acute manic phase and started on lithium therapy immediately. It is
hoped that medications and a controlled environment will prevent further escalation of the
manic state and prevent possible exhaustion and cardiac collapse.
HINTS: Use communication when assisting the patient with discharge education and
address patient fears related to discharge. Non-therapeutically and therapeutically. Use
open ended questions to discover patient resources and support available. Assist the
patient by reflecting and allowing the patient to explore feelings. Assist the patient with
remaining calm if possible. Assess the patient for safety measures and provide for
patient safety. Using multiple therapeutic techniques as defined in your book, role play
this scenario with multiple students being the nurses on the team and participating in
the assessment. This scenario should last approximately 15 minutes with audience
participation at the end. List the therapeutic techniques used while communicating
with the patient as well as the non-therapeutic techniques. At the end of the scenario,
ask the nursing students to identify the techniques that were used in the scenario and
then advise them of the types that were used and why these were therapeutic. Submit
the written scenario to your instructor WITH NO GROUP NAMES ON IT.
RNSG 1125 Psychiatric Nursing: Mental Health Promotion, Maintenance, and
Restoration across the Lifespan
CRN-14511 Spring 2022 Semester 202014
Unit 2: Therapeutic Communication
Substance Abuse: Addiction
Scenario #4
Ms. Krocker, a 64-year-old widow, is brought to the emergency department by her niece after she
was called to pick up her aunt from her job for allegedly being intoxicated while working. Ms.
Krocker has worked in the ladies’ cosmetics section of a local department store for over 35
years. The psychiatric emergency response nurse, Ann Jones, is paged and called to the
emergency department to perform an initial screening. Nurse Jones begins the assessment by
asking all the typical drug and alcohol screening questions—“Do you drink alcohol?” “Have you
taken any medicine or drugs?”—to which Ms. Krocker answers “No” or “Never” to each
question. “Why are you asking me these questions? Certainly, I am sure I have taken a vitamin
or two or an aspirin for a headache now and then, but to all your questions—no ma’am, I do not
and I have not.” Nurse Jones returns to the attending physician and inquires whether the
laboratory reports are back. Ms. Krocker’s blood alcohol level (BAL) is 280. She is at risk for
alcohol withdrawal because she drinks a large amount of alcohol and has done so for 4 years.
Nurse Jones asks her, “When was your last drink of Listerine?” Ms. Krocker states that she had
her last bottle of Listerine 3 hours earlier. Nurse Jones asks her, “About how much Listerine do
you drink a day?” Ms. Krocker opens her purse and reveals seven 4-ounce bottles of Listerine.
She says she fills them every day and uses all of them through the course of her 8-hour shift.
Nurse Jones immediately looks up the chemical composition of Listerine and consults with the
attending physician, who orders an immediate assessment of the salicylate levels. Ms. Krocker is
admitted to the intensive care unit (ICU), where the staff can monitor her liver function tests,
blood studies, and hydration. Ms. Krocker complains that she is being admitted to the ICU. “I do
not see why I need to. I only drink Listerine.” Nurse Jones tells her that a substantial amount of
alcohol and salicylates are in Listerine, and that admitting her to the ICU is necessary to monitor
her withdrawal symptoms.
HINTS: Use communication when assisting the patient with discharge education and
address patient fears related to discharge. Non-therapeutically and therapeutically. Use
open ended questions to discover patient resources and support available. Assist the
patient by reflecting and allowing the patient to explore feelings. Assist the patient with
remaining calm if possible. Assess the patient for safety measures and provide for
patient safety. Using multiple therapeutic techniques as defined in your book, role play
this scenario with multiple students being the nurses on the team and participating in
the assessment. This scenario should last approximately 15 minutes with audience
participation at the end. List the therapeutic techniques used while communicating
with the patient as well as the non-therapeutic techniques. At the end of the scenario,
ask the nursing students to identify the techniques that were used in the scenario and
then advise them of the types that were used and why these were therapeutic. Submit
the written scenario to your instructor WITH NO GROUP NAMES ON IT.
RNSG 1125 Psychiatric Nursing: Mental Health Promotion, Maintenance, and
Restoration across the Lifespan
CRN-14511 Spring 2022 Semester 202014
Unit 2: Therapeutic Communication
Anorexia: Eating Disorder
Scenario #5
Binge Eating Disorder
Angela is a 25-year-old lawyer who gives a history of overeating since 10 years of age. She
seeks treatment at a community mental health center because she has recently felt more
depressed. She is a lawyer in a prestigious firm and has been adjusting to a new director and her
new director’s style of management. “This isn’t an easy process. She demands results without
giving me enough time on the projects. It is really stressful. My other boss was supportive and
encouraging. Eating relieves the feelings of anxiety following work.”
She is eating more than usual and has begun to stop at fast food restaurants prior to dining with
her partner at home. Secretly eating large amounts is a regular event, followed by guilt and
shame. “I have been doing this since grade school and have never found a way to stop. There
isn’t a diet that I haven’t tried; it’s hopeless. I don’t vomit or use diuretics after eating.”
She denies thoughts of suicide and presents with mild depression. Her concern is her eating
disorder more than her weight or mood.
HINTS: Use communication when assisting the patient with discharge education and address patient
fears related to discharge. Non-therapeutically and therapeutically. Use open ended questions
to discover patient resources and support available. Assist the patient by reflecting and
allowing the patient to explore feelings. Assist the patient with remaining calm if possible.
Assess the patient for safety measures and provide for patient safety. Using multiple
therapeutic techniques as defined in your book, role play this scenario with multiple students
being the nurses on the team and participating in the assessment. This scenario should last
approximately 15 minutes with audience participation at the end. List the therapeutic
techniques used while communicating with the patient as well as the non-therapeutic
techniques. At the end of the scenario, ask the nursing students to identify the techniques that
were used in the scenario and then advise them of the types that were used and why these
were therapeutic. Submit the written scenario to your instructor WITH NO GROUP NAMES ON
IT.
RNSG 1125 Psychiatric Nursing: Mental Health Promotion, Maintenance, and
Restoration across the Lifespan
CRN-14511 Spring 2022 Semester 202014
Unit 2: Therapeutic Communication
Major Depressive Disorder
Scenario #6
Denise is a 42-year-old certified public accountant (CPA) who dreams each year that she will
board a cruise ship the day after Tax Day and go somewhereanywherebut Portsmouth,
Virginia. Each year the dream, like the ocean, ebbs and flows, but this year she is not even going
to think about such a “ridiculous idea.” In fact, she does not even have the energy to dream;
getting out of bed and preparing to go to work is simply too labor intensive. Each evening
Denise retires to bed with a lack of energy to complete her normal tasks such as readying her
clothes for work and making a lunch. She lacks the energy to shop in the evening; consequently,
she eats mostly crackers and canned soup. She is not hungry, and her scale reflects this. She has
lost 15 pounds over the last two months. She does not attend to her makeup or clothes; she finds
both too taxing. The clothes she selects are drab and not ironed. At work she makes no effort to
talk with her coworkers and does not initiate new contacts with clients. The normal work of
filing taxes and writing reports, which she used to enjoy, are overwhelming, and she feels too
disorganized to complete them. Telephone calls and email messages from friends are ignored.
Attendance at work is spotty. Stephanie, her sister, becomes alarmed with Denise’s unanswered
telephone calls and emails. Worried, she decides to visit her sister at home. She finds the
apartment unclean and in disarray. Denise is unkempt, disheveled, and looks sad. Her voice is
monotone and flat. Denise tells Stephanie that she feels “sad and hopeless. Nothing is ever going
to change. I am a bad person and I can’t even do my work right. Although I sleep for many
hours, I am still tired all the time.” Stephanie is alarmed at the changes in her sister and arranges
for Denise to visit a health care worker at the medical clinic. A nurse practitioner greets Denise
in the clinic. She completes an initial physical and psychological assessment and determines that
Denise is suffering from major depression. The nurse makes an appointment for Denise the
following day.
HINTS: Use communication when assisting the patient with discharge education and address patient
fears related to discharge. Non-therapeutically and therapeutically. Use open ended questions
to discover patient resources and support available. Assist the patient by reflecting and
allowing the patient to explore feelings. Assist the patient with remaining calm if possible.
Assess the patient for safety measures and provide for patient safety. Using multiple
therapeutic techniques as defined in your book, role play this scenario with multiple students
being the nurses on the team and participating in the assessment. This scenario should last
approximately 15 minutes with audience participation at the end. List the therapeutic
techniques used while communicating with the patient as well as the non-therapeutic
techniques. At the end of the scenario, ask the nursing students to identify the techniques that
were used in the scenario and then advise them of the types that were used and why these
were therapeutic. Submit the written scenario to your instructor WITH NO GROUP NAMES ON
IT.
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