Module 6 BIS 963 Operations Management Location Strategies Prof. Aziz Ezzat ElSayed, Ph.D. Professor of Industrial Engineering College of Engineering and Technology Arab Academy for Science and Technology Abu-Kir Campus, Alexandria, Egypt Main Reference: Operations Management: Sustainability and Supply Chain Management, Jay Heizer, Barry Render, Chuck Munson, Global Edition, 12/E, ©2017 • Pearson 1 Agenda (Learning Objectives) • Central Hub Location – • Importance of Location Decisions • Factors Affect Location Decisions 1) 2) 3) 4) 5) 6) 7) Labor Productivity Exchange Rates and Currency Risks Tangible & intangible Costs Political Risk, Values, and Culture Proximity to Markets Proximity to Suppliers Proximity to Competitors (Clustering) • Methods to evaluate Location Alternatives (Factor Rating – Center of Gravity - Location BEA) © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 2 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 1 Central Hub Location 672 Planes 80,000 Trucks The largest Airline in the world FedEx Super hub in Memphis Tennessee, USA ,100 Aircraft fly each night with > 5 million packages and documents © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 3 Central Hub Location preliminary sorting area Secondary sorting area Memphis facility covers 140,000 m2 . At a preliminary sorting area, packages are sorted and sent to a secondary sorting area © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 4 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 2 Central Hub Location Packages are checked by city, country, placed in containers and then loaded onto aircraft for delivery to 215 countries. © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 5 Central Hub Location Why was Memphis picked as FedEx’s central location? (1) It is located in the middle of the U.S. (2) It has very few hours of bad weather closures. (3) It provided FedEx with generous tax incentives. © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 6 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 3 Central Hub Location The point-to-point model enables a greater number of routes (16) but some routes may have a low frequency of service, with high cost. The hub-and-spoke model concentrates movements in a lesser number of routes (8), but with higher frequency of service, thus minimizing time and cost between most origins and destinations. © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 7 Importance of Location Decisions • Long-term decisions • Difficult to reverse • Affect fixed & variable costs Transportation cost , Other costs: Taxes, wages, rent etc. • Objective: • Maximize benefit of location to the firm. • Global Location Decision Sequence: Country Selection Factors Region Selection Factors Site Selection Factors © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 8 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 4 Factors Affect Location Decisions 1. 2. 3. 4. 5. 6. 7. Labor Productivity Exchange Rates and Currency Risks Costs Political Risk, Values, and Culture Proximity to Markets Proximity to Suppliers Proximity to Competitors (Clustering) 9 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 1. Labor Productivity • A country’s low wage rate is not enough to select a certain location. What an OM is really interested in is the cost per unit which combines the production and the wage rate. Cost per unit Labor Cost in $ per day Productivity in units per day • Example: Otis Elevator moved its plant from Mexico to South Carolina - why ? Location Wages per day Units Produced per day Unit Cost ($) South Carolina $70 Mexico $25 60 20 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts $1.17 $1.25 10 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 5 Hedging = إجراء للتحوط من موقف غير مالئم 2. Exchange Rate & Currency Risk • Exchange rates can have a significant impact on costs. • Firms can take advantage of a favorable exchange rate by relocating or exporting to a foreign country. • As foreign currency continually rise and fall in all countries, a good location in 2017 could be a disastrous one in 2021. • Operational hedging is a situation where firms with excess capacity in multiple countries can shift production levels from location to location as exchange rates change. 1 US Dollar To Japanese Yen 1 USD = 110.79 JPY June 27 2021 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 11 Cost of Living is usually measured by Income per Capita 3. Costs related to Location Tangible Costs Intangible Costs • costs that are readily identifiable and precisely measured. • less easy to quantify but are real and could be crucial to a business's success or failure • Utilities • Quality of education • Labor and Materials • Public transportation • Transportation of raw materials and products • community attitudes toward the industry and company • Depreciation and taxes • Quality and attitude of employees. • Cost of Living • Quality-of-life • Site construction • Climate • Government incentives • Customer loyalty © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 12 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 6 4. Political Risk, Workers Values & Culture Local Government Workers Values Global Culture • Attitude toward • Worker talents • Punctuality private investment attitudes • Incentives • Attitudes towards • Type of Legal turnover system • Zoning restrictions • Role of unions • Ethical issues • Pollution • Absenteeism as a • Level of Corruption & prevention codes phenomena Bribery • Spoken • Political Stability • Employment Languages stability • Religions • Intellectual (being able to keep the same job for a long time) property rights © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 13 5. Proximity to Markets • Very important to services. • : Sometimes in Industry - Why JIT systems was developed in Japan? – Why Overseas plants ? high transportation costs may make it important to manufacturers. • Market oriented facilities: Space required for output >> Space required for inputs Examples: Car Manufacturing. Appliances. © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 14 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 7 Perishable = fresh , delicate 6 Proximity to Suppliers • Perishable goods and bulky raw materials with high transportation costs • Raw material oriented facilities ; weight of inputs >>> weight of output • Tends to be closer to the raw material resources. • Example: Aluminum industry, the most important is electricity, it dominates all other raw material Inputs Alumina Coal Electricity Aluminum Smelting Plant Output Aluminum © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 15 7- Proximity to Competitors • Clustering often driven by resources such as natural, information, capital, and talent. • Found in both manufacturing and service industries • Examples? © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 16 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 8 7- Proximity to Competitors Clustering of Companies Reason for clustering Locations Software firms Silicon Valley, Boston, Bangalore (India) Talent resources of bright graduates in scientific/technical areas, venture capitalists nearby Race car builders Huntington/North Hampton region (UK) Critical mass of talent and information Theme parks (Disney World, Universal Studios) Orlando, Florida Entertainment spot, warm weather, tourists, and inexpensive labor Fast food chains (Wendy’s, Sites within 1 mile of Stimulate food sales, McDonald’s, Burger King, each other (usually high traffic flows and Pizza Hut) on highways) © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 17 Methods to evaluate Location Alternatives 1. The Factor-Rating Method 2. Center-of-Gravity Method 3. Location Break-Even Analysis © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 18 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 9 1- Factor Rating Method 1. 2. 3. 4. 5. 6. List relevant factors for location selection Assign importance weight to each factor (0-1.0) Develop scale for each factor (100 maximum) Score each location using factor scale Multiply scores by weights for each factor & total Select location with maximum total score 1 2 5 3 4 = Select France 6 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 19 2- Center of Gravity Method • Finds location of single distribution center or a warehouse serving several destinations • Used primarily for services (Bank locations, retail stores, etc.) • Input Data: Location of existing destinations is known in the form of the (X-Y) coordinate of each. Examples: Markets, cities, retailers etc. Volume (quantity) to be shipped to of from each point destination. © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 20 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 10 2- Center of Gravity Method • Place existing locations on a coordinate grid Grid has arbitrary origin & scale Maintains relative distances • Calculate X & Y coordinates for ‘center of gravity’ Gives location of distribution center Minimizes transportation cost Center of Gravity Method Equations X W W i Center of Gravity X-Coordinate COG X i i i i Center of Gravity Y-Coordinate YW W i COG Y i i Xi = x coordinate of location i Wi = Volume of goods moved to or from location i Yi = y coordinate of location i i i 21 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts Applying Center of Gravity • Consider the case of Target outlet stores (a chain discount store). The firm’s store locations under consideration are in Chicago, Pittsburgh, NY and Atlanta. They are currently supplied out of an old and inadequate ware house in Pittsburgh, the site of the chain’s first store. Data on demand rates at each location and Its current store locations (taking an arbitrary origin) are as follows: : Location Demand (Containers/month) X (km) Y (Km) Chicago 2,000 30 120 Pittsburgh 1,000 90 110 New York 1,000 130 130 Atlanta 2,000 60 40 • Target’s OM has decided to find some central location in which to build a new warehouse. • Find the location of the new warehouse using the COG method. © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 22 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 11 Center of Gravity: Solution 1000 New York (130,130) Y 1000 Pittsburg (90,120) 2000 Chicago (30,120) 150 120 X W W YW W i COG X i i i 90 i COG (66.7,93.3) i 60 New location is Near central Ohio 2000 Atlanta (60,40) 30 30 COG Y i i i i 60 90 120 150 X COGX = [(30)(2000) + (90)(1000) + (130)(1000) + (60)(2000)] / (2000+1000+1000+2000) = 66.7 COGY= [(120)(2000) +(120)(1000) +(130)(1000) +(40)(2000)] / (2000+1000+1000+2000) = 93.3 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 23 Excel Add-in Center of Gravity X Y 66.666667 93.33333 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 24 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 12 3- Location Break-Even Chart • Example : Consider 3 locations with the following data: City Akron Bowling Green Chicago =30000+(75*2000) Fixed Cost $30,000 $60,000 $110,000 Total cost $180,000 Variable Cost $75 $45 $25 $150,000 $160,000 • Assume a Daily volume of 2000 units • Calculate the total cost Total Cost = Fixed Cost + (Variable Cost x Volume) • Thus @ 2000 units, Bowling Green is the best alternative • But what if the daily output changes ? 25 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts Location Total cost Location Break-Even Chart Daily cost @ Daily Volume = 2000 units – $180,000 – – $160,000 – $150,000 – – $130,000 – – $110,000 – – – $80,000 – – $60,000 – – – $30,000 – – $10,000 – | – 0 Akron $180,000 B. Green $150,000 Chicago $160,000 Chicago FC Bowling FC Akron lowest cost | 500 Chicago lowest cost Bowling Green lowest cost | | 1,000 1,500 | 2,000 | 2,500 Akron FC | 3,000 Volume (units) © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 26 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 13 Location Break-Even Chart Calculations @ Volume Q1: Akron Cost = Bowling Green Cost $30,000 + $75 Q1 = $60,000 + $45 Q1 $75 Q1 - $45 Q1 = $60,000 - $30,000 $30 Q1 = $30,000 Q1 = 1,000 @ Volume Q2: Bowling Green = Chicago Cost $60,000 + $45 Q2 = $110,000 + $25 Q2 $45 Q2 - $25 Q2 = $110,000 - $60,000 $20 Q2 = $50,000 Q2 = 2,500 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 27 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 28 © Copyright Prof. Dr. Aziz Ezzat ElSayed – BIS 963 Operations Management - Lecture Handouts 14