Feedback form Please spare some minutes of your time to answer the following questions as precisely as possible and send the form back to us. YES NO 1.) Were you satisfied with the execution of the order? If NO, please indicate why. 2.) Have the machines been damaged during transport? If YES, please indicate the damage. 3.) Were there any problems during the setting into operation of the machines? If YES, please indicate. 4.) Are there any serious problems during the game operation? If YES, please indicate. 5.) Are you satisfied with the software functions? If NO, please indicate suggestions for improvement. 6.) Are you satisfied with the error handling? If NO, please indicate suggestions for improvement. 7.) Are you satisfied with the cash handling? 45M620N2UK-02 If NO, please indicate suggestions for improvement. 8.) Do you think that the machines are user-optimized? If NO, please indicate suggestions for improvement. 9.) Are you satisfied with the hardware? If NO, please indicate suggestions for improvement. 10.) Are you satisfied with the spare parts supply? If NO, please indicate why. 11.) Are you satisfied with our Technical Support? If NO, please indicate why. 12.) Are our machines attractive for the players? If NO, please indicate why. 13.) Other general suggestions for improvement: Remitter: Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com User Manual 45M620N2UK-02 For machine types: Classic 2.0 Video Series Kernel 5.3 Classic 2.0 Masterslot Series Kernel 5.3 Diplomat Series Kernel 5.3 The author of this manual has devoted great care to the production and compilation of all technical information taking advantage of advanced controlling mechanisms. Nevertheless, possible errors cannot be totally excluded. Thus, NOVOMATIC cannot be held liable nor does it take legal responsibility for any consequences that may arise from incorrect statements. Of course, the author welcomes any notification of errors. Please report errors or comments to our company. Phone No. +43 2252 606-300 (Technical support). THE PRODUCT NAMES USED IN THIS MANUAL MAY BE REGISTERED TRADEMARKS AND/OR TRADEMARKS OF THE RESPECTIVE COMPANIES. All rights reserved. Any form of reproduction (printing, photocopying or other means) of any part of this manual, and any processing, multiplying and distributing by the use of electronic systems shall be prohibited unless NOVOMATIC has given written consent. Copyright AUSTRIAN GAMING INDUSTRIES NOVOMATIC GROUP OF COMPANIES Wiener Straße 158, 2352 Gumpoldskirchen, Austria, Europe. Tel. +43 2252 606-0, Fax +43 2252 63587 Internet: www.novomatic.com © 02 2003 Novomatic AG About this manual: This manual is meant to be a permanent source of reference for the user. The individual sections contain important information on: Installation Handling Use Service Repairs The manual is divided into six sections. Each chapter explains a specific area of how to use the machine. Part II - Installation: covers the installation and initialization of the machine. Part III - Troubleshooting: describes possible sources of errors should the machine not work properly after it is set into operation. Part IV - Game and software: explains the error messages of the software, the audit system as well as possibilities of configuration and initialization. Part V - Hardware: describes the individual components and elements of the machine. Part VI - Keyboard configuration assignment of the active buttons. Note: Certain photos may display parts which are not relevant to the respective section of the manual. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Part I - Introduction: provides general information on the machine, its different components and elements; also provides technical data and machine dimensions. © 02 2003 Novomatic AG Table of contents: I I.1 I.2 I.3 - Introduction Operating elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page I Description of components . . . . . . . . . . . . . . . . . . . . . . . .Page I Dimensions of the machine . . . . . . . . . . . . . . . . . . . . . . .Page I - 3 - 4 - 8 II II.1 II.2 II.3 II.4 II.5 - Installation Inspection (transport damages) Power up . . . . . . . . . . . . . . . . ID plate . . . . . . . . . . . . . . . . . Installation instructions . . . . . . Safety precautions . . . . . . . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page .Page .Page .Page .Page II II II II II 3 3 3 4 6 45M620N2UK-02 III - Troubleshooting III.1 - Lack of line voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page III - 3 III.2 - Error messages of the software . . . . . . . . . . . . . . . . . . . .Page III - 4 IV IV.1 IV.2 IV.3 IV.4 IV.5 IV.6 IV.7 IV.8 - Game and software Error handling . . . . . Remote . . . . . . . . . . Handpay . . . . . . . . . Hopper refill . . . . . . . Hopper dump . . . . . . Top light . . . . . . . . . Audit menu . . . . . . . RAM - clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page .Page .Page .Page .Page .Page .Page .Page IV IV IV IV IV IV IV IV - 3 24 26 28 30 32 34 71 V V.1 V.2 V.3 V.4 V.5 V.6 V.7 V.8 V.9 V.10 V.11 V.12 V.13 V.14 V.15 V.16 V.17 - Hardware Main power supply . . . . . . Switching power supply . . . Bill acceptor unit . . . . . . . Coin acceptor unit . . . . . . . Hopper . . . . . . . . . . . . . . Screen unit . . . . . . . . . . . COOLFIRE motherboard . . . COOLFIRE backplane . . . . . Display elements . . . . . . . Top light . . . . . . . . . . . . . Illumination . . . . . . . . . . . Mechanical meters . . . . . . Door optics . . . . . . . . . . . Loudspeaker . . . . . . . . . . Reels . . . . . . . . . . . . . . . . Ticket - printer . . . . . . . . . Preventative maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page .Page .Page .Page .Page .Page .Page .Page .Page .Page .Page .Page .Page .Page .Page .Page .Page V V V V V V V V V V V V V V V V V - 5 11 15 21 25 31 39 45 57 61 65 69 73 77 79 83 87 . . . . . . . . . . . . . . . . . . . . . . . . VI - Game supplement VI.1 - Keyboard configuration . . . . . . . . . . . . . . . . . . . . . . . . . .Page VI - 3 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 © 02 2003 Novomatic AG Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Introduction Part I - Introduction I.1 - Operating elements I.2 - Description of components 45M620N2UK-02 I.3 - Dimensions of the machine Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page I-1 © 02 2003 Novomatic AG 45M620N2UK-02 Introduction Page I-2 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Introduction I.1 - Operating elements The configuration of the keyboard of the relevant game software is shown in the game supplement. I.1.1 - Operating elements Classic Series 3 1 4 8 45M620N2UK-02 5 6 2 7 Illustr. I-1 Operating elements Classic Series 1 2 3 4 5 6 7 8 Coin slot Bill insertion Keyswitch attendant ID plate Doorswitch Door in door lock release Door lock lever Door in door lock Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page I-3 Introduction © 02 2003 Novomatic AG I.1.2 - Operating elements Diplomat Series 1 8 1 8 2 45M620N2UK-02 2 3 1 4 5 8 2 6 7 Illustr. I-2 Operating elements Diplomat Series 1 2 3 4 Page I-4 Coin slot Bill insertion Keyswitch attendant ID plate 5 6 7 8 Doorswitch Door in door lock release Door lock lever Door in door lock Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Introduction I.2 - Description of components Power supply: 230 V/50 Hz or 110 V/60 Hz, 1,6 A Power consumption: 250 W Typ: FV 620 CF, FW 620 CFM, FV 627 CFD, FW 627 CFM, FW 627 T T A A S V U S R Q P O N M L K R Q B P O N C A 45M620N2UK-02 V M D B C A D L E F G K H E J F G J I H I FW 620 CFM FV 620 CF Illustr. I-3 Description of components Classic Series A B C D E F G H I J K Illumination (fluorescent tubes) Display elements Coin acceptor Door sensor - transmitter Mechanical meters Doorswitch door in door system Coolfire backplane Hopper Drop box door lock Doorswitch drop box Main power supply (behind WBA) L M N O P Q R S T U V Main switch with fuses Switching power supply (behind WBA) Door sensor - receiver Stacker door lock Bill acceptor (WBA) Coolfire motherboard Logic box door lock Screen Top light Reels Printer Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page I-5 © 02 2003 Novomatic AG Introduction I.2.1 - Diplomat Series T S R Q B P C O A N D M L K E F G H J Illustr. I-4.1 Description of components Diplomat Series FV 627 CFD Page I-6 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 I © 02 2003 Novomatic AG Introduction T S U R Q B P C O A N D M L K E F G J H I 45M620N2UK-02 Illustr. I-4.2 Description of components Diplomat Series FW 627 CFM A B C D E F G H I J K Illumination (fluorescent tubes) Display elements Coin acceptor Door sensor - transmitter Mechanical meters Doorswitch door in door system Coolfire backplane Hopper Drop box door lock Doorswitch drop box Main power supply (behind WBA) L M N O P Q R S T U Main switch with fuses Switching power supply (behind WBA) Door sensor - receiver Stacker door lock Bill acceptor (WBA) Coolfire motherboard Logic box door lock Screen Top light Reels Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page I-7 © 02 2003 Novomatic AG Introduction I.3 - Dimensions of the machine Round Tops: Machineweight: depending on model up to a maximum 200 kg (including base) 450 155 540 620 Version 1: Playertracking 450 155 540 425 Version 2: 600 450 45M620N2UK-02 Playertracking 155 540 320 Version 3: 900 1980 Playertracking 605 13 665 745 555 560 Illustr. I-5 Dimensions of the machine Classic Series round tops (in millimeters) Page I-8 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Introduction Square Tops: Machineweight: depending on model up to a maximum 200 kg (including base) 450 162 540 617 Version 1: Playertracking 540 162 450 426 Version 2: 45M620N2UK-02 Playertracking 600 450 Version 3: 316 162 540 900 605 1983 Playertracking 665 745 555 560 Illustr. I-6 Dimensions of the machine Classic Series square tops (in millimeters) Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page I-9 © 02 2003 Novomatic AG Introduction Diplomat: Machineweight: depending on model up to a miximum 200 kg (including base) 80 540 605 45M620N2UK-02 1225 110 155 600 665 745 555 560 Illustr. I-7 Dimensions of the machine Diplomat (in millimeters) Page I-10 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Installation Part II - Installation II.1 - Inspection (damages caused by transport) II.2 - Power up II.3 - ID plate 45M620N2UK-02 II.4 - Installation instructions II.4 - Safety precautions Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page II-1 © 02 2003 Novomatic AG 45M620N2UK-02 Installation Page II-2 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Installation II.1 - Inspection (damages caused by transport) 1.) 2.) 3.) Remove the shipping carton. Remove the material used to secure the machine components during transport (necessary only for some types of cabinet). Should any damages caused by transport have occurred on the exterior, they must immediately be reported to the sender and confirmed by same. II.2 - Power up 45M620N2UK-02 1.) Before start check the line voltage. The machine has been designed to sustain 230 V +/- 10%, 50 Hz or 110 V +/- 10%, 60 Hz. Make sure that the line voltage corresponds to the voltage indicated on the machine. 2.) As all machines of the “Classic Series” are equipped with an earthing connection, it should be ensured that the mains supply is also equipped with an earthing connection. 3.) Plug in the mains plug correctly. 4.) Open the machine door. 5.) If the machine is equipped with a coin comparitor, place the reference coin in there. 6.) Refill the hopper and enter the amount of refill in the audit system. See chapter IV.4 - Hopper refill 7.) Turn the mains switch to the ON position (switching unit). 8.) Close the machine door. 9.) After a short self test the machine is ready for operation. 10.) Credits can be added and a new game can be started. II.3 - ID plate Free place for optional governmental logo. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page II-3 Installation © 02 2003 Novomatic AG II.3 - Installation instructions It must be ensured that the machine is operated in an upright position. Further, the machine has to be screwed down tightly to the base by means of the mounting material included in the delivery. The minimum distance between two machines should be 20 cm to avoid possible damage when opening the main door. The minimum distance to a possible back wall or the like should be 10 cm. The drilling jig (see illustr. II-1) has to be used in case the machine is to be installed on a table provided by the customer (i.e. if the machine has been delivered without base). 540 464 361.5 353 261 143 76.5 37.5 430 Abb. II-1 Drilling jig (all measurements in millimeters) Note: The width of the drilling jig corresponds to that of the respective cabinet (540 mm). However, the depth is different as this jug is used for different cabinet types! Take the back cabinet edge as reference edge (i.e. the back edge of the drilling jug corresponds to the back cabinet edge). Page II-4 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 62 8(8x) 255.5 270.5 15(4x) 378.5 285.5 140.5 65.5 Back cabinet edge Installation © 02 2003 Novomatic AG See the drilling scheme (illustr. II-2) for the necessary drillings of the respective machine type. See the ID plate (see chapter II-3) for the machine (cabinet) type. For pilot drilling use two twist drills (Ø10 mm and Ø5 mm). After the required drillings have been made by means of the drilling jig, continue with re-drilling using a cylinder saw Ø 60 mm. Depending on the cabinet redrill 2 to 5 times to get a diameter of 60mm. depending on the cabinet (620/627) re-drill 2-5x up to a diameter of 60 (in the respective table plate or base plate) Back cabinet edge 5 10 FV/FW620 FV/FW627 10 FV/FW620 FV/FW627 60 FV/FW620 FV/FW627 45M620N2UK-02 5 60 60 optional f. FV/FW620 optional f. FV/FW620 FV/FW627 60 60 optional f. FV/FW620 FV/FW620 5 5 5 10 5 5 5 60 60 60 optional f. FV/FW627 FV/FW627 optional f. FV/FW627 FV/FW620 FV/FW627 10 FV/FW620 FV/FW627 540 (cabinet width) Abb. II-2 Drilling scheme (all measurements in millimeters) Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page II-5 Installation © 02 2003 Novomatic AG II.5 - Safety Precautions For operating safety and to avoid damage to the machine, read carefully and observe the following instructions. Because the attendee responsible for usual maintenance has to open the machine, he has to get informed about the following safety precautions. There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching an earthing strap inside the machine to neutralize electric charges before changing or maintaining inner parts. CAUTION In case of emergency power off the machine Only disconnecting the power line from the outlet achieves a powerless machine! For machines with uninterruptible power supplies (UPS) you have to switch it off too! If there are unusual smells or sounds coming from the machine, unplug the unit from the AC outlet immediately and for machines with an UPS power it off too. Please contact a qualified service personnel. Continued operation may be dangerous and could result in a risk of fire or electric shock. Do not open the cabinet by force There are potentially dangerous high voltage components inside. Opening the cabinet could result in a serious risk of fire hazard or electric shock. There are no user serviceable parts inside. Refer all service to qualified service personnel. Never insert objects into the cabinet ventilation openings Do not push any objects through cabinet ventilation slots as they may touch dangerous voltage points or cause short circuits that could result in a risk of fire or electric shock. Page II-6 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Unplugging the machine with wet hands could result in a risk of electric shock. © 02 2003 Novomatic AG Installation Never spill liquid of any kind (coffee, wine. etc.) on the machine. In case of an accident, this may result in a risk of fire or electric shock. Unplug the unit and have it checked by a qualified service personnel. Avoid damage to the wires Do not load anything onto the power cord and do not bruise or stretch any wires. Damaged wires could result in a risk of fire or short circuit. Keep the wires away from where people will walk on them or stumble and be injured. WARNING 45M620N2UK-02 Environment Suitable for indoor use only! Do not expose the machine under any circumstances to rain or temperatures greater than 50° C. The operating temperature must not exceed 35° C. If the machine has been exposed to very low temperatures, do not power it up immediately. The machine has to reach room temperature (convenient temperature is 10° C to 35° C). Be aware not to exceed the operation humidity range of 30% to 80% (not condensing). Do not install it close to a radiator heating either. Do not install the machine in locations with rapidly changing temperatures or excessive dust. This could cause the risk of fire hazard, short circuit or other damages. Provide adequate space for ventilation Openings on top, sides and in the bottom of the cabinet are provided for ventilation. To ensure proper operation and to prevent overheating, these openings should not be blocked or covered. To allow hot air to escape make sure that there is a minimum space of 10 cm between the machine and a wall or alike. If the machine becomes too hot, it might cause a fire hazard. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page II-7 Installation © 02 2003 Novomatic AG IMPORTANT Influence of magnetic fields Do not install machines with CRT-monitors close to strong magnetic fields like loudspeakers or fluorescent lamps. Those equipments could bias the monitor, or unusual noises could be heard. Machines with LCD-monitor Do not hit or scratch the surface. High pressure or sharp objects could cause irreparable damages. To clean the surface use some absorbent cotton or soft cloth and a windowcleaner. If the display accidentally breaks and the liquid cristal material leaks, it should be kept away from the eyes or mouth. In case of contact with hands, legs or clothes, it must be washed away thoroughly with soap. NOTICES For security reasons any changes and exchanges of defective parts have to be accomplished with originally or manufacturer-registered parts. We hereby disclaim any warranties for improper handling of the machine. WARNING The following service instructions are for use by qualified or trained personnel only. To avoid personal injury or damage to the equipment, do not perform any servicing other than such contained in this manual. Page II-8 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 If these instructions are followed closely and the machine is maintained and handled in a proper way, it complies with the usual safety standards. © 02 2003 Novomatic AG Troubleshooting Part III - Troubleshooting III.1 - Lack of line voltage 45M620N2UK-02 III.2 - Error messages of the software Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page III-1 © 02 2003 Novomatic AG 45M620N2UK-02 Troubleshooting Page III-2 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Troubleshooting Note: Each power up is followed by a short self test. Then the machine is ready for operation. If this is not the case, check the machine for the following possible error sources: III.1 - Lack of line voltage The power supply is primarily secured at 230 V with two T3A15 inert single-pole fuses. The primary fuses are located on the front of the main switch module (illustr. III-2). The secondary fuse (T5A) of the 12 V line voltage is located on the front of the main power supply. This voltage has been assigned a red light diode which will only burn if the protection is intact and voltage is present (illustr. III-1). 45M620N2UK-02 Such voltage indications facilitate servicing and are an initial source of information. However, more details regarding (a) defective line voltage(s) can only be given by measurements with suitable devices. If the error cannot be handled, see chapter V.1 - Main power supply, for further information. X9 X8 X1 X2 X3 X4 X5 LED “Power On” X7 X10 X6 Fuse T5A Fuse T3A15 Mains power switch Service outlet Illustr. III-1 Fuses and light diode on the main power supply Illustr. III-2 Main switch unit Note: Usually errors in the electronics can only be handled by an expert. The exchange of parts is the quickest way to perform a repair if this is eventually necessary. If no spare parts are at hand, make use of our technical support and send us the defective electronic part together with a short error description. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page III-3 Troubleshooting © 02 2003 Novomatic AG III.2 - Error messages of the software After the machine has been powered up, the major parts of the machine (e.g. hopper, CPU board etc.) are subject to a self test. If this test has been successful, the machine switches automatically to the readyfor-play status. The error management engages each time a malfunction and/or manipulation is detected. If the machine detects an errror, the corresponding code is shown on the screen. See illustr. III-2. Error handling (procedures to rectify an error): 1.) Turn the attendant key. 2.) Clear the error. 3.) Release the attendant key. Note: If the error cannot be cleared this way, see part IV - Game and software. Illustr. III-2 Error display Page III-4 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 4.) Usually the machine should now be ready for operation again. © 02 2003 Novomatic AG Game and Software Part IV - Game and software IV.1 - Error handling IV.2 - Remote IV.3 - Handpay IV.4 - Hopper refill 45M620N2UK-02 IV.5 - Hopper dump IV.6 - Tower light IV.7 - Audit menu IV.8 - RAM-clear Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-1 © 02 2003 Novomatic AG 45M620N2UK-02 Game and Software Page IV-2 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software IV.1 - Error handling 45M620N2UK-02 Keyswitch: ATTENDANT Illustr. IV-1 Active key switch during error clearing If an error occurs, the machine will interrupt the current game and switch automatically to failure mode: 1.) An acoustic signal can be heard. 2.) The blue light of the tower light is flashing slowly. 3.) The error message together with a short error description is shown in the middle of the screen. Below the procedure how to clear the error is explained . (e.g. Error 63 4: Stacker door open Procedure: turn the attendant key, close the stacker door see illustr. III-3) Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-3 Game and Software © 02 2003 Novomatic AG IV.1.1 - Explanation for clearing errors 1.) Locate the error code according to the table on the next page. 2.) Activate the attendant keyswitch (acoustic signal stops). The program switches to or remains in the audit menu. Clear the error. 3.) Release the attendant key (the machine switches back to the game mode, already existing credits remain except if a RAM-clear has been performed!). 45M620N2UK-02 If more errors occur, activate the attendant keyswitch until all errors have been cleared. If an error cannot be cleared this way, follow the instructions of the error code table. Page IV-4 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Game and Software © 02 2003 Novomatic AG IV.1.2 - Table of possible error messages Event messages 2710 2711 34 3 50 2 50 3 50 4 50 5 50 6 61 1 - (Can be viewed in the audit menu under EVENTS) Bill rejected Bill excessively rejected Hopper full Realtime clock modified Periodic memory cleared System shutdown System power up System restart RAM error recovered Warning messages (Can be viewed in the audit menu under EVENTS) EE02 - Game disabled 63 3 - Main door open 63 6 - Door in door open Error messages of the doorlogger DL 1 - Doorlogger interface not responding DL 2 - ROM CRC error DL 3 - RAM battery low 45M620N2UK-02 Error messages of the gameselector (dongle) ED ED ED ED ED ED ED ED ED 1 2 3 4 5 6 7 8 9 - The Game Selector is manipulated The Game Selector is missing Game Selector RAM or ROM error Game Selector time limited Game Selector games limited Game Selector wrong machine number Game Selector wrong machine version Game Selector version conflict Game Selector timeout occurred Error messages of the Mikohn jackpot controller EE11 - Jackpot controller missing EE12 - Jackpot communication lost Error messages of the system E0 E0 E2 E7 E7 E7 1 0 1 2 - Init machine required Init game(s) required RAM test failed Meters were disconnected Meters disconnected SIMM write line manipulated Error messages of the display JD 1 - Display not responding JD 2 - Display software wrong Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-5 Game and Software © 02 2003 Novomatic AG Error messages of the physical reels 4 4 4 4 4 4 4 4 4 4 4 4 - 2 3 4 5 6 8 9 10 11 12 13 Undefined error at reel X Sensor 1 error at reel X Sensor 2 error at reel X Sensor 1 not found at reel X Sensor 2 not found at reel X Reel X manually moved Wrong returnposition at reel X Reel X software has changed Reel X software wrong Reel X interface changed Reel interface X ROM error Reel interface X not responding Error messages of the physical lightwheel 7 7 7 7 7 00 09 10 12 13 - Undefined error at lightwheel - Lightwheel software changed - Lightwheel software wrong - Lightwheel interface ROM error - Lightwheel interface not responding 12 12 12 12 12 12 3 4 5 6 7 8 - RAM battery low RAM battery empty Real-time clock failure Serial communication failure Mainboard hardware failure Real time clock not set Error messages of the coin acceptor 21 21 21 21 21 21 21 21 0 1 2 3 4 5 6 7 - Diverter error Coin optics failure Coin in jam Coin acceptor wrong pulse Coin acceptor disconnected Coin yo yo (coin reverse) Top diverter optics disconnected Bottom diverter optics disconnected Error messages of the bill acceptor 27 27 27 27 27 27 27 27 27 0 1 2 3 4 5 6 7 8 - Power up with bill in acceptor Power up with bill in stacker Jam in bill acceptor Jam in stacker Bill acceptor disconnected No stacker box Bill acceptor cheated Bill acceptor failure Stacker full Error messages of the printer 33 33 33 33 33 33 0 1 2 3 4 5 - Printer is disconnected Printer is not ready Ticket low No ticket Paper jam Error during printing Page IV-6 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Error messages of the battery © 02 2003 Novomatic AG Game and Software Error messages of the hopper 32 00 - Hopper coin out jam 33 00 - Hopper empty 34 0 - Hopper disconnected 34 1 - Hopper tilt 34 2 - Hopper low 34 4 - Hopper limit reached Error messages of the limits 35 35 35 35 35 35 0 1 2 3 4 5 - Credit limit reached LA win limit reached Jackpot limit reached Jackpot won Celebration limit reached Cash button pressed Error messages of the doors 63 63 63 63 63 0 1 2 4 5 - Logic area was open Logic area open Drop door open Stacker door open Maindoor optic error 45M620N2UK-02 Error messages of the RAM 61 62 65 65 65 65 65 68 0 0 1 2 3 4 0 - RAM error ROM CRC error Bad EEPROM EEPROM CRC check failed EEPROM configuration mismatch EEPROM structure mismatch EEPROM changed Program ROM changed Error messages of the blackox 69 0 - Blackbox inoperable 69 1 - Blackbox CRC check failed Error messages of the 7 digit display 76 0 - Digit display not responding 76 1 - Digit display ROM CRC failed 76 2 - Digit display ID CRC failed Error messages of the touchscreen 80 80 80 80 0 1 2 3 - Touchscreen Touchscreen Touchscreen Touchscreen missing invalid response invalid checksum controller error Error messages of the Coolfire board 99 9 - Internal error Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-7 Game and Software © 02 2003 Novomatic AG Errors can be indicated in two different ways: Internal error (always indicated by E 99 9) example: E 99 9: Internal Error Reason: Requested Object not free Position: CA/5/1324, NU/3/145 Note the exact error message and inform our Technical Support by phone no. +43 2252 606-300. Other errors: Error description E 21 2: Coin Jam Procedure: Turn the attendant key, check the coin acceptor Error clearing Handling of the error according to the error code table on next page. INFO: For some errors a RAM-clear is required. How to perform a RAM-clear is described in detail in chapter IV.7. Attention: If an error message is triggered by a malfunction or non - activation of individual meters the device must be removed from operation and the meters circuit board must be exchanged. Page IV-8 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Error number © 02 2003 Novomatic AG Game and Software WARNING: If any hardware components like Stackerbox, Hopper or Coin acceptor are missing, no startup of the machine is possible. Before the startup screen, an error message appears on the screen. Quitting this error can force restart of the machine but new appearing of this error message (depends on software version and missing components). Handling: Switch off the machine and replace the missing hardware component. Now after restarting the machine the error can be cleared by turning the attendant switch. For further information see the following error handling table! Error handling table in numeric order: DL 1 - Doorlogger interface not responding Handling: Turn/release the attendant key. If the error cannot be cleared, check the connectors and the cables of the door log. If the error cannot be cleared, the door log has to be exchanged. DL 2 - ROM CRC error 45M620N2UK-02 Handling: Turn/release the attendant key. If the error cannot be cleared, the ROM (door log program) has to be exchanged. DL 3 - RAM battery low Handling: Turn/release the attendant key. The RAM battery has to be exchanged as soon as possible. If the machine has been switched off, it may lose data or receive wrong data. ED 1 - Dongle manipulation Handling: Perform a RAM-clear. If the error cannot be cleared, the game selector has to be exchanged. ED 2 - Dongle missing Handling: If the error cannot be cleared, ensure that the game selector is properly seated. ED 3 - Dongle RAM ROM error Handling: Perform a RAM-clear. If the error cannot be cleared, the game selector has to be exchanged. ED 4 - Dongle date limited Handling: Perform a RAM-clear. If the error cannot be cleared, the game selector has to be exchanged. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-9 Game and Software © 02 2003 Novomatic AG ED 5 - Dongle game limited Handling: Perform a RAM-clear. If the error cannot be cleared, the game selector has to be exchanged. ED 6 - Dongle machine number not correct Handling: Perform a RAM-clear. If the error cannot be cleared, the game selector has to be exchanged. ED 7 - Dongle machine version not correct Handling: Perform a RAM-clear. If the error cannot be cleared, the game selector has to be exchanged. ED 8 - Dongle version conflict Handling: Perform a RAM-clear. If the error cannot be cleared, the wrong game selector has to be exchanged. Handling: Perform a RAM-clear. If the error cannot be cleared, the game selector is manipulated and has to be exchanged. EE 11 - Jackpot controller missing Handling: Turn/release the attendant key. If the error cannot be cleared, the connectors of the jackpot controller have to be checked. EE 12 - Jackpot communication lost Handling: Turn/release the attendant key. If the error cannot be cleared, the connectors of the jackpot controller have to be checked. E0 - INIT machine required Handling: Occurs after a RAM-clear. The basic settings must be made (see Machine > Inital Setup). E0 1 - INIT game(s) required Handling: Occurs after a RAM-clear. The basic settings must be set (see > Game Setup). E2 - RAM test failed Handling: Power down/up the machine. If the error cannot be cleared, the main board has to be exchanged. Page IV-10 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 ED 9 - Dongle timeout © 02 2003 Novomatic AG Game and Software E7 0 - Meters were disconnected Handling: Turn/release the attendant key. E7 1 - Meters disconnected Connect the meters. Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the connectors of the meters. Pay attention to any signs of manipulation attempts. Power up and close the door. If the error cannot be cleared, the meters have to be exchanged. E7 2 - SIMM write line manipulated Handling: The Coolfire mainboard has to be changed. JD 1 - Display not responding 45M620N2UK-02 Handling: Turn/release the attendant key. If the error cannot be cleared, check the connectors and the cables of the display. If the error cannot be cleared, the display has to be exchanged. JD 2 - Display software wrong Handling: Turn/release the attendant key. If the error cannot be cleared, the display software must be changed. 4 - Undefined error at reel X Handling: Open the main door and turn the attendant key. Check systematically the reel which has caused the error. Release the attendant key and close the door. 4 2 - Sensor 1 error at reel X Handling: Check whether the reel has worked itself loose from the axis or if the sensor on the PCB “Reel lightbarrier” (P366) is dirty (see Part V.17 - Preventative maintenance). Release the attendant key and close the door. If the error cannot be cleared, the defective reel has to be exchanged. To exchange the reel module see page V-83. 4 3 - Sensor 2 error at reel X Handling: Check whether the reel has worked itself loose from the axis or if the sensor on the PCB “Reel lightbarrier” (P366) is dirty (see Part V.17 - Preventative maintenance). Release the attendant key and close the door. If the error cannot be cleared, the defective reel has to be exchanged. To exchange the reel module see page V-83. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-11 Game and Software © 02 2003 Novomatic AG 4 4 - Sensor 1 not found at reel X Handling: Open the main door and turn the attendant key. Check whether the sensors are dirty or defective (see Part V.17 - Preventative maintenance). Release the attendant key and close the door. If the error cannot be cleared, the defective reel has to be exchanged. To exchange the reel module see page V-82. 4 5 - Sensor 2 not found at reel X Handling: Open the main door and turn athe attendant key. Check whether the sensors on the PCB “Reel lightbarrier” (P366) are dirty or defective (see Part V.17 - Preventative maintenance). Release the attendant key and close the door. If the error cannot be cleared, the defective reel has to be exchanged. To exchange the reel module see page V-82. 4 6 - Reel manually moved Open the main door and turn the attendant key. Release the attendant key and close the door. If the error cannot be cleared, the reel may be damaged, has loosened from the motor axis or is touching it (see chapter V.17 Preventative maintenance). Open the main door and turn the attendant key. Release the attendant key and close the door. If the error cannot be cleared, the respective reel module and/or the LED / lamp controller board have to be exchanged. See page V-82 - Exchange of the reel module. 4 9 - Reel software changed Handling: Turn/release the attendant key. 4 10 - Reel software wrong Handling: Open the main door and turn the attendant key. Force RAM - clear (see page IV-71 - RAM - clear machine). If the error cannot be cleared, the reel software has to be exchanged. The reel-software is placed on the reel interface (see page V-84). 4 11 - Reel interface changed Handling: Turn/release the attendant key. 4 12 - Reel interface ROM error Handling: Open the main door and turn the attendant key. Change the reel software on the reel interface. If the error cannot be cleared, the reel interface has to be exchanged. Release the attendant key and close the door. To exchange the reel interface, see page V-82. Page IV-12 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 4 8 - Wrong return position at reel © 02 2003 Novomatic AG Game and Software 4 13 - Reel interface not responding Open the main door and turn the attendant key. Release the attendant key and close the door. If the error cannot be cleared the respective reel module and/or the LED / lamp controller board have to be exchanged. See page V-82 - Exchange of the reel module. 7 00 - Undefined error at lightwheel Handling: Turn/release the attendant key. If the error cannot be cleared the connectors of the light wheel should be checked or the light wheel board may need to be exchanged. 7 09 - Lightwheel software changed Handling: Turn/release the attendant key. If the error cannot be cleared the connectors of the light wheel should be checked. 45M620N2UK-02 7 10 - Lightwheel software wrong Handling: Turn/release the attendant key. If the error cannot be cleared the lightwheel software must be changed. 7 12 - Lightwheel interface ROM error Handling: Turn/release the attendant key. If the error cannot be cleared the interface ROM of the light wheel or the light wheel board needs to be changed 7 13 - Lightwheel interface not responding Handling: Turn/release the attendant key. If the error cannot be cleared check the connectors and the cables of the lightwheel and/or change the lightwheel interface. 12 3 - RAM battery low Handling: Turn/release the attendant key. The RAM battery has to be exchanged as soon as possible. If the machine has been switched off it may lose data or receive wrong data. 12 4 - RAM battery empty Power down/up the machine. If the error cannot be cleared, the main board has to be exchanged. During power down the machine will lose data or receive wrong data. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-13 Game and Software © 02 2003 Novomatic AG 12 5 - Real-time clock failure Handling: Turn the attendant key and check the time set. If necessary adjust it. The RAM battery may be empty. If the error cannot be cleared, the main board has to be exchanged. 12 6 - Serial communication failure Turn/release the attendant key. If the error cannot be cleared, the network cables have to be checked. 12 7 - Main board hardware failure Handling: Turn/release the attendant key. If the error cannot be cleared, the main board has to be exchanged. 12 8 - Real-time clock not set Turn the attendant key and open the door. Set current date and time in the real-time-clock. See chapter Game & Software > Calibration > Clock setup. Close the door and release the attendant key. Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the coin diverter and the coin channels for jammed coins. Also check the connecting plugs and the cables of the magnet. Power-up and close the door. Perform the coin diverter test. See chapter Game & Software > Diagnostics > Coin diverter test. If the error cannot be cleared, the coin diverter or the coin acceptor should be changed. Also, the sensors may be defective, or may need to be re-adjusted. 21 1 - Coin optics failure Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the coin acceptor and the coin channel optics for dirt or damage. Furthermore check the connectors and the cables of the coin optics and coin acceptor. The three light barriers have to be placed in the centre of the borings, the optical line between transmitter and receiver must not be blocked. Power up and close the door. If the error cannot be cleared, the coin acceptor or the light barriers have to be exchanged. Page IV-14 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 21 0 - Diverter error © 02 2003 Novomatic AG Game and Software 21 2 - Coin in jam Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. The light barrier of the coin channel was blocked too long or a coin is stuck. Remove coins stuck and check the connectors and cables of the light barrier. Power up and close the door. 21 3 - Coin acceptor wrong pulse Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the coin acceptor for any signs of manipulation attempts. Check the connectors and the cables of the coin acceptor systematically. Power up and close the door. If the error cannot be cleared, the coin acceptor has to be exchanged. 45M620N2UK-02 21 4 - Coin acceptor disconnected Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the connectors and the cables of the coin acceptor systematically. Power up and close the door. If the error cannot be cleared, the coin acceptor has to be exchanged. 21 5 - Coin yo-yo coin reverse Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the coin acceptor for any signs of manipulation attempts. Furthermore, please check if a reference coin is placed in the coin comparitor. Check the connectors and cables of the coin acceptor systematically. Power up and close the door. If the error cannot be cleared, the coin acceptor has to be exchanged. Also, the sensors may be defective, or may need to be re-adjusted. 21 6 - Top diverter optics disconnected Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the connectors and cables of the top coin optics. Power up and close the door. If the error cannot be cleared, the top coin optics have to be exchanged. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-15 Game and Software © 02 2003 Novomatic AG 21 7 - Bottom diverter optics disconnected Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the connectors and the cables of the bottom coin optics. Power up and close the door. If the error cannot be cleared, the bottom coin optics have to be exchanged. 27 0 - Power up with bill in acceptor Handling: Turn/release the attendant key. The bill will be rejected. 27 1 - Power up with bill in stacker Handling: Turn/release the attendant key. The bill is registered and transported into the stacker. Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Try to remove the stuck bill. Power up and close the door. If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of the game without bill acceptor. To do so, deactivate all bill acceptor channels in the the Machine Setup > Bills/coins settings. Consequently the bill acceptor has to be exchanged. 27 3 - Jam in stacker Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Try to remove the stuck bill. Power up and close the door. If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of the game without bill acceptor. To do so, deactivate all bill acceptor channels in the the Machine Setup > Bills/coins settings. Consequently the bill acceptor has to be exchanged. Caution: The stacker may contain a large amount of bills and the error clearing should be carried out in a secure area. Page IV-16 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 27 2 - Jam in bill acceptor © 02 2003 Novomatic AG Game and Software 27 4 - Bill acceptor disconnected Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the connectors and the cables of the bill acceptor. Make sure that the bill acceptor has been put in place properly. Power up and close the door. If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of the game without bill acceptor. To do so, deactivate all bill acceptor channels in the the Machine Setup > Bills/coins settings. Consequently the bill acceptor has to be exchanged. 45M620N2UK-02 27 5 - No stacker box Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check if the stacker box is fixed correctly in its mounting. Furthermore check the connectors and the cables of the bill acceptor. Power up and close the door. If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of the game without bill acceptor. To do so, deactivate all bill acceptor channels in the the Machine Setup > Bills/coins settings. Consequently the bill acceptor has to be exchanged. 27 6 - Bill acceptor cheated Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check if the bill acceptor is dirty or damaged and if the connectors and cables are put in place properly. If necessary, clean the bill acceptor. Power up and close the door. Check the bill acceptor for any manipulation. If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of the game without bill acceptor. To do so deactivate all bill acceptor channels in the the Machine Setup > Bills/coins settings. Consequently the bill acceptor has to be exchanged. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-17 Game and Software © 02 2003 Novomatic AG 27 7 - Bill acceptor failure Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check if the cables of the bill acceptor and the stacker are connected properly. Power up and close the door. If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of the game without bill acceptor. To do so, deactivate all bill acceptor channels in the Machine Setup > Bills/coins settings. Consequently the bill acceptor has to be exchanged. 27 8 - Stacker full Handling: The stacker is full. Open the door in door system, open the stacker door and take out the stacker. Remove the bills, put the stacker in its mounting, close the stacker door and close the door in door system. Turn/release the attendant key. Handling: Turn/release the attendant key. If the error cannot be cleared, open the door. Check if a coin or dirt is stuck in the light barrier of the hopper and remove it if necessary. Close the door. If the error cannot be cleared, the hopper has to be exchanged. 3300 - Hopper empty Handling: Refill the hopper. Turn the attendant key (to get directly to the hopper refill menu), then release the key again. 33 0 - Printer disconnected Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the connectors and the cables of the printer. Make sure that the printer has been put in place properly. Power up and close the door. If the error cannot be cleared, the printer may be disabled in the machine setup to continue the operation of the game without printer. Consequently, the bill acceptor has to be exchanged. Page IV-18 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 3200 - Hopper coin out jam © 02 2003 Novomatic AG Game and Software 33 1 - Printer is not ready Handling: The printer is deactivated. To use the printer activate it in the Machine Setup > Printer settings. 33 2 - Ticket low Handling: Turn/release the attendant key. Check the fill level of the printer. The printer should be refilled as soon as possible. 33 3 - No Ticket Handling: Turn/release the attendant key. Check the fill level of the printer. The tickets from the box should put in the printer properly. 45M620N2UK-02 33 4 - Paper Jam Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Try to remove the stuck paper in the printer. Power up and close the door. If the error cannot be cleared, the printer may be disabled to continue the operation of the game without printer. To do so, deactivate the printer in the machine setup. Consequently the printer has to be exchanged. 33 5 - Error during printing Handling: Turn/release the attendant key. If the error cannot be cleared, open the machine door and power down the machine. Check the connectors and the cables of the printer. Make sure that the printer has been put in place properly. The tickets from the box should put in the printer properly. If the error cannot be cleared, the printer may be disabled to continue the operation of the game without printer. To do so deactivate the printer in the Machine Setup. Consequently the printer has to be exchanged. 34 0 - Hopper disconnected Handling: Turn/release the attendant key. If the error cannot be cleared, open the door. Check, if the hopper is installed and if both light diodes are illuminated. If the light diodes of the hopper are not illuminated, check, if the hopper is pushed all the way in. Check systematically the connectors and the cables of the hopper. Power up and close the door. If the error cannot be cleared, the hopper has to be exchanged. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-19 Game and Software © 02 2003 Novomatic AG 34 1 - Hopper tilt Handling: Turn/release the attendant key. If the error cannot be cleared, open the door. Check if a coin or dirt is stuck in the light barrier of the hopper and remove it if necessary. Power up and close the door. If the error cannot be cleared, the hopper has to be exchanged. 34 2 - Hopper low Handling: Turn/release the attendant key. Check the fill level of the hopper. The contact plates at the bottom of the hopper should be covered with coins. The hopper should be refilled as soon as possible. Check whether in the software of the hopper low level is activated. See Game & Software section > Machine > Hopper Settings. 34 4 - Hopper limit reached Indicated on the Screen with a special window and registered in the machine log file. Perform a handpay. Indicated on the screen with a special window and registered in the machine log file. Perform a handpay. 35 1 - LA win limit reached (LA = Legislation Authority) Indicated on the screen with a special window and registered in the machine log file. Perform a handpay. 35 2 - Jackpot limit reached Indicated on the screen with a special window and registered in the machine log file. Perform a handpay. 35 3 - Jackpot won Indicated on the screen with a special window and registered in the machine log file. Perform a handpay. 35 4 - Celebration limit reached Indicated on the screen with a special window and registered in the machine log file. Perform a handpay. Page IV-20 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 35 0 - Credit limit reached © 02 2003 Novomatic AG Game and Software 35 5 - Cash button pressed Indicated on the screen with a special window and registered in the machine log file. Perform a handpay. 61 - RAM error Handling: a RAM - clear has to be performed. Accounting data can be viewed, but they may be wrong. If the error cannot be cleared, the main board has to be exchanged. 62 0 - ROM CRC error Handling: A RAM - clear has to be performed. If the error cannot be cleared, the ROM (game program) has to be exchanged. 63 0 - Logic area was open Handling: Turn/release the attendant key. 63 1 - Logic area open 45M620N2UK-02 Handling: Close logic area, turn/release the attendant key. 63 2 - Drop door open Handling: Close the drop box door. Turn/release the attendant key. If the error cannot be cleared, check if the drop box door is fixed correctly in its mounting. In addition, check the connectors and the cables of the door switch. 63 4 - Stacker door open Handling: Close the stacker door. Turn/release the attendant key. If the error cannot be cleared, check if the stacker door is fixed correctly in its mounting. Furthermore check the connectors and the cables of the micro switch. 63 5 - Main door optic error Handling: Turn/release the attendant key. If the error cannot be cleared, the defective door sensor has to be exchanged (see chapter V.13.5 - Exchange of the door sensors). Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-21 Game and Software © 02 2003 Novomatic AG 65 0 - Bad EEPROM Handling: Turn/release the attendant key. If the error cannot be cleared, the EEPROM has to be exchanged. 65 1 - EEPROM CRC check failed Handling: Turn/release the attendant key. If the error cannot be cleared, the EEPROM has to be exchanged. 65 2 - EEPROM configuration mismatch Handling: A RAM-clear has to be performed. If the error cannot be cleared, the EEPROM and/or the program ROM have to be exchanged. See page V-43/44. Handling: A RAM-clear has to be performed. If the error cannot be cleared, the EEPROM and/or the program ROM have to be exchanged. See page V-43/44. 65 4 - EEPROM changed Handling: A RAM-clear has to be performed. If the error cannot be cleared, the EEPROM and/or the program ROM have to be exchanged. See page V-43/44. 68 0 - Program ROM changed Handling: A RAM-clear has to be performed. See page V-71. 69 0 - Blackbox inoperable Handling: Turn/release the attendant key. If the error cannot be cleared, check Blackbox connection or change blackbox and/or the EEPROM. 69 1 - Blackbox CRC check failed Handling: Turn/release the attendant key. If the error cannot be cleared, change Blackbox and/or the EEPROM. Page IV-22 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 65 3 - EEPROM structure mismatch © 02 2003 Novomatic AG Game and Software 76 0 - 7 Digit display not responding Handling: Turn/release the attendant key. If the error cannot be cleared, check the connectors and the cables of the 7 digit display. 76 1 - 7 Digit display ROM CRC failed Handling: Turn/release the attendant key. If the error cannot be cleared check the connectors and the cables of the 7 digit display. 76 2 - 7 Digit display ID CRC failed Handling: Turn/release the attendant key. If the error cannot be cleared check the connectors and the cables of the 7 digit display. 45M620N2UK-02 80 0 - Touchscreen missing Handling: Turn/release the attendant key. If the error cannot be cleared the connectors of the touchscreen should be checked. Check the power supply of the touchscreen. Exchange the touchscreen or the touchscreen controller. 80 1 - Touchscreen invalid response Handling: Turn/release the attendant key. If the error cannot be cleared check the connectors and the cables of the touchscreen. Exchange the touchscreen or the touchscreen controller. 80 2 - Touchscreen invalid checksum Handling: Turn/release the attendant key. If the error cannot be cleared check the connectors and the cables of the touchscreen. Exchange the touchscreen or the touchscreen controller. 80 3 - Touchscreen controller error Handling: Turn/release the attendant key. If the error cannot be cleared check the connectors and the cables of the touchscreen and/or change the touchscreen Controller. 99 9 - Internal error Handling: Note down the error message and inform our Technical Support by phone number +43 2252 606-300. Power down/up the machine. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-23 Game and Software IV.2 - Remote © 02 2003 Novomatic AG (to add credits via the attendant key) Caution: In countries where the remote function is prohibited by law this function must not be enabled and/or has been disabled by the producer. The assignment of the active buttons (button 1 - button 5) in the respective game is shown in the game complement. How to execute a remote (available only in the idle mode): 1.) Activate the attendant keyswitch (the machine switches to the audit menu) Active buttons: Button 4 - Down 2.) Press the active buttons or in case of machines with touchscreen touch the respective fields to go to the ATTENDANT menu. Active buttons: Button 1 - Back Button 4 - Down Button 5 - Enter Page IV-24 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Button 5 - Enter © 02 2003 Novomatic AG Game and Software 3.) Select the function ADD CREDITS. Active buttons: Button 1 - Back Button 3 - 10 CREDITS Button 4 - 100 CREDITS Button 5 - 1000 CREDITS 4.) Press the respective buttons or in case of machines with touch screen touch the respective fields to add 10, 100 or 1000 credits. 5.) The selected credit is registered automatically on the remote meter. 6.) Release the attendant key. 45M620N2UK-02 7.) The machine switches back to the game play mode. The remote function can be used only if it has been enabled in the audit menu in machine > parameter settings. See chapter IV.7 - Audit menu. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-25 Game and Software IV.3 - Handpay © 02 2003 Novomatic AG (Attendant pays) Caution: In countries where the handpay function is prohibited by law this function must not be enabled and/or has been disabled by the producer. The assignment of the active buttons (button 1 - button 5) in the respective game is shown in the game complement. How to execute a handpay (available only in the idle mode): 1.) Activate the attendant keyswitch (the machine switches to the audit menu) Active buttons: Button 4 - Down 2.) Press the active buttons or in case of machines with touch screen touch the respective fields to go to the ATTENDANT menu. Active buttons: Button 1 - Back Button 2 - Up Button 4 - Down Button 5 - Enter Page IV-26 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Button 5 - Enter © 02 2003 Novomatic AG Game and Software 3.) Select the function HANDPAY CREDIT. Active buttons: Button 1 - Back Button 5 - Handpay 4.) Press the respective buttons or in case with touchscreen touch the respective field to handpay the current credit. 5.) The handpaid credit is registered automatically on the handpay meter. 6.) Release the attendant key. 45M620N2UK-02 7.) The machine switches back to the game play mode. The handpay function can only be used if it has been enabled in machine > parameter settings in the audit menu. See chapter IV.7 - Audit menu. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-27 Game and Software © 02 2003 Novomatic AG IV.4 - Hopper refill The assignment of the active buttons (button 1 - button 5) in the respective game is shown in the game supplement. How to refill the hopper (available only in the idle mode): 1.) Activate the attendant keyswitch (the machine switches to the audIt menu) Active buttons: Button 4 - Down Button 5 - Enter Active buttons: Button 1 - Back Button 2 - Up Button 4 - Down Button 5 - Enter Page IV-28 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 2.) Press the active buttons and in case of machines with touchscreen touch the respective fields to go to the ATTENDANT menu. © 02 2003 Novomatic AG Game and Software 3.) Select the function HOPPER REFILL. Active buttons: Button 1 - Back Button 3 - 10 CREDITS Button 4 - 100 CREDITS Button 5 - 1000 CREDITS 4.) Open the machine door and refill the respective number of coins into the hopper. 6.) Press the active buttons or in case of machines with touchscreen touch the respective fields to enter the sum of the refilled amounts in steps of 10, 100 and 1000. 45M620N2UK-02 5.) The refilled amount is registered automatically. This amount must exactly relate to the coins refilled, otherwise the accounting will be incorrect. 7.) Close the machine door. 8.) Release the attendant key. 9.) The machine switches back to the game play mode. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-29 Game and Software © 02 2003 Novomatic AG IV.5 - Hopper dump The assignment of the active buttons (button 1 - button 5) in the respective game is shown in the game supplement. Caution: In countries where the hopper dump function is prohibited by law this function must not be enabled and/or has been disabled by the producer. How to dump the hopper (available only in the idle mode): 1.) Activate the attendant keyswitch (the machine switches to the audit menu) Active buttons: Button 4 - Down 2.) Press the active buttons and in case of machines with touchscreen touch the respective fields to go to the ATTENDANT menu. Active buttons: Button 1 - Back Button 2 - Up Button 4 - Down Button 5 - Enter Page IV-30 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Button 5 - Enter © 02 2003 Novomatic AG Game and Software 3.) Select the function HOPPER DUMP. Active buttons: Button 1 - Back Button 3 - 10 CREDITS Button 4 - 100 CREDITS Button 5 - 1000 CREDITS 4) Open the machine door. 5.) Press the active buttons or in case of machines with touchscreen touch the respective fields to enter the sum of the amount to dump in steps of 10, 100 and 1000. 6.) The dumped amount is registered automatically. 45M620N2UK-02 7.) Close the machine door. 8.) Release the attendant key. 9.) The machine switches back to the game play mode. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-31 Game and Software © 02 2003 Novomatic AG IV.6 - Top light The top light indicates the different operational status (jackpot, error, service etc.). Not at Bally France. Novomatic Standard Blue is flashing: Bl The SERVICE button has been pressed. White is flashing fast: The machine is in the idle mode and the machine door or the door in door system is open. Blue is flashing slowly: Error - the machine is not ready for play. The error message is shown on the screen (see chapter IV.1 - Error handling). Blue is flashing slowly and white is flashing fast: Error - the machine is not ready for play. The error message is indicated in case of error and the machine door or the door in door system is open. Blue and white are flashing slowly: Handpay is required. After the handpay has been finished the lamps stop flashing. Page IV-32 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 The light is flashing until the first game has been finished. © 02 2003 Novomatic AG Game and Software Bally France Grün Rot Green is flashing fast: Gelb A limit has been reached. After the handpay has been finished the lamps stop flashing. Grün Rot Gelb Red is flashing: Error - the machine is not ready for play. The error message is shown on the screen (see chapter IV.1 - Error handling). Grün 45M620N2UK-02 Rot Gelb Red is flashing slowly: The machine door or the door in door system is open. Grün Rot Gelb Yellow is flashing fast: The SERVICE button has been pressed. Grün Rot Gelb Yellow is flashing slowly: The blackbox was removed or is damaged. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-33 Game and Software © 02 2003 Novomatic AG IV.7 - Audit menu Information: The respective active buttons (illuminated) are located on the keyboard below the control panel shown on the screen. See game supplement. ATTENDANT > REMOTE IN CURRENT CREDIT: Press the respective button to add the desired amount. Shows the current credit. The respective value and registered credit of each payment transaction are indicated. ATTENDANT > HANDPAY CREDIT PAGE 1/1 CURRENT HANDPAY: Handpay the desired credit amount using the respective button. CASHABLE CREDIT: Indicates the total amount of all cashable credit. FROM COIN: Proportion of the Cashable Credit entered in coins. FROM BILL: Proportion of the Cashable Credit entered in bills. Page IV-34 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 REMOTE IN : PAGE 1/1 © 02 2003 Novomatic AG Game and Software FROM TICKET: Proportion of the Cashable Credit entered in tickets. CASHABLE: Proportion of the Cashable Credit entered using the REMOTE function or via online system. BANK: Credit cashable from the BANK display. NON-CASHABLE CREDITS: Indicates the total amount of all non-cashable credits. FROM TOKEN: Indicates the proportion of Non-cashable Credit that was entered in tokens. Must be used for play. TICKET PROMOTIONAL: Proportion of the Credit entered ticket. Must be used for play. PROMOTIONAL: Proportion of the Credit entered via on-line system. Must be used for play. NON-CASHABLE: Proportion of the Credit entered via on-line system. This credit can be transferred to a cashless card. For each cash transaction, the monetary value and the corresponding credit amount registered is indicated. What kind of credit is deemed "Cashable" or "Non-cashable" may vary depending on the jurisdiction. PAGE 1/1 45M620N2UK-02 ATTENDANT > HOPPER REFILL TOTAL HOPPER LEVEL: PERIODIC HOPPER LEVEL: HOPPER REFILL LEVEL: MISSING AMOUNT: HOPPER REFILL: Total value of all coins available in the hopper. Total value of all coins available in the hopper for a certain period. Indicates the hopper defined fill level. Coins still missing for the hopper refill level set. Enter the amount filled in the hopper using the respective buttons. The respective value and the respective registered credit of each payment transaction are indicated. Only available if the door is open! Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-35 Game and Software ATTENDANT > HOPPER DUMP TOTAL HOPPER LEVEL: PERIODIC HOPPER LEVEL: HOPPER DUMP: © 02 2003 Novomatic AG PAGE 1/1 Total value of all coins available in the hopper. Total value of all coins available in the hopper for a certain period. Press the respective button to enter the amount to dump the hopper. Only available if the door is open! ACCOUNTING > MASTER ACCOUNTING TOTAL IN: COINS IN: TOKEN IN: BILL IN: REMOTE IN: Page IV-36 PAGE 1/X Total value of all coins, tokens, tickets and bills inserted and credits added via the remote function. Total value of all coins inserted via the coin acceptor. Total value of all tokens accepted. Total value of all bills accepted. Total value of all credits added via the remote function. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 The respective value and the respective registered credit of each payment transaction are indicated. © 02 2003 Novomatic AG CARD IN: TICKET IN: TOTAL OUT: COINS OUT: HANDPAY: CARD OUT: TICKET OUT: TOTAL IN-OUT: Game and Software Total value of all credits inserted via card. Total value of all credits inserted via ticket. Total value of all credits paid out (hopper, handpay, card and vouchers). Total value of all coins paid out via the hopper. Total value of all amounts paid out via the handpay function. Total value of credits added to the card. Total value of credits paid out via ticket. Difference between TOTAL IN and TOTAL OUT. The respective value and the respective registered credit of the payment transaction are indicatedt. PAGE 2/X 45M620N2UK-02 ACCOUNTING > MASTER ACCOUNTING TOTAL MONEY TO DROP: Total value of all coins and bills that can be removed. COINS TO DROP: Total value of all coins that can be removed from the drop box. TOKENS TO DROP: Total value of all tokens that can be removed from the token box. BILLS TO DROP: Total value of all bills that can be removed from the stacker. TOTAL HOPPER LEVEL: Total value of all coins available in the hopper. COINS TO HOPPER : Total value of all coins diverted into the hopper via the coin acceptor. COINS OUT: Total value of all coins paid out via the hopper. HOPPER REFILL: Total value of all coins refilled directly into the hopper. HOPPER DUMP: Total value of all coins paid out via the hopper with the feature hopper dump. TOTAL BET: Total value of all bets. TOTAL WON: Total value of all wins. MACHINE YIELD: Payout percentage. TOTAL GAMES: Total number of all games played. The respective value and the respective registered credit of each payment transaction are indicated. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-37 Game and Software ACCOUNTING > MASTER ACCOUNTING TICKET OUT: TICKET IN: COUNT: CREDIT: TOTAL: © 02 2003 Novomatic AG PAGE 3/X Tickets paid out. Tickets accepted. Total number of tickets accepted. Total number of credits accepted. Total value of all credits inserted via ticket. PAGE 4/X 45M620N2UK-02 ACCOUNTING > MASTER ACCOUNTING BILL ACCEPTOR 1 CHANNEL: VALUE: COUNT: CREDIT: TOTAL: Indicates the available bill channels. Value of one bill of the respective bill channel. Total number of bills accepted on the respective bill channel. Total number of credits inserted via the respective bill channel. Total value of all credits inserted via the respective bill channel. Page IV-38 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software ACCOUNTING > MASTER ACCOUNTING PAGE 5/X COIN ACCEPTOR 1 CHANNEL: VALUE: COUNT: CREDIT: TOTAL: Indicates the available coin channels. Value of one coin of the respective coin channel. Total number of coins accepted via the respective coin channel. Total number of credits inserted via the respective coin channel. Total value of credits inserted via the respective coin channel. PAGE 6/X 45M620N2UK-02 ACCOUNTING > MASTER ACCOUNTING HOPPER 1 CHANNEL: VALUE: COUNT: Indicates the available hopper channels. Value of one coin of the respective hopper channel. Total number of coins accepted via the respective hopper channel. CREDIT: Total number of credits inserted via the respective hopper channel. TOTAL: Total value of credits inserted via the respective hopper channel. COINS TO HOPPER: Total amount of coins transported into hopper. HOPPER REFILL: Total amount of coins refilled into the hopper. HOPPER DUMP: Total amount of coins removed from the hopper. HOPPER LEVEL: Total value of all coins available in the hopper. VALUE: Value of one coin of the respective hopper channel. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-39 Game and Software © 02 2003 Novomatic AG COUNT: Total number of coins accepted via the respective hopper channel. CREDIT: Total number of credits inserted via the respective hopper channel. TOTAL: Total value of credits inserted via the respective hopper channel. COINS TO HOPPER: Total amount of coins transported into hopper. HOPPER REFILL: Total amount of coins refilled into the hopper. HOPPER DUMP: Total amount of coins removed from the hopper. HOPPER LEVEL: Total value of all coins available in the hopper. PAGE 1/X PERIODIC IN: Total value of all coins, tickets, tokens and bills inserted and credits added via the remote function for a certain period. COINS IN: Total value of all coins inserted via the coin acceptor for a certain period. TOKEN IN: Total value of all tokens accepted for a certain period. BILL IN: Total value of all bills accepted for a certain period. REMOTE IN: Total value of all credits added via the remote function for a certain period. CARD IN: Total value of all credits added via card for a certain period. TICKET IN: Total value of all credits inserted via ticket for a certain period. PERIODIC OUT: Total value of all credits paid out for a certain period. COINS OUT: Total value of all coins paid out via the hopper for a certain period. HANDPAY: Total value of all amounts paid out via the handpay function for a certain period. CARD OUT: Total value of all credits added to ticket for a certain period. TICKET OUT: Total value of all credits paid out via ticket for a certain period. PERIODIC IN-OUT: Difference between TOTAL IN and TOTAL OUT for a certain period. The respective value and the respective registered credit of each payment transaction are indicated. Page IV-40 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 ACCOUNTING > PERIODIC ACCOUNTING © 02 2003 Novomatic AG Game and Software ACCOUNTING > PERIODIC ACCOUNTING PAGE 2/X 45M620N2UK-02 PERIODIC MONEY TO DROP: COINS TO DROP: Total value of all coins and bills that can be removed in a certain period. Total value of all coins that can be removed from the drop box. TOKENS TO DROP: Total value of all tokens that can be removed from the token box. BILLS TO DROP: Total value of bills that can be removed from the stacker in a certain period. PERIODIC Total value of all coins available in the hopper HOPPER LEVEL: for a certain period. COINS TO HOPPER : Total value of all coins diverted into the hopper via the coin acceptor for a certain period. COINS OUT: Total value of all coins paid out via the hopper for a certain period. HOPPER REFILL: Total value of all coins refilled directly into the hopper for a certain period. HOPPER DUMP: Total value of all coins paid out via the hopper with the feature hopper dump for a certain period. PERIODIC BET: Total value of all bets placed for a certain period. PERIODIC WON: Total value of wins realized for a certain period. MACHINE YIELD: Payout percentage for a certain period. PERIODIC GAMES: Total number of games played for a certain period. The respective value and the respective registered credit of each payment transaction are indicated. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-41 Game and Software ACCOUNTING > PERIODIC ACCOUNTING TICKET OUT: TICKET IN: COUNT: CREDIT: TOTAL: © 02 2003 Novomatic AG PAGE 3/X Tickets paid out. Tickets accepted. Total number of tickets accepted. Total number of credits accepted. Total value of all credits inserted via ticket. PAGE 4/X 45M620N2UK-02 ACCOUNTING > PERIODIC ACCOUNTING BILL ACCEPTOR 1 CHANNEL: VALUE: COUNT: CREDIT: TOTAL: Page IV-42 Indicates the available bill channels. Value of one bill of the respective bill channel. Total number of coins accepted via the respective bill channel for a certain period. Total number of credits inserted via the respective bill channel for a certain period. Total value of credits inserted via the respective bill channel for a certain period. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software ACCOUNTING > PERIODIC ACCOUNTING PAGE 5/X COIN ACCEPTOR 1 CHANNEL: VALUE: COUNT: CREDIT: 45M620N2UK-02 TOTAL: Indicates the available coin channels. Value of one coin of the respective coin channel. Total number of coins accepted via the respective coin channel for a certain period. Total number of credits inserted via the respective coin channel for a certain period. Total value of credits inserted via the respective coin channel for a certain period. ACCOUNTING > PERIODIC ACCOUNTING HOPPER 1 CHANNEL: VALUE: COUNT: CREDIT: TOTAL: COINS TO HOPPER: HOPPER REFILL: HOPPER DUMP: PAGE 6/X Indicates the available hopper channels. Value of one coin of the respective hopper channel. Periodic number of coins accepted via the respective hopper channel. Periodic number of credits inserted via the respective hopper channel. Periodic value of credits inserted via the respective hopper channel. Total amount of coins transported into hopper. Total amount of coins refilled into the hopper. Total amount of coins removed from the hopper. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-43 Game and Software ACCOUNTING > HARD METER COPY Total Total Total Total Total Total Total Total value of all bets in credits. value of all wins in credits. value of all credits added via the remote function. value of all credits paid out via handpay. value of all bills inserted in credits. value of all coins diverted into the drop box in credits. number of all games played. value of all tokens inserted in credits. ACCOUNTING > JACKPOT EXTERNAL PROGRESSIVE JACKPOT AT LEVEL 0: CURRENT JACKPOT VALUE: RECOMMEND STARTUP VALUE: CREDITS PLAYED SINCE LAST HIT: LAST JACKPOT HIT VALUE: LAST JACKPOT HIT TIME: TOTAL JACKPOT HITS: TOTAL JACKPOT WINS: Page IV-44 PAGE 1/1 PAGE 1/X Indicates the current jackpot amount. Indicates the current jackpot amount. Benchmark for the jackpot amount. Value of credits played since last jackpot. Amount of last jackpot hit. Time of last jackpot hit. Total number of jackpots hit until now. Total amount of all jackpots hit. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 BET: WIN: REMOTE: HANDPAY: BILLS: DROP: GAMES: TOKEN: © 02 2003 Novomatic AG © 02 2003 Novomatic AG Game and Software ACCOUNTING > SECURITY ACCOUNTING 45M620N2UK-02 MAIN DOOR: LAST OPEN: LAST CLOSE: OPEN COUNT: GAMES SINCE LAST CLOSE: COIN DROP DOOR: LAST OPEN: LAST CLOSE: OPEN COUNT: GAMES SINCE LAST CLOSE: BILL DOOR: LAST OPEN: LAST CLOSE: OPEN COUNT: GAMES SINCE LAST CLOSE: PAGE 1/2 Monitored status. Time of last opening of the machine door. Time of last closing of the machine door. Number of openings of the machine door. Number of games played since last closing of the machine door. Monitored status. Time of last opening of the drop box door. Time of last closing of the drop box door. Number of openings of the drop box door. Number of games played since last closing of the drop box door. Monitored status. Time of last opening of the bill door. Time of last closing of the bill door. Number of openings of the bill door. Number of games played since last closing of the bill door. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-45 Game and Software ACCOUNTING > SECURITY ACCOUNTING © 02 2003 Novomatic AG PAGE 2/2 Monitored status. Time of last openings of the logic box. Number of openings of the logic box. Number of games played since last closing of the logic box. METER CONNECT: Monitored status. LAST OPEN: Time of last opening of the meter connection area. LAST CLOSE: Time of last closing of the meter connection area. OPEN COUNT: Number of openings of the meter connection area. GAMES SINCE LAST CLOSE: Number of games played since last closing of the meter connection area. POWER FAIL: Monitored status. LAST POWER FAIL: Time of last powering down. LAST POWER ON: Time of last powering up. POWER FAIL COUNT: Number of powering downs. GAMES SINCE LAST POWER FAIL: Number of games since last powering down. Page IV-46 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 LOGIC AREA: POWER ON AFTER OPEN: OPEN COUNT: GAMES SINCE LAST CLOSE: © 02 2003 Novomatic AG Game and Software ACCOUNTING > PERIODIC METER CLEAR PAGE 1/1 PRESS CLEAR BUTTON TO CLEAR THE PERIODIC MEMORY: Press the respective button or touch the respective field to clear the periodic RAM. 45M620N2UK-02 ACCOUNTING > BLACKBOX BLACKBOX (optional): On this Accounting Page the machine data saved in the BLACKBOX are shown. (not in every country) Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-47 Game and Software DIAGNOSTICS > PROGRAM VERSIONS Indicates Indicates complete EEPROM CONFIGURATION: Indicates KERNEL: Indicates MAIN BOARD VERSION: Indicates MAIN BOARD Indicates SERIAL NUMBER: BACKPLANE VERSION: Indicates GAME SELECTOR: Indicates GAME: Indicates PAGE 1/1 the configured machine number. name, version and date of the machine software. the EEPROM configuration. version and date of the kernel. the version of the main board. the serial number of the main board. the version of the backplane. the version of the game selector. name, version and date of the game/s. DIAGNOSTICS > DEVICE LISTING PAGE 1/1 Indicates the machine components which re recognized by the software. The number and the form of the entries depend on the current equipment of the machine (lightwheel, ...) Example: BILL INPUT: COIN INPUT: TOKEN INPUT: HOPPER: COIN DIVERTER: METER: TOUCH SCREEN: Page IV-48 Indicates Indicates Indicates Indicates Indicates Indicates Indicates the the the the the the the type type type type type type type of of of of of of of bill acceptor used. coin acceptor used. token acceptor used. hopper used. coin diverter used. meter used. touch screen used. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 MACHINE NUMBER: MACHINE : © 02 2003 Novomatic AG © 02 2003 Novomatic AG Game and Software DIAGNOSTICS > MACHINE SELFTEST PAGE 1/1 PRESS TEST BUTTON TO START SELFTEST Press the respective button or touch the respective field to start the selftest. 45M620N2UK-02 STATIC RAM TEST: DYNAMIC RAM TEST: PROGRAM ROM TEST: SERIAL NUMBER TEST: Test of the statistical RAM. Test of the dynamic RAM. Test of the program ROM. Test the correct function of the serial number chip. REAL- TIME CLOCK TEST: Test of the real - time clock. CONFIGURATION EEPROM TEST: Test of the configuration EEPROM. DIAGNOSTICS > BUTTON AND LAMP TEST PAGE 1/1 LAMP TEST: All lamps are flashing steadily as long as this page is enabled. BUTTON TEST: The current status of the button (ON/OFF) is indicated. RETURN: PRESS SIMULTANEOUSLY BACK1 AND BACK2 Press the respective buttons to go back to the selection menu. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-49 Game and Software DIAGNOSTICS > VIDEO TEST © 02 2003 Novomatic AG PAGE 1/1 Select the function VIDEO TEST to show the test chart on the screen. In case of eventual distortions or a defective color reproduction the monitor can be readjusted according to this test chart. PAGE 1/1 45M620N2UK-02 DIAGNOSTICS > AUDIO TEST Press the respective button or touch the respective field to start the audio test. Page IV-50 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software DIAGNOSTICS > TOUCH SCREEN TEST ! only VIDEO machines ! PAGE 1/1 Select the function TOUCH SCREEN TEST to test the calibration and functionality of the touch screen. Touch the screen at different places. At every touch a white point ist enlightened on the screen. PAGE 1/1 45M620N2UK-02 DIAGNOSTICS > HOPPER TEST Select the function HOPPER TEST to test the functionality of the Hopper. Follow the instructions shown on the screen. Coins inserted are not registered. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-51 Game and Software DIAGNOSTICS > BILL ACCEPTOR TEST © 02 2003 Novomatic AG PAGE 1/1 The BILL ACCEPTOR TEST function can be used to check the functionality of the bill acceptor. Important: If a bill is not detected, the reason may be that the insertion direction is not activated in MACHINE -> BILL SETTINGS or the software is not programmed to accept the bill. PAGE 1/1 45M620N2UK-02 DIAGNOSTICS > COIN DIVERTER TEST Select the function COIN DIVERTER TEST to test the functionality of the Coin Diverter. Press the respective button or touch the respective field to switch the Coin Diverter On or OFF. Page IV-52 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software DIAGNOSTICS > PRINTER TEST PAGE 1/1 Select the function PRINTER TEST to test the functionality of the ticket printer. Press the respective button or touch the respective field for a test page. PAGE 1/1 45M620N2UK-02 DIAGNOSTICS > TICKET TEST Select the function TICKET TEST to test the functionality of the ticket printer. Press the respective button or touch the respective field to print 0 credit ticket. DIAGNOSTICS > REELSTRIP TEST only MASTERSLOT series PAGE 1/1 Select the function REELSTRIP TEST to test the calibration of the reel symbols. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-53 Game and Software DIAGNOSTICS > REEL HARDWARE TEST © 02 2003 Novomatic AG only MASTERSLOT series PAGE 1/1 Select the function REEL HARDWARE TEST to test the calibration of the reel hardware. PAGE 1/1 45M620N2UK-02 DIAGNOSTICS > PAYTABLE TEST The Paytable test can be used to check the correct payout of the machine. Various winning situations can be simulated without prizes being paid out. To start the Paytable test the machine door must be opened. Then activate the test and leave the accounting. Now a game situation can be set pressing the SERVICE button and the LINE buttons at the same time. The amount of bet may be selected and the simulation can be started when the START button is pressed. When the machine door is closed again, the machine will return to the original game situation. Important: When selecting the One-shot Progressive Jackpot Test, a real jackpot is triggered at the external jackpot controller when the next game is started, provided that the respective winning combination was selected. The jackpot must then be set again. After a game, this setting will be deactivated automatically. Page IV-54 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software EVENTS > MACHINE EVENTS PAGE 1/X All errors including date and time when they have occurred are listed. The error codes and error messages correspond to those of chapter IV.1.2. In case of an overflow the respective oldest entries are overwritten. PAGE 1/1 45M620N2UK-02 EVENTS > BILL ACCEPTOR EVENTS All accepted bills including date and time of their insertion are listed. In case of an overflow the respective oldest entries are overwritten. EVENTS > CASHLESS CARD EVENTS Page 1/1 All accepted card credits including date and time are listed. In case of an overflow the respective oldest entries are overwritten. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-55 Game and Software EVENTS > JACKPOT EVENTS © 02 2003 Novomatic AG PAGE 1/1 Lists all external jackpots including date and time when they were hit. If there is an overflow, the oldest entries will be overwritten. PAGE 1/1 45M620N2UK-02 EVENTS > TICKET EVENTS Lists all printer events including date and time when they were hit. If there is an overflow, the oldest entries will be overwritten. EVENTS > REDEMTION EVENTS PAGE 1/1 Lists all ticket events including validation number, value, ticket number date and time when they were hit. If there is an overflow, the oldest entries will be overwritten. Page IV-56 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software EVENTS > DOORLOG EVENTS PAGE 1/1 Lists all doorlog events including date and time when they were hit. If there is an overflow, the oldest entries will be overwritten. 45M620N2UK-02 GAME HISTORY > “Selected game” Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-57 Game and Software © 02 2003 Novomatic AG GAME HISTORY: GAME: PHASE: Game history of the selected game. Current number of the game at a certain time. Phase during the indicated game (1. deal is phase 1, 2. deal is phase 2 etc.) depending on the indicated game. DATE: Indicates the date of the game. TIME: Indicates the time of the game. CREDITS BEFORE: Amount of credit before the game was started. BET: Bets realized in credits. WIN: Wins in credits. GAMBLES: Number of times gambled. GAMBLE IN: Amount of win which has been gambled. GAMBLE OUT: Amount of win which has been paid out after gamble. TOKENS IN: Total value of tokens inserted since last game. COINS IN: Total value of coins inserted since last game. BILLS IN: Total value of bills inserted since last game. REMOTE IN: Total value of all credits added via the remote function since last game. DEBIT IN: Total value of credits inserted via card since last game. PAID OUT: Total value of credits paid out via the hopper and the handpay function since last game. EVENTS: Lists the machine events which have been occurred during the last two games. PAGE 1/X 45M620N2UK-02 GAME STATISTICS > “Selected game” The game statistics depends on the selected game. If different bets (BET) are permitted in the game the first page always shows the total statistics (BET independent) and each BET available is represented separately. e.g.: Page 2 = BET 1, Page 3 = BET 2, etc. Page IV-58 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software GAME SETUP > “Selected game” PAGE 1/X On this Accounting Page functions specific to game can be featured. PAGE 1/1 45M620N2UK-02 MACHINE SETUP > LIMIT SETUP In comparison to the CREDIT LIMIT the CREDIT IN LIMIT must always be lower by AT LEAST the value represented by the highest configured bill (coin, token). This ensures that by insertion of a bill (coin, token) only the CREDIT IN LIMIT may be reached and never the CREDIT LIMIT. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-59 Game and Software © 02 2003 Novomatic AG If the limit has been reached, no more credits can be added (coin acceptor and bill acceptor are blocked), also the remote function is disabled. 0 = no Credit in limit. CREDIT LIMIT: Maximum credit value that may be reached in the game. 0 = no Credit limit. JACKPOT LIMIT: Maximum amount of win paid out by the machine (added to credit or paid out via the hopper). 0 = no jackpot limit. All wins in excess are paid out via the handpay function. CELEBRATION LIMIT: Available only in cashless card systems. If this limit is reached (under jackpot limit) a handpay to the cashless card have to be performed. DOUBLE UP LIMIT: Maximum credit value that may be reached in the Double Up game. 0 = no Double Up limit. HOPPER PAYOUT LIMIT: Maximum number of coins that can be paid out via the hopper, if the CASH button is pressed or in case of wins. All amounts in excess have to be paid out via the handpay function. 0 = no hopper limit TICKET PAYOUT LIMIT: Maximum amount that can be paid out via the ticket printe. All amounts in excess have to be paid out via the handpay function. 0 = no ticket limit COINS IN LIMIT: Indicates the number of coins that can be inserted without a game played. 0 = no coin in limit MINIMUM HANDPAY: Minimum amount of win paid out via handpay. EVEN HANDPAY: Indicates the rounding factor for handpay. 0 = no rounding factor Press the correspondent buttons to perform the desired settings. In each case a MIN and a MAX value are indicated in the range of which the current value can be set. Due to regulation some value ranges may be limited or the possibility of setting may be prohibited in general. Page IV-60 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 CREDIT IN LIMIT: © 02 2003 Novomatic AG Game and Software MACHINE SETUP > PARAMETER SETUP PAGE 1/1 Caution: Depending on the game configuration and the game some of the following functions listed below may not be available! START MODE: 0.. re-bet at start: 1.. bet and start: 45M620N2UK-02 2.. automatic start: REMOTE INPUT: 0.. disabled: 1.. enabled: HANDPAY CREDIT: 0.. disabled: 1.. enabled: BILL INPUT: 0.. To Hopper: 1.. To Credit: 2.. To Credit/ Compulsory Game: 3.. To Credit/Play 50%: COIN INPUT: 0.. to bet: Determines the start mode. If credits are available and the start button is pressed, a game is started with the last bet. A bet must be selected and the start button must be pressed to start the game. If credits are available, the start button has to be pressed to play a game or if the auto start button is pressed, a game will be automatically started with the last bet. Enables/disables the remote function. Remote function disabled. Remote function enabled. Enables/disables the handpay function. Handpay function disabled. Handpay function enabled. Determines the bill accounting. Bills are changed. Highest bill must be lower than the hopper limit. The value of bills inserted is registered in Credit. Bills inserted are registered in Credit and a compulsory game must be played before the system accepts a new bill. Bills inserted are registered in Credit. A minimum 50% of the value of each bill inserted must be played before the system accepts a new bill. Determines the coin accounting. Coins are registered on the CREDITS PLAYED meter till the maximum bet is reached. A game is not started automatically unless MAX BET is pressed. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-61 Game and Software © 02 2003 Novomatic AG Coins are registered on the CREDITS PLAYED meter till the maximum bet is reached. The game starts automatically. 2.. to bet/to credit: Coins are registered on the CREDITS PLAYED meter till the maximum bet is reached - any subsequent coins are registered on the CREDIT meter. A game is not started automatically unless the MAX BET button is pressed. 3.. to credit: All coins are registered on the CREDIT meter. A game is not started automatically unless the MAX BET button is pressed and enough credits are available. 4.. to credit / escape: Coins are registered on the CREDIT meter. By pressing the BET ONE button the amount of the bet can be selected. By pressing the BET ONE button after MAX BET has been reached the bet returns to the minimum bet again. A game is not started automatically even if the MAX BET button is pressed. WIN OUTPUT: Determines the accounting of the wins. 0.. to the hopper: All wins are paid out via the hopper. 1.. to credit: All wins are registered on the CREDIT meter. PAY AT JACKPOT LIMIT: Determines the way jackpots are handled. 0.. Win: Only the win is paid. 1.. Win + Credit: The win and the credit are paid. PAY AT CREDIT LIMIT: Determines the way the credit limit is handled. 0.. Win: Only the win is paid. 1.. Win + Credit: The win and the credit are paid. PARTIAL PAYOUT MODE: Determines whether a partial payout can be made. 0.. No partial payout mode: Partial payouts cannot be made. The entire amount must be handpaid. 1.. Partial payout mode: System allows partial payout. The hopper pays coins until the hopper limit is reached, the remaining amount must be handpaid. HOPPER REMAINING Determines the way that amounts that cannot AMOUNT: be paid by the hopper are handled. 0..To Credit: Remaining amounts remain on Credit. 1.. To Handpay: Remaining amounts must be handpaid. LANGUAGE: Setting of the language. 0 ... English 1 ... German 2 ... Spanish 3 ... French 4 ... Portuguese 5 ... Norwegian 6 ... Hungarian Press the respective buttons or touch the respective fields to perform the desired settings. Page IV-62 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 1.. to bet/start: © 02 2003 Novomatic AG Game and Software MACHINE SETUP > PARAMETER SETUP HOPPER DUMP: 0.. disabled: 1.. enabled: HOPPER STRATEGY: 0.. High value: 45M620N2UK-02 1. Balanced: WIN COUNTER SPEED: 0.. Slow: 1.. Fast: BILL ACCEPTOR SECURITY: 0.. Never: 1.. On. BONUSING: 0.. disabled: 1.. enabled: TICKET REDEMPTION: 0.. disabled: 1.. enabled. PAGE 2/2 Enables/disables the hopper dump function. Hopper dump function disabled. Hopper dump function enabled. Determines the way payout is handled when there are two hoppers. High-value coins are preferred in the payout, the remaining amount is paid in lower-value coins. Wins are paid with a balanced number of both high and low-value coins. Determines the win counting speed. Win counting is slow. Win counting is fast. Activates / deactivates disabling of the bill acceptor after 10 attempts to insert a bill failed. The bill acceptor is never disabled. The bill acceptor is disabled after 10 attempts failed. Activates / deactivates a network bonus system. The bonus is not accepted. The bonus is accepted. Activates / deactivates tickets redemption via the bill acceptor. Tickets will not be accepted. Tickets will be accepted. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-63 Game and Software © 02 2003 Novomatic AG According to the configuration the following items of the menu can be selected: MACHINE SETUP> BILL/COIN ACCEPTOR SETUP PAGE 1/X 45M620N2UK-02 BILL ACCEPTOR X: Indicates the machine to which the settings correspond. CHANNEL: Bill channels available. VALUE: Monetary value of the bills accepted via the respective channel. ENABLE: Enables/disables the bill channel. DIRECTION: Bills are accepted only if they are inserted in a certain direction. MACHINE SETUP> BILL/COIN ACCEPTOR SETUP PAGE 2/X The bill acceptor and the coin acceptor are disabled when they are close to the Credit In limit. COIN ACCEPTOR X: Indicates the machine to which the settings correspond. CHANNEL: Coin channels available. VALUE: Monetary value of the coins accepted via the respective channel. ENABLE: Enables/disables the coin channel. Page IV-64 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Game and Software MACHINE SETUP> HOPPER SETUP HOPPER X: HOPPER FULL LEVEL: HOPPER LOW LEVEL: HOPPER REFILL LEVEL: 45M620N2UK-02 ENABLE: Indicates the machine to which the settings correspond. Indicates the number of coins in the hopper at which the software will report hopper full. Indicates the number of coins in the hopper at which the software reports hopper empty. Indicates the number of coins that have to be refilled at Hopper Refill. Enables/disables the hopper channel. MACHINE SETUP> PRINTER SETUP PRINTER X: BAR CODE TYPE: HELP ARROWS: ENABLE: PAGE 1/X PAGE 1/X Indicates the printer to which the settings correspond. Indicates the type of barcode used for tickets. Indicates the direction of the help arrows. Enables/disables the printer. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-65 MACHINE SETUP> JACKPOT SETUP © 02 2003 Novomatic AG PAGE 1/X PROGRESSIVE JACKPOT LEVEL: Indicates the active jackpot type. DISPLAYED JACKPOT: Indicates the amount as shown on the jackpot display. BASE VALUE: Indicates the amount at which the jackpot starts. CURRENT VALUE: Indicates the current amount of the jackpot. INCREMENT LIMIT: When this limit is reached the jackpot is hit. INCREMENT 1: Indicates the steps by which the jackpot is increased. INCREMENT 2: Indicates the steps by which the jackpot is increased when it is close to the increment limit. HIDDEN JACKPOT LEVEL: Indicates the active jackpot type. DISPLAYED JACKPOT: Indicates the amount as shown on the jackpot display. BASE VALUE: Indicates the amount at which the jackpot starts. CURRENT VALUE: Indicates the current amount of the jackpot. INCREMENT LIMIT: When this limit is reached the jackpot is hit. INCREMENT 1: Indicates the steps by which the jackpot is increased. INCREMENT 2: Indicates the steps by which the jackpot is increased when it is close to the increment limit. Page IV-66 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Game and Software © 02 2003 Novomatic AG Game and Software MACHINE SETUP> INITIAL SETUP Page 1/X 45M620N2UK-02 DENOMINATION: CURRENCY: MAIN COIN: Indicates the defined accounting value. Indicates the defined currency. Indicates the denomination of the main coin (coin acceptor 1 - first channel). TOKENISATION: Indicates the number of credits per coin (= tokenisation). NETWORK PROTOCOL: Indicates the network protocol. NETWORK ADDRESS: Indicates the network address. MAXIMUM BET: Indicates the maximum bet per game. MAXIMUM BET PER ROW: Indicates the maximum bet per payline. LA WIN LIMIT: Indicates the defined LA win limit. (LA = Legislation Authority) GAME WIN LIMIT: Indicates the maximum win defined. ALARM SOUND: Indicates when the alarm sound is activated. MACHINE NUMBER: Indicates the configured machine number. MACHINE SETUP > INITIAL SETUP JACKPOT PROTOCOL: JACKPOT ADDRESS: PROGRESSIVE GAME: SHOW WIN: JACKPOT LEVEL X: Indicates Indicates Indicates Indicates Indicates levels. Page 2/X type of the selected jackpot protocol. the jackpot address. name of progressive game. the value of shown win. the configuration of the jackpot Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-67 Game and Software MACHINE SETUP > INITIAL SETUP COIN ACCEPTOR: CHANNEL: COIN: TOKENISATION: Indicates the accounting value fixed on page 1 by entry of the main coin and tokenisation. Indicates number and type of the selected coin acceptor. Coin channels available . Definition of the coins accepted via the respective channel. Indicates the number of credits per coin. MACHINE SETUP > INITIAL SETUP DENOMINATION: BILL ACCEPTOR: CHANNEL: BILL: TOKENISATION: Page IV-68 Page 3/X Page 4/X Indicates the accounting value fixed on page 1 by entry of the main coin and tokenisation. Indicates number and type of the selected bill acceptor. bill channels available . Definition of the bills accepted via the respective channel. Indicates the number of credits per bill. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 DENOMINATION: © 02 2003 Novomatic AG Game and Software © 02 2003 Novomatic AG MACHINE SETUP > INITIAL SETUP DENOMINATION: HOPPER: CHANNEL: COIN: TOKENISATION: Page 5/X Indicates the accounting value fixed on page 1 by entry of the main coin and tokenisation. Indicates number and type of the selected hopper. Coin channels available. Definition of the coins accepted via the respective channel. Indicates the number of credits per coin. PAGE 1/1 45M620N2UK-02 CALIBRATION > CLOCK SETUP 2002-MAY-14 16:37.59: Current date and time. Press the respective buttons or touch the respective fields to perform the settings. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-69 CALIBRATION > TOUCH SCREEN CALIBRATION © 02 2003 Novomatic AG PAGE 1/1 Follow the instructions shown on the screen to calibrate the touch screen. CALIBRATION > REELS CALIBRATION PAGE 1/1 To calibrate the reels follow the instructions on the screen. If the reel symbols are not exactly on the payline, the reels must be calibrated mechanically. See chapter V.15.1 Reel Calibration. Page IV-70 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Game and Software © 02 2003 Novomatic AG Game and Software IV.8 - RAM - clear 1.) 2.) 3.) 4.) 5.) 6.) 7.) 8.) 9.) 10.) 11.) 12.) 13.) 14.) 45M620N2UK-02 15.) Open the machine door. Power down the machine. Open the logic door. Turn the DIP switch 1 to ON (see illustr. IV-8). Close the logic door. Power up the machine. After the query has been made press any button to perform a complete RAM - clear. (Note: Until this moment the RAM - clear may be avoided if the machine is powered down before a button is pressed). Power down the machine. Open the logic door. Turn the DIP switch1 to OFF. Close the logic door. Power up the machine. Close the machine door. The machine switches automatically to the accounting menu = audit menu to system page “Machine > basic settings” where the basic settings must be fixed (see page IV-64) If a RAM - clear is performed in a Cashrunner machine with AGI internal jackpot, the machine must be restarted once prior to detemining the jackpot settings (initial value, increment ...). Programm ROM (Simm 1) (Simm 2) EEPROM Illustr. IV-8 Position of DIP switch 1 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page IV-71 © 02 2003 Novomatic AG 45M620N2UK-02 Game and Software Page IV-72 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware Part V - Hardware V.1 - Main power supply V.2 - Switching power supply V.3 - Bill acceptor V.4 - Coin acceptor V.5 - Hopper 45M620N2UK-02 V.6 - Screen V.7 - COOLFIRE motherboard V.8 - COOLFIRE backplane V.9 - Display elements V.10 - Top light V.11 - Illumination V.12 - Mechanical meters V.13 - Door optics V.14 - Loudspeakers V.15 - Reels V.16 - Ticket printer V.16 - Preventative maintenance Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-1 © 02 2003 Novomatic AG 45M620N2UK-02 Hardware Page V-2 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware Description of components: T T A A S U S R P O N C A M D 45M620N2UK-02 V R Q B E V Q P B C O N M L K A D L F G K H E J F G J I H I Masterslot series Video series Illustr. V-1 Description of components A B C D E F G H I J K Illumination (fluorescent tubes) Display elements Coin acceptor Door sensor - transmitter Mechanical meters Doorswitch door in door system Coolfire backplane Hopper Drop box door lock Doorswitch drop box Main power supply (behind WBA) L M N O P Q R S T U V Main switch with fuses Switching power supply (behind WBA) Door sensor - receiver Stacker door lock Bill acceptor (WBA) Coolfire motherboard Logic box door lock Screen Tower light Reels Printer Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-3 © 02 2003 Novomatic AG Hardware Block diagram: main power supply switches & lamps OPTION: ST31 NRI coinchecker COOLFIRE ST08 power distributor OPTION: ST32 thermo printer ST05 reel power supply ST12 backplane power supply ST34 light boiler Roulette ST17 WBA-STATUS X X2 X2 X X18/X X10/X X1 ST09 modular power supply ST16 coin acceptor X ST11 reel print ST20 coin diverter X ST32 power supply TFT ST18 / ST19 coin channel photo sensor X ST33 connector P422 option: ST06 touchscreen X1 X3 ST02 / ST04 optical doorswitch receiver ST03 ST07 top-light backplane P 384 X X1 hopper ST26 / ST27 doorswitch(BNP) X2 X2 1. monitor (VGA) 2. monitor (VGA) X ST15 meters X1 loudspeaker left / right data power supply Illustr. V-2 Block diagram Page V-4 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 bill acceptor © 02 2003 Novomatic AG Hardware V.1 - Main power supply V.1.1 - Position in the machine V.1.2 - Function V.1.3 - Troubleshooting 45M620N2UK-02 V.1.4 - Pin assignment V.1.5 - Exchange of the main power supply V.1.6 - Description of the modular power supply Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-5 Hardware © 02 2003 Novomatic AG V.1.1 - Position in the machine See illustration V-1 on Page V-3. V.1.2 - Function Power supply of the following components: 230V or 110V /AC for: Switching power supply Fluorescent tubes Fan 12-15V/DC for: Display illumination X9 X7 X10 X1 X2 X3 X4 X5 X6 Sicherung T5A Fuse T3A15 Mains power switch Service Steckdose Illustr. V-1.1 Fuses and light diode on the main power supply Illustr. V-1.2 Main switch V.1.3 - Troubleshooting The power supply is primarily secured with T3A15 (inert) single-pole fuses. The primary fuses are located on the front of the switch module (see illustr. V-1.2). The secondary fuse (T5A) of the 12 volt is located on the front of the main power supply. This voltage has been assigned a red light diode which will only burn if the protection is intact and voltage is present (see illustr. V-1.1). This voltage indication facilitate servicing and is an initial source of information. However, more details regarding defective line voltages can only be obtained by measurements with suitable devices. In addition, all connectors have to be checked (see illustr. V.1.1). Page V-6 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 X8 © 02 2003 Novomatic AG Hardware V.1.4 - Pin assignment DC - connector X8 Pin 01 02 03 04 05 06 function +12 V DC +12 V DC +12 V DC GND GND GND annotation (R) (R) (R) (R) (R) (R) 45M620N2UK-02 AC - connector X1 Pin 01 02 03 04 function annotation AC neutral (Out) AC ground AC live (Out) nc X2 Pin 01 02 03 04 function annotation AC neutral (Out) AC ground AC live (Out) nc X3 Pin 01 02 03 04 function annotation AC neutral (Out) AC ground AC live (Out) nc X4 Pin 01 02 03 04 function annotation AC neutral (Out) AC ground AC live (Out) nc X5 Pin 01 02 03 04 function annotation AC neutral (Out) AC ground AC live (Out) nc X6 Pin 01 02 03 04 function annotation AC neutral (Out) AC ground AC live (Out) nc X7 Pin 01 02 03 04 05 06 07 08 function AC live nc nc AC live AC neutral nc nc AC neutral annotation (In) (Out) (In) (Out) Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-7 © 02 2003 Novomatic AG Hardware V.1.5 - Exchange of the main power supply If any defects cannot be repaired, the defective main power supply has to be exchanged. 2 4 Dismounting instructions for the main power supply (see illustr. V-1.3): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) 2.) Open the door and disconnect the machine from the mains. Remove the hopper cover and take out the hopper in the direction of the arrow. 3.) Release holding devices and plugs of the bill acceptor (do not forget the plug of the micro switch in the stacker cabinet!). 4.) Take out the bill acceptor in direction of the arrow (pay attention to the main bill acceptor cable!). 5.) Dismount the cash funnel. 6.) Release all connectors from the modular power supply unit (modular power supply unit = main power supply unit + switching power supply see V.1.6 - Description of the modular power supply unit). 7.) Release the fixing devices of the modular power supply unit. 8.) Separate main power supply from the switching power supply. 9.) Exchange the main power supply. 10.) Assemble the main power supply in reverse order. Page V-8 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Illustr. V-1.3 Exchange of the main power supply © 02 2003 Novomatic AG Hardware V.1.6 - Description of the modular power supply unit: Switching Power Supply - NFS-110 X9 X8 X7 X10 X1 X2 X3 X4 X5 X6 Fuse T5A X9 X8 X7 45M620N2UK-02 Modular Power Supply Unit X10 X1 X2 X3 X4 X5 X6 Fuse T5A Main Power Supply Illustr. V-1.4 Modular power supply unit Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-9 © 02 2003 Novomatic AG 45M620N2UK-02 Hardware Page V-10 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.2 - Switching power supply V.2.1 - Position in the machine V.2.2 - Function V.2.3 - Troubleshooting 45M620N2UK-02 V.2.4 - Pin assignment V.2.5 - Exchange of the switching power supply Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-11 © 02 2003 Novomatic AG Hardware V.2.1 - Position in the machine See illustration V-1 on page V-3. V.2.2 - Function Type: NFS - 110 / 7602P Power supply of the following components: 24 V DC for: Hopper 12 V DC for: Hopper COOLFIRE backplane 5 V DC for: COOLFIRE backplane V.2.3 - Troubleshooting 45M620N2UK-02 Check the connectors of the switching power supply. V.2.4 - Pin assignment AC- connector J1 Pin 01 02 03 04 05 Page V-12 Function AC-Ground nc AC neutral nc AC live DC- connector J2 Pin 01 02 03 04 05 05 06 07 08 09 10 11 12 13 Function +5 V DC +5 V DC nc GND GND GND GND +12 V DC +12 V DC PFD -12 V DC nc +24 V DC Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.2.5 - Exchange of the switching power supply If any defects cannot be repaired, the defective switching power supply has to be exchanged. 2 4 45M620N2UK-02 Illustr. V-2.1 Exchange of the switching power supply Dismounting instructions for the switching power supply (see illustr. V-2.1): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Open the door and disconnect the machine from the mains. 2.) Remove the hopper cover and take out the hopper in direction of the arrow. 3.) Release the fixing devices and the plugs of the bill acceptor (do not forget the plug of the micro switch in the stacker cabinet !). 4.) Take out the bill acceptor in direction of the arrow (pay attention to the main cable !). 5.) Dismount the cash funnel. 6.) Disconnect all the connectors from the modular power supply unit (modular power supply unit = main power supply + switching power supply see V.1.6 - Description of the modular power supply unit). 7.) Relese fixing devices of the modular power supply unit. 8.) Separate main power supply from the switching power supply. 9.) Exchange the switching power supply. 10.) Assemble the switching power supply in reverse order. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-13 © 02 2003 Novomatic AG 45M620N2UK-02 Hardware Page V-14 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.3 - Bill acceptor V.3.1 - Position in the machine V.3.2 - Function V.3.3 - Troubleshooting 45M620N2UK-02 V.3.4 - Exchange of the bill acceptor V.3.5 - Components of the bill acceptor V.3.6 - Empty stacker V.3.7 - Bills jammed in the bill acceptor Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-15 Hardware © 02 2003 Novomatic AG V.3.1 - Position in the machine See illustration V-1 on page V-3. V.3.2 - Function Type: WBA - 21 - SS or compatible The bill acceptor is programmed to accept the respective national currency. V.3.3 - Troubleshooting Check the bill acceptor whether it is fixed correctly in its mounting. Check the connectors of the bill acceptor and the COOLFIRE backplane. V.3.4 - Exchange of the bill acceptor 2 Illustr. V-3.1 Exchange of the bill acceptor Dismounting instructions for the bill acceptor (see illustr. V-3.1): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Open the door and disconnect the machine from the mains. 2.) Press down the lock bar of the bill acceptor and simultaneously take out the bill acceptor in the forward direction. 3.) To remove the mouthpiece release both fixing screws and press the two bars located on the upper side in the forward direction. Then exchange the bill acceptor. 4.) Assemble the bill acceptor in reverse order. Page V-16 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 If any defects cannot be repaired, the defective bill acceptor has to be exchanged. © 02 2003 Novomatic AG Hardware V.3.5 - Components of the bill acceptor A B C D E 45M620N2UK-02 F Illustr. V-3.2 Components of the bill acceptor Description: A B C D E F Transfer unit cover Latches Bill slot Locking bar of the bill acceptor Locking bar of the stacker Stacker box Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-17 Hardware © 02 2003 Novomatic AG V.3.6 – Empty stacker Illustr. V-3.3 Collecting bills 1.) Open the stacker door. 2.) Press down the locking bar of the stacker and keep it pressed. 3.) Take out the stacker in the forward direction. 4.) Open the stacker and collect the bills. Page V-18 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Description: © 02 2003 Novomatic AG Hardware V.3.7 – Bills jammed in the bill acceptor Illustr. V-3.5 Bills jammed 2 45M620N2UK-02 Illustr. V-3.4 Bills jammed 1 Illustr. V-3.6 Bills jammed 3 Description: Depending on the situation encountered jammed bills must be removed as shown in illustrations V-3.4 to V-3.6. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-19 © 02 2003 Novomatic AG Hardware V.3.78 – Adjustment of the bill acceptor The adjustment of the sensors is intended to compensate any slight age-related cloudiness of the optical lenses (black and white adjustment) or any normal wear of the optical sensors. Therefore, the adjustment procedure described below should be carried out when required. Note: The adjustment is not a substitute for cleaning the sensor lenses! The sensor lenses should be cleaned also before each sensor adjustment! The below instructions should be followed strictly: Description: 1.) Release the connecting plugs from the WBA. (e.g. by pulling out the acceptor unit) 2.) Set dip switches 8, 7, 6 and 5 to ON; 1, 2, 3 and 4 to OFF: Illustr. V-3.8 Acceptor unit 3.) Connect the WBA to the power supply (by inserting the acceptor unit in the acceptor frame). 4.) The emergency transport motor will first run forward approximately 2 seconds and then briefly reverse. 5.) Now the reference paper KS-039 (EDP item number: 075626) can be inserted with the black end in first. The WBA pulls the paper in automatically and moves it forwards and backwards several times. 6.) The auto-adjustment is completed once the reference paper has been ejected and the transport motor has come to a halt. After that, the acceptor requires approximately another 2-3 seconds to write the data to the internal memory chip. 7.) Disconnect the acceptor unit from the power supply again and return the dip switches to their original status, which will normally be all switches in OFF position. Illustr. V-3.9 Dip switches after adjustment Page V-20 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Illustr. V-3.7 Dip switches before adjustment © 02 2003 Novomatic AG Hardware V.4 - Coin acceptor V.4.1 – Position in the machine V.4.2 – Function V.4.3 – Troubleshooting V.4.4 – Pin assignment 45M620N2UK-02 V.4.5 – Exchange of the coin acceptor Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-21 Hardware © 02 2003 Novomatic AG V.4.1 - Position in the machine See illustration V-1 on page V-3. V.4.2 - Function Type: MC-46 coin comparitor with reference coin or compatible. The coin diverter below the coin comparitor sorts the coins into either hopper or drop box. V.4.3 - Troubleshooting 1.) Open the door and disconnect the machine from the mains. 2.) Check the coin acceptor if it is fixed correctly in its mounting. 3.) Check the connectors of the coin acceptor and of the COOLFIRE Backplane. 4.) Check if the coin diverter can be freely moved between its two positions. Pin assignment Pin 01 02 03 04 05 05 06 07 Colour black GND nc orange blue GND nc GND yellow violet Page V-22 Function nc Tilt credit output nc +12V DC enable Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 V.4.4 - Pin assignment of the main wire loom © 02 2003 Novomatic AG Hardware V.4.5 - Exchange of the coin acceptor If any defects of the coin acceptor or the coin optics board cannot be repaired, the defective component has to be exchanged. 2 3 45M620N2UK-02 Illustr. V-4.1 Exchange of the coin acceptor Dismounting instructions for the coin acceptor and coin optics board (see illustr. V-4.1): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Open the door and disconnect the machine from the mains. 2.) Press down the levers of the coin acceptor lock and take out the coin acceptor from its mounting. Release the connectors. 3.) Unscrew the coin optics board and release the connectors (only, if the board is defective). 4.) Exchange the coin acceptor (or the coin optics board). 5.) Assemble the coin acceptor and the coin optics board in reverse order. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-23 © 02 2003 Novomatic AG 45M620N2UK-02 Hardware Page V-24 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.5 - Hopper V.5.1 – Position in the machine V.5.2 – Function V.5.3 – Troubleshooting 45M620N2UK-02 V.5.4 – Exchange of the hopper V.5.5 – Pin assignment V.5.6 – Exploded diagram of the hopper V.5.7 – Hopper high level Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-25 © 02 2003 Novomatic AG Hardware V.5.1 - Position in the machine See illustration V-1 on page V-3. V.5.2 - Function Type: Universal hopper MK IV or compatible Storage of the coins inserted by means of a diverter control system and payout of the wins. V.5.3 - Troubleshooting Check if the hopper and the connectors are fixed correctly in their mounting. Check if the hopper is pushed all the way in and if it is connected to the COOLFIRE Backplane. In addition, check if a coin is stuck and if the hopper needs cleaning. 45M620N2UK-02 V.5.4 - Exchange of the hopper 3 Illustr. V-5.1 Exchange of the hopper Dismounting instructions for the hopper (see illustr. V-5.1): 1.) 2.) 3.) 4.) 5.) Open the door and disconnect the machine from the mains. Remove the hopper cover. Take out the hopper in direction of the arrow. Exchange the hopper. Assemble the hopper in reverse order. Page V-26 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.5.5 – Pin assignment 5 9 6 10 7 11 8 1 2 3 4 45M620N2UK-02 12 Illustr. V-5.2 Plug scheme of the hopper (back) Pin assignment Pin 01 02 03 04 05 05 06 07 08 09 10 11 12 Function Motor supply 0 volt Logic 0 volt Sensor output IN 1 GND Security output GND level sense output High Low level sense output IN 2 Motor supply Logik supply RAW sensor output IN 3 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-27 Hardware © 02 2003 Novomatic AG 45M620N2UK-02 V.5.6 – Exploded diagram of the hopper Illustr. V-5.3 Exploded diagram of the hopper (MK IV) Page V-28 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 © 02 2003 Novomatic AG Hardware Illustr. V-5.4 Exploded diagram of the hopper (MK IV) V.5.7 – Hopper high level Two contact plates are located at the top inside the hopper. When the high level of the hopper is reached, i.e. the two contact plates are touched, another 100 coins are diverted to the hopper. All coins inserted afterwards are diverted to the drop box by means of the coin diverter system. See page IV-59 MACHINE > LIMIT Settings (HOPPER FULL) Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-29 © 02 2003 Novomatic AG 45M620N2UK-02 Hardware Page V-30 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.6 - Screen V.6.1 – Video Series Standard Monitor V.6.2 – Video Series 15/17 inches Monitor 45M620N2UK-02 V.6.3 – Masterslot Series Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-31 Hardware © 02 2003 Novomatic AG V.6.1 - Video Series Standard Monitor V.6.1.1 - Position in the machine See illustration V-1 on page V-3. V.6.1.2 - Function Type: Pentranic 19 inches compatible. The screen shows the game play, the error messages and the audit system. V.6.1.3 - Troubleshooting Check if the screen and the connectors of the cables are fixed correctly in their mounting. V.6.1.4 - Exchange of the screen 45M620N2UK-02 If any defects cannot be repaired, the defective screen has to be exchanged. As the screen is very heavy two persons should be available to take out and assemble the screen. 2 screen mounted on tracks Illustr. V-6.1.1 Butterfly screw Page V-32 Illustr. V-6.1.2 Screen unit pulled out Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. Dismounting instructions for the screen (see illustr. V-6.1.1 and V-6.1.2): 1.) Open the door and disconnect the machine from the mains. 2.) Release the butterfly screw (see illustr. V-6.1.1 butterfly screw). 3.) Pull out the screen (mounted on tracks) to its limit stop (see illustr. V-6.1.2 screen unit pulled out). 45M620N2UK-02 4.) Release the connectors of the screen. Caution: Do not touch the teletube and the circuit board! High voltage! 5.) Take the screen at its front and lift it slightly to pull it out off the tracks. Nowthescreen is no more in its mounting! The weight of the screen is about 15 kg - do not drop it! Assembling instructions for the screen (see illustr. V-6.1.1 and V-6.1.2): 1.) Pull out both movable tracks to their limit stop. 2.) Take the screen at its front and lift it slightly to fix it in its tracks, as done during its dismounting. 3.) Adjust the screen track to be locked in the movable track. Make sure not to push back the fixings. 4.) Check if the tracks fit into each other. 5.) Put the connectors in their plugs. 6.) Push back the screen. 7.) Fix the butterfly screw. 8.) Power up the machine and close the door. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-33 Hardware © 02 2003 Novomatic AG V.6.2 - Video Series 15/17 inches TFT Monitor V.6.2.1 - Position in the machine See illustration V-1 on page V-3. V.6.2.2 - Function Type: Tatung 15 inches TFT or compatible. The screen shows the game play, the error messages and the audit system. V.6.2.3 - Troubleshooting Check if the screen and the connectors of the cables are fixed correctly in their mounting. V.6.2.4 - Exchange of the screen 45M620N2UK-02 If any defects cannot be repaired, the defective screen has to be exchanged. 17” Monitor 15” Monitor Illustr. V-6.2.1 Screws Page V-34 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware Dismounting instructions for the screen (see illustr. V-6.2.1): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Open the door and disconnect the machine from the mains. 2.) Release the screws (see illustr. V-6.1.1 Screws). 3.) Take out the screen. 4.) Release the connectors of the screen. Caution: do not touch the circuit board! High voltage! Assembling instructions for the screen (see illustr. V-6.2.1): 45M620N2UK-02 1.) Take the screen unit and fix it, as done during its dismounting. 2.) Adjust the screen by regarding on the front side of the main door. 3.) Re-connect the monitor to the device. 4.) Power up the machine and close the door. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-35 Hardware © 02 2003 Novomatic AG V.6.3 - Masterslot Series V.6.3.1 - Position in the machine See illustration V-1 on page V-3. V.6.3.2 - Function Type: LG 6,4 inches TFT. The screen shows videogame elements, the error messages and the audit system. V.6.3.3 - Troubleshooting Check if the screen and the connectors of the cables are fixed correctly in their mounting. V.6.3.4 - Exchange of the screen 45M620N2UK-02 If any defects cannot be repaired, the defective screen has to be exchanged. Illustr. V-6.3.1 Screws Page V-36 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware Dismounting instructions for the screen (see illustr. V-6.3.1): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Open the door and disconnect the machine from the mains. 2.) Release the screws (see illustr. V-6.3.1 Screws). 3.) Take out the screen. 4.) Release the connectors of the screen. Caution: do not touch the circuit board! high voltage! Assembling instructions for the screen (see illustr. V-6.3.1): 45M620N2UK-02 1.) Take the screen unit and fix it , as done during its dismounting. 2.) Adjust the screen by regarding on the front side of the main door. 3.) Re-connect the monitor to the device. 4.) Power up the machine and close the door. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-37 © 02 2003 Novomatic AG 45M620N2UK-02 Hardware Page V-38 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.7 - COOLFIRE motherboard V.7.1 – Position in the machine V.7.2 – Function V.7.3 – Troubleshooting 45M620N2UK-02 V.7.4 – Exchange of the main board V.7.5 – DIP switches V.7.6 – Changing other components Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-39 Hardware © 02 2003 Novomatic AG V.7.1 - Position in the machine See illustration V-1 on page V-3. V.7.2 - Function Game control and drive of the components. The COOLFIRE motherboard is the main board of the machine. The security switch lock is located on the front side of the COOLFIRE motherboard, between the two grips, and is responsible for the storing of the accounting data. It is strictly prohibited to use a bridge connector for this switch (this might result in data loss!). Caution: When pushing in the COOLFIRE motherboard be sure that the connectors lock in correctly into the COOLFIRE backplane. V.7.3 - Troubleshooting If any defects of the COOLFIRE motherboard (main board) cannot be repaired, the board has to be exchanged. 45M620N2UK-02 V.7.4 - Exchange of the COOLFIRE motherboard Illustr. V-7.1 Exchange of the main electronic unit Dismounting instructions for the main electronic unit (see illustr. V-7.1): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching the ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) 2.) 3.) 4.) 5.) Open the door and disconnect the machine from the mains. Remove the hopper cover. Open the security switch lock. Take both grips of the COOLFIRE motherboard and pull strongly to take it out. Assemble the main electronic unit in reverse order. Page V-40 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware 45M620N2UK-02 V.7.7 – DIP switches Illustr. V-7.2 Position of the DIP switches The DIP switch is used to perform a RAM - clear. How to perform a RAM CLEAR see chapter IV.7. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-41 Hardware © 02 2003 Novomatic AG V.7.6 - Changing other components There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching the ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 2 3 Abb. V-7.3 Position game selector (1), game software (2), EEPROM (3) V.7.6.1 – Changing the game selector Instructions for changing the game selector: 1.) 2.) 3.) 4.) Take out the main electronic unit (see page V-40). Remove the existing game selector from the motherboard by pulling it straight up. Plug in new game selector. Install the main electronic unit back in again (see page V-40). Abb. V-7.4 Game selector Page V-42 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 1 © 02 2003 Novomatic AG Hardware V.7.6.2 – Changing the game software Instructions for changing the game software 1.) Take out the main electronic unit (see page V-40). 2.) Remove the existing game software (see illustration V-7.5). 3.) Insert new game software (see Installation). 4.) Install the main electronic unit back in again (see page V-36). Removal: 2 2 1 45M620N2UK-02 1 Abb. V-7.5 Change of the game software Step 1: Press holding clips sideways. Step 2: Tilt the software module towards the rear side of the motherboard and pull it out Installation Step 1: Insert the new software module in the plug-in socket at a slight angle (the software module can be inserted only in one position!). Step 2: Tilt the software module to the front side of the motherboard until the two holding clips click into place. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-43 Hardware © 02 2003 Novomatic AG V.7.6.3 – Changing the EEPROM Instructions for changing the EEPROM 1.) Take out the main electronic unit (See page V-40). 2.) Remove the existing EEPROM by pulling it straight up. 3.) Insert new EEPROM. (Note the insertion direction! See illustration V-7.6) 4.) Install the main electronic unit back in again (see page V-36). Installation: The EEPROM and the socket have a notch on one side. Abb. V-7.6 Correct insertion position Note: After the components have been changed, a RAM - clear may be necessary. See IV-71 – RAM - clear. Page V-44 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 When installing the EEPROM ensure that the notch on the EEPROM and the notch on the socket both show in the same direction. © 02 2003 Novomatic AG Hardware V.8 – COOLFIRE backplane V.8.1 – Position in the machine V.8.2 – Function V.8.3 – Pin assignment 45M620N2UK-02 V.8.4 – Pin assignment of the main wire loom V.8.5 – 64pins main plug V.8.6 – Troubleshooting V.8.7 – Exchange of the COOLFIRE backplane Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-45 © 02 2003 Novomatic AG Hardware V.8.1 - Position in the machine See illustration V-1 on page V-3. V.8.2 - Function The COOLFIRE backplane is responsible for all input and output signals of the main electronic unit. V.8.3 - Pin assignment Color red orange green orange X1 X 31 X 22 X 7 X 13 X 16 X 6 X 15 X4 X 27 X 24 X 14 X 10 X 11 X 33 X 30 X 12 X 32 X 9 X 2 X 17 X8 X5 X 3 X 19 X 18 X 28 X 20 Abb. V-8.1 Pin assignment Coolfire Backplane X X X X X X X X X X X X X 1 - jumper for RS232 level 2 - EBA bill acceptor 3 - VFD display 4 - network 5 - coin channel optic 6 - coin diverter system 7 - NRI coin acceptor 8- CC coin acceptor 9 - meters 10, X 11, X 33 - switching power supply 12- hopper 2 13 - 2. NRI coin acceptor (only one channel) 14 - WBA bill acceptor Page V-46 X X X X X X X X X X X X 15 16 17 18 19 20 22 24 27 30 31 32 - WBA illumination loudspeakers coin acceptor “Cash Flow” touchscreen jackpot controller RS485 - network VGA 1 VGA 2 power expansion hopper 1 main wire loom (64pins) hopper 3 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Function +5V +12 V +24 V -12 V © 02 2003 Novomatic AG Hardware V.8.4 Pin assignment of the main wire loom plug 1: Pin 01 02 03 04 Color red/black orange/black orange/geen orange/black 45M620N2UK-02 plug 3: Pin 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 Function Audio right GND Audio left GND coin acceptor Cash Flow 16pin MOLEX receptacle mini fit Color plug 4: Pin 01 02 03 04 05 06 07 08 09 10 connectors of the loudspeakers 4pin MOLEX receptacle mini fit Function Ch-select 1 Ch-select 2 Ch-select 3 Ch-select 4 nc GND channel 3 NRI-GND channel 6 channel 4 channel 5 channel 2 channel 1 nc NRI not enable +12 V connectors for the NRI coin acceptor 10pin Header connector Color red grey grey grey grey grey grey grey grey grey Function GND +12 V channel 5 channel 6 Reject Enable channel 1 channel 2 channel 3 channel 4 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-47 Hardware Pin 01 02 03 Color red/violet nc yellow plug 7: Pin 01 02 03 04 Color plug 10: Pin 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Color Page V-48 Function CCHS1 CCHS2 +12V DC connectors for WBA illumination 4pin receptacle RM 2.54 Color yellow pink blue violet plug 8: Pin 01 02 03 04 05 06 07 08 connectors for the coin diverter system 3pin receptacle RM2.54 Function +12 V DC LED A (red) LED B (green) LED C (yellow) connectors for network 8pin MOLEX receptacle Mini Fit Function +5 V GND +12 V -12 V NTXD NRTS NRXD NCTS connectors for VGA 1 15pin Dsub Function R OUT1 G OUT1 B OUT1 GND GND GND GND GND nc GND GND nc HSYNC OUT1 VSYNC OUT1 nc Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 plug 6: © 02 2003 Novomatic AG © 02 2003 Novomatic AG plug 11: Pin 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 45M620N2UK-02 Pin 01 02 03 04 05 06 07 08 09 10 11 12 connectors for VGA 2 15pin Dsub Color plug 12: Hardware Function R OUT2 G OUT2 B OUT2 GND GND GND GND GND nc GND GND nc HSYNC OUT2 VSYNC OUT2 nc connectors for backplane power supply 12pin MOLEX receptacle mini fit Color red black white black green black nc nc yellow nc orange violet Function +5 V DC GND +12 V (trafo) GND +24 V DC GND nc nc +12 V DC nc PFD -12 V DC Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-49 Hardware Pin 01 02 03 04 05 06 07 08 09 10 11 12 13 14 Color green black yellow orange/black pink red/black red/black blue violet grey white/violet plug 15: Pin 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 connectors for hopper 1 / 2 connector 14pin MOLEX receptacle Mini Fit connectors for Hopper 3 16pin MOLEX receptacle Mini Fit Color green black yellow orange/black pink red/black blue/black nc nc Page V-50 Function +24 V DC GND +12 V DC GND high level low level payout security IN 1 IN 2 IN 3 +24 V GND +5 V Function +24 V DC GND +12 V DC GND high level low level payout nc Security IN 1 IN 2 IN 3 +24 V GND +5 V nc Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 plug 13 /14: © 02 2003 Novomatic AG © 02 2003 Novomatic AG plug 16: Pin 01 02 03 04 05 06 07 08 45M620N2UK-02 Pin 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 connectors for meters 15pin Sub-D plug Color red/green pink/green green yellow/violet blue/violet brown/violet pink/orange green/grey plug 17: Color Hardware Function meter1 meter2 meter3 meter4 meter5 meter6 illumination metercount Pin 09 10 11 12 13 14 15 Color red/black orange/black orange/black blue orange/red yellow yellow Function security GND GND meter7 meter8 +12 V DC +12 V DC connector for EBA bill acceptor 26pin MOLEX receptacle Mini Fit Function +12 V BAGND +12 V BAGND VEND GND VEND2 GND VEND3 GND BUSY GND ABN GND +5 V INH +5 V N ACK +5 V N REJ DATA VALID GND STK FULL GND nc nc Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-51 © 02 2003 Novomatic AG Hardware plug 20: connectors WBA bill acceptor 10pin MOLEX receptacle Mini Fit Pin 01 02 03 04 05 06 07 08 09 10 Color plug 21: connectors VFD display 10pin MOLEX receptacle Mini Fit Pin 01 02 03 04 05 06 07 08 09 10 Color plug 22: connectors VFD display 15 DSUB Pin 01 02 03 04 05 06 07 08 Color Page V-52 Function +12 V N BA-RESET +12 V GND LED+ BAGND BA-TXD BA-RDX LEDnc Function C-DCD C-RX C-TX C-DTR GND GND GNC GNC 45M620N2UK-02 Function +5 V GND D-TX D-DTR D-RTS nc D-RX nc nc D-RI Pin 09 10 11 12 13 14 15 Color Function C-DSR C-RTS C-CTS C-RI nc nc nc Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG plug 24: Pin 01 02 03 04 45M620N2UK-02 Pin 01 02 03 04 05 06 07 08 09 connectors touchscreen 9 DSUB Function B-DCD B-RX B-TX B-DTR GND B-DSR B-RTS B-CTS B-RI connectors power expansion 6pin MOLEX receptacle Mini Fit Color plug 18: Pin 01 02 03 04 05 06 07 08 Funktion GND serial connection serial connection GND Color plug 25: Pin 01 02 03 04 05 06 connectors RS485 network 4pin Tel. receptacle Farbe yellow green brown white plug 23: Hardware Function +5V GND +5V +12V GND +5V connectors für coin acceptor (CC-46) 8pin MOLEX receptacle RM 2.54 Color orange nc blue black yellow violet nc nc Function Tilt nc credit output GND +12 V DC enable nc nc Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-53 Hardware Stecker 19: Pin 01 02 03 04 05 © 02 2003 Novomatic AG connector für coinchannel optic 5pin receptacle RM2.54 Color yellow black pink/grey white/violet nc Function +12 V DC GND signal A signal B nc Pin 01a 01c 02a 02c 03a 03c 04a 04c 05a 05c 06a 06c 07a 07c 08a 08c 09a 09c 10a 10c 11a 11c 12a 12c 13a 13c 14a 14c 15a 15c 16a 16c 17a 17c Color red red nc nc nc nc violet/brown white/violet white/orange yellow/blue white/black red/blue brown/black grey/black pink/blue grey green/black grey/violet pink white/blue orange/black yellow orange/black yellow blue/black brown/blue orange/brown pink/brown grey/green yellow/violet blue/violet pink/grey white/yellow white/red Page V-54 Function +5 V DC for OP-S +5 V DC for OP-R nc nc nc nc reserve reserve keyswitch 3 (TEST) PLAY 7 LINES lamp keyswitch 2 (AUDIT) PLAY 5 LINES lamp keyswitch 1 (Attendant) BET 2 PER LINE lamp door sensor receiver PLAY 3 LINES lamp doorswitch (door in door) BET 1 PER LINE lamp doorswitch (bill acceptor) PLAY 1 LINE lamp GND +12 V DC for tower light GND +12 V DC for lever unit doorswitch (drop box) SERVICE lamp SERVICE button COLLECT lamp COLLECT button PLAY 9 LINES lamp PLAY 9 LINES button doorswitch (transmitter) AUTO START button enable lever unit Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 V.8.5 – 64pins main plug © 02 2003 Novomatic AG Hardware 45M620N2UK-02 V.8.5 – 64pins main plug continuation Pin 18a 18c 19a 19c 20a 20c 21a 21c 22a 22c 23a 23c 24a 24c 25a 25c 26a 26c 27a 27c 28a 28c 29a 29c 30a 30c 31a 31c 32a 32c Color yellow/red violet/black yellow/pink pink/orange pink/black red/black orange/black nc orange/black nc brown/grey nc green/brown nc yellow/brown white/grey red/brown red/grey yellow/black orange/violet red/violet white/brown yellow/grey blue/grey pink/violet blue/green orange/black yellow orange/black yellow Function TAKE WIN button top light (Reserve) GAMBLE button top light (blue) BET 10 PER LINE button top light (white) GND nc GND nc BET 5 PER LINE button nc BET 3 PER LINE button nc PLAY 7 LINES button START lamp BET 5 PER LINE button TAKE WIN lamp BET 2 PER LINE button GAMBLE lamp BET 3 PER LINE button BET 10 PER LINE lamp BET 1 PER LINE button BET 5 PER LINE lamp PLAY 1 LINE button BET 3 PER LINE lamp GND für button +12 V DC for lamps GND for buttons +12 V DC for lamps Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-55 © 02 2003 Novomatic AG Hardware V.8.6 - Troubleshooting If any defects occur, check whether all connectors are fixed correctly on the COOLFIRE backplane. V.8.7 – Exchange of the COOLFIRE backplane If any defects of the COOLFIRE backplane cannot be repaired, the defective part has to be exchanged. 5 Illustr. V-8.2 Exchange of the COOLFIRE backplane There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. Dismounting instructions for the COOLFIRE backplane (see illustr. V-8.2): 1.) 2.) 3.) 4.) 5.) 6.) Open the door and disconnect the machine from the mains. Dismount the COOLFIRE motherboard (see illustr. V-7.1). Remove the hopper cover and take out the hopper (see chapter V-5). Release all connectors of the COOLFIRE backplane and loosen the fixing screws. Unscrew the COOLFIRE backplane and take it out. Assemble the COOLFIRE backplane in reverse order. Page V-56 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 5 © 02 2003 Novomatic AG Hardware V.9 - Display elements V.9.1 – Position in the machine V.9.2 – Function 45M620N2UK-02 V.9.3 – Exchange of the bill acceptor illumination Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-57 Hardware © 02 2003 Novomatic AG V.9.1 - Position in the machine See illustration V-1 on page V-3. V.9.2 - Function Bill acceptor illumination: Bill acceptor ready / out of order (illustr. V-9.1 - Bill acceptor illumination). Illustr. V-9.1 Bill acceptor illumination illumination board Illustr. V-9.2 Exchange of the bill acceptor illumination Dismounting instructions for the bill acceptor illumination (see illustr. V-9.2): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) 2.) 3.) 4.) 5.) Open the door and disconnect the machine from the mains. Turn the lamp base of the defective lamp 90° and take it out. Exchange the lamp (T5 12 V / 1,2 W). Replace the lamp and turn it 90°. Power up the machine and close the door. Page V-58 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 V.9.3 – Exchange of the bill acceptor illumination © 02 2003 Novomatic AG Hardware V.9.4 – Pin assignment of the main wire loom Pin 01 02 03 04 Color yellow pink blue violet Function +12 V DC LED A (red) LED B (green) LED C (yellow) V.9.5 – Main display Masterslot series 45M620N2UK-02 1 2 Illustr. V-9.3 Exchange of the lamps There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Exchange of the lamps - turn the lamp base 90° and take it out. Replace it with a T5 12 V / 1,2 W lamp. 2.) Exchange of the seven-segment display - open the nylatch locks (plastic knobs) and replace the defective display. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-59 © 02 2003 Novomatic AG 45M620N2UK-02 Hardware Page V-60 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.10 - Top light V.10.1 – Position in the machine V.10.2 – Function V.10.3 – Pin assignment of the main wire loom 45M620N2UK-02 V.10.4 – Exchange of the top light Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-61 © 02 2003 Novomatic AG Hardware V.10.1 - Position in the machine See illustration V-1 on page V-3. V.10.2 - Function The top light indicates the different status of operation (jackpot, error, service ....). V.10.3 – Pin assignment of the main wire loom Pin 01 02 03 04 Color yellow pink/orange red/black violet/black Function +12 V DC blue light white light top light (reserve) 45M620N2UK-02 V.10.4 – Exchange of the top light - Video series 3 2 Illustr. V-10.1 Fixing of the glass frame Illustr. V-10.2 Fixing screws Dismounting instructions for the top light (see illustr. V-10.1 and V-10.2): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) 2.) 3.) Open the door and disconnect the machine from the mains. Take the glass frame at the bottom and pull it out in the forward direction to remove the frame in the upward direction. Release the fixing screws of the connectors of the top light and exchange the top light (see illustr. V-10.2 fixing screws). Page V-62 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.10.4 – Exchange of the top light Masterslot series 3 2 Illustr. V-10.3 Opening the glass frame Illustr. V-10.4 Fixing screws 45M620N2UK-02 Dismounting instructions for the top light (see illustr. V-10.3 and V-10.4): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) 2.) 3.) Open the door and disconnect the machine from the mains. Open the glass frame. Release the fixing screws of the connectors of the top light and exchange the top light (see illustr. V-10.4 fixing screws). Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-63 © 02 2003 Novomatic AG 45M620N2UK-02 Hardware Page V-64 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.11 – Illumination (fluorescent tubes) V.11.1 - Position in the machine V.11.2 - Function 45M620N2UK-02 V.11.3 - Exchange of the illumination Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-65 © 02 2003 Novomatic AG Hardware V.11.1 – Position in the machine See illustration V-1 on page V-3. V.11.2 – Function Type: fluorescent tube F15 W / 133 (cool white) Use only starters S2 4-22 W for 220-240 V main power and FS-2x for 110 V main power. V.11.3 – Exchange of the illumination 45M620N2UK-02 Video series: Illustr. V-11.1 Exchange of the illumination system 3 2 Illustr. V-11.2 Fixing of the glass frame Page V-66 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware Dismounting instructions for the illumination system (see illustr. V-11.1, and V-11.2): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Open the door and disconnect the machine from the mains. 2.) Take the glass frame at the bottom pulling in the forward direction, then lift and take it off the frame in the upward direction. 3.) Turn the defective fluorescent tube 90°, take it out of its base and exchange it. 4.) Assemble the illumination system in reverse order. 45M620N2UK-02 Masterslot series: 3 Illustr. V-11.3 Exchange of the illumination system Dismounting instructions for the illumination system (see illustr. V-11.3): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Open the door and disconnect the machine from the mains. 2.) Open the glass frame. 3.) Turn the defective fluorescent tube 90°, take it out of its base and exchange it. 4.) Assemble the illumination system in reverse order. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-67 Hardware © 02 2003 Novomatic AG 3 Illustr. V-11.4 Exchange of the door in door illumination system Dismounting instructions for the door in door illumination system (see illustr.V-11.4): 1.) Open the door and disconnect the machine from the mains. 3.) Release the fixing screw of the lamp cover and swing the cover open. 4.) Turn the defective fluorescent tube 90°, take it out of its base and exchange it. 5.) Assemble the illumination system in reverse order. Page V-68 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 2.) Open the door in door system. © 02 2003 Novomatic AG Hardware V.12 - Mechanical meters V.12.1 – Position in the machine V.12.2 – Function V.12.3 – Troubleshooting 45M620N2UK-02 V.12.4 – Pin assignment of the main wire loom V.12.5 – Exchange of the meters Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-69 © 02 2003 Novomatic AG Hardware V.12.1 – Position in the machine See illustration V-1 on page V-3. V.12.2 - Function Mechanical meters for: BET, WIN, REMOTE, HANDPAY, BILLS, DROP, GAMES. BET 0000000 BILLS BET: WINS: REMOTE: HANDPAY: BILLS: DROP: GAMES: Total Total Total Total Total Total Total 0000000 WIN 0000000 DROP 0000000 0000000 REMOTE HANDPAY 0000000 0000000 GAMES TOKEN value of all bets in credits. value of all wins in credits. value of all credits added via the remote function. value of all credits paid out via handpay. value of all bills inserted in credits. value of all coins diverted into the drop box in credits. number of all games played. Colorado Standard: 0000000 0000000 0000000 0000000 COIN IN COIN OUT DROP JACKPOT 0000000 0000000 0000000 0000000 HANDPAY GAMES BILLS NO FUNKTION COIN IN: Total value of all coins and bills played and all credits won and played. COIN OUT: Total value of all credits won and played plus all credits paid by the hopper. DROP: Total value in credits of all coins in the cashbox and all bills . JACKPOT: Total value of all jackpot wins handpaid (Win Limit). HANDPAY: Total value of all credits handpaid (Handpay, Hopper Limit, Credit Limit). GAMES: Total number of all games played. BILLS: Total value in credits of all bills inserted. Page V-70 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 0000000 © 02 2003 Novomatic AG Hardware V.12.3 - Troubleshooting Check the connectors of the meter unit. Attention: If an error message is triggered by a malfunction or non -activation of individual meters the device must be removed from operation and the meters circuit board must be exchanged. 45M620N2UK-02 V.12.4 – Pin assignment of the main wire loom Pin 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Color red/green pink/green green yellow/violet blue/violet brown/violet pink/orange green/grey red/black pink/orange orange/black blue orange/red yellow yellow Function meter 1 meter 2 meter 3 meter 4 meter 5 meter 6 illumination metercount m-security GND GND meter 7 meter 8 +12 V DC +12 V DC Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-71 Hardware © 02 2003 Novomatic AG V.12.5 - Exchange of the meters If any defects cannot be repaired, the defective meter has to be exchanged. A 2 A = position of the mechanical meters Dismounting instructions for the meters (see illustr. V-12.1): 1.) Open the door and disconnect the machine from the mains. 2.) Unscrew the sheet metal cover. 3.) Disconnect the main plug of the meters. 4.) Unscrew the meter unit and exchange it. Page V-72 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Illustr. V-12.1 Exchange of the meters © 02 2003 Novomatic AG Hardware V.13 – Door optics V.13.1 – Position in the machine V.13.2 – Function V.13.3 – Troubleshooting 45M620N2UK-02 V.13.4 – Pin assignment of the main wire loom V.13.5 – Exchange of the door optics Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-73 Hardware © 02 2003 Novomatic AG V.13.1 – Position in the machine See illustration V-1 on page V-3. V.13.2 - Function Monitors the openings and closings of the main door. V.13.3 - Troubleshooting Check the connectors and the optics for any damages. V.13.4 – Pin assignment of the main wire loom Connectors of the cabinet sensor (receiver) Pin 01 02 03 04 Color red pink/blue orange/black nc Function +5 V DC (S) dataline doorswitch GND switches nc Pin 01 02 03 04 Color red pink/grey nc nc Function +5 V DC (S) dataline doorswitch nc nc V.13.5 - Exchange of the door sensors If any defects cannot be repaired, the defective sensors have to be exchanged. receiver Page V-74 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Connectors of the door sensor (transmitter) © 02 2003 Novomatic AG Hardware transmitter Illustr. V-13.1 Exchange of the door sensors 45M620N2UK-02 Dismounting instructions for the door sensors (see illustr. V-13.1) There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) 2.) 3.) Open the door and disconnect the machine from the mains. Release the hexagon screws and the connectors and exchange the defective board. If the receiver has to be exchanged, remove the bill acceptor from its mounting. See page V-8 exchange of the main power supply. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-75 Hardware © 02 2003 Novomatic AG V.13.6 - Doorlog - print (optional) Illustr. V-13.2 Position of the doorlog - print serial network door switch 1 door switch 2 jumper has to be set power supply Illustr. V-13.3 Pin assignment of the doorlog - print Page V-76 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Monitors the machine door openings (even when machine is turned off) and registers in the event log. © 02 2003 Novomatic AG Hardware V.14 - Loudspeakers V.14.1 – Position in the machine V.14.2 – Volume control 45M620N2UK-02 V.14.3 – Troubleshooting Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-77 © 02 2003 Novomatic AG Hardware V.14.1 – Position in the machine See illustration V-1 on page V-3. V.14.2 – Volume control Type of loudspeaker: 8 ohm / 6-10 W 45M620N2UK-02 Illustr. V-14.1 Loudspeakers Illustr. V-14.2 Volume control V.14.3 - Troubleshooting Check the connectors of the loudspeakers and the potentiometer. loudspeaker left: loudspeaker right: Page V-78 + red/black + orange/green - orange/black - orange/black Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.15 - Reels V.15.1 – Position in the machine V.15.2 – Reel adjustment V.15.3 – Pin assignment of the main wire loom 45M620N2UK-02 V.15.4 - Exchange of the reel V.15.5 - Exchange of the reel - interface Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-79 Hardware © 02 2003 Novomatic AG V.15.1 - Position in the machine See illustration V-1 on page V-3. V.15.2 - Reels calibration see Chapter IV.6 Audit Menu When this test is activated, the reels spin around and stop on the same symbol (for example 2 ADMIRAL). Now the reels can be adjusted. By pressing the CALIBRATE button, the reels turn around and stop again on the same symbol. 2 Hexadecimal rotary DIP switch (to change the reel address) Illustr. V-15.1 Reel adjustment Description: 1.) 2.) 3.) 4.) Loosen the locking nut. Turn the reel disk so that the 2 ADMIRAL symbol lines up with the win line. Tighten the locking nut. Verification: by pressing the START button the reels turn around and stop again at the 2 ADMIRAL symbol. Note: The address of the reel must be from left to right 1 - 2 - 3. Page V-80 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 1 © 02 2003 Novomatic AG Hardware V.15.3 - Pin assignment of the reels Reel connector: Pin 01 02 03 04 05 06 Color green black yellow black white black Function +24 V DC (S) GND (S) +12 V DC (S) GND (S) +12 V DC (R) GND (R) V.15.4 - Exchange of the reels 45M620N2UK-02 If any defects cannot be repaired, the defective reel or interface has to be exchanged. 2 3 Illustr. V-15.2 Exchange of the reel Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-81 Hardware © 02 2003 Novomatic AG Dismounting Instructions for the reel unit (see illustr. V-15.2): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) 2.) 3.) 4.) 5.) 6.) Power down the machine. Loosen the two screws and remove the loom cover and disconnect all looms on the reel interface. Remove the screws from the middle plate. Take out the reel unit. Exchange the reel unit. To reinstall the reel, proceed with the above instructions in the reverse order. 45M620N2UK-02 V.15.5 - Exchange of the reel interface 4 Reel software 5 Illustr. V-15.3 Exchange of the reel interface Dismounting Instructions for the reel interface (see illustr. V-15.3): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) 2.) 3.) 4.) 5.) 6.) Power down the machine. Take out the reel unit (see illustr. V-15.2). Remove the circlip and take off the drum-type wheel from the motor axis. Unscrew the reel interface cover (see illustr. V-15.3). Exchange the reel interface. To reinstall the reel, proceed with the above instructions in the reverse order. Page V-82 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.15 - Ticket Printer V.16.1 – Position in the machine V.16.2 – Function V.15.3 – Troubleshooting 45M620N2UK-02 V.15.4 – Exchange of the ticket printer V.15.5 – Exchange of the paper roll Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-83 Hardware © 02 2003 Novomatic AG V.16.1 - Position in the machine See illustration V-1 on page V-3. V.16.2 - Function The player can have remaining credits printed on a ticket by pressing the ”CASH” - button on the device. The ticket can then be redeemed at the cash desk. Illustr.. V-16.1 Ticket Printer Check whether the printer is fixed correctly in its mounting. Check the connectors of the printer and the COOLFIRE backplane. Test ticket: Go to the Audit Menu Diagnosis > Printer to print a test ticket. Attention A test - print without paper in the printer may damage the thermo printer! Page V-84 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 V.16.3 - Troubleshooting © 02 2003 Novomatic AG Hardware V.16.4 - Exchange of the ticket printer If the error cannot be cleared, the bill acceptor have to be exchanged or may be disabled to continue the operation of the game without bill acceptor. To do so deactivate all bill acceptor channels in the the Machine Setup > Printer settings. 4 3 Illustr. V-16.2 Exchange of the ticket priter 45M620N2UK-02 Dismounting instructions for the printer (see Illustr. V-16.2): There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself by touching a ground strap inside the machine to neutralize electric charges before changing or maintaining inner parts. 1.) Turn off the machine from the mains. 2.) Open the glass frame. 3.) Release the two fixing screws. 4.) Unplug the connectors of the ticket - printer board and exchange the printer. 5.) Assemble the ticket printer in reverse order. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-85 Hardware © 02 2003 Novomatic AG V.16.5 - Exchanging of the paper roll Paper roll Paper roll support shaft Locking lever Abb. V-16.3 Austausch der Papierrolle 1.) Snap the locking lever forward. 2.) Remove the empty paper roll from the roll holder. 3.) Insert the paper roll support shaft into the new paper roll. 4.) Insert the new paper roll with the support shaft into the roll holder as shown above. 5.) Slide the starting end of the paper a few centimetres into the paper guide. 6.) Snap the locking lever back into position. The paper will now be fed in automatically. Page V-86 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Exchanging of the paper roll: © 02 2003 Novomatic AG Hardware V.17 - Preventative maintenance V.17.1 – Bill acceptor V.17.2 – Coin acceptor (optics) V.17.3 – Door optics (machine door) 45M620N2UK-02 V.17.4 – Reel light barrier V.17.5 – Reel unit lamps V.17.6 – Reel axis O-ring V.17.7 – Monitor / touchscreen V.17.8 – Ticket printer V.17.9 – Overview Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-87 © 02 2003 Novomatic AG Hardware Note: To avoid excessive errors perform the cleaning procedures with recommended frequency. Never use a water jet to clean the device! V.17.1 – Bill acceptor Cleaning of the bill acceptor: 45M620N2UK-02 Reader sensors Cleaning towels for the WBA bill acceptor are available from AGI ! Magnetic sensors Reader sensors item number: 86900100 Illustr. V-17.1 Cleaning of the bill acceptor Description If reader sensors or magnetic sensors are dirty this may result in error messages as when bills are jammed, or the identification precision may increase, which may result in bills being rejected more frequently. To clean the reader head/magnetic sensor use a soft cloth or cotton bud. If necessary, a standard head cleaner for cassette recorders can be used. Attention Do not use organic solvent like thinner! do not use abrasive materials! Recommended maintenance interval: monthly Note: Page V-88 If bill acceptance does not improve after cleaning the sensors may require re-adjusting. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.17.2 – Coin acceptor (optics) Cleaning of the coin acceptor MC-40: Description: 1.) Optics: To clean the optics inside the coin acceptor take out the coin acceptor. To do so unclick the front cover and take out the coin acceptor PCB (see chapter V.4.4 - exchange of the coin acceptor). Clean the optics on the back with compressed air (not to exceed 60 psi). Perform the same operation on the optics located on the back of the acceptor. 45M620N2UK-02 2.) Thorough cleaning: Remove the coin acceptor. Clean the outside of the acceptor with a short-hair brush and with isopropyl alcohol. Remove the sample coin from the sample coin holder unit. Clean the inside of the acceptor using a spray-on contact cleaner or a short-hair brush. Replace the sample coin. Insert the coin acceptor into the coin acceptor holder. Cleaning of the coin optics board: Description Open the fixing screw of the coin optics board. Clean the optics with a short-hair brush or a cotton bud and with isopropyl alcohol. Be careful not to bend the optics. Re-install the coin optics board. Recommended maintenance interval: 3-monthly Illustr. V-17.2 Coin optics board Note: Make sure that the sensors are adjusted properly and that there are no obstructions in the optical transmission distance between the transmitter and the receiver. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-89 © 02 2003 Novomatic AG Hardware V.17.3 – Door optics (main door) Cleaning of the door optics: Description: 45M620N2UK-02 If the machine has many errors of the main door, clean the door optics with a short-hair brush or a cotton bud and with isopropyl alcohol. To re-align the optics the fixing screws have to be loosened. Illustr. V-17.3 Cleaning of the door optics Recommended maintenance interval: semi - yearly V.17.4 – Reel optics Masterslot series Cleaning of the reel light barrier: Description: To exchange the reel unit see Part V.6 - Reels. Clean the reel optics with a short-hair brush or a cotton bud and with isopropyl alcohol. Recommended maintenance interval: semi - yearly Illustr. V-17.4 Cleaning Page V-90 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Hardware V.17.5 - Reel unit lamps Exchange of the reel unit lamps: Description: To exchange the reel unit see Part V.6 Reels. When cleaning the reel optics also replace all the lamps of the reel unit. Exchange of the lamps - turn the lamp base 90° in any direction and take it out. Replace it with a T10 12 V /1,2 W lamp. Recommended maintenance interval: Illustr. V-17.5 semi - yearly V.17.6 - Reel’s axis O-rings Exchange the reel’s axis O-rings: 45M620N2UK-02 Description: To exchange the reel unit see Part V.6 Reels. The reel’s axis O-rings are on the motor axis of the steppermotor of the reel unit. Recommended maintenance interval: The reel axis O-ring should be exchanged after 200.000 games are played or after 3 years. Illustr. V-17.6 V.17.7 – Monitor / touchscreen The touchscreen should be cleaned at least once a week using a soft cloth and window cleaner. In addition, the touchscreen requires regular calibration, which will depend on how much it is used but should at least be done once a week. When calibrating the touchscreen make sure that you are looking at the screen straight from above (from the player´s seated position!) and are not touching the metal cabinet of the terminal with your body. If the image is impaired by colour stains use the demagnetization function on the panel of the monitor. Recommended maintenance interval: weekly Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page V-91 Hardware © 02 2003 Novomatic AG V.17.8 - Ticket - Printer Printer unit Roll holder Abb. V-17.7 Ticket Printer Remove the paper roll and clean the printer unit from any dust or dirt by using compressed air (from a can). Recommended maintenance interval: monthly A test - print without paper in the printer may damage the thermo printer! V.17.9 - Overview Preventative maintenance - overview Bill acceptor monthly Coin acceptor 3-monthly Door optics semi-yearly Reel light barriers semi-yearly Reel unit lamps semi-yearly Reel axis O-ring after 200 000 played games or every 3 years Monitor / Touchscreen weekly Ticket Printer monthly Page V-92 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 Attention © 02 2003 Novomatic AG Keyboard configuration 45M620N2UK-02 Part IV - Keyboard configuration Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page VI-1 © 02 2003 Novomatic AG 45M620N2UK-02 Keyboard configuration Page VI-2 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Keyboard configuration VI.1 - Active buttons: Active buttons 1 - 5 (lightened) used for the functions REMOTE, HANDPAY, HOPPER REFILL, HOPPER DUMP and in the AUDIT MENU. Depending on the game, some buttons may be covered up. See Part IV of the User Manual. Bingo+, Grand Roulette, American Roulette, World of Roulette 45M620N2UK-02 Single - Poker games Masterslot Single Liner Australian Games with BET X per Line Buttons Australian Games mit BET 1 / MAX BET Tasten, Multi Games, Diplomat Standard, Moorhuhn Reels, Goal Mania 3, Puppy Turboliner Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com Page VI-3 © 02 2003 Novomatic AG 45M620N2UK-02 Keyboard configuration Page VI-4 Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com © 02 2003 Novomatic AG Feedback form Please spare some minutes of your time to answer the following questions as precisely as possible and send the form back to us. YES NO 1.) Were you satisfied with the execution of the order? If NO, please indicate why. 2.) Have the machines been damaged during transport? If YES, please indicate the damage. 3.) Were there any problems during the setting into operation of the machines? If YES, please indicate. 4.) Are there any serious problems during the game operation? If YES, please indicate. 5.) Are you satisfied with the software functions? If NO, please indicate suggestions for improvement. 6.) Are you satisfied with the error handling? If NO, please indicate suggestions for improvement. 7.) Are you satisfied with the cash handling? 45M620N2UK-02 If NO, please indicate suggestions for improvement. 8.) Do you think that the machines are user-optimized? If NO, please indicate suggestions for improvement. 9.) Are you satisfied with the hardware? If NO, please indicate suggestions for improvement. 10.) Are you satisfied with the spare parts supply? If NO, please indicate why. 11.) Are you satisfied with our Technical Support? If NO, please indicate why. 12.) Are our machines attractive for the players? If NO, please indicate why. 13.) Other general suggestions for improvement: Remitter: Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com 45M620N2UK-02 © 02 2003 Novomatic AG Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: postbox@novomatic.com