Introduction to AIA Foundation Pack for Partners (Answer all questions in this section) 1. Complete the following statement, Oracle's BPA suite allows Business Users or Analyst to ______________ Business Processes. Mark for Review (1) Points D Model, Validate, and Redesign Structure and Validate Design, Model, Simulate, and Optimize Design, Validate and Optimize (*) Incorrect. Design, Validate and Optimize Model, Validate, and Redesign Structure and Validate 2. Application Integration Architecture (AIA) consists of 3 Key Products. Please select all three Mark for Review (1) Points Foundation Packs A, C, D Process Integration Packs Fusion Middleware Best Practices Process (*) Incorrect. Fusion Middleware. AIA is powered by Fusion Middleware Partner Ordering For Oracle Partners (Answer all questions in this section) 3. How should you engage the Quote to Order Team for questions? Mark for Review (1) Points Contact Oracle Support Contact the Global Process Owner of the Quote to Order team. Contact the Order Administration team directly. Contact your Channel Manager/Sales Rep or the OPN IC to engage the Quote to Order team internally. (*) Incorrect: Contact your Channel Manager/Sales Rep or the OPN IC to engage the Quote to Order team internally. See the 'Partner Ordering For Oracle Partners' course for more information. Oracle E-Business Suite Release 12.1 Highlights (Answer all questions in this section) 4. In R12.1, Oracle Sourcing on Demand allows organization to optimize their strategic sourcing programs by providing: Mark for Review (1) Points (Choose all correct answers) a way for organizations to save money Pre-configuration and end-user training to accelerate time to value (*) an environment that eliminates technology inhibitors (*) More effective and efficient negotiation (*) Incorrect. Oracle Sourcing on Demand provides for (1) More effective and efficient negotiation, (2) Pre-configuration and end-user training to accelerate time to value, and (3) An environment that eliminates technology inhibitors 5. Which are the modules that can be deployed in a standalone manner in EBS R12.1? Mark for Review (1) Points (Choose all correct answers) Site Hub (*) Warehouse Management (*) General Ledger Learning Management (*) Incorrect. (1) Learning Management, (2) Warehouse Management and (3) Site Hub can be deployed in a standalone manner in R12.1. Oracle E-Business Suite Release 12.1 Highlights (Answer all questions in this section) 6. User Productivity Kit (UPK) is useful for new implementations only. Mark for Review (1) Points True False (*) Incorrect. UPK is useful for all aspects of the software lifecycle and is applicable for implementations, upgrades, and rollouts of new functionality. 7. In Release 12, we took best practice user experience techniques from acquisitions like PeopleSoft and redesigned key existing transactions to reduce keystrokes and clicks. Mark for Review (1) Points True (*) False Correct. In Release 12, we took best practice user experience techniques from acquisitions like PeopleSoft and redesigned key existing transactions to reduce keystrokes and clicks. R12.1 Readiness: Position and Demo Financials (Answer all questions in this section) 8. What is the current state of more Accounts Payable Invoice Processing? Mark for Review (1) Points (Choose all correct answers) Lost Prompt Pay Discounts (*) High Transaction Costs (*) High Volumes of Low Dollar Invoices (*) Underutilized ERP Systems (*) Incorrect. The current state of most Accounts Payable Invoice Processing are (1) high transaction costs, (2) lost prompt pay discounts, (3) high volumes of low dollar invoices, and (4) underutilized ERP systems 9. Why are 77% of the global CEOs saying the level of complexity in their organizations have increased? Mark for Review (1) Points (Choose all correct answers) Expansion into New Territories (*) Localization Growth from new product development (*) More M&A activities (*) Incorrect. According to CEOs, doing business globally is more complex, driven by the expansion into new territories, M&A activity, and growth from new product development. 10. What does Shared Service Centres do? Mark for Review (1) Points Hire more people Companies can consolidate non-revenue generating administrative tasks. (*) Buy new ERP system Set up Call Centre Correct. In an effort to focus business units on their core competencies, increase efficiencies company-wide, and better manage and access information, companies can consolidate non-revenue generating, administrative tasks in Shared Service Centers. Oracle E-Business Suite Release 12 & 12.1: Technology Highlights (Answer all questions in this section) 11. Oracle Business Intelligence Publisher creates a more productive environment for business users by Mark for Review (1) Points (Choose all correct answers) Enables users to produce professional looking reports in pdf format (*) Empowers the end users to produce their own reports on what they need (*) Enable users to create their own reports (*) Empowers the end users to produce their own reports when they need to (*) Incorrect. The BI Publisher creates a much more productive environment for business users to create their own reports, which means empowering the end user to produce their own reports when and what needed. 12. What is Oracle Integration Repository? Mark for Review (1) Points It is a business process flow It is a compilation of information about numerous service endpoints exposed by the EBS Applications (*) It monitors business activity It routes messages Incorrect. The Oracle Integration Repository is a compilation of information about the numerous service endpoints exposed by the Oracle E-Business Suite of applications. 13. Which are the Value Propositions from the Application Technology perspective? Mark for Review (1) Points (Choose all correct answers) Drive Greater End User Productivity (*) Lower Integration Costs (*) Reduce Cost of Ownership (TCO) (*) Increase Agility (*) Incorrect. All are the Apps Tech value Propositions. 14. Oracle Secure Enterprise Search (SES) allows users search and find what they are looking for in the EBS R12.1 without knowing the location. Mark for Review (1) Points True (*) False Correct. Oracle Secure Enterprise Search (SES) allows users search and find what they are looking for in the EBS R12.1 without knowing the location. Overcome Selling Obstacles using Payment Solutions (Answer all questions in this section) 15. A payment plan is not only a tactical tool for overcoming a customer obstacle, but can also be used proactively to remove the large upfront commitment and the budgetary effects of your offer, create a path to the financial buyer, and mitigate a reseller's credit and collections risk. Mark for Review (1) Points True (*) False Incorrect. True. See the 'Overcome Selling Obstacles using Payment Solutions' course for more information. Overcome Selling Obstacles using Payment Solutions (Answer all questions in this section) 16. Oracle Partners have access to the same payment plan offerings that Oracle sales teams use and can offer payments not only on Oracle resell but also on their own products and services? Mark for Review (1) Points True (*) False Incorrect. True. See the 'Overcome Selling Obstacles using Payment Solutions' course for more information. Oracle E-Business Suite Financials Release 12.1 Highlights (Answer all questions in this section) 17. How does Oracle Financials support the Global Shared Service Operations? Mark for Review (1) Points (Choose all correct answers) Centralized Bank Account Model (*) Centralized Global Tax Processing (*) Multi-Org Access Control (*) Centralized Payments Engine (*) Incorrect. Oracle Financials provides the (1) centralized global tax processing, (2) multi-org access control, (3) centralized bank account model, and (4) Centralized Payment Engine. 18. What are the major initiatives in the R12 improved Financials Architecture Mark for Review (1) Points (Choose all correct answers) Ledger Architecture (*) Centralized Banking & Payments (*) Centralized & Flexible Rule-based Accounting Engine (*) Centralized Global Tax Processing (*) Incorrect. The major initiatives in R12 Financials are (1) Ledger Architecture, (2) Centralized & Flexible Rule-based Accounting Engine, (3) Centralized Banking & Payments and (4) Centralized Global Tax Processing 19. Which statement is correct? Mark for Review (1) Points (Choose all correct answers) Oracle Payables can seamlessly integrated with an 11i10 General Ledger. Oracle GRC Solutions allow you to consolidate multiple requirements and address these with a single platform, automate risk and compliance activities, and embed preventive controls in the context of business operations. (*) Oracle Receivables can seamlessly integrated with an 11i10 General Ledger. Oracle Business Intelligence (Financial Analytics) can seamlessly integrated with an EBS 11i10 environment (*) Incorrect. Oracle GRC and Financial Analytics can be standalone solutions with an EBS 11i10 environment 20. Oracle Receivables improves the Cash Flow and Increase Efficiency by Mark for Review (1) Points (Choose all correct answers) Line level cash application (*) Cash application work queue (*) Support for high volume receivables processing (*) Synchronize Cost of Goods sold with Revenue (*) Incorrect. One of the key business processes in Receivables is to apply customer receipts to transactions to reflect the correct outstanding balance. Unapplied customer receipts are assigned to the cash application owners for processing. The cash applica Applications Pricing Presentation (Answer all questions in this section) 21. Which of Oracle’s applications pricing models provides end users the ability to create custom bundles based on their specific user needs? Mark for Review (1) Points Component Custom Applications Suite (*) Enterprise None of the above? Incorrect. Custom Applications Suite; See the 'Applications Pricing Presentation' course for more information. 22. Which of Oracle’s applications pricing models allows end-users to license the desired products for their entire organization without having to keep track of specific user licenses, servers or deployment locations? Mark for Review (1) Points Component Custom Applications Suite Enterprise (*) None of the above? Incorrect. Enterprise; See the 'Applications Pricing Presentation' course for more information. 23. Which of Oracle’s applications pricing models is its traditional a la carte model and is positioned as the cost effective model for end users who are implementing a limited number of Oracle products for a limited number of use? Component (*) Custom Applications Suite Enterprise None of the above? Correct. Component Mark for Review (1) Points Oracle Pricing Calculator Call (Answer all questions in this section) 24. What are some of the key features of the Oracle Partner Pricing Calculator? Mark for Review (1) Points (Choose all correct answers) Does not generate formal quotes or ordering documents (*) Available via OPN (*) Intended to be a pricing tool (*) Does not include partner discounts Incorrect: Some the key features of the Oracle Partner Pricing Calculator include: Intended to be a pricing tool, Does not generate formal quotes or ordering documents and Available via OPN. See the ‘Oracle Pricing Calculator’ ilearning replay. 25. When using the Oracle Pricing Calculator partners should always first check to see if there is a newer price list available to leverage from the tool? Mark for Review (1) Points True (*) False Correct: TRUE, when using the Oracle Pricing Calculator partners should always first check to see if there is a newer price list available to leverage from the tool Oracle E-Business Suite Release 12.1 Overview: Delivering Value in Uncertain Times (Answer all questions in this section) 26. The Global Financial Architecture in R12 includes to following new features____? Mark for Review (1) Points (Choose all correct answers) Decentralized Payments Rules-Based Accounting Engine (*) Unified Bank Account Model (*) Global Intercompany Systems (*) Incorrect: The Global Financial Architecture in R12 includes new features such as: Rules-Based Accounting Engine, Unified Bank Account Model and Global Intercompany Systems. See the 'Oracle E-Business Suite Release 12.1 Overview: Delivering Value in Uncertain Times' course for more information. 27. Benefits derived from the new Global Financial Architecture in R12 include(s)___? Mark for Review (1) Points (Choose all correct answers) Foresee Regulatory Changes Streamline intercompany trading and reconciliation (*) Faster, simpler period end processing (*) Adapt quickly to Regulatory Changes (*) Incorrect: Benefits derived from the new Global Financial Architecture in R12 include(s):Faster, simpler period end processing, Adapt quickly to Regulatory Changes and Streamline intercompany trading and reconciliation. See the 'Oracle E-Business Suite Release 12.1 Overview: Delivering Value in Uncertain Times' course for more information. Distributing Full Use Licenses for Application programs (Answer all questions in this section) 28. Which of the following statements are true? Mark for Review (1) Points (Choose all correct answers) The Oracle E-Business Discount for partners should be used to determine the fees to Oracle. (*) The fees are determined on a deal by deal basis and cannot be aggregated to gain a higher discount. (*) Fees payable to Oracle are non-cancellable and non-refundable. (*) Partners do not need to keep their membership in the Oracle PartnerNetwork current. Incorrect: The Oracle E-Business Discount for partners should be used to determine the fees to Oracle, The fees are determined on a deal by deal basis and cannot be aggregated to gain a higher discount and Fees payable to Oracle are non-cancellable and non-refundable. See the 'Distributing Full Use Licenses for Application programs' course for more information. 29. Please choose the most accurate statement from the following regarding the distribution of technical support by a partner. Mark for Review (1) Points End users may purchase Software Update License and Support. (*) Partners may distribute more than one year of Oracle support with the initial license transaction. Partners may renew support directly with the end user. End users may purchase product support only. Incorrect: End users may purchase Software Update License and Support. See the 'Distributing Full Use Licenses for Application programs' course for more information. 30. Please choose the most accurate statement regarding the Full Use Program Distribution Agreement from the following: Mark for Review (1) Points The term of the distribution agreement is two years. (*) The term of the distribution agreement is perpetual. The term of the distribution agreement is three years. The term of the distribution agreement is four years. Incorrect: The term of the distribution agreement is two years. See the 'Distributing Full Use Licenses for Application programs' course for more information. Oracle's Open Market Model (OMM) Overview (Answer all questions in this section) 31. A net-new opportunity is defined as an opportunity at the_____? Mark for Review (1) Points Product Level (i.e.,Applications, Technology, On Demand, etc) None of the above? Product Brand Level (i.e., Siebel, JD Edwards, Hyperion, etc) Product Family Level (i.e., CRM*, Financials, Human Resources, Supply Chain Planning, etc) (*) Correct. Product Family Level (i.e., CRM*, Financials, Human Resources, Supply Chain Planning, etc) 32. For an OMM Resale opportunity registered by an authorized Reseller and accepted by Oracle, in situations where customer requests a quote from Oracle, the Oracle field sales can? Only quote the customer directly after securing in-region written Tier 1 approval (*) Engage with the customer before they even request a quote Only quote the customer directly after securing written approval from their Manager and the Partner Manager Quote the customer directly Incorrect. Only quote the customer directly after securing in-region written Tier 1 approval. See the 'Oracle's Open Market Model (OMM) Overview' course for more information. Mark for Review (1) Points Objection Handling I (Answer all questions in this section) 33. What are three key best practices in handling prospect or customer objections? Mark for Review (1) Points (Choose all correct answers) Isolate the specific objection(s) (*) Ensure you have customer references (*) Confirm that you fully understand what customer is asking (*) Customer objections should not be considered or addressed Incorrect. Isolate the specific objection(s), Confirm that you fully understand what customer is asking, Ensure you have customer references. 34. Prospects or customers will be able to move to Oracle Fusion from their Oracle Applications Unlimited application offering when they feel the timing is right? Mark for Review (1) Points True (*) False Correct. The answer is True: Prospects or customers will be able to move to Oracle Fusion from their Applications Unlimited application offering when they feel the timing is right. Applications unlimited will continue to offer support for them no matter 1. What information are partners required to include on their order with the end user? Mark for Review (1) Points (Choose all correct answers) Oracle programs, license quantities and metrics (*) End user license agreement under which the Oracle programs are licensed (*) OPN agreement number Annual Software Update License and Support fees communicated to the end user for the 2nd year support fees (*) Incorrect: End user license agreement under which the Oracle programs are licensed, Oracle programs, license quantities and metrics and Annual Software Update License and Support fees communicated to the end user for the 2nd year support fees See the 'Distributing Full Use Licenses for Application programs' course for more information. 2. Which two statements are true if the partner does not license their end users pursuant to a license agreement? Mark for Review (1) Points (Choose all correct answers) The partner may be at risk of losing its OPN membership and distribution rights. (*) Oracle will not recognize that the Partner's End-User has a valid Oracle program license and will not be able to obtain support from Oracle (*) he Partner’s end user will still receive support. There are no risks. Correct: The partner may be at risk of losing its OPN membership and distribution rights and Oracle will not recognize that the Partner's EndUser has a valid Oracle program license and will not be able to obtain support from Oracle 3. Please choose the most accurate statement from the following regarding the distribution of technical support by a partner. Mark for Review (1) Points End users may purchase product support only. Partners may distribute more than one year of Oracle support with the initial license transaction. Partners may renew support directly with the end user. End users may purchase Software Update License and Support. (*) Correct: End users may purchase Software Update License and Support. Partner Ordering For Oracle Partners (Answer all questions in this section) 4. How should you engage the Quote to Order Team for questions? Mark for Review (1) Points Contact Oracle Support Contact your Channel Manager/Sales Rep or the OPN IC to engage the Quote to Order team internally. (*) Contact the Global Process Owner of the Quote to Order team. Contact the Order Administration team directly. Correct: Contact your Channel Manager/Sales Rep or the OPN IC to engage the Quote to Order team internally. Oracle E-Business Suite Release 12 & 12.1: Technology Highlights (Answer all questions in this section) 5. What did we change aesthetically to improve better user experience. Mark for Review (1) Points (Choose all correct answers) Reduce the number of steps to complete key tasks (*) Re-designed and streamlined entire workflows (*) Moved from yellow to blue screen to improve the overall look & feel and visual style (*) Reduced pop-ups and duplicate screens (*) Incorrect. Not only we moved from yellow to blue user interface, we took best practice user experience techniques from acquisitions like PeopleSoft and redesigned key existing transactions to reduce keystrokes and clicks, we reduced pop-ups and minimized 6. What is Oracle Integration Repository? Mark for Review (1) Points It is a compilation of information about numerous service endpoints exposed by the EBS Applications (*) It monitors business activity It routes messages It is a business process flow Correct. The Oracle Integration Repository is a compilation of information about the numerous service endpoints exposed by the Oracle EBusiness Suite of applications. 7. How can the BI applications be deployed Mark for Review (1) Points (Choose all correct answers) Embedded with the e-Biz navigator screen (*) Part of Fusion Applications Standalone Interactive Dashboard (*) BI Portlets on the enterprise portal (*) Correct. the BI applications maybe deployed either as a standalone interactive dashboard, OR as BI Portlets on the enterprise portal OR embedded with the E-Biz navigator screen as shown in this slide. 8. Oracle Business Intelligence Publisher creates a more productive environment for business users by Mark for Review (1) Points (Choose all correct answers) Empowers the end users to produce their own reports on what they need (*) Empowers the end users to produce their own reports when they need to (*) Enable users to create their own reports (*) Enables users to produce professional looking reports in pdf format (*) Correct. The BI Publisher creates a much more productive environment for business users to create their own reports, which means empowering the end user to produce their own reports when and what needed. Oracle Pricing Calculator Call (Answer all questions in this section) 9. When using the Oracle Pricing Calculator partners should always first check to see if there is a newer price list available to leverage from the tool? Mark for Review (1) Points True (*) False Correct: TRUE, when using the Oracle Pricing Calculator partners should always first check to see if there is a newer price list available to leverage from the tool 10. What are some of the key features of the Oracle Partner Pricing Calculator? Mark for Review (1) Points (Choose all correct answers) Intended to be a pricing tool (*) Available via OPN (*) Does not include partner discounts Does not generate formal quotes or ordering documents (*) Correct: Some the key features of the Oracle Partner Pricing Calculator include: Intended to be a pricing tool, Does not generate formal quotes or ordering documents and Available via OPN 11. Application Integration Architecture (AIA) consists of 3 Key Products. Please select all three Mark for Review (1) Points Best Practices Process (*) Process Integration Packs Fusion Middleware Foundation Packs A, C, D Correct. Best Practices Process, Process Integration Packs, Foundation Packs 12. Application Integration Architecture (AIA) Foundation Pack includes the following core infrastructure tools. Select all the tools. Mark for Review (1) Points Error and Diagnostic Framework A, C, D Business Service Repository (BSR) Testing and Validation System Foundation Services (*) Incorrect. Foundation Services Objection Handling I (Answer all questions in this section) 13. What are the two best ways for to handle a prospect or customer’s concern or objection that ‘Oracle is too big, too large and too complex for midsized customers’? Mark for Review (1) Points (Choose all correct answers) Ignore the objection and move on to next concern. Let prospect or customer know that Oracle does not have software that supports midsized customers Ensure you have good midsize customer references in same or similar industry as prospect (*) Have good customer references running specific Oracle software in same general location as prospect. (*) Correct. Ensure you have good midsize customer references in same or similar industry as prospect and have good customer references running specific Oracle software in same general location as prospect. 14. What are three key best practices in handling prospect or customer objections? Mark for Review (1) Points (Choose all correct answers) Ensure you have customer references (*) Customer objections should not be considered or addressed Isolate the specific objection(s) (*) Confirm that you fully understand what customer is asking (*) Correct. Isolate the specific objection(s), Confirm that you fully understand what customer is asking, Ensure you have customer references. Overcome Selling Obstacles using Payment Solutions (Answer all questions in this section) 15. As discussed a payment plan can be used as a reactionary or tactical tool to remove obstacles in your sales cycle. What are the signals from your customer or prospect that show a payment plan may be needed? A, B, & C B&C Due to the economic environment, we have little or no capital budget left for software purchases We like the deal but can only make a purchase for our immediate needs (*) We need board approval for all software transactions Mark for Review (1) Points Incorrect. Due to the economic environment, we have little or no capital budget left for software purchases and We like the deal but can only make a purchase for our immediate needs. See the 'Overcome Selling Obstacles using Payment Solutions' course for more information. 11. Application Integration Architecture (AIA) consists of 3 Key Products. Please select all three Mark for Review (1) Points Best Practices Process (*) Process Integration Packs Fusion Middleware Foundation Packs A, C, D Correct. Best Practices Process, Process Integration Packs, Foundation Packs 12. Application Integration Architecture (AIA) Foundation Pack includes the following core infrastructure tools. Select all the tools. Mark for Review (1) Points Error and Diagnostic Framework A, C, D Business Service Repository (BSR) Testing and Validation System Foundation Services (*) Incorrect. Foundation Services Objection Handling I (Answer all questions in this section) 13. What are the two best ways for to handle a prospect or customer’s concern or objection that ‘Oracle is too big, too large and too complex for midsized customers’? Mark for Review (1) Points (Choose all correct answers) Ignore the objection and move on to next concern. Let prospect or customer know that Oracle does not have software that supports midsized customers Ensure you have good midsize customer references in same or similar industry as prospect (*) Have good customer references running specific Oracle software in same general location as prospect. (*) Correct. Ensure you have good midsize customer references in same or similar industry as prospect and have good customer references running specific Oracle software in same general location as prospect. 14. What are three key best practices in handling prospect or customer objections? Mark for Review (1) Points (Choose all correct answers) Ensure you have customer references (*) Customer objections should not be considered or addressed Isolate the specific objection(s) (*) Confirm that you fully understand what customer is asking (*) Correct. Isolate the specific objection(s), Confirm that you fully understand what customer is asking, Ensure you have customer references. Overcome Selling Obstacles using Payment Solutions (Answer all questions in this section) 15. As discussed a payment plan can be used as a reactionary or tactical tool to remove obstacles in your sales cycle. What are the signals from your customer or prospect that show a payment plan may be needed? A, B, & C B&C Due to the economic environment, we have little or no capital budget left for software purchases We like the deal but can only make a purchase for our immediate needs (*) We need board approval for all software transactions Incorrect. Due to the economic environment, we have little or no capital budget left for software purchases and We like the deal but can only make a purchase for our immediate Mark for Review (1) Points needs. See the 'Overcome Selling Obstacles using Payment Solutions' course for more information. 16. What is the Strategic Value of Selling with payments? Mark for Review (1) Points Tried everything else to close and payment plans have worked in the past Offering another option to a Net 30 or cash deal The transaction is a large dollar amount so the customer may not be able to pay Net 30 Proactively addresses obstacles which shorten your sales cycle and maintain your margin in the deal (*) Correct. Proactively addresses obstacles which shorten your sales cycle and maintain your margin in the deal Oracle E-Business Suite Release 12.1 Overview: Delivering Value in Uncertain Times (Answer all questions in this section) 17. The following modules may exist as Standalone Solutions that leverage of 11i10 E-Business Suite Mark for Review (1) Points (Choose all correct answers) Oracle MES for Discrete and Process Manufacturing (*) Procurement and Spend Analytics (*) Oracle Sourcing On-Demand (*) Oracle Sourcing (*) Incorrect: Standalone Solutions that leverage of 11i10 E-Business Suite include: Procurement and Spend Analytic, Oracle Sourcing, Oracle Sourcing On-Demand and Oracle MES for Discrete and Process Manufacturing. See the 'Oracle E-Business Suite Release 12.1 Overview: Delivering Value in Uncertain Times' course for more information. 18. E-Business Suite R12 focused mainly on___? Mark for Review (1) Points (Choose all correct answers) The Financial Modules (*) The Architectural Improvements in Financials (*) Integration of Financial Modules to 3rd Party Software Setting the Stage to leverage the Architectural Improvements for R12.1 (*) Incorrect: E-Business Suite R12 focused mainly on The Financial Modules, The Architectural Improvements in Financials and Setting the Stage to leverage the Architectural Improvements for R12.1. See the 'Oracle EBusiness Suite Release 12.1 Overview: Delivering Value in Uncertain Times' course for more information. Oracle E-Business Suite Financials Release 12.1 Highlights (Answer all questions in this section) 19. In General Ledger, we have focused on simplifying maintenance and streamlining processing Mark for Review (1) Points We provide the ability to integrate non Oracle source systems with the centralized accounting engine (SLA) and efficiently create accounting from multiple, heterogeneous systems Accounting setup has gone from multiple pages and tabs to single page with the Accounting Setup Manager. (*) We’ve Integrated Assets with Oracle Subledger Accounting which means that you can take full advantage of flexible accounting rules definitions, enabling you to account for your asset transactions according to best business practice. Incorrect. Accounting setup has gone from multiple pages and tabs to single page with the Accounting Setup Manager. 20. In Release 12.1 we support payments made to other parties on behalf of the suppliers which is referred to as Third Party Payments. Mark for Review (1) Points True (*) False Correct. In Release 12.1 we support payments made to other parties on behalf of the suppliers which is referred to as Third Party Payments. 21. What is key agenda for Finance? Mark for Review (1) Points (Choose all correct answers) Centralization (*) Optimization Consolidation (*) Standardization (*) Incorrect. Most organizations desire to or have been on a mission to get “back to the basics”, and as a result organizations are driving towards consolidation, centralization and standardization across their systems, which will result in simplification. 22. How does Oracle Financials support the Global Shared Service Operations? Mark for Review (1) Points (Choose all correct answers) Multi-Org Access Control (*) Centralized Global Tax Processing (*) Centralized Bank Account Model (*) Centralized Payments Engine (*) Correct. Oracle Financials provides the (1) centralized global tax processing, (2) multi-org access control, (3) centralized bank account model, and (4) Centralized Payment Engine. R12.1 Readiness: Position and Demo Financials (Answer all questions in this section) 23. What are the features in Oracle Financials that support IFRS? Mark for Review (1) Points (Choose all correct answers) Intercompany reconciliations (*) Segment Reporting (*) Inventory management (*) Specialized Currency (*) Incorrect. All of the above supports IFRS 24. What is the current state of more Accounts Payable Invoice Processing? Mark for Review (1) Points (Choose all correct answers) High Volumes of Low Dollar Invoices (*) Lost Prompt Pay Discounts (*) Underutilized ERP Systems (*) High Transaction Costs (*) Correct. The current state of most Accounts Payable Invoice Processing are (1) high transaction costs, (2) lost prompt pay discounts, (3) high volumes of low dollar invoices, and (4) underutilized ERP systems 25. How can we minimize our overall cost of receivables financing costs? Mark for Review (1) Points (Choose all correct answers) Hire more collection agents Make the collections process more efficient (*) Reduce total amount of outstanding receivables (*) Outsource the collection department to the professionals Correct. By reducing the total amount outstanding receivables, and by making the collections process more efficient, we can make great headway in minimizing our overall cost of financial processing. 26. In Release 12, we took best practice user experience techniques from acquisitions like PeopleSoft and redesigned key existing transactions to reduce keystrokes and clicks. Mark for Review (1) Points True (*) False Correct. In Release 12, we took best practice user experience techniques from acquisitions like PeopleSoft and redesigned key existing transactions to reduce keystrokes and clicks. 27. Which are the modules that can be deployed in a standalone manner in EBS R12.1? Mark for Review (1) Points (Choose all correct answers) General Ledger Site Hub (*) Learning Management (*) Warehouse Management (*) Correct. (1) Learning Management, (2) Warehouse Management and (3) Site Hub can be deployed in a standalone manner in R12.1. 28. We have streamlined the sourcing and On Boarding of Talent by introducing the following: Mark for Review (1) Points (Choose all correct answers) Incentive Compensation Recruiter Dashboard (*) Manager Dashboard (*) Interview Management (*) Incorrect. Interview Management and Recruiter and Manager Dashboards help to streamline sourcing and on boarding of talents. 29. Which application/module can help retailers or anyone with many branches (e.g. banks) to have a single source of truth for location information? GIS Inventory ERP Site Hub (*) Mark for Review (1) Points Correct. Oracle Site Hub enables organizations to centralize site and location specific information from heterogeneous systems, creating a single view of site information that can be leveraged across all functional departments and systems. Oracle's Open Market Model (OMM) Overview (Answer all questions in this section) 30. A net-new opportunity is defined as an opportunity at the_____? Mark for Review (1) Points Product Level (i.e.,Applications, Technology, On Demand, etc) None of the above? Product Family Level (i.e., CRM*, Financials, Human Resources, Supply Chain Planning, etc) (*) Product Brand Level (i.e., Siebel, JD Edwards, Hyperion, etc) Correct. Product Family Level (i.e., CRM*, Financials, Human Resources, Supply Chain Planning, etc) 31. For an OMM Resale opportunity registered by an authorized Reseller and accepted by Oracle, in situations where customer requests a quote from Oracle, the Oracle field sales can? Mark for Review (1) Points Quote the customer directly Engage with the customer before they even request a quote Only quote the customer directly after securing written approval from their Manager and the Partner Manager Only quote the customer directly after securing in-region written Tier 1 approval (*) Correct. Only quote the customer directly after securing in-region written Tier 1 approval Applications Pricing Presentation (Answer all questions in this section) 32. The Oracle E-Business Discount for partners distributing Oracle Applications to midsize end users is_____? Mark for Review (1) Points 30% 35% 50% (*) 60% Correct. 50% 33. Which of Oracle’s applications pricing models allows end-users to license the desired products for their entire organization without having to keep track of specific user licenses, servers or deployment locations? Mark for Review (1) Points Component Custom Applications Suite Enterprise (*) None of the above? Correct. Enterprise 34. Which of Oracle’s applications pricing models provides end users the ability to create custom bundles based on their specific user needs? Mark for Review (1) Points Component Custom Applications Suite (*) Enterprise None of the above? Correct. Custom Applications Suite 1. Oracle Receivables improves the Cash Flow and Increase Efficiency by Mark for Review (1) Points (Choose all correct answers) Synchronize Cost of Goods sold with Revenue (*) Line level cash application (*) Cash application work queue (*) Support for high volume receivables processing (*) Correct. One of the key business processes in Receivables is to apply customer receipts to transactions to reflect the correct outstanding balance. Unapplied customer receipts are assigned to the cash application owners for processing. The cash applicati 2. How does Oracle Financials support the Global Shared Service Operations? Mark for Review (1) Points (Choose all correct answers) Centralized Global Tax Processing (*) Centralized Bank Account Model (*) Centralized Payments Engine (*) Multi-Org Access Control (*) Correct. Oracle Financials provides the (1) centralized global tax processing, (2) multi-org access control, (3) centralized bank account model, and (4) Centralized Payment Engine. 3. What are the major initiatives in the R12 improved Financials Architecture Mark for Review (1) Points (Choose all correct answers) Centralized Banking & Payments (*) Centralized & Flexible Rule-based Accounting Engine (*) Centralized Global Tax Processing (*) Ledger Architecture (*) Correct. The major initiatives in R12 Financials are (1) Ledger Architecture, (2) Centralized & Flexible Rule-based Accounting Engine, (3) Centralized Banking & Payments and (4) Centralized Global Tax Processing 4. In General Ledger, we have focused on simplifying maintenance and streamlining processing Mark for Review (1) Points We’ve Integrated Assets with Oracle Subledger Accounting which means that you can take full advantage of flexible accounting rules definitions, enabling you to account for your asset transactions according to best business practice. Accounting setup has gone from multiple pages and tabs to single page with the Accounting Setup Manager. (*) We provide the ability to integrate non Oracle source systems with the centralized accounting engine (SLA) and efficiently create accounting from multiple, heterogeneous systems Correct. Accounting setup has gone from multiple pages and tabs to single page with the Accounting Setup Manager. Distributing Full Use Licenses for Application programs (Answer all questions in this section) 5. Which of the following statements are true? Mark for Review (1) Points (Choose all correct answers) The Oracle E-Business Discount for partners should be used to determine the fees to Oracle. (*) The fees are determined on a deal by deal basis and cannot be aggregated to gain a higher discount. (*) Partners do not need to keep their membership in the Oracle PartnerNetwork current. Fees payable to Oracle are non-cancellable and non-refundable. (*) Correct: The Oracle E-Business Discount for partners should be used to determine the fees to Oracle, The fees are determined on a deal by deal basis and cannot be aggregated to gain a higher discount and Fees payable to Oracle are non-cancellable and non-refundable. 6. Please choose the most accurate statement regarding the Full Use Program Distribution Agreement from the following: Mark for Review (1) Points The term of the distribution agreement is perpetual. The term of the distribution agreement is three years. The term of the distribution agreement is two years. (*) The term of the distribution agreement is four years. Correct: The term of the distribution agreement is two years. 7. What information are partners required to include on their order with the end user? Mark for Review (1) Points (Choose all correct answers) Oracle programs, license quantities and metrics (*) OPN agreement number Annual Software Update License and Support fees communicated to the end user for the 2nd year support fees (*) End user license agreement under which the Oracle programs are licensed (*) Correct: End user license agreement under which the Oracle programs are licensed, Oracle programs, license quantities and metrics and Annual Software Update License and Support fees communicated to the end user for the 2nd year support fees Overcome Selling Obstacles using Payment Solutions (Answer all questions in this section) 8. Oracle Partners have access to the same payment plan offerings that Oracle sales teams use and can offer payments not only on Oracle resell but also on their own products and services? Mark for Review (1) Points True (*) False Correct. True 9. What is the Strategic Value of Selling with payments? Mark for Review (1) Points Proactively addresses obstacles which shorten your sales cycle and maintain your margin in the deal (*) The transaction is a large dollar amount so the customer may not be able to pay Net 30 Tried everything else to close and payment plans have worked in the past Offering another option to a Net 30 or cash deal Correct. Proactively addresses obstacles which shorten your sales cycle and maintain your margin in the deal R12.1 Readiness: Position and Demo Financials (Answer all questions in this section) 10. How does Oracle Payables improve the Procure-to-Pay process? Mark for Review (1) Points (Choose all correct answers) Effective Collaboration & Improved Relationships through improved suppliers management (*) Adopt the Global Best Practice to increase competitiveness through streamlined global operations (*) Improved payment processing with process automation (*) Lower total procure-to-pay costs by gaining efficiency through streamlined processes (*) Incorrect. Summary of benefits are all the above. 11. What are the common business practices to reduce costs? Mark for Review (1) Points (Choose all correct answers) Continuously lower the unit cost per transaction through self service (*) Standardize business practices (*) Automate processes (*) Eliminate redundant processes (*) Correct. Eliminating redundant processes, continuously lowering the unit cost per transaction through self-service, automating processes, and standardizing common business practices reduces costs. 12. What are the features in Oracle Financials that support IFRS? Mark for Review (1) Points (Choose all correct answers) Intercompany reconciliations (*) Segment Reporting (*) Inventory management (*) Specialized Currency (*) Correct. All of the above supports IFRS Oracle Pricing Calculator Call (Answer all questions in this section) 13. What are some of the key features of the Oracle Partner Pricing Calculator? Mark for Review (1) Points (Choose all correct answers) Available via OPN (*) Does not include partner discounts Intended to be a pricing tool (*) Does not generate formal quotes or ordering documents (*) Correct: Some the key features of the Oracle Partner Pricing Calculator include: Intended to be a pricing tool, Does not generate formal quotes or ordering documents and Available via OPN 14. When using the Oracle Pricing Calculator partners should always first check to see if there is a newer price list available to leverage from the tool? Mark for Review (1) Points True (*) False Correct: TRUE, when using the Oracle Pricing Calculator partners should always first check to see if there is a newer price list available to leverage from the tool Oracle E-Business Suite Release 12.1 Highlights (Answer all questions in this section) 15. User Productivity Kit (UPK) is useful for new implementations only. Mark for Review (1) Points True False (*) Correct. UPK is useful for all aspects of the software lifecycle and is applicable for implementations, upgrades, and rollouts of new functionality. 16. In addition to the overall upgrade value proposition, Oracle built solutions in Release 12.1 in a way that can be implemented in a stand alone or modular fashion. Mark for Review (1) Points True (*) False Correct. In addition to the overall upgrade value proposition, Oracle built solutions in Release 12.1 in a way that can be implemented in a stand alone or modular fashion. 17. The new and improved global financials architecture also enables centralized administration of global shared services. Mark for Review (1) Points True (*) False Correct. The new and improved global financials architecture also enables centralized administration of global shared services. 18. Which area(s) did Oracle focus on in the EBS R12 release? Mark for Review (1) Points (Choose all correct answers) Financials (*) Procurement Applications Technology (*) Supply Chain Management Incorrect. The 2 areas are (1) Financials and (2) Applications Technology. Applications Pricing Presentation (Answer all questions in this section) 19. Which of Oracle’s applications pricing models is its traditional a la carte model and is positioned as the cost effective model for end users who are implementing a limited number of Oracle products for a limited number of use? Mark for Review (1) Points Component (*) Custom Applications Suite Enterprise None of the above? Correct. Component 20. The Oracle E-Business Discount for partners distributing Oracle Applications to midsize end users is_____? Mark for Review (1) Points 30% 35% 50% (*) 60% Correct. 50% 21. Which of Oracle’s applications pricing models allows endusers to license the desired Mark for Review (1) Points products for their entire organization without having to keep track of specific user licenses, servers or deployment locations? Component Custom Applications Suite Enterprise (*) None of the above? Correct. Enterprise Oracle E-Business Suite Release 12.1 Overview: Delivering Value in Uncertain Times (Answer all questions in this section) 22. The Global Financial Architecture in R12 includes to following new features____? Mark for Review (1) Points (Choose all correct answers) Rules-Based Accounting Engine (*) Unified Bank Account Model (*) Decentralized Payments Global Intercompany Systems (*) Correct: The Global Financial Architecture in R12 includes new features such as: RulesBased Accounting Engine, Unified Bank Account Model and Global Intercompany Systems 23. Benefits derived from the new Global Financial Architecture in R12 include(s)___? Mark for Review (1) Points (Choose all correct answers) Foresee Regulatory Changes Streamline intercompany trading and reconciliation (*) Adapt quickly to Regulatory Changes (*) Faster, simpler period end processing (*) Correct: Benefits derived from the new Global Financial Architecture in R12 include(s):Faster, simpler period end processing, Adapt quickly to Regulatory Changes and Streamline intercompany trading and reconciliation Objection Handling I (Answer all questions in this section) 24. Prospects or customers will be able to move to Oracle Fusion from their Oracle Applications Unlimited application offering when they feel the timing is right? Mark for Review (1) Points True (*) False Correct. The answer is True: Prospects or customers will be able to move to Oracle Fusion from their Applications Unlimited application offering when they feel the timing is right. Applications unlimited will continue to offer support for them no matter 25. What are the two best ways for to handle a prospect or customer’s concern or objection that ‘Oracle is too big, too large and too complex for midsized customers’? (Choose all correct answers) Ensure you have good midsize customer references in same or similar industry as prospect (*) Ignore the objection and move on to next concern. Have good customer references running specific Oracle software in same general location as prospect. (*) Let prospect or customer know that Oracle does not have software that supports midsized customers Correct. Ensure you have good midsize customer references in same or similar industry as prospect and have good customer references running specific Oracle software in same general location as prospect. 26. When should you engage the Quote to Order team at Oracle Corporation? Mark for Review (1) Points Mark for Review (1) Points When you receive your invoice and it is incorrect. When you have a non standard request which requires engagement from Oracle Contracts. When you have submitted an order to Oracle and have not received confirmation that it has been booked. (*) When you are interested in purchasing Oracle products, and have product or pricing questions. Correct: When you have submitted an order to Oracle and have not received confirmation that it has been booked. The Quote to order team works within the framework of once a quote becomes an order. We are the team responsible for booking fully approved orders into Oracle’s Order Management application. If you have questions regarding product, pricing or non-standard order requests, please contact your channel manager/sales rep. If you have questions regarding an invoice that you have received please contact Oracle’s Credit and Collections department or your channel manager. Oracle E-Business Suite Release 12 & 12.1: Technology Highlights (Answer all questions in this section) 27. How can the BI applications be deployed Mark for Review (1) Points (Choose all correct answers) Embedded with the e-Biz navigator screen (*) Standalone Interactive Dashboard (*) BI Portlets on the enterprise portal (*) Part of Fusion Applications Correct. the BI applications maybe deployed either as a standalone interactive dashboard, OR as BI Portlets on the enterprise portal OR embedded with the E-Biz navigator screen as shown in this slide. 28. Which are the Value Propositions from the Application Technology perspective? Mark for Review (1) Points (Choose all correct answers) Drive Greater End User Productivity (*) Increase Agility (*) Lower Integration Costs (*) Reduce Cost of Ownership (TCO) (*) Correct. All are the Apps Tech value Propositions. 29. What is Oracle Integration Repository? Mark for Review (1) Points It monitors business activity It is a business process flow It is a compilation of information about numerous service endpoints exposed by the EBS Applications (*) It routes messages Correct. The Oracle Integration Repository is a compilation of information about the numerous service endpoints exposed by the Oracle E-Business Suite of applications. 30. What did we change aesthetically to improve better user experience. Mark for Review (1) Points (Choose all correct answers) Re-designed and streamlined entire workflows (*) Reduce the number of steps to complete key tasks (*) Reduced pop-ups and duplicate screens (*) Moved from yellow to blue screen to improve the overall look & feel and visual style (*) Correct. Not only we moved from yellow to blue user interface, we took best practice user experience techniques from acquisitions like PeopleSoft and redesigned key existing transactions to reduce keystrokes and clicks, we reduced pop-ups and minimized d 31. Application Integration Architecture (AIA) Foundation Pack includes the following core infrastructure tools. Select all the tools. Mark for Review (1) Points Business Service Repository (BSR) Testing and Validation System A, C, D Error and Diagnostic Framework Foundation Services (*) Correct: Business Service Repository (BSR), Testing and Validation System, Error and Diagnostic Framework 32. Application Integration Architecture (AIA) consists of 3 Key Products. Please select all three Mark for Review (1) Points Process Integration Packs A, C, D Foundation Packs Fusion Middleware Best Practices Process (*) Correct. Best Practices Process, Process Integration Packs, Foundation Packs Oracle's Open Market Model (OMM) Overview (Answer all questions in this section) 33. For an OMM Resale opportunity registered by an authorized Reseller and accepted by Oracle, in situations where customer requests a quote from Oracle, the Oracle field sales can? Mark for Review (1) Points Quote the customer directly Engage with the customer before they even request a quote Only quote the customer directly after securing written approval from their Manager and the Partner Manager Only quote the customer directly after securing in-region written Tier 1 approval (*) Correct. Only quote the customer directly after securing in-region written Tier 1 approval 34. A net-new opportunity is defined as an opportunity at the_____? Mark for Review (1) Points None of the above? Product Family Level (i.e., CRM*, Financials, Human Resources, Supply Chain Planning, etc) (*) Product Brand Level (i.e., Siebel, JD Edwards, Hyperion, etc) Product Level (i.e.,Applications, Technology, On Demand, etc) Correct. Product Family Level (i.e., CRM*, Financials, Human Resources, Supply Chain Planning, etc) 1. As discussed a payment plan can be used as a reactionary or tactical tool to remove obstacles in your sales cycle. What are the signals from your customer or prospect that show a payment plan may be needed? Mark for Review (1) Points A, B, & C We like the deal but can only make a purchase for our immediate needs (*) B&C We need board approval for all software transactions Due to the economic environment, we have little or no capital budget left for software purchases Incorrect. Due to the economic environment, we have little or no capital budget left for software purchases and We like the deal but can only make a purchase for our immediate needs. See the 'Overcome Selling Obstacles using Payment Solutions' course for more information. 17. Oracle defines a midsize company as_____? Mark for Review (1) Points A company that has no more than US $1 Billion in annual revenue or operating budget A company that has no more than US $400 Million in annual revenue or operating budget A company that has no more than US $100 Million in annual revenue or operating budget (*) A company that has no more than US $40 Million in annual revenue or operating budget Incorrect. A company that has no more than US $100 Million in annual revenue or operating budget; See the 'Applications Pricing Presentation' course for more information. 34. A prospect may object that Oracle Application screens are too complex and painful to navigate. What are the key items that can be done in a demo to avoid this possible objection? (select all that apply) Mark for Review (1) Points During initial product demonstration, ensure demos are non-complex and do not require extensive data entry and screen navigation. (*) Run demo and show complex business process, no matter who your target audience is, as the functionality is always the key differentiator for prospects. Demoing key business processes in detail, provides necessary details to win deals. Prospects need to see all the details during preliminary product overview demos. When conducting a demo show key feature such as personalization, which will enable savvy end-users more power to customize screens and interfaces. Incorrect: During initial product demonstration, ensure demos are non-complex and do not require extensive data entry and screen navigation.