RESUME FOR
STEWART
MUDZONGACHISO
Phone: +263773966567 / +263715436051
Email: mudzongachisostewart@gmail.com
1949 Mt Pleasant Heights, Harare
ID Number: 63-1540199M-71
Nationality: Zimbabwean
SUMMARY
Seasoned digital marketer with 3+ years of experience building and implementing strategies focused on SEO,
Social Media Marketing, and Adwords largely for small to medium sized businesses. Successfully grew organic
revenue by 16% in 4 months through a content creation and link-building strategy.
EDUCATION
Midlands State University (August 2015 - June 2019)
2:1 Bachelor of Commerce in Marketing Management Honours Degree
Advanced Level: 3 passes
Ordinary Level: 5 passes
SKILLS
COMPUTER SKILLS
Digital Marketing
Graphic design
Data analysis
Digital media campaigns
Creativity
Product knowledge
Good teamwork skills
Mobile marketing
Ability to work under pressure
Trends analysis
SEO
Proficiency in Microsoft
Word, Excel, PowerPoint
Basic office equipment
PERSONAL INTERESTS
Monitoring industry trends
Avid reader
Marketing trends
EXPERIENCE
FREELANCE DIGITAL MA RKETING SPECIALIST - Small Firms (RM Publishers (UK), CAG, KamTech,
Konrade Electronics, Tats Electronics, Glerby Nursery) – March 2021 – Current
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Increased Facebook, Instagram and Twitter engagement by 100% within 2 months
Developed content and managed digital marketing campaigns on social media channels
Grew social media impressions from 1000 to 8000 per month
Created engaged audience on Facebook and Twitter, growing both to several thousand
followers and likes without paid advertising.
CALL CENTRE AGENT TRAINEE – Econet Wireless Pvt Ltd - July 2020 – February 2021
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Providing outstanding member service, support and maintaining strong professional
relationships with members via telephone
Answering approximately 200 inbound customer calls per day in a friendly and courteous
manner
Outbound and inbound calls, processing claims improved customer ratings by [100] %
Following the conversational script and keeping the customer calls under 10 minutes
Accurately completes related records, reports, and documentation in a timely manner
Contacted individuals for COVID–19 tracing and referral for testing to limit transmission of
COVID-19
SALES CLERK AND DIGITAL MARKETING ASSISTANT - Zimbabwe Agricultural Society – August 2019 –
February 2020
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Planning programmes of special and permanent exhibitions according to visitor needs
Planning exhibition hall layouts and activities such as workshops, seminars and
demonstrations
Promoting the event and organizing the production of tickets, posters, catalogues and sales
brochures
Designing anything from online registration forms
Increased engagements by 12% each week through spearheading the strategy for digital
brand campaigns
Helped achieve the top organizational goal of building brand identity by growing first-time
website visits by over 16%
Recognized for increasing organic online visits by 32% and user satisfaction by 23%
Coordinated live streaming events social media interaction and broadcast. Assisted with
creating post-production content
Evaluated all digital marketing campaigns, completed weekly reports, proactively participated
in team meeting
FREELANCE DIGITAL MA RKETING SPECIALIST- Charter Seeds –August 2018 – May 2019
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Increased Facebook engagement by 2000% within a few months
Grew social media impressions from 3000 to 12000 per month
Developed and managed digital marketing campaigns on social media channels
Created engaged audience on Facebook and Twitter, growing both to several thousand
followers and likes without paid advertising
SALES AND MARKETING CONSULTANT INTERN –Harare Municipal Funeral Services – August 2017 –
August 2018
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Engaged in customer relationship management activities
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Archived $12000 weekly sales targets
Attended and represented Harare Municipal Funeral Services at Zimbabwe Agricultural Shows
and marketing events
Supported the Sales Manager and Sales Team in all aspects of their work
Maintained the marketing databases of clients and contacts
PERSONNEL INFORMATION
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Civil status: Single
Date of birth: 07/06/1995
Hobbies include traveling, a n avid reader with bias in marketing trends, watching
business channels and soccer
REFEREES
MR SHINGAI KADZIYA
CSR Advanced (Call Centre)
Econet Wireless Pvt Ltd
shingai.kadziya@econet.co.zw
Phone: +263774222509
MS. C. TAPERA
Head of Sales and Marketing
Zimbabwe Agricultural Society
marketing@zas.co.zw
Phone: +263772423448
Mr. N. Tirivangani
Sales and Marketing Manager
Harare Municipal Funeral Services
ntirivangani@gmail.com
Phone: +263772831710
Mr. D. Phiri
Agronomist
Charter Seeds Pvt Ltd
divahphiri@gmail.com
Phone: +263714123115