JOHANNESBURG SOUTH D11
PLC JUNE EXAMINATION
2022
TOURISM
TIME:
3 Hours
MARKS:
200
23 Pages
P.T.O
TOURISM JUNE EXAMINATION
2022
TOURISM
Time:
Marks:
3 Hours
200
INSTRUCTIONS AND INFORMATION
Read the instructions carefully before answering the questions.
1.
This question paper consists of FIVE sections.
2.
Answer ALL questions.
3.
Start the answer to each question on a NEW page.
4.
Number your answers according to the numbering system used in the
question paper.
5.
Use the mark allocation at the end of each question as a guide to
determine the length of your answer.
6.
You may use a non-programmable calculator.
7.
Write neatly and legibly in blue ink only.
8.
Use the table below as a guide to help you allocate your time according
to each section.
SECTION
TOPIC
MARKS
TIME
A
Short Questions
40
20
B
Mapwork and Tour Planning; Foreign Exchange
50
50
C
Tourism Attractions; Culture and Heritage Tourism;
Marketing
Tourism Sectors; Sustainable and responsible
Tourism
Domestic., Regional and International Tourism;
Communication and Customer Care
TOTAL
50
50
30
30
30
30
200
180
D
E
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TOURISM JUNE EXAMINATION
2022
SECTION A: SHORT QUESTIONS
QUESTION 1
1.1
Four possible options are provided as answers to the following questions.
Choose the correct answer and write only the letter (A-D) next to the
question number (1.1.1 - 1.1.20) in your ANSWER BOOK, for example,
1.1.21 A.
1.1.1
The event resembled in the statement below is:
WELCOME TO DURBAN INDABA
A
B
C
D
1.1.2
When crossing the IDL from the east to west, a person will…
A
B
C
D
1.1.3
Something to declare
Nothing to declare
To stamp their passports
No medication to declare
Standard time refers to the …
A
B
C
D
1.1.5
Lose a day.
Gain a day
Lose a few hours
Gain a few hours
After landing at an international airport, visitors select the red channel
because they have
A
B
C
D
1.1.4
A meeting of governmental officials
Africa’s largest travel show
Conference for tourists
A conference for public businesses
Time zone a country has decided to follow
The exact time of a country
Time determined by the international date
Local time determined by the number of time zones
dividing it
The correct way of indicating international time according to the 24
hour clock
A
B
C
D
00:00
12pm
12 midnight
12h00
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1.1.6
Drinking bottled water is a precaution one takes to prevent being infected
with a waterborne disease called …
A
B
C
D
1.1.7
The total value of goods and services produced and consumed in a country
in a financial year:
A
B
C
D
1.1.8
B
C
D
Diseases
Floods
Shootings in America
Floods in KZN
This icon is built of sandstone and is located …
A
B
C
D
1.1.12
Positive attitude of the community to the
environment
Constructing ramps at an icon
Giving visitors loyalty cards
Receiving more visitors than expected
_____ can be regarded as an unforeseen occurrence that impacted
negatively on the tourism industry worldwide.
A
B
C
D
1.1.11
Japan
Switzerland
India
Nepal
Which of the following is not a characteristic of a successful icon?
A
1.1.10
VAT
GDP
GNP
BBR
A tourist interested to climb the tallest mountain will travel to …
A
B
C
D
1.1.9
Malaria
Cholera
Yellow fever
Bilharzia
Taj Mahal in India
Blue Mosque in Turkey
Petra in Jordan
Wailing Wall in Israel
All of these icons are located in Europe except...
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A
B
C
D
1.1.13
The term used for the amount of currency a South African tourist is
permitted to take out of the country in a year
A
B
C
D
1.1.14
C
D
Dismiss the employees at the attraction
Upgrade and market the attraction to outbound
tourists
Market the attraction in other provinces
Increase the provinces’ outbound travel
If the rand strengthens against major currencies, the impact on inbound
tourists will be …
A
B
C
D
1.1.18
The Swiss Alps
The Dome of the Rock
Mount Everest
Mount Fuji
The statistics showing low international tourist umbers to a certain attraction
give the provincial tourism authority the opportunity to …
A
B
1.1.17
A visit to the women’s monument in Bloemfontein
A sunset cruise along the Zambezi River
Shark Cage diving in Gansbaai
A tour of the city of Cape Town
All of the following icons have one thing in common except
A
B
C
D
1.1.16
Prohibited goods
Travel allowance
Restricted goods
Surplus
The most suitable tourist activity to match an adventure tourist is …
A
B
C
D
1.1.15
Chichen Itza
Eiffel Tower
The Parthenon
Windmills
Their budgets will be flexible, and their buying
power will decrease
Their budgets will increase, and they will spend
less
Their budget and buying power will decrease
Their budget and buying power will increase.
A visa is obtained from the …
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TOURISM JUNE EXAMINATION
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A
B
C
D
1.1.19
The 2023 World Rugby Cup will be played in …
A
B
C
D
1.1.20
Department of Home Affairs
Department of Foreign affairs
Embassy of the country to be visited
Travel Agents
France
Germany
England
Australia
San Francisco (UTC -8) lies ____ of Beijing (+8 UTC).
A
B
C
D
North
South
East
West
(20x1)
1.2
(20)
Choose the correct word(s) from those given in brackets. Write only the
word(s) next to the question number (1.2.1-1.2.5) in your ANSWER
BOOK, for example, 1.2.6 Visa
1.2.1
A (visa/ passport) state the purpose of the visit
into a country.
1.2.2
A (tour plan/ route planning) refers to the
different legs of the journey.
1.2.3
The (UTC/ IDL) is the line of longitude from
where all countries read their time.
1.2.4
The (Dome of the Rock/ Blue Mosque) is located
in Israel.
1.2.5
(Local time/ time zone) is an area that use the
same time for social activities.
(5x1)
(5)
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1.3
Choose the picture from COLUMN B that matches the name of the icon
in COLUMN A. Write only the letter (A-F) next to the question numbers
(1.3.1 to 1.3.5) in the ANSWER BOOK, for example 1.3.6. Z
COLUMN
A
1.3.1 Taj mahal
A
COLUMN B
B
Wailing
1.3.2 Wall
1.3.3 Mount
Everest
C
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1.3.4 French
Riviera
D
1.3.5 Windmills
E
F
(5x1)
(5)
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1.4
The travel process is represented below by steps A-E.
Arrange the steps in a logical order (from beginning to end).
Write only the letter next to the question.
A
Make
reservations
B
C
Use transport
Share the
and
experience
accommodation
and enjoy meals
D
Take the
decision to
travel
E
Find
information
and select a
destination
(5)
1.5
Choose the term from column B that matches the description in column
A.
Write only the answer next to the question numbers (1.5.1 to 1.5.2) in the
ANSWER BOOK, for example, 1.5.6 Z
1.5.1
1.5.2
1.5.3
1.5.4
1.5.5
Column A
Restricted items
No tax charged on these items
Prohibited items
Manage duties
A check point for controlling
restricted and prohibited items
A
B
C
D
E
Column B
Immigration
Weapons, wives
SARS
Customs
customs
F
G
Wine, perfume
Duty free
(5)
TOTAL SECTION A:
40
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SECTION B:
MAP WORK AND TOUR PLANNING; FOREIGN EXCHANGE
QUESTION 2
2.1 Study the World Time Zone map and the travel information below and answer
the questions that follow.
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A honeymoon couple wants to visit the Kruger National Park (KNP). They
plan to fly from OR Tambo International Airport (ORTIA) to Kruger
Mpumalanga International Airport and back to ORTIA. At ORTIA they will be
going through customs on their way to visit the bride’s family in Australia.
2.1.1
There is a high risk of contracting Malaria in the Kruger National Park.
Suggest TWO precautions that the couple can take to prevent
malaria before they visit the KNP.
2.1.2
(2)
Tourists are exposed to criminal activities at airports.
Mention TWO safety precautions that the couple should take at the
airport.
2.1.3
(4)
The flight from OR Tambo International Airport to Sydney will depart
on 30 December at 08:00.
Calculate the time and date they will arrive in Sydney. The flight time
is 15 hours.
NOTE: Sydney practices DST
2.2
(6)
Thabo and Danny are going to London via Dubai.
Their flight departs at 09:00 on 30 September 2021 from OR Tambo
International Airport. The duration of the flight to Dubai (+4) is 8 hours.
Upon arrival in Dubai, they will have to wait for 6 hours for their connecting
flight to London. The duration of the flight to London is 7 hours.
Calculate the time Thabo and Danny will arrive in London.
Show all calculations.
(4)
2.3
2.4
The time spent in the air may have an effect on Thabo and Danny’s bodies.
2.3.1
Identify the travel related condition they may suffer from.
(2)
2.3.2
Give ONE precaution that may be taken before the flight to avoid this
condition.
(2)
When Thabo and Danny arrive in London, they have the following items in
their baggage:
•
2 litres of wine
•
250 ml perfume
•
R5 000,00 cash
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2.4.1
12
Advise Thabo and Danny whether they should go through the Red or
Green Channel at Heathrow International Airport in London.
(1)
2.4.2
2.5
2.6
Give ONE reason for your answer in 2.4.1.
(2)
Name TWO travel documents that they will need to gain access to the United
Kingdom.
(2)
Thabo and Danny will be staying at the Millennium Hotel in London.
Suggest TWO safety precautions for them to follow during their stay at the
Millennium Hotel.
2.7
(4)
Thabo and Danny are meeting guests in the hotel who want to visit South
Africa. The guests are very concerned about the Malaria risk in South Africa.
Write a paragraph to inform the guests about the Malaria disease.
Your paragraph must include:
•
How the disease is contracted
•
Symptoms of the disease
•
Precautions to be taken to prevent contracting the disease
(6)
[35]
QUESTION 3
3.1
Study the exchange rate table below and answer the questions that follow
EXCHANGE RATE TABLE
COUNTRY
United Kingdom
France
United States of America
CURRENCY
CODE
GBP
EUR
USD
BBR
BSR
19.10
16.90
13.95
20.07
17.21
14.55
Two South African tourists in London decide to travel to Paris to see the Eiffel
Tower. They are going to travel with the Eurostar speed train and will return the
same day. They must buy the return tickets in London (ZAR1 200,00 per
person).
Calculate the total cost of the two tourists’ Eurostar tickets in Pounds.
(4)
NOTE: Show all calculations and round your answer off to TWO decimals.
3.2 Three tourists plan to travel to South Africa. Each one has the following amount
to spend during their stay in South Africa.
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Tourist A from London
Tourist B from the New York
Tourist C from Rome
13
£5 000,00
US$5 000,00
€5 000,00
3.2.1
Convert each tourist’s currency into ZAR.
(6)
3.2.2
Arrange the amount each tourist will have from the highest to the
lowest in terms of buying power.
(3)
Explain the impact on inbound international tourists if the rand
weakens against major world currencies.
(2)
3.2.3
[15]
TOTAL SECTION B:
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SECTION C: Tourism Attractions; Culture and Heritage Tourism; Marketing
QUESTION 4
4.1
Differentiate between an icon and an attraction.
4.2
Refer to the icons below and answer the questions that follow.
4.2.1
(2)
Copy and complete the table below in your ANSWER BOOK and
complete it
VISITS TO RELIGIOUS SITES
A specialised niche market exists for religious tourists
A.
B.
[Source: www.alzahracentre.org]
[Source: www.travelimages.com]
C.
[Source: Wikipedia]
Name of icon
Country
City
ONE reason why it is
regarded as a religious
icon
A
B
C
(9)
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4.2.2
15
You came across an old photo album belonging to your grandfather.
Study the six photographs (A-F) of a world tour in her album below
and answer the questions that follows.
Identify the icons and the countries in the photographs (A-F) that your
grandfather visited on his world tour.
Write down only the letter (A-E) and the name of the icon and country
next to the question number (4.2.2.1-4.2.2.5) in the ANSWER BOOK,
for example G, Machu Picchu (Cuzco)-Peru
(10)
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A
B
C
D
E
F
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4.3
17
Read the extract below and answer the questions that follow.
THE EIFFEL TOWER TO STAY SAFE WITH GLASS
The Eiffel Tower is one of the most successful tourist attractions in
France. Paris has increased security around its most popular
attraction following recent terrorist attacks in the city.
Currently, the Eiffel tower has metal barriers around its base as a
security measure to prevent further terrorist attacks. The metal
barriers do not look attractive in the photographs taken by the
tourists.
French authorities are planning to remove the metal barriers at the
front of the Eiffel Tower and replace it with permanent bulletproof
glass walls. The rest of the metal barriers will be replaced with more
attractive fencing.
[Adapted from www.roughguides.com]
4.3.1
4.3.2
4.3.3
4.3.4
Give ONE reason why the French authorities want to replace the
existing metal barriers at the Eiffel Tower with the bulletproof glass
walls.
(2)
Predict what could happen if management relaxes the existing safety
measures at the Tower.
(2)
Identify ONE other criterion that will ensure the continued success of
the icon, apart from ensuring safety at the Eiffel Tower.
(2)
Identify the other icon that is located in this country.
(2)
[29]
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QUESTION 5
5.1
Study the picture the below and answer the questions that follow.
5.1.1
5.1.2
5.1.3
5.1.4
What is the name of the organisation that markets South Africa
globally?
(2)
The brand slogan reads as “Inspiring new ways.”
Explain what it means
(2)
Give ONE reason why the South African brand logo and slogan are
displayed so clearly at the exhibition in the picture.
(2)
The organisation referred to in 5.1.1 exhibits South Africa as a viable
tourism destination at international tourism trade shows and expos,
as well as on radio and television.
Give TWO other examples of how the organisation named in can
increase international awareness and foreign arrivals in South Africa
5.2
(4)
Study the information below and answer the questions that follow.
SA Tourism markets South Africa both internationally and locally as a
tourism destination of choice
5.2.1
Explain the meaning of tourism destination of choice
(2)
5.2.2
Name any other TWO international tourism trade shows where South
Africa markets itself.
(2)
State any TWO well-known tourism trade shows hosted in South
Africa annually
(2)
5.2.3
5.2.4
Explain in a paragraph, how tourism levies are collected in South
Africa.
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Your paragraph must include the following:
•
•
•
The steps in the collection of the levies
The role of TOMSA in the collection process
An explanation of what the levies are used for
(6)
[22]
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SECTION D: Tourism Sectors
QUESTION 6
6.1
Use the diagram below and answer the questions that follow.
A
6.1.1
B
C
Identify the compulsory travel document in the images above. In your
answer, refer to the letters A, B or C.
(2)
6.1.2
Explain the use of the travel document labelled C.
(2)
6.1.3
Due to the travel restrictions resulting from the covid-19 pandemic,
some countries are considering implementing vaccine passports. This
is a digital certificate stored on the travellers’ smartphone, showing
proof of vaccination and permits them to travel.
Discuss TWO advantages of a traveller being in possession of a
vaccine passport when travelling internationally.
6.2
(4)
Read the extract below and answer the questions.
Return to a new conferencing experience that puts your
safety alongside our renowned hospitality.
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6.2.1
6.2.2
6.3
21
Identify the type of tourist that would attend a COVID-19 compliant
conference at one of the Tsogo Sun’s hotels.
(1)
Suggest TWO COVID-19 safety measures that the conference
organizer at Tsogo Sun must have in place.
(4)
Use the diagram below and answer the questions that will follow.
6.3.1
If Peter is carrying 50mls of perfume, which channel will he use?
(2)
6.3.2
Where will Peter go to declare his luggage?
(2)
6.3.3
Explain the following terms:
a) Duty free goods
b) Travel allowance
6.4
(2)
(2)
Peter will collect a hired car from the airport and book into the closest
Protea Hotel.
6.4.1
6.4.2
6.4.3
List FOUR safety precautions that he must take whilst using the hired
car.
(4)
State THREE safety precautions that Peter needs to observe while
walking on the streets
(3)
Differentiate between a passport and a visa
(2)
[31]
TOTAL SECTION D:
31
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22
SECTION E: Domestic., Regional and International Tourism.
QUESTION 7
7.1
A preloaded foreign currency debit card can be used for payments
when travelling internationally
7.1.1
7.2
Name any THREE examples of preloaded foreign currency debit
cards.
(3)
7.1.2
State ONE disadvantage of this type of payment.
(2)
7.1.3
State ONE advantage for preloaded foreign currency debit cards for
international travellers.
(2)
Study the picture below and answer question that follows.
Identify the form of payment shown above.
(1)
[8]
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QUESTION 8
8.1
Study the foreign tourist arrivals in South Africa in the table below and
answer the questions that follow
FOREIGN TOURIST ARRIVALS IN SOUTH AFRICA
JUNE 2014/JUNE 2015
COUNTRY
JUNE 2014
JUNE 2015
% DIFFERENCE
Germany
22 830
14 640
34%
United Kingdom
37 749
29 825
21%
8 123
6 694
18%
21 687
18 776
13%
7 494
5 808
22%
China
United States of
America
India
[Adapted from www.tourismupdate.co.za]
8.1.1
8.1.2
Identify the TWO BRICS countries that showed a significant decline
in tourist arrivals in South Africa for the period above.
(2)
The tourism industry is of the opinion that changes to South Africa’s
visa laws have been responsible for the decline in tourist arrivals from
core and emerging markets.
Discuss THREE ways in which the changes to the visa laws have
impacted on South Africa’s tourism industry.
8.2
(6)
Unforeseen occurrences have a negative impact towards the
tourism sector
8.2.1
8.2.2
Considering the above statement, state what type of event is a
hurricane and give a reason for your answer.
(2)
Discuss FOUR reasons why part of relief funds donated when there
are unforeseen occurrences should be allocated to be spent
specifically on tourism infrastructure in areas affected by the
hurricanes.
(8)
TOTAL SECTION E:
[18]
18
TOTAL MARKS:
200
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