Primeasia University
Faculty of Business
Department of Business Administration
Master of Business Administration Program
OBE Course Outline: Operations Management
Part: A
1. Course Code
2. Course Title
3. Course Type
4. Year/Level/Semester/Term:
5. Academic Session
6. Course Teacher/Instructor
7. Pre-requisite
8. Credit Value
9. Contact Hours
10. Total Marks
: MGT 5105
: Operations Management
: Core
: Year/Level – 5, Semester/Term – 3
: As required
: TBA
: MGT 5101
:3
:3
: 100
11. Rationale of the Course
: This course is designed to introduce the students of the
program to the fundamentals of Production Management. With the increases in the
global market competition, increased the need for competitive modern production and
manufacturing system that can provide quality products to their target markets. This
course addresses various functional areas of Production and Operation, and would
facilitate students with the tools/techniques used in operations management decisions.
12. Course Objectives : The objectives of the course are to
1. Develop knowledge of dynamics of operations strategy, quality management & process
movement for an organization.
2. Understand importance of quality management and statistical process control, a layout
and location for a facility
3. Apply forecasting techniques and inventory management.
4. Analyze the concepts and techniques of project management.
5. Identify queuing models to determine waiting times in a waiting line.
13. Course Learning Outcomes (CLOs) and Mapping of CLOs with Program Learning
Outcomes (PLOs) :
Course
Learning
Outcomes
(CLOs)
CLO1
CLO2
CLO3
CLO4
CLO5
PLO1
PLO2 PLO3 PLO4 PLO5 PLO6 PLO7 PLO8 PLO9 PLO10
3
2
1
2
2
3
2
1
2
1
2
2
*Marking Values are 1=low, 2=Medium, 3= High
2
1
1
2
Part: B
14.
Course plan specifying content, CLOs, co-curricular activities (if any) teaching learning
and assessment strategy mapped with CLOs:
Week/s
Topic/s
1
Production and operations
management:
Functions within business
organization, designing &
operating production system,
differentiating features of
production systems, operation
management process.
Productivity, competitiveness
and strategy:
Productivity, competitiveness
2
3
4
5-6
7-8
Continuous improvement:
Management requirements, the
continuous improvement
process, methods & tools
Teaching Learning
Strategy
Lecture,
Presentation,
Learning Video
Assessment
Strategy
-Attendance
Lecture,
Practical
Demonstration,
Problem Based
Learning
Lecture,
Practical
Demonstration,
Problem Based
Learning
Attendance
Process Selection
and Facility Layout:
the strategic importance of
process selection, the basic
processing types, the basic
layout types, line-balancing
problems
Forecasting:
the elements of a good forecast,
the steps in the forecasting
process, Compare and contrast
qualitative and quantitative
approaches to forecasting,
describe averaging techniques,
trend and seasonal techniques,
and regression analysis,
measure(s) of forecast accuracy,
evaluating and controlling
forecasts
-Participation in
Q&A session
CLO 1
-Participation in
Q&A session
Attendance
CLO 1
-Participation in
Q&A session
-Quiz-1
-Attendance
Capacity planning:
the importance of capacity
planning, the determinants of
effective capacity, major
considerations related to
developing capacity alternatives
Corresponding
CLOs
CLO1
CLO 1
-Participation in
Q&A session
Lecture,
Practical
Demonstration,
Problem Based
Learning
Attendance
Presentation,
Practical
Demonstration,
Learning Video,
Problem Solving,
-Attendance
CLO 3
-Participation in
Q&A session
-Participation in
Q&A session
CLO 3
9
10-11
12
13
Management
of Quality:
The term quality, Why quality is
important and the consequences
of poor quality, The
determinants of quality, The
costs associated with quality,
TQM, various quality tools
Inventory
Management:
The term inventory, major
reasons for holding inventories,
The main requirements for
effective inventory management,
The nature and importance of
service inventories, Periodic and
perpetual review systems, The
objectives of inventory
management, The A-B-C
approach, Economic Order
Quantity (“EOQ”) model,
Economic Production Quantity
(“EPQ”) model, The quantity
discount model, Reorder point
models.
Project
Management:
the behavioral aspects of projects
in terms of project personnel and
the project manager, the nature
and importance of a work
breakdown structure in project
management, PERT/CPM,
simple network diagrams,
Activity Scheduling, networks
with deterministic times,
networks with probabilistic
times, activity “crashing
Management of Waiting Lines:
Waiting lines form in systems,
Implications of waiting line,
Goal of waiting line
management, Characteristics of
waiting line, Measures of
waiting line performance
Queuing models – Infinite
Source and Finite Source
Constraint management
Psychology of waiting
Presentation,
Practical
Demonstration,
Learning Video,
open question and
answer session
among the
students
Presentation,
Practical
Demonstration,
Learning Video,
open question and
answer session
among the
students
Attendance
Presentation,
Practical
Demonstration,
Learning Video,
open question and
answer session
among the
students
-Attendance
Presentation,
Practical
Demonstration,
Learning Video,
open question and
answer session
among the
students
-Attendance
CLO 3
-Participation in
Q&A session
-Quiz-2
-Attendance
CLO 3
-Participation in
Q&A session
CLO 4
-Participation in
Q&A session
-Participation in
Q&A session
CLO 5
15
Operations strategy
Supply Chain Management:
Supply chain, The need to
manage a supply chain and the
potential benefits, objective of
supply chain management,
elements of supply chain
management, The bullwhip
effect.
Group Presentation
16
Review class
14
Presentation,
Practical
Demonstration,
Learning Video,
open question and
answer session
among the
students
-Giving feedback
on group
presentation
Reviewing the
syllabus
-Attendance
-Participation in
Q&A session
-Quiz-3
Attendance
Attendance
CLO 1
15.
Part: C
Assessment and Evaluation :
a. Assessment Strategy: Grades will be calculated as per the university grading structure and
individual student will be evaluated based on the following criteria with respective weights.
Assessment Strategies
1. Quizzes
2. Group Assignments & Presentation
3. Class Participation
4. Mid-Term Examination
5. Semester End Exam
Total
% of Marks
5
20
5
20
50
100
b. Marks Distribution – Continuous Assessment and Summative
CIE- Continuous Internal Evaluation
Bloom’s
Class Test
Mid-Term
Participation in Class/Academic
Category
/Quiz
Examination Activities/Co-curricular Activities
/Assignments
(20)
(5)
(25)
Remember
05
05
05
Understand
05
05
Apply
05
05
Analyze
2.5
2.5
Evaluate
2.5
2.5
Create
05
16.
SEE- Semester Examination (50 Marks)
Bloom’s Category
Remember
Understand
Apply
Analyze
Evaluate
Create
Test
10
10
15
5
5
5
Summary of Marks Distribution for Each Semester
Category
CIE
SEE
Total
Marks
50
50
100
Part: D
Learning Materials:
Text Books:
a) Operations Management by William J. Stevenson, McGraw-Hill Higher Education,
latest edition
Additional Textbook:
a) Operations Management by Nigel Slack, Stuart Chambers, Robert Johnston, Pearson
Education Limited, latest edition