Employee Testing Selection Unit 5.1: Selection & its Importance Why Careful Selection is Important • Process of choosing individuals who have relevant qualifications to fill jobs in an organization. • Selecting the appropriate set of knowledge, skills, and abilities (KSAs) • Fit between the applicant and organization affects both employer’s willingness to make a job offer and applicant’s willingness to accept a job. • Fitting a person to the right job is called placement. Avoiding Negligent Hiring Claims • Carefully scrutinize information on employment applications. • Get written authorization for reference checks, and check references. • Save all records and information about the applicant. • Reject applicants for false statements or conviction records for offenses related to the job. • Balance the applicant’s privacy rights with others’ “need to know.” • Take immediate disciplinary action if problems arise. Unit 5.2: Basis of Testing and Selection • While testing and selecting the employee, one must know that if the candidate has required: – Knowledge – Skill – Ability • If not, Is he able to learn so? Basic Testing Concepts Reliability • Describes the consistency of scores obtained by the same person when retested with the identical or alternate forms of the same test. • Are test results stable over time? (f.e: SAT) Validity • Indicates whether a test is measuring what it is supposed to be measuring. • Does the test actually measure what it is intended to measure? Types of Validity Types of Validity Criterion validity • means demonstrating that those who do well on the test also do well on the job, and that those who do poorly on the test do poorly on the job. • In psychological measurement, a predictor is the measurement (in this case, the test score) that you are trying to relate to a criterion, such as performance on the job. Content Validity • Employers demonstrate the content validity of a test by showing that the test constitutes a fair sample of the job’s content. • The basic procedure here is to identify job tasks that are critical to performance, and then randomly select a sample of those tasks to test. Evidence-Based HR: How to Validate a Test FIGURE 6–2 Examples of Web Sites Offering Information on Tests or Testing Programs Test Takers’ Individual Rights and Test Security Under the American Psychological Association (APA)’s standard for educational and psychological tests, test takers have the following rights: • The right to the confidentiality of test results. • The right to informed consent regarding use of these results. • The right to expect that only people qualified to interpret the scores will have access to them, or that sufficient information will accompany the scores to ensure their appropriate interpretation. • The right to expect the test is fair to all. For example, no one taking it should have prior access to the questions or answers. How Do Employers Use Tests at Work? Major Types of Tests • Basic skills tests (the ability to read instructions, write reports, and do arithmetic adequate to perform common workplace tasks) • Job skills tests • Psychological tests • Why Use Testing? • Increased work demands = more testing • Screen out bad or dishonest employees • Reduce turnover by personality profiling Unit 5.3: Types of Tests Cognitive abilities • include tests of general reasoning ability (intelligence) and tests of specific mental abilities like memory and inductive reasoning. Motor and Physical abilities • Tests of motor and physical abilities measure motor abilities, such as finger dexterity, manual dexterity, and reaction time. Personality and interests • Personality tests measure basic aspects of an applicant’s personality, such as introversion, stability, and motivation. Current achievement • Achievement tests measure what someone has learned. • Most of the tests you take in school are achievement tests. They measure your “job knowledge” in areas like economics, marketing, or human resources. Sample Test Computerized and Online Testing Online tests • Telephone prescreening • Offline computer tests • Virtual “inbox” tests • Online problem-solving tests Types of Tests • Specialized work sample tests • Numerical ability tests • Reading comprehension tests • Clerical comparing and checking tests Unit 5.4: Work Samples and Simulations Work Samples and Simulations • Work Sample tests are based on the premise that the best predictor of future behavior is observed behavior under similar situations. These tests require the examinee to perform tasks that are similar to those that are performed on the job • Simulation tests are used to assess how you would react to situations you can encounter while working and how you would solve problems. Video- based situational testing • Presents the candidate with several online or PC- based videos scenarios, each followed by multiple choice question. Miniature job training and evaluation • Means training candidates to perform several of job’s tasks, and then evaluating the candidates’ performance prior to hire. Unit: 5.5: Background information Limitations on Background Investigations and Reference Checks Making Background Checks More Useful 1. Include on the application form a statement for applicants to sign explicitly authorizing a background check. 2. Use telephone references if possible. 3. Be persistent in obtaining information. 4. Compare the submitted résumé to the application. 5. Ask open-ended questions to elicit more information from references. (How much structure does the applicant need in his/her work?) 6. Use references provided by the candidate as a source for other references. The Polygraph and Honesty Testing • Polygraph (or lie detector) is a device that measures physiological changes like increased perspiration. • The assumption is that such changes reflect changes in emotional state that accompany lying. Paper and pencil honesty tests Psychological tests designed to predict job applicants’ proneness to dishonesty and other forms of counter productivity. Most of these tests measure attitudes regarding things like tolerance of others who steal, acceptance of rationalizations for theft. Honesty Testing Programs: What Employers Can Do • Antitheft Screening Procedure: Ask blunt questions. Have you ever stolen anything from an employer? Have you ever been fired or asked to leave a job? Listen, rather than talk. Do a credit check. Check all employment and personal references. Use paper-and-pencil honesty tests and psychological tests. Test for drugs. Establish a search-and-seizure policy and conduct searches. Graphology • Graphology refers to the use of handwriting analysis to determine the writer’s basic personality traits. • Graphology has some resemblance to projective personality tests, although graphology’s validity is highly suspect. Physical Examinations • Reasons for preemployment medical examinations: To verify that the applicant meets the physical requirements of the position. To discover any medical limitations to be taken into account in placing the applicant. To establish a record and baseline of the applicant’s health for future insurance or compensation claims. To reduce absenteeism and accidents. To detect communicable diseases that may be unknown to the applicant. Substance Abuse Screening • Types of Screening Before formal hiring After a work accident Presence of obvious behavioral symptoms Random or periodic basis Transfer or promotion to new position • Types of Tests Urinalysis Hair follicle testing