Boarding & Grooming Management Software
Solutions for Pet Boarding, Doggie DayCare, Grooming, Training & Pet Retail Facilities
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Avalon Features & Screenshots
All KennelSoft Software programs contain so many features and functions that we highly
recommend you review our material and then Phone Us for a Remote Demo - "Walk-Through" of
the Atlantis program so you can see for yourself the functions and how they work demonstrated by
a KennelSoft Technician. The technician can answer all of your questions.
Click Graphics For Larger Images
Main Screen
Appt/Client
Screen
Deletion
Logs
Inventory
Charge
Record
Groomer
Scheduling
User Defined
Customer Receipt
Mailing System
Printed
Groom
Calendar
Data
Exports
Email Grooming User Defined Html Confirmations and Reminders System
You can email your customers directly from within their client record. Allows for sorting on any criteria that
you can imagine. Whether it’s fully automatic grooming reminders, a thank you to new clients, bonus offerings
to clients that have spent over $2500.00 this year, coupon reminders to clients that haven’t returned in the
last 9 months, etc. Avalon has full mail merge capability that can even adjust to a pet’s gender. These
features are also available if using letters, post cards or mailing labels. Each email post is individually
addressed and is not a "mass spam" mailing.
Avalon has a new specially designed email system that allows for personalized mailings to any and/or all of
your customers at one time. This system has full mail merge capability without spamming. Additionally,
recipients can be included or excluded from any mailing via KennelSoft's Client Selection System. Grooming
reminders are sent with no cards, postage, printer ribbons, or labor.
All mailings can be designed in HTML for really decorative and unique reminders which can also include
animated gif files for a delightful mailing. Not only will you save many thousands of dollars each year on
traditional mailings and reminders, but because of the ease and speed of this system you can now
communicate more often with your customers with no expense whatsoever, while still allowing for post card
communication for those clients that don't currently have email.
Email reservation & confirmation reminder templates are user defined for a mail merge from a list of code
fields available from the Avalon database. Email confirmations may include a Confirmation # , Pet Name, Last
Name, Breed, Appointment/Reservation Dates, Veterinarian, and Vaccination Expiration Dates and requests
that they notify you if the information shown in the email message needs to be updated.
A right click in Appointments and a click on Email Confirmation and it’s sent. Separate email confirmations
can be created for: dog or cats grooming. Avalon has the capability to handle html created grooming
confirmations and reminders. Attached is a sample of how an html email can look when generated from a
template file within the Avalon program.
Sample Html Email confirmations & reminders:
Grooming Confirmation
Boarding Thank You (can be created for following a grooming appointment)
Grooming Features
Instant access to grooming histories.
Unlimited itemized charge categories.
Fast scheduling.
Automatic rebooking of appointments.
Schedule multiple appointments for a pet instantly.
Time based grooming option for maximized scheduling.
Release forms for geriatric or matted pets.
All grooming service categories can have their own commission rate or piece rate.
Commission reports can be run for any date range.
Free/No Charge option for itemized services.
Automatic reminders via email or postcard.
Groomer Worksheets that include the last four histories.
Easy Appointment Book Scheduling
View Multiple Groomers on One Schedule Screen
Create Hours of Operation for Salon & Employees
Block Appointment Times
Book Services and Products
Recurring and additional Appointments based on the pet's recommend 4,6,8 week schedule
Appointment Confirmation List or Email
Reprint End of Day Reports
Accepts Split Tender/calculates Change
Tracks Change on Checks and Charges
User Definable Tax Fields
User Definable Payment Types
Most Reports Printable to the Screen
Multiple Printer Setup for Each Function
Mailing Labels
Email Clients
Client Photographs
Daily Sales/Closeout Reports
Month/year to Date
Daily Sales Report per Groomer Prior to Closeout
Commission Breakdown - Groomers & Bathers
New Vs. Repeat
Client Last Service Reports - Groom Histories
Client Lists/labels Emails
Client Birthday Lists/labels
Services/product Sales by Groomer
Product/service Activity Report
Product/service by Client Report
Inventory Reports
Reorder Reports
Software Security
Password Protection - 9 Levels of Passwords
Hide Client Addresses/phone Numbers
Hide Client Addresses/phone Numbers
Multiple Family Clients per Invoice
Gift Certificates - Multiple Payment Options
Retail
Unlimited number of retail items.
Allows for up to five vendors per item.
Supports UPC codes and bar code scanners
Additional Features
Reports can export into Excel, Lotus, or Word.
Supports electronic cash drawer.
Supports multiple locations - i.e. (Drop Off depots with grooming on additional locations).
Run Management that allows user to set up and manage runs
Setup charge codes for different products and services
Manage system users - assign passwords for various levels of system access
Over 66 reports where user can stipulate conditions.
Available in both single user and multi user versions.
Top Spender Report
New Top Spenders List report shows your Top 50 spenders or your Top 100 spenders.
Report has option to sort by and show Year to Date Spending, Previous Years Spent, or
Over All-Total Spent.
Appointment Confirmation by Email
Digital Scan Folders (for storing vaccination records, contracts, and any other scanned
document, jpg, bmp, txt, or pdf file) are now created by double-clicking on the Clients line
in the middle of the Appointment and Clients screen. Folder are named based upon
owner's last and first name. This makes it very easy to migrate into a paperless record
keeping environment.
Inventory Item Info is now available be right clicking on an inventory item. This will show
the last time the price was changed and what it was changed from. It will also show the
last date the "on hand" quantity was updated and what the quantity was updated from.
Birthday Mailings (or emailing) can now be sent to any or all pets having a birthday in the
next week, two weeks, or month. This is an excellent goodwill builder if you mention that
it's also a birthday gift for a free playtime or nature walk.
I'M A NEW CLIENT: All appointments (boarding, day care, or grooming) for new clients
will have a bright yellow ball that says ”I’m New” in the appointment. This is based upon
this being the first visit for the owner.
REFERRAL REPORT: - This report shows dollars generated by all referrers. This is an
excellent tool to show what advertising or marketing efforts (dollars) are working what
are not. There is a report option for Summary Only or Detailed (which lists owners and
number of pets).
SEARCH OPTIONS: New search options allows you to browse, search
and scroll thru appointments or clients six records at a time. If you
double click on the word Pet in appointments and type: bud It will
bring up all of the Buds, Buddys, Budrows, etc. Double click on the
one you want and it will bring up that appointment. In appointments
you can use this to browse/search/scroll Last Name, Pet Name, Arrival Date, Departure Date, or Groom
Date. In clients you can browse/search/scroll Last Name, Pet Name, Breed, or Home Phone Number. When
using the old “right click” method for searching, the active search field will have the first letter italicized in
the appointment and client screen.
CREDIT CARD SECURITY: For added security pet owner's credit card information is now encrypted within
the database. No hackers allowed!
ADDITIONAL CREDIT CARD SECURITY: If a client record has no credit card info then a
person with a minimal logon level is now able to click on the confidential tab and add
credit card info. Only a person at or above the confidential logon level will be able to
click on the confidential tab if there is current credit card info. This info now appears on
screen during check out.
REFERRAL FIELD: The option to require that a client record can’t be saved without placing data in the
Referral field has been modified so that it only affects new clients. REFERRAL LOOK-UP in client record now
has first letter search capability like vets.
RETAIL DISCOUNTS: Retail discounts now appear in the charge notes on a customer's
receipt showing the list price, percent of discount given and the amount they saved.
Previously only the net amount appeared.
DO NOT CHARGE option is now available for retail items. These items must be set with the “No Charge
Permitted” box checked in the inventory section. When checking a customer out, simply click the do not
charge box and it will automatically set the price of that item to zero. This is also practical for businesses
pulling retail items off the shelf for in-house use.
GROOMING TOTAL DURATION: Now you can find a total duration time for each groomer on grooming
calendar report if duration is selected rather than out time. Click on Reports and go to the Grooming
Calendar and type in date range.
INVENTORY CATEGORY FIELD has been added and is available as a sort option when running Inventory
reports. Inventory now has a Record Info feature (right-click in Inventory) that will show the previous price
and date modified and the previous on hand quantity and the date that field was last modified.
LOOK-UPS COAT COLORS & INVENTORY CATEGORIES:
Coat Colors and Inventory Categories now have Look-Ups.
MAILING SYSTEM has new look and feel. Post Cards (including email), Form Letters, Contracts, Mailing
Labels, Email Confirmations, and Print Histories are all accessed from a single screen.
DIGITAL STORAGE OF CLIENT RECORDS - Atlantis can now store and retrieve digital scans of multiple
documents for each pet. Some of our users physically store vaccination records, medical histories,
contracts, and other forms and correspondence. As such the time spent sorting, the actual file storage, and
the storage space required can become significant. Digital scans are accepted as legal documents and
only require a scanner and some additional hard drive space.
Retail Receipt Printer
Smaller receipts - "save a tree"!
Click Graphics For Larger Views
Top Spender List
Top Spenders List report shows your Top 50 spenders or your Top 100 spenders. Report has
option to sort by and show Year to Date Spending, Previous Years Spent, or Over All-Total
Spent.
Digital Scan Folders (for storing vaccination records, contracts, and any other scanned
document, jpg, bmp, txt, or pdf file) are now created by double-clicking on the Clients line in the
middle of the Appointment and Clients screen. Folder are named based upon owner's last and
first name. This makes it very easy to migrate into a paperless record keeping environment.
Inventory Item Info is now available be right clicking on an inventory item. This will show the
last time the price was changed and what it was changed from. It will also show the last date
the "on hand" quantity was updated and what the quantity was updated from.
Day Care/Daily Activities Fully integrated Day Care System. For special services such as Day Care, Private Training
Sessions, Portrait Photography, Etc.
Email System Allows for sorting on any criteria that you can imagine. Whether it’s fully automatic grooming reminders,
thank you to new clients, bonus offerings to clients that have spent over $2500.00 this year, coupon reminders to clients
that haven’t returned in the last 9 months, etc. Atlantis has full mail merge capability that can even adjust to a pet’s
gender. These features are also available if using letters, post cards or mailing labels.
Library of Contracts Library of user defined contracts such as regular boarding, long term boarding, geriatric boarding,
release forms for severely matted grooming dogs, referral coupons, etc.
Pet Photos Pet photos can easily be attached to a client’s record.
Deletion Log Shows all records that have been deleted. These logs also show the date, time, workstation and logged-on
user for each deleted record.
Creation Log Chronologically shows all new records added today, yesterday, the day before, etc. These are available for
boarding reservations, grooming appointments and clients.
Mail & Email History Logs Logs show all mailings that have been done. These logs show the type of mailing, date sent,
subject, conditions used and the total sent.
Owner Financial Info Menu button that shows dollars spent year to date, last year, and total since new for client
showing.
On Account
Activity Sales Commissions On Account system that tracks and bills receivables. (FIFO) This feature will allow you to
track and pay a commission to your staff for any or all activities that they sell (i.e. $0.20 per playtime, $0.25 per nature
walk, $0.15 per Yappy Hour, etc). This encourages front desk salesmanship with good employees seeing a sizable
increase in their paycheck as well as increasing your activity sales significantly. There is a corresponding report that lists
the activities sold by each employee for each client and will calculate what their commissions are for the date range
entered.
Charge Look-Ups Unlimited number of boarding and grooming user defined charge look-ups.
Scanners/Electronic Cash Drawers Supports barcode scanners and electronic cash drawers.
Groomer Scheduling Time based groomer scheduling system that adjusts for the breed, type of service (groom vs. bath)
and each individual groomers speed.
RebookingAutomatic rebooking of grooming appointments. Up to the next 20 appointments can be booked for a dog
instantly.
Marketing Info Referral and Zip Code Breakdown Reports track leads, advertising and where your clients are coming
from (number from each zip code and as a percentage of the total).
Client Notes Unlimited length and printable.
Commissions Each grooming charge category can be set to be either commissionable or non-commissionable and
have its own percentage.
Bather/Brushers Avalon will calculate bather/brusher fees/commissions based on the type of service performed, i.e.
prep work on grooming pets vs complete baths.
Mobiles, Pick up/DeliveryReports for pick-ups/deliveries/mobiles that has option to sort by city map coordinates.
Schedule Pets Up to the next 20 appointments can be booked for a dog instantly.
KennelSoft, LLC
PO Box 175, Elk Rapids, Michigan 49629
Telephone: (231) 264-9515 Fax: (231) 264-6667
Email - support2@kennelsoft.net
KennelSoft Programs Developed For:
Boarding Kennel Management
Boarding Kennels
Dog & Cat Boarding
Boarding & Grooming
Grooming Salons & Shops
Cattery Management
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Veterinary Boarding
Doggie Day Care
Dog Parks / PlayCare
Pet Care Facilities
Obedience K-9 Training
Pet Boutique Retail