PRACTICAL TRAINNING REPORT
ON
The current status of the AXIS bank with special reference to saving account
NAME
:
Gajendra Kumar Parashar
College roll no. :
13MRCXX613
Class & Branch :
MBA-IIIrd (sem.)(Human Res., Marketing mgt.)
Session
(2013-15)
:
Trainning period:
5 Aug. to 15 Sept.
days -45
SUBMITTED TO
Mrs. Sonal jain
(HOD of magt.)
REGIONAL COLLEGE FOR EDUCATION &RESEARCH
TECHNOLOGY(RCERT) (2013-15)
CERTIFICATE
SUMMER TRAINNING PROJECT EVALUATION FORM
Name of student : kiran verma
College roll no. : 13MRCXX615
Branch
Class
: HR& FINANCE
: MBA (IIIrd sem.)
Name of organisation:
Address
:
Place
:
Duration of training from
1)
to
no.of working days
How do you rate the overall training programme as an educational
experience?
Excellent ()
very good() good ()
fair() poor()
2) To what extent will it help you in future ?
to large extent() to some extent () negligible extent ()
3) Indicate subject /area to which training was found relevant.
4) Indicate the level of intrest taken by the training organisation.
High ()
moderate()
low()
5) Any other comments/suggestions.
Dated ...........
Sign.of the student........
FEEDBACK FORM
1. Name of industry .........
2. Concerned group.........
3. Turn over ...........
4. Work force : managerial &magt. Staff ........
Supervisory & technical staff ...........
labour.........
5. Description of product range............
6. Description of range ............
7. Area of training...........
8. Conduct details of the person responsible for summer training project
a) Name of contact person
b) Designation
c) Communication address
d) Phone no.
e) Mobile no.
f) Email address
Name of student................. college roll no. .............
Class ........... B.E. ........ branch ..........
Phone no. ......... mobile no. ...... email ........
Dated ...........
Signature of student................
PREFACE
The objective behind MBA programmed is to provide the practical aspect of organization
working & environment. This study helps to visualize & realize about the congruency between
the theoretical learning in the premises of college & the actual practices of management &
working behind followed in the organization
I chose MARUTI UDYOG as a platform to apply my skills. I opted for a HUMAN RESOURCE
Project, as the manpower is most important for a firm to produce. My project is to study and
Analysis “VARIOUS HUMAN RESOURCE POLICIES IN MARUTI UDYOG LIMITED “adopted.
HUMAN RESOURCE is one of the most important functions in business. It is the discipline
Required to understand employee’s needs and the benefits they seek. No study can be termed
Complete if there is no practical experience. Hence, need for training has become a real
necessity.
The training aims to prepare students through a process of practical experience. Practical
exposure no doubt has contributed a significant amount of knowledge to me along with real life
experience and was an ideal combination of academic knowledge and practical experience.
ACKNOWLEDGEMENT
I express my sincere thanks to Mr. Himmat Singh Rathore (Company Guide, Managing Director
of VIPUL MOTORS), for their support and cooperation. They provided me their valuable help
and guidance for completion of this report. They provided me all the necessary information
required to create this report. It was due to their effort that the report has been successfully
completed on time.
I am thankful to the Process team and MANAGEMENT TEAN members also there continuous
support, stimulating suggestions and helping me all the time during my project.
It gives me immense pleasure to express my deep sense of gratitude to HOD Of management
Mrs. Sonal jain for giving me this opportunity to work on this project and in this process harness
myself with the huge learning on all aspects from the study job and Employees Satisfaction level
.
I am thankful to the other Employees at Vipul motors for providing me all the information and
help I required for the completion of this project.
Last but not the least I want to thanks my, RCERT college jaipur that provided me this
opportunity to interact so closely with this organization.
(KIRAN VERMA)
TABLE OF CONTENT
CHAPTER 1. INTRODUCTION


INDIAN AUTOMOBILE INDUSTRY
HISTORY OF INDIAN AUTOMOBILE INDUSTRY
CHAPTER 2. COMPANY PROFILE
 INTRODUCTION OF MARUTI UDYOG LIMITED(MUL)
 CURRENT SALES OF AUTOMOBILES
 VARIOUS HR POLICIES
CHAPTER3.
RESEARCH METHODOLOGY
 INTRODUCTION
 TYPES OF RESEARCH
 PROCESS OF RESEARCH
 RESEARCH DESIGN
 Data sources
 Objective of research
 Scope
 Limitations
 Sample design
a)sample unit
b)sample extent
c) time frame
d)sample technioque
e)sample size
CHAPTER4. DATA ANALYSIS & INTERPRITATION
CHAPTER 5. CONCLUSION & RECCOMENDATION


Annexure
Bibliography
CHAPTER 1
INTRODUCTION
“ A market is never saturated with a good product, but it is very quickly
saturated with a bad one.- Henry ford”
A) INDIAN AUTOMOBILE INDUSTRY
The automotive industry is one of the largest industries
worldwide and in India as well. The automotive sector is a vital sector
for any developed economy. It drives upstream industries like steel,
iron, aluminium, rubber, plastics, glass, and electronics and
downstreams industries like advertising and marketing , transport and
insurance.
The automotive industries can be divided into five sectors:
1)
2)
3)
4)
Passenger cars
Multi utility vehicles (MUVs)
Two and three wheelers
Commercial vehicles – light commercial vehicles(LCVs)/ medium
and heavy commercial vehicles(MHVs)
5) Tractors
We will be looking at the passanger car industry in india.
The following table presents a comparative view of the extent of
modernization in india vis-a-vis certain other countries in the world.
Country
Passanger car in use Two wheelers in use
per thousand person per thousand person
Developed country
U.S.A
478
14
United kingdom
373
12
Japan
395
115
Germany
508
36
China
3
8
Indonesia
14
62
Philippines
10
14
South korea
167
59
India
5
27
Emerging economies
PORTERs FIVE FORCES MODEL IN THE INDIAN
AUTOMOBILE INDUSTRY
Threat from the new players : increasing
 Most of the major global players are present in the
Indian market ; few more expected to enter.
 Financial strength assumes importance as high are
required for building capacity and maintaining adequacy
of working capital.
 access o distribution network is importand.
 Lower tariffs in the post world trade organisation may
be expose Indian companies to threat of import.
Market strength of supplier is low
 A large number of automotive
components supplier is low.
 Automotive players are
rationalizing their vendor base
to achieve consistency in
quality.
Rivalry within the industry: high
 There is competition in select
segment(conceptual and mid
size segment).
 New multinational players may
enter the market.
Market strength of consumers
:increasing
Threat from new substitutes

Low
medium
 Increased
awareness among
consumers has
increased
expectations . thus
the ability to
innovate is critical.
 Product
differentiation via
new features
,improved
prrformance and
after sales support i
critical.

With
consumer preference changing,inter
product substitute is taking place.
B) HISTORY OF INDIAN AUTOMOBILE INDUSTRY
Indian automobile industry has grown leaps and bound since
1898. A time when a car hand touched the Indian streets for the first time . at
present it hold a promoting tenth position in the entire world with being 2
wheelers and 4 wheelers commercial vehicles , withstanding a growth rate of 18%
per annum and an annual production of more than 2 millions unit. It may not be
exaggerations to say that this industry in the coming years will soon touch a figure
of 10 million units per year.
Initially, in the post liberalization period the automotive sector
,especially the passanger car segment ,saw a boom derived primarily from
economic vibrancy changes in government policy, increasing in purchasing power,
improvement in life styles, and availability of car finance. The passanger car
industry was finally deregulated in 1993. However , the automobile industry
,which contributed substaintially to the industrial growth in 1996 failed to
maintain the same momentum between 1997 to 1999. The overall slowdown in
the economy and the resultant slowdown in industrial production , political
stability and inadequate infrastructure development.
REASON OF GROWTH
Economic liberalization increase is per capita income , various tax relief
policies, easy accessibility of finance, launch of new models and exciting discount
offer made by dealers all together have resulted into a stupendious growth of
Indian automobile industry.










The first automobile industry in india rolled in 1897 in Bombay.
India is being recognized as potential emerging into market.
Foreign players are adding to their investment in Indian auto industry.
Within two wheelers , motor cycle, contribute 80% of the segment size .
2/3 rd of auto component production is consumed directly by OEMs.
India is the fifth largest commercial vehicle manufacturer in the world.
India is the largest two wheelers in the world.
India is the second largest tractor manufacturer in the world.
The number on globally motor cycle manufacturer in india.
India is the fourth largest car market in india – recently crossed by 1 million.
CHAPTER 2
COMPANY PROFILE
MARUTI UDYOG LTD. Is the first automobile industry in the world to be honoured
with an ISO 9000:2000 certified. the company has joint venture with Suzuki
motors corporation of japan. It is said to be company takes only 14 hours to make
a car. few of popular models of MUL are also Alto, bolero,Swift,Weagon-R, and
Zen,KIZASI,ERTIGA, CIAZ,ALTO 800 Etc..
Maruti Suzuki India Limitedcommonly referred to as Maruti and
formerly known as Maruti Udyog Limited, is an automobile
manufacturer in India. It is a subsidiary of Japanese automobile and
motorcycle manufacturer Suzuki.. As of November 2012, it had a market
share of 37% of the Indian passenger car markets Maruti Suzuki
manufactures and sells a complete range of cars from the entry level
Maruti 800, Alto, to the hatchback Ritz, Celerio, Ciaz, A-Star, Swift,
Wagon R, Zen and sedans DZire, Kizashi and SX4, in the 'C' segment
Eeco, Omni, Multi Purpose vehicle Suzuki Ertiga and Sports Utility
vehicle Grand Vitara.
The company's headquarters are at No 1, Nelson Mandela Road, New
Delhi. In February 2012, the company sold its ten millionth vehicle in
India.
Maruti Suzuki India Limited
Type
Public
BSE: 532500
Traded as
NSE: MARUTI
BSE SENSEX Constituent
Industry
Automotive
Predecessors
Maruti Udyog Limited
Founded
1981
Headquarters
New Delhi, India
R. C. Bhargava (Chairman)
Key people
Kenichi Ayukawa (CEO & MD)
Products
Automobiles
Revenue
43272 crore (US$7.0 billion) (2013-14)
Net income
2469 crore (US$400 million) (2013-14)
Employees
6,903
Website
www.marutiudyog.com
Year of establishment
February 1981
Vision
The leader in the automobile industry
creating customer delight and
shareholders wealth.
Listings of codes
BSE:CODE-512500
NSE:CODE-MARUTI
BLOOMBERG:MUL@LN
Joint venture
With suzuki motor corporations of
japan in october1952.
Works
Palam gurgaon road
Gurgaon-122015
Haryana ,india
Websites
www.marutiudyog.com
Employees
6903
Revenue
Us$7.0billion
CURRENT SALES OF AUTOMOBILES
MODEL
LAUNCHED (YEAR)
Omni
1984
Gypsy
1985
Zen
1993
Wagnor R
1999
Swift
2005
Grand vitara
2007
Eeco
2007
Swift dzire
2008
Ritz
2009
Alto k10
2010
Kizasi
2011
Alto 800
2012
Stingray
2013
Ciaz
2014
Celerio
2014
COMPANY OVERVIEW:
MARUTI UDYOG LIMITED (MUL) established in 1981, had a prime objective
of maruti the growing demand of a personal mode of transport. Which is caused
due to lack of efficient public transport system. The incorporation of the company
was through an act of parliament.
Suzuki motor company of japan was choosen from seven other prospective
partners worldwide. Suzuki was due not only to its undisputed leader ship in small
cars but alsoto commitments to achieve being to MUL contemporary technologies
and Japanese management practices at Maruti udyog ltd.
A license and a joint venture agreement were signed between government
of india and Suzuki motor company.
The objectives of MUL ,then as cited below:
 Modernization of the Indian automobile industry.
 Production of fuel efficient vehicles to conserve scarce resources.
 Production of large number of motor vehicles which was necessary for
economic growth.
A).CURRENT STRATEGIES FOLLWED BY MUL:
1. Pricing strategy – catering to all segment:
Maruti caters of all segment and has a
product offering at all price point. It has a car priced at Rs.
1,87,000.00 which is the lowest offer on road. Maruti get 70%
business from repeat buyers who erlier had owned a maruti car.
2.Offering one stop shop to customers or creating different
revenue streams:
Maruti has successfully developed different revenue
streams without making huge investment maruti insurance and
maruti finance . these hhelp in making the customer satisfaction.
1. Repositioning of maruti products:
Whenever a brand has grown old or its sales start
dipping maruti makes some facilities in the models like as Omni,
Versa , Esteem, BALENO, WAGON-R, ZEN etc.
B.) MARUTI FUTURE STRATEGIES
1.PHASING OUT ZEN IN 2007
2. MARUTI PLANS FOR BIG DIESEL FORAY
3. MARUTI PLANS FOR A NEW ENGINE AND TRANSMISSION PLANT
VARIOUS HR POLICIES OF MUL
Many types of policies adopted by MUL for their employees welfare
and their organisations.
a) TRAINNING
 On the job training
 Off the job training
b)TRANSFER
c) PROMOTION
d) INCREASE SALARY
e) INCENTIVES
f) HEALTH SECURITY
g) BONUS
h) TOUR PACKAGES
Etc.
CHAPTER 3
RESEARCH METHODLOGY
INTRODUCTION:
Research is common parlance refers to a search for knowledge.
Research is an acadmic activity and as suchterm should be used in a technical
sense. Research is made by two words “re- search” meaning a discovery.” Re”
means again and again ,and “search “ means voyage of knowledge. Research
is a scientific knowledge & inductive thinking . it promotes logical habit of
thinking. It is a process by which new facts , ideas, and theories.
According to Redman and Mory ,”Research is a systematized effort to
gain new knowledge”.
TYPES OF RESEARCH
1.On the basis of Application:
a) pure research
b)applied research
2.On the basis of objectives:
a) exploratory research
b) descriptive research
c) experimental research
3.On the basis of extent of theory:
a) Theoretical research
b) Empirical research
4. On the basis of time expension:
a) cross sectional research
b) longitudinal research
PROCESS OF RESEARCH
RESEARCH DESIGN
Research design means defining the research problem. A research design is
the arrangement of conditions for collection and analysis of data in a mannerthat
aims to combine relevance to the research purpose with economy in procedure.
STATEMENT OF PROBLEM:
The study of the various HR policies of maruti udyog limited to
determine the satisfaction lavel of employees needs, and wants.
a).Data sources :
the information collected about MUL is a combination of both primary and
secondary data. We have collected the information by conducting the interviews
of company employees, through questionnaire survey,and the information
gathered by library books, newspapers etc.
a)Objective of research:
To study on the various HR policies of maruti udyog limited.
 To study recruitment given to employees whether internal or
external.
 To study how selection is being done in maruti udyog limited.
 To enhance my knowledge about training and development.
 To study how placement and induction take place in mruti udyog
limited.
 To study whether the employees are being satisfied with the plans
,policies and procedures in MUL.
 To study how orientation takes place inMUL.
 To study which type of interview are conducted in MUL.
b).Scope of research
c)Limitation of research
 Less availability of time limit.
 Some of the employees were unwilling to fill the
questionssaire.
 Information was confidential.
A.)Sample design:
 Sample elementary/sample unit: our sample consist of HR
department employees of MUL.
 Sample extent: MUL guargaon.
 Time frame: 45 days
 Sample technique: non probability convenience and
judgemental sampling.
 Sample size: 10 employees of MUL, guargaon
CHAPTER 4
DATA ANALYSIS & INTERPRITATION
Q.1 What kind of sources does company adopts?
Ans.
"RECRUITMENT SOURCES"
INTERPRETATION:
Most of the times Company gives preference to "Campus Interviews". Company gives 100%
preference to campus interview.
Q.2 Is company maximum time going for outsourcing?
A:
"OUTSOURCING"
INTERPRETATION:
"Yes" Company is going for outsourcing.
Q.3 Does Maruti Suzuki pay for any interview expenses?
A:
"INTERVIEW EXPENSES"
INTERPRETATION:
There is a parallel response between "Yes" and "Don't Know",because some time companies
pay for expenses of interview for some special job recruitment.
50% pay for expenses and 50% don,t know the company pay for interview expenses.
Q.4 Does company conduct "EXIT INTERVIEWS"?
A:
"EXIT INTERVIEWS"
INTERPRETATION:
Yes, Company conduct "Exit Interview”,for selecting the employees according to job require.
90% EXIT INTERVIEW is conducted.
10% Don,t know.
Q.5 What eligibility criterion is given preference by MUL for the selection of managers?
"MANAGERS"
INTERPRETATION:
Most preference is given to "B-Tech+Diploma", because in this field technology expert given
to most preference for managers.In this analysis more rating given(3) is B-TECH+
DIPLOMA.
Q.6 Is it necessary to have work experience from a Manufacturing Company for applying to
MUL?
A:
"WORK EXPERIENCE"
INTERPRETATION:
"Yes" it is necessary to have work experience from a manufacturing company for applying to
MUL, because manufacturing are most important in an organisation.
60% is necessary work experience.
30% Don,t know
10% No
Q.7 Which type of test is conducted in MUL?
A:
INTERPRETATION:
"Intelligence Test" is conducted in MUL are in important method of selection process.
According to this analysis 8 person selected out of 10 person by intelligence
CHAPTER 6.
CONCLUSIONS & RECOMMENDATION
CONCLUSION
While preparing this project report we learn many concept of “HUMAN
RESOURCE MANAGEMENT” like recruitment, selection, training, motivation
etc.
We have done this project with reference to MUL and we find that many
fects while working on this project which has added a valuable experience
in my life.
Some of the valuable facts and experience as follows:
 For recruitment sources most of the times company gives preference
to “CAMPUS INTERVIEW”
 MUL is also going to “OUTSOURCING”
 CO. Also conduct exit interview at the time when employees is
leaving the organisation in this he/she is feels like about the orgn and
the members.
 MUL adopts the eligibility criteria of 6 months for workers and BTECH. Diploma for the managers.
 Most of the times company go for “ INTELLIGENCE TEST”.
 Initial training given to workers is approx. 2-3 months and manger
for 1 months.
 Co. Also going to” JOB ROTATION” and” JOB ENRICHMENT”.
 Most of employees are satisfied with the “3600 feedback system”.
RECOMENDATION:
We had done our research with full enthusiasm and had learned many
things .this research helps us to know about various policies which are used
by the of maruti udyog limited to increase their sales performance . it is
good to get knowledge about it.
The company follows the exit interview before the employees leaves the
job. It is the better way to improve the various problems occurring in the
company. But the company should conduct the interviews where the
employees can discuss their problem and the problem of leaving the job
will not occur. So time to time interviews with employees is also a
necessary.
The companies should gives to employees freedom to form the
informal groups . it can helps the company to know about the thinking of the
employeeseasily through rumors.
a). ANNEXURE
MARUTI UDYOG LIMITED
NAME:
ADDRESS/PH. NO.
SEX:
Female
Male
JOB DESCRIPTION:
DEPARTMENT:
QUESTIONS
Q.what kind of recruitment source does company have adopts?
a)INTERNAL
b)EXTERNAL
1)Transfer
1)campus interview
2)Promotion
2)lateral applicants
3)Demotion
Q. is company going for outsourcing?
1)yes
2)no
3)Don’t know
Q. Does Maruti Suzuki pay for any interview expenses?
1)yes
2)no
3)Don’t know
Q. Does company conduct EXIT INTERVIEW?
1)yes
2)no
3)Don’t know
Q.Does company criteria does MUL adopt for the following?
1) Managers
2)workers
Q.It is necessary to have work experience from a manufacturing company
for applying to MUL?
1)yes
2)no
3)Don’t know
BIBLIOGRAPHY:
 BOOKS USED:
PRASAD,L.M
 INTERNET WEBSITES USED:
 www.google.com
 www. Marutiudyoglimited.com