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Integrated Management System Manual

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Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
Integrated Management System Manual
1.
PURPOSE
The purpose of this Integrated Management System (IMS) Manual is to give a global view of Clean Energy Systems
management system in accordance to the following requirements:
IATF 16949 – Quality Management System
ISO 14001 – Environmental Management Systems
ISO 45001 – Occupational Health and Safety Management Systems
Clean Energy Systems is a worldwide leader in the domain of enhanced energy storage and emissions reduction systems
and is part of the Plastic Omnium Group, headquartered in Levallois, France.
The Division organization assures that our customers receive the expected quality of services and that their specific
requirements are met. This is achieved through our innovation and engineering centers providing technologies and
industrial solutions to the plants and SILS centers delivering our products. They comply with the relevant local
environmental and safety regulations.
Our innovation path to reach zero CO2 emissions:
Note: This manual could be compatible with ISO 50001 (Energy Management Systems) and ISO 27001 (Information
Security Management Systems) standards if additional requirements are provided in the Local annex IMS (G__F-QUA0012)
Clean Energy Systems
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
2.
SCOPE OF APPLICATION & RESPONSIBILITIES
SCOPE OF APPLICATION
☐ Fuel Systems
☒ Division HQ
☒ Analysis center
☐ SCR Systems
☒ Plant
☒ Research center
☒ All Products
☒ Technical Center / Antenna
☒ SILS
☐ Others: ………
SCOPE OF DISTRIBUTION
☒ Internal only
☐ Supplier
☐ OEM
☐ Restricted to: …….
RESPONSIBILITIES
o
o
o
For application: All associates
For the definition and update of the document: Division IMS and QHSE Compliance Manager
Local annexes usd to complete this IMS Management System Manual with local specificities are managed by
Local Quality Managers.
DIVISION SCOPE
-
HQ: strategic planning and IMS Policy definition, IMS management and leadership over the following Processes:
Sales and Marketing, Program Management, R&D, Human Resource, Finance, Information Systems & Services,
Purchasing, Industrial, Operational Excellence & Digital Manufacturing, Warranty Management.
LOCAL SCOPE
Each Manufacturing Site and Remote location have its own specificity that is defined in G__F-QUA-0011 Sites
Interfaces Matrix G__F-QUA-0011.
Clean Energy Systems
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Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
3.
1.
2.
3.
4.
5.
6.
7.
CONTENT
Purpose ............................................................................................................................................................. 1
Scope of Application & Responsibilities ........................................................................................................... 2
Content ............................................................................................................................................................. 3
Reference Documents ...................................................................................................................................... 4
Definitions & Acronyms .................................................................................................................................... 5
Context ............................................................................................................................................................. 6
Integrated Management System – Process Approach ..................................................................................... 6
7.1
Clean Energy Systems List Of Process .......................................................................................................... 6
7.2
Processes Management Leadership ............................................................................................................. 7
7.3
Processes Communication............................................................................................................................ 7
7.4
Integrated Management System With Local Specificities ............................................................................ 7
7.5
Processes Interactions .................................................................................................................................. 8
8.
Clean Energy Systems - Integrated Management System Policy ..................................................................... 8
9.
Roles, Responsibilities, Accountabilities and Authorities ................................................................................. 9
10.
Risks & Opportunities Identification ................................................................................................................ 9
11.
Legal and Other Requirements ......................................................................................................................... 9
12.
Competence, Training and Awareness ........................................................................................................... 10
13.
Division Controlled Documents ...................................................................................................................... 10
13.1 Organization Of Clean Energy Systems Integrated Management System Documentation ....................... 10
13.2 Access To Division Controlled Documents ................................................................................................. 10
14.
Contractors ..................................................................................................................................................... 11
15.
Emergency Preparedness and Response ........................................................................................................ 11
16.
Performance Measurement and Monitoring ................................................................................................. 11
17.
Internal Audits ................................................................................................................................................ 11
18.
Non Conformity, Corrective Actions/Preventive Actions & Incident Investigation ....................................... 12
19.
Management Review ...................................................................................................................................... 12
20.
Document History........................................................................................................................................... 13
Clean Energy Systems
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
4.
REFERENCE DOCUMENTS
EXTERNAL STANDARDS & NORMS
IATF16949:2016
ISO14001:2015
ISO45001:2018
RELATED INTERNAL PROCEDURES, INSTRUCTIONS, FORMS
Link to Corporate Controlled Documents Database
Link to Processes ID Cards Database
G__P-IMS-0002 Quality system Process Approach and Continuous Improvement
G__F-IMS-0008 CLEAN ENERGY SYSTEMS - LIST OF PROCESSES
G__F-IMS-0001 PROCESS MATRIX
G__P-IMS-0001 DOCUMENT CONTROL & MANAGEMENT PROCEDURE
G__F-IMS-0012 LOCAL ANNEX TO IMS MANUAL
G__F-QUA-0080 8D DEVELOPMENT
G__F-QUA-0024 8D REPORT
G__P-QUA-0012 NON CONFORMITY MANAGEMENT WITH 8D AND GLOBAL DEPLOYEMENT WITH LESSONS LEARNED
G__F-QUA-0081 IATF APPLICABILITY AND CSR MATRIX
G__F-QUA-0083 MAPPING INTERESTED PARTIES
G__F-QUA-0087 RISK ANALYSIS ASSESSMENT
G__P-HSE-0002 MANAGEMENT OF HSE EVENTS
G__P-HRC-0008 CRISIS MANAGEMENT AND COMMUNICATION PROCEDURE
G__P-HRC-0009 DIVISION TRAINING PROCEDURE
G__P-MFG-0001 CONTINGENCY PLAN PROCEDURE
G__F-MFG-0001 CONTINGENCY PLAN
G__F-ITE-0002 CYBERATTACK PROCEDURE AND DRILL TEMPLATE
SCPRO-015 FATAL AND SERIOUS INJURIES REPORTING
OPUS HR-BOOK
Clean Energy Systems
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Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
5.
DEFINITIONS & ACRONYMS
DEFINITION
Term
Definition
Controlled Document
Interested Parties
Management Review
OPteam
Organization
Process
Review of Process Performance
Risk Based Approach
A controlled document is a document which formalizes CES internal
organizational rules and practices
Person or organization that can affect, be affected by or perceive itself to
be affected by a decision or activity
In order to ensure the continuing suitability, adequacy and effectiveness of
the IMS, the management team shall review at planned intervals the
management system (processes performance, processes interactions, risks
and opportunities, significant environmental aspects, consultation and
participation of workers, etc…) and generate actions to mitigate any
identified risk and/or deviation to the target performance. A management
review is done at global and local levels.
This application is Plastic Omnium's central Human Resources
management tool and is shared between employees, managers and the
Human Resources departments to manage all aspects of the employee's
life within the company from recruitment , the Annual Assessment Review
to internal mobility and more.
Person or group of people that has its own functions with responsibilities,
authorities and relationship to achieve its objectives.
A process is a chain of activities or tasks using resources to transform
inputs into outputs bringing value added to CES organization.
Reviews of Process Performance are key to manage processes
improvement and are done at global and local levels. Their objective is to
measures process effectiveness and process efficiency which are required
inputs of the management review.
Risk based approach is something most of us do automatically and often
sub-consciously to get the best results. It ensures risk is considered from
the beginning and throughout the process.
Risk-based approach:
Improves governance
Establishes a proactive culture of improvement
Assists with statutory and regulatory compliance
Assures consistency of quality of products and services
Improves customer confidence and satisfaction
Successful companies intuitively incorporate risk-based approach.
ACRONYM
Acronym
Definition
CES
CQA
CSR
HQ
HSE
IATF
IMS
ISO
KPI
Clean Energy Systems
Corporate Quality Audit
Customer Specific Requirement
Headquarter
Health, Safety and Environment
International Automotive Task Force
Integrated Management System
International Organization for Standardization
Key Performance Indicator
Clean Energy Systems
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Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
Acronym
Definition
OEM
PO
QHSE
RPN
RPP
SILS
6.
Original Equipment Manufacturer
Plastic Omnium
Quality, Health, Safety and Environment
Risk Priority Number
Review of Process Performance
Sequence In Line Supply
CONTEXT
Our IMS is a key management tool to Clean Energy Systems’ continuous improvement.
Clean Energy Systems context involves all our leadership roles in all processes to achieve the expectations and to ensure
satisfaction of internal & external interested parties. This is the reason why Clean Energy Systems is committed to:
•
Work continually to achieve the highest quality requirements set by our customers
•
Find creative ways to grow our market share, fulfilling shareholders expectations to receive a consistent return
on investment.
•
Provide work environment that guarantees our safety, and where employees can grow in their personal
development resulting in an increase in the added value we supply on a daily basis.
•
Minimize the impact of our activities on the environment.
•
Use risk based approach analysis to identify risks and opportunities and mitigate the risks in order to comply
with the requirements set by our insurer (such as property damage, insurer interruption, customer liability…)
•
Deliver robust operational performance while complying with Quality & HSE rules, regulations & standards
•
Ensure adequacy of all statutory and regulatory requirements to be cascaded down to external providers
•
Require external providers to develop & improve their Quality & HSE Management System with the ultimate
objective of becoming IATF16949, ISO14001 and ISO45001 certified.
In addition, the specific context for each Clean Energy Systems location is described in the Local Annex of the IMS Manual
and includes specificities relative to each location’s interested parties (such as laws & regulations, administration,
neighborhood associations, local interests, ,..) as defined in G__F-QUA-0083 Mapping Interested Parties and G__F-QUA0087 Risk Analysis Assessment. Those controlled documents are available in TopNet > Management Responsibility >
Integrated Management System (9020) Controlled documents database.
7.
INTEGRATED MANAGEMENT SYSTEM – PROCESS APPROACH
Clean Energy Systems management is committed through the IMS:
• To ensure a unique and common system at Division level
• To ensure operational local deployment at each location level
7.1
CLEAN ENERGY SYSTEMS LIST OF PROCESS
Clean Energy Systems has defined 9 key processes to manage its business. Their sequences are the following:
Key processes are divided into sub processes, to ease their operational management.
Key processes, sub processes and their applicability to each location is defined in G__F-IMS-0008 Clean Energy
Systems - List of Processes.
Clean Energy Systems
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Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
The applicability of each process and sub process by IATF chapter and the interaction with Customer Specifics
Requirements is defined in G__F-QUA-0081 IATF Applicability and CSR Matrix.
7.2
PROCESSES MANAGEMENT LEADERSHIP
Processes are:
• Managed by process owners at global level and by process leaders locally using risk based approach.
• Monitored through key process indicators (KPI) common to all locations (if necessary, additional local indicators can
be defined and followed in order to support the achievement of the KPIs)
• Following the methods described in the Division and local Controlled Documents
• Described in the ID cards (process map) which include KPIs and main process information
Link to Processes ID Cards Database
7.3
PROCESSES COMMUNICATION
TopNet is the Clean Energy Systems intranet. It is organized by processes to ensure consistent communication across the
entire organization.
Processes information is available in each process home page in the “Process information” section.
7.4
INTEGRATED MANAGEMENT SYSTEM WITH LOCAL SPECIFICITIES
Clean Energy Systems IMS is global and common to all locations through:
• Its processes, their action plan and progress plans
• Its Corporate controlled documents
And Clean Energy Systems IMS has also local deployments with:
• Local leaders, global indicators follow up (if needed, locations can define additional KPIs to support the achievement
of the global ones), action plan and progress plan
• Local Controlled Documents
Clean Energy Systems
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
7.5
8.
PROCESSES INTERACTIONS
CLEAN ENERGY SYSTEMS - INTEGRATED MANAGEMENT SYSTEM POLICY
Integrated Management System Policy is available in TopNet > Management Responsibility > Integrated Management
System (9020) – Process Approach tool box – IMS Policy
Clean Energy Systems
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
9.
ROLES, RESPONSIBILITIES, ACCOUNTABILITIES AND AUTHORITIES
Top Management assigns the responsibility and authority to Process Owners and Process Leaders over the following:
• Ensuring that the IMS is conform to the requirements of the standards according to G__P-IMS-0002 Integrated
Management System Process Approach and Continuous Improvement;
• Monitoring objectives achievement through regular reviews and reporting on the performance of the IMS to Top
Management
Other responsibilities, authorities and accountabilities are defined in the job descriptions and Mission Statement of
Process Owners/ Process Leaders.
The organization structure is available on OPteam.
10.
RISKS & OPPORTUNITIES IDENTIFICATION
CES IMS is built on a Risk Based Approach.
Templates are available in the Corporate Controlled Document database to help the identification of risks and opportunities
within the organization. According to the Risk Analysis Assessment, an action plan shall be documented to mitigate the
risks and opportunities identified (even opportunities can have a risk associated).
The Quality & HSE risk analysis shall be reviewed as a minimum:
Yearly
After each significant accident/event
After each significant change (e.g. new process, new layout, …)
After each significant quality issue (e.g: warranty, special status, …)
11.
LEGAL AND OTHER REQUIREMENTS
Identification of applicable legal and other requirements:
Each site shall establish, implement and maintain a procedure for identifying and accessing the legal and other Quality
and HSE requirements that are applicable to their activities (e.g. by updating the risk analysis, environmental assessment,
control plan, training plan,…). The identification of applicable requirements can be done internally (using internet or
subscription to a legal newsletter) or by an external company.
Each site shall keep a list of applicable legal and other requirements up-to-date.
Evaluation of compliance:
Each site shall complete an evaluation of compliance for all the new applicable regulatory requirements without delay after
they are identified.
A compliance review program of all applicable regulatory requirements shall be established by each site. This periodical
evaluation of compliance can be done internally or by an external company.
Each site shall maintain and retain documented information on its regulatory requirements and shall ensure it is updated
to reflect any changes. (Including risks and opportunities assessment when applicable)
Integration to the Management system:
Each time there is a modification or creation of a product, an activity, or an installation, the site needs to verify if there are
new requirements (legal or others) which will become applicable, or if there is an evolution of requirements already
applicable.
Sites shall communicate relevant information on laws and other requirements to the Management, affected employees
and other relevant interested parties.
The efficiency of the compliance review program and the overall compliance status of the site shall be presented at
Management Reviews and reported at Division level through Enablon.
Clean Energy Systems
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
12.
COMPETENCE, TRAINING AND AWARENESS
CES is regularly launching training initiatives to support the deployment of new standards or to respond to training needs
according to G__P-HRC-0009 Division Training Procedure and OPUS HR-Book (Group procedure).
New employees who join the Division receive induction training to become familiar with CES organization, internal
procedures and standards, etc...
In order to keep the awarness of its employees, CES uses several tools. (e.g.: MyLearningPlace, TopNet, PO welcome
package, Be Aware Be Alive, Act for All, Topshare…)
13.
DIVISION CONTROLLED DOCUMENTS
CES publishes and maintains a series of controlled documents and technical standards to control the processes needed
to meet the requirements for the provision of products and services. Application of these procedures and standards can
be tightened to cover the local specificities for every CES locations.
CES management of Controlled Documents is described in G__P-IMS-0001 Document Control & Management Procedure.
13.1 ORGANIZATION OF CLEAN ENERGY SYSTEMS INTEGRATED MANAGEMENT SYSTEM DOCUMENTATION
The controlled documents are organized as follows:
The IMS Manual and Process ID cards are only defined at Division level and a local annex is completed by each location to
add their specificities.
The Division Controlled Documents are in place to define the global methods and rules applicable to all CES processes.
Local (region, country, mother plant, sites extensions, remote locations...) Controlled Documents may be defined for local
implementation.
Records are managed by each location.
13.2 ACCESS TO DIVISION CONTROLLED DOCUMENTS
The list of the Division Controlled Documents (Manual, Procedures, Instructions and forms) is available in TopNet through
the following access:
•
TopNet > Quality > Controlled Document
•
Or with the following link: Link to Corporate Controlled Documents Database
Clean Energy Systems
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
14.
CONTRACTORS
A Specific Method statement evaluation shall be performed for all contractors activities and a Work Permit or Prevention
Plan must be signed by all contract personnel prior to undertaking works on site; this acts as a confirmation and agreement
to follow the rules and duties defined.
All permits must be signed by the lead contractor and authorized by a CES employee authorized to issue permits.
CES employees must be trained to deliver and sign Work Permit or Prevention Plan.
Specific permits for high risk activities must be time limited.
The CES employee responsible for authorizing the work (signing the permit) must be available on-site for the duration of
the high risk activity.
All permits must be signed as completed by both the Contractor Representative and the Authorizing CES employee, who
will review the completed work.
A random audit should be performed by PO employee in charge of the activity and the audit result shared with the
Purchasing Department
It is forbidden to lend equipment to a contractor; we expect contractors to provide equipment required to minimize risk
exposure of their employees, as identified in the Work Permit or Prevention Plan. For example, elevated platforms, forklifts
etc…
15.
EMERGENCY PREPAREDNESS AND RESPONSE
CES provides the main strategies to deal with crisis and contingency situations through G__P-HRC-0008 Crisis
Management and Communication Procedure, G__P-MFG-0001 Contingency Plan Procedure and G__F-MFG-0001
Contingency Plan. Cyberattack contingency plan is also covered by Cyberattack Procedure and Drill Template G__F-ITE0002 .
These documents are compulsory and minimum requirement to be included into the Crisis Management Procedure and
Contingency plans of all CES locations. All sites should have their own crisis and contingency plans (also called Emergency
Preparedness and Response plans) with more detailed action for each of the potential types of risks or crisis identified.
The need to update these documents shall be reviewed after any changes (e.g.: layout changes, equipment moves,
organizational changes, practical drills…).
Each emergency drill or periodical testing of the contingency plan shall have a documented report to point out strenghs
and weaknesses. All issues and subsequent action identified in the drill reports shall be tracked until closure.
Each site shall define the local crisis team who is responsible for conducting immediate emergency response actions
described in the Crisis Management and Contingency plan such as firefighting, rescue, hazardous material management,
building evacuation, shutdown procedures, etc.
16.
PERFORMANCE MEASUREMENT AND MONITORING
The CES Division HSE performance is monitored in accordance with G__P-HSE-0002 Management of HSE Events.
All sites report a comprehensive set of HSE data in the Corporate database system ENABLON on a monthly basis. These
data include lagging indicators (LTA, NLTA, First aid cases, near misses, occupational illness cases, complaints from
external parties, energy consumption, environmental events) and leading indicators (Top Safety Visits, training, 5 Pillar
score…). An HSE monthly report is issued every month with reported results.
The CES Division Quality is monitored through several tools, e.g. Excellence Report performance Indicators, monthly
management meetings, process matrix, plant score card, industrial dashboard, IRIS, AIQPS, …
17.
INTERNAL AUDITS
CES performs internal audits at planned intervals to check the implementation and the effectiveness of the Quality & HSE
management systems as described in G__P-IMS-0003 Internal Auditing. This process also defines the audit criteria and
scope for each audit, including planning, responsibilities, frequency, methods, reports, verifying effectiveness of
corrective/preventive actions and manages the list of the approved internal Quality and HSE auditors.
Clean Energy Systems
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
18.
NON CONFORMITY, CORRECTIVE ACTIONS/PREVENTIVE ACTIONS & INCIDENT INVESTIGATION
Non-conformities, corrective actions and preventive ations are reported through an escalation process and managed with
different tools (e.g.: 8D, iAudit, TopShare…) and tracked till completion of the corrective/preventive actions. 8D templates
for HSE and Quality related events are available in the Corporate Controlled Documents database: G__F-HSE-0002 HSE
Event 8D Report Form, G__F-QUA-0024 8D Report and G__F-QUA-0080 8D Development.
The analysis of non-conformities shall be included in the Management Review, communicated and discussed in order to
identify opportunities for preventive actions and shared with technical departments when needed.
The incident investigation and reporting process applicable to CES locations is described in:
• Quality related topics: G__P-QUA-0012 Non Conformity Management With 8D And Global Deployement With Lessons
Learned
• HSE related topics: G__P-HSE-0002 Management of HSE Events Procedure
Serious accidents, specifications and communications are defined in accordance with the Group procedure (SCPRO-015)
in G__P-HRC-0008 Crisis Management and Communication Procedure.
19.
MANAGEMENT REVIEW
The Management Review and RPP management are described in G__P-IMS-0002 Integrated Management System Process
Approach and Continuous Improvement and the relative templates can be found in the Controlled Documents database:
G__F-IMS-0006 Management Review Template and G__F-IMS-0007 Review of Process Performance.
Other management meetings can also take place to review CES performance on a regular planned basis, such as the
following:
MACO meetings: processes performance, effectiveness, efficiency & Monitoring and measurement results
Gate Review meetings: program management performance
POMS meetings: manufacturing excellence performance
BOS meetings (Business Operations System)
Local monthly management meetings…
Clean Energy Systems
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
20.
DOCUMENT HISTORY
Version
Revision description
Date
Contributors
Process
Owner/Leader
Validation
V01E01
Creation
19/02/02
J. Cardinal
L. Hebenstreit
V02E01
Revision for §0 and §5.3 and Quality Policy description.
Revision of §5.6 Management Review
29 April 2002 J. Cardinal
L. Hebenstreit
V03E01
General revision
Reformat of chapter 4.0, addition of Knowledge documentation
fund
13 June 2003 J. Cardinal
Integration of organization changes and reformat of chapter 5.0
Addition of 8D Method for paragraphs 8.3, 8.4 and 8.5
P. Lecocq
General revision for ISO/TS 16949:2002
Present List of INERGY Key processes
Update Quality planning
Changes to paragraphs:
0.2; 4.2; 5.0; 7.1.2; 7.1.3; 7.4.1.2
22 March
2004
J. Cardinal
P. Lecocq
V04E02
Correction of chapter 4.0 format.
Review misspellings.
30 March
2004
J. Cardinal
P. Lecocq
V05E01
Update for:
- Quality Policy and planning
- Organization changes (VP Quality)
- List of key processes (10 change to 9)
30 March
2005
J. Cardinal
P. Lecocq
V06E01
Update for :
- Global Organization chart (§6.1.1)
- Quality Organization chart (§6.1.2.6)
- §5.2.1.1, 5.2.2.1, 6.2.1, 6.2.3, 8.4.1.2, 8.5.1.1, 8.6.1, 10.0
22 May 2006
B Lecoeur
P Lecocq
Update for :
- Simplification of content
- List of processes
- Processes interactions matrix
16 March 07
B Lecoeur
P Lecocq
V08E01
Update for :
- roadmap 2007-211
- scope excluding “distribution” (see IATF 5.b)
- Process interactions including IVC and processes changes
- link to corporate controlled documents new structure
17 March 08
B Lecoeur
P Lecocq
V09E01
Purpose, processes interaction update, RPP cycle, controlled doc 20 October
home page, practical information for any employee
08
B.Lecoeur
P.Lecocq
V10E01
Update quality roadmap 2008-2012, indication of the mandatory
10 March 09
documented procedure, hyperlinktexts
B.Lecoeur
P.Lecocq
V11E01
Change ISO/TS version 2002 to 2009
Link to Invision.
8 October 09
B.Lecoeur
P.Lecocq
V12E01
Scope changes to “fluid” to integrate SCR,
Quality roadmap update, controlled documents, interaction
9 March 10
B.Lecoeur
P.Lecocq
V13E01
Quality roadmap update, interaction, main corporate procedures
14 March 11
B.Lecoeur
P.Lecocq
V14E01
Update of Quality roadmap update, quality policy, JV, interfaces 26 February
with 9311, logo – Suppression of hyperlinks
13
B.Lecoeur
P.Lecocq
V04E01
V07E01
Clean Energy Systems
Page 13 of 15
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
Version
Revision description
Date
Contributors
Process
Owner/Leader
Validation
V15E01
Update of quality policy
12/09/14
B. Lecoeur
P. Lecocq
V16E01
New AUTO INERGY DIVISION logo and standards formats
New scope
EHS Policy integrated
Quality Policy updated
Suppressed quality roadmap
Processes list updated
ID cards information review
Invision pictures updated
Process interaction updated
19 January
15
B. Lecoeur
V. Dussac
I. Polak
V17E01
Quality Policy updated
16 March 15
B. Lecoeur
I. Polak
V17E02
Included into the processes interaction table the processes 9800
12 June 15
and 9900
C. Birnfeld
I. Polak
V18E01
9440 process suppressed from the processes interaction chart
06 October
15
M. Paolini
I.Polak
V19E01
Update according to IATF 16949:2016 :
- Chap 2 : Context & Interested parties
- Chap 7.2 Leadership
Update Operational Excellence Chap 7.1
Update Hyperlinks
Quality Policy Updated
TopNet pictures updated
Process Interaction updated
13/02/17
Andreia Santos
Sylvain Menseau
Jorge Santos
V20E01
- Removed references to ISO/TS 16949.
- Add reference to mapping Interested
Parties (G__F-QUA0083).
- Update of the Processes mapping
- Quality and HSE and policies updated
- Add reference to G__P-HRC-0009 Division training procedure
V20E02
-Additions of new Interested parties: External providers.
-Reference to Risk Analysis Assessment (G__F-QUA-0087)
V21E01
-Template changed for Clean Energy Systems
-Division Scope review – added Injection process for SCR
-Local Scope definition according to Sites Interfaces G__F-QUA0011
-Added Customer Specifics Requirements versus IATF
applicability matrix
-Quality Policy and Safety Policy replaced by an Integrated
Management System Policy (IMS)
V01E01
As part of the Integrated Management System (IMS)
implementation the quality manual (G__M-QUA-0001 V21E01)
was reviewed to integrate HSE (ISO14001 and ISO45001) topics
and replaced by this new IMS Manual:
- New Chapters:
Roles, responsibility, accountability and authority added
Charter Risks & Opportunities identification
17/11/17
Andreia Santos
Marine Paolini
Sylvain Menseau
Thomas Riem
Stéphane NOEL
01/02/18
Andreia SANTOS
Marine PAOLINI
Sylvain MENSEAU
Thomas RIEM
Rod ALWARD
18/02/19
Andreia SANTOS
Marine PAOLINI
Sylvain MENSEAU
Thomas RIEM
José ANDRADE
Stéphane NOEL
13/01/20
Clean Energy Systems
Andreia SANTOS
Marine PAOLINI
Sylvain MENSEAU
Emilie PALKA
José ANDRADE
Pierre BOITARD
Page 14 of 15
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are for “INFORMATION ONLY” and must be verified as being current before use.
Manual
G__M-IMS-0001 V03E01
9500 - Total Quality
Version
Revision description
Date
Contributors
-
Legal and other requirements
Competence, Training and Awareness
Contractors
Emergency preparedness and response
Performance Measurements and Monitoring
Internal Audits
Non Conformity, Corrective Actions/Preventive Actions
& Incident Investigation
- Overall update of the other chapters
V02E01
-
V03E01
-
Chapter 2 – added Warranty Management in the
Division Scope
Chapter 4 – removed OSHAS18001 as external
standards & norms and added G__P-MFG-0001
Contingency Plan Procedure as Internal procedure
Chapter 6 – added 16949
Chapter 7.1: update of the 9 key Process name
(Program And Development
Chapter 7.4 – But replaced by And
Chapter 7.5: update of the processes interaction and
9020 process name – now is IMS and Continuous
Improvement)
Change of documents reference (Management Review
and local annex) with new IMS numbering.
Chapter 8: New IMS Policy
Chapter 10 - G__F-QUA-0087 removed as reference to
allow the freedom to use also HSE risk analysis
assessment also
Chapter 15 - G__P-MFG-0001 Contingency Plan
Procedure added
Chapter 16 – environmental events added
20/01/2021
Chapter 1 – picture of products changed
Chapter 2 – responsibility title change; Local scope
according to Sites Interfaces
Chapter 4 – added documented information
Chapter 6 – Quality Management System and
Continuous Improvement replaced by Integrated
Management System
Chapter 7.1- updated the number of the List of
Processes; updated Human Resources to Human
Resources and Internal Communication in the house of
28//01/2022
quality
Chapter 7.5 - updated Human Resources to Human
Resources and Internal Communication in the process
map
Chapter 8 – added link to IMS Policy
Chapter 9 – added Mission Statement of Process
Owners/ Process Leaders.
Chapter 15 – added Cyberattack Contingency plan
Chapter 18 – added G__F-QUA-0024 8D Report
All changes are highlighted in yellow
Clean Energy Systems
Process
Owner/Leader
Validation
M. Paolini
A.Santos
D.Blanchet
C. KOPP
A.Santos
G.Marginean
Page 15 of 15
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are for “INFORMATION ONLY” and must be verified as being current before use.
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