MAINTENANCE ORGANIZATION
AND MANAGEMENT
AVT 277
@i@
Objectives
By the end of this course, students will be able to:

To understand what is Maintenance Organization Management

How Organization Repair Manual and Quality Manual are developed and evaluated.

What are policies and procedures applicable to a Regulations used for evaluation and approval of Airline and Maintenance and
other Aviation Organization.

How the Aviation Organization certificate holders maintain and evaluate for continuing compliance of a Repair Station

Manual (RSM), Quality Control Manual (QCM), and Training Program Manual (TPM).
Introduction
A Brief Timeline History of Manned Flight
In 1903, Orville and Wilbur Wright built the first functional airplane. A little more than 100 years after that small wooden one-man
airplane, we’ve made passenger planes that carry hundreds of passengers, broken the sound barrier, flown people
to the moon and a rover to mars, and are on the verge of making spaceflight available to civilians.
Here’s a timeline showing some of the highlights of the modern history of flight:
1903: The Wright brothers make the first manned, powered, controlled flight.
1903
1919: the NC4 is the first plane to cross the Atlantic Ocean.
1927: Charles Lindbergh completes the first solo, nonstop transatlantic flight in The Spirit of St. Louis, traveling
from New York to Paris, France.
1930s: The first Transatlantic Proving flights take place, with PanAm and BOAC traveling from Newfoundland to
1930
Foynes and vice versa.
1940s: Transatlantic passenger flights to Foynes commence. After WWII, landplanes take over.
1950s: Flights are offered in the first commercial jet airliner, the de Havilland DH 106 Comet.
1960s: Man lands on the moon and Boeing releases the 747.
1950
1970s: Aérospatiale and the British Aircraft Corporation unite to develop the Concorde, the first and only
supersonic civilian aircraft.
1980s: The first reusable spacecraft, Space Shuttle, is launched.
1990s: NASA sends the Mars Pathfinder to Mars to commence the first exploration on the surface of another
planet.
1960
2000s: The first nonstop, round-the-world flight by solar and battery-powered airplane is completed. Airbus
release the A380 double-decker civilian passenger jet.
2010s: Virgin Galactic start civilian passenger flight into space.
1970
Early Aviation Maintenance
After World War I, airmail service began and dominated the aviation industry (such as it was). Entrepreneurs set up airline operations
for that specific purpose. Maintenance was performed “as necessary” and the machines often required several hours of maintenance
time for every hour of flying time.
Navigational aids were nonexistent in the early days of flying, and flyers used railroads, highways, and common automobile road maps
to find their way.
Weather conditions were received by observation and by telephone until air-to-ground radio came into use in the late 1920s.
1958, we were introduced to the “jet age” with the Boeing 707, followed by the Douglas DC-8, and the Lockheed. Navigational aids both
on the ground and in the aircraft (later in earth orbiting satellites) revolutionized the industry along with drastic improvements in aircraft
and engine technology.
Major maintenance activities consisted of overhauling nearly everything on the aircraft on a periodic basis.
Detailed maintenance program is developed along with every new model aircraft or derivative of an existing model and this initial
maintenance program can then be tailored by each airline to accommodate the nature of their individual operations.
Technical Management
It takes several disciplines to properly conduct the maintenance activities at an airline:
(a) Maintenance: the hands-on, “nuts and bolts” labor required to accomplish the physical work;
(b) Engineering: the design, analysis, and technical assistance required to support maintenance work;
(c) Management: the organization, control, and administration of the many facets of the maintenance operation;
(d) Production Planning: the planning concepts and organization activity to support maintenance effectively to plan all required work;
(e) Logistics: understanding the aircraft inventory scope, realistic, futuristic, to meet the continuous demand for parts required for a
successful maintenance operation;
(f) Technical Training: to meet the demands of all required maintenance training effectively.
Aviation Industry Interaction
Aviation is one of the most “global” industries: connecting people, cultures and businesses across continents. Colleagues throughout the
sector are committed to raising awareness of the benefits and the role of aviation. It is necessary for all stakeholders and partners to
work together to maximize the benefits of air transport, and to support the sustainable growth of aviation by connecting more people
and more places, more often.
Aviation has continued to expand. It has weathered crises and demonstrated long-term resilience, becoming an indispensable means of
transport. Historically, air transport has doubled in size every 15 years and has grown faster than most other industries. In 2016, airlines
worldwide carried around 3.8 billion passengers annually with 7.1 trillion revenue passenger kilometres (RPKs). Fifty three million tonnes
of freight were transported by air, reaching 205 billion freight tonne kilometres (FTKs). Every day, around 100,000 flights transport over
10 million passengers and around USD18 billion worth of goods.