EMPLOYEE PERFORMANCE APPRAISAL (SELF) COMPANY NAME : P.M. ENTERPRISES EMPLOYEE NAME BRANCH : DOJ: POSITION PERIOD OF REVIEW FROM DATE OF REVIEW TO REVIEW DUE DATE INSTRUCTIONS TO COMPLETE EMPLOYEE REVIEW Listed below the areas of performance that may be applied to all employees. Using the following ratings defined, review and evaluate an employee’s performance in each of the key areas for the time period indicated. Ratings are defined as follows: 1 = EXCELLENT 2 = GOOD 3 = AVERAGE 4 = POOR 5 = VERY POOR TECHNICAL LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES CUSTOMER SERVICE Consistently provides excellent customer service And practices excellent customer service skills. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES COMMUNICATION Receives direction and feedback well from others. Informs supervisors, managers and co-workers of Key issues as appropriate. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES TEAMWORK Maintains a positive working relationship with coWorkers and managers. Demonstrates effective interpersonal skills while gaining respect and Positively influencing others. Promotes teamwork Within the work environment. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES Is able to perform all functions of the job identified Within the job description. Meets expectations in regard to the quality and quantity of work Performed. Is knowledgeable of overall business Operations and programs. RELIABILITY Is punctual and adheres to attendance standards Consistently. Completes projects assigned on a Timely basis. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES APPEARANCE Wears appropriate attire and adheres to grooming Standards. Demonstrates a professional image when Representing the company. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES SAFETY Follows all procedures which ensure a safe environment for themselves, co-workers and Customers. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES EMPLOYEE STRENGTHS : COMMENTS & EXAMPLES AREAS FOR DEVELOPMENT : COMMENTS & EXAMPLES EMPLOYEE COMMENTS EMPLOYEE SIGNATURE & DATE EMPLOYEE PERFORMANCE APPRAISAL (HOD) COMPANY NAME : P.M. ENTERPRISES BRANCH : EMPLOYEE REVIEW BY NAME NAME POSITION POSITION PERIOD OF REVIEW DATE OF REVIEW FROM TO REVIEW DUE DATE INSTRUCTIONS TO COMPLETE EMPLOYEE REVIEW Listed below the areas of performance that may be applied to all employees. Using the following ratings defined, review and evaluate an employee’s performance in each of the key areas for the time period indicated. Ratings are defined as follows: 1 = EXCELLENT 2 = GOOD 3 = AVERAGE 4 = POOR 5 = VERY POOR TECHNICAL Is able to perform all functions of the job identified Within the job description. Meets expectations in regard to the quality and quantity of work Performed. Is knowledgeable of overall business Operations and programs. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES CUSTOMER SERVICE Consistently provides excellent customer service And practices excellent customer service skills. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES COMMUNICATION Receives direction and feedback well from others. Informs supervisors, managers and co-workers of Key issues as appropriate. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES TEAMWORK Maintains a positive working relationship with coWorkers and managers. Demonstrates effective interpersonal skills while gaining respect and Positively influencing others. Promotes teamwork Within the work environment. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES RELIABILITY Is punctual and adheres to attendance standards Consistently. Completes projects assigned on a Timely basis. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES APPEARANCE Wears appropriate attire and adheres to grooming Standards. Demonstrates a professional image when Representing the company. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES SAFETY Follows all procedures which ensure a safe environment for themselves, co-workers and Customers. LEVEL 1 2 3 4 5 COMMENTS & EXAMPLES EMPLOYEE STRENGTHS : COMMENTS & EXAMPLES AREAS FOR DEVELOPMENT : COMMENTS & EXAMPLES APPRAISER COMMENTS & RECOMMENDATIONS APPRAISER SIGNATURE & DATE: EMPLOYEE REVIEW BY NAME NAME POSITION POSITION EMPLOYEE PERFORMANCE APPRAISAL (MANAGEMENT) COMPANY NAME : P.M. ENTERPRISES BRANCH : ERNAKULAM EMPLOYEE REVIEW BY : NAME NAME POSITION POSITION PERIOD OF REVIEW DATE OF REVIEW FROM TO DISCRIPTIONS JOB KNOWLEDGE QUALITY OF WORK PRODUCTIVITY & COMMITMENTS JOB DEPENDABILITY ATTENDANCE & PUNCTUALITY COMMUNICATION & RELATION WITH GUEST / CUSTOMERS COMMUNICATION & RELATION WITH CO WORKERS TEAM WORK ELIGIBLE FOR NEXT LEVEL OVERALL APPRAISAL RATING MANAGEMENT COMMENTS: FINAL RECOMMENDATIONS Vice President / Manager SIGNATURE & DATE Approved By: Managing Director & Date REVIEW DUE DATE Excellent Good Average Poor Very Poor