Value proposition An excellent value proposition is a statement that clearly depicts what a brand has to offer potential customers. Design Sprinkle and splash offers a range of chocolates, including chocolate smash hearts in various design, in which customers can choose the colour of smash heart chocolate, how many colours customer wants, which sprinkles the customers wants to put, which splashing customer wants and how many wordings the customer want to put on smash heart. Customization Our product are also one of a kind customization since we offer a service that allows us to follow a customer’s design request, commonly known as customization services. We make our customer’s chocolates just how they want them. This personalised service is typically requested for a special occasions such as birthday, anniversary, valentine day, bridesmaid propose, baby gender reveal and more. We also custom our own packaging to send to the customer which we put a lot of stickers on box that have our brand name and we ribbon the box. Lastly we provide the thank you card which provide our business details. Delicious Our chocolates is delicious because we only use high quality of ingredients to make sure our chocolates taste premium. That is why our chocolates is suitable for such as birthday party or any occasions. It is also suitable for kids, teenagers and adults. Fast delivery Our priority is on our customer satisfaction, so we will always deliver the chocolates to the customer on time or as quickly as possible to ensure that our customers are not disappointed with our delivery services. As a result, our customers does not have to be worried because we will always sprinkling your day. High quality With the use of high-quality and premium ingredients, or product will emerge as a brand positioning in the minds of our customer. We only uses high quality ingredients to produce a good product and good result to make sure our customers meet with their satisfaction and won’t disappointed. Unique Last but not least, our smash heart chocolates are also unique, this is because where they need to smash the chocolates first using the wooden hammer that we have provide to see what’s inside of chocolates. We can put many things inside of chocolate such as jewellery, money, notes, pictures, candy, phone and many more. Key resources Human resources (worker/ raw material) As a raw materials we need the white chocolates bar or coins to produce our chocolates product. White chocolates is our important ingredient since our products is mostly use the white chocolates. We always have a stocks of white chocolates to avoid of wasting time to go to the bakery many times. So whenever customer wants the chocolate immediately on the same day, we can accepts customer’s last minute order. Furthermore, we have helpers to help us with preparing the products, pack an order, and to deliver them to the customer. Physical resources ( transportation/space) We have some space in our own kitchen to store all of our things such as moulds, sprinkles, food colourings, thank you card, notes, ribbons, boxes, and wooden hammer. The space is also to produce our chocolates, to prepare the chocolates, and to pack a customer order. Moreover, we have our own transportation to delivery to the customers so we can deliver to the customer anytime or as quickly as we can to the customer.