Ravonne Elmore I am very observing. I am very dedicated to get the job done. I am very hard-working and on time. Lansing, IL 60438 ravonne.elmore@gmail.com +1 773 742 7471 I am very dedicated to every job that I have ever worked. I always want to be treated fairly I love jobs that work with you and pay you very well. I work very hard I feel like my time is very consuming. I don’t like for my time to be wasted. And I like to get the job done and go home. I also am very strong and dependent. Authorized to work in the US for any employer Work Experience Delivery Driver NJD DELIVERY SERVICES - Chicago, IL February 2019 to November 2021 Transporting packages and other goods from a mail facility to a personal or business address. Their duties include loading goods, using navigation tools to arrive at the right address and delivering parcels to the correct address. Customer Service Manager (CSM) / team lead Walmart - Lansing, IL March 2018 to June 2020 Ensures that the customers of a company are satisfied. Provide superb customer service by leading and motivating the customer service team, developing loyalty programs, and creating customer satisfaction goals. Supervising the daily operations of the customer service department, Creating a reliable customer loyalty program, Setting customer service goals for team members and helping them reach those goals, Interacting with customers and handling customer queries and complaints in a timely manner, Maintaining relationships with profitable customers, Making weekly and monthly reports and surveys, Staying current on the latest industry trends and techniques. Walmart Cap 2 Associate Walmart - Lansing, IL February 2015 to August 2018 Unload General Merchandise trucks and separated them onto different pallets according to each department. Stock merchandise onto shelves while facing all items to make the store more attractive for the customers. Operated manual and electric pallet jacks to move bulks of merchandise on to the sales floor for stocking. Education High school diploma in Na Penn foster - Scranton, PA August 2018 to March 2020 Commercial Driver's License (CDL) Class C Expires: August 2022 State: IL Skills • Customer service manager (1 year) • Load & unload (3 years) • Delivery driver experience (2 years) • Electric pallet jack (3 years) • Accounting (1 year) • Box truck • Route driving • Commercial driving • Program development • Freight • Forklift • Warehouse experience • Warehouse experience (3 years) • Management (2 years) • Customer Service Store Management Experience Merchandising Management Accounting Pricing Supervising Experience Human Resources Leadership (4 years) Languages • English - Expert Certifications and Licenses Class C driver license November 2020 to August 2022 Can drive box trucks up to 46f Additional Information Front desk