MARKETING RESEARCH FINAL INTERGRATED SUMMATIVE ASSIGNMENT TOTAL: 100 MARKS Competency Requirement: 55% This assignment consists of 7 pages Name:___________________________Campus:_______________________ ID: ______________________________Student Number:______________ Instructions for completion: Read the following instructions carefully before attempting to complete this assignment: This assignment is based on content covered throughout the following modules: o Marketing Research Complete the front cover of the assignment with your details in full. All questions are to be handwritten in a blue or black pen only. All questions are to be answered in the spaces provided on the assignment. Answer all questions, except if/where a choice is provided. Write clearly – illegible assignments cannot be marked. Read the question carefully before answering. All questions are to be answered in your own words as far as possible. You should ensure that you are familiar with the term Plagiarism and note that assignments which are plagiarised may not be accepted. All candidates are required to sign the declaration of authenticity below. Assignments which have not been signed will not be marked. Assignments are to be completed individually and collaboration between candidates is not permitted. Dishonesty will result in your assignment being unaccepted. Assignment submissions are to be hand delivered to your campus and signed in on or before the submission deadline. DECLARATION OF AUTHENTICITY (Learner must complete and sign this document) I_________________________________________IDnumber______________________________ (Full names and surname) Hereby declare that all evidence contained in this assignment was compiled by me and is a true reflection of my abilities and understanding. I further declare that the importance of completing this Final Integrated Summative Assignment was explained to me by the Facilitator, in the process of guiding me, and that I was made fully aware of the Assessment Plan prior to commencement of the module. Learner Signature:____________________________Date________________________________ 20FISA(MKRS) Page 2 of 7 SECTION A 1. Multiple choice – select the correct answer. Circle your answer, e.g. 1.1) a [30] [10] 1.1 An item built or produced to satisfy the needs of a certain group of people. a) Price b) Place c) Product d) Promotion 1.2 Direct spoken communication between sellers and potential customers, either face to face or over a telephone. a) Personal selling b) Mass selling c) Bulk selling d) Sales promotion 1.3 The development and spread of new ideas and products and any good service or idea that is perceived by someone as new. a) Promotion plan b) Action plan c) Innovation Plan d) Marketing Plan 1.4 The purpose of the marketing concept is to help organisations achieve their objectives. The major objective is a) Sales b) Maketing c) Profit d) Customers 1.5 Needs concerned with love, friendship, status and esteem are called a) Physiological needs b) Safety needs c) Personal needs d) Social needs 1.6 The value of a brands total overall strength in the market is known as a) Brand strength b) Brand equity c) Brand power d) Brand equality 1.7 The point at which buyer is aware of a particular brand but has no preference for it. a) Brand recognition b) Brand relevance c) Brand ritual d) Brand repositioning 20FISA(MKRS) Page 3 of 7 1.8 Reserch seeking in-depth, open ended responses, as opposed to yes or no answers a) Quantitative research b) Qualitative research c) Observation d) Interviews 1.9 The process of systematically applying statistical and logical techniques to describe, illustrate, condense, recap and evaluate data is known as a) Data interpretation b) Data manipulation c) Data analysis d) Data processing 1.10 Managers make use of this term to describe objectives that are specific with respect to magnitude and time a) Milestones b) Targets c) Deadlines d) Goals 2. Indicate whether the following statements are true or false. Write down only the question number followed by your answer. [10] a) During the production orientation era, marketing management principles were applied in great detail. ______________ b) It has been said many times in business that if you do not know your target market well enough, your organisation may inevitably fail. ____________ c) When setting the product price, marketers should conider the perceived value that the product offers. _____________ d) Place is the least important part of the prodution mix definition. ___________ e) Marketers need not study consumer needs and wants in detail, but should rather market the product as they see fit. _____________ f) Advetising agencies are specialists in planning and handling mass-selling details for advertisers. ____________ g) Developing a profitable plan will always ensure that customers are satisfied and that the company makes a profit. ____________ h) A persons occupation affects the goods and services which are bought. __________ i) Personal needs are concerned with protection and physical well-being, such as health, food, medicine and exercise. ___________ j) A brand audit is a comprehenive and systematic examination of a brands strategy and a brands identity. ______________ 3. Briefly define the following terms: a) Brand ritual [3] _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 20FISA(MKRS) Page 4 of 7 b) Financial Analysis [2] _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ c) Observation [2] _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ d) Organisational Culture [3] _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ SECTION B [40] Answer the following questions: 4. The 4 P’s of marketing are often referred to. What are the 4 P’s? [4] _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ 5. Once your product is well defined, you need to develop your pricing strategy. In developing this strategy, name five questions which you should ask yourself. [5] __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 20FISA(MKRS) Page 5 of 7 6. Name and briefly explain the three promotion methods. [6] __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 7. List the three basic promotion objectives which try to affect buyer behaviour. [3] __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 8. When deciding on the content of an advertisment, the AIDA concept serves as a guide. Name the four components of the AIDA concept. [4] __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 9. In marketing, a product purchase results from a drive to satisy some need. Name and briefly explain four needs [8] __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _________________________________________________________________________ 20FISA(MKRS) Page 6 of 7 10. Identify and briefly explain the five characteristics of major markets. [10] __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _________________________________________________________________________ SECTION C [30] 11. Name and briefly explain the five stages through which users of new products move through. [10] __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _________________________________________________________________________ 20FISA(MKRS) Page 7 of 7