Instructor’s Manual to accompany Economics of Strategy, Sixth Edition CHAPTER 4: Integration and its Alternatives CHAPTER OUTLINE 1) Introduction 2) What Does It Mean To Be Integrated? The Property Rights Theory of the Firm Alternative Forms of Organizing Transactions Example 4.1: Vertical Integration in a Mountain Paradise Governance Delegation Path Dependence Technical Efficiency versus Agency Efficiency The Technical Efficiency/Agency Efficiency Tradeoff Example 4.2: Gone in a Heartbeat: The Allegheny Health Education and Research Foundation Bankruptcy Real World Evidence Double Marginalization: A Final Integration Consideration Example 4.3: Vertical Integration of the Sales Force in the Insurance Industry 3) Alternatives to Vertical Integration Tapered Integration: Make and Buy Example 4.4: Franchise Heat in China Strategic Alliances and Joint Ventures Example 4.5: Toys “R” Us Enters Japan Implicit Contracts and Long-Term Relationships Example 4.6: Interfirm Business Networks: The Downsides of Keiretsu Business Groups 5) Chapter Summary 6) Questions 7) Endnotes CHAPTER SUMMARY This chapter examines why vertical integration differs across industries, across firms within the same industry, and across different transactions within the same firm. The first part of this chapter assesses the Property Rights Theory (PRT). It then presents evidence on vertical integration from studies of a number of specific industries including automobiles, aerospace, electric utilities, and electronic components industry. The next section examines whether there might be other factors apart from those discussed in Chapter 3 Copyright © 2013 John Wiley & Sons, Inc. Instructor’s Manual Economics of Strategy, Sixth Edition that might drive a firm’s decision to vertically integrate. This section focuses on governance and technological efficiency in vertical integration. It outlines the concept of “path dependence” and the tradeoff between technological efficiency and agency efficiency. The final purpose of this chapter is to explore other ways of organizing exchange besides arm’s-length market contracting and vertical integration. The alternatives discussed include 1) tapered integration (i.e., making and buying), 2) joint ventures and strategic alliances, 3) Japanese keiretsu, and 4) implicit contracts supported by reputational considerations. APPROACHES TO TEACHING THIS CHAPTER Overview This chapter covers different segments, which can be taught separately. The first section covers the concept of the Property Rights Theory (PRT) of the firm. The central idea is brought from chapter 3 where incomplete contracts alter the bargaining power between parties in vertical relationships because of asset ownership. At the end of this section real-world firms are examined to see if they behave according to this theory; much evidence suggests that they do. The next section addresses the ideas of governance, delegation and path dependency. The technological/agency trade-off is explored in light of governance. Students should be encouraged to discuss agency issues as they relate to integration and governance. Technical vs. Agency Efficiency The relationship between Technical and Agency efficiency is one of the main themes of this chapter. Figure 6.1 illustrates the trade-off between technical and agency efficiency and is related to the discussion in Chapter 5 about the benefits and costs of using the market. Agency vs. trade-off concepts should be explained by means of graphs because MBA students find these concepts difficult. ∆T = cost of producing the activity in-house – cost of producing the activity by a market specialist, assuming that both produce as efficiently as possible. “Transactions” cost when activity is performed by a market specialist is defined broadly to include: direct costs of negotiating contracts costs of safeguards against hold-up costs of safeguards against hold-up. inefficiencies due to under-investment in relationship-specific assets and lost opportunities for cost savings due to mistrust. costs associated with breakdowns in coordination and synchronization when activity is purchased. ∆A = “transactions” cost when activity is produced in-house – “transactions” cost when activity is provided by a market specialist. 6-2 Copyright © 2013 John Wiley & Sons, Inc. Economics of Strategy, Sixth Edition Instructor’s Manual "Transactions” cost when activity is produced in-house include: agency and influence costs that arise when hard-edged market incentives are replaced by soft-edged incentives of internal organization. ∆C = ∆T + ∆A = the full cost difference between vertical integration and reliance on market specialist. When ∆ C is positive, in-house production is more costly than reliance on market specialists; when ∆ C is negative, in-house production is less costly than reliance on market specialists. The last section discusses alternatives to vertical integration and arm’s-length market exchange. It introduces four alternatives, namely tapered integration, joint ventures, the Japanese keiretsu and longterm implicit contracts. The main point is that some economic trade-offs are useful in thinking about decisions and desirability of these organizations. Alternatives to Vertical Integration 1. Tapered Integration: Flexibility to grow without big capital outlays, gaining of valuable cost information to help in negotiation with market firms and protection against holdup problems 2. Strategic Alliances and Joint Ventures: Ideal for situations where contracting difficult to write and investment in relationship-specific assets need to be made by both parties. Alliances work when it is too costly for one party to develop the necessary expertise. When the opportunity is transitory alliances are better than outright mergers. Sometimes government regulation can require alliances rather than a unitary firm (e.g., foreign firms required to partner with domestic firms). 3. Collaborative Relationships: Sub-contractor networks, chaebols, and keiretsus. Long-term relationships and implicit contracts make for cooperation among firms. DEFINITIONS Agency Efficiency: The extent to which a firm’s administration and/or production costs are raised due to transaction and coordination costs of arm’s-length market exchanges or agency and influence costs of internal organization. Implicit Contract: Unstated understanding between parties in a business relationship. Joint Venture: A particular type of strategic alliance where two or more firms create and jointly own a new independent organization. Keiretsu: Close semiformal relationships among buyers and suppliers, best embodied by the Japanese. Strategic Alliance: Two or more firms agree to collaborate on a project or to share information or productive resources. Technical Efficiency: The extent to which a firm uses least-cost production techniques. Copyright © 2013 John Wiley & Sons, Inc. 6-3 Instructor’s Manual Economics of Strategy, Sixth Edition Tapered Integration: A combination of vertical integration and market exchanges. Under this process, the firm makes some quantity of the input internally and buys the rest from independent firms. SUGGESTED HARVARD CASE STUDIES Hudepohl Brewing Company (HBS 9-381-092). Hudepohl is a private company. Presents the problem of how an established regional brewer can survive the onslaught of national breweries, some of which are being cross-subsidized by diversified parent companies. Requires detailed analysis of what operations are profitable and unprofitable for Hudepohl, in addition to industry and competitive analysis. This case can be taught with some combination of the following chapters: 2, 9, 15, and 16. You may want to ask students to think of the following questions in preparation for the case: a) How well is H doing? Is Bob Pohl’s optimism about H’s future justified? b) How have the fundamental economics of the beer business changed over the 20–30 years prior to the time of the case? Have these changes helped or hurt H? c) What are the markets that H competes in? Which are H’s strongest markets? Which are its most profitable markets? d) How efficient are H’s manufacturing and distribution facilities in comparison with other beer companies? Which activities need to be changed or dropped? e) What are H’s strengths? What resources or assets does H have that its competitors do not have? Does Pohl’s strategy exploit H’s resources, capabilities, and competitive advantages? f) What alternative strategies might Pohl adapt? More generally, how would you recommend that H position itself in the beer market, given H’s resources and assets and given the strategies of its rivals in the beer industry? g) Profit Analysis by Segment: Calculate or estimate H’s production costs and profit margins for each of its four “product lines” shown in Table B: (1) draft beer sold to independent distributors, (2) draft beer distributed by H, (3) packaged beer sold to independent distributors, and (4) packaged beer distributed by H. h) Value Added: Using the above profit calculations, calculate the value added at each stage of H’s vertical chain. Can you explain the differences in the profitability across these product lines? i) Segment Analysis: To the extent possible, calculate H’s market share in each of its market segments. (What are the criteria you are using to distinguish H’s different market segments?) Pepsi-Cola Beverages (HBS Case 9-390-034 A). Responding to changes in Pepsi-Cola’s competitive environment, Roger Enrico, President and CEO of PepsiCo Worldwide Beverages, formed a task force to investigate a possible reorganization of Pepsi’s domestic soft drink business. The task force recommends reorganizing along geographic lines. The group has put forth two options: 1) full decentralization or 2) a matrix organization. Ask students to analyze the options and make their own proposals for carrying out a re-organization. They should also be asked to consider other options to deal with Pepsi’s problems that don’t center on reorganization. This case can be assigned with some combination of Chapters 5, 9, 10, 11, 14, 15, 16, 17, and 18. You may want to ask students to think of the following thought questions in preparation for the case: 6-4 Copyright © 2013 John Wiley & Sons, Inc. Economics of Strategy, Sixth Edition Instructor’s Manual a) Perform a five-forces analysis on the soft drink industry. What is your qualitative assessment of this industry? b) Why are concentrate producers like Coke and Pepsi so profitable? c) Why do concentrate producers have an incentive to buy bottlers? d) Why are bottlers given the right to bottler Coke or Pepsi in perpetuity? Philips Compact Disc Introduction (HBS 9-792-035). Presents the perspective of Philips in 1979, after technical development of the CD was complete, but three years before it was introduced commercially. At that time, Philips’ management had to decide whether to attempt to establish a CD standard through an alliance with another consumer electronics firm. This case raises questions regarding the costs and benefits of standardization, optimal pricing of CD players and discs (given their complementarity), optimal pricing of a durable good, and the effects of proprietary information on entry strategies. Also requires analysis of several related industries, with special attention to opportunities to invest in product specific capital. This case can be assigned with some combination of Chapters 5, 11, and 16. You may want to ask students to think of the following questions in preparation for the case: a) What are the cost and benefits to Philips in having its standard accepted as the industry-wide format (in the hardware)? How does the degree of Philips vertical integration affect its incentives in the development of the hardware? How does its vertical integration affect its chances of having its standard being adapted? How does its vertical integration effect how profitable Philips will be in the hardware? b) How does Philips ownership in a record company effect its position in the market for hardware? c) Will hardware manufacturers be able to successfully engage in product differentiation? What factors affect your answer? d) Under what conditions should Philips build extensive disc pressing capacity in the U.S. and under what condition should Philips wait one year? Tombow Pencil Co. Ltd. (HBS 9-692-011). This case illustrates how another firm (in another country) struggles with a similar make-or-buy problem. While the most prominent issues in the case are the “boundaries of the firm” questions, the case also raises issues related to product market competition and the role of product variety, marketing channels, and organizational issues involving the coordination of marketing, sales, and production inside Tombow. The case also presents the differences between Keiretsu (networks of long-term relationships) and arms-length market contracting. It introduces students to the idea that assignment of ownership rights can solve problems that arise due to physical asset specificity (hold-up, human asset specificity). As with Nucleon (see Chapter 5), it shows that there are strong relationships between production strategy, product market strategy, and the make-or-buy decision. This case can be taught with some combination of the following chapters: 5, 13, 14, 16, and 17. You may want to ask students to think of the following questions in preparation for the case: a) What is Tombow Pencil’s current financial position? Look at Tombow’s financial statement, and compare their financial ratios to Mitsubishi’s. In particular what would the impact be on Tombow’s profits if they could reduce their inventory/sales ratio to Mitsubishi’s level? b) Is the Japanese pencil industry profitable? Are there some segments that are more profitable than others? Copyright © 2013 John Wiley & Sons, Inc. 6-5 Instructor’s Manual Economics of Strategy, Sixth Edition c) Compare the vertical chains for wooden pencils and the Object EO pencil (which will be our metaphor for mechanical pencils in general). Are the differences in the vertical scope/vertical boundaries in these two chains consistent with the underlying economics of make or buy decisions? Why does Ogawa feel the need to reexamine the production system for the EO pencil, given that Tombow’s vertical relationship have served them well for so long? d) What recommendations would you make for Tombow? Consider both the market position (product line, quality, price point, etc.) the horizontal and vertical scope, and the organization of the company. EXTRA READINGS The sources below provide additional resources concerning the theories and examples of the chapter. Anderson, E., and D. C. Schmittlein, “Integration of Sales Force: An Empirical Examination,” RAND Journal of Economics, 15, 1984, pp. 385–395. Arrow, K., “Vertical Integration and Communication,” Bell Journal of Economics, 6, 1975, pp. 173–182. Borenstein, S., and R. Gilbert, “Uncle Sam at the Gas Pump: Causes and Consequences of Regulating Gasoline Distribution,” Regulation, 1993, pp. 63–75. Caves, R., and D. Barton, Efficiency in US Manufacturing Industries, Cambridge: MIT Press, 1990. Chandler, A. D., Jr., Scale and Scope: the Dynamics of Industrial Capitalism, Cambridge, MA, Belknap, 1990. Clark, R., The Japanese Company, New Haven: Yale University, 1979. Davidow, W. H., and M. S. Malone, The Virtual Corporation, New York: Harper Business, 1992. Grossman, S., and O. Hart, “The Costs and Benefits of Ownership: A Theory of Vertical and Lateral Integration,” Journal of Political Economy, 94, 1986, pp. 691–719. Joskow, P., “Vertical Integration and Long-Term Contracts: The Case of Coal-Burning Electric Generating Plants,” Journal of Law, Economics and Organization, 33, 1985, pp. 32–80. Klein, B., “Vertical Integration as Organizational Ownership,” Journal of Law, Economics, and Organization, 1989, pp. 199–213.<Author Query>Please add volume number</Author Query> Machlup, F., and M. Taber, “Bilateral Monopoly, Successive Monopoly, and Vertical Integration,” Economist, 27, 1950, pp. 101–119. Masten, S., “The Organization of Production: Evidence from the Aerospace Industry,” Journal of Law and Economics, 27, 1984, pp. 403–417. Masten, S., J. W. Meehan, and E. A. Snyder, “Vertical Integration in the U.S. Auto Industry: A Note on the Influence of Transactions Specific Assets,” Journal of Economic Behavior and Organization, 12, 1989, pp. 265–273. McKenzie L.W., “Ideal Output and the Interdependence of Firms,” Economic Journal, 61, 1951, pp. 785– 803. Monteverde, K., and D. Teece, “Supplier Switching Costs and Vertical Integration in the Automobile Industry,” Bell Journal of Economics, 13, 1982, pp. 206–213. Ohmae, K., “The Global Logic of Strategic Alliances,” Harvard Business Review, March–April 1989, pp. 143–154. Perry, M. K., “Forward Integration by Alcoa: 1888–1930,” Journal of Industrial Economics, 29, 1980, pp. 37–53. 6-6 Copyright © 2013 John Wiley & Sons, Inc. Economics of Strategy, Sixth Edition Instructor’s Manual Perry, M., “Price Discrimination by Forward Integration", Bell Journal of Economics, 9, 1978, pp. 209– 217. Peters, T., Liberation Management. Necessary Disorganization for the Nanosecond Nineties, New York, Knopf, 1992. Spengler, J. J., “Vertical Integration and Antitrust Policy,” Journal of Political Economy, 53, 1950, pp. 347–352. Wallace, D. H., Market Control in the Aluminum Industry, Cambridge, MA, Harvard University Press, 1937. Williamson, O. E., Antitrust Economics, Oxford, UK, Basil Blackwell, 1987, chaps. 1 through 4, for a discussion of the role of transactions cost considerations in antitrust policy. Williamson, O., “Strategizing, Economizing and Economic Organization,” Strategic Management Journal, 12, 1991, pp. 75–94. SUGGESTED ANSWERS TO END-OF-CHAPTER QUESTIONS 1. What is the property rights theory of the firm? Is this theory consistent with the theories of vertical integration described in Chapter 3? The property rights theory (PRT) of the firm states that integration determines the ownership and control of assets and it is through ownership and control that firms are able to exploit contractual incompleteness. Integration matters because it determines who gets to control resources, make decisions, and allocate profits when contracts are incomplete and trading partners disagree. The PRT is consistent with the theories of vertical integration described in chapter 3. PRT controls the resolution of the make-or-buy decision and that outcome is dependent on which firm controls assets and the right to disburse revenues from those assets. Because contracts are incomplete, vertical integration occurs in accordance with the PRT so firms can control the relationship specific assets. 2. Use property rights theory to explain why stockbrokers are permitted to keep their client lists (i.e., continue to contact and do business with clients) if they are dismissed from their jobs and find employment at another brokerage house. The time required to develop of client lists is the key investment in the sales portion of stock brokerage. According to PRT, the integration decision should turn on the relative of importance in developing persistent clients by stock brokers versus list-building activities by the brokerage house. Clients are loyal to their broker because they deal with, and trust, their judgment, while they have little or no loyalty to the brokerage house who they view merely as the “order taker” that execute their invest trades. The investment (ownership) of client lists, therefore, needs to be made by the stock broker not the firm. A brokerage firm’s assets are tied to each of its clients, and clients are the largest source of total profits of the firm. The nature of the relationship between a stockbroker and client is relationshipspecific. The broker has ownership of each of his/her clients. The broker is investing the time and information into developing these relationships. Therefore, the broker has the ownership of those assets. Accordingly, the broker has residual rights to the ownership and control of clients. When Copyright © 2013 John Wiley & Sons, Inc. 6-7 Instructor’s Manual Economics of Strategy, Sixth Edition ownership of the broker changes, the broker’s relationship-specific assets, the selling party, the original brokerage firm, loses the clients. While ownership of specialized physical assets can be transferred, ownership of specialized human capital can’t be. The brokerage house simply provides products. It is the broker who sources and services their clientele. The nature of the product (stock trades) dictates that brokerage houses allow the stock brokers to keep client lists. Customers often have an incentive to switch their brokerage business to obtain better value for money. This is particularly true for clients doing high volume of trades. In these circumstances it becomes important for the broker to generate extra effort to keep the client. If the broker has the ownership of the asset (client list), he is not subject to holdup by the brokerage house. If he did not own the client list, the brokerage house could force the broker to accept lower commissions. This would reduce the incentive for the broker to try hard to generate business for the brokerage house. 3. “Integrated firms are more efficient than independent firms if the central office is more efficient than the courts.” Explain this statement. To what extent do you agree? The production of a good or service by a firm can either have some or all of its processes made or bought. If the firm is able to exercise strong governance and internal controls over its integrated processes, its costs from agency and coordination effects will be minimal. Comparatively, if the firm does not have an efficient central control system over its processes, then its productions costs will be high. Purchasing upstream and downstream processes can offset the high costs of central office efficiency and administration, but only to the extent the contracts for those processes are near complete. Incomplete contracts can result in litigation which increases the cost of buying versus making production. This quote implies that all, or most, contracts are incomplete to the extent they will end in litigation. Likewise it assumes the cost of that litigation will exceed the expense of strong central office controls. Most contracts do not end in litigation and therefore the cost of buying versus making is most likely skewed towards buying. 4. How is your ownership of Economics of Strategy path dependent? To what extent does this path dependency provide you with a unique opportunity to exploit what you learned from this book? The ownership of the book allows me to exploit its information. Since I own the book, I possess the value of the information it contains. Were I to merely have rented the book, I would lose the ability to utilize the knowledge it contains (assuming I need to refer to it) once the rental period expired. I can exploit this ownership by selling my access to the book and the knowledge it contains. Essentially, I can “rent” the knowledge for a revenue stream to individuals who either need information from the book, or the opportunity to use the book itself. 5. Why is the “technical efficiency” line in Figure 4.1 above the x-axis? Why does the “agency efficiency” line cross the x-axis? 6-8 Copyright © 2013 John Wiley & Sons, Inc. Economics of Strategy, Sixth Edition Instructor’s Manual The technical efficiency line represents the minimum cost of production under vertical integration minus the minimum cost of production under arm’s-length market exchange. The technical efficiency line is above the x-axis indicating that the minimum cost of production under vertical integration is higher than the minimum cost of production under arm’s-length market exchange, irrespective of the level of asset specificity. The reason costs are higher under internal organization is that outside suppliers can aggregate demands from other buyers and thus can take better advantage of economies of scale and scope to lower production costs. The agency efficiency line represents the transactions costs when production is vertically integrated minus the transactions costs when it is organized through an arm’s-length market exchange. The agency efficiency line is positive for low levels of asset specificity and negative for high levels of asset specificity. When asset specificity is low, the probability of hold up is low. In the absence of a significant risk of hold up, market exchange is likely to be more agency efficient than vertical integration because independent firms often face stronger incentives to innovate and to control production costs than divisions of vertically integrated firms (see Chapter 5). Agency costs of market exchange increase with the level of asset specificity—above some threshold of asset specificity, using the market entails higher transactions costs than using an internal organization. 6. Why is the “technical efficiency” line in Figure 6.1 above the x-axis? Why does the “agency efficiency” line cross the x-axis? The technical efficiency line represents the minimum cost of production under vertical integration minus the minimum cost of production under arm’s-length market exchange. The technical efficiency line is above the x-axis indicating that the minimum cost of production under vertical integration is higher than the minimum cost of production under arm’s-length market exchange, irrespective of the level of asset specificity. The reason costs are higher under internal organization is that outside suppliers can aggregate demands from other buyers and thus can take better advantage of economies of scale and scope to lower production costs. The agency efficiency line represents the transactions costs when production is vertically integrated minus the transactions costs when it is organized through an arm’s-length market exchange. The agency efficiency line is positive for low levels of asset specificity and negative for high levels of asset specificity. When asset specificity is low, the probability of hold up is low. In the absence of a significant risk of hold up, market exchange is likely to be more agency efficient than vertical integration because independent firms often face stronger incentives to innovate and to control production costs than divisions of vertically integrated firms (see Chapter 5). Agency costs of market exchange increase with the level of asset specificity—above some threshold of asset specificity, using the market entails higher transactions costs than using an internal organization. 7. How might globalization and advances in information technology affect the tradeoffs between technical and agency efficiency? Globalization and advances in information technology reduce agency costs and increase the incentive to buy rather than make processes. Technical efficiency possessed by the firm becomes less valuable when specialized processes can be more easily and reliably bought. Additionally, the reduction in agency costs increases the likelihood that the contracting firm Copyright © 2013 John Wiley & Sons, Inc. 6-9 Instructor’s Manual Economics of Strategy, Sixth Edition can realize economies of scale further reducing total production costs beyond those that were obtained with vertically integrated technical efficiency. Globalizations and advances in information technology “tip” the tradeoff between technical and agency efficiency towards agency efficiency. 8. Is the following statement correct? “Double marginalization helps firms because it enables them to raise prices.” No. Double marginalization is the issues that arise when an input supplier with market power exploits that power by selling above its marginal costs to a manufacturer with market power that similarly sells the finished product above its marginal costs. This “double counting” results in the final product price being higher than the optimal market price to maximize profits. While a firm may raise its price to compensate for the economic profit of the supplier firm, the sum of profits earned by both firms will be less than their combined maximized profit because a lesser quantity will be sold in the market resulting in a loss of total revenue. 9. Analysts often array strategic alliances and joint ventures on a continuum that begins with “using the market” and ends with “full integration”. Do you agree that these fall along a natural continuum? No. Alliances and joint ventures fall somewhere between arm’s-length market transactions and full vertical integration. As in arm’s-length market transactions, the parties to the alliance remain independent business organizations. But a strategic alliance involves much more coordination, cooperation, and information sharing than an arm’s-length transaction. A joint venture is a particular type of strategic alliance in which two or more firms create, and jointly own, a new independent organization. The firms involved with a joint venture integrate a subset of their firm’s assets with the assets of one or more other firms 10. How are franchising and tapered integration similar? How do these strategies differ? Franchising and tapered integration are similar in that franchising allows a firm to utilize downstream suppliers to sell, distribute and deliver their products, while tapered integration allows firms to likewise downstream apportion of their products through other firms. An example would be McDonalds which owns several stores itself and is the final provider of sales, products and service to customers, yet it also franchises locations and those owner firms become the final provider of the goods and services. Both cases are similar in that McDonalds receives revenue from its franchisees as well as from its integrated direct tapered sales – and likewise in both cases, customers receive the same Big Macs and French fries. These strategies differ because in the franchise case, the firm licenses it products and relies on the completeness of its contracts to maximize revenue and profits. In tapered integration, the firm is in control of a portion of its production and sales and it does not rely on contracting to maximize revenue and profits, but rather its ability to manage its technical 6-10 Copyright © 2013 John Wiley & Sons, Inc. Economics of Strategy, Sixth Edition Instructor’s Manual costs. 11. Most people rely on implicit costs in their everyday lives. Can you give some examples? What alternatives did you have to achieve the desire outcome? An example would be the division of labor within a household where two roommates share the kitchen responsibilities with an implicit contract whereby one person prepares the meals and the other person cleans the dishes afterwards. This informal (implicit) arrangement works because each party knows if they do not do their part, the other party will likewise renege and both will suffer higher implicit costs individually and collectively. An alternative to this implicit arrangement would be to have both roommates contribute money to a fund and jointly hire a cook to prepare their meals and clean the kitchen. Likewise, the roommates could pay each other for their service of cooking and cleaning. Another example would be table service in a restaurant. The implicit cost of good service is the expectation the server will receive a tip at the end of the meal. This is not a contract, and certainly not enforceable in court, but the implicit contract between the diner and the server is honored because both parties are compensated for their effort. The diner receives good service in return for a paying a fee (the tip) and the server receives revenue (the tip) in return for providing good service. The desired outcome could alternatively be achieved by initially paying ahigher wage to the server and charging a higher menu price for the food. This higher salary would incent the server to provide good service or lose a high paying job, and the diner would willingly pay the higher menu prices if not tip was required. 12. Suppose you observed a hostile takeover and that the aftermath of the deal included plant closings, layoffs, and reduced compensation for some remaining workers in the acquired firm. What would you need to know about this acquisition to determine whether it would be best characterized by value creation or value redistribution? The level of vertical integration in the merged firms would provide key insight into whether the acquisition was characterized by value creation or value redistribution. If the plant closings and layoffs were of processes already owned by the acquiring firm, then value redistribution would be the primary objective of the acquisition. However, if the plant closings and layoffs were due to increased central office efficiency then value creation would be the motivating factor. Essentially, the key question would be to ask whether the layoffs and closings were of duplicative processes, or due to efficiencies gained from vertical integration. Copyright © 2013 John Wiley & Sons, Inc. 6-11 Instructor’s Manual Economics of Strategy, Sixth Edition 13. What does the keiretsu system have in common with traditional strategic alliances and joint ventures? What are some of the differences? Keiretsu are closely related to subcontractor networks, but they involve a somewhat more formalized set of institutional linkages. Usually the key elements of the vertical chain are represented in a keiretsu. The firms in a keiretsu exchange equity shares, and place individuals on each other’s boards of directors—U.S. firms are in many cases prohibited from these practices under the U.S. antitrust laws. 14. How are business groups like Tata similar to traditional diversified firms like General Electric? How are they different? Business groups like Tata are similar to traditional diversified firms in that they typically maintain a uniform code of conduct and governance across their diverse business groups. Diversified firms such as General Electric maintain strong corporate control over their divisions, yet allow independent management of product specific issues. Buisiness grouips like Tata do the same, exercising group culture and value propositions while allowing the individual businesses to independently manage their products and markets. Goups like Tat differ from traditional diversified firms because they do not own all of the individual assets, but rather, they rely on contracts to achieve vertical integration. Firms like General Electric may purchase upstream or downstream processes, but within their technical expertise they own and control those assets. Groups like Tata depend on informal contracts and relationships to achieve vertical integration of possessed technical expertise. 15. The following is an excerpt from an actual strategic plan (company and product names have been changed to protect the innocent): Acme’s primary raw material is PVC sheet that is produced by three major vendors within the United States. Acme, a small consumer products manufacturer, is consolidating down to a single vendor. Continued growth by this vendor assures Acme that it will be able to meet its needs in the future. Assume that Acme's chosen vendor will grow as forecast. Offer a scenario to Acme management that might convince them that they should rethink their decision to rely on a single vendor. What do you recommend that Acme do to minimize the risk(s) that you have identified? Are there any drawbacks with your recommendation? Acme must have a valid reason for using a single supplier. A key merit of Acme's approach is asset specificity on the vendor's side, when the vendor might be encouraged to make specific investments. However, there is the potential of hold-up problems created by decreasing the number of vendors down from three to one. The likelihood of holdup problems would depend on the degree of asset specificity and switching costs. The amount of implicit and explicit costs related to hold-up problems would depend on the level of inventory, customers' expectations and brand reputation. For example, if Acme can only produce its product with Company X's component and Company X ceases shipments, unless Acme has sufficient amount in inventory of the components, Acme will incur significant losses immediately due to lack of sales. 6-12 Copyright © 2013 John Wiley & Sons, Inc. Economics of Strategy, Sixth Edition Instructor’s Manual In order to minimize its risks, Acme could second source or backward integrate (partially or fully). Second sourcing or backward integration protects the firm from holdup but may drive costs by reducing purchasing discounts, increasing production coordination and requiring additional investments by the second source. An alternative solution would be for Acme to consider tapered integration. Tapered integration poses the usual make-or-buy problems, such as high costs, coordination problems, and poor incentives. Copyright © 2013 John Wiley & Sons, Inc. 6-13