Arshad Nawazish Associate Director Growth & Strategy at Cuemath Phone: +91-7389951996 Email: arshadnawazish7@gmail.com Passionate, Enthusiastic,Self Motivated and Career Oriented. EXPERIENCE Cuemath April 2021 to Present Associate Director: Growth & Strategy Leading sales operations for India and International business for both math and coding courses in the K-12 segment. Presence marked in US, Canada, UK, Middle East and 6 other countries from the Asia Pacific. Building and running a 100+ team strength and owning 2M ARR revenue for the organization. Cuemath is an Ed-tech post-Series-C company backed by USF, Sequoia, Google Capital, Alpha wave, and Lightstone Aspada. Managing a team of 85 Sales Manager & 3 Team leaders for handling 2M ARR revenue for the organization. WhiteHat Jr Aug 2020 to April 2021 Sales Team Lead A) Recruit, Train, and Coach the Sales Team:1. Recruit and train to ensure that there is enough strength to handle the sales projections 15 days in advance 2. Provide training, help, and second voice to the sales advisors to help them achieve their targets 3. Develop rebuttals for the evolving customer queries and train the team members on the same 4. Work with the Training Manager to ensure the success of trainees B) Set goals and measure/audit performance of each team member:- 1. Develop sales target for each of the team member and explain them the same with deadlines 2. Measure daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations 3. Conduct daily team hurdles to brief the team on the team and individual targets 4. Motivate team members to meet and exceed targets 5. Initiate Performance Improvement Plans for regular non-performers and provide training interventions, feedbacks in coordination with the Training Manager 6. Audit calls, emails to ensure productivity and 100% compliance to processes for each team member C) Prepare Sales Reports and Strategy Recommendations:1. Monitor CRM sales reports and present weekly/biweekly sales reports to management with recommendations 2. Ensure correctness of data at all times, report daily performance to the Sales Head 3. Ensure meeting daily/Monthly KPIs - Revenue, conversion%, Average Revenue per User, etc D) Keep Informed of New Products and Services :1. Learn about the benchmark sales practices and implement the same in the organization 2. Study competition and train the team to handle questions related to competition WhiteHat Jr Jun 2020 to Aug 2020 Senior Inside Sales Manager As the 50th sales manager and core team member, I was responsible for creating a sales strategy, standardize processes, formulate systems, & develop training modules. Handled end-to-end ₹100 crore P&L responsibility, managing India, International, and combined shifts in growing WhiteHatJr business across geographies. Toppr Mar 2020 to May 2020 Mentor Customer Success Facilitated team-building workshops. Conducted 10+ successful workshops pan India, handling entire process including content, recruitment, and training; generated over ₹ 1M revenue. Launched VLearn to make it the most profitable product that added 40% to company gross margins. Grannus Premiere Wellness Services Pvt Ltd Assistant Manager Sales & Marketing Feb 2019 to Feb 2020 .Identifies business opportunities by identifying prospects and evaluating their position to sell, researching and analyzing sales options. .Sells products by establishing contact and developing relationships with prospects; recommending solutions. .Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. .Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. .Prepares reports by collecting, analyzing, and summarizing information. .Maintains quality service by establishing and enforcing organization standards. .Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; .establishing personal networks; bench marking state-of-the-art practices; participating in professional societies. McDonald's Jun 2018 to Feb 2019 Training Manager .Ensuring strategic alignment of the training department with business goals .Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance .Identifying training needs by consulting with stakeholders and using needs assessments .Developing and delivering training solutions that meet business needs .Optimizing training processes for efficiency Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training .Managing the technologies and technical personnel required to develop, manage and deliver training ITC Hotels Apr 2017 to Jul 2017 Cluster Revenue Manager -Revenue Management (Trainee) .Ensure that sales and pricing strategies are based on the sound commercial judgment through effective analysis and reporting • Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures • Ensure effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risks • Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls • Integrate with other functions to ensure we exceed our customer’s, owner’s and shareholder expectations • Inventory Control: Manages and maintains Group and Transient inventory controls • Sales and Pricing Strategy: Develops, monitors and adjusts sales and pricing strategies • Information Analysis and Monitoring: Provides critical analysis of strategies, room statistics, and demand factors • Forecasting: Prepare all weekly, monthly, 3-month forecast and budget using appropriate systems and tools The Good People Oct 2016 to Feb 2017 Sales&marketing Taj Falaknuma Palace Jul 2016 to Oct 2016 Industrial Trainee -4 months training from Taj Falaknuma Palace -Observing the team handling by supervisor&manager -To help the supervisor and assistant manager in serving customers. -How to manage a Banquet function or event with effective manner. -To solve the Guests problem. -Understanding the administration activities. -Learn How to Successfully manage a 5 star Heritage Property. Gained Hands On Experience 5 Star Hotels ,Areas Of Training Included Restaurant,Bar,Room service,Kitchen,Housekeeping,front Office,sales, banquet sales EDUCATION IHM BACHELOR'S DEGREE IN H&HA 2015 to 2018 SKILLS Hospitality Management, Hotel Management, Rooms Division, Hospitality Industry, Revenue Analysis, Food & Beverage, Yield Management, Tourism, Customer Satisfaction, Operations Management, Opera, Event Management, Strategic Planning, Budgeting, Travel, Sales Process, Invoicing, Business-to-Business (B2B), Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, MICROS, Management Information Systems (MIS), Organization Skills, Management, Training, Teamwork, Customer Service, Leadership, Team Motivation, Motivational Speaking, Training & Development, Guest Service Management, Team Management, Leadership Development, Training Delivery, Negotiation, Good listening skills, Self motivator, Crew Coordination, Team work skill, Good leadership skill, Hardworker, Disciplined, Sales Strategy, Sales & Marketing, Sales Management, Inbound sales, Sales HONORS Best salesmanship Award Best Butler Professional Best Performer on Shift Rockstar Rookie LANGUAGES French (Limited working proficiency), English (Full professional proficiency) CERTIFICATIONS Completed on-line course (FOC) released by FICCI and Medvarsity which is really helpful in the current situation. Medvarsity Online Ltd Apr 2020
