SPEAKING 1. A: Hello! B: May I speak to Mr. Stock, please? A: Speaking. B: Good morning, Mr. Stock. This is Surikov calling. A: Good morning, Mr. Surikov. 2. A: Hello. B: Could I speak to Mr. Ivanov? A: Who's calling, please? B: This is Brown from the Foreign Office. A: Thank you. I'm putting you through. C: Ivanov speaking. 3. A: Russian Embassy. Good morning. B: Good morning. Could you put me through to Mr. Sokolov? A: Sorry. The line is engaged. Can you hold on? B: All right. Thank you. 4. A: Five-seven-three; one-nine-oh-four. B: Good evening. Can I speak to Mr. Jones, please? A: Sorry. Mr. Jones is on the other line. Will you wait, please? B: All right. A: Sorry to have kept you waiting. I'm putting Mr. Jones on the line. B: Thank you. 5. A: Hello. B: Hello. David Black speaking. May I have a word with Mr. Ivanov? A: I'll see if he is in. (A minute later.) I'm afraid Mr. Ivanov is out at the moment. B: Could you take a message? A: Yes, of course. 6. A: Hello. This is Petrov from the Russian Trade Delegation. Could you put me through to Mr. Russel, please? B: Hold on a moment, please. Sorry. Mr. Russel is not in now and he won't be back until late this afternoon. A: Would you ask him to call me when he gets back? B: Certainly. 7. A: Hello. May I speak to Mr. Roberts? B: Sorry, sir. Mr. Roberts is not available. Is there any message? A: No, thank you, I'll call back later. B: Right. Goodbye. 8. A: Hello. May I speak with Mr. Black for a minute? B: Hold the line, please. A: Thank you. B: Sorry. There is no reply at his number. 9. A: Foreign Office. Good afternoon. Can I help you? B: Good afternoon. I'd like to speak to Mr. Tate. A: What extension, please? B: I think it's twenty-three. A: Thank you. (After a moment.) You are through. 10. A: Good morning. B: Good morning. May I have extension thirty-two, please? A: Busy. Will you hold on, please? B: Yes. Thank you. 11. A: Good morning. May I speak to Mr. Parsons? B: Mr. Who? A: Parsons. P-a-r-s-o-n-s. B: Oh, I see. Mr. Parsons. I thought at first you said Marshall. Could you give me your name, please? A: Yes, Stogov. S - for sugar, T - for Tommy, O - for orange, G - for George, O - for orange, V - for Victor. B: Thank you, Mr. Stogov. Trying to connect you. 12. A: Three-four-five; eight-double seven-nine. B: Can I speak to Mr. Scott? A: I'm afraid you've got the wrong number. B: Oh, sorry to have troubled you. A: That's all right. 13. A: Hello. I'd like to talk to Mr. Smith. B: I'm afraid you have the wrong number. What number were you calling? A: I was calling 340-1907. B: This is 340-1907. But there is no one by the name of Smith here. This is a private residence. A: I'm sorry to have bothered you. B: That's quite all right. 14. A: I'm sorry. I can't hear what you are saying. Could you speak up, please. B: Hello, hello... Are you there? A: Your voice is fading and there's some background noise interfering. Hello, hello... (No reply.) Operator, we had a very bad connection and could scarcely hear each other. Then we were cut off completely. Could you help us? OPERATOR: Yes, sir. I'll try to do something about it. 15. A: International. Good evening. B: Good evening. I want to book a call to Moscow for 10 p.m. My name is Grachev. A: Good. What number are you calling from? B: It's 843-1227. A: What number do you want in Moscow? B: 244-40-90. A: Would you like to make it personal? B: No. I just want a station-to-station call. A: Thank you. 16. A: Number, please. B: 437-8181. Can I have a personal call to Manchester 645-9302 with ADC, please? A: Will it be on credit? B: Yes, it will. A: Who are you calling? B: Mr. Kapp. A: Your number, please? B: 01-193-4005. 17. A: I'm terribly sorry that you have been disconnected. I'll try to connect you again. (After a moment.) There seems to be some interruption in our connection with Chicago. I'll call you back as soon as there is another circuit open. B: Will it take very long? A: It's hard to say. I'll keep working on your call and ring you as soon as I have your party again. It shouldn't be more than ten or fifteen minutes. B: Thank you. I'll wait for your call. 18. A: Hello. I'm wondering if you could help me. I've been dialling 3401908 for the past hour but I can't get through. B: One moment, please. I'll check the line. (After a moment.) You are through now, sir. Go ahead, please. A: Thank you. 19. A: Good afternoon. Is Mr. Courtney in, please? SECRETARY: Good afternoon, I'll see if he is in the office. Hold on the line, please... Sorry, he is in a meeting with his aids now. Could he call you back? A: No, thank you, I'll call him again. 20. A: Good evening. This is Abrahams of Social Welfare. Could I speak with Mr. Kuzin, please? SECRETARY: I'm sorry, Mr. Abrahams. Mr. Kuzin has already left. Can I take a message? A: No, thank you. I'll call him tomorrow morning.