1st step in the Computer Troubleshooting Process?
Test the theory
Identify the problem
Establish a plan
Establish a theory
2nd step in the Computer Troubleshooting Process?
Test the theory
Identify the problem
Establish a plan
Establish a theory
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3rd step in the Computer Troubleshooting Process?
Test the theory
Identify the problem
Establish a plan
Establish a theory
4th step in the Computer Troubleshooting Process?
Test the theory
Identify the problem
Establish a plan
Establish a theory
5th step in the Computer Troubleshooting Process?
Verify full system functionality
Create a Plan of action
Test the Plan
Document findings