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Wayfinding in Libraries: Can Problems Be Predicted?
Article in Journal of Map & Geography Libraries · January 2012
DOI: 10.1080/15420353.2011.622456
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Journal of Map And Geography Libraries, 8:21–38, 2012
Copyright © Taylor & Francis Group, LLC
ISSN: 1542-0353 print / 1542-0361 online
DOI: 10.1080/15420353.2011.622456
Wayfinding in Libraries: Can Problems
Be Predicted?
RUI LI and ALEXANDER KLIPPEL
Pennsylvania State University, University Park, PA, USA
The main library at the authors’ university campus, with its large
size and multiple-level structures, is challenging for patrons to navigate. Requests for directions are among the most frequently posed
questions at help desks in this library. As a first step toward improving wayfinding aids, such as maps or signs, we took a spatial science perspective of combining spatial and behavioral approaches
to reveal objectively areas where wayfinding problems occur. To
this end, we employed formal spatial descriptions of the environment addressing visibility, layout complexity, and connectivity. The
term coined in the literature for these methods is “space syntax.”
Additionally, we used a behavioral approach to investigate actual
wayfinding behaviors of library patrons and compared these behaviors with the results of the space syntax analysis. The results
show that a building’s layout complexity and visual access potentially predicts how well patrons find their goals (books and other
materials). Other aspects such as signs or individual characteristics
of patrons were also found to play a role in understanding human
wayfinding performance. The goal of this study was to broadly explore wayfinding problems in relation to the environment and to
individual characteristics of patrons, such as their familiarity and
sense of direction. Our approach introduces an objective perspective to assess wayfinding problems in libraries. Thereby, it provides
potentially valuable information for library administrators towards
the improvement of the design of library wayfinding systems.
Research for this paper is based upon work supported by the National Science Foundation
under Grant No. 0948601. The views, opinions, and conclusions contained in this document
are those of the authors and should not be interpreted as necessarily representing the official
policies or endorsements, either expressed or implied, of the National Science Foundation or
the U.S. Government.
Address correspondence to Rui Li, Department of Geography, GeoVISTA Center, 302
Walker, Pennsylvania State University, University Park, PA 16802. E-mail: rui.li@psu.edu
21
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R. Li and A. Klippel
KEYWORDS
tems
wayfinding, space syntax, library, wayfinding sys-
INTRODUCTION
Anecdotally referred to as a maze, the interior spaces of the main library on
the authors’ university campus (hereafter, “the library”) bring a challenge for
patrons to navigate. The library’s three wings (Paterno, Central Stacks, and
West Pattee) are connected only on the first floor and all have different physical structures and layouts. This layout complexity increases the possibility
of patrons’ having trouble finding their way, and these troubles persist despite considerable efforts on the part of library administration to install new
signage. We identified two important research questions: (1) whether the current wayfinding systems are informative and cognitively adequate according
to the requirement of effectively solving wayfinding problems (Strube, 1992);
and (2) where library patrons have wayfinding problems and whether these
places can be identified through a quantitative assessment of environmental
characteristics.
Both research questions attempt to reveal wayfinding problems in the library. The first research question addresses individual strategies for acquiring
knowledge from wayfinding systems and using this knowledge to navigate
effectively. For example, maps are commonly used to provide general location information about the major areas of the library. However, designing
maps specifically for wayfinding support is not trivial, and, for example,
orienting a map such that it is misaligned with the map readers’ frame of
reference (for example, “up” in the map should correspond to “in front of”)
increases their cognitive load in interpreting the map (Levine, 1982; Warren
and Scott, 1993; Shepard and Hurwitz, 1984). A comprehensive overview of
design considerations for these location specific you-are-here (YAH) maps,
extending the original work by Levine (1982), can be found in Klippel,
Freksa, and Winter (2006). Factors going into YAH map design can be attributed to the relation between environment and map or to map characteristics as such. In case of the latter, for example, the amount of information
shown on a YAH map influences how quickly and how accurately that information can be read (Meilinger et al., 2007). Similarly, using signs requires
careful planning, as misplaced signs can increase the chances of getting lost
(Carr, 2006).
The second and more central focus of this paper is analyzing the influences of both the physical environment and patrons’ individual characteristics on wayfinding performance in libraries. By physical environment,
we mean (for example) the building layout, book stacks structure, and the
book cataloguing/organizing scheme, all of which can play a large part in
determining how difficult it is for patrons to find their way. Likewise, individual characteristics include how familiar a patron is with the library and how
Wayfinding in Libraries
23
good the patron’s general sense of direction (spatial awareness) is. In sum,
as an essential step to improve wayfinding systems and reduce wayfinding
problems, this study attempts to identify those aspects of both physical environment and individual spatial awareness that cause wayfinding problems
in the library.
We first introduce theories that elucidate environmental factors related
to indoor wayfinding problems, and then we give brief descriptions of the
tools we chose to formally analyze the environment. We present a behavioral
study that we designed to shed light on the intricate relationship between
environmental and individual characteristics and wayfinding performance.
We present the results of both formal analyses and behavioral experiments.
Finally, because the wayfinding problems we identified may be common
to multiple indoor environments, we provide suggestions for improving the
wayfinding systems, both those tailored to the library in this study, and to
public buildings in general.
Assessing Environmental Characteristics
Human wayfinding behaviors are influenced by different factors of the physical environment. The three most important factors were identified by Lynch
(1960) to reflect the ease of understanding and finding one’s way in an environment: differentiation of the environment, visual access, and complexity
of the spatial layout. Lynch also introduced the term legibility to describe
how characteristics of different environments contribute differently to the
development of cognitive maps and to subsequent wayfinding behaviors.
In the following paragraphs, we introduce each factor and then summarize
their relation to wayfinding problems.
First, the degree of differentiation can help wayfinders recognize locations. Evans and collaborators (1984) suggested that varying sizes, forms,
colors, or architectural styles can help wayfinders distinguish locations. If
a location is easily distinguished from others, the likelihood of getting lost
would be lower. In a library environment, for example, signs and color codes
are used to specify locations of collections. As many libraries expand over
time through the addition of wings or new buildings, they may also have
architecturally distinguishing characteristics. These features can be used by
patrons to identify their current location.
Second, visual access, also referred to as visibility, is a measure of how
much and how far a wayfinder can see from a specific location. The higher
the visibility of a location, the better its visual access is. Studies have shown
that higher visibility potentially helps spatial orientation and wayfinding
(Gärling, Lindberg, and Mäntylä, 1983). In the present study, it is important
to note that areas formerly intended only to store books have been opened to
public access (the Central Stacks). These areas have different characteristics
than those designed with patrons in mind.
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R. Li and A. Klippel
Third, the complexity of the spatial layout is a little more difficult to
define concisely. Aspects related to complexity are the size of the environment, the number of possible destinations and routes, and whether the
routes intersect at right angles or not.
The factors discussed above do not measure orthogonal (independent)
environmental characteristics. It is likely that, for example, a simple layout
increases visual access. In libraries, the layout created by book stacks (long
rows of bookshelves and narrow corridors) increases layout complexity and
decreases visibility at the same time.
In general, it is important to understand the influences of different factors of physical environments on wayfinding behaviors. In the following
section, we introduce the term space syntax, which is a summary term for
multiple methods to quantitatively analyze physical environmental factors.
Our particular approach allows us to compare different environments and
link wayfinding behaviors to environmental characteristics.
Space Syntax
Originally a set of methods used in urban studies and social theory, space
syntax has been adopted in wayfinding research to help understand the relationship between physical environments and wayfinding behaviors through
formal, quantitative characterization of the environment. It is “one [way] of
representing and quantifying aspects of the built environment and then using
these as the independent variables in a statistical analysis of observed behavioral patterns” (Penn, 2003, 34). Space syntax has been modified for use in
other disciplines to capture relevant aspects of physical environments. The
most popular space syntax methods include isovists (Benedikt, 1979), axial
maps (Hillier and Hanson, 1984), visibility graph analysis (VGA) (Turner et
al., 2001), and interconnection density (ICD) (O’Neill, 1991). In the present
study, the following space syntax methods are selected: axial maps, VGA, and
ICD. They address three important and complementary aspects of environments previously discussed: visibility, connectivity, and layout complexity.
Detailed explanations of each method and resulting formal descriptions of
the library environment are provided in the results section.
Space syntax has been used to correlate human wayfinding behaviors
with indoor building characteristics. For example, Wiener and Franz (2004)
asked participants to find the best indoor overview or hiding place. They
found that either the best overview place or hiding place was directly related to the visibility of locations. Hence, space syntax, with its formal definitions of visibility, seems to be an effective analytical tool for predicting
participants’ choices of indoor locations. Additionally, space syntax methods
are able to shed light on participants’ indoor wayfinding strategies. Hölscher,
Brösamle, and Vrachliotis (2006) used space syntax to correlate with
Wayfinding in Libraries
25
individuals’ preferences for certain wayfinding strategies in a complex building. Wayfinders were more inclined to walk in areas where the connectivity
of routes and visibility were higher. However, the correlation between space
syntax analysis and spatial behaviors is questioned by some researchers. For
example, Davies and Peebles (2010) found it problematic to predict orientation performance from two-dimensional spatial layout alone (as assessed
by several space syntax measures). By using three space syntax measures as
well as considering the role of signs not included in the assessment of space
syntax, we hope to increase the potential for relating formal, quantitative
characterizations of environments and spatial behaviors.
To recap, space syntax provides quantitative descriptions of built environments based on their configurational information and potentially quantifies spatial intelligibility of a space, which is “the property of the space that
allows a situated or immersed observer to understand it in such a way as to
be able to find his or her way around it” (Bafna, 2003, p. 26). Although space
syntax does not provide fully comprehensive descriptions of environments,
it quantifies several aspects of the environment (e.g., layout complexity and
visual access) that potentially contribute to understand wayfinding behaviors. In this article, we design a behavioral study to provide not only an
assessment of wayfinding behaviors in a library but also additional insights
into ways to predict wayfinding performance using space syntax methods.
We complement an assessment of environmental characteristics with assessments of individual differences. The combination of both environmental
and individual characteristics may provide a more accurate understanding of
wayfinding behaviors in buildings.
METHODS
In this section, we describe the design of the behavioral study for assessing
wayfinding performance in the library. Results are presented in the following
section together with results of our space syntax analyses.
Participants
Considering that an individual’s familiarity with an environment might contribute to wayfinding performance in that environment, two groups of
participants with different familiarity levels were recruited for the study.
Four students who had visited the library at the beginning of the semester
formed a group of participants with limited familiarity; a second group with
four students who had never been to the library formed a group with no
familiarity.
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R. Li and A. Klippel
Environment
The study was designed to assess participants’ wayfinding behaviors in areas
with different environmental characteristics. Three wings of the main library
were selected: Paterno Library, Central Stacks, and West Pattee Library. There
are two interesting characteristics of the three areas: they are connected only
on the first floor and also within each area the number of floors is totally
different. The floor plans of the main library are illustrated in Figure 1.
Materials and Procedures
The experiment was done with one participant at a time. Each participant
met the experimenter at the lending services desk on the first floor of Pattee
Library, and the experiment began when the participant gave his or her
consent. First, the participant was asked to locate two books in Paterno
Library, starting from the lending services desk. The two books were shelved
on two different floors (2nd and 5th).When a participant had found these two
books, he or she was asked to estimate in which direction lay the lending
services desk.
Once the tasks in Paterno Library were finished, the participant was
given a second task of locating two books in the Central Stacks, again on
two different floors (1A and 2A). Upon finishing this task, the participant
was again asked to estimate the direction back to the same lending services
FIGURE 1 Floor plans of the main library. The three wings, West Pattee, Central Stacks, and
Paterno Library, are connected only on the first floor. (Courtesy of the Public Relations and
Marketing Department, University Libraries, Pennsylvania State University).
Wayfinding in Libraries
27
desk, and then given a final task of locating two more books in West Pattee
Library. Each participant was told to use whatever information he or she
could find in the library to help locate the books. The experimenter followed
each participant at a medium distance to give each participant a feeling of
freedom in making wayfinding decisions. A Sony HandyCam video camera
was used to record the entire wayfinding process.
RESULTS
Formal Descriptions of Environments
Wayfinding in the library was not limited to just walking along the hallway.
Within each library area, participants also had to explore the aisles created
by the stacks arrangement. To analyze participants’ wayfinding behavior,
locations of books, shapes of bookshelves, and the library floor plans were
digitized. This allowed for quantitatively characterizing the environment using space syntax methods.
We employed certain space syntax methods in this study to assess the
factors of buildings that influence wayfinding behaviors. Thus we have organized this section into paragraphs about each of the three environmental
aspects we focused on in this study: visibility, layout complexity, and connectivity. It is important to note that current space syntax methods do not
cover signage, so a discussion of signage will be included separately in the
discussion section.
VISIBILITY
The open-source software Depthmap (Turner, 2004) was used to carry out a
systematic analysis of the visual access (visibility) of the three library areas.
One major component of Depthmap, VGA, provides comprehensive analysis
of the visual access of an entire floor regarding all accessible locations.
Examples of visual access on library floors are presented in Figure 2.
Results of VGA for Central Stacks 1A show poor visibility for the entire area
with few exceptions. In contrast, results for Paterno Library fifth floor (5F)
shows good visibility except for areas between bookshelves. West Pattee
third floor (3F) show visibility similar to Paterno Library. Based on the introduction of visibility earlier, these differences in visibility among the Central
Stacks, Paterno Library, and West Pattee can lead to different wayfinding
performances.
LAYOUT COMPLEXITY
The layout complexity of the library areas was assessed by the ICD method,
which uses the total number of intersections and the number of connected
paths to the intersections in a building as a way to assess a floor’s layout
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R. Li and A. Klippel
FIGURE 2 Output of visibility graph analysis. From top to bottom: Central Stacks has very
poor visibility while Paterno Library and West Pattee have good visibility.
29
Wayfinding in Libraries
complexity. In our study, density is calculated by dividing the total number of
paths by the total number of intersections. ICD, therefore, is a global measure
of complexity that disregards individual decision points. For examples, see
Figure 3, which shows the intersections and paths between intersections on
Central Stacks 1A, Paterno 5F, and West Pattee 3F. The ICD of each floor is
also shown. Because we considered the actual location of all book shelves
in this assessment, we calculated the ICD based on all paths formed by
bookshelves and the main path in each library. Our ICD results seem to
correlate negatively with our VGA results in that low visibility areas seem
to have higher layout complexity. It is thus reasonable to assume that a
complex layout leads to poor visibility.
CONNECTIVITY
Connectivity, revealed in axial maps, was originally used to represent street
networks in a less complex way. An axial map is “the least set of lines
which pass through each convex space and makes all axial links” (Hillier
and Hanson, 1984, 91–92). These lines, which can be treated as paths (or
possibly chosen as routes) are called axial lines. Figure 4 shows the axial
maps of the three library areas. The results of the axial map assessment
show that areas of higher visibility tend to have higher connectivity and
lower layout complexity, and vice versa.
Wayfinding Performance
WAYFINDING TIME
Participants performed differently with respect to time spent in each booklocating task (Table 1). First of all, participants with different levels of familiarity showed varying performance. It was not surprising to see that participants with limited experience spent less time than participants with no experience to locate books in Paterno Library and West Pattee. It was surprising,
however, that both groups of participants spent the most time overall, and
almost the same time as each other, to locate books in the Central Stacks.
These results show that wayfinding behaviors are related not only to the
wayfinder’s familiarity but also to the physical structures of the buildings.
Regardless of familiarity, participants tended to spend more time at areas
TABLE 1 Average Time Spent in Each Library Area by Group (Mins)
Group
Limited experience
No experience
Paterno Library
Central Stacks
West Pattee
9.80
16.66
14.08
14.30
7.96
13.38
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R. Li and A. Klippel
FIGURE 3 Results of interconnection density (ICD) calculations. Central Stacks has the highest layout complexity while Paterno Library and West Pattee have lower layout complexity.
Wayfinding in Libraries
31
FIGURE 4 Output of axial maps. Central Stacks has very poor connectivity while Paterno
Library and West Pattee have better connectivity.
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R. Li and A. Klippel
TABLE 2 Extra Distances Walked in Each Library Area by Group and Length of Shortest
Paths
Group
Paterno Library (m)
Central Stacks (m)
West Pattee (m)
132.24
179.45
94.96
179.95
217.60
29.71
144.11
142.07
58.25
Limited experience
No experience
Shortest path
m = meter
whose visibility and connectivity were low and whose layout complexity
was high.
EXTRA WALKING DISTANCES
In general, the more time a participant spent in a library looking for books,
the more distance he or she walked. The captured videos helped the authors
trace each participant’s route and calculate the extra distance he or she
walked by subtracting the shortest distance to locate a book from the actually
walked distance (Table 2). Again, it was surprising to see that both groups of
participants covered more distance in the Central Stacks, which, according
to our previous results, was shown to have the highest layout complexity,
lowest visibility, and lowest connectivity of all three library areas.
POINTING ERRORS
The pointing errors made by each participant in all three library areas are
shown in Table 3. These data show a similar pattern compared with the
time spent and extra distance walked in each library area. Both groups of
participants had similar pointing errors in the Central Stacks. However, the
pointing errors differ greatly between groups in the Paterno Library and
West Pattee. It seems that in areas with low visibility, low connectivity,
and high layout complexity, familiarity did not influence direction pointing
performance as much as environmental characteristics.
TABLE 3 Average Pointing Errors in Each Library Area by Group
Group
Limited experience
No experience
◦
= degree
Paterno Library (◦ )
Central Stacks (◦ )
West Pattee (◦ )
45.00
78.75
70.00
75.00
23.75
95.00
Wayfinding in Libraries
33
ROUTE PATTERNS
The routes walked by participants showed very distinct patterns. In the
Central Stacks, no participant walked directly toward the location of the
books. Instead, routes showed many detours and turns. The visibility and
connectivity in the Central Stacks is the lowest and the layout complexity
is the highest among all three library areas. It certainly can be considered
the most difficult part of the library in which to orient oneself. In the other
two library areas, participants walked toward the correct general location of
the books, even though they had some difficulty locating the book at the
local scale (at the actual shelf, where participants were mostly influenced by
signage). Figure 5 shows the maps of all routes walked by all participants
in the three library areas. In the following paragraph, we elaborate on the
effect of signage on wayfinding performance.
SIGNS
Signs in the library serve a very important role in wayfinding. Signs help
patrons confirm the location of themselves or books in all environments. This
finding is reflected by the mistake patrons made in Paterno Library because
of inconsistency of the signs. Routes on the fifth floor of Paterno Library
showed that most participants bypassed the correct location of the book
and went to a different bookshelf. This is due to inconsistency between the
signs provided in the library, and the information participants found in the
online library catalog. At this location, participants were looking for a picture
book; picture books are part of the larger juvenile collection. Yet the catalog
indicated only Juvenile; participants went directly to the bookshelf marked
Juvenile instead of the one marked Picture Books. This finding demonstrates
not only the importance of signage in libraries (Carr, 2006), but also shows
the problems created by inconsistencies between the organization in the
online catalog and the physical organization of books on a shelf.
DISCUSSION
Role of Visibility
Locations where participants made wrong turns or hesitated to make
wayfinding decisions had very low visibility. For example, at each entrance
to the Central Stacks, participants could not see much information about
the floor layout. Furthermore, no additional information was provided at
these locations to give participants descriptions of collections on this floor.
It was apparent that participants had difficulties at these points to make
wayfinding decisions, lengthening the time spent looking for books and creating detours. All participants encountered these difficulties in the Central
Stacks independent of their familiarity.
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R. Li and A. Klippel
FIGURE 5 Routes walked by participants in different libraries.
Wayfinding in Libraries
35
In West Pattee and Paterno libraries, it appears that wayfinding difficulty
was not as closely related to the environment as in the Central Stacks. First,
visibility of the two areas is better than in the Central Stacks. Second, participants of the two groups showed varying wayfinding performance in the two
areas. Here, familiarity seemed to play a more important role in explaining
wayfinding difficulties than in less complex environments.
Role of Layout Complexity
Layout complexity was inversely related to visibility and connectivity in this
study; areas with high layout complexity had low visibility and low connectivity. Layout complexity showed slight differences in its relation to wayfinding performance as compared to visibility. First, layout complexity seemed to
correlate with the time participants spent in each area. Regardless of familiarity, participants spent the most time where layout complexity was highest.
Second, pointing errors did not represent a simple relationship with just visibility, but also depended upon layout complexity (which further depended
on participants’ familiarity). To participants who had limited familiarity, the
areas with the highest visibility were related to the smallest pointing errors.
To participants with no familiarity, the areas of the highest layout complexity
were related to the largest pointing errors.
Layout Complexity vs. Familiarity
Analysis of layout complexity against familiarity revealed an interesting pattern across the three library areas. The time spent by participants was longer
and the distances walked were longer in areas where layout complexity was
higher (in the Central Stacks). The pointing errors also implied that areas
of higher layout complexity add more difficulties to pointing tasks. Hence
layout complexity played a much more important role than familiarity in this
area. However, in Paterno and West Pattee, where layout complexity was
lower, individual familiarity with the environment played a more important
role than layout complexity. This finding is in contrast to earlier suggestions that familiarity plays a more important role than layout complexity in
wayfinding performance (O’Neill, 1992). Further assessments are necessary
to clarify the different influences that layout complexity and familiarity have
on wayfinding.
CONCLUSION
This study demonstrated that wayfinding behaviors can be correlated with
both characteristics of physical environments and individual differences.
Methods of space syntax are effective in quantifying certain aspects of
36
R. Li and A. Klippel
physical environments and relating them to human wayfinding behavior.
This can provide valuable insight for designing and improving wayfinding
systems in libraries and for assessing problematic areas without the need to
perform user studies.
The major finding in this study is the confirmation of the relationship
between aspects of environments (i.e., visibility, connectivity, and layout
complexity) and human wayfinding behavior. More importantly, this study
investigated factors of physical environments in libraries that impact wayfinding behaviors. Previous studies pointed out the potential relations of choices
of places in buildings and visibility (Wiener and Franz, 2004). We used three
different space syntax methods to address different aspects of buildings.
In addition to these aspects of environment, signs and maps in the
library influence the accuracy of locating books. Signs and maps are the
most effective and simplest way to improve wayfinding in areas like Central
Stacks whose visibility and connectivity are low while layout complexity is
high. The important role of signs is demonstrated in our experiment that even
in areas with high visibility, high connectivity, and low layout complexity, a
misleading sign made participants choose the wrong bookshelf in which to
locate a book.
Furthermore, wayfinding difficulties are due not only to the environment
but also to the familiarity of the wayfinder with that environment. We suggest
that both environment and familiarity have different weights in influencing
wayfinding performance. The layout complexity of an environment may be
the most influential factor of wayfinding behaviors.1 When an environment
has a high layout complexity, all wayfinders have difficulties regardless of
their familiarity. However, when the environment is less complex, the familiarity of the environment is then the major factor affecting wayfinding
performance. This study presents the different wayfinding performances in
libraries such as time spent and extra distance walked in relation to layout
complexity.
For revealing and predicting wayfinding problems that exist in libraries,
it is beneficial to combine methods that address both the quantitative assessment of physical environments and allow for evaluating individual behaviors.
Similar studies have also showed the effectiveness of using tools of spatial
science to understand wayfinding behaviors (Mandel, 2010). Slightly different from Mandel’s study, which considered only the entry areas of a library,
we addressed the areas where patrons have the most difficulty—areas where
books are shelved—to reveal the wayfinding difficulties resulting from different aspects of the environment.
To suggest effective wayfinding systems to help patrons more easily
find their way, all aforementioned factors should be considered. The design of wayfinding systems should be tailored to the specific characteristics
of areas. For example, Central Stacks in this study needs more attention
to overcome the difficulties caused by its low visibility, low connectivity,
Wayfinding in Libraries
37
and high layout complexity. In this case, using simple maps that provide patrons a quick glimpse of the layout is an effective improvement.
In addition, signs at important locations such as the entrance to Central
Stacks and major intersections in the stacks should improve the wayfinding
systems.
We have reported these findings to the administrators of the University
Libraries to initiate improvement of wayfinding systems. For example, to
overcome the shortcoming of areas with low visibility, low connectivity, and
high layout complexity that lead to patrons’ greater mental efforts, signs and
maps are more effective and implementable than is changing the physical
structure of a floor. The administrative team has made efforts to redesign
signs and provide simpler floor maps to help patrons learn the areas in
the library in a timely and effective manner. We continue working with
the library to assess additional factors such as the global and local aspects
of environment and the hierarchy of wayfinding behaviors to enrich our
understanding of wayfinding in the library. To sum up, this study signifies the
importance of using approaches from multiple disciplines to investigate the
wayfinding problems at the theoretical level. At the empirical level, it signifies
the necessity of designing tailored wayfinding systems and extending these
findings to other public buildings.
NOTE
1. The layout complexity in this study is associated with visibility and connectivity. Here we use
high layout complexity to indicate low visibility and connectivity in library areas.
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