Summer Training Report On “MARKETING STRATEGY OF TOP SPICES WITH RESPECT TO WORKINGS OF INDIAN SPICES INDUSTRY” UNDERTAKEN AT TOP SPICES(THE SPICES OF INDIA) Submitted in Partial Fulfillment for the Award of the Degree of Bachelor of Business Administration (2019-2022) Under the Guidance of: Ms. Shruti Sharma Designation: Assistant Professor Submitted By: Garv Chand University Enrollment : 11114701719 Maharaja Agrasen Institute of Management Studies Affiliated to Guru Gobind Singh Indraprastha University, Delhi PSP Area, Plot No. 1, Sector 22, Rohini, Delhi 110086, India Student Declaration This is to certify that I, Garv Chand have completed the Summer Training Report entitled “Workings Of Indian Spices Industry” under the guidance of Ms. Shruti Sharma, Assistant Professor towards partial fulfillment of the requirement for the award of the Degree of Bachelor of Business Administration at Maharaja Agrasen Institute of Management Studies, Delhi. This is an original piece of work and I have not submitted it earlier elsewhere. (Signature) Name of the Student: Garv Chand University Enrolment No : 111147017019 Program : BBA Batch:2019-2022 Date: 16/10/2021 COUNTERSIGNED BY: (Signature) Name of Internal Faculty Guide: Ms. Shruti Sharma Designation : Assistant Professor Date: 10/10/2021 Training Certificate Acknowledgement Guidance, inspiration and motivation have always played a key role in the success of any venture. I would like to pay my sincere regards to all those who guided me in my project work. I express my sincere thanks to TOP Spices Co. who gave me the opportunity to work on my Summer Training project. I also express my sincere thanks to the industry supervisor Mr. Vineet Bharadwaj for all the valuable guidance and support extended to me during my summer training. I would like to avail this opportunity to pay my sincere gratitude and regards to Prof. Ravi Kumar Gupta, Director, MAIMS and Prof. Vijay Kr. Khurana, HOD- Business Administration, MAIMS for providing me such a wonderful opportunity to widen the horizons of my knowledge. I would also like to express my heartfelt thanks to my Internal Guide Ms. Shruti Sharma, Assistant Professor for giving her support, guidance and encouragement throughout the project work. Last but not the least I would like to thank my parents, family and friends who have directly or indirectly contributed in making this project a success. Name of the Student: Garv Chand University Enrolment No: 1114701719 Program & Section: BBA 5C Batch: 2019-2022 Executive Summary TOP Spices is one of the major market share capturer. They have some excellent strategies, which are further discussed in this report. Their strengths far exceeds their weakness, for this reason TOP Spices is one of the best Spices company in India. This paper is an attempt to observe the Indian Spices Industry and how TOP Spices can influence the customers to switch from the already established competitors to their company . This report tells in details the functioning and share of the Indian Spices Market statewise and productwise and its expansion procedur e.This report is divided into four sections. In the first part we try to give a little background of the company and its introduction ,then in the second part we tell more about the company profile and its workings. Then in the third section we talk about the data analysis and the Indian Spices Industry and last but not the least we conclude the report by mentioning my personal learning experience and suggestions that feel suitable for the long term growth of the company. The main objective of the report is to Understand the “Workings of the Indian Spices Industry” .This reports also mentions the marketing strategies and business development expansion of TOP Spices across India. Table of Contents Contents Page No. Student Declaration Training Certificate (i) (ii) Acknowledgement Executive Summary Chapter 1 – Introduction (iii) (iv) 5 – 13 Chapter 2 – Company Profile 14 – 24 Chapter 3 – Data Analysis and Interpretation/ Learnings from Training Chapter 4 – Conclusions and Suggestions 25 – 57 Bibliography 58 – 66 67 CHAPTER 1 INTRODUCTION OVERVIEW TOP Spices grew rapidly by establishing branches all over the country and through merging with other spices companies. Today, TOP Spices is one of the leading companies in the market. TOP Spices offers all kinds of Masala and spices for, industrial or marine segment for both personal consumption and protective purpose. With an ever-evolving profile and rich history, TOP Spices started its business in India in form of startup . TOP Spices is one of the new names in the Spices Industry. TOP Spices turns one’s dreams taste into tasty reality. It is a leader in different types of spices, offering its customers a variety of innovative spices specifically for chicken or soya or various other food dishes. Whether it is one’s home or office, shop or factory, interiors or exteriors, hotel or restraint,5 star suite or street dhabha every range of spices are available and all of them use spices from TOP Spices . Taste of Purvanchal India Pvt Ltd is India’s fast moving Manufacturer and Supplier for Spices and other edibles items. We are an ISO and HACCP Certified company. We are also a Govt of India Recognized Exporter. We are currently Offering more than 25 difference verities of Spices Variants in the form both whole and blended. Our natural range of spices, spice mixes and whole spices are just perfect for regular home cooking and for professional cooks. Our spices will enhance, enliven and completely rejuvenate your cooking with its freshness and goodness. Our Packaging sizes includes, 15 Grams, 50 Grams, 100 Grams, 200 Grams and 500 Grams. On other hand we are also operating our Restaurants Channel across the cities. ORIGIN Concept of spices is not new in India and having long journey starting from ancient age of Indian History and it is heritage for us. India has been world famous for its spices since ancient days. There was a great demand for Indian Spices around the globe. Concept of Spices with us was introduced by two friends, Name Late Shri Ram Krishna Chand (Business Man) and Late Shri Bakshi Ram Bhardwaj (Ex-Army Man) around 25 years back. The idea was evolved for Loose packaging and to supply of Spices around the Cities. MARKET STAND Taste of Purvanchal India Pvt Ltd is , the market leader in the Gorakhpur spices market, is one of the new name in the Indian spices industry. The company is operating in the market for last several year. Today the name" TOP Spices” are synonymous with spices industry. TOP Spices continues to be inspired by the creation and innovation of his industry, who through his marvelous shades, had offered people a chance to transform their lives through the power of imagination. At TOP Spices it believes in taking ideas to the level of fine art enriched by the imagination of industry. TOP Spices is not only a company with reputation but is a name to the dynamic industry which has history and the pride to be the best at what it does. TOP Spices had set up its industry in delhi and gorakhpur at an estimated investment of TK.400 million TOP Spices Pvt Ltd. is often referred to as TOP Spices is considered to be the market leader in Gorakhpur spices industry. TOP Spices gives a comprehensive and sustainable ideas and providing the best customer support. It connects consumers to technology through specialized services. It has a strong distribution Networking, TOP Spices has reached almost every corner of india. TOP Spices is always ready to answer to all weather conditions. It strives for the improvement of Quality of Work Life a (QWL) with competitive advantage. TOP Spices is basically managed by its Finance, Supply Chain, IT, Budget, Marketing & Sales departments.. TOP Spices’s corporate strategy is to build larger market share through providing quality and speedy service. Its primary focus is to strengthen its current position by provided value added customer service. TOP Spices is committed to get highest consumer satisfaction. TOP Spices is committed to express itself as an ethical and socially responsible company by producing environment friendly products, in an environment friendly production plants. TOP Spices is made up of well experienced, well trained, highly educated officials and very dedicated and experienced employees along with the stakeholders. TOP Spices is nothing without its valued customers. So, to serve the best to the customers has been on top of all priorities. TOP Spices has heavily invested in technology and Research & Development (R&D) compared to any other manufacturer in this market. Investment in technology and plant capacity is even more evident from the establishment of new ideas and facts in factory. The state-of-the-art factory is an addition to TOP Spices 's capacity, making it the t-shirt giant in india. It sources raw materials from some of the best known names in the world. The superior quality of TOP Spices 's products has been possible because of its advanced plants and strict quality controls that match international standards. With its strong distribution network, TOP Spices has reached almost every corner of India. Nationwide Dealer Network, supported by Depots strategically located at all over India, TOP Spices 's one of the prime objectives is to provide best customer supportconnecting consumers to technology through specialized services like free technical advice . To bolster customer satisfaction, TOP Spices offers customised Service from where one can get an array of services pertaining to various spices. Apart from business, TOP Spices fashion has added another dimension to its social responsibilities by contributing to the well being of the poor children in the region. Promotion is one of the most important marketing mixes of TOP Spices. Different researches show that customer demand is the most important asset of TOP Spices for being in market of india. Making this customer demand is possible not only by the quality products but also proper promotional activities. Now most of the Brand loyal customers make TOP Spices ahead from other competitors.. These two ways pressures make a major change of promotional activities of the company. Company like TOP Spices is now adapting push strategy instead of pull strategy. This major change may create some problem because customers have seen TOP Spices’s advertisement and other activities less frequently and these may affect the brand image and the customer demand of TOP Spices. This report will try to find out the customers view and the current marketing practices of TOP Spices. This will help to identify and select the proper marketing strategy. VISION The vision of all members at TOP Spices is to grow TOP Spices to such heights that everyone can have the best and most delicious food at home with the help of various quality spices produced by the company. TOP Spices although started with Indian Masala but does not aim to stop there. It aims to conquer market with all types of spices and even other eatable items. TOP Spices has also a restaurant channel and aims to succeed in this market too. We are a spices company where we provide different types of best quality spices. Our spices will enhance, enliven and completely rejuvenate your cooking with its freshness and goodness. On other hand we are also operating our Restaurants Channel across the cities. We at TOP Spices aims to stand out from other companies in terms of price, quality, and service. Social Media Social computing is not a fad, nor is it something that will pass us by. It has revolutionized the way we interact with the world around us. It has developed an appetite for new ways to communicate and to the increasingly flexible ways that we can go online. This has led to global changes, huge shifts in ideologies and a transformation in how we absorb and process information. Gradually social computing will impact almost every role, at every kind of company, in all parts of the world. Social media offer plenty of services on the internet. The types of social media include: social networks (Facebook, Myspace, and LinkedIn), micro-blogs (Twitter, Tumblr, and FriendFeed), reviews and ratings (Yelp, Amazon, and Trip Advisor), video (YouTube and Vimeo), and many more. Social media let consumers „friend‟ or „follow‟ favourite brands and comment or post questions as a form of engagement. Through the use of social media sites, managers can find out what is being said about a brand and they can also connect with consumers (Reyneke, Pitt, & Berthon, 2011). Consumers are able to generate new business and promote or help a brand by tweeting, blogging, reviewing, following, etc. Loyal customers also help generate online word of mouth which is very important for businesses today. The objective of this research study is also to understand how social media is an effective marketing tool for start-ups or budding entrepreneur. OBJECTIVES- Broad objectiveBroadly this report is based on the business development and marketing of TOP Spices company in reference to Workings of the Indian Spices Industry. Specific objectivesThe specific objectives of this study in a broad way is mentioned down• To study the Indian Spices Market. • To study the Size and Construct of the market: Tonnages & Values. • To study the Regional Disparities: Size, Taste, Offerings etc. • To study the Brand Options. • To study the Brand Positioning • To study the sourcing options Scope of the studyThis report has analysed the Indian Spices market area wise as well as product wise. This report has covered almost all the strategy of TOP SPICES COMPANY for marketing its product and business development. It also includes a brief profile of the company. To know the strategy of the company it also includes the product categories and the distribution channel of the company. Methodology: Research Design: The research is explanatiory in nature. The numbers of research techniques are used for appropriate information for Indian Spices Market. Different methodology is employed according to the objective and scope defined for research. Basically there are two methods: A. Desk Research or Secondary Research B. Field Research or Primary Research Source of Data: Two types of data have been used in order to prepare this report. These are primary data and the secondary data. Collection of Primary Data: In this report, primary data has been used Field research is employed to collect primary data by: Observation method Survey method Field Research focuses on consumer or buyers motives (e.g. Why they will buy your product instead of your competitors product), which forms the basis of the positioning strategy. The process of conducting field research in understanding the Indian Spices Market includes: Visiting the retailers shops Planning of visits Seeking /making appointments with target companies/organizations Questionnaire . So there is almost zero probability of biasness. Informal discussion and direct interview method has been used to collect the data Secondary data: Secondary data are collected from the following sources: Annual Report Official website Various documentary files Information from Internet Newsletters Various brochures on the product and services Information from the sales Office. Data analysis: For data analysis MS word and MS excel, table, graphs, charts etc have been used. Limitations of the ReportThere are limitations to every field of in the world whether it be business,science,philosophy,arts so there are obviously some limitations in this study too which are- Every organization has some rules and regulation regarding its privacy policy. So does TOP Spices. Moreover financial information is regarded more sensitive. That is why I failed to collect some market share related information in different months which would have proved very effective in preparing the report. As the report is based totally on personal observation, personal bias might have hampered the findings. Lack of experience: As this was my first experience in regard to do this type of report, experience was a fact. Good communicational skill helps me a lot in spite of having no experience. I tried my best to find out the hidden issues of paint industries. Time limitation: Time is one of the major limitations. It is very difficult to find out the marketing strategies of a giant company like TOP Spices within this short period of time. So the authenticity of the collected information could not be verified. Lack of knowledge: The Recommendations are based on own perceptions which may not be applicable by the organization. CHAPTER-2 COMPANY PROFILE CHIEF EXECUTIVE OFFICER MR. SAMIPYA PRATAP, is the C.E.O. and the main mind behind the growing giant empire of TOP Spices. He along with his family friend MR.VINEET B. started this spices company from scratch few years ago. All they had was the legacy of their parents and the idea of Indian Spices from their forefathers. *In Just few years* > Sold more than 10000000 product units. > Hired more than 1000+ interns and 820+ employees. > Sponsored more than 50+ events throughout the entire country. For someone so new in the industry, he has done immense great job by holding so much market share of the spices industry in few years and with the current pace the company continues to grow more rapidly. Breif Introduction Taste of Purvanchal India Pvt Ltd is India’s fast moving Edibles Items and Service Industries. We are and ISO Certified company and Govt of India Recognized Exporter. We are currently Offering more than 25 difference verities of Spices Variants in the form both whole and blended. Our natural range of spices, spice mixes and whole spices are just perfect for regular home cooking and for professional cooks. Our spices will enhance, enliven and completely rejuvenate your cooking with its freshness and goodness. On other hand we are also operating our Restaurants Channel across the cities. HistoryConcept of spices is not new in India and having long journey starting from ancient age of Indian History and it is heritage for us. India has been world famous for its spices since ancient days. There was a great demand for Indian Spices around the globe. Concept of Spices with us was introduced by two friends, Name Late Shri Ram Krishna Chand (Business Man) and Late Shri Bakshi Ram Bhardwaj (Ex-Army Man) around 25 years back. The idea was evolved for Loose packaging and to supply of Spices around the Cities. TOP GROUP- Taste of Purvanchal India Pvt. Ltd is working under two verticals : 1) Manufacturing Sector: We are one of the leading Manufacturing Sector for Spices and other FMCG Products. 2) Service Industry: Serving Thousands of customers for our service Industry under our Restaurant Channels. Intern Responsibilities• I was introduced as a Business Development intern at TOP Spices Pvt.Ltd. • I had to manage the social meadia marketing sector. • Since the business was expanding when I joined,I had to closely work with all the departments of the company straight from manufacturing to marketing. • I worked in close co-ordination with my company for my summer internship project titled as “Marketing Strategies of Top Spices” • I was given various task such as making contact with the super-stockists in various regions as well as giving my inputs on various marketing strategies • I also helped in desigining of the sample product package of various spices product and I have attached some designs in the presentation below. MAJOR PRODUCTS QUALITYWe trust in 100% natural quality and each batch is being tested before supplying to Market. We are also using NABL approved Lab Testing for our Products. It ensure that no mix-up is being taken place for manufactured items and it is safe for every individual use. We are approved with several Agencies and 100% trusted by the customers. No preservatives and no added colors are used. We are HALAL and HACCP Certified company, which ensure safety of Individuals and Society. APPROVALS AND CERTIFICATIONS We are certified with world class approvals and certifications. We are approved with major certifying industries from Food Industries and quality checks. We are approved to Quality Management System ISO 9001, ISO 22000 for Food Safety Management System, HACCP for Hazard Analysis and Critical Control Point. We are also certified with HALAL approval for Ingredients and Complies with the Islamic Shariah Law, therefor, is Lawful for Muslim Consumptions. We are also approved with Food Safety and Standards Authority of India, FSSAI. MANUFACTURING PROCESS- Harvesting/ Cleaning Drying Procurement MANUFACTURING FACILITY• • • • • • More than 15,000 sq. ft. Area Machines for Granding Machines for cooler Grinding Equipments for automatic & Hygienic packaging Proper facility for fumigation Safety net installed. Grinding Packaging Stocking TOP Spice (An Unit of Taste of Purvanchal India Pvt. Ltd.) Manufacturing Unit-1: Khasra No. 1006, Guldhar Raispur 40 Feet Road, Sanjay Nagar, Ghaziabad, U.P. 201014, India Manufacturing Unit-2: Killa no:- 66/9/1, 9/2, Bazidpur Saboli, Near Hanuman Dharam Kanta, Kundli, Sonipat, Haryana – 131028 Manufacturing unit Regional Office,Radhika Complex,Gorakhpur The product ready to dispatch to the super stockist. WHAT MAKES US DIFFERENT ? We try new things everyday even when we know our success is not guaranteed. Thinking about the benefit of our customers just as we’d think about our own. Our customers mean everything to us as we know quality and trust speaks over discount and price.It is about making a positive impact what we believe in and that’s what TOP Spices is all about. Different mix of spices for different uses and different range of spices for different users without compromising with the quality and marketing make us totally different from our competitors in all perspectives. WHY WE ARE NOT OTHERS ? 1. Manufacturing- Imagined by indians, Made in India 2. Quality Check- We are creating extremely good quality product rich in benefits. 3. Customer Support- Unlike other spices giants we provide 24/7 customer support.Our customer and prospect business partners can message their query and speak to our team by just visiting our website. 4. The Adaptation- With the technological boom and digital technologies, TOP Spices have evolved into a full-fledged spices manufacturing unit with a workforce of thousands of and many high power machines. 5. Improvements- We are researching daily on the customer’s need and giving our best to keep our promise. For more detailsVisit = www.topediblesindia.com Mail at = info@topediblesindia.com Customer Care: Toll Free: 1800 -5726 -949 CHAPTER-3 DATA ANALYSIS AND INTERPRETATION AND LEARNINGS FROM THE TRAINING Now,since this report is mainly about the Indian Spices Industry but also about the marketing and business development strategies of TOP Spices,The Data Analysis and Intrepretation follows now- What Is Marketing? Marketing refers to all activities a company does to promote and sell products or services to consumers. Marketing makes use of the "marketing mix," also known as the four Ps—product, price, place, and promotion. At its core, marketing seeks to take a product or service, identify its ideal customers, and draw the customers' attention to the product or service available. What is Business Development? Business development is the creation of long-term value for an organization from customers, markets, and relationships. Business development can be taken to mean any activity by either a small or large organization, non-profit or for-profit enterprise which serves the purpose of 'developing' the business in some way. Business Development and Customer Retention Policies: Business Development Customer Retention Policies practiced by TOP Spices given below. 1. Offering new products to customers with attractive benefits 2. Offering different quality products and packages with attractive facilities. 3. Offerinng Super-Stockist good discount on bulk purchase. 4. Conducting market research of customers’ demand, customers’ attitude, and competitors’ actions. 5. Finding out popular Print and Electronic media where TOP Spices can give their advertisement to get maximum population coverage. 6. Finding out various marketing strategies to expand the product to new market. 7. Ensuring customer care representatives’ quality standard and reporting the finding to concern department to take proper steps. 8. Customer Profiling through Customer Data Collection (CDC) project. 9. Promoting new spices products to existing customers via telemarketing. 10. Conducting various projects of Top Management and Marketing Department to assist them to take up-to-date Marketing and Business policy. Learnings from the Training • The learnings from the summer internship project at TOP Spices Pvt Ltd. has been mentioned below: • I was more than lucky because I being the part of marketing team was very closely made aware of the working procedures and since I operated in close co-ordination with other departments as well I came to the conclusion that spices industry like any other major industry of our society is complex and its working is highly dependent on all the chains from manufacturing to production to marketing to sales. • I got to know how giants company manufacture and produce goods in extremely large quantities to meet the demand especially with the respect of Indian Spices Industry. • To understand and observe how a startup turns into a profitable company we came to the conclusion that with effective marketing strategy,enough capital and will to expand a startup can slowly but conformingly turn into a major stakeholder of its particular industry.I also got idea of the importance of social media marketing and digital marketing in the commerce. • To get educated about different sectors of spices industry and their roles accordingly we came to the conclusion that though there are several sectors in the spices industry like manufacturing,binding,super stockist and one may have to outsource some things from other places,one can easily handle the business through proper management. Major learning was to know the key elements helpful in growth and expansion of a company we came to the conclusion that these are some of the key elements – <a> Market Penetration <b>Market Development <c>Redifining the Playing Field <d>Diversification and targeting the customers based on their demands <e>Resarch and Accountability. In a nutshell, this internship has been an excellent and rewarding experience. I can conclude that there have been a lot I’ve learnt from my work at TOP Spices. Needless to say, the technical aspects of the work I’ve done are not flawless and could be improved provided enough time. As someone with no prior experience with Spices Industry whatsoever I believe my time spent in research and discovering it was well worth it and contributed to finding an acceptable marketing approach for the development and expansion of the company. Two main things that I’ve learned the importance of are timemanagement skills and self-motivation. “WORKINGS OF THE INDIAN SPICES INDUSTRY” Spices growing states in India – The main reason for TOP Spices to grow was because Indian Spices Market was very wide and earlier TOP Spices Was limited only to two states i.e. U.P. and Delhi. Through our theoretical research we found that these states were the spices growing states on India. Karnataka Gujarat Orissa Rajasthan Chilli Tamil Nadu Uttaranchal Uttar Pradesh Madhya Pradesh West Bengal Arunachal Pradesh Karnataka Orissa Maharasthra Tamil Nadu Tripura Turmeric Kerala Meghalaya West Bengal Assam Bihar Uttar Pradesh Uttar Pradesh Coriander Rajasthan Uttaranchal SITUATION ANALYSIS ◾ Changing of Life style and especially with changes in food habits and increase of Income level, the use of powdered spices has increased. ◾ Of late, the market for ready mix of spices has grown significantly. ◾ Numbers of National brands have appeared in the market such as Everest, MDH, Catch, Roopak Masala, etc. besides these, some of local brand are also there in the market. ◾ In addition there are numbers of small units producing powdered spices, both in loose as well as packet formed. SIZE AND CONSTRUCT OF THE MARKET Source-Spices Board Of India SPICE WISE AREA & PRODUCTION 2008 – 09 (Area in Hec, Production in Tonnes) 2010 – 11(P) 2011-12(Adv.Est.) 2009 – 10 Spices Area Prodn. Area Prodn. Area Prodn. Area Prodn. Pepper 181299 50000 198986 50000 183780 48000 201381 43000 Cardamom(Small) 71170 11000 71110 10075 71012 10380 71285 15000 Cardamom(Large) 27034 4300 27034 4180 26984 3918 26460 3860 Chilli 802896 1381531 809699 1470352 716428 1299191 804792 1276301 Ginger 143861 831607 142089 708256 167432 937043 155063 755618 Turmeric 195076 894590 187535 927912 232022 1268280 223452 1171054 Coriander 537327 471515 530789 501485 474250 372366 557870 532947 Cumin 527132 283000 517133 303943 625087 403744 593980 394328 Celery 4117 5329 4312 5248 3776 4609 4174 5264 Fennel 74149 114277 53497 83576 81890 125710 99554 142949 Fenugreek 74512 97533 71985 88979 94760 127850 93605 115929 Ajwan 26148 18301 20628 8950 27257 19327 35376 26778 Dill seed 13139 13363 8537 10447 26698 33090 21900 23632 Garlic 190468 1003758 187271 975404 202888 1085740 242491 1228324 Tamarind 54281 194087 44186 125524 56530 203936 58428 202574 Clove 2172 1002 2081 764 2195 963 2387 1105 Nutmeg 16400 11362 16001 11271 17760 12088 17485 12574 Cinnamon 186 363 150 30 187 36 508 35 Saffron 2667 5.93 2691 4.86 2715 7.99 2989 9 2948558 5387092 2899887 5286552 3043583 5933126 3213180 5951281 Grand total including others GRAND TOTAL IN MLN TONNES 5.39 5.29 5.93 5.95 1000000 800000 CHILLI 600000 400000 200000 2009-10 Production 250000 2010-11 Production CHILLI 200000 150000 100000 50000 0 2009-10 Area 500000 TURMERIC 450000 400000 350000 300000 250000 200000 150000 100000 50000 0 ANDH RA TAMIL ORISS A PRADE NADU SH 2010-11(P) Area 69159 51446 26830 2010-11(P) Production 466928 277980 202920 MAHA WEST KARN GUJAR MIZOR RASHT BENG ATAKA AT AM RA AL UTTAR ASSA MEGH TRIPU KERAL ANCH M ALAYA RA A AL 18035 13876 15779 1936 4500 14963 1928 90448 66791 38300 28468 22500 10623 10058 1295 9522 798 6651 Analysis: According to the figure, Andhra Pradesh has highest production level of Turmeric followed by Tamil Nadu, Orissa & Karnataka. Whereas, Kerala is at the bottom of the list. 250000 CORIANDER 200000 150000 100000 50000 218899 70872 0 RAJASTHAN MADHYA PRADESH 21568 ASSAM 2010-11(P) Area 32634 13749 GUJARAT ANDHRA PRADESH 2010-11(P) Production Anaylsis: Rajasthan holds the maximum share of 11200 ORISSA 3444 UTTAR PRADESH 2391 6216 producing coriander in the Indian Market. In 2009-10, production was 281076 tons having area 232139. In 2010-11, it was about 218899 tons with area of 197891. Whereas other states also contribute in producing coriander like UP, which is 3444 tons in area of 6082 in 2010-11 Cumin Seed 350000 300000 250000 200000 150000 100000 50000 0 GUJARAT RAJASTHAN Area 311755 203854 Production 2009-10 221906 80531 Area 292847 330634 Production 2010-11(P) 219215 114925 Analysis: Gujarat & Rajasthan are the major states producing Cumin Seed. In Gujarat, area under production have decreased in 2010-11 as compared to 2009-10 and so on the production. However, in Rajasthan, the scenariois reversed both the area under production and production have increased marginally. Major State Wise Area And Production Of Spices 2008-09 2009-10 2010-11 (Adv) State )Area- Hec ) )Prdn-tons) )Area-Hec) )Prdn-tons) )Area-Hec) )Prdn-tons) Andhra Pradesh 007233 0706121 002700 0766122 710100 0020020 Arunachal Pradesh Assam 1711 20206 1000 22201 1700 21620 17210 706127 17227 771203 17032 011260 Gujarat 270203 223030 726733 271210 721270 217636 Karnataka 776000 672227 722063 060272 700772 731273 Kerala 702076 002703 727722 077733 727663 002167 Madhya Pradesh 772727 007122 762271 012627 NA NA Maharashtra 000026 16063 003633 16733 20203 710707 Meghalaya 00002 60222 00037 62010 07030 67163 Mizoram 76770 11677 00773 23733 01761 030701 Orissa 072073 737003 072133 706273 766103 711113 Punjab 02271 66137 01277 21212 01637 62267 Rajastan 206172 202172 222671 260621 237702 623207 Sikkim 00207 72076 00371 70223 70621 0003 Tamilnadu 001777 717222 006123 711010 070063 023232 Uttar Pradesh 26007 770026 22671 017067 26677 730010 Uttaranchal 2220 21112 1767 62712 1216 20176 West Bengal 007107 731276 000761 700071 007011 700207 Grand Total Including Others 89:>;;> ;9>=898 8>99>>= ;8><;;8 98:9;>9 ;99938< Source: Spice Board of India Spice/State Wise Area and Production of Spices (Area in Hectare, production in Tons) SPICE STATE 2008-09 Area PEPPER Production Area Production 18847 6236 19706 15000 21061 18240 KERALA 153711 33991 171489 27500 172182 20640 TAMIL NADU 3117 716 2786 7500 3009 9120 Total including others 181299 50000 198986 50000 201381 48000 41588 8550 41593 7800 41242 7935 25021 1700 24956 1550 25209 1710 TAMIL NADU 4561 750 4561 725 4561 735 Total 71170 11000 71110 10075 71012 10380 23729 3675 23729 3540 23679 3310 3305 625 3305 640 3305 608 Total 27034 4300 27034 4180 26984 3918 ANDHRA PRADESH 210792 781671 206541 830990 195471 638298 KARNATAKA 125965 143481 138711 144044 113849 128806 WEST BENGAL 63249 96002 63450 95765 63618 96216 MADHYA PRADESH 47332 58455 54414 90569 54414 90569 ORISSA 75510 64300 75530 64320 76010 70390 MAHARASHTR A 97200 45400 97200 45400 34604 71749 GUJARAT 31810 36215 32854 42305 36570 48051 TAMIL NADU 62617 32924 58476 31230 53626 21690 PUNJAB 10414 17256 10524 17492 10555 17912 RAJASTHAN 15157 19976 13812 13649 13381 14425 ASSAM 17010 10862 17111 11727 18808 12237 Total including others 802896 1381531 809699 1470352 724065 1303820 KARNATAKA 29092 273253 44837 135031 46511 168310 ORISSA 16530 33370 16840 117720 17120 126530 ASSAM 15220 103915 15690 107893 16386 112548 MEGHALAYA 9283 50286 9321 54009 9438 52922 ARUNACHA L PRADESH 6356 47181 6401 49663 6601 52304 CARDAMOM(LARGE SIKKIM ) WEST BENGAL GINGER Area 2010-11(P) KARNATAKA CARDAMOM(SMALL KERALA ) KARNATAKA CHILLI Production 2009-10 TURMERIC CORIANDER SEED CUMIN SEED GUJARAT 3408 UTTARANCHAL 2600 49504 31288 3170 4007 47694 40418 4378 4153 69581 41944 SIKKIM 9237 40866 6700 35970 6700 35970 MIZORAM 9391 34290 6200 31000 NA NA KERALA 7421 30809 5408 28603 6088 33197 WEST BENGAL 11131 23832 11221 24128 11406 24606 ANDHRA PRADESH 2194 11684 2317 16674 2472 23054 Total including others 143861 831607 142089 708256 170957 942860 ANDHRA PRADESH 61607 403228 59475 364044 69159 466928 TAMIL NADU 34637 172334 33368 169311 51446 277980 ORISSA 25110 61500 25320 189350 26830 202920 KARNATAKA 15320 93817 17872 65780 18035 90448 MAHARASHTR A 6799 8497 6800 8600 13876 66791 WEST BENGAL 15212 35372 15464 36390 15779 38300 GUJARAT 1686 23305 1759 25015 1936 28468 MIZORAM 9627 39855 4500 22500 4500 22500 ASSAM 14459 10497 13883 9719 14963 10623 MEGHALAYA 1959 10046 1953 9991 1928 10058 TRIPURA 841 5664 841 5965 1295 9522 UTTARANCHAL 692 6740 738 6126 798 6651 KERALA Total including others 2782 6364 2438 6066 2391 6216 195076 894590 187535 927912 232543 1271250 RAJASTHAN 250516 280306 232139 281076 197891 218899 MADHYA PRADESH 141393 59075 150464 70872 150464 70872 ASSAM 24483 39480 24531 46865 21741 21568 GUJARAT 27347 38420 28675 42649 20561 32634 ANDHRA PRADESH 33439 15615 37468 20605 20313 13749 ORISSA UTTAR PRADESH 19090 9140 19060 9440 21380 11200 5774 3417 6742 3805 6082 3444 Total including others 537327 471515 530789 501485 474244 403740 GUJARAT 359938 242165 311755 221906 292847 219215 RAJASTHAN 165703 39362 203854 80531 330634 114925 Total including others 527132 283000 517133 303943 625150 335800 CELERY SEED PUNJAB Total 4117 4117 5329 5329 4312 4312 5248 5248 3776 3776 4609 4609 FENNEL SEED GUJARAT 64867 106498 42833 76128 52792 97504 RAJASTHAN 7499 6249 8754 5601 26967 26157 WEST BENGAL 1028 1029 1034 1033 1034 1033 UTTAR PRADESH 697 489 875 814 842 740 Total including others 74149 114277 53497 83576 81890 125710 FENUGREEK SEED RAJASTHAN 62894 77319 58917 70328 80378 94200 GUJARAT 4296 10308 4399 9015 5244 13910 HARIYANA 3442 1700 5356 4300 5241 12157 WEST BENGAL 2444 2585 2451 2649 2452 2650 UTTARANCHAL 400 2540 433 2532 461 2951 Total including others 74512 97533 71985 88979 94760 127850 RAJASTHAN 15240 13456 15483 5450 16896 12595 GUJARAT Total including others 5536 26148 2843 18301 5145 20628 3500 8950 5299 27257 4334 19327 GUJARAT 8231 9729 7544 7851 21774 28824 RAJASTHAN 2016 1282 531 453 4533 2430 Total including others 13139 13363 8537 10447 26698 33091 GUJARAT MADHYA PRADESH 36580 234439 35733 245124 35898 250085 49080 207441 52207 224365 52207 224365 UTTAR PRADESH 33421 196850 31886 169342 32776 175851 RAJASTHAN 21562 101937 24670 98411 31440 186410 ASSAM 8228 47076 8392 48128 7368 27198 MAHARASHTR 6142 41283 5600 41400 6143 41281 A PUNJAB 2997 44217 3514 38441 3735 41314 ORISSA 11080 35800 11050 35710 13120 45760 WEST BENGAL 3480 33319 3521 33744 3535 33879 UTTARANCHAL 1083 6994 1177 7264 1261 8450 KARNATAKA 6757 34407 4698 6603 4234 5467 HARIYANA 460 3100 729 6500 3538 28216 CHHATTISGAR 941 2372 984 2519 1083 2564 AJWAN SEED DILL SEED GARLIC H TAMARIND CLOVES NUTMEG CINNAMON SAFFRON Grand Total Including others Total including others 190468 1003758 187271 975404 203478 1085740 KARNATAKA 15880 81814 15163 82029 15163 82029 TAMIL NADU 18160 61484 19785 63584 18028 56655 ANDHRA PRADESH 6068 29391 6020 30581 5930 28345 KERALA Total including others 14107 20954 12715 19627 11924 31794 54281 194087 44186 125524 56531 203936 TAMIL NADU 782 751 719 675 765 714 KARNATAKA 122 174 90 113 90 113 KERALA ANDAMAN &NICOBAR 1101 167 73 4 1206 156 84 5 1123 156 90 5 Total including others 2172 1002 2081 764 2195 963 KERALA 16187 11249 15931 11269 17545 11911 KARNATAKA 147 110 115 77 115 77 ANDAMAN &NICOBAR 66 3 70 3 70 5 Total including others 16400 11362 16001 11271 17760 12088 ANDAMAN &NICOBAR 78 8 150 31 150 30 KARNATAKA 37 7 34 5 34 5 Total including others 186 363 150 30 187 36 JAMMU & KASHMI R 2667 5.93 2691 4.86 2715 7.99 Total 2667 5.93 2691 4.86 2715 7.99 2948558 5387092 2899887 5286552 3043583 5933126 Source-Spices Board Of India DATA INTERPRETATION Data Intrepretation (BASED ON CONSUMER’S QUESTIONNAIRE) Q 1) Gender Analysis: 45 40 35 30 25 42 20 15 10 5 0 Are You : 8 Male 8 Female 42 Analysis: The above graph shows that out of 50 samples, 84 % is of females and 16 % is of Males. Q 2 ) You are: 20 20 18 16 14 13 14 12 10 8 6 4 3 2 0 Student Professional Housewife Others You are a Analysis: The above graph shows that out of 50 samples, 40 % is of Housewives, 28 % is of Professional, 26% is of Students and rest 6% includes others. Q 3) In which form consumers buy spices : 2% 16% Packed loose Both 82% Analysis: According to the figure, 82% consumers prefer to buy packed spices where as 16% people are going with loose. Whereas, a combination of 2% buy spices in both. Q 4) Source of Information: 22% 44% 4% 26% 4% TV Newspaper Recommended Passing By Others Analysis: • 44% gets information about brands through TV. • 26% shows consumers buy particular brand of spices as recommended by somebody. • 4 % each shows knowledge of spices brand is available through newspaper and passing by. Q 5) ) Preferred Place to buy spices 30 25 26 20 18 15 10 5 4 2 0 Retail Outlet Super Market Whole-sale Analysis: • 52 % shows that consumers prefer to buy from retail outlet. • Whereas, 36% shows its – Super Market. • 8% & 4% conclude whole sale and other places. Other Q6) How frequently consumers buy spices? 35 30 25 30 20 15 10 17 5 0 3 Per Month Per Week Other Analysis: According to the figure, 30 out of 50 customers buy on monthly basis. However 15 prefer to buy on weekly basis. Others include 3 out of 50. Q7) Reasons for buying particular spices brand? 25 25 20 15 10 9 8 6 5 2 0 Convenient Availability Price Quality Brand Analysis: • 50 % consumers buy particular brand of spices because of Quality factor. • 18 % include its price, which influence consumers buying decisions. • Whereas, 16 % & 12 % includes brand and availability. Data Intrepretation (BASED ON RETAILERS QUESTIONNAIRE) Q1) Do you offer loosed or packed spices? 2% 8% Packed Loosed Both 90% Analysis: According to the figure, 90% Spices are sold in packed form and 8% as Loosed, whereas 2% shows a combination of both. Q2) In which form customers buy the spices more? 22% 0% 0% Straight Whole Blended 78% All Analysis: According to the pie- chart, 78% spices are available in the market as a combination of all forms: -Straight, whole, Blended, where as22 % shows Consumers buy spices in blended form. Q3) A Major chunk of your sale is through? whole & retail sales 22% retail sales78% Analysis: • About 78% sale of Spices by retailers is done through retail sales. • 22% shows retailers sell spices in both ways : -Whole Sale - Retail Sale Q) Which pack has more selling? 2% 6% below 250gms 20% between 250-500gms more than 500gms All of the above 72% Analysis: Referring to the graph, the sale of 250gms is more (according to 72% retailers), 20% retailers have view that between 250-500gms pack has more sale. 6 % retailers said that 1more than 500gms has more sale. Q) What attracts customers while buying spices? 25 22 20 15 15 10 Taste Quality Price Brand of the spices Packaging Analysis: The above graph indicates that quality attract more, it has been stated by 22 retailers out of 50, according to 15retailers it's the brand of the spices which attracts the customer more,8 said that price attracts the customer, and 3 & 2 have their view that its taste and packaging which attracts the customer more Q) Demand for Spices has risen in the past few years 30 25 20 15 10 yes no average Analysis According to the graph, 48% retailers said yes whereas, 46 % said no. Rest said its average. EACH DEALER SURVEY Each Dealer Survey means the information of all the outlets. It measures the every outlets problem, requirements, and asks their satisfaction with the Company. In this procedure we go to each shop and meet the shopkeeper. There are different region &different shopkeeper having unique nature. Some are satisfied with Coke and some are not. Sometimes they talk in a rude manner and sometimes they are polite due to satisfaction. We not only try to solve their problems by forwarding it to higher authority but also convince them to sell more and more by providing them immediate offer within one week. Their problems would be refrigerators not performing well, light is not working, cooling problem, carelessness of salesman who does not maintaining the orders, not going to every outlets daily LIMITATIONS • Findings are based on the views expressed by the consumers. So it may suffer from biased prejudices. • It is extremely difficult to persuade retailer to respond to questionnaire. • Some of the respondents were not co-operative and many seem to be having no interest. • The study has not been intended on a very large scale, have the possibility of errors, which cannot be ruled out. • There was a time limitation. • Area was specified. • Sometimes the weather conditions were not favorable. • I had lack of knowledge about the product and the local market. • The time allowed for the project was very short. It was impossible to study deeply in that short period. Resarch Findings PRODUCT: ◾ Consumers prefer to buy packed spices. ◾ Preference is Quality Product. ◾ Spices are in all forms bought by consumers. ◾ 250 gms quantity is preferred by consumers. PRICE: ◾ Based on value and competitive pricing. ◾ Selling basic spices of 100gms packet in the price bracket of Rs 30/◾ Consumers get spices at a rate less than MRP, example: 100 gms of MDH Chillipowder cost Rs 27/- is available at Rs 22, which is Rs 5 less than MRP. PLACE Distribution - Grocery shops -Super markets -Food Bazaars ◾ Capturing Wholesale markets. PRODUCTION: ◾ Promotion is done through TV ads, Newspapers, Magazines. ◾ Providing gift hampers on festive season to increase their sale volumes. ◾ Facility of credit is also provided to retailers. RECOMMENDED STRATEGY ◾ Product: Companies should launch the different spices unlike Chilli, Turmeric, Coriander & Garam Masala. Company should launch its product in the packet above 1.5kg Price: Pricing strategy should be based on relative prices of the other brands/ value-based & competitive based. Place: Distribution through organized retail malls like: -Food Bazaar -Hypercity -Grocery Shops, etc. Online distribution for bulk purchases for Industrial market. Promotion: Newspaper- source of communication available to all and used by all sections ofpeople. Promotions through few cooking shows on television. Billboards, Public Space, Hoardings etc. Credit facility should be provided to retailers. Small sachet at discounted price to offer consumers ―to try before you buy‖. Conclusion After analysis the whole report I can conclude that as the aspiration statement TOP Spices as a novice spices company has improved its condition within a very short time. It was done because of the right and proper marketing policy of the company. The marketing plan of the company has proven right for the organization because it’s spreading its business gradually. But still it’s not the biggest spices company in the country. MDH is the leader in the market and India has got lot of aspect to improve the situation. So be the market leader must be very careful in the field of marketing plan and the success of the company is a matter of subject that how they are implementing the plan. As a result the Business Development and Customer Retention Policies implementation consumers’ behavior towards TOP Spices is very positive and their satisfaction is good. So, at the end I can conclude that TOP Spices is one of the finest companies in India. They provide high quality of product and consumers are satisfied with TOP’s products they bought, this can be proven through looking at the growth of the company and as the project report is on the Workings Of Indian Spices Indutry we can see that TOP Spices adhers to these conditions. Final suggestions and Recommendations 1. Invest in your Website Well, duh! But you would be surprised how many big companies allow their websites to sit on the back burner. It is important to treat your website with the same love and care that you would treat your child. … Okay, perhaps that’s a bit dramatic. But the point is this: The look, feel, and functionality of your website are so critical because your site serves as your brand’s virtual storefront. Ensure you are continuously updating, testing, and keeping your website looking completely fabulous at all times—just like you would for your store window display. 2. Create a YouTube Channel Now that you are using video in your spices marketing, why not create a YouTube channel to expand your efforts to an entirely new audience? A lot of consumetrs spend time on YouTube so creating a presence there is not a bad idea. Bonus: You can also use YouTube to run video marketing ads. 3.Review Marketing Strategy They might revisit their marketing strategies and make some ammendments to target future generations through various ads and convince them to choose TOP Spices over other competitors. SAMPLE QUESTIONNAIRE FOR CONSUMERS Name: Occupation: Q1) Do you buy packed spices or loosed? Q2) Source of Information from which you come to know about different brands of spices. a) TV b) Newspaper c) Recommended by someone d) Passing By e) Other Q3) From which place you prefer to buy? a) Retailer Outlet b) Super Market c) Whole-sale d) Other Q4) How frequently do you buy spices? time per month per week other Q5) Reason for buying this particular brand of product? a) Convenient d) Quality b) Availability e) Brand c) Price f) Other If Yes, please specify the reasons Q6) Please rank the following factors in the order of important to you when making a buying decision for spices (1-being most important,5- being lease important) Price Availability Referral Brand Location Other Q7) What do you consider a reasonable price for the average bottle/ packet of spices? SAMPLE QUESTIONNAIRE FOR RETAILERS Name of the Retail Outlet: Location: Contact Number: Q1) Do you offer packed spices or loosed? ( ) Packed ( )Loosed Q2) In which form customers buy the spices more? ( ) Straight ( ) Whole ( ) Blended ( ) All Q3) Which brands of Spices does the shop sell? Q4) What according to you is the favoured brand of your customer base. Please specify reasons of thembeing favoured. Q5) Amongst all brands which two brands are close competitors in terms of traded volume? Q6) A major chunk of your sale iswholesale sales to small traders retail sale Q7) Which pack has more selling Below 250gms Between 250-500gms More than 500gms Q8) Please rank the three best performing product categories in your retail business last year: Q9) Which brand of Spices has the highest sales volume (i.e. how many in 1 day) Q10) What attracts customers while buying the spices?? ( ) Taste ( ) Quality ( ) Price ( ) Brand of the spices ( ) Packaging BIBLIOGRAPHY: BOOKS: Ahlberg, J. R. (2010). Marketing through Social Media Case: Comparison of Social Media Marketing Approaches of B2C Companies for Company X. Bresciani, S., & Eppler, M. J. (2010). Brand new ventures Insights on startups. Journal of Product & Brand Management, 19(5), 356-366. Coviello, N., Brodie, R., & Munro, H. (2000). An investigation of marketing practice. Journal of Business Venturing, 15(5), 523-54. Cox, S. (2012). Social Media Marketing in a Small Business: A Case Study WEBSITE: www.indiaspices.com www.topedibles.com www.google.com www.wikipedia.org