University of Chicago Booth School of Business Operations Management, Bus 20500 Birge Midterm Solutions, OM 20500, Winter 2021 Total: 33 , Mean: 27.6, Median: 28, Standard Deviation: 4.68, 25%ile: 25, 75%ile: 32 Figure 1: Histogram of midterm scores. 1. Here is the inventory build-up graph for this problem: INV(t) (Lbs*1000) 26 20 16 0 12 midnight 2am 5am 6am 10pm 9:20 am time, t (CST) Time t (CST) 10pm-12midnight 12-5am 5am-9:20am In(t) 8k 8k 0 Out(t) 0 6k 6k (a) [2] Yes 26, 000 pounds (b) [1] 4 hours (This had a typo; so, it is the same as (c) below.) (c) [1]4 hours (2am to 6am) ∆IN V (t) +8k +2k -6k 2. (a) [1] 5 couples per hour (one per 12 minutes) 1 1 (b) [1] min{ 10 , 5} = 1 10 per minute or 6 couples per hour. (c) [2] IN V = λ ∗ CT , λ = 3 couples per hour, CT = 1/4 hour (15 minutes) IN V = 3 ∗ 14 = 0.75 couples. (d) [1] Only part (c) (inventory) would change (increase) since variation would increase cycle time. 3. The couples have the following arrival, departure, and total times. Couple 1 2 3 4 Arrival time 1 3 5 6 Begin Service 1 4 7 9 Finish Service 4 7 9 11 System Time 3 4 4 5 (a) [1] 11 minutes (b) [1] CT = 3+4+4+5 4 = 4 minutes. (c) [1] IN V = λ ∗ CT = 4 11 ∗4= 16 11 couples. (d) [1] Waiting time = Total system time minus total processing time=16-10=6 minutes. 4. (a) [2] Place your formulation here: max 5W + 3P s. t. 0.05W + 0.1P ≤ 400, 0.1P ≤ 300, 0.05W W, P ≤ 250, ≥ 0. 8.0 7.5 P ≥0 7.0 6.5 0.1P ≤ 300 6.0 5.5 5.0 0.05W ≤ 250 4.5 0.05W + 0.1P ≤ 400 4.0 5W + 3P = 29, 500 3.5 W (1000s) 3.0 2.5 2.0 1.5 1.0 0.5 0 W ≥0 0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 P (1000s) This is the graph for this problem. The constraint boundaries and the feasible region are in blue, and the optimal objective line is in red. (b) [3] W ∗ = 5000 wedding photos. P ∗ = 1500 passport photos. (c) [1]Yes Photographer and Wedding Setup Area time. (d) [1] Expand an hour of the wedding area time since that has the highest shadow price ($70 per hour). 5. [1] (b) - variation can lead to far less output than the maximum throughput. 6. [1](b) - the extra dryer will allow bins to empty faster but cannot change throughput. 7. [1](c) - capacity can impact cycle time whenever there is variability. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. [1](b) - variability impacts cycle time. [1](c) - where throughput is the constant of proportionality. [1](a) - the Gantt chart showed each step in the sub process. [1](b) - poor Herbie was the bottleneck on the hike. [1](b) - this counts up all the callers time in queue. [1](a) - as above, capacity has an effect on cycle time with variability. [1](b) - with lower cycle time, throughput can increase for the same inventory (bed capacity). [1](a) - only the first answer is true. [1](a) - these were Jonah’s key metrics for profitability. [1](c) - the data showed that times with 60% or lower utilization of the CSR’s had almost zero lost calls, but that lost calls increased quickly for higher utilization levels.