18-03-2022 Are you ready for the new AI world? Laxminarayanan G PGP25250 1 2 1 18-03-2022 ARTIFICIAL INTELLIGENCE 3 What differentiates a machine from a human? 4 2 18-03-2022 What’s Intelligence? 5 Intelligence - noun the ability to acquire and apply knowledge and skills. "an eminent man of great intelligence" Intelligence synonyms: intellectual/mental capacity, intellect, mind, brain, brains, brainpower, powers of reasoning, judgement, reason, reasoning, understanding, comprehension, acumen, wit, sense, insight, perceptiveness, perception, perspicacious, perspicacity, penetration, discernment, sharpness, quickness of mind, quickwittedness, smartness, canniness, astuteness, intuition, acuity, alertness, cleverness, brilliance, aptness, ability, giftedness, talent; informal braininess "a man of great intelligence" 6 3 18-03-2022 What constitutes Intelligence? 7 What’s Artificial Intelligence? 8 4 18-03-2022 CAN YOU GUESS HOW OLD IS AI? 9 Areas explored in Artificial Intelligence Source: Neota Logic 10 5 18-03-2022 AI is everywhere. It’s in AI is everywhere ➢ our phones, ➢ cars, ➢ shopping experiences, ➢ romantic matchmaking, ➢ hospitals, ➢ banks, and ➢ all over the media. 11 12 6 18-03-2022 13 Guess who she is? 14 7 18-03-2022 15 16 8 18-03-2022 WHAT MAKES AI SPECIAL This Photo by Unknown Author is licensed under CC BY-SA-NC 17 Let's discuss an example Throwing the paper ball into the dust bin 18 9 18-03-2022 ML Way • Now, for the same example a Machine Learning program would begin with a generic formula but after every attempt/experience refactor it’s formula. • As the formula is continuously improved using more experiences (data points) the outcome too improved. 20 20 Machine Learning in Layman Terms 21 10 18-03-2022 CAN YOU THINK OF A PROBLEM WHICH CANNOT BE SOLVED BY THE TRADITIONAL APPROACH? 22 23 11 18-03-2022 CREATING PARADIGM SHIFT Artificial Intelligence 24 • Prediction • Process of filling in missing information. Takes information you have, often called “data,” and uses it to generate information you don’t have. • Can be about the present. • Prediction Introduction • We predict whether • a current credit card transaction is legitimate or fraudulent, • a tumor in a medical image is malignant or benign, • the person looking into the iPhone camera is the owner or not. • New wave of AI does not actually bring us intelligence but instead a critical component of intelligence— prediction. 25 25 12 18-03-2022 Prediction For example, we are transforming transportation into a prediction problem. • Autonomous vehicles have existed in controlled environments for over two decades. They were limited, however, to places with detailed floor plans such as factories and warehouses. • The floor plans meant engineers could design their robots to maneuver with basic “if-then” logical intelligence: • However, no one could use those vehicles on a regular city street. Why? 26 Autonomous Cars Instead of telling the machine what to do in each circumstance, engineers recognized they could instead focus on a single prediction problem: “What would a human do?” Now, companies are investing billions of dollars in training machines to drive autonomously in uncontrolled environments, even on city streets and highways. 27 13 18-03-2022 How does the human drive? • • • • The human drives for millions of miles Receiving data about the environment through their eyes and ears Processing that data with their human brain, and Acting in response to the incoming data: drive straight or turn, brake or accelerate. 28 Imagine an AI sitting in the car with a human driver. • Engineers give the AI its own eyes and ears by outfitting the car with sensors (e.g., cameras, radar, lasers). • So, the AI observes the incoming data as the human drives and simultaneously observes the human’s actions. When environmental data comes in, does the human turn right, brake, or accelerate? • The more the AI observes the human, the better it becomes at predicting the specific action the driver will take, given the incoming environmental data. The AI learns to drive by predicting what a human driver would do given specific road conditions. 29 14 18-03-2022 IF MODERN AI IS JUST PREDICTION, THEN WHY IS THERE SO MUCH FUSS? 30 Prediction is a foundational input • The reason is because prediction is such a foundational input. You might not realize it, but predictions are everywhere. • Our businesses and our personal lives are riddled with predictions. • Often our predictions are hidden as inputs into decision making. • Better prediction means better information, which means better decision making. 31 15 18-03-2022 How paradigm shift has happened • • Many problems have transformed from • algorithmic problems (“what are the features of a cat?”) to • prediction problems (“does this image with a missing label have the same features as the cats I have seen before?”). Machine learning uses probabilistic models to solve problems. 32 HR as a set of Predictions • Hiring: Who will do well at our organization? • Promotion: Who will do the next level job better? • Retention: Who is likely to leave the organization? • Compensation: What policies can make them stay? 33 16 18-03-2022 My Recommendation 34 34 Analytics – Data Driven Organization Laxminarayanan G PGP25250 35 17 18-03-2022 Let me start with this 36 The power of Data, Analytics & Visualization 37 18 18-03-2022 How analytics is viewed in industry Approach of corporates in building their analytics organization 38 Approach of corporates in building their analytics organization Data Engineering/ Management Data Visualization Data Science 39 19 18-03-2022 How organizations mature in Analytics space 40 Evolution of Analytics in organizations Evolution of Analytics Analytics as R&D silo Analytics Aware 19YY – 20YY ⚫ ⚫ ⚫ ⚫ R&D focus in most industries 20YY-20YY ⚫ Insurance – credit scoring Investment banking – risk/price modeling, options valuation Oil & Gas – reserve analysis and discovery Actuarial Models Analytics Applied ⚫ ⚫ Awareness across many industries as investments flow into technology enablers Insurance – risk selection and risk-based pricing become focus, especially in auto insurance Healthcare – results tracking, remote diagnostic support Smart Phones Social Media Analytics as a Disruptor 20YY-20YY ⚫ ⚫ ⚫ Analytics applications gaining traction across industries and functions Targeted functions – customer relationships, supply chain, finance, risk, workforce management Some companies establishing analytics as key differentiator Data Scientists Cloud Computing Insight Economy 20YY-20YY+ ⚫ ⚫ ⚫ ⚫ “Big Data” CrowdSourcing Rapid emergence of new competitors and new offerings Established analytics leaders (e.g., Google) leveraging their capabilities to disrupt industries Collaborations between data owners and service providers Use of telematics data in insurance with potential applications in life insurance 20YY+ ⚫ ⚫ ⚫ ⚫ Culture of datadriven decision making Integrated data ecosystems, zero latency information flows and secure data exchange as the new normal Integration of operational and behavioral data Machine-learning detection of patterns and trends “Internet of Things” Machine Learning / AI “Digital Enterprise” 41 41 20 18-03-2022 Issues to Outcomes Confidential 42 42 Envisioned state of a company ☺ 43 21 18-03-2022 Boardroom of the Future 44 45 45 22