1. What is the business analysis?
Business analysis is an exercise to inspect needs for business prospects and recommend appropriate
solutions. It enables an enterprise to look for customer's needs in order to address an existing
problem. As an outcome business analysis bring change and suggests solutions that can deliver
business value. The outcome of business analysis can be best measured by the value delivered to
customers by the Stakeholder solution.
For example; the Invention of the ATM machine solved the problem of long queues inside banks and
let banks focused on expanding their core business. Value delivered to customers was that they are
now able to withdraw money anytime and from anywhere in the world. I believe ATMs and net
banking are revolutionary products in the banking industry are providing great value to all bank
customers.
2. Why a business needs analysis?
In the current fast-growing settings; dynamics for businesses are changing every hour. Every business
needs to stay vigilant and align its product and services according to the ask of customers.
Analysis of a business determines the key drivers and let management make decisions and define next
steps to move forward.
Analyzing business-needs define; how a business should align its product line to solve an existing
problem of society/human.
There is another aspect of business analysis aligned with customer’s needs called Product thinking.
You might have heard about “Need Analysis” which focuses on what is the need of the society that
can be addressed by a business.
3. Who is a business analyst?
A business analyst is a person who mines information for business from a variety of sources. A
business analyst investigates available artifacts in the organization like current processes, product
documents, Stakeholder meetings, customer interaction etc. An analyst uses multiple tools and
techniques to process/analyze this information and come up with strategies, change or solution
required to address the problem.
Business Analysts are primarily focused on interacting with clients. Talking to them on a regular basis
to understand their needs, record changes in the system, write/frame document for requirements
and communicating them to the technical team.
An analyst works very closely with clients to make sure a smooth transition of business
requirements into the product delivered. A business analyst is the most responsible person for
delivering customer value and client satisfaction.
A standard definition for the analyst can be “A business Analyst is a liaison/bridge between business
people and technical team”.
The IT industry has many designations for the work of a business analyst. Some of them are:
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System analyst
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Business architect
Product owner
Product Manager
Change analyst
Process analyst
Application analyst
Module analyst
Data analyst
Requirement analyst
Management Consultant
ICT (information & communication technology) business analyst
4. Business analyst role in the IT industry?
The IT industry is moving faster than any other industry in the world. In order to thrive in this fast-changing
world, continuous improvement in technology is of utmost importance.
An IT business analyst is a person who is aware of the client’s business and technical aspects of the
implementation. Like if a client is looking for an e-commerce website, a Business analyst will collect and
analyze and discuss it further with the technical team. With the recommendation from analyst; the
technical team (lead, architect) can design structure/framework which suits the most to clients'
requirements.
As an IT business analyst, you’ll be involved in –
 Analyzing client requirements
 Creation of requirement documents
 Facilitate stakeholder meetings
 Write user stories (In agile projects)
 Change management and maintains logs
 Design Mockup/Wireframes
 Communicate requirements to the technical team
 Perform initial testing of a product
 Approve or suggest changes to the team
 Demo application to the client
 Take client approval/signoff
 Record customers’ feedback and take appropriate action/s
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What are the few primary skills for a business analyst?
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Tools and techniques to perform business analysis
7. Business analysis process flow
8. Business analysis levels
9. Effective flow for business analysis
10. Business analysis framework
11. Business analysis techniques
12. Business analysis Knowledge areas
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Business analysis Underlying Competencies
SWOT Analysis
The agile perspective of business analysis
Best practices for a business analyst
What you should not do as a business analyst
Checklist for a business analyst