DATA WAREHOUSING CASE STUDY hBITS has built and installed custom Data Warehouse solutions to provide customers a unified data experience and exponential business gains. AT A GLANCE OVERVIEW The client organization in this case leads the world in the effective treatment of autism, guided by science and inspired by compassion, to help people with autism and their families thrive. The enterprise is 5K + employees strong and recognizes that we all face unique challenges, while committing to put people first and caring about every patient, caregiver, and teammate. BUSINESS CHALLENGES The business was dependent on distributed systems like Challenges Dependency on distributed systems Administrative Waste Lack of universal reporting system Benefits Reduced operational costs within 6 months of DW implementation Faster identification of root cause along with in-depth analysis . Increased business transaction visibility. Remarkable savings in system integration testing. HRMS, Practice Management, Salesforce, clinical tools, finance & account software etc., acquired during years of organic growth. The validation and entry of each data set was laborintensive, time-consuming, and error-prone. There was a lack of universal reporting system that was a result of lack of budget in the initial period. Inadequate use of data for analysis in business making. No visual representation of data was used to save time and facilitate analysis. Weak data extraction practices and data storage system for key business decision making Slow and inefficient report generation impacting monthly yearly auditing system process. ©hBITS - Confidential & Proprietary Data Warehouse infrastructure and solutions were implemented for the leading autism treatment provider in the United States. The customer benefitted by achieving access to all strategic data for key decision making BUSINESS SOLUTION The initial data was transferred into a staging area After reviewing the existing state hBITS implemented a custom Data Warehouse (DW) solution to solve all the data problems. One DW owner from the IT department and one from the Business side were identified to drive and manage the DW initiative. The DW Solution would act as a source of data for any reporting, data analytics needs. Based on the specific business needs it was proposed to build a DW first before the budgeted Business Intelligence (B)I tool was ready. Newly requested reports were prepared with quick turnaround that ran on that DW during this transition phase. The DW process was categorized into key three areas of: Data Extraction Data Storage Data Representation A strong foundation was set through an accurate data modeling process. This ensured the system was ready to support all the current and future reports, while easily identify and retrieve data analytic points to help the business grow. Furthermore, a Data governance team was also setup first that governed the DW execution process, as well as audited and maintained the quality of the entire DW architecture. Finally, the Key solution components were added in each area for a fully functional solution. KEY SOLUTION COMPONENTS Different solution components that were selected and added to the structure to create the required infrastructure included: from ETL and then the data was transferred to actual live tables. DW config within the Data Warehouse was maintained to track the overall design of the system. Multiple Data Marts were created to expose the data to different categories of user groups. This ensured only the required data set were exposed according to the user groups. This was an added mechanism to the data protection policy. BI BI tool was added in the later phase. The BI tool architecture was designed to support reusability and support the ease of new dashboard creation. Existing Data Marts from DW were integrated with the BI tool to create a new Dashboard within few hours. Reporting Service With the limited licensing of the BI tool, a reporting service was implemented which operated on top of the data warehouse. This reporting service generated more than 200+ reports in a cost effective manner and could distribute the reports to more than 3k+ users. Search Service A search service was developed to take advantage of DW. This service could be easily integrated into any application. This enhanced the data search capacity of existing applications and improved the performance of search by 75%. ETL An ETL tool was selected to manage the transfer of data across all the layers/systems. The ETL tool has capability to transfer huge data set and also transform the raw data into valid data which the business needs. Various ETL pipelines were created depending upon the type and sources of data. Data Warehouse Data Warehouse was designed using a Star Schema data model design. This design was customized to suit the type of the data system that was being aggregated. This also enhanced the performance of the system. ©hBITS - Confidential & Proprietary BENEFITS On-premise data completely moved to cloud DW. On-premise apps reporting dependency is completely removed, and system scale-up is not required to achieve effective reporting. Increased reporting service up-time with a unified reporting system. All third-party systems completely integrated with the existing DW. Inclusion of advanced BI tools to take full advantage of DW data. Real-time data sharing across users to help business define market strategies. Internal and external data marts created for data scientists to help them perform data analysis. About We are a dynamic group of seasoned entrepreneurs, tech nerds, Indian natives, and international transplants. We have come together to bring to reality of our shared vision for becoming a leading IT service and solutions company. HumaneBITS (aka hBITS) was founded in 2015 by leaders who had already developed smart processes for the health-care industry. They took what they did in health-care–simplifying overly complex communications between organizations–and applied it to solve cross-industry problems and build something meaningful today. www.humanebits.com ©hBITS - Confidential & Proprietary