MODULE FOUR: Organization and Structure of the Philippine Bureaucracy The sovereignty resides in the citizens and all power emanates from them. From the inception of the Philippine Public Administration, it dealt with the delivery of goods and services to the citizens and the management of government operations through the executive branch and its constitutional bodies as well as other government instrumentalities, the legislative and the judiciary branches of the government. Throughout the streams of public administration, its scope and focus keep on changing with a designated particular set of concepts and features in order to have a governance that would entail accountability, transparency, citizen participation and equity. In the traditional public administration, focus then is on the compliance on the rules and regulations, management of staff functions involving personnel, processes and structures and the effective and efficient allocation and use of government resources with the objective of improving governmental management. The civil service system is based on merit and accountability is mainly to the government leaders and politicians. Personnel management was distinct in important aspects from its private sectors counterpart. The shift to the new public management emanates in the recognition of the provision of alternative delivery mechanisms and processes in providing goods and services. Management practices in the private sectors became the source of the “public management” model (Pollitt, 1990) wherein rules and rigid procedures adopted business practices to improve efficiency and service quality, a combination of economic and public choice theories. Some of its features are responding to the needs and demands of the consumers while ensuring quality service. Thus, consumer satisfaction becomes its performance indicator. Public administration and governance is more responsive to the needs and demands of the citizens and its stakeholders in providing quality goods and services. It acknowledges the role of the public and private sectors, the civil society and their relationships in attaining a peaceful, just and prosperous society. The citizens are involved in the process through coproduction of services, incorporate the views of the citizen into the delivery service processes and exploring its structures including decentralized form and other forms of linkages. Throughout the years, the Presidents in the various phases of the history initiated the alteration in the structure of the bureaucracy through reorganizations with the main goals of achieving effectiveness, efficiency, and economy in its operations complementing concerns in making the bureaucracy responsive to socio-economic development, ease of doing business while meeting the exigencies of the service. The usual emphasis is on decentralization, the personnel administration, fiscal administration and organization and management. To further strengthen the bureaucracy and decentralized the organization, the Local Government Code of 1991 was passed to introduce the mechanisms that enable the people to have a role in the process of governance and help ensure the responsiveness and accountability of local institutions. The public servants, being the backbone for the implementation of programs and services and the source of ideas, were required to support the system by giving them motivations like fair and reasonable pay, suitable working conditions and environment, respect in the institution and pride in their work, continuous learning opportunities, respect from elected officials, trusts from fellow citizens through professionalization and approval of salary standardization laws. Regular performance evaluation and audits were conducted to monitor the status and to promote and enhance transparency in the agencies. In strengthening financial strategies to attract investors and assured them of a secured and competitive investments safeguarded by accountable public officials, public corporate sector or public enterprises, known as “GOCCs” were formed and established prior to 1972. This covers areas in financing, public utilities, agricultural development, educational institution, manufacturing and retail industries, real estate and other enterprises which would enhance public accountability; promote efficiency in the use and allocation of resources; instill financial discipline and promote self-reliance; and integrate plans and programs to national goals and requirements (Executive Order [EO] 236, 1987). There is a need to balance managerial autonomy and accountability as GOCCs became a “major arenas for the consolidation of economic and political power (Dytianquin,1985,p3). They were abused and used as “laundry services and tools to transfer public resources to the hands of cronies and the private few” (Briones, 1985, p.372) The government resorted to privatization to pave the way to a “strategy for governance” to divest, dispose and liquidate non-performing and nonrelevant government assets and corporations and rationalization so that GOCCs can improve the delivery of services to the people and attain long-term sustainability through performance audit. Citizen participation plays an important role in the development of government policy and provision of government services because the citizens are not only the consumers of public goods and services but also the holders or bearers of democracy. Accessibility to public services, sense of belongingness, and trust in the government can effectively connect the government with the citizens and help them grow. By law, the Civil Service Commission (CSC) is supposed to appoint people “on the basis of merit” and “must be free from political influence.” Aside from developing a professional civil service, how can the public fully trust the public servants and lure other professionals to work at the government? Citizen participation as discussed in the reading materials, promotes accountability, transparency, and equity, the guiding principles of responsive governance. The story of the CCAGG proved that monitoring the programs and activities of public officials empowers the poor that provides them the opportunity to break their silence and work for the common good. It forced the issue of transparency and accountability in the government (Sumangil, 2006). How do we continue such practices so that institutions may be challenged to innovate and strategize to promote genuine citizen participation? Since the Spanish colonization, the bureaucracy has been fighting for corruption and inherited since time immemorial. This characteristic of the Filipinos nullify the legal purposes of the laws on Anti-Graft and Corruption Practices Act (RA 3019) and Republic Act 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018. How can the bureaucracy curtail these practices when strict adherence is next to impossibility? REFERENCES: Ma. Oliva Z. Domingo, "Reforming the Bureaucracy: Can Citizens Participate"; Ledivina Carino, "State, Market, and Civil Society in Philippine Public Administration"; Maria Fe Villamejor-Mendoza, "Enhancing Corporate Governance and Reforms in the Public Sector" ; Wilhelmina L. Cabo, "Exploring Accountability Initiatives in Philippine Local Governance"