Faulkner Career Consulting: Cultivating Your Dreams By Ashley N Faulkner Alvernia University 1 Leadership Applications: Faulkner Career Consulting 2 Contents Abstract ............................................................................................................................... 3 Faulkner Career Consulting ................................................................................................ 4 Background and Context................................................................................................. 4 Unemployment ............................................................................................................ 4 Career Coaching.......................................................................................................... 5 Spiritual Development for Vocational and Occupational “Purpose” .......................... 9 Methodology ................................................................................................................. 10 Location .................................................................................................................... 10 Service Offerings Methodology .................................................................................11 Business Plan Methodology...................................................................................... 14 Overhead Expenses ................................................................................................... 17 Community Partnerships ........................................................................................... 18 Organizational Obstacles .............................................................................................. 18 Sustainability................................................................................................................. 19 Growth and Expansion .................................................................................................. 19 Conclusion .................................................................................................................... 20 Annotated Bibliography .................................................................................................... 21 Appendix A ....................................................................................................................... 27 Leadership Applications: Faulkner Career Consulting Abstract Unemployment in the United States has become an industry in which businesses are generating major profits. Career coaching has evolved throughout history to become an independent industry that markets services to help job seekers transition to occupational success, through standard industry practices. One aspect of career consulting that hasn’t been explored, is including spirituality into the industry practice to define one’s spiritual vocation, “called to” by the Divine. Faulkner Career Consulting is a startup company that wants to explore this career consulting market niche to help job seekers to transforms their occupation into a spiritual vocation that achieves sustainability goals throughout the world. 3 Leadership Applications: Faulkner Career Consulting 4 Faulkner Career Consulting A person’s vocation plays an important role in one’s life. Many times, it is the determining factor of a person’s financial stability, status, class, and ultimately life’s manifestation of purpose. Therefore, when a person finds themselves displaced due to layoffs, job termination, or organizational restructuring; reentering the workforce can be a daunting undertaking. When workers are unemployed, they, their families, and the country as a whole lose (How the Government Measures Unemployment, 2015). The national unemployment rate in the United States in October of 2019 is 3.5 percent (Brainerd, 2019). This leaves an estimated national average of 5.8 million unemployed workers to find suitable employment, in an everchanging job market. Background and Context Unemployment Addressing the issue of unemployment requires information about the extent and nature of the problem (How the Government Measures Unemployment, 2015). While unemployment rates fluctuate due to government policy, gross domestic product (GDP), and other related factors, economists identify five types of unemployment in the United States that include: Cyclical unemployment- the idea that unemployment follows the overall boom and bust cycle of economies. Frictional unemployment- the idea that in between the times when workers are looking for jobs, and when they find them, there’s a short period of unemployment that isn’t actually much of a problem. Structural unemployment- idea that unemployment is caused by a mismatch between the jobs there are in the economy and the skills that workers have. Leadership Applications: Faulkner Career Consulting 5 Systemic unemployment- looks at the whole economic system, and asks the question - who actually benefits from unemployment? Political unemployment- argues that unemployment is caused by artificially keeping wages too high (What Causes Unemployment, 2019). Unfortunately, unemployment is a necessary “evil” in the economy that will never be cured or fully resolved. Unemployment can only be evolved and transformed as an opportunity for jobseekers to transform themselves professionally, to remain relevant and suitable for new employment opportunities. Career Coaching An aiding influence in the infinite job search for unemployed workers is the assistance of career coaches and consultants. These terms are synonymous and are used interchangeably in the industry and throughout this paper. Dr. Donner, a career and development coach in the medical field, surmises a definition for career coaching that states, “Career coaching occurs when a coach and a client collaborate to assess, set goals and develop action plans that lead to desired results for the client. Coaching takes place in an open, safe and informal environment that acknowledges the value and expertise of the client and takes the form of a conversation. Career coaches help their clients get more of what they want out of life whether it be business success, financial independence, academic excellence, personal success, physical health, interpersonal relationships, or career planning. The coaching conversation is always about possibilities and action (Donner, Wheeler, 2005). Consultants have been described as sounding boards, support systems, cheerleaders, and teammates combined into one .The consultant-client relationship is highly valued because it Leadership Applications: Faulkner Career Consulting 6 offers clients the environment to dream out loud, while actively taking steps to make that dream a reality (Chung, Allen, 2003). In response to an unsatisfied niche in the career consulting market, I have created a firm that incorporates “spirituality”, through spiritual examination and development, as one of the primary means for job seekers to discover their inherent life vocation and ultimately, a mutually fulfilling occupation. An article published in the journal of “Religon and Health” states, “A life vocation is essential to health and well-being and can impact positively on work life. If this aspect is underdeveloped or ignored, it can lead to crisis, ill-health and [job] burnout (Mayer, Viviers, 2018). Through my paper’s explication that incorporates a thoroughly developed business plan, my mission is to inspire people to pursue their innate purpose to serve the “greater good”. A quote from Frederick Buechner, a Pulitzer Prize winner and theologian, described it as, “The place God calls you to [your occupation] is the place where your deep gladness and the world’s deep hunger meet. Career counseling in the US was initiated through required legislation and the desperate need to organize workers caused by industrial layoffs and new developing industry demands (Chung, Allen, 2003). Dr. Mark Pope, an acclaimed professor from the University of Missouri, published “A Brief History of Career Counseling in the United States, presents the career coaching history in six stages: First Stage: Job Placement Services- Career counseling (then called “vocational guidance”) in the US was developed in the latter part of the nineteenth century out of societal, transition, and change. This new profession was described by historians as a ‘progressive social reform movement aimed at eradicating poverty Leadership Applications: Faulkner Career Consulting 7 and substandard living conditions spawned by rapid industrialization and migration of people to urban centers”. Second Stage: Educational Guidance in the School- focused U.S. society on the educational counseling and solidified the role of vocational guidance in the schools. Third Stage: Colleges and Universities and the Training of Counselors- which was characterized by the focus of societal resources on colleges and universities and the training of professional counselors as a direct result of and response to a new social transition. Fourth Stage: Meaningful Work and Organizational Career Development- with the enactment of Civil Rights came a time for idealism and hope. This prompted young people to want jobs that were meaningful and that would allow them to change the world for the better. Fifth Stage: Independent Practice Career Counseling and Outplacement Counseling- In the late 1970’s the declining economic system lead the transition from the industrial age to the information technology age. During this stage the emergence of the private practice career counseling was the direct result of the beginning of national acceptance of the career counseling as an important service to provide to citizens in occupational transition. Sixth Stage: A focus on the School-To-Job Transition, Internationalization of Career, Multicultural Career Counseling, and Increasing Sophistication in the Use of Technology- career counseling is extending in various directions; an upward extension (e.g. outplacement of executive directors); a downward Leadership Applications: Faulkner Career Consulting 8 extension (e.g. providing services for poor people, helping homeless prepare resumes); an outward extension (e.g. providing services to schools and agencies through federal legislation); and an inward development (e.g. developing career specialties) (Pope, 2000). While manager-employee interaction has laid the framework for modern career coaching, the demands that organizations place on managers make it nearly impossible for managers to solely develop the talent of their employees. A Harvard Business Review article further emphasizes this point by stating, “Managers face too many demands and too much time pressure, and working with subordinates to develop skills tends to slip to the bottom of the to-do list. One survey of HR leaders found that they expect managers to spend 36% of their time developing subordinates, but a survey of managers showed that the actual amount averages just 9% (Tkaczyk, 2016). Career consulting has developed into a highly profitable autonomous market whose consumers independently seek services to pursue professional advancement and achieve successful vocational transition. According to the International Coach Federation (ICF), the largest professional coaching organization in the U.S., the number of worldwide coaches has grown from 47,500 in 2012 to 53,300 in 2016 with the addition of approximately 1,500 coaches per year for the last four years (Chung, Allen, 2003). And these numbers are continuously increasing. A consumer article states,” The market size of the Management Consulting industry [alone] is expected to increase 3.2% in 2019... The market size of the Management Consulting industry in the US has grown 3.4% per year on average between 2014 and 2019” (Industry Market Research, Reports, and Statistics). Career coaching is going through a great awakening (Montanez, 2018). Career consulting is estimated to be a $2 billion global industry that is rapidly Leadership Applications: Faulkner Career Consulting 9 growing, as evidenced by a dramatic increase in coaches, professional coaching organizations and coaching-related research (Dunlop, 2017). Spiritual Development for Vocational and Occupational “Purpose” While career counseling has evolved both internally and externally to become a socially acceptable societal practice, it still is primarily focused on a person’s skills, experience, and industry potential. Although these features are fundamental to the success and effective aspects of any job function, contemporary career coaching lacks the engagement of an equally, if not more significant part of human anatomy; the spirit. Google defines the spirit as the nonphysical part of a person which is the seat of emotions and character; the soul. The practice of spiritual engagement is known as spirituality. Dr. David Houston, a researcher at the University of Tennessee defines it as, “Spirituality relates to a universal and fundamental aspect of what it is to be human—to search for a sense of meaning, purpose, and moral frameworks for relating with self, others, and the ultimate reality. Spirituality tends to be described in personal or experimental terms, is intrinsically focused, and relates to one's relationship with the sacred. It is an "intensely personal" state of mind. (Houston, Cartwright, 2007) Spirituality is closely related to religion but denotes characteristics that differentiate it from an institutionalized perspective. He goes on to state, “Religion is more community focused while spirituality tends to be more individualistic; religion is more observable, measurable, and objective while spirituality is less visible and quantifiable and more subjective; religion is more formal, orthodox, and organized while spirituality is less formal, less orthodox and less systematic; religion tends to be behavior oriented with an emphasis on outward practices while spirituality tends to be more emotionally oriented and inwardly directed” (Houston, Cartwright, 2007). Leadership Applications: Faulkner Career Consulting 10 Methodology Faulkner Career Consulting (FCC) is a limited liability company that regards spirituality as a primary means to identifying job seeker’s spiritual vocation and ultimately their "life’s work” through occupation. Our mission is to inspire people to pursue their spiritual vocation to serve the greater good of humanity. There are many essential facets that aid in the company’s establishment that will assure the profitability and well-rounded organizational success. These facets include company location, business and service methodology, initial moderate overhead cost, community partnerships, and lastly growth and expansion. Location The company is founded in Philadelphia, PA where the client demographic will be solicited. The Bureau of Labor Statistics (BLS) reports that at 5.2 percent, Philadelphia County, PA [in which Philadelphia resides], has the highest unemployment rate among the 11 counties that make up the metropolitan area (Unemployment in the Philadelphia Area by County, 2019). Philadelphia’s unemployment rate is 1.9 percent higher than the national average. This employment deprived area sets the stage for Faulkner Career Consulting to integrate the issue and become a viable solution that could potentially transform a city. Further, Philadelphia is a diverse and integrated city, which makes it a primary source for clientele and prospective demographic testing for future business expansion. According to an analysis by FiveThirtyEight founder Nate Silver, Philly is the fourth-most integrated city out of the 100 biggest cities in the country (Otterbein, 2015). The physical location of the company is essential to the business’ present and future success, because it requires access to multitudes of Leadership Applications: Faulkner Career Consulting 11 diverse unemployed people who are easily accessible, to develop the organizational vision in a manner that is strategic and profitable. Service Offerings Methodology FCC’s methodology consists of two primary functions, the first explicates the service offerings and client process, and the second defines the organizational set-up methodology. The first aspect to FCC service offerings methodology, consists of four pillars that directly relate to our organizational mission and the chronological points of service. These pillars are Value Identification Personality Identification Occupation Proficiencies Career Coaching Value Identification is the primary and core value of our business. The appropriated definition of values is “stable, enduring, beliefs about what is worthwhile that influence thought and behavior” (Cardos, Mone, 2016). In other words, a strongly held value becomes the standard of an individual’s actions. FCC believes value identification is paramount to defining one’s vocation, through spiritual revelation. The only way an individual can identify their values is to go on an internal quest that evaluates who they are and who they were created to be, by utilizing spiritual practice and the Divine as a guide. We believe no external entity can identify what is only known from within. That is why value identification is the first step in the service offerings methodology. It sets and builds the framework for the client to maximize their occupational potential while adhering to the values held within. Also, the Theory of Work Adjustment created by René V. Dawis and Lloyd H. Lofquist states that work values are important factors that influence the process of job-related decision Leadership Applications: Faulkner Career Consulting 12 making. Recognizing how and why employee decisions are made, through the value framework, is important to gauge how a person will make on-the-job-decisions. For example, there’s an employee who values family. The employee works for an organization that doesn’t value family and requires the employee to work excessive amounts of hours. As a result, the employee’s occupation is in direct conflict with their value system causing high absenteeism, tardiness, subpar work quality etc. If this aspect [of employee values] is underdeveloped or ignored, it can lead to crisis, ill-health and burnout (Mayers, Viviers, 2018). That is why value identification is the main priority for new and revolving clientele so they can achieve personal and professional success. Next stage in the service offerings methodology is the personality identification stage. While value identification is an intrinsic personal practice, personality identification is an extrinsic barometer that identifies aspects to your personality. Personality type identification is important because it helps clients to identify and evaluate their interactions in reference to others. FCC believes it is important to know your personality type behaviors because no one will work in a completely isolated work environment. At some point we all will work and interact with others, therefore it’s important to first identify our own behavioral tendencies then acknowledge other people’s personality types to create an environment of personal and organizational success. The tool we use to gauge personality types is a free personality test similar to the MeyersBriggs test. The assessment tool we utilize is a resource powered by Intuity. This test uses the same personality type indicators that Meyers-Briggs uses which can be fully researched and clarified to clientele. The personality type indicator is listed in Appendix A. Although aspects of our personality change over time, FCC feels that it is vital to remain in touch with our personality traits “today”. Leadership Applications: Faulkner Career Consulting 13 Thirdly, in the service offerings methodology, is the client’s declaration of occupational proficiencies. This practice identifies the client’s skills, abilities, certifications, and work experience. Examples of this is a client’s education, specialized training, spoken languages, leadership skills and training etc. This practice helps FCC identify skill gaps in the client’s current ability, to the desired occupational career goal. Once this analysis is complete, FCC formulates an action plan that includes the needed proficiencies to achieve the end goal. For example, if the desired career requires formalized educational training, then a client’s action plan will include academic institution’s selection that specializes in that career training. Then FCC would plan the client’s application process. Identifying gaps in a client’s occupational proficiency is the initial stage of traditional career coaching and becomes the industry standard practice of our organization. Lastly, the career coaching market is highly established and is intricately woven into the lives of the unemployed and those looking for better employment opportunities. There are endless resources and businesses built to assist the unemployed navigate the unemployment process. Therefore, it is not difficult for FCC to align itself and ride the momentum of the unemployment industry for the profitable success of an unfulfilled market niche. The vital goal of this market evolution is to enlighten and convince people that an occupation isn’t a disassociated entity of life that is disconnected from our spiritual being, but in fact, is an expression of it. James Fowler, the author of the “Faith Development Theory” endorses this fact based in his research stating, “According to Fowler a vocation in life connects to a relationship with God: (a) God’s creation and caring for others and the environment (caring for the environment and others); (b) God’s governance and his justice and lawfulness within societies (relationship with God through Leadership Applications: Faulkner Career Consulting 14 promoting justice and lawfulness by involving organizations and structures in local and global contexts); (c) God’s liberation from socioeconomic and political ideologies and bounderism. Individuals who live their vocation and calling in life usually feel fulfilled, energetic and balanced, while others feel depressed and exhausted” (Mayer, 2018). Achieving career coach market alignment by incorporating established principles, systems, tools, and techniques is a profitable means to offer our client qualified counsel. It also establishes our creditability in the unemployment industry. Although FCC’s emphasis is placed on the use of spirituality to find one’s calling to secure a suitable and prosperous occupation, the job acquisition portion still heavily relies on acceptable job acquisition behaviors and market principles. FCC will remain aligned in industry fundamentals so that our clientele has not only a chance, but an advantage to securing their vocational occupation. Business Plan Methodology There are three pillars in the organizational business structure that will help to gain public exposure: Job Fairs/ Career Centers Social Media platforms (Instagram & Facebook) Spiritual Centers The local primary method of FCC exposure and clientele solicitation is through local job fairs held within the Philadelphia metropolitan area. This method is an established community resource that connects FCC to the desired demographic and, facilitates the company’s overall mission. FCC will vendor a table at local job fairs that act as an o Information hub- brand development and marketing, service offerings, and informal consultation Leadership Applications: Faulkner Career Consulting 15 o Client engagement o Networking o Company R&D assessments Based upon the client’s professional goals and desires, determines the services offered. Client engagement is a primary focus to initiate brand recognition and association of services. The more events we attend the more familiarized and trusted we become to the general public, increasing our recognition and clientele development. In addition, job fairs will be utilized to network with other local companies and to R&D our company services to ensure we are maximizing our opportunities and growth potential. Networking with local businesses and organization’s gives FCC insight to what each organization is looking for in potential employees. With this information, FCC can proactively prepare clientele to align with established aspects of their desired company culture (as long as the client’s values, skills, and abilities align). Further, potential clientele information such as age, sex, race, education etc. upon meeting, can be utilized to improve marketing and demographic services for FCC. Secondly, FCC will gain public exposure to a larger client demographic through social media platforms such as Facebook and Instagram. The company social media platforms will establish: o Brand recognition and service offerings o Online community, encouragement, and support o Media (video conferencing, webinars, advertisement) The social media Instagram handle: FaulknerCareerConsulting is a page where potential and formal clientele can meet to discover our services, encouragement, support, inspiration, and Leadership Applications: Faulkner Career Consulting 16 useful webinars that enhance their job seeking skills. I established this page to help with the uncertainty that comes with vocational and occupational transition. A career coaching article states, “Most often we know what we want for our careers, but our perceived barriers get in the way. These inner gremlins plant the seeds of self-doubt and fear, and whisper "you can't do that" or "what if." A coach can help you examine your gremlins, stretch your capacity and move forward (Donner, Wheeler, 2005). Due to the natural doubt and uncertainty that our consulting business incurs, it’s important to have a median that minimizes the growing doubts and concerns of our clientele. This is as inexpensive, broad band-with way to do so. Plus, it aids with the client empathy and emotional support. Lastly, spiritual centers and religious organizations are a fundamental factor in spiritual development that aid with value establishment and vocational discovery. Spiritual centers will be engaged to build beneficial partnerships for FCC clientele as well as reciprocating their participation by referring clients to engage in spiritual center offerings and potentially long-term membership. Spiritual centers are an intricate element to FCC because it is where clients will go to develop their spiritual growth and development to gain insight into their life’ s vocation, and ultimately occupation. Their spiritual revelation and insight will be brought back to FCC to be used to formulate things like a personal value system and professional action plan. While FCC acts as a network facilitator, expenses that are incurred from third party spiritual centers and religious organizations will be the responsibility of the client. FCC is not liable for the collection or billing of these fees. It is solely up to the spiritual center to ensure all billing and fees for provided services are fulfilled. Leadership Applications: Faulkner Career Consulting 17 Overhead Expenses Marketing expenses associated with the advertisement and clientele solicitation outlets can be costly to the initial start-up and overhead of the business. In light of company expenses, FCC has created moderate overhead costs that will be funded by the founder. Most of these expenses are associated with administrative establishment, branding and marketing, transportation, and company establishment expenses. No office space is needed at the initial company start-up. Office space and free wi-fi is accessible at all Philadelphia Free Public Libraries where free resources, events, workshops, and services are available to the general public upon request. Branding and marketing will be the company’s highest expense. Since FCC is a start-up company, strategic marketing plans to acquaint and inform the public of our business services will be the primary goal to solicit and maintain clientele. A budgeted allotment of funds will be dedicated to marketing and development of the brand and services offered, using the specified platforms. In an effort to minimize and budget these costs, business cards with FCC’s website, Instagram, and Facebook will be distributed. As a proactive response and means to minimize advertisement material costs, FCC will also continue to promote social media outlet engagement as a primary source for FCC information. This outlet immediately connects us to our demographic and gives us a captive audience. Later, brochures containing FCC’s services along with point of contact information will be freely given. Most advertisement expenses will be used for the professional “look” of the business. Leadership Applications: Faulkner Career Consulting 18 Community Partnerships Community engagement is a fundamental value and pillar in the organizational structure of FCC. In many ways we are a bridge that connects an array of community entities that coincide with client’s goals. This is accomplished through intentional business partnerships, community engagement activities, and job support entities (colleges, universities, third-party disciplines, apparel procurement, etc…). On a larger scale, we are transforming communities by aiding with the individual transformation of its members. People who have gained spiritual insight to positive practices such as love, serving others, and a sense of global community, engage their communities with the same positive experience and care. An article published in the “Public Administration Review” states, “A profound sense of belonging derived from the complex experiences of transcendence, love and compassion, interconnectedness, the journey to find meaningfulness and purposefulness in life, and the resulting desire to serve others likely inspires a spiritual person to serve the common good through efforts that will ideally satisfy such needs. This enables a spiritual person to fulfill his or her perceived obligation to the betterment of mankind (Houston, 2007). FCC has formalized loosely related partnerships with several Philadelphia spiritual and religious organizations that accommodate our clients need and desire to “find” their spiritual vocation. Organizational Obstacles The most prominent organizational obstacle that FCC faces is creating value in the specialized services we offer to our clients. The career coaching industry is flooded with consulting firms that help people get their “dream” job, with an earning potential that will meet all their financial needs. But, in order for FCC clients to grasp the fullness of their Divinely appointed vocation, they must first “have” value in the Divine in order to respond to the call. Leadership Applications: Faulkner Career Consulting 19 This can create a large potential barrier for those that are spiritually inept. We, on the other hand, believe there is a market that is ready to accept their vocational calling, therefore in spite of the perceived obstacle, we will continue to pursue this business opportunity. Sustainability FCC has strong sustainability potential because we are in an industry that will never resolve or fully be cured. There will always be some form of unemployment, therefore there will always be a market to pursue. Locally, FCC prevents poverty, sustainable cities and communities, and decent work and economic growth on the UN Global sustainability chart. But there’s more to it than meets the eye. We believe at FCC that the Divine cares about every aspect of human life on earth. In response to that, He has called people through their spiritual vocation, to every listed need on the global goal chart. By FCC preparing and positioning people to their rightful vocational place, our organization is meeting the global need to sustainability. That is AMAZING! Growth and Expansion Today, FCC relies on the free literary resources of other organizations in order to bring quality services to our clientele. It is my future goal to develop, author, and trademark my own intellectual property that will aid as the foundation for future client and organizational success. In doing so, I eventually want to progress from individual career counseling to group career consulting based on my intellectual property. With this, I want to host nationwide and global seminars and trainings that help people to find and pursue their spiritual calling through bravery and unapologetic will power. Lastly, as an organizational expansion goal, I want to hire certified contracted consultants that will take my intellectual property to their communities and build the Leadership Applications: Faulkner Career Consulting 20 FCC business brand by redefining their communities through spiritually based career consulting and ultimately change how the world thinks about their occupation. Conclusion Faulkner Career Consulting has an unequivocal desire to change people’s lives through there chosen spiritual vocation. We believe that we all have a divine purpose to fulfill, but in order to do so, we must be willing to walk an uncertain path to our predestined calling. Fredrick Buechner says “The place God calls you to is the place where your deep gladness and the world’s deep hunger meet”. It is the place where you have been innately equipped to be and thrive. But in order to do so you must sacrifice safety for uncertainty. Allowing Faulkner Career Consulting to walk along the journey as a guide will be an undeniable comfort in your quest to find what is yours to do. Peace and Blessings Leadership Applications: Faulkner Career Consulting 21 Annotated Bibliography Brainerd, J. (2019, October 4). National Employment Monthly Update. Retrieved October 29, 2019, from http://www.ncsl.org/research/labor-and-employment/national-employmentmonthly-update.aspx. me, F. M. (Year). Article Title. Journal Title, Pages From - To. The National employment monthly update article is a government article that contains nationwide employment statistics. This article was used for the purpose of establishing unemployment rate statistics in the United States, as well as Pennsylvania unemployment statistics. This article also helped me gauge the probability of my company's success due to the thriving market of unemployment. What causes unemployment? (n.d.). Retrieved December 9, 2019, from https://www.ecnmy.org/learn/your-livelihood/unemployment/what-causesunemployment/. This web article discusses the 5 types of economic unemployment. I used this article to define the 5 types of unemployment from an economic viewpoint to understand the cause and effect nature of unemployment. Roberts, A. E. K., & Bannigan, K. (2018). Dimensions of personal meaning from engagement in occupations: A metasynthesis. Canadian Journal of Occupational Therapy, 85(5), 386– 396. https://doi.org/10.1177/0008417418820358 The Canadian Journal of Occupational Therapy presents an article that identifies the meaning of engagement in occupations. The article also describes and identifies the themes of occupational engagement and what health benefits they offer employees as a result. Leadership Applications: Faulkner Career Consulting 22 I utilized this article to the showcase the importance of having a meaningful occupation that creates a better sense of wellbeing for employees. Williams BJ. (2008). An exploratory study of older adults’ perspectives of spirituality. Occupational Therapy in Health Care, 22(1), 3–19. Retrieved from http://0search.ebscohost.com.alvin.iii.com/login.aspx?direct=true&db=c8h&AN=105915351&sc ope=site This article was an exploratory study that viewed adult spirituality from an occupational therapy point of view. It explored the effects of spiritual practice on older adults that measured and defined overall wellness and life fulfillment. I utilized this article to define occupational wholeness from spiritually directed vocational practices. Chung, Y. B., & Allen M. C. (2003). Career Coaching: Practice, Training, Professional, and Ethical Issues. Career Development Quarterly, 52(2), 141–152. https://doi.org/10.1002/j.2161-0045.2003.tb00634.x This article defined the traditional practices of modern career coaching. It also defined what career coaching is and how it serves the modern unemployed person using guidance techniques that doesn’t involve advice but support and planning success. I utilized this article to define career coaching in a modern-day sense. I also used this article to emphasize the role of organizational managers as career coaches but has recently declined due to the workload but on mangers. Pope, M. (2000). A Brief History of Career Counseling in the United States. Career Development Quarterly, 48(3), 194–211. https://doi.org/10.1002/j.2161-0045.2000.tb00286.x Leadership Applications: Faulkner Career Consulting 23 This article discussed the United States history of career coaching. Career coaching was an indirect result of political, economic, and environmental change. This article depicts six stages of career coaching that is defined by the “times”. I utilized this article to define and depict the history in which career coaching originated. This article was a great summation of political, economic, and environmental factors that laid the foundation for an independent market industry to be formed. While career coaching has evolved from various things, today it stands as a booming independent practice that the job seekers utilize to maximize their professional careers as well as personal lifestyles. Donner GJ, & Wheeler MM. (2005). CareerTalk. Career coaching. Canadian Nurse, 101(1), 18– 19. Retrieved from http://0 search.ebscohost.com.alvin.iii.com/login.aspx?direct=true&db=c8h&AN=106594058&sc ope=site This article defines the intricacies of career coaching using a conversational approach with medical staff. The article also defines the professional boundaries of a career coach by stating the supportive role of a career coach and less of an active role in client counseling. I used this article to define career counseling and to identify potential pitfalls of discouragement that clients face during occupational transition. Lastly the article acknowledge the importance of an action plan to career coaching clients. Mayer, C.-H., & Viviers, R. (2018). “Can One Put Faith and Work in the Same Sentence?” Faith Development and Vocation of a Female Leader in the Engineering Profession. Journal of Religion & Health, 57(3), 821–835. https://doi.org/10.1007/s10943-017-0404-2 Leadership Applications: Faulkner Career Consulting 24 This article identifies the faith development and vocation of female leaders in the engineering profession. The article touches on Fowlers Theory of vocation and life connection. I used this passage to describe community partnerships that ultimately mirror a relation ship that we all have with the Divine that is played out in our interactions with others through acts of love, support, vocational occupation etc. Dunlop, C. W. (2017, October 5). The Success and Failure Of The Coaching Industry. Retrieved October 22, 2019, from https://www.forbes.com/sites/forbescoachescouncil/2017/10/05/the-success-and-failureof-the-coaching-industry/#3b2201a56765. This Forbes article depicts the growth of the career coaching industry evidenced by the continued growth of independent career coaching organizations and career coaching research. I used this article to depict the surge of independent career coaches in the US today. I also used the article statistics to show substantial growth, with no industry peak in sight. Industry Market Research, Reports, and Statistics. (n.d.). Retrieved December 9, 2019, from https://www.ibisworld.com/united-states/market-research-reports/managementconsulting-industry/. This website offered career coaching statistics and the projected growth potential it will have in the future. The article also discussed different markets that career coaching will affect in a positive manner. I used this article to depict the statistical growth that the career coaching industry has and will have in the near future. Career coaching is trending in employment and is creating opportunities for the general public to maximize their goals and dreams. Leadership Applications: Faulkner Career Consulting 25 Montanez, R. (2018, November 15). Career Coaching: What You Need To Know About The Industry's Past And Future. Retrieved from https://www.forbes.com/sites/rachelmontanez/2018/11/13/career-coaching-what-youneed-to-know-about-the-industrys-past-and-future/#7e836b4e7641 This article correlates the past and present history of career coaching using technology and Maslow’s Hierarchy of needs to determine the best course of action for potential job seekers to find jobs. I use this article to emphasize online job search platforms that help unemployed workers to find a job but doesn’t offer a solution for job seekers to determine a career path. Tkaczyk, B. (2016). Coaching By Numbers. Ivey Business Journal, 2. Retrieved from http://0search.ebscohost.com.alvin.iii.com/login.aspx?direct=true&db=bwh&AN=121064483&s ite=ehost-live This article defines the progression of career coaching. The article also explores the importance of having career coach assessments that aid in the coach’s client success. Lastly, research shows that coaches have become an intervention standard in employee development. I used this resource to denote the skills needed to be considered a “good” or successful career coach. Otterbein, H. (2015, September 22). Philly Is The 4th Most Segregated Big City in the Country. Retrieved November 7, 2019, from https://www.phillymag.com/citified/2015/09/22/philadelphia-segregated-big-city/. This article depicts the racial segregation in the Philadelphia area by calculating the diversity index. I used this article to showcase the unemployment access to diversity in Philadelphia using original company assessment practices. In an effort to maximize on Leadership Applications: Faulkner Career Consulting 26 company savings, I will conduct my own assessments for brand marketing and development by clientele response. Unemployment in the Philadelphia Area by County – September 2019 : Mid–Atlantic Information Office. (2019, November 7). Retrieved November 8, 2019, from https://www.bls.gov/regions/mid-atlantic/news-release/unemployment_philadelphia.htm. The Bureau of Labor Statistics was used for Philadelphia’s poverty rating and unemployment statistics. I use this website to depict unemployment rates Nationwide and in the City of Philadelphia. Houston, D. J., & Cartwright, K. E. (2007). Spirituality and Public Service. Public Administration Review, 67(1), 88–102. https://doi.org/10.1111/j.1540-6210.2006.00699.x This article depicts the relevancy of spirituality to an individual’s occupation. The article offers a distinction of spirituality and religion which is normally used synonymously. The article discusses the rise of spirituality in modern culture. The article also explicates the search for divine and sacred entities that validate our human needs. I used this article to define spirituality and the higher work performances of those that engage in spiritual practices. Leadership Applications: Faulkner Career Consulting Appendix A Personality Type Descriptions. (n.d.). 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